"OK place to stay"
Location is great, but the hotel is showing its age. Really needs to have a remodel. Staff is friendly and breakfast is basic but OK.Genuine Hotels.com guest review
While a bit out of date, the room was clean and quiet. There are a good variety of restaurants nearby. The staff was very helpful. The televisions are very old with poor picture quality.Genuine Hotels.com guest review
"Not good for allergies"
Due to the fact that I have an allergy to pet hair and dust/mold, this hotel did not work for me. I had a miserable night. It is a older hotel that has not been thoroughly cleaned and maintained. It is also a "pet friendly" hotel. It did not work for me.Genuine Hotels.com guest review
"WiFi is almost unusable, staff indifferent"
Staff members play dumb to this problem and promise to call IT. I heard another guest in the lobby complaining as well.Genuine Hotels.com guest review
"Trying to give a positive review, but...."
Pros: Convenient location, easy to spot the hotel from I-5, very close to Mt. St. Helen, However, Cons: our room(King Suite) was a noisy room with the centralized fan is going on 24hrs and no switch to control it in bathroom unfortunately; Hotel TV guide stated HBO available, but no premium channels were available(wonder if I needed to "order" the premium […] channels?), Our housekeeper didn't care to leave an extra roll of TP, so it ran out an hour before we checked out. I may have put my expectation really high as other Red Lion Hotels are fairly nice. I will probably stay at a different hotel that are way cheaper then theirs next time, Read moreGenuine Hotels.com guest review
"great stay but time to start renovating and refurb"
Had a great stay at the motel. I stayed here approx. 14/15 years ago and enjoyed the stay then as well as now. A great location, room comfort and environment, but I would say it's time to start touching up the place,ie, Outside trim paint is in need of a new paint and fine tuning, The lounge should be upgraded as well, it looks dated and not as classy […] as I imagine a Red Lion facility should be, (class the place up. Up grade the TV's to flat screens and HD. The staff was wonderful: very helpful, cordial friendly and professional. Its the people who count the most. Victoria (our service person) was especially helpful in taking care of us and our room.All the other service personnel smiled and said hello as we walked down the hallways. The front desk personnel were likewise cordial and friendly. The rates are very reasonable. The pool area was very nice and comfortable. I will stay at the Red Lion again. My main criticism is to just start to upgrade the facility. Also, the outside key entry system didn't always work to get into the bldg. Other people had that same trouble. We enjoyed the stay in Longview and at the Red Lion. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Kelso/Longview Dear Guest, Thank you for the review. We are so lucky to have the staff we have. They always go out of their way to be helpful, and we appreciate you noticing. We also agree that the hotel could use some upgrades. Please come see us again soon, I think you will see some of that happening soon! Thanks again! Mary
"Not a 3 star, 2 at best"
Over ratedGenuine Hotels.com guest review
"Dated property, but nice rooms"
Surprisingly quiet for being close to I-5 freeway. Big clean rooms. Dated property otherwise.Genuine Hotels.com guest review
Nice staff. Good breakfast choices. For exercise, we enjoyed walking on the trail behind the hotel. Room was comfortable and having a refrigerator in the room was a bonus since we were traveling by car.Genuine Hotels.com guest review
The rooms were very moldy smelling.Genuine Hotels.com guest review
Bathroom too small!Genuine Hotels.com guest review
"An Oldie But A Goodie"
I did over all enjoy my stay at the Red Lion Kelso. This Red Lion has been in Kelso since I was a child. Growing up in this area of Washington, The Red Lion was considered one of the nicest places to stay, host your Senior Prom Etc. The front desk staff was very kind and helpful. The Barista at the coffee to go stand was Outstanding. The hotel was short […] staffed, so often I did have to wait to have someone help me because the staff were performing multiple duties for other guests Example-- the Barista was also the waitress for the breakfast dinning room. But once they were free to help me they were excellent. This is why I gave service a 3 rating. The hotel needs further updating to make it the Shinning Star it once was. JD Read moreGenuine Hotels.com guest review
Bad plumbing!Genuine Hotels.com guest review
Response by Red Lion Hotel Kelso/Longview Dear Guest, Thank you for the review. I'm so sorry you had plumbing issues!! Please don't hesitate to report any issues so we can fix them right away. We appreciate you choosing Red Lion, and hope to see you again. Regards, Mary
"just passing through"
Very nice and great location. Our only negative is housekeeping seemed to be a bit lacking. We only had 4 small pillows for the 2 queen beds, and no bathmat. Not a big deal but worth a mention. The front desk was helpful and the food in the restaurant was excellent.Genuine Hotels.com guest review
"Great place to stay!"
I really enjoyed my stay here. The staff went above and beyond to make sure everything was good.Genuine Hotels.com guest review
Very friendly staff and good location. Would stay again.Genuine Expedia guest review
Close to mall and nice restaurants, close to portlandGenuine Expedia guest review
"Bring your Fan!"
Rooms are old school, but nice and clean. However, the air conditioning is a joke! Room was very uncomfortable to sleep in if you are a cool sleeper like me! Most likely will not stay there again.Genuine Hotels.com guest review
"Hotel close to restaurants"
Very disappointed! When I called Expedia to make this reservation it was confirmed to me that we would have access to the swimming pool. Upon arrival we are told the pool was closed until next week. The main reason we chose this hotel was for the outside pool. It was a disappointment for our boys! JeriGenuine Expedia guest review
Response by Red Lion Hotel Kelso/Longview Dear Guest, I am so sorry the information you received was incorrect. The pool is open now, and will be all summer!! Thank you for choosing Red Lion Hotel Kelso, and we look forward to seeing you again soon. Regards,
Had a great stay. Staff was very friendly and nice!Genuine Expedia guest review
Stayed here one night. Was very clean and close to restaurants. The service was good and people were very friendly. Would defiantly stay again.Genuine Hotels.com guest review
Great room, great price! I loved the black out curtains.Genuine Hotels.com guest review
"Convenient, clean, but......"
It was pretty good in all aspects, perhaps earning a 4, but the last check in was on Sunday and the restaurant was closed. Not good. Some sort of forewarning (website?) would have been nice.Genuine Expedia guest review
"Great place to stay"
This was a quaint place to stay. The best were super comfortable and relaxing after a long day. The walls seemed more thin than usual and I could hear the people next door more than I had hoped but it is an older hotel. The staff was extra friendly and very helpful. Saturday morning breakfast doesn't start until 7am when we were told 6am which created […] an issue as we had to leave early in the morning. The staff member in charge that morning though was extra accommodating to us and two other guests. He brought us sweet bread and coffee and apologized for the confusion. His willingness to still serve us even though we were too early was commendable. Read moreGenuine Expedia guest review
"Great Business Hotel"
Arrived late - the desk clerk was polite, helpful and mercifully low key.Genuine Expedia guest review
"Nice hotel right off the freeway close to client"
My room was comfortable, warm, quiet. The staff was very nice and professional.Genuine Expedia guest review
The staff was wonderful, the work out room was great and my room was very comfortable. I would highly recommend the Red Lion in Kelso for your stay.Genuine Expedia guest review
"Quality of Service"
GoodGenuine Hotels.com guest review
"Our best stay in Kelso"
We have stayed in Kelso often, but had not tried Red Lion. We were happy to find helpful and accomodating staff. We were very pleased with the room. We have been given sub standard rooms elsehere and charged more because we have requested a pet room. Not true here. We also found the air quality to be good. No heavy cigarette odors. Thank you, Red L […] ion! Read moreGenuine Hotels.com guest review
"Best Hotel in Kelso/Longview"
This hotel is above, say a Red Roof Inn, but not as good as a Fairfield or Courtyard. It's fairly clean, but dated decor. If you must stay in the Longview area, this is a good choice.Genuine Hotels.com guest review
Great one-night stay. Front desk staff was very friendly. Room was clean. Parking lot was well lit. Only negative comment was bathroom shower...getting a little old. Just needs some new grout.Genuine Hotels.com guest review
Hotel need to be updated and is full of construction workers that don't care if your sleeping while they bang their doors and talk in the hall way at 4:30 in the morning.Genuine Hotels.com guest review
Excellent staff! Very easy to work with! I am here on a long term project and they have been very helpful and courteous!Genuine Expedia guest review
"Perfect Room for my mom and I"
The room was Big...the 2 queen beds and linens felt heavenly ! It was great to have two sinks for 2 Foo Foo Girls to get ready. We got in late and very much enjoyed our dinner in the lounge .Genuine Expedia guest review
In general very good. Minor details like they forgot to put extra toilet paper in the room but they remedied it when asked....Genuine Expedia guest review
Older hotel remodeled nicely. Great breakfast.Genuine Hotels.com guest review
Check in and out was easy and quick. Room was clean and comfortable. Had a small refrigerator and microwave (bonus).Genuine Expedia guest review
"Crashed for one night"
This was plenty comfortable for a one night crash on a trip. My only gripe is that we couldn't get the bright light from the parking lot completely blocked out with the shades. There was a pretty big gap along the side that let the light in. Didn't bother me, but my 12 yr old daughter had to sleep on the floor to fall asleep.Genuine Expedia guest review
When I arrived I was told that the queen needs I booked weren't available, and that even though I paid extra to get queen needs when booking, they couldn't guarantee the room would be available. They did not want to provide an upgrade or any compensation. I contacted Hotels.com customer service and they upgraded me to a suite with a king bed. Why couldn't […] the desk staff do that? Also the rooms are getting dated, with old tv's. They do have nice pillowtop beds though which is the primary reason I stay there. Read moreGenuine Hotels.com guest review
"Convenient off freeway location"
The room was a little dated but was cleanGenuine Hotels.com guest review
Spacious room, comfortable beds, nice heated pool and hot tub. Breakfast wasn't included in room but buffet is well priced and kids eat free.Genuine Expedia guest review
For the price it was fine. Clean hotel and friendly staffGenuine Hotels.com guest review
"Decent hotel for price"
Rooms are a bit outdated but bed was comfortable. Breakfast was good but is only complimentary with certain rooms, luckily ours was included otherwise its 7.99 per person. We're taking potatoes O'Brien, scrambled eggs, bacon, sausage, and pastries. Bar had no music and had poor service with no direct entrance from the pool, which was frustrating. Plus […] no bar servers came out to pool to take drink orders. Overall decent hotel for the price of 90 per night. Read moreGenuine Expedia guest review
"Friendly, clean, pet friendly and comfortable."
The staff really made my stay the best it could be. The hotel could use a few updates but everything was clean and comfortable. If I am in town again I will be back to this hotel. My cat loved it as well.Genuine Expedia guest review
Found the mattress to be too soft (personal preference). Breakfast was tasty.Genuine Hotels.com guest review
It is a perfectly fine hotel, but not worth the price we paid.Genuine Hotels.com guest review
"Easy highway access, good value"
Nice rooms, easy access from I-5 and great price.Genuine Hotels.com guest review
"Overnight stay for 24 hour running race"
Room was fine. Shower great. Room was clean. Upon entry room was cold. Could not get heater working until contacting staff. No one came t room so assume they had to turn something on. Maintenance of heating system appeared bad. Lent was all around the blower. Certainly appeared by sight and smell that the air filter had not been changed in a long time. […] Room ratre was great for a Red Lion Inn but part of that was clearly due to being a older Inn and the maintenance already mentioned Read moreGenuine Hotels.com guest review
"Reasonable value, comfortable sleep."
Hotel and staff were reasonable. Bed was comfortable. Room had a small refrigerator and microwave that proved very handy. We didn't eat at the restaurant so can't comment on food quality. Hotel surroundings are a little dated, but still reasonably well kept and comfortable.Genuine Expedia guest review
Ok hotel with big rooms for a good price. Close to Longview and Kelso. Has a restaurant open most days and a bar, pool table etc. Close to a few restaurants and a few shops, gas station and moreGenuine Expedia guest review
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