"overnight stay for 2"
Hotel is very old and outdated. The room was very small. I would not stay again for the price.Genuine Hotels.com guest review
"Three day conference"
Employees were very friendly, and extremely helpful during the checking in process. Accommodations were comfortable and more than adequate with microwave, coffee maker, and a small frig. The restaraunt was quaint, a bit on the cool side, as the meal cooled down quickly, I choose to eat the hot items first. The food was tastefully plated with rich aroma […] and good texture, flavorful thick chowder the best I'd had in a while. Read moreGenuine Hotels.com guest review
"New Years getaway"
The staff was very accommodating, changing our room to one with a bathtub. Everyone was very friendly.Genuine Hotels.com guest review
"Christmas 2014 Stay"
Beds were comfortable. Hotel is tired and needs to be updated.Genuine Hotels.com guest review
"Red Lion Vancouvrr"
A nice room right on the river in a beautiful hotel. Great restaurant, good food, also right on the water.Genuine Hotels.com guest review
"Not going back again - seriously needs an update"
I tried to like this hotel - the location on the river is lovely, 1960's international architecture is fun. Room was quiet, nice comfy bed. Despite those niceties the ridiculously small bathroom, loud heater fan, wavy wallpaper, and terrible, terrible room coffee are too much to ignore. Some simple changes would be so helpful - rip out the gigantic […] granite countertop sink surround so there would actually be space to get to the toilet, put in smaller furniture, etc. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for your review! We appreciate all feedback, good or bad! Regards,
"River view & sensational nautical-theme restaraunt"
Great view from the room, and a 5-star restaurant, too. The room beautifully overlooked the Columbia River. The restaurant felt like walking into a nautical museum, the Pirates of Caribbean Disney ride, and master-craftsman's woodwork showcase, with tables that also overlooked the river. It had a sensational setting, and is worth the trip just for the […] restaurant alone. I would have preferred a bed that was less firm, but this hotel deserves 5 stars. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for the great review! We appreciate hearing from you! Regards,
"Holiday at the Red Lion"
We stayed over the Thanksgiving Holiday. Our room was great and had partial river view, it was also clean and comfortable. Over all the hotel was clean, though dishes from other rooms sat in the hallway for most of the day. The staff seemed in short supply, possible due to holiday. The hotel needs a little facelift and the location to town and the river […] were great. We walked 2 blocks to the tree lighting ceremony. All in all we were very happy staying there and will stay there again. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for the review! We appreciate the feedback! Regards,
"Clean but needs improvements"
Our room was clean but the framing of the hotel needs fixed. Walking from the sliding glass door to the bathroom was an incline which meant we were also sleeping on an incline. I don't know how this hotel is passing all the building codes.Genuine Hotels.com guest review
"Not recommnded with current conditions"
This hotel is pretty run down, and appears never to have been modernized since it was built. On the first day of our stay we were interested in checking out the restaurant and bar, but were repulsed by a strong smell coming from the toilets that was completely permeating the restaurant area. We checked again the next day in case the first time was some […] anomaly, but no, the strong offensive odor was still present. We cannot recommend this place at any price, and at the prices being charged, its pretty shameful. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for your feedback! We appreciate hearing from our guests, both the good stuff and the bad!! We have fixed our restroom issues, and invite you to give us another shot! Regards,
There was confusion about my reservation. There is also construction in front of the hotel. Once that is done it will seem less hectic.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for taking the time to review your stay with us, we appreciate the feedback. I would like to apologize for the confusion with your reservation. I hope our staff resolved any issues that had occurred. The construction on the street in front of our hotel is a little unsightly, and we look forward to it nearing completion. Thank you again for your comment, we hope to see you again next time you visit Vancouver.
Great location on the river and easy parking. Nice walk over to McMenamins pub restaurant a little over a mile away.Genuine Expedia guest review
Response by Red Lion Hotel at the Quay We appreciate you taking the time to comment on your stay and are glad to hear you had an enjoyable time in Vancouver. Thank you for staying with us and hope to see you again in the future!
"Good to see this hotel still doing well."
Suited our needs perfectly - one night stay after flying in from the Southeast. The complimentary breakfast is terrific along with sitting in the dining room overlooking the Columbia River. Room was clean and in good condition.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you very much for taking the time to provide feedback on your stay. We are very pleased to hear you enjoyed both our restaurant and your guest room. We appreciate the kind words and hope you can stay again in the future.
"ok stay, very friendly staff"
breakfast coupon was nice and didn't cost extra. beds were comfortable but balcony overlooking the river was full of spiders and cobwebs. there was a cobweb in our room as well that didn't get cleaned. rusty bathtub/shower fixtures. very cramped bathroom.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay We appreciate you taking the time to review your stay at our hotel. Guest satisfaction and hotel cleanliness are two very high priorities for us. While I'm please to hear you enjoyed our staff, I regret hearing of the issues you had in your room and will be addressing them with our staff. Thank you again for your feedback, and I hope we can provide you with an excellent stay next time you're in Vancouver.
"Lemonade from Lemons"
Very friendly staff. There was a dog show at the hotel during our stay, and except for some early evening barking from a few rooms, it was actually not too bad. I need to repeat that the staff, especially at the front desk, was extremely friendly and helpful.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for taking a moment to respond in regards to your stay at our hotel. We are glad to hear you enjoyed your time and will pass the kind words on to our staff. All feedback we receive is taken into consideration so again, many thanks.
Pleasant but wish room service was open later. Also the " sqeaky bed" above my room was difficult, i used my ear buds to drown it out.Genuine Hotels.com guest review
It's a decent hotel with great location and easy access to the freeway. The room we stayed in was pretty clean and quiet.Genuine Expedia guest review
No mention on the web site that this is a dog friendly hotel. We stayed at the same time that there was a dog show. I happen to like dogs but members of my work group that stayed at the Hotel were not pleased. Front desk staff were disorganized.Genuine Expedia guest review
"Nearby the convention center at Vancouver Hilton"
Attending a conference at Vancouver Hilton Convention Center, I didn't reserved Hilton hotel but chose this hotel. My choice was right.Genuine Expedia guest review
My stay was fun because of the up beat lounge/bar located in the hotel. It was a lot of fun, and being able to walk back to my room was a huge plus. I did take a morning walk and enjoyed the river views and the boat dock located next to the hotel. Very nice stay overall. The only improvement comment I could make would be that the front desk was understaffed […] when I checked in around 11pm. (one person) Long wait for check in. I noticed a few hotel guests were getting a little perturbed, but, I would stay again. Very nice. Read moreGenuine Hotels.com guest review
Older facility but not run-down. Undiscovered gem.Genuine Hotels.com guest review
"Nice place just outside portland. G"
Great view!! Nice place to stay just outside PortlandGenuine Expedia guest review
"Nice Staff that's it"
The Hotel staff was friendly and very helpful. I was extremely disappointed in the condition of the Hotel and rooms. Everything seemed so dated I expected to see the Rat Pack appearing in the restaurant. The carpets appeared to have not been cleaned for sometime and there was a smell in the hall ways that was hard to describe something between B.O. […] and a dead body. I loved the view and I could not have had better people helping me. Read moreGenuine Expedia guest review
I don't travel much,this seemed like a fair deal. Beautiful river view, outdoor pool was warm and clean. Small hole in the sheet, TV was older flat screen. Cramped bathroom, but hot water arrived fast and good pressure. Some airplane noise, but not very often.Genuine Hotels.com guest review
"not bad but not a great value"
room was smelling a bit damp, no coffee in lobby, the breakfast was ok at best.Genuine Hotels.com guest review
"Staff was very nice. The hotel needs a renovation"
They need to extend their airport shuttle times. Our arrival time was delayed and their shuttle was no longer in service. We needed to take a cab to the hotel.Genuine Expedia guest review
Only thing nice was the bed. Employees were also nice. Broken tile in bathroom, bathroom door hard to shut, awkward layout, red fluid on bathroom ceiling. The entire hotel smells horrible.Genuine Expedia guest review
"hotel near Columbia river"
everything ok except sour internet connection. But weekends seem to be a best bet for fun. Live entertainment.Genuine Expedia guest review
The price was well within my budget. I didn't expect a 4 or 5 star location, but this hotel could using some updating. Nice location right on the river and only about 20/25 minutes from the Portland airport. The staff was very friendly! Breakfast was affordable and tasty! The bar and restaurant overlooks the river and you could see it once was likely […] a really nice place. Lots of old charm and woodwork. Red Lion Corporate needs to throw some money into this location and make appealing to business travelers and family vacationers. Not bad, but it could be so much more! Read moreGenuine Hotels.com guest review
"Pleasant stay at the Quay"
Courtesy shuttle from the Portland airport was promptly provided. Staff was pleasant. View from the restaurant of the Columbia River is scenic despite the proximity to the I-5 bridge. Hotel staff was accomodating and friendly.Genuine Expedia guest review
"a great stay"
had a wonderful time staff was helpful and kind.Genuine Hotels.com guest review
the room was comfortable but very small. The hotel itself was very old and run down looking. It looked as if it had once been very grand, ,however now is in ill repair. The carpets in the hallways were stained and musty smelling. On the positive side, the views were incredible and the rooms very clean.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for your input, we appreciate you taking the time to review your stay at our hotel. While our hotel is an older facility, we strive to give each and every guest an enjoyable experience. In the future we hope to have you stay with us again.
"2nd Time Around"
I just stayed here two months ago and was happy to stay again. My room was clean and comfortable. I was placed in a room by the pool area. I was a little concerned if it would be noisy but it was not. What I didn't care for is the fact there was no possibility to open a window. The sliding glass door opened to a public walkway. If you are wanting to […] have privacy and fresh air, rooms facing the pool will not be a good choice. The front desk employees were kind and friendly. I look forward to my next visit. Read moreGenuine Hotels.com guest review
"Appearance was pretty good, odors in hallways."
Room was clean. Beds and pillows were comfy but there was some mold in the grout tile in bathroom and the shower pressure was low.Genuine Expedia guest review
"Less than impressed"
Tiny bathroom... No elevator in the lobby area... Not impressedGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay We regret hearing you were not entirely pleased with your stay at our hotel. If your travels bring you back, we can always offer a room on the first floor or near the elevator . We value all guest input received and do hope to provide you an enjoyable stay in the future.
"Ok stay, needs overhaul"
We stayed here for one night, wanted a hotel with a pool. The rooms were musty smelling and needed to be aired out. The beds were very comfortable, but the rest of the room needed updating. The hotel staff were very nice. Pool was clean and refreshing, our kids enjoyed the pool. The restaurant food was surprisingly good. The hotel looks tired, just […] needs a bit of an overhaul and it could be nice place. Read moreGenuine Expedia guest review
Strange setup... Slippery bathtub. Ok bedGenuine Hotels.com guest review
Room had some issues with locks that were broken but otherwise it was lovely and the staff was fantastic. Very attentive and remembers their guests. We will stay again.Genuine Hotels.com guest review
To expensive for the conditions. The hotel was probably something in the seventies. Not up to today standards.Genuine Expedia guest review
"Average hotel with a very poor layout"
I stayed at the Red Lion because of its convenience to an event I was attending in Portland. The hotel staff was friendly and helpful . Unfortunately , the hotel is in a bad section of town, and the layout of the hotel is horrendous. The elevator (singular) is in the back of the hotel and is reached by parking in a dimly lit and poorly maintained parking […] lot. The room amenities are right out of the 1970s. Read moreGenuine Expedia guest review
"Close to airport"
Hallways were dirty, requests to desk had to be made multiple times. For example needed a PAC and play for the baby. No continental bfast, and we had to leave for the airport before resturant was open. Computer was down, and the "down system" was very inefficient plus the front desk was way understaffed. I was very disappointed in the service and the […] cleanliness. Read moreGenuine Expedia guest review
Response by Red Lion Hotel at the Quay I am sorry to hear you experienced some issues while staying in our establishment. Keeping our hotel clean and responding to guest requests promptly are top priorities for us. I regret hearing we did not meet your needs in these areas. When our operating system has issues it without a doubt adds difficulty to our check in procedure and decreases the efficiency, I apologize for the inconvenience. I hope you come back to stay with us in the future and are able to experience the pleasant stay we strive to give our guests.
Nice clean room in a older building. Some traffic noise , close to town.Genuine Hotels.com guest review
Room had a very musty smell, but was very clean. Only one elevator for the whole complex and it was broken.Genuine Hotels.com guest review
Started out rocky with the customer service. She tried to give me a single queen even though I booked a double, there was dog hair everywhere in the lobby (think there was a dog show). Doesnt include breakfast if you book through hotels.com which is unfortunate because out of the 5 hotels we stayed at this trip this was the ONLY one that didnt offer […] breakfast for us. People in restaurant were rude to my husband when he was trying to find out about breakfast. Hotel room itself was awesome, comfy, clean, quiet. I would stay here again. Read moreGenuine Hotels.com guest review
Hotel was just what you'd expect from large chain hotel. Rooms were clean and nicely decorated but not spacious. Roll awAy bed took up every extra inch of space. We needed another mirror that didn't exist. Asked for luggage cart and wIted a long while for one that never arrived.Genuine Hotels.com guest review
"Great service, nice hotel"
A delayed flight out of PDX landed me here. There were no rooms available anywhere near the airport. I was able to get a very nice room at an awesome rate. I would go back. I was moved from.a standard room to a suite once I informed the front desk that the first room hadn't been cleaned. They were more than accommodating. The bed was comfortable and […] just what I needed after the terrible ordeal.ordeal . at the airport. The taxi ride there cost about $40. Hotel covered my taxi fare back to the airport the next morning. They so have and it port shuttle but it.does not start running until 7:30a. Great service. Read moreGenuine Hotels.com guest review
It seems dogs can be anywhere in any room. One down the hall from us had three yapping dogs (Room 145) that yapped for over an hour constantly. I told the front desk. Don't know if they did anything or not. I talked with the people with the dogs the next morning and they were mystified since they said they were in the room all the time. Undoubtedly […] that was a fib. On another occasion a man entered his room while I was getting ice and a large dog barked loudly upon his arrival. The doors leading to the inside from ends of the hallways were very beaten up and didn't always seem to work when armed. You could open one of them without the card at night. Our room smelled of smoke when we returned for the second evening. Read moreGenuine Expedia guest review
"goo and bad"
The hotel is in a great location! right on the river and close to the farmer's market, rooms were clean and comfortable, the food in the restaurant was excellent however the overall condition of the hotel was poor, paint peeling, stairs are uneven, elevator didn't work, pool area was outdated but clean, front lobby people helpful and pleasant. If they […] could complete some maintenance work the place would be great! Read moreGenuine Hotels.com guest review
"Great views and location"
Easy on and off the freeway. Great views of the river, wonderful restraints nearby. Service at the front desk was excellent they have such wonderful personality :) loved this place. Beds great lots of pillows and towelsGenuine Hotels.com guest review
"I would include a warning with my recommendation."
Rooms updated nicely and clean. Bed and pillows very comfortable. Staff friendly and helpful. Pool looked great, but didn't get a chance to use it. Outside of building a mess. Old, walkways dirty, cobwebs everywhere. Restaurant very musty smelling. Room was great. Outside building needs desperate help. I would stay again though.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )