"Avoid this Red Lion Hotel at Wenatchee, WA"
We will Never stay in this place! Duty room, appliances did not work properly and the price was too high. I am given this hotel a ONE star.Genuine Hotels.com guest review
Response by Red Lion Hotel Wenatchee Thank you for your review of our property! I apologize that you had a disappointing stay. All of us at the Red Lion Hotel in Wenatchee take customer service and cleanliness very seriously and we are committed to making every guest's stay the best that it can be. You didn't offer any specifics in your review; however, I would be happy to address your concerns at any time. Please feel free to reach out to me at the hotel and we can discuss this further and work to change your impression. We would be delighted to serve you again!
Had a good stay, confortable beds, friendly staff.Genuine Hotels.com guest review
"grest room and service"
Very nice stay.Genuine Hotels.com guest review
"Wenatchee Red Lion"
Hotel is nice but not up to the standard of the cost of the room.Genuine Expedia guest review
Easy drive to Leavenworth. Front desk help very willing to work with canceling the extra night we didn't want.Genuine Expedia guest review
"Nice hotel close to everything"
Nice hotel close to restaurants, riverfront parks, public market, nice swimming pool and jacuzzi. Friendly staff, safe, free parking and pet friendly. As always there is a downsize, this is an old building and if you are in the bottom levels, you can hear a lot of noises from the top floor guests and hallway noise is always present, keep that in mi […] nd. Read moreGenuine Expedia guest review
Great AC...clean room, comfortable beds, old TV & shower head could use a little more horsepower...friendly staff as well...would return again!Genuine Expedia guest review
"Nice hotel in downtown Wenatchee"
We were in town for a family reunion and needed two rooms. We had no problem booking what we needed and getting a good rate. Our first impression was not great when we tried to check in a little early. We've never had any issue with this at other hotels, and our kids were getting overheated and needed to be indoors to cool off. The receptionist at that […] time was a young woman who did not seem to care. She checked quickly and said they didn't have any cleaned rooms ready so to come back at 3pm, the "official check in time." She didn't offer to contact us, and she had no suggestion for a place where we could let the kids cool off inside- except for the pool area that had no shade. We left, tempted to find a different hotel. We came back again, before 3pm, and a different employee was more than happy to accommodate us. She had one room ready, and she blocked out another that was close by, with a promise to call us when that one was available. The rest of our stay was very comfortable, and the staff was friendly and helpful. Our rooms were large, and everything in them was clean and comfortable. Read moreGenuine Expedia guest review
We had a great time at this hotel of the July 4th weekend. The hotel was clean and the staff was very friendly and helpful. We enjoyed the pool area. There are many stores, restaurants, and retails centers nearby which was helpful as we were traveling with children.Genuine Expedia guest review
My stay had the potential of being good, but there were little things about the room that made me realize that this is an aged average hotel. Hair was left on the tub surround from somebody else, the bath sink didn't have a stopper, and the ironing board cover was busted so I couldn't really iron my shirt well. The inside was nice and could have been […] a good stay, but small details turned me a bit off Read moreGenuine Hotels.com guest review
"Convenient, pleasant hotel"
This hotel has many restaurants and shopping areas within walking distance. The rooms are clean and in good order. The lobby computer gives you 15 minutes fir free - enough time to print a boarding pass - but the internet connection runs slowly. I've stayed here before - especially appreciate the free airport taxi service; avoid rooms on the back side […] of the hotel with the train tracks behind it; I've had one of those rooms once and it was not as nice as the inside (pool courtyard) choices. Read moreGenuine Hotels.com guest review
"The last time I stay at Red Lion Wenatchee"
I was very disappointed in the quality and cleanliness of the hotel. The breakfast was of poor quality too.Genuine Hotels.com guest review
Response by Red Lion Hotel Wenatchee We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the lack of cleanliness in your guest room. I would like to assure you that this will be addressed with our housekeeping staff. Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future
HOTEL IS OLD BUT WAS GOOD FOR OUR, FOR THE PRICE IT WAS OK.Genuine Expedia guest review
"Don't stay here!"
Rooms were dark, old & definitely NOT clean. Ate in restaurant & food was terrible. Overall environment is depressing!Genuine Hotels.com guest review
"Went to graduation for WVC"
We were at the Coast Hotel and had to move over to the Red Lion. I thought it was going to be a little better than it was. I think it just needs a little face lift. Mainly an Elevator in more than just the back.Genuine Expedia guest review
"Close to the river."
Hotel was vary out dated. I thought that I was back in the 70's. No free continental breakfast, dinner was not available in the dinning room as it was closed but you could get it in the bar. Not much help with a 10 year old. Sheets did not fit the bed. nothing to do when weather is bad for my son as the TV channels were limited.Genuine Expedia guest review
Response by Red Lion Hotel Wenatchee We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the dining room being closed. I do apologize for the limited televisions stations as well. Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!
"nice pool, needed to be cleaner"
The staff was the Best. Everything else was good. But wish the pool & hot tub was cleaner.Genuine Hotels.com guest review
"Great dining room! Buffet breakfast!!!!"
I stayed at the Red Lion because I knew it had a restaurant. I don't like to have to go somewhere else to eat before or after I check out in the morning. Anyway, the breakfast has been downgraded to a minimal breakfast buffet and you cannot order from a menu. There are several newer motels in the area that are just as comfortable at lower room rates, […] so there is no real advantage to staying at the Red Lion in Wenatchee anymore as far as having a good breakfast is concerned. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Wenatchee We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels regarding the breakfast that was offered. We value you as a guest and we are always looking for ways to enhance our guest experience. We do hope that you will allow us opportunity to serve you better during your next visit.
"Wanting in Wenatchee"
The hotel is so dated, still have tube tv's and 70's decor. The entrance had yellow tape all around as they were replacing the front entrance to improve the look maybe they should put some money into updating their rooms for the comfort of their guests rather than first impressions. Also only had one elevator to go to the 3rd floor so alot of walking […] with our luggage, very inconvenient, definately did not merit a 3 star rating.... Read moreGenuine Expedia guest review
Response by Red Lion Hotel Wenatchee We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our front desk staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
"Tried to give us terrible room"
Checked in, gave us a room that had not been cleaned in days it smelled like. Changed rooms which was alot better but felt insulted because the first room was so tiny and they were pawning it on the wife and I because we were under 30. I will not be staying there againGenuine Hotels.com guest review
Very nice stay. Everything was great. The Pool was freezing however. Early in the season I guess.Genuine Hotels.com guest review
Drove in late, front desk was proficient at checking me and I hit the hay right away! Comfortable, clean, had all the amentatites that I needed, the room was a little worn down, especially areas in the carpet.Genuine Hotels.com guest review
"Great condition and location!"
Good location, excellent condition. Fair price. Walk to restaurants.Genuine Expedia guest review
Good Value for the priceGenuine Hotels.com guest review
"A pleasant experience"
We were very pleased with the rooms. The only negative was coffee cups was not clean when we arrived. The room took a long time to heat up. The staff went out of their way to make things right for us. The last night we were there they allowed us to visit with family in the dining room and provided coffee and water while we visited.Genuine Expedia guest review
Found the hotel to be a very nice surprise at the end of a very long day. Extremely clean and very warm and welcoming reception. I have been in hotels rated as a 3 star before and they were a 3 star, I felt this hotel rated above a 3 star and would rate it as a 4 star.Genuine Hotels.com guest review
Very nice, clean hotel.Genuine Hotels.com guest review
"Close to the cemeary, we went to a funeral"
It was fine.Genuine Hotels.com guest review
The hotel was nice, I needed to print something off of the computer which was fast and easy. The staff was nice and the hotel was most importantly clean! Will def stay there again.Genuine Hotels.com guest review
fineGenuine Hotels.com guest review
A bit confusing to find on the one way, otherwise comfortable.Genuine Hotels.com guest review
"Clean Room; comfortable Beds"
We stayed here after a concert at the Gorge Ampitheatre. It was clean and the beds were comfortable. The rooms opened up to the pool and if we had our kids - they would have had a fantastic time swimming in the pool. For this "class" of hotel - totally sufficient. No complaints.Genuine Expedia guest review
"Try another motel"
Desk clerk gave us a terrible room with single queen bed, when many rooms were available, and we had to ask to be changed to a room with two queen beds (same price). We were given room keys (twice) that did not work. The desk clerk did not know the area although she was sweet. Our room had four light bulbs that were burned out. This was probably a nice […] motel at on time but is now two star at best. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Wenatchee Thank you for staying with us and taking the time to leave your feedback. I’d like to apologize for the inconveniences you experienced during your stay and guarantee you that this is not a typical experience of our guests. I will discuss your comments with my management team so that these issues can be addressed for you, as well as future guests. Thank you,
Accidentally gave us a room that was already taken but corrected it quickly and gave us 2 breakfast vouchers. Really enjoyed our stay, very, very nice hotel, convenient location. Very reasonable for the high level of quality, rooms were very spacious and clean.Genuine Hotels.com guest review
"Very friendly and helpful............."
The young lady at the desk was so very helpful and friendly. I wish I could remember her name, as she was outstanding.Genuine Expedia guest review
"A short stay doesn't hurt!"
Stayed here for just for 1 day as we were in town for a wedding. Heard dreadful things about the condition of this hotel - only to be slightly relieved it wasn't THAT bad. Older, yes. But not a dump! It fit the bill for basic safety and comfort needs. Close to restaurants (Red Robin, Applebees, etc) and other stores of you can manuever the Wenatchee […] streets! The rooms also have lots of space and mirrors for multiple people to get ready! However, my biggest complaint would be the bedding. It smells like a thrift store. I had to douse myself in perfume prior to bed just to forget about the musty odor. Also, this hotel is right next to the train tracks - so you will hear that at night. Read moreGenuine Expedia guest review
"Great place for all."
Great location and price for weekend. Loved having spa & outdoor pool along with buffet breakfast that was very affordable.Genuine Expedia guest review
"Nice Stay - But One Improvement Needed!"
The one Item I found rather silly was they have decks and patio's but no chairs that you can use to sit on them. We called the office to see if they had any folding chairs we could use? They said no - but that this was not the first time they had gotten that request. We ended up buying some folding chairs to use. I would think that the Red Lion could […] (at a minimum) have folding chairs in the large closets (or plastic chairs on decks) for guest use. Other than that we really enjoyed our room and stay. Reasonable price for the accomodation we got. Read moreGenuine Hotels.com guest review
"Accomodations close to concerts at the Gorge"
Only 45 minutes from the Gorge and yet an affordable, clean place to stay.Genuine Hotels.com guest review
"Older Red Lion"
Not a bad place, not quite Red Lion standards. Older hotel. Nice balconies attached to rooms overlooking pool and courtyard area. Heater/AC blew, that's it, control cover fell off. Hotel could use maintenance. No breakfast included but has restaurant attached.Genuine Hotels.com guest review
"Needs a desperate facelift!!!!"
This hotel is in "desperate" need of renovation. I don't know where to start? This establishment is an example of a hotel corporation extracting every last penny out the customers and the property before they put any money into modernazation. The rooms are very dated, 90's tube TV's, worn mattresses and bedding. Air conditioners that sound like a train […] is idleing in your room. Light bulbs burned out through out the hotel. The list could go on & on. I contacted the hotel staff and they were very understanding, however they couldn't do anything other than sympathize with our feelings. They stated that the hotel was on a list to renovated in the future, but they weren't sure when in the future that would take place. The hotel was sold out each night that we were there, but the resturant was closed each night. The staff stated they the hotel will not call in staff to operate the kitchen. Staffing was another issue, they were tremendously understaffed for the amount of customers in the hotel. The bartender was cleaning the pool area and the front desk person having to place towels in the pool area also. I won't stay there again and will not reccomend anyone until they update the place. Read moreGenuine Expedia guest review
"Will stay there again"
Clean, comfortable room. Pool area very nice and clean.Genuine Hotels.com guest review
My original room smelled horribly and I was told they had to clean another room on the same floor for me. However - after a significant wait - I was moved to a handicapped room on a different floor. The room was clean but I am not interested in staying in a handicap room. Not sure I would return to this hotel.Genuine Hotels.com guest review
"Decent hotel for a last minute getaway"
Hotel was fine overall. Our room faced the back of the building, which was adjacent to some fairly busy railroad tracks. The freight trains were not overly noisy as long as the door to the balcony was closed. The fitness room has a good selection of cardio equipment, but no weights or other gear. The outdoor pool and spa looked nice, but we didn't get […] to use it. Breakfast was not included, but there is an on-site restaurant. Fridge and microwave in the room allowed us to eat breakfast in our room. Read moreGenuine Hotels.com guest review
"Eat somewhere else."
Pool needed to be cleaned, room was late to be ready, and the buffet breakfast was horrible.Genuine Expedia guest review
"A pleasant stay"
Great, friendly service. Not fancy, but updated decor and easy access.Genuine Expedia guest review
"One of the best Hotels in the area"
Nice clean room and comfortable beds. I will stay there again on my next trip to Wenatchee. The Hotel matched the customer ratings. 4 stars.Genuine Hotels.com guest review
Only drawback: train tracks behind the motel. Otherwise it was great.Genuine Hotels.com guest review
"Could Do Better"
My husband and I stayed one night over Memorial Day weekend. I don't know if they hotel is always this noisy, or if it was because there was a little league tournament going on, or what. Walls were paper thin and all we heard starting at about 6am was doors slamming closed. Room 127, which we stayed in, was also right next to the exit to the pool and […] the exit to the parking lot, and we could hear everyone leaving and entering those as well. We could hear vacuums going upstairs. And, when we did try to leave for a little while, our door wouldn't latch/lock, and could just be pushed open. We probably wouldn't stay there again....it would be worth it to spend a little more for a better experience. Read moreGenuine Hotels.com guest review
Great hotel, warm pool, hot tub is fantastic! There were a lot of people checked in, but didn't seem like very many. Very large hotel!Genuine Expedia guest review
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