"Location and comfort!"
The staff is amazing! Location is great! The rooms are a bit small, but very functional and nice! A/C worked great, room service was great! Would stay again. I would recommend to the hotel that they get "blackout" blinds.Genuine Hotels.com guest review
Fun place with a terrific location! Right around the corner from Union Square shopping, at the gate of Chinatown and within walking distance of North Beach.Overall a neat place for a weekend getaway, run by a fun and helpful staff.Genuine Hotels.com guest review
The AC was broken and the room was stuffy/hot! Called but the maintenance man was not there so we asked for a fan but they didn't not have any available. There best suggestion was to open the window which we did, but it wasn't until late at night when that helped to cool the room. So getting ready during the evening was pretty bad.Genuine Hotels.com guest review
The Hotel was adorable and staff was great! Loved the wine reception! The sangria was perfect. My only issue was the AC window unit in the room was broken. It was a hot night so we set it to the highest cold we could and it was still hot even at midnight. Called front desk for options and they brought a fan. The fan worked amazing and was able to sleep. […] Just expect working AC in a room that is priced over $200! Read moreGenuine Hotels.com guest review
"Steps to China Town"
Great location, close to Cable Cars, Union Square, great shopping and you walk out the door to the entrance to China Town. The staff was very helpfull and informative. Another great deal is their free bikes. They have two 5 spead bikes in great condition and we took advantage of that, it's a great way to experience the water front. They have great bike […] paths down that way. The rooms were on the small side but they were clean and the bed was very comfortable, the most important thing for me! Read moreGenuine Hotels.com guest review
Great and helpful staffGenuine Hotels.com guest review
Wonderful, Lovely, Enjoyable, Relaxed and Comfortable!Genuine Expedia guest review
"Great location, fabulous staff!"
Really enjoyed our stay at the Triton. Great location -- we could walk to almost everything and public transportation is close by as well. The staff was beyond fabulous -- always had great restaurant suggestions for us and could point us in the right direction for sight seeing adventures. Loved the decor and atmosphere at the hotel -- it was fun and […] upbeat. Coffee/tea in the morning, cookies in the afternoon and wine in the evening -- always that extra littel something that made the stay special. Staff was great with our kids too. Read moreGenuine Expedia guest review
"Great location around Union Square in SF."
Walking distance to restaurants, BART, SF Playhouse, Chinatown, cable cars, etc. was perfect.Genuine Expedia guest review
"Cute hotel, right outside Chinatown"
I stayed one night at the hotel and I wish I could have stayed weeks. It's cute, friendly staff, rooms have what you need and the location was perfect. Right outside Chinatown, a few minute walk from union square and 15 minutes by foot from pier 39. There is a wine happy hour from 5-6 daily which was a great way to meet other couples and guests. It's […] unlimited and the staff serving it is so friendly. I would stay here over and over. Read moreGenuine Expedia guest review
"Good but not great."
I've stayed at many Kimpton hotels, and this one is just a bit less than what you would expect from that hotel group. There is nothing wrong with the hotel. Just little things--there was no safe in my room, the cleaning service didn't leave me fresh glasses, there was no book with details about the hotel, etc. The staff were all gracious and helpful […] and the location is great. But if you want the full Kimpton experience in San Francisco I recommend Palomar or Monaco or Harbor Court before Triton. Read moreGenuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hi js ~ Thanks for sharing your experience with us. I'm sorry to hear that it wasn't all that you had hoped for. I hope this won't be your last experience with us and that you come back. Let me know if I can help in any way, we'd love to have you back. Till then, Antonio Flores General Manager
"SF marathon weekend"
The hotel is definitely above average for SF - but the room was small (aren't they all in SF) and the air conditioner did not do much for us on an unusually warm July weekend. The room was elegant and clean. The lobby and its festivities - wine tasting, cold water, fire place and seating were very nice. The hotel itself was clean, valet was a bit slow, […] but the staff was very nice and always helpful. (Gave us good directions and places to go for food.) Overall 8 1/2 out of 10. Read moreGenuine Hotels.com guest review
"Great boutique hotel in perfect location!"
A few friends and I stayed here for a weekend and loved it. The front desk service was wonderful. It's a funky boutique hotel with a free 5 pm happy hour everyday for guests. Great location - far enough away from Union Square to avoid throngs of tourists but also close enough to restaurants and bars that you don' t have to walk far to be entertained. […] I'll be staying here again! Read moreGenuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hey A traveler ~ Thanks for the awesome review! We're glad you enjoyed your stay. Don't stay away too long! Till then, Antonio Flores General Manager
"Close to china town and union square"
Staff was very knowledgeable about places to eat and go. Hotel was kid friendly.Genuine Expedia guest review
Response by Hotel Triton, a Kimpton Hotel Hey Traveler ~ Knowledge is POWER! Come back and see us soon, Antonio Flores General Manager
"visit to San Francisco"
the hotel and it staff was excellent. the staff were great. Friendly, helpful and caring. the hotel is located in a great spot in SF. China town and North Beach a short walk. All kinds of restaurants convenient to the hotel. I would stay there again without question. It was a great pick. July 2014Genuine Expedia guest review
"Stylish and Fun Hotel in San Francisco"
The Kimpton Group's stylish and fun Triton Hotel sits right across from San Francisco's scenic Chinatown Gate and just a few blocks of premier shopping from Union Square. With the excellent restaurant, Cafe de la Presse, adjacent to the hotel, the Triton provides a perfect location for exploration of San Francisco and via BART with the greater Bay Area. […] Our recent stay stay at the Triton was wonderful. Our room's view of downtown San Francisco, with its vibrant hustle and bustle, and courteous service from the Triton hotel staff, helped us feel welcome and ready for what each new day would bring . A magical stay. Read moreGenuine Hotels.com guest review
Great hotel, cute decor, awesome customer service. The guys at the front desk were the best! Only drawback- small room and AC units that didn't work very well.Genuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hi Hailey ~ Thanks for the five stars! I'm bummed to hear about the AC. I hope it won't keep you from thinking of us again the next time you’re in San Francisco! Till then, Antonio Flores General Manager
"Enjoyed my stay"
Loved the location and proximity to all sorts of places. The room was kind of stuffy however and would've been nice if we could open the windows. Overall, it was a good timeGenuine Hotels.com guest review
Excellent staff! Great hotel in great location. Only issue is bathroom shower-so small you can barely turn around.Genuine Hotels.com guest review
Good location and helpful staff. Comfortable room with small bathroom.Genuine Expedia guest review
"Center of the city! Perfection"
Perfect hotel and perfect location...we will be staying there again and again!Staff was super friendly and eager to help answer any questions.5 stars all the way!Genuine Hotels.com guest review
"Too hot & no air"
Room quite hot on arrival and the a/c was ineffective - filter had not been cleaned for quite some time. But even after cleaning the filter, the unit didn't cool the room. Bathroom fan did not work. Room was clean - so more of a maintenance issue than a housekeeping problem No in-room coffee.Genuine Expedia guest review
The behind the desk staff was WONDERFUL! They were so helpful and told my husband and I all the non-touristy places to go on our honeymoon! Joe was especially fantastic, he even had great recommendations for our drive through wine country, and thank goodness we listened to him because we had THE best pizza EVER in Calistoga and a wonderful, wonderful […] wine tasting in Napa and a winery with a breath-taking view! We will be back to Hotel Triton next time we go to San Fran! Read moreGenuine Hotels.com guest review
"A bit shabby"
I expected a high quality Kimpton hotel but found Triton shabby. Don't get me wrong, the style was whimsical, the staff outstanding and everything was clean and well maintained. It's the bones that were bad. Rooms were tiny. Barely room for a single chair in a room with king-sized bed. Bathroom required sitting at a slight angle to fit comfortably. […] And the fixtures were old and old-fashioned.location was perfect. Read moreGenuine Hotels.com guest review
The staff were very accommodating. The room was clean and absolutely adorable and eclectic. Loved the decor. It was very comfortable.Genuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hello Corky ~ Thanks for the awesome review. We love your good taste! Come back soon, Antonio Flores General Manager
We much prefer the location of this Kimpton property to the Union Square locations with its easy access to Chinatown and North Beach. The staff is friendly and helpful. It is less expensive than other Kimpton properties in SF. The rooms aren't the greatest though they are clean and relatively comfortable.Genuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hi KJ ~ Thanks for sharing your experience with us. We are in the heart of the city for sure! We hope to see you back soon. Till then, Antonio Flores General Manager
"Typical SF hype"
Hotel was ok. Trying to get the valet was a nightmare. they allow taxi's to park in front so it makes it TOUGH to park and unload. Room was clean and staff was friendly. Just seems a bit over.priced for the overall quality.Genuine Expedia guest review
We have stayed here before. Love friendliness of staff and can't beat location.Genuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hi A traveler ~ Thanks for the awesome review! Come back soon!
Small room, but very clean and adorable...my daughter (and me too) loved the chalk door. Kept her busy throughout our stay. It was perfect! Location was great...around the corner from Chinatown and Union Square. Staff was very friendly! I'll plan on staying here again!Genuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hi A traveler ~ Thanks for the awesome review! This is the one time it's okay to write all over the wall! Come back soon, Antonio Flores General Manager
"Location and style."
Kimpton kills it, loved the location and the colorful decor. The bed was comfy and the size of the room was great for San Francisco. The people watching from the window and the restaurants below were great. If you want too many options of things to do and places to eat, you will be happy.Genuine Expedia guest review
I would highly recommend Hotel Triton. The room was nice and clean, if a little small. The location is convenient. The stand-out part of the experience was the customer service. Everyone at the Hotel Triton was wonderful and went out of their way to make sure I had everything I needed. A great hotel with outstanding service!Genuine Hotels.com guest review
Perfect area of town to be a tourist. Easy access to most of the city. Great room, super friendly and helpful staff. Had a great stay!Genuine Hotels.com guest review
The bathtub drain wouldn't -- significant drain jam. The air conditioner didn't work well. The 2nd day the staff said they couldn't fix the AC and moved us to an "upgrade", which was a room with a larger bed, but significantly smaller room size, much smaller bathroom, little closet space, and no full length mirror. The upgrade was disappointing. The […] hotel was old with new paint. It didn't feel like a Kimpton at all. I won't go back. Read moreGenuine Hotels.com guest review
Funky boutique hotel-small room, no bathtub, just shower... But fabulous staff and great location to tool around the city!Genuine Hotels.com guest review
"Perfect spot location wise"
Staff was friendly and helpful. Second night was horrible. Facade of opposite building was cleaned from midnight till 5 or 6 a.m. Front desk's excuse was that they had not been informed!!!!!! Had breakfast one morning at Bistro Restaurant connected to Triton. Expensive and nothing outstanding. Hop-on Hop-off stop in front of the Hotel. Many attractions […] within short walking or easy walking distance. Read moreGenuine Hotels.com guest review
"Great Hotel in a Great Location with Great Staff"
I stayed at Hotel Triton for only a day before moving to a larger hotel for a company conference. The hotel was fantastic! I had never been to SF and the staff was so helpful in telling me about all the sites to see and local eats to eat. They had a hosted wine reception from 5-6pm which was a great little touch. Also, they had a complementary bike […] on site for hotel guests, which I took complete advantage of. Having only a day and a half to site-see, I was able to take the bike for an early morning ride down to the Golden Gate Bridge. The room itself was kind of small and has a faint musty smell in the hallways-- but nothing to deter me. Besides being small, the room was so unique and definitely memorable (as was the entire hotel). The location was fantastic! Nestled right between Chinatown and Union Square, I had so many options nearby. I also walked 20-30 minutes down the the wharf and along the water (being a young woman by myself, I never felt unsafe) to see all the "tourist-y" spots. Also, I took the BART from SF Intern'l Airport to the Montgomery Street Station and the walk to the hotel was only a couple blocks, i definitely suggest doing this instead of taking an expensive cab. Loved the experience at Hotel Triton and would definitely go back! Read moreGenuine Expedia guest review
Rooms are extremely small and the bed is very uncomfortable. A great location but definitely not worth the price.Genuine Expedia guest review
I was there for business for a week brought my wife and dog also. Fantastic staffGenuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hi hampton ~ thanks for the awesome review. So glad to hear your four legged family member joined us as well. I have a Rat Terrier myself. Come back and visit us again soon. Till then, Antonio Flores General Manager
Great location, easily reached from the BART station at Montgomery, very small but perfectly comfortable room. Very helpful staff. I'd definitely stay there again.Genuine Hotels.com guest review
I love the decor and the layout. It's small but very nice.Genuine Hotels.com guest review
Is in a great location but needs some interior updating. Otherwise this hotel was clean, safe, and staff was friendly.Genuine Expedia guest review
Response by Hotel Triton, a Kimpton Hotel Hi Jonathan ~ thanks’ for sharing your experience with us. We hope you will come back and visit us again. Who knows, you might not even recognize us! Till then, Antonio Flores General Manager
"quirky hotel in union square"
I stayed at this hotel for the first time in a few years. I checked in around 9pm so I got a 2nd floor room. Generally prefer rooms on higher floors, but the late check in was most likely the issue. The rooms are clean and nicely decorated and the decor looks like it had been changed since the my last stay. Heating/cooling is done through a combined […] window unit, which seems outdated but worked fine. Noise from the street wasn't too bad. Beds are firm. Didn't see a blow dryer in the room though I'm sure you could request one complimentary if needed. Very friendly front of house folks. Free coffee in the morning! Read moreGenuine Hotels.com guest review
Staff was wonderful. Rooms are too small and bathroom was the size of a closet. Location was okayGenuine Expedia guest review
Response by Hotel Triton, a Kimpton Hotel Hi Traveler ~ Thanks for sharing your post. We prefer the word "cozy" over small although we understand where you coming from. We are in a historical building and neighborhood that we feel adds to the charm that is San Francisco. They definitely did not the sq. ft. we enjoy today that is for sure. I hope you won't let this keep you from thinking of us again in the future. Till then,
"funky hotel, awesome customer service!"
The hotel staff couldn't have been nicer and upon my late arrival, offered me a glass of wine and a few Google rubber duckies for my kids that are floating in the fountain outside of the hotel - very sweet gesture! The room was small but totally comfortable and very quirky. I loved the coffee and tea bar in the morning - complete with a delish local […] brew and soy milk and mighty teas. The location was great - right in the middle of tons of shopping and close to bars and restaurants. would definitely stay here again! Read moreGenuine Hotels.com guest review
"Mother/Daughter Trip to San Francisco"
My daughter and I had an wonderful experience at the Hotel Triton. The staff was friendly and accommodating. We enjoyed the wine hour each afternoon along with coffee and tea in the morning. The staff helped us schedule excursions and plan our sight seeing adventures. The location of this hotel is perfect for a stay in San Francisco. It is right next […] to the Chinatown Gate. You could walk to Chinatown, North Beach, Union Square, shopping, Fisherman's Wharf, etc. I would definitely stay at the hotel again. We loved the quirky decor! Because I was a Kimpton In Touch member, we got free Internet and $10.00 to raid the Mini Bar. Read moreGenuine Expedia guest review
Great hotel for the money. Clean, but small rooms. Great staff. Fun hotel overallGenuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel HI JOyce ~ Thanks for sharing your experience with us. The room s are a bit "cozy" but we think it adds to the charm of the early 1900's. We hope you will think of us again the next time your in SF. Till then, Antonio Flores General Manager
"Good place to stay"
Had a nice two night stay here in Feb 2014. Location is right by Chinatown and a short walk from the Financial District. Good restaurants within walking distance (Le Central for an old-school French bistro, House of Nanking and R&G for great Chinese food) and a Starbucks right across the street. What stands out most was the friendliness of the staff; […] very willing to help and offer suggestions, and also greeted me with a glass of merlot upon arrival (which was right after the nightly wine tasting). The room itself wasn't Four Seasons-style luxury, but was clean, stylish, and sizeable enough. Would stay here again for sure. Read moreGenuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel I couldn't have said it best myself! Thank you for the awesome review. We hope you come back and visit us again soon.
cool, funky, hipster-ish boutique hotel on the bleeding edge of chinatown. Ridiculousy good location. My 2nd time and I'm sure I'll stay there again.Genuine Hotels.com guest review
"a bit kooky but GREAT hotel"
We really enjoyed this hotel. It's a bit kooky, but there was NOTHING wrong with this hotel. We, literally, tried to find something to complain about (as a joke), and there was nothing. I would recommend this hotel to anyone looking to stay in a great place in a clean hotel.Genuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hey Gennady B ~ I've got NOTHING but love for you ! Thanks for the awesome review! Come back and see us soon.
"Would definitely stay again"
the entire staff was lovely. I was only there for maybe 10 hours (quick stop for business) but was very pleased and would love to spend a few more days next time to explore the neighborhood. Seems like there are some great shopping opportunities and cool bars. One note: there is no coffee in the morning in the lobby, but there is a Starbucks about a […] 2 minute walk down one of the cross streets. Read moreGenuine Hotels.com guest review
Response by Hotel Triton, a Kimpton Hotel Hello A traveler ~ Thanks for the awesome review. For it only being 10 hours, it sounds like we rock it out. I'm sorry you missed the morning coffee, we do serve it in the lobby form 6:am to 9:am . Hopefully next time your stay will be longer and we can make sure you get to enjoy all of the fun perks of the hotel. Till then, Antonio
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