The hotel staff is friendly - the hotel is clean and the beds are very comfortable.Genuine Expedia guest review
"just right for us"
The hotel staff were very accommodating and helpful. The first room they gave us was musty so they moved us to a nicer room. The location was perfect. We were visiting parents just around the corner. The European restaurant nearby has a great breakfast if you want more than the buffet at the hotel. This place was more expensive than some of the neighboring […] hotels but I think it was worth the extra. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time out to let us know about your experience. I'm happy to hear our staff was able to address your initial issue swiftly and conveniently for you. Come back and see us soon!
Great place, all around. If you are staying in No. Spokane, this is a fine choice.Genuine Hotels.com guest review
Response by Quality Inn Oakwood We are thrilled you enjoyed your stay and look forward to seeing you during your next trip to Spokane!
"Get what you pay for."
about average for $99 is what I expected but was unlucky to have very noisy neighbors!Genuine Expedia guest review
Was a great room for the price, 24 hour pool and a great breakfast in the morning. Would stay here again for sure :)Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to let us know what you thought of your stay! We hope to see you again soon!
"perfect for business location"
Room and Hotel were clean. The room was extreamly warm and it was dificult to control the heat at first and we had to set the airconditioner. Other than that I will return next time I'm in Spokane.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to give us some feedback of your experience. Our maintenance team has been made aware of your experience with the heat and will address the issue. We are thrilled your overall experience was a positive one though.
"convenient location to hockey arena"
We were in town for a hockey tournament and the location of the hotel was very convenient to the Eagles Arena. The hotel was very accommodating to our team's needs. They set up a second location for the breakfast to decrease the chaos that could have happened. Front desk was extremely helpful. Beds were comfortable. Only problem was the room was very […] warm and we couldnt get it cooled down without opening the window. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood We are very pleased you took time to fill out this survey to let us know about your experience. I am very happy to hear your overall experience went well for you during your hockey tournament trip. Our maintenance team has been advised about your heat issue and will check out the problem. We look forward to your next visit, whether it be hockey or leisure.
"Great motel if you are traveling with a pet."
This motel is very pet friendly, even if you are traveling with a large dog. The staff were all friendly and took the time to meet my dog. That made her much more comfortable walking in and out of the motel for our various potty breaks. There was ample space to potty the dog. An especially nice touch was the pooch treat bag that I was given at check-in, […] it had enough biscuits to give my dog a couple of welcome-to-the-room biscuits and a few our next night, as well as "poop" bag, in case I had forgotten to bring some. Our room was well suited for a big dog, with the tile area to leave the water bowl. Our first floor room made it easy to go in and out. The motel is close to several large, well lighted parking lots so we were able to safely go for a walk at night. Read moreGenuine Expedia guest review
Response by Quality Inn Oakwood We are so thrilled to hear of your positive pooch experience with our hotel. I know many of our staff members' hearts melt when they get to see a dog. Please come back and see us again soon!
Overall, very happy with this stay. The location suited our purposes but was not exactly centrally located, it's kind of the last stop on the way out of town (North). But lots of restaurants, Walgreen's and Costco (gas too) within walking distance. The pool was great for the kids and they spent a lot of time there. Possibly too much chlorine in the […] spa, we all got a cough when the jets were turned on. Staff was awesome, breakfast was very good with lots of choices (bacon or sausage, scrambled & boiled eggs, fruit, cereal, bagels and toast) and they opened a second breakfast bar when the hotel was full. Comfortable beds, pillows a little fluffy for me but we picky sleepers travel with our own pillows. The room was very warm so we turned the fan on for the entire stay (two nights) then all was fine. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you very much for letting us know what you though of your stay with us. It's great to hear you were able to take advantage of so many of our amenities. We are currently in the process of ordering all new pillows for our rooms throughout the hotel. Please come back and see us next time you make your way to Spokane!
It was overall a great stay. And it was a clean hotel.Genuine Expedia guest review
Response by Quality Inn Oakwood Thank you for providing us with feedback of your experience and we are thrilled to hear you had a positive one!
"Great value for the money."
Grandpa, Grandma and 2 grandsons stayed overnight, swam, had free cookies, complimentary full breakfast, the room had every convenience: fridge, microwave, coffee, tea, ironing board, iron, hair dryer all for less than $100! We will stay again.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Grandpa, Grandma, and Kids, We are so happy you had such a positive experience with your stay. It sounds as if you were able to take full advantage of our amenities and that they were helpful for you and your family. We're excited to see you during your next trip to Spokane!
I was here for two nights dropping my son off at Whitworth college. Unfortunately, I must have picked up a nasty virus on the airplane and within hours of arriving at the hotel became very sick. My son did a significant amount of checking into the college, shopping and serving me on his own. However, at some point he could not be at the hotel every […] minute. The next day I had several requests of the staff as. I was truly suffering. I needed someone to come in and clean the bathroom, but allow me to stay in bed. Late at night I needed a hard boiled egg. I was too sick to get out of bed to get anything to eat. The staff was excellent and very friendly and helpful. Not once did I detect any sort of attitude in their voices when I was making all of these requests. They cheerfully served me as tried to make myself feel better. Upon checkout I was feeling better but needed an extra couple of hours to sleep before getting on my plane - one more request for a late checkout. The lady at the front desk said "No problem, what time would you like to check out?" I was very, very impressed and pleased. We will return to this hotel again and again. The only improvement that I would make is to possibly add some fresh fruit and other variety to breakfast. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for giving us some feedback of your experience with us. I am so sorry to hear you were personally feeling under the weather, but I am absolutely delighted to hear that with the combination of your son and our staff you were able to receive the most positive experience possible for your situation. We hope to see you during all of your visits to Whitworth University.
The front desk staff were very personable and helpful.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to share with us about your positive experience with our staff! Our staff really prides itself with our excellent service.
Stay here every time we go through. We are always well rated when we leave. Staff are helpful and friendly.Genuine Expedia guest review
Response by Quality Inn Oakwood Thank you for letting us know what you thought of your experience. Our goal is to provide every guest with a well rested night of sleep, so it's wonderful to hear we are able to consistently provide you that with each time through. We look forward to your next trip!
The location is most convenient for us. "Pet Friendly" is important. Our stay was very comfortable, very likeable. We'll be back!Genuine Hotels.com guest review
"Nice and clean but"
Bring your own pillows as these were aweful!Genuine Expedia guest review
"Decent hotel but would expect more for price paid"
We booked a standard king bed and stayed at the hotel for one night. The hotel was clean and well kept and the staff was friendly. The two cons I would say is that heater in the room was very noisy(being a lite sleeper , I found it disturbing and couldn't sleep well ) and they didn't provide standard pillow for the room but small decorative pillow. […] The breakfast was okay. I didn't use the pool but there was a pool near the lobby area and I saw quite a few people use it. Read moreGenuine Expedia guest review
It was great but we had a room under a bunch of kids and they didn't have any were eles to put us because of a football team in town...go football.Genuine Hotels.com guest review
"Best choice in north end of Spokane"
This is the second hotel we have stayed at while visiting family in the north end of Spokane. Facilities were much better than Ramada. Continental breakfast was great. We'll stay here again.Genuine Expedia guest review
Every time we're in Spokane we stay at this Hotel. We love it. It's our favorite Hotel.Genuine Expedia guest review
"Pleasant stay; excellent pool; top-notch staff"
Everything was very nice. Lobby is gorgeous with an inviting fireplace. Pool and hot tub area very clean, with equipment to enable a handicap patron to enjoy both pool and hot tub. Exercise room small but adequate. Breakfast was good, plenty of food available, both hot and cold foods, plus fresh fruit. Staff very attentive, knowledgeable about the surrounding […] community. Beds very comfortable. Hotel was surprisingly quiet day and night. We were so happy, we booked and stayed an additional night! Read moreGenuine Hotels.com guest review
"Very Clean and Comfortable Hotel"
We have stayed at this site many times, and are happy with the new renos they are doing. Each time we go, there is something else updated in the rooms. We were extremely happy to discover that there is a lady that comes in and will do a massage in the lobby, or will come up to your hotel room and give a massage there as well and very reasonably pri […] ced. Read moreGenuine Hotels.com guest review
Hotel was very good all the way around. Easy to get to. Staff was very friendly. Room was better than expected. Very clean and relatively smell free. Breakfast was actually very good too! Will go back.Genuine Hotels.com guest review
"Everything was perfect"
We were very comfortable here, loved everything. We asked for a quiet room and we got that, was great. Fluffy, soft pillows. Wonderful free breakfast every morning. Staff was friendly and accommodating. Location was perfect for us and close to shopping and restaurants. Will stay here again and will book a Quality Inn when traveling to a different c […] ity. Read moreGenuine Hotels.com guest review
"many Division St shopping opportunities close by"
Overall very good service and quiet surroundings--several close shopping opportunities nearby--enjoyed the complimentary Full breakfast provided during the length of our stay--our room was clean/the beds were comfortably and quiet on our end of the facility--only complaint was that when we went for our late night swim there was a family with many children […] swimming and the parents left under-aged children unsupervised while they left to go get their meal--these children ran unchecked through the pool area and soon were out of control--eventually the parents returned and the children left with them returning the pool area to a calm/peaceful atmosphere-staff was pleasant and helpful during our stay--Good stay had by all-- Read moreGenuine Hotels.com guest review
"The only negative may be the location"
Very serviceable, very decent place to stay. Nice big screen in the room, comforatable bed, carb laden but adequate breakfast. Being up in N Spokane makes it a little inconvenient to downtown and points east. But if you have business that way it is perfect and a good value for the price.Genuine Expedia guest review
"Very nice hotel"
This is our first time at this hotel. It is very clean with a comfortable bed, friendly and helpful staff from desk, housekeeping and breakfast area. We do not sleep well with AC and prefer to open window at night when possible. Our room was at the front and traffic noise was too loud, so I requested to be moved to the back if a room was available, […] and the desk personnel accommodated us right away. We always stay where there is a free breakfast provided as it saves us a little money, and this one was pretty good. Our seven day stay was very good and the value was appreciated. Read moreGenuine Hotels.com guest review
"Convenient, affordable motel"
Nice, moderately priced motel on the north side of Spokane. Continental breakfast included, plus complimentary water, Gatorade, and snacks. Property has a nice indoor pool, although we did not use it. We will stay here again when visiting family on Spokane's north side.Genuine Expedia guest review
The room was not clean upon arrival, and it smelled of stale cigarette smoke. The front desk agents were very helpful in this situation, and they communicated the issues on to the manager for a satisfactory resolution.Genuine Hotels.com guest review
Very happy with this hotel. Good price, great location, and very quiet rooms. Kids loved the pool and the breakfast and I loved the drug store right next door and the good buffet down the street. If we're in the area again will stay here.Genuine Hotels.com guest review
"We were all very satisfied"
Wonderful place in every regard. We were 2 adults and 2 young children. We really appreciated all the complementary food - full breakfast, bottled water, energy bars, and of course fresh cookies in the evening (my klds decided they liked the place when the cookies came out). You had the most comfortable beds of all the places I ever stayed. No, I'm […] not just saying this. Housekeeping staff were awseome! Read moreGenuine Hotels.com guest review
"very comfortable facility"
Great.Genuine Hotels.com guest review
"If you like a hard mattress and noise stay here!"
This hotel appears as though it is a nice hotel. I stayed two nights and got no sleep because the mattresses were very hard and the hallway was either full of noisy kids or drunk people late at night. I asked the desk person about the beds and she told me that they were all the same mattresses and there was nothing she could do. They have a free breakfast […] that is served iin a tiny room that was so crowded I could not even get inside to get a cup of coffee. This hotel is not for the business travler. Read moreGenuine Expedia guest review
"You get what you pay for"
good place to stay for a good price; free breakfast mediocreGenuine Hotels.com guest review
Not a bad location - breakfast was average.Genuine Hotels.com guest review
"great hotel for family, near shops and restaurants"
It was very peaceful place to stay. The pool is open 24 hours, so we got up early and had it all to ourselves with a hot tub. The breakfast was great. I would stay there again.Genuine Expedia guest review
"Close to what we needed"
Our room was very nice and the bed was just right, not too hard or soft. The only think I would have changed was the chair in the room. It was not very good to sit in for any length of time. It was close to stores and restaurants we wanted to visit.Genuine Hotels.com guest review
It was very nice, The pillows were a little hard but we still had a restful nightGenuine Hotels.com guest review
Very comfortable, clean, hot water. Breakfast was excellent, lots of good choices. Staff was approachable.Genuine Hotels.com guest review
"Front Desk Staff Not Helpful"
We returned from our conference late at night, around 2:30am, as I was searching for a parking spot my wife was hit on by two very drunk hotel guests in the lobby. Then we got to our room and the room next to us was up partying and loud enough that we could clearly hear their conversations through the doors and walls. I walked down to the front desk, […] the person there didn't even come out of the back room, they sat within sight and shouted from there. I told them of both incidents and they said they would take care of it. Taking care of it was to call the room and let them know there were complaints. It took another hour and 4 more calls to the front desk before someone walked down to the room, and even then they did nothing except watch some people say they were leaving and quieting down. And at no time was there an offer to compensate us in anyway, only an offer for US not the loud guests, to move. Extremely annoyed. Won't be staying there again unless we have to. Read moreGenuine Hotels.com guest review
"Good enough for a one night stay to visit colleges"
Very helpful front desk. Room was very clean. Convenient for visiting Whitworth University. There really weren't any good restaurants nearby for a good dinner, mostly there were fast food chains. The breakfast was just average, in my opinion, but I am getting very tired of the "free" breakfasts offered by most hotels. Powdered eggs etc. The coffee was […] not good and there was no Starbucks nearby. Read moreGenuine Expedia guest review
"Nice hotel...clean and comfortable!"
NIce place to stay, one thing you could do is turn off the a/c in the breakfast room...we froze while trying to eat.Genuine Expedia guest review
"Wonderful experience go to Quality"
My whole experience was great just as I expected it woul be.. I always stay at this hotel everytime I come to Spokane to visit my daughter and her family. I would recommend this hotel to everyone!!! Top notch in my opinion.Genuine Expedia guest review
"Will recommend to others"
Hotel staff were very helpful. Breakfast was perfect for our week stay. Overall we enjoyed our stay.Genuine Hotels.com guest review
"Best hotel in North Spokane"
Pool is open 24 hrs. Parking was very convenient. Extremely helpful staff. Breakfast was great - especially the croissant sausage wraps. I have stayed at several hotels in Spokane and have generally been disappointed but not this time! I will defintely plan to stay here on future stays in Spokane.Genuine Expedia guest review
Friendly check in, was able to check in earlier than expected. Rooms very clean and well maintained. Cookies in the lobby in evening and good breakfast with waffles!Genuine Expedia guest review
"Very, Very Adequate."
I appreciated how clean it was, had everything I needed, staff was friendly. I referred to it as very, very adequate. Will definitely stay there again.Genuine Expedia guest review
"worth the drive"
This hotel is little north than we like to stay but it so worth the drive. Better neighborhood, great food choices and best front desk in Spokane.Genuine Hotels.com guest review
very clean and nice I highly recomend it....Genuine Hotels.com guest review
motel was very clean and it was easy to get to and from anywhere we went. We have stayed here many time and will do so again.Genuine Hotels.com guest review
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