"Although the place was clean, but smelled bad"
Clean room, comfortable bed, good sheets, but the room reeked of stale cigarettes- as if two weeks prior it had been a smokers room.Genuine Hotels.com guest review
I think the hotel was very nice, I can only say the prices in the restaurant and shops were very high. Example: $6 for a bottled water. I walked to the 7-11 and got 4 bottles for $6. That was taking advantage of the customerGenuine Hotels.com guest review
"Great Location, hidden fees"
Great location - easy to get to from the airport, easy to get to freeways. There are hidden fees! Parking is $23.99/night. It is not mentioned anywhere. Then the exit card does not work to let you leave the premises. Definitely plan extra time for this inconvenience. They give you a complimentary paper that is included in your night stay, but you can […] get the monetary refund if you want it. Read moreGenuine Hotels.com guest review
Old musty smell throughout the hotel. Needs to be updated. Chipped wood doors, etc. Service was not very good either.Genuine Hotels.com guest review
"Close to SEATAC int'l airport"
The stay was exactly what we needed. There was a shuttle every 20 minutes that took us to the airport. The room was comfortable. Only two negatives: Our first stay the shower didn't work and there was no comp for that; Our second stay there was some mildew in the bathroom.Genuine Hotels.com guest review
"Nice hotel close to the airport."
Late arrival, two Pomeranians, wonderful night, great staff (very helpful), warm chocolate chip cookie at check in--perfect!Genuine Expedia guest review
"$25 parking fee"
It was difficult to navigate this huge facility in the dark, particularly with the parking lot and unfriendly check in service at the front desk.Genuine Expedia guest review
This hotel is old and sad. In my room, there was mold on the bathroom ceiling, the wallpaper was peeling, and the TV remote didn't work. Staff were friendly when you could find them, but when I tried to find someone to check out, I couldn't find desk staff, and bell staff just shrugged their shoulders.Genuine Expedia guest review
"Very nice and comfortable, close to water"
Checkin was smooth, staff was courteous and the rooms were cozy.Genuine Expedia guest review
We stayed one night for the dance competition that was held at the double that weekend. I booked the room through 3rd party and was only asked to put one name down on reservation. I put my daughters name down since we thought she would arrive first, however I arrived first. When checking in there was 1 person working the desk and 4 of us were in line. […] It was about 6 minutes of still waiting before a 2nd person came to help. The rep (Heather) told me I could not check in since my daughters name was listed on the reservation even though the room was booked with my credit card and I indicated that 2 adults would be staying in the room when I booked it. I was still told I couldn't check in. I then pulled up my confirmation receipt from my online purchase on my phone showing I had purchased the room. It wasn't until showing her this that she allowed me to check in. I should have been given options before a Quick No was given to me. The room was far away from the check in desk and I was not asked if I needed help to my room. I got lost trying to find it, one of the housekeepers ended up helping me after I walked in circles twice. Love the rooms and location but the front desk needs improvement with service. I wasn't even asked if I was a Hilton Honors Member which I am. Read moreGenuine Hotels.com guest review
Sorry to say, I will never stay there again. I can get just as great survive and stay at the nearby hampton inn and suites without paying 21 dollars a night for parking. Are you kidding me. And shame on hotels.com for not making me aware of the charge. I had to switch hotels in the middle of my stay.Genuine Hotels.com guest review
A very nice service with a clean room and locationGenuine Hotels.com guest review
see below for indepth comments and discussion I don't want to say more than I have said belowGenuine Expedia guest review
"Surprise Intown stay for Hubby's Birthday"
The Hotel service was wonderful from the check in to our night stay. The vallet was pleasant and quick even though they had a very large convention the weekend of our stay. The front desk was great in trying to accommodate my request for our stay! The room was very clean, very well arranged and large. The 11th floor was the best location. My husband […] was pleasantly surprised! The only thing they can improve, If you are a guest at the Hotel, the Night Club (Maxi's ) should be free of charge to guest. Overall It was a Wonderful stay and all ready making plans for another intown stay! Read moreGenuine Hotels.com guest review
"Nice hotel, close to airport but...."
Nice hotel but wish it had ref in room, no safe, only had 1 set of washer and dryer for this entire hotel. It had several wings! Parking fees are OUTRAGEOUS! I understand paying for valet for overnite but have to pay for self-parking too???? Restaurant downstairs were over-priced! This hotel was out 2nd choice. Wish our first choice was available.Genuine Expedia guest review
"Okay Airport Hotel"
This is an okay hotel if you need a night's sleep near Sea-Tac. The staff seemed a bit disorganized when the free airport shuttle unloaded a bunch of guests, but were friendly enough. The room was clean and pretty comfortable. All of the rooms in the tower we were in had decks, even though the weather wasn't conducive to hanging out. The decor is pretty […] dated and the browns and taupes give the facility a rather depressing air. There are a couple restaurants and fast food joints within walking distance. Read moreGenuine Hotels.com guest review
No fresh fruit available other than for breakfast. Hotel looks aged. Needs some new carpeting/paint. Smells musty. Disappointing for a Hilton.Genuine Hotels.com guest review
"Close enough to the airport to walk in a pinch"
I stayed at the Hilton Doubletree Seattle Airport to be close to the airport and not dependent on transport or traffic for an early morning flight. The hotel was clean and quiet and the staff professional and welcoming.Genuine Expedia guest review
The room's filter looked like it hadn't been changed in years. We all woke up with a head cold. There was also no refrigerator in the room, which I would expect of a hotel of this size and price. There was no continental breakfast or any other amenities. I would not recommend this hotel to anyone.Genuine Hotels.com guest review
"All except the conversation about...."
Bluntly, I love Double Tree hotel, I always come back whenever I need to stay overnight in the SeaTac area.Everything about my stay was AWESOMEexcept the conversation with the front desk about allowing me to check in late the night of my arrival. No matter where or when I book a room with your hotel, I should be accorded the same respect and conveniences […] as the person who books directly through you. One of your hotel employees on the front desk told me * I cannot guarantee that you can arrive late because you booked through Hotels.com* in addition, when I finally had enough and requested to speak to a manager, that was refused. That is not the treatment I expect from Double Tree and has made me question continuing my loyalty. Read moreGenuine Hotels.com guest review
"Good overall: overpriced parking"
Average to good large hotel. Clean and certainly adequate. $23 daily for parking in addition to room cost is shameful thoughGenuine Hotels.com guest review
This is a great place to stay, but there were 2 small things that we did not like. We had to pay a valet or pay to park our vehicle there. We checked in and just wanted to park long enough to take our luggage to our room and clean up a little, it took us 22 min and it cost 5.00 to park. In the morning we took the shuttle to the airport, the driver said […] "bags load in the back" as he walked into the hotel. About 10 of the people started loading their bags themselves and when the driver returned about 10 min later he litterally yelled at us for loading our bags. Very rude! Read moreGenuine Hotels.com guest review
"Certainly convenient to the airport but......."
I recently checked in to the hotel hoping to relax after a business trip. The room had a single king with nice amenities, the condition of the room overall was poor, cracked vanity, what appeared to be mold in the grout of the shower and garbage left on the balcony. The trip to the room was like being on a map and compass course, go west for a hundred […] yards, take the elevator to the 2nd floor, maneuver through the skywalk and run the maze at the end of find your room. Adventure destination? Read moreGenuine Expedia guest review
"Great location near airport...good value"
Fulfilled the need to be near airport and a good value. Staff professional and friendly. Accommodations were good... Be prepared to walk a good distance to your room, but we knew that when we booked the reservations.Genuine Hotels.com guest review
Very comfortable room, helpful staff,convenient location, pretty decor, good restaurant, etc. Only negative comment was that the grout in the shower looked dirty so the tile is probably due to be replaced.Genuine Hotels.com guest review
I enjoyed my stay thoroughlyGenuine Hotels.com guest review
Clean room, great staff,Genuine Hotels.com guest review
"OK but old hotel"
Low rise building is old. It's clean enough, but just smells old and décor is old style.Genuine Expedia guest review
It was a great experience!!Genuine Hotels.com guest review
"We love our Hilton Honors upgrade"
The beds at the hotel are the most comfortable I've slept in. Somehow their sheets have a way of knocking you out immediately! It's always quiet on the 11th Floor (Hilton Honors members) and we will book the Hilton exclusively every time we head for the airport.Genuine Hotels.com guest review
"Tough to find anything good to say"
We waited over 20 minutes to check in to the hotel as they were not prepared for the crowd of people that showed up unconnected to each other. The self parking lot was so far away that we decided to valet only to find that our room was at least, I am not kidding here, a ten minute walk from the lobby. All of this would have been ok if, when we woke […] at 3 am to catch the flight, the shower had worked. Seriously.... Read moreGenuine Expedia guest review
"Great location and very nice."
Liked the hotel and room , disliked the surprise after purchase that you had to pay for parking $23/day......Genuine Expedia guest review
"Great rooms, service lacking"
The rooms were recently updated, and very nice for the price. We had trouble with staff at nearly every turn. The lady checking us made us feel like we were putting her out. They scheduled maintenance for after check in rather than before, which was a pain. There were TWO rude, suspicious encounters with parking employees who treated us like we were […] lying, and questioning our parking tickets, and even guest status. Very frustrating and offputting. Read moreGenuine Hotels.com guest review
"Rooms need updated"
Rooms need to be updated !Genuine Hotels.com guest review
"Nice hotel, but you overpay."
The room was nice, clean. but many ammenities common in lower class hotels come standard, and here you pay a substantial amount for any i.e. microwave, refrigerator, wifi, parking etc. Friendly and knowledgeable staff.Genuine Expedia guest review
"Not worth the cost"
Our rooms were not available when we arrived. The hotel over booked. This Hotel meeds to be remodeled. The location is convenient, the oshuttle from the airport was great. The rooms are dated and in need of remodeling.Genuine Hotels.com guest review
The room was fantastic. The restaurant at the hotel was first rate also, as was the food.Genuine Hotels.com guest review
"Great Place Far Away from Everything...Except the"
Great Place, Far Away from Everything...Except the airport.Genuine Hotels.com guest review
"Airport access and shuttle"
Very nice - Convenient to airport and access to computer for boarding passes - The staff was very, very helpful in getting a room for us closer in as my husband has trouble walking long distances.Genuine Expedia guest review
Amazing staff and hotel, Free shuttle to and from the hotel and long term flight stay for cheaper then most lots.Genuine Expedia guest review
"Across from SeaTac"
Easy access to SeaTac Airport, which is about the only reason to stay in any hotel on International Blvd. in Seattle. This is a sprawling hotel, and accessing my room required navigating 6 or 7 steps without ramps for my bags. Room was large (2 queens) and clean. Restaurant was excellent - service, food, and beer.Genuine Hotels.com guest review
Super close to the airport which has all the transportation you really need and there are convenient shuttles to and from the hotel for the south center mall and airport. rooms were very comfortable and clean except one time the maid left me without toilet paper...dont quite know what went on there. The free cookies were delicious too. Its probably […] one of the nicest (with the best price) hotels in the area from what i saw/heard. Read moreGenuine Hotels.com guest review
Was staying in town for meetings. My husbands meetings were here and mine were up the street. The shuttle took me there every day. The drivers we helpful and very nice. Didn't expect to have a beautiful view of a lake out my window in the middle is Seatac. Gorgeous way to start you day!Genuine Hotels.com guest review
We had an upgraded room which was a surprise and appreciated. Airport shuttle was prompt and made it through the snow safely. Great experience.Genuine Hotels.com guest review
Excellent hotelGenuine Hotels.com guest review
Need improvement in restaurant service.Genuine Hotels.com guest review
"Very convenient to airport"
Very nice accommodations and very good location for air travelers. I would highly recommend it to people needing an overnight stop . The staff was very good about providing extra towels for us and we loved the cookies.Genuine Expedia guest review
"Nice hotel close to SeaTac Airport"
Good courteous service at check-in and good restaurant for dinner and great coffee shop for morning get up and go needs. Will stay there again.Genuine Expedia guest review
"Great Option Near the Airport"
This is a terrific option if you need a place right by the airport. The shuttle bus swings by the airport every 20 minutes or so (I only waited about five mintues) (but it's so close you really could walk if you really wanted to!). (Also, the shuttle bus will drop you at a light rail station if you want to go into town another day--a GREAT perk). The […] part of the hotel facing onto the street was beautiful and the lobby was gracious (softly lit with a fireplace going). The service is friendly and quick to offer help (and the cookies didn't hurt). I paid to upgrade from a "standard" to a "deluxe" room which was very spacious with a nicely updated bathroom. The room also had a large balcony. It was extremely quiet (you can hear the occassional plane taking off, but it's not at all distracting, if you even notice it at all). The room has tons of plus, lots of seating, a nice desk, a HUGE tv (with free HBO!). Checkout was easy & there is a concierge desk in the lobby who can arrange anything you might need. There are a lot of dining options in the hotel, and plenty of options (well, fast food and a Denny's) across the street. I was a single woman traveling alone and felt perfectly safe. Read moreGenuine Expedia guest review
"Huge hotel with easy airport connection"
We chose this hotel for its' easy airport connection. The shuttle runs day and night at short intervals. There is a Denny's across the street if needed, but we breakfasted at the hotel's restaurant which was very good with a varied menu. There is a Starbucks on site for those in a hurry. The hotel is somewhat inconvenient for a Seattle visit though […] there is a light rail connection between the airport (close to the shuttle drop off) and downtown which takes about 40 minutes and runs regularly. Read moreGenuine Expedia guest review
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