This hotel was recommended to us by a local. It was fantastic and exceeded all of our expectations.Genuine Expedia guest review
Really nice, clean hotel for travel to a family reunion. Would definitely stay again.Genuine Expedia guest review
There was some pretty loud noise in the next room of people partying... that was tough. But the staff was awesome and super nice. I forgot a few things in the room and they shipped them to me right away no problems..Genuine Expedia guest review
"We WILL Be Back!"
Great place, great location (right on Division), friendly staff, and more! The only downsides to this hotel were the small breakfast area (but breakfast was delicious and had a good variety) and the limited parking. We lucked out and arrived for breakfast early enough to score a table. Many of the people after us didn't. We went out to do some shopping […] after dinner and ended up having to park on the opposite side of the hotel because of the parking shortage. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you so much for your review and thank you most of all for staying with us! We are proud to announce the construction of both our brand new fitness center and breakfast bar. Our new breakfast bar will be able to accommodate nearly 3 times the amount of guests once finished. We hope to provide you with superior service once again during your next trip to Spokane!
"Nice weekend stay"
First of all, I wanted a safe and secure hotel. The parking lot was well lit up and lots of staff around. The staff was friendly as well as helpfull, the rooms were clean and the bed was extremely comfy. The morning breakfast was exceptionally good, again with very friendly staff. The swimming pool was open 24 hours, it doesn't get any better than this. […] Just a wonderful stay, I will stay here again! Read moreGenuine Expedia guest review
"This is our favorite place to stay in N. Spokane!"
We have stayed there many times and it is consistently good.Genuine Expedia guest review
Clean room, courteous staff.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking a moment to let us know how your stay went. I am so happy to hear you had such a positive experience. We hope to see you during your next business trip to Spokane!
"Fine place to stay while passing through Spolake"
We use Spokane as a jumping off point before venturing into the wilds of BC Canada. This hotel was a fine place to spend the night before crossing the boarder. The staff were friendly and the hotel and rooms clean and comfortable. The complementary breakfast was good and varied with fruit, eggs, waffles, etc.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you so much for staying with us and taking a moment to let us know how your stay went. It sounds as if your experience was quite a positive one and we hope to assist you with another fantastic stay during your next trip across the border!
The staff was awesome and very prompt in responding to a request for a roll away bed. Great room and great stay.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to let us know what you thought of your stay. It is great to hear the staff is "on the ball" with our guest requests. We look forward to your next trip to Spokane.
"Excellent service and amenities"
Quality Inn Oakwood offered a great stay with a hot breakfast, swimming pool, and hot tub. Hotel staff was five star! When I need a hotel in Spokane, this will be my choice!Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you so much for staying with us. I am so thrilled to hear you were able to take advantage of so many of our amenities and that they worked so well for you! Our staff truly is five star and I will be sharing your comments with all of them. Please come back and visit soon!
Decent hotel for the price. Average breakfast. Nice to have pool/spa access 24hrs a day.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you first for your stay with us, and second, for taking time to fill out this brief survey. I am so happy to hear you were able to utilize some of our amenities and that they worked out so well for you. We hope to see you again soon!
"Overnight stay in Spokane, Wa."
Staff was extremely friendly. Room was great. Location was nice next to a Walgreens drugstore. Nice overnight stay after a long tiring drive.Genuine Expedia guest review
Response by Quality Inn Oakwood Thank you for taking a brief moment to fill out our survey. We are thrilled our location fits your needs so well and definitely look forward to your next stay with us!
Wonderful staff, friendly and helpful. A little bit of an older hotel but in very fine shape. Lots of food to be had from the popcorn, cookies at night and the breakfast, which is NOT a continental, eggs, sausage, biscuits gravy, and more. I am from Spokane but moved away and so have stay at most of the Hotels, this is the one I will be going to for […] the rest of my visits! Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood We are so happy you had such a positive experience at our hotel. We pride ourselves on service and cleanliness, which are two very important things to excel at with an older property. It is fantastic to hear our staff's hard work does not go unnoticed. We look forward to seeing you again during your next visit!
"Very NICE experience"
The staff was very friendly, the breakfast bar was super. So nice that there was directions to the Husky Stadium available at the front desk as we did not know how to get there for our Jehovah's Witness Convention. The front desk even had a list of restaurants in the vicinity. Super hotel and fine experience--even with the hotel being so busy that […] weekend. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you very much for letting us know about your SUPER experience with us. Our goal is to provide every single guest with a super stay, and we are always delighted when someone lets us know our staff did just that. We are surrounded by several great restaurants in the area, hopefully our front desk was able to assist you in pointing you in the right direction.
"Staff was amazing"
Staff was amazing and accommodating! Sheridan, gal in the morning breakfast, was fantastic!! We will be back because of her!!Genuine Expedia guest review
"Nice and average"
Good price for the amenities. Used the exercise room and equipment is good.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you so much for taking time to let us know what you thought about your experience with us. I am happy to see you were able to utilize our 24hr fitness center. We have many more amenities of course, and hope to see you take full advantage of them next time you come visit us!
"Nice place to stay"
I have stayed in numberous hotels in the area while visiting my daughter at school and this has been the best one so far under $100.00. I will stay here againGenuine Expedia guest review
The only problem I had was the mattress. It was very firm and very uncomfortable. Could not sleep well at all. Not everyone is bothered by firm mattresses, but some are, and I'm one of those. Otherwise the hotel was fine. So, if you don't mind very firm mattresses, you will likely enjoy your stay.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for letting us know about your experience during your stay with us. I apologize our mattresses were not a good fit for you and our management staff has been made aware of this, but I am very glad to hear your overall experience was a good one.
Love the breakfast,cookies and 24 hour pool and exercise roomGenuine Expedia guest review
"Great place to stay"
The beds were very comfortable. The breakfast was just what we needed. The staff was very helpful and friendly. The rooms were very quiet. When we asked for adjoining rooms the staff worked to accommodate us. I would definitely stay again.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you so much for taking time to let us know what you thought of your stay! I am delighted to hear our staff was able to accommodate all of your needs and we definitely look forward to seeing you during your next trip to our beautiful city.
The room was ok. We have a pet so we go outside frequently but our room was located in the middle of the hallway. The parking was horrible! We had a hard time finding a spot because this hotel shares their lot with two other businesses.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for responding this survey and letting us know what you thought of your stay. I am so sorry you had issues with accessibility during your stay with us. I would definitely encourage you to inquire to the front desk about rooms close to an entrance when you are with your pet, because we have several. We hope to get another opportunity to provide you with the best service possible that you deserve in the future.
"nice place , staff pleasant and helpful"
all phases were much better than the other hotels we have stayed at in the same areaGenuine Expedia guest review
"Over priced for $100 more like $70?"
Smelled like cigarette smoke in room on the drapes. Bathroom door looked like it was pretty beat up. Took over 10 min to check in. Nice looking pool. Way over priced for a dated motel. The worst cable took 6 sec per channel to change. Location good. No pics on the walls nice flat screen tv but everything else dated.Genuine Hotels.com guest review
Response by Quality Inn Oakwood We are so very sorry for any issues you had with our hotel during your stay. Thank you for taking time to fill out this survey to let us know. We will definitely be taking all of your comments and suggestions into consideration and addressing what needs to be improved upon.
We stayed here for Gonzaga graduation. They were more than gracious about delaying our check out time so we could change clothes and freshen up after the graduation, before leaving town. They had yummy cookies each night They gave us our 2 rooms right next door to each other. Facility was very quiet. Only downside was that it was quite a ways from Gonzaga […] and freeway. I would definitely recommend this hotel. Read moreGenuine Expedia guest review
"Very pleasant stay"
Enjoyed our stay at the Quality Inn Oakwood. Staff was friendly, courteous and helpful. Out room was quiet, bed was comfortable and we had a good sleep. I would definitely stay again.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you very much for your feedback. I am so happy to hear about your positive experience while staying with us and we would love to see you again for your next trip through!
"Close to Whitworth univ., restaurants, shopping"
Love having two breakfast areas.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you so much for your feedback, we a glad you were able to enjoy our 2nd breakfast room!
"Going above and beyond"
I was more than surprised when upon walking up to the counter to check in I observed a hotel employee bring a young boy a "glass of milk" to go with the cookie he rec'd at the front desk. All of the staff were extremely friendly and helpful. The best place we have ever stayed in Spokane!Genuine Expedia guest review
Look forward to our next stay! Very pleased with all!Genuine Hotels.com guest review
All the employees are extremely helpful and very friendly! The rooms are also very comfortable and clean. I would definitely stay again!Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to respond to our survey. We are very happy you had such a positive experience during your stay with us. Please come back and see us again!
"near carols house"
Service was great but hotel is dated. Very strong smell of cigarettes throughout hotel and very strong in room. We asked for a different room and were given one, unfortunately it also smelled of cigarettes.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking any time out of your day to fill out this survey. We apologize for any issues you had while staying with us. It is very unfortunate you experienced a smoke smell in our rooms especially because of the fact we are a completely non-smoking hotel. We hope this was a one time issue and look forward to the opportunity to host you again during your next trip.
Nice place to stay with very friendly staff. Walgreens right next door for those late night snacks and the hotel has a great breakage with scrambled eggs cooked to perfection.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for letting us know how your stay went with us. I am thrilled to hear our staff and amenities were able to serve you so well. Please come back and visit us soon!
The hotel staff is friendly - the hotel is clean and the beds are very comfortable.Genuine Expedia guest review
"just right for us"
The hotel staff were very accommodating and helpful. The first room they gave us was musty so they moved us to a nicer room. The location was perfect. We were visiting parents just around the corner. The European restaurant nearby has a great breakfast if you want more than the buffet at the hotel. This place was more expensive than some of the neighboring […] hotels but I think it was worth the extra. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time out to let us know about your experience. I'm happy to hear our staff was able to address your initial issue swiftly and conveniently for you. Come back and see us soon!
Great place, all around. If you are staying in No. Spokane, this is a fine choice.Genuine Hotels.com guest review
Response by Quality Inn Oakwood We are thrilled you enjoyed your stay and look forward to seeing you during your next trip to Spokane!
"Get what you pay for."
about average for $99 is what I expected but was unlucky to have very noisy neighbors!Genuine Expedia guest review
Was a great room for the price, 24 hour pool and a great breakfast in the morning. Would stay here again for sure :)Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to let us know what you thought of your stay! We hope to see you again soon!
"perfect for business location"
Room and Hotel were clean. The room was extreamly warm and it was dificult to control the heat at first and we had to set the airconditioner. Other than that I will return next time I'm in Spokane.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to give us some feedback of your experience. Our maintenance team has been made aware of your experience with the heat and will address the issue. We are thrilled your overall experience was a positive one though.
"convenient location to hockey arena"
We were in town for a hockey tournament and the location of the hotel was very convenient to the Eagles Arena. The hotel was very accommodating to our team's needs. They set up a second location for the breakfast to decrease the chaos that could have happened. Front desk was extremely helpful. Beds were comfortable. Only problem was the room was very […] warm and we couldnt get it cooled down without opening the window. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood We are very pleased you took time to fill out this survey to let us know about your experience. I am very happy to hear your overall experience went well for you during your hockey tournament trip. Our maintenance team has been advised about your heat issue and will check out the problem. We look forward to your next visit, whether it be hockey or leisure.
"Great motel if you are traveling with a pet."
This motel is very pet friendly, even if you are traveling with a large dog. The staff were all friendly and took the time to meet my dog. That made her much more comfortable walking in and out of the motel for our various potty breaks. There was ample space to potty the dog. An especially nice touch was the pooch treat bag that I was given at check-in, […] it had enough biscuits to give my dog a couple of welcome-to-the-room biscuits and a few our next night, as well as "poop" bag, in case I had forgotten to bring some. Our room was well suited for a big dog, with the tile area to leave the water bowl. Our first floor room made it easy to go in and out. The motel is close to several large, well lighted parking lots so we were able to safely go for a walk at night. Read moreGenuine Expedia guest review
Response by Quality Inn Oakwood We are so thrilled to hear of your positive pooch experience with our hotel. I know many of our staff members' hearts melt when they get to see a dog. Please come back and see us again soon!
Overall, very happy with this stay. The location suited our purposes but was not exactly centrally located, it's kind of the last stop on the way out of town (North). But lots of restaurants, Walgreen's and Costco (gas too) within walking distance. The pool was great for the kids and they spent a lot of time there. Possibly too much chlorine in the […] spa, we all got a cough when the jets were turned on. Staff was awesome, breakfast was very good with lots of choices (bacon or sausage, scrambled & boiled eggs, fruit, cereal, bagels and toast) and they opened a second breakfast bar when the hotel was full. Comfortable beds, pillows a little fluffy for me but we picky sleepers travel with our own pillows. The room was very warm so we turned the fan on for the entire stay (two nights) then all was fine. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you very much for letting us know what you though of your stay with us. It's great to hear you were able to take advantage of so many of our amenities. We are currently in the process of ordering all new pillows for our rooms throughout the hotel. Please come back and see us next time you make your way to Spokane!
It was overall a great stay. And it was a clean hotel.Genuine Expedia guest review
Response by Quality Inn Oakwood Thank you for providing us with feedback of your experience and we are thrilled to hear you had a positive one!
"Great value for the money."
Grandpa, Grandma and 2 grandsons stayed overnight, swam, had free cookies, complimentary full breakfast, the room had every convenience: fridge, microwave, coffee, tea, ironing board, iron, hair dryer all for less than $100! We will stay again.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Grandpa, Grandma, and Kids, We are so happy you had such a positive experience with your stay. It sounds as if you were able to take full advantage of our amenities and that they were helpful for you and your family. We're excited to see you during your next trip to Spokane!
I was here for two nights dropping my son off at Whitworth college. Unfortunately, I must have picked up a nasty virus on the airplane and within hours of arriving at the hotel became very sick. My son did a significant amount of checking into the college, shopping and serving me on his own. However, at some point he could not be at the hotel every […] minute. The next day I had several requests of the staff as. I was truly suffering. I needed someone to come in and clean the bathroom, but allow me to stay in bed. Late at night I needed a hard boiled egg. I was too sick to get out of bed to get anything to eat. The staff was excellent and very friendly and helpful. Not once did I detect any sort of attitude in their voices when I was making all of these requests. They cheerfully served me as tried to make myself feel better. Upon checkout I was feeling better but needed an extra couple of hours to sleep before getting on my plane - one more request for a late checkout. The lady at the front desk said "No problem, what time would you like to check out?" I was very, very impressed and pleased. We will return to this hotel again and again. The only improvement that I would make is to possibly add some fresh fruit and other variety to breakfast. Read moreGenuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for giving us some feedback of your experience with us. I am so sorry to hear you were personally feeling under the weather, but I am absolutely delighted to hear that with the combination of your son and our staff you were able to receive the most positive experience possible for your situation. We hope to see you during all of your visits to Whitworth University.
The front desk staff were very personable and helpful.Genuine Hotels.com guest review
Response by Quality Inn Oakwood Thank you for taking time to share with us about your positive experience with our staff! Our staff really prides itself with our excellent service.
Stay here every time we go through. We are always well rated when we leave. Staff are helpful and friendly.Genuine Expedia guest review
Response by Quality Inn Oakwood Thank you for letting us know what you thought of your experience. Our goal is to provide every guest with a well rested night of sleep, so it's wonderful to hear we are able to consistently provide you that with each time through. We look forward to your next trip!
The location is most convenient for us. "Pet Friendly" is important. Our stay was very comfortable, very likeable. We'll be back!Genuine Hotels.com guest review
"Nice and clean but"
Bring your own pillows as these were aweful!Genuine Expedia guest review
"Decent hotel but would expect more for price paid"
We booked a standard king bed and stayed at the hotel for one night. The hotel was clean and well kept and the staff was friendly. The two cons I would say is that heater in the room was very noisy(being a lite sleeper , I found it disturbing and couldn't sleep well ) and they didn't provide standard pillow for the room but small decorative pillow. […] The breakfast was okay. I didn't use the pool but there was a pool near the lobby area and I saw quite a few people use it. Read moreGenuine Expedia guest review
It was great but we had a room under a bunch of kids and they didn't have any were eles to put us because of a football team in town...go football.Genuine Hotels.com guest review
"Best choice in north end of Spokane"
This is the second hotel we have stayed at while visiting family in the north end of Spokane. Facilities were much better than Ramada. Continental breakfast was great. We'll stay here again.Genuine Expedia guest review
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