"swap meet 2015"
Overall, pretty nice stay. Because of construction parking was kind of a pain. Restaurant was nice and good food, friendly atmosphere.Genuine Hotels.com guest review
The stay was great - the guy at check in gave us some good information on using the trail nearby. He also told us about happy hour, which we found to be just okay. The lounge was definitely short-staffed for happy hour and the server really could have been more pleasant. It's not our fault that they were short handed- no need to take that out on cu […] stomers. Read moreGenuine Hotels.com guest review
Had a great stay. The check in clerk was really nice, but a little slow. The rooms were great. We slept very comfortably all night. The restaurant at the hotel was very good. I would really recommend eating there. The views were amazing as well.Genuine Hotels.com guest review
"Nice hotel after construction is complete"
The staff were polite and helpful. The room was spacious, and had a microwave and fridge, which was nice. The rooms looked like they had been updated for the most part. I was on the second floor and the carpet in the stairway was filthy. I'm not sure if it is truly dirty or just worn out, and it had a slight smell. The room, however was not this way. […] The room carpet was clean with no smell. I guess that is why I noticed the condition of the stairway carpet. We only had one garbage can that was in the bathroom. We wished their was one in the room, also. The parking lot was being ripped up at the time of our visit because the city was building a new street. After this is done, I'm sure the parking situation will be better. When we were there (4/10/15), it was very inconvenient and not well lit. I would stay there again. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for taking the time to review us! We also appreciate all your patience with our parking lot mess. It should be done soon! I have also mentioned the dirty carpet issues to our Housekeeping Manager. We appreciate you choosing us for your lodging needs, and hope to see you again soon. Regards,
"Really pleased with our stay."
Friendliest & most helpful staff, super comfortable beds, upscale bathroom toiletries & delicious food were all top notch! We hadn't been told we needed to reserve the shuttle for pick up from the train & it was not available at our arrival, Red Lion called & paid for a taxi to pick us us up instead! So nice! The only drawback to our stay was that our […] room only had 1 chair & no table, which made room service dining a challenge for only 2 people. With such a large, empty balcony, a patio table set would have been a welcome option. The exterior is a bit run down but clean. The room interiors were nicely updated and very clean. This was for business, but we will be staying again for pleasure on our next trip to Portland. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Gayle, Thank you for the great feedback! We enjoyed having you with us, and look forward to your next visit. Regards,
",Comfortable and convenient for Conference"
Was here for a conference. Was satisfactory for that. Restaurant and some rooms have a great riverside view. Hotel isn't fancy but clean, comfortable, reasonable and well-located to Portland. Had the banana cream tart for dessert in the restaurant during lunch one day. Made on-site and is topped with carmelized bananas. Very tasty and unexpected for […] a chain hotel like this. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Cheryl, Thank you for taking the time to give us your feedback! We have the best location here along the beautiful Columbia River and we are glad you enjoyed the view! Regards,
"One night stay"
Hotel was quiet and clean in a nice area. Location was good. Bar/restaurant next door had a good band the night we were there and was packed. Parking lot could use some work, and definitely more spaces. Overall good experience.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Clean, comfortable, and close to Portland Expo"
This was our second day here. The hotel is clean, comfortable and his close to Portland ExpoGenuine Hotels.com guest review
"Ridiculous Red Lion"
I'm sure it was a nice place 20 years ago but it was definitely not what I expected from a $100 a night room, I have stayed in hotels that were just as nice for $60 a night. My room key didn't work half the time and do to construction and the hotel restaurants Friday night live band, finding a parking spot was difficult. There were plenty of other hotels […] in the area that I would and will recommend to everyone, even might try the red lion across the river in Portland. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for your review! We appreciate all feedback, good or bad. We agree the construction is impacting to our guests, and we hope that it will be completed soon! I am very sorry it disrupted your stay! We appreciate you choosing us for your lodging needs, and thank you for being our guest! Regards, Mary
"overnight stay for 2"
Hotel is very old and outdated. The room was very small. I would not stay again for the price.Genuine Hotels.com guest review
"Three day conference"
Employees were very friendly, and extremely helpful during the checking in process. Accommodations were comfortable and more than adequate with microwave, coffee maker, and a small frig. The restaraunt was quaint, a bit on the cool side, as the meal cooled down quickly, I choose to eat the hot items first. The food was tastefully plated with rich aroma […] and good texture, flavorful thick chowder the best I'd had in a while. Read moreGenuine Hotels.com guest review
"Next to Columbia River"
Enjoyed our stay here. The staff very friendly and helpful.Genuine Expedia guest review
"New Years getaway"
The staff was very accommodating, changing our room to one with a bathtub. Everyone was very friendly.Genuine Hotels.com guest review
"Christmas 2014 Stay"
Beds were comfortable. Hotel is tired and needs to be updated.Genuine Hotels.com guest review
"Red Lion Vancouvrr"
A nice room right on the river in a beautiful hotel. Great restaurant, good food, also right on the water.Genuine Hotels.com guest review
"Not going back again - seriously needs an update"
I tried to like this hotel - the location on the river is lovely, 1960's international architecture is fun. Room was quiet, nice comfy bed. Despite those niceties the ridiculously small bathroom, loud heater fan, wavy wallpaper, and terrible, terrible room coffee are too much to ignore. Some simple changes would be so helpful - rip out the gigantic […] granite countertop sink surround so there would actually be space to get to the toilet, put in smaller furniture, etc. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for your review! We appreciate all feedback, good or bad! Regards,
"a step into the 70's"
I stayed at the Red Lion in the 1980's and I don't think it has changed much. Everything looks the same - dated, dark but clean. The hotel staff was helpful. We ate in the bar and the menu in the bar was disappointing and bland. I felt as if I had stepped back in time when in the hotel.Genuine Expedia guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for the feedback! We appreciate you choosing us! We are always adjusting our menu's to meet our guests needs, so please don't hesitate to give us another try! Regards,
"River view & sensational nautical-theme restaraunt"
Great view from the room, and a 5-star restaurant, too. The room beautifully overlooked the Columbia River. The restaurant felt like walking into a nautical museum, the Pirates of Caribbean Disney ride, and master-craftsman's woodwork showcase, with tables that also overlooked the river. It had a sensational setting, and is worth the trip just for the […] restaurant alone. I would have preferred a bed that was less firm, but this hotel deserves 5 stars. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for the great review! We appreciate hearing from you! Regards,
"Holiday at the Red Lion"
We stayed over the Thanksgiving Holiday. Our room was great and had partial river view, it was also clean and comfortable. Over all the hotel was clean, though dishes from other rooms sat in the hallway for most of the day. The staff seemed in short supply, possible due to holiday. The hotel needs a little facelift and the location to town and the river […] were great. We walked 2 blocks to the tree lighting ceremony. All in all we were very happy staying there and will stay there again. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for the review! We appreciate the feedback! Regards,
"Clean but needs improvements"
Our room was clean but the framing of the hotel needs fixed. Walking from the sliding glass door to the bathroom was an incline which meant we were also sleeping on an incline. I don't know how this hotel is passing all the building codes.Genuine Hotels.com guest review
convenient location. 5 min from downtown Portland. Great free parking, and with cable TV. Great place to stay for a weekend getaway.Genuine Expedia guest review
Response by Red Lion Hotel at the Quay Thank you for taking a moment to review your stay with us. We are glad to hear you had an enjoyable time in our hotel, and took advantage of our close proximity to Portland. We look forward to seeing you again next time you visit Vancouver.
"Not recommnded with current conditions"
This hotel is pretty run down, and appears never to have been modernized since it was built. On the first day of our stay we were interested in checking out the restaurant and bar, but were repulsed by a strong smell coming from the toilets that was completely permeating the restaurant area. We checked again the next day in case the first time was some […] anomaly, but no, the strong offensive odor was still present. We cannot recommend this place at any price, and at the prices being charged, its pretty shameful. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, Thank you for your feedback! We appreciate hearing from our guests, both the good stuff and the bad!! We have fixed our restroom issues, and invite you to give us another shot! Regards,
There was confusion about my reservation. There is also construction in front of the hotel. Once that is done it will seem less hectic.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for taking the time to review your stay with us, we appreciate the feedback. I would like to apologize for the confusion with your reservation. I hope our staff resolved any issues that had occurred. The construction on the street in front of our hotel is a little unsightly, and we look forward to it nearing completion. Thank you again for your comment, we hope to see you again next time you visit Vancouver.
Great location on the river and easy parking. Nice walk over to McMenamins pub restaurant a little over a mile away.Genuine Expedia guest review
Response by Red Lion Hotel at the Quay We appreciate you taking the time to comment on your stay and are glad to hear you had an enjoyable time in Vancouver. Thank you for staying with us and hope to see you again in the future!
"Good to see this hotel still doing well."
Suited our needs perfectly - one night stay after flying in from the Southeast. The complimentary breakfast is terrific along with sitting in the dining room overlooking the Columbia River. Room was clean and in good condition.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you very much for taking the time to provide feedback on your stay. We are very pleased to hear you enjoyed both our restaurant and your guest room. We appreciate the kind words and hope you can stay again in the future.
"ok stay, very friendly staff"
breakfast coupon was nice and didn't cost extra. beds were comfortable but balcony overlooking the river was full of spiders and cobwebs. there was a cobweb in our room as well that didn't get cleaned. rusty bathtub/shower fixtures. very cramped bathroom.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay We appreciate you taking the time to review your stay at our hotel. Guest satisfaction and hotel cleanliness are two very high priorities for us. While I'm please to hear you enjoyed our staff, I regret hearing of the issues you had in your room and will be addressing them with our staff. Thank you again for your feedback, and I hope we can provide you with an excellent stay next time you're in Vancouver.
"Lemonade from Lemons"
Very friendly staff. There was a dog show at the hotel during our stay, and except for some early evening barking from a few rooms, it was actually not too bad. I need to repeat that the staff, especially at the front desk, was extremely friendly and helpful.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for taking a moment to respond in regards to your stay at our hotel. We are glad to hear you enjoyed your time and will pass the kind words on to our staff. All feedback we receive is taken into consideration so again, many thanks.
Pleasant but wish room service was open later. Also the " sqeaky bed" above my room was difficult, i used my ear buds to drown it out.Genuine Hotels.com guest review
It's a decent hotel with great location and easy access to the freeway. The room we stayed in was pretty clean and quiet.Genuine Expedia guest review
No mention on the web site that this is a dog friendly hotel. We stayed at the same time that there was a dog show. I happen to like dogs but members of my work group that stayed at the Hotel were not pleased. Front desk staff were disorganized.Genuine Expedia guest review
"Nearby the convention center at Vancouver Hilton"
Attending a conference at Vancouver Hilton Convention Center, I didn't reserved Hilton hotel but chose this hotel. My choice was right.Genuine Expedia guest review
My stay was fun because of the up beat lounge/bar located in the hotel. It was a lot of fun, and being able to walk back to my room was a huge plus. I did take a morning walk and enjoyed the river views and the boat dock located next to the hotel. Very nice stay overall. The only improvement comment I could make would be that the front desk was understaffed […] when I checked in around 11pm. (one person) Long wait for check in. I noticed a few hotel guests were getting a little perturbed, but, I would stay again. Very nice. Read moreGenuine Hotels.com guest review
Older facility but not run-down. Undiscovered gem.Genuine Hotels.com guest review
"Nice place just outside portland. G"
Great view!! Nice place to stay just outside PortlandGenuine Expedia guest review
"Nice Staff that's it"
The Hotel staff was friendly and very helpful. I was extremely disappointed in the condition of the Hotel and rooms. Everything seemed so dated I expected to see the Rat Pack appearing in the restaurant. The carpets appeared to have not been cleaned for sometime and there was a smell in the hall ways that was hard to describe something between B.O. […] and a dead body. I loved the view and I could not have had better people helping me. Read moreGenuine Expedia guest review
I don't travel much,this seemed like a fair deal. Beautiful river view, outdoor pool was warm and clean. Small hole in the sheet, TV was older flat screen. Cramped bathroom, but hot water arrived fast and good pressure. Some airplane noise, but not very often.Genuine Hotels.com guest review
"not bad but not a great value"
room was smelling a bit damp, no coffee in lobby, the breakfast was ok at best.Genuine Hotels.com guest review
"Staff was very nice. The hotel needs a renovation"
They need to extend their airport shuttle times. Our arrival time was delayed and their shuttle was no longer in service. We needed to take a cab to the hotel.Genuine Expedia guest review
Only thing nice was the bed. Employees were also nice. Broken tile in bathroom, bathroom door hard to shut, awkward layout, red fluid on bathroom ceiling. The entire hotel smells horrible.Genuine Expedia guest review
"hotel near Columbia river"
everything ok except sour internet connection. But weekends seem to be a best bet for fun. Live entertainment.Genuine Expedia guest review
The price was well within my budget. I didn't expect a 4 or 5 star location, but this hotel could using some updating. Nice location right on the river and only about 20/25 minutes from the Portland airport. The staff was very friendly! Breakfast was affordable and tasty! The bar and restaurant overlooks the river and you could see it once was likely […] a really nice place. Lots of old charm and woodwork. Red Lion Corporate needs to throw some money into this location and make appealing to business travelers and family vacationers. Not bad, but it could be so much more! Read moreGenuine Hotels.com guest review
"Pleasant stay at the Quay"
Courtesy shuttle from the Portland airport was promptly provided. Staff was pleasant. View from the restaurant of the Columbia River is scenic despite the proximity to the I-5 bridge. Hotel staff was accomodating and friendly.Genuine Expedia guest review
"a great stay"
had a wonderful time staff was helpful and kind.Genuine Hotels.com guest review
the room was comfortable but very small. The hotel itself was very old and run down looking. It looked as if it had once been very grand, ,however now is in ill repair. The carpets in the hallways were stained and musty smelling. On the positive side, the views were incredible and the rooms very clean.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for your input, we appreciate you taking the time to review your stay at our hotel. While our hotel is an older facility, we strive to give each and every guest an enjoyable experience. In the future we hope to have you stay with us again.
"2nd Time Around"
I just stayed here two months ago and was happy to stay again. My room was clean and comfortable. I was placed in a room by the pool area. I was a little concerned if it would be noisy but it was not. What I didn't care for is the fact there was no possibility to open a window. The sliding glass door opened to a public walkway. If you are wanting to […] have privacy and fresh air, rooms facing the pool will not be a good choice. The front desk employees were kind and friendly. I look forward to my next visit. Read moreGenuine Hotels.com guest review
"Appearance was pretty good, odors in hallways."
Room was clean. Beds and pillows were comfy but there was some mold in the grout tile in bathroom and the shower pressure was low.Genuine Expedia guest review
"Less than impressed"
Tiny bathroom... No elevator in the lobby area... Not impressedGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay We regret hearing you were not entirely pleased with your stay at our hotel. If your travels bring you back, we can always offer a room on the first floor or near the elevator . We value all guest input received and do hope to provide you an enjoyable stay in the future.
"Ok stay, needs overhaul"
We stayed here for one night, wanted a hotel with a pool. The rooms were musty smelling and needed to be aired out. The beds were very comfortable, but the rest of the room needed updating. The hotel staff were very nice. Pool was clean and refreshing, our kids enjoyed the pool. The restaurant food was surprisingly good. The hotel looks tired, just […] needs a bit of an overhaul and it could be nice place. Read moreGenuine Expedia guest review
Strange setup... Slippery bathtub. Ok bedGenuine Hotels.com guest review
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