"good room , good comfort level"
good service ,nice environment ,good location near airportGenuine Expedia guest review
We will stay here again if we are ever back here. it's a great place. We took the shuttle here from the airport. I think it would be hard to find if you didnt have a gps. We got up to the room we were assigned and the housekeeper wasn't done with the room yet. Don't eat at the restaurant, it's way overpriced and the food isn't that great. the staff […] could be better also. none of the vending machines had soda so we had to walk done the the gift shop to get some. over all its a really nice hotel. Read moreGenuine Hotels.com guest review
"great choice for pre or post cruise stay"
This is the second (and 3rd) time we have stayed at this hotel. This time it was both pre and post cruise. Originally we picked the location for the cookies but came back for the attached shopping mall. The only thing that would make this a better location would be if they did prearranged post cruise pick up. The cab back from the cuiseport was considerably […] more expensive ($40) than a shared ride pick up would have been($10 each). Generally we prefer to go outside the hotel to eat but there was nothing within walking distance after the small restaurant (mostly coffee shop) in the mall closed at 6 PM. Instead we ordered pizza for delivery. We like the free pick up and delivery to and from the airport and the complimentary internet is a plus. Would stay here again. Read moreGenuine Hotels.com guest review
This hotel is convenient to MIA. It is a beautiful hotel. Pool area looked fresh and well maintained. Room was sparkly clean and comfy. Check in was quick and professional. Need area: the restaraunt for dinner was over priced, not very good, and service was extremely slow. ( even though there weren't many there). Had to ask for the check 4 times and […] it took 35 minutes to get it. Finally we just walked up to the podium and paid our check there. Left a minimal tip as service stunk. Breakfast buffet however was excellent. Don't skip this. Shuttle: read poor reviews in the shuttle so was nervous, but it was on time and and professional. Vans are a bit old and in need of repair but overall good experience. I would stay here again. (But eat dinner elsewhere) Read moreGenuine Expedia guest review
It was very pleasure staying at Double Tree. But I didn't got the time to really enjoy my stay because I was the whole day at the convention.But I'm looking forward to go with a vacation and stay at Double Tree.Genuine Hotels.com guest review
"Ultra music festival"
Staff very friendly especially explaining the public transportationGenuine Expedia guest review
"DONT BOOK HERE!"
NOT ONLY WAS PARKING FAR FROM THE HOTEL BUT YOU HAVE TO PAY A DAILY PARKING FEE OF $7. UNLESS YOU BOOK A SUITE, YOU DO NOT GET A MICROWAVE OR FRIDGE BECAUSE, AS THE MAN AT THE RECEPTION DESK SAID, "this isn't the quality inn." THE ROOM WAS A REALLY GOOD SIZE BUT HAD ONLY 1 OUTLET IN THE ENTIRE ROOM SO MY PHONE HAD TO BE ON THE OTHER SIDE OF THE ROOM […] TO CHARGE AS WELL AS MY OTHER ELECTRONICS. THE ONLY GOOD THING ABOUT THE HOTEL IS THE FREE COOKIES THAT I'D PAY FOR TO NOT STAY THERE. ITS 20-30 MINUTES FROM SOUTH BEACH BUT DEFINETLY NOT WORTH THE PRICE! Read moreGenuine Hotels.com guest review
"Old hotel but pleasant stay"
Hotel itself is pretty old with outdated rooms and overall setup. Staff members are extremely friendly. I wouldn't recommend staying there unless if you NEED to be in the area. Breakfast was disappointing.Genuine Expedia guest review
"10 day get away"
Great place with excellent restaurantsGenuine Hotels.com guest review
"Large and very comfortable rooms!!"
Overall, I was very pleased with my stay at this Doubletree! The front desk service was very nice and the room service was great as well! They didn't forget to give the complimentary cookie, which made my stay that much better!! (because they're really good cookies!) :) Also, when I walked into my room, I couldn't believe how large, and I mean large, […] the room was! And I only paid for a standard size room with 2 double beds. You definitely get your money's worth in just the space of the room! The only cons that I can think of are: 1) There wasn't ice at the ice machine when we visited and 2) The vending machines were pretty empty as well. Also, there weren't any restaurants in walking distance of the hotel, however, with a bar that has good tasting food (which my friend and I took advantage of) and a restaurant on the 1st floor, this didn't present much of a problem. Overall, I would recommend this hotel and will definitely stay at Doubletree again! Read moreGenuine Hotels.com guest review
Clean, nice and a pleasant stay at a great price. Beautiful pool and excellent buffet.Genuine Expedia guest review
"Close to airport/GOOD"
Curtious checkin. Nice room. Comfortable bed. The best part...FREE airport shuttle...Ran EVERY 30 minutes. Curtious and helpful driver. Pleasant stay. Thank you.Genuine Expedia guest review
"Comfortable and good staff service"
The hotel staff was very attentive and friendly. The room was comfortable and well-kept. The lunch buffet was excellent! Will definitely come back to this hotel location.Genuine Hotels.com guest review
"Nice and well located. Convenient to/from airport."
The personnel of the hotel was very friendly and helpful. Rooms were clean with very comfortable bed.Genuine Expedia guest review
People at this hotel need to be asked 3-4 times the same thing for them to consider doing itGenuine Expedia guest review
"Airport hotel with good Park and Fly deal."
Airport shuttle at 5 AM was full with no back up plan or apologies. At least 4 cabs required for overflow, with no apparent reimbursement. Need to set up reservation plan for vans. Sort of trapped between exotic and archaic creates head start for Carribean.Genuine Expedia guest review
I have stayed at just about every hotel franchise, and by far, Hampton Inn was the best for me. I love the customer services they have..such as full continental breakfast and lunch foods and drinks for free..along with newspapers. Your restaurant had a good breakfast buffet, but was pricey. The dinner was overpriced..not a good value as far as my party […] of 4 was concerned....The hotel was nice, but it should be for what I was charged. I feel that it is way overpriced, and will probably check other hotels on my next visit... Read moreGenuine Expedia guest review
"An hotel to stay at Miami."
I was near the Convention Center of the Hotel, old facilities but, nice. A very poor restaurant.Genuine Expedia guest review
I enjoyed the large room and it was quite clean! The whole hotel seemed well maintained. Good hotel for a short business trip.Genuine Expedia guest review
When we hit the check in desk, surpriselly, there was no signe of our reservation (two doble roons), although it had been previously confirmed on email. They said it wal all on hotels.com, whitch was happenning often, even that same night. Gave us (5) a single roon with two single beds. Fortunatelly it wasn´t a prepaid booking. Unforgivable...Genuine Hotels.com guest review
"Good location, nice room size. Needs more staff."
The king rooms are quite nice and large. Hotel is lacking staff.Genuine Expedia guest review
"convienient for the Airport"
One night business stay, close to the Airport, reasonably good.Genuine Hotels.com guest review
"Shuttle completely unreliable!"
Shuttle was completely unreliable. Staff very unhelpful in that regard - did not even care. Could not tell us when the shuttle runs or where it would pick-up from the airport. Long hold times to even speak with someone. One staff member we got a hold of said shuttle from the airport (MIA) runs every 5 min. We waited. Nothing. Called again. After another […] long wait time, second staff member said it runs about every half hr but said could not tell us where it would stop or where it was at that point in time. Waited another 45 min, then took a cab. Don't count on the shuttle at all!! Otherwise, honestly, the hotel and stay were ok. Read moreGenuine Expedia guest review
"Not completely luxurious"
The hotel staff was friendly and generally pretty helpful. The biggest problem I had was that they were doing renovations during the day (no mention of this prior to my arrival) and there was a ton of loud construction noise. I also thought there would be more amenities (spa/salon, shuttle to nearby shopping, etc.) for being described as a "luxury" […] hotel. The food was overpriced for being nothing special. The breakfast was the only meal I felt was worth the price. Read moreGenuine Hotels.com guest review
"I rate it 2 stars."
No breakfast, No free parking. I asked FO clerk to assign a quiet room to me. He gave me a room facing the expressway.Genuine Expedia guest review
"Good night stay for the money"
Great hotel,great price. Not many options to eat a casual meal! Not close to anywhere that you could walk to eat.Genuine Hotels.com guest review
"Good overall hotel, conveniently located."
Friendly and helpful staff, very clean and well kept. Large room, very comfortable bed, everything in good shape. Only reason I did not give room comfort a 5/5 is that in the bathroom they are using those hateful water-saving showerheads that are the scourge of the hospitality industry.Genuine Expedia guest review
"I spent 2 nights"
Confortable, excellent bar área with delicious appetizers, close to the airport for those in transit to other places.Genuine Expedia guest review
"Nice hotel close to the airport"
Nice hotel. Little pricey for a one night stay. Clean rooms and beds. Nice staff. The shuttle from the airport is on customer request only after dark, so if you come in later at night be sure to have that number on hand or else you will be standing outside for a half an hour like I did!Genuine Expedia guest review
"Nice Hotel. Very good location"
My wife and I stayed in the hotel for 6 days. It was a good experience. Nice room, very clean, helpfull staff. Parking should not be charged but anyway I recomend this hotel to anyone.Genuine Expedia guest review
"Good Hotel, but needs to improve on Maid Service"
The hotel was very nice and convenient. Beautiful, modern lobby and spacious rooms. Was very satisfied with the cost and amenities. The daily cleaning service was not satisfactory though. The bed was made each day, towels refreshed and the garbage emptied, but didn't see any evidence of vacuuming or dusting or clean wiping in the bathrooms each day. […] Would recommend a refresher course in cleaning for the maid service team so they can go through a thorough checklist in each room. Otherwise a satisfactory stay. Read moreGenuine Hotels.com guest review
"One night to remember"
Nice hotel. Pleasant staff Slim pickings for food. Room was freezing cold and no way to regulate.....Changing temperature dial accomplished nothing.Genuine Expedia guest review
Room was excellent. Clean and comfortable. Did not realize that breakfast wasn't included. Breakfast was a buffet - $16 per person. Although appropriate for some I am sure, it was way more than i needed.Genuine Expedia guest review
The receptionist was not helpfull at all.not a good room service.for the mony we paid breakfast was in a good quality .Genuine Hotels.com guest review
"Great service very comfortable"
Stayed here 4 nights. First night the room smelled like a smoker had stayed there before. They mentioned that it has been smoke free for a year now but they upgraded me free of charge the next morning for my last 3 nights to the top floor with a balcony. Very courteous everyone who works there and the concierge was helpful as well.Genuine Hotels.com guest review
The thing I didn't like about my stay there is that I had to pay for parking. this is the first hotel I've been that I have to pay for parkingGenuine Expedia guest review
Was a very short stay but all was better than expectedGenuine Expedia guest review
"Very nice hotel and close to everything..."
Great hotel, very clean, staff very nice sang happy birthday to my girlfriend in the restaurant at dinner two thumbs up Will be back again...Genuine Expedia guest review
It was good,Genuine Hotels.com guest review
Hotel and hotel staff were incredible. Would stay again!!Genuine Hotels.com guest review
Love the heated pool. Super comfy bed!Genuine Hotels.com guest review
"Great place to stay after a long flight."
Very nice hotel and expected from Hlton. Restaurant was very good for dinner and breakfast and reasonably priced. I would recommend this hotel.Genuine Hotels.com guest review
We had a great stay and a lot of fun, the only problem I had was room service supplying towels and a nice making of the bed. The second day we only had one towel for two people and it looked as the blanket was just pulled back on the bed and pillows put in place. Overall hotel received a 3 out of 5 stars!Genuine Expedia guest review
"close to Miami International Airport"
Hotel was very nice, the room was clean and spacious, and the bed was very comfortable. They need better signs to find the hotel from the main street. You have to pay for parking. Overall a clean and comfortable place to stay convenient to Miami International Airport.Genuine Hotels.com guest review
"LOVE, LOVE, LOVE!!!"
I have stayed at the Doubletree on several occasions. I visit Miami 3 times out of the year every year. The service is Great, The rooms are always up to standard. I have never had a complaint about this hotel and the Cookies are scrumptious. If you stay here you'll definitely get your monies worth.Genuine Hotels.com guest review
I booked the hotel just for one night due the connection time for my flights, overall the stay was fine only inconvenience I had was the food, I ordered a burger to room service, timing was fine but the quality of food was bad, the meat was really burnt so I returned it the staff replaced it for another one which was fine and in addition it was added […] a piece of cake in compensation which I found acceptable. Read moreGenuine Expedia guest review
Used it for an overnight stay but certainly very inviting for a longer stay. Not that close to the airport actually. Great deal at hotels.com at the time I booked!Genuine Hotels.com guest review
"Great overnight stays"
We stayed here a night before and a night after our cruise. It was a great stay. We were concerned about other comments about the hotel, but everything was fine. The staff was very pleasant. This will be our Miami cruise hotel.Genuine Hotels.com guest review
"Elegant, comfortable room."
It was modern, clean and comfortable. I would have preferred a regular television instead of the slow pre programmed one that hoped you would use view for pay and new quicker more modern computers in the business center that I used to print my boarding passes, but the rest was very nice.Genuine Expedia guest review
I am waiting at the airport for the shuttle bus and to my surprise - along comes van with a "chocolate chip cookie" painted on it. Landed at the hotel rather late - after pm. Easy check in and another surprise - they handed me 2 hot chocolate chip cookies as a welcome! If that's not incentive to come back , I don't know what is. It was too late to go […] to the pool but I saw it and it looked really beautiful - well landscaped. There was a bar in the lobby area with Tapas and light food - very convenient. The staff was really friendly and the clients seemed friendly too. There were 3 tv's so you could follow the sports. They provided you with free "beer nuts" as snacks. I noticed there were lots of shops that really looked nice But I arrived late and they weren't open. I will be sure to book this place on my way through Miami again and leave time for shopping. Very nice hotel. Read moreGenuine Expedia guest review
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