Red Lion Richland Hanford House - Richland

The motel was reasonably priced, had very nice views from river side, was both clean and quiet, had responsive service staff, and was conveniently situated for coming and going to various locations. I would stay there again, definitely.

Genuine Hotels.com guest review

I payed twice the standard rate for one night in a dated facility that had a broken security door, bottom of bathroom door rotted, a problem with hot water and leaves/seed pods covering the surface of the pool. Furthermore, they had what I consider a standard breakfast buffet that has been included anywhere I've stayed. They wanted $7.99, are you kidding […] me? I will never stay in a Red Lion facility again Read more

Genuine Hotels.com guest review

The check-in was easy and friendly. The employees were professional and friendly. My favorite part of our stay was the long walk in the early moring hours at Howard Amen Park adjacent to the hotel. The sun was shining and the river was like glass. Very peaceful...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room had disability access features I needed (grab bars). Problem: The outside entrance to the building nearest our room had steps, no ramp, not even a handrail. Had to use garbage can to steady myself. And no handicap parking spaces at that entrance or any entrance except at the lobby. Had to go up a curb then up steps. If you go to the lobby entrance […] the curb has a ramp and there are many handicap parking spaces but you may be a long long way from your room. There are several outdoor entrances to the building to make the walk shorter, but they won't help you if you can't make it up steps or up a curb. Read more

Genuine Hotels.com guest review

The hotel is a little run down but the beds were very comfortable and the service was excellent. I would go back again. Breakfast was good and the kids ate for free. Great experience!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The front desk people were kind and welcoming. The room was nice. The pillows were amazing. I looked at the tag so I can go online and buy me one. Wonderful! It was quiet and comfortable. We had other guests staying all around us and really didn't hear them. Loved that there was a refrigerator and microwave in the room. We would happily return for another […] visit. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Stayed here one night and really enjoyed it. We stayed on the second floor and the rooms were spacious with very high ceilings. Rooms were clean and quiet. Our room featured a balcony with a beautiful view of the Columbia River. We ate breakfast in the dining room, which also had a great view of the river. They offered a breakfast buffet which I believe […] ran $6 or $7/person. Read more

Genuine Expedia guest review

Great bed, lots of pillows.

Genuine Hotels.com guest review

In the room we were assigned, the heat could not be adjusted, the television was defective---no sound!. And for the price of our stay there was not even any continental breakfast or any type of breakfast! The hotel staff were courteous which partially made up for the other deficiencies.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It had to happen at seom pint.. Our room wasn't ready when it was supposed to be around 3, We went to the room I walked out onto the balcony and ruined my shorts on the dirtty railing and the chairs were grey with grime. Cobwebs Inside, was fine. We went to the the bar. My wife smokes so we sat in the smoking section. You could hardly see the concrete […] for the ciggarette butts. The pool deck was a mess, the tables at the pool couldn't be used. The jacuzzi jets weren't working, had to ask twice. The lawns were overhaging the walkways. The grass under the volleyball net was at least 6 inches high it was around 1 in the afternoon and we decided to go lay by the pool. Sudenly the lawn was due to be mowed. What transpired was a shower of debris by the lawn mowing person. The guy went by us against the fence 11 times. Our towels were covered in grass clippings. We travel andhave always counted on good service and clean rooms but got the surpirise of a lifeetime. Weeds were growing out of the tile of the jacuzzi. The waterline of the jacuzzi was black with grime. The pool bottom hadn't been cleaned for weeks it had branches and dirt, There were some bright spots, a girl in the bar, young black girl..Awesome!!! And a room attendant was the greatest.. But the rest, was junk. The poor kid bartender, overwhelmed without help was walking around kicking piles of cigarette butts in the smoking area, that was surreal. Best wishes Read more

Genuine Hotels.com guest review

My son and I were very disappointed in the hotel. The first night my son was not there and my sister stayed with me and thought she fixed the heat. My son was there the second night and he thought he got it to work and he didn't so another cold night and morning. He asked to get it fixed which they did. I also had trouble shutting off the water after […] a shower so someone had to shut it off. Personally for me at 83 getting the bed apart to get into it was a job as I have an artificial shoulder so I left a note for the girl not to make the bed and she did as I asked. The last night we were there there was no coffee, no sugar nor creamer. Read more

Genuine Expedia guest review

Older hotel in need updating.Poor service in bar.

Genuine Hotels.com guest review

My overall impression of the hotel accomodations were satisfactory. As I entered the hotel lobby to check in, there was nobody available at the counter. I looked for a bell of some kind to ring for service. There was no bell. After a few minutes, a young lady came out of the back office to help me. She asked me my name and discovered I had already paid […] for my two nights stay via hotel. com. She asked me if I wanted to be on the first floor or the second floor. She accomodated me with a hotel room on the second floor close to the stairs, which was a nice location and easy access to my car. My hotel room window faced the street side, which I would have preferred the river view. Every morning, I went to the hotel lobby to see if there was fresh coffee made for the guests. There was a huge, glass container of ice water on the table with cream and sugar. No coffee decanter of any kind. I looked for a basket of fresh fruit (Apples, Oranges, or Bananas), but to my surprise none was available. The Red Lion Hotels I have stayed at in the past, always had fresh hot coffee and a choice of fruit for their guests in the Lobby. Of course, that was many years ago. The carpet in my hotel room appeared to look a little dirty and in need of carpet shampooing. I will say the bed was very comfortable, and the lighting in the bathroom was great. Read more

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Genuine Hotels.com guest review

The location right on the Columbia River was great. The condition of the hotel was better than I expected for an older property. The room had some cleanliness issues, but were resolved. Walking distance to river and several dining establishments. The bar had a good happy hour special list. The restaurant's breakfast buffet was basic but good and reasonably […] priced. Read more

Genuine Hotels.com guest review

Huge room! Very comfortable bed. Hotel is dated but clean and comfortable, convenient location.

Genuine Hotels.com guest review

Rooms were very large. Location was great. The pool was great. Did not care for the Buffet for $7.95, it wasn't worth it. I'll stay there again next time I'm in Richland.

Genuine Hotels.com guest review

The location was perfect for the Tumbleweed Musuc Festival - the park was right down the stairs. Lovely walk along the river in the morning and great view from the restaurant.

Genuine Expedia guest review

Still summertime and when I book a hotel with a pool on a river I would expect the bar hours to be a little longer. Bar didn't open until 4:30p and was closed @9p. Won't stay there again for that very reason.

Genuine Expedia guest review

i WAS SURPRIZED TO FIND MORE THAN ONE LIGHT BULB THAT DID NOT WORK,AND A TOY UNDER THE BED THAT i DID NOT LEAVE THERE....i EXPECTED MORE FROM A Red Lion hotel. the food and the staff were excellent as was the swimming pool during my 2 day stay...

Genuine Hotels.com guest review

First time in a Red Lion Hotel. It was really nice and exceeded my expectations. I would highly recommend and will chose to stay in Red Lion Hotels in the future. My only complaint would have been that the room was a little warm at night even with the AC cranked, but I would still go back again, so it must not have been that bad.

Genuine Hotels.com guest review

tHE STAFF AND EXTERIRO GROUND WERE DREADFUL. tHE NO SMOKING POLICY DOESNT REALLY APPLY i HAVE NEVER BEEN AROUND AS MANY SMOKERS Our stay coincided with a addicts anonymous gathering that left us very unhappy. tracsh cans around the pool area were overflowing the amount of smoke was awful and the staff simply disappeared.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great Location, Right on the Columbia river. Nice Beds, the hotel is older, and kept its orginal design from the 60's?

Genuine Expedia guest review

We received excellent service during our stay. Staff was helpful and welcoming. We enjoyed a beautiful view of the Columbia River.

Genuine Expedia guest review

The Room was Great we were there for baseball and the kids really had a good time!! The only bad thing was all the construction terrible!!!!

Genuine Hotels.com guest review

Great hotel. The front counter person was very welcoming. The room was great, the linens were fresh and clean.r

Genuine Hotels.com guest review

The shower curtain doesn't fit and will fill the bathroom floor with water. It happened to me and a woman was complaining about the same issue when I was checking out. Nice large TV in the room.

Genuine Expedia guest review

Nice location on the river and walking distance to downtown Richland. We didn't use the pool or grounds but they looked very nice. A highlight was our very helpful/friendly waitress at Ripples, their restaurant downstairs, during breakfast.

Genuine Expedia guest review

All staff were exceptional. Food was good and jprices reasonable.

Genuine Expedia guest review

Very nice hotel in great location, right on the water.

Genuine Expedia guest review

I received a balloon w/ a card and complimentary cookies upon arrival. The thank you card said it was national tourist day so I got a free beverage and free breakfast for 2. Sweet deal and totally unexpected. The bed was comfy and the room was roomy. The river is right out the door and the path is awesome! I've stayed here before and will stay every […] time I go to Richland, WA. Read more

Genuine Expedia guest review

Easy access from major highways & beautiful area make this a favorite over night stop for us. Although an aging facility the room amenities more than compensated. We will stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything worked, staff was courteous and helpful, amenities were not used, but next stay the Exercise room will be tested for arrived to late to use the space.

Genuine Expedia guest review

I didn't like the fact that there was no coffee in the room. There was tea, sugar, creamer, and a coffee pot but no coffee. I also wasn't impressed with the coolness of the room. I felt the room should have been a lot cooler. I had the fan on high and the cool all the way down and the room was still too warm.

Genuine Expedia guest review

nice large room and high ceilings make a huge difference.

Genuine Expedia guest review

Nice, quiet hotel with a great restaurant and river views.

Genuine Expedia guest review

I have stayed in several Hotels/Motels over the years, spanning my Career in the Navy and the Department of the Navy as a Civilian. Many were very good, but the Red Lion in Richland is top of the line as far as I am concerned.

Genuine Expedia guest review

Upgraded to a river view room, which ended up being more like a park/or limited partial river view, though there appeared to be superior view rooms available.

Genuine Expedia guest review

Staff was always a great help. We stayed in the area for the Motorcross races, the hotel was easy access to just about everything.

Genuine Expedia guest review

What a nice surprise! We really enjoyed our stay at this hotel; the food was very good and the staff was extremely accommodating.

Genuine Expedia guest review

Everything was fine here. I was in town for business and I was looking for a hotel that was reasonable with a river view and easy access to where I was headed in the morning. This filled the bill. Although the hotel is older, it has a feel of luxury from a time almost past.

Genuine Hotels.com guest review