"no nearby quality restaurants"
Hotel and service were very nice, location, not so muchGenuine Hotels.com guest review
"Ok for short stay"
There was dirty sink. Staff was slow. Pool area wasn't cleaned.Genuine Expedia guest review
I stayed in this hotel one night while traveling for business. While the staff was very friendly and helpful, the room was...well...gross. The bed was comfortable, but the rug was dirty, the curtains were direct and the bathroom smelled like mildew. The cloth shower curtain was tattered and torn and I didn't even use it when I showered because I didn't […] want to touch it. In addition, someone else's hair seemed to be stuck to the tiles on the wall in the bathroom. I wish who ever had cleaned it last (which was hopefully in the not too distant past) had taken some time to do a good job. Read moreGenuine Expedia guest review
"Nice Room Except for Smoke semll"
The room was nice - end unit was very large....HOWEVER.....when we walked in it reeked of HEAVY smoke. I called front desk but they didn't do anything, such as offer me a new room. The entire hotel is non-smoking (so they say). Everytime we entered the room it smelled awful. My purse and clothing smelled like smoke even when I got home. Way worse than […] any Vegas room, where you expect smoking. Even worse than casinos. Read moreGenuine Hotels.com guest review
very nice, better than we had expected for the Miami Airport areaGenuine Hotels.com guest review
"Really nice hotel.. i recommend it!!!"
It is a very nice, clean and good hotel, customer service was good. But the location it wasnt good, is a construction close by but you wont hear nothing and the airport is really close but is not noisy... and the price was cheap.. i like it!!!Genuine Hotels.com guest review
"Very nice stay in Miami, FL"
Very nice stay at DoubleTree near Miami airport. We were just 12 mins from South Beach and Bayside shops and just 5 minutes from Dolpin Mall. Nice pool and my son LOVED the indoor basketball court. We will definitely stay here again.Genuine Hotels.com guest review
"Good for one night stay"
Good for a night, close to the airport. The white van ( shuttle) runs once every 30 minutes. But, don't forget to call as soon as you get to the airport.Genuine Expedia guest review
"Stay at Mia Airport"
Amazing! It's a Doubletree with a Hilton quality! And the Chocolate Cookies are the BEST!Genuine Expedia guest review
"The worst Spring Break hotel"
The hotel was overpriced and poorly constructed. The staff members were not at all helpful nor were they polite and/or friendly. The hotel only provides you with a shabby room to stay in, given that everything else that they offer has an extra fee attached to it. They did not even have a microwave to offer visitors. When we got off the plane and picked […] up our luggage we had to wait for over two hours for the complimentary hotel shuttle to pick us up. Additionally, we were denied the complimentary breakfast, even though it was apart of their advertisement. However, I must admit that the only helpful people in the hotel was the cleaning staff, they were always willing and able to help us out and would provide us with new pillows, sheets, shampoos , etc...whenever we needed it. The hotel gets a lot of needless attention only because of the name. I honestly would not recommend this hotel to anyone because it was simply not worth the money. The highlight of our trip was the moment when we got a car and was able to travel away from the hotel. The hotel is located in the middle of nowhere, but now that we know this, we will never stay in a Doubletree hotel again! Read moreGenuine Expedia guest review
"ideal airport hotel"
pros: this doubletree seems newly renovated and nicer than most. got upgraded for free. it's just 5 min from the airport. cons: the airport shuttle is not a great system. it's difficult to get on, people just bombard it out of order.Genuine Hotels.com guest review
I don't even know where to begin. Upon Check-in, it took 4 hours and 3 phone calls to receive a refrigerator. Our bath tub didn't drain throughout our entire 6 day stay. It took 1-3 hours to receive towels after requesting from front desk. Then they would bring 2 towels instead of 4. The bar downstairs is a joke, completely understaffed. We ate an entire […] dinner without anything to drink. When I went to the bar to get waters it took over 10 minutes so my food was cold. The onion rings had the skin of the onion in them so they weren't even edible. They replace them with the yuca fries which were old and dry. The hot tub was cold. The pool had no towels. I went to the front desk 3 times asking for more towels at the pool, and they finally came after an hour of us being cold without towels at the pool. The front desk seemed to be attentative, but the rest of the hotel was a disaster. After all this all that they offered me at the front desk was 2 free breakfasts. No thank you, I don't want your free breakfast. Read moreGenuine Hotels.com guest review
"Good Hotel for Business in Miami"
Close to the airport, close to major higways, very comfortable roomsGenuine Hotels.com guest review
"Close to Everything."
Our stay was only one night, but it was GOOD. We asked for and got a late checkout. It was a busy Event Weekend so Prices were up. Still made for a Good nights stay!!!!Genuine Hotels.com guest review
"Shouldchange it's name to Motel 8"
The bed was good and comfortable, but the towels where old and hard, there were stains everywhere, the ironing board was so dirty and stained, it was like a cheap motel. lipstick on the shower curtains, holes in the shower curtains. I complained, they changed me to another room, it was a little bit better, but the stains (like toothpaste stains) where […] everywhere, the doors and even walls the ironing board in the second room was also really dirty. I have pictures. It doesn't measure up to a double tree hotel at all. Needs serious renovations. Read moreGenuine Hotels.com guest review
I don´t need more explanationsGenuine Hotels.com guest review
"Had to pay to park"
It was good but did not like having to pay for parkingGenuine Hotels.com guest review
We were in Fort Lauderdale / Miami area for five days without concrete plans. We stayed at the Doubletree due to a discount coupon. The hotel was a little dated. The staff was very helpful even though there was a language barrier some times. We stayed for two nights so it wasn't a bad hotel. I had to go to store in lobby to purchase soda as there was […] no machine on my floor or the floor below. The room was straightened very nicely while we were out. I feel that Doubletree needs to rehab for hotel to be considered three stars or lower room rate. The location was easily accessible from highway. Read moreGenuine Hotels.com guest review
We had an overnight stay on our way from Panama back to Chicago. There was dinner for 2 special at Rioja grill and food was great and super affordable. There is a free shuttle bus to and from the airport, which was very convenient. Just be sure to go to second floor departures to catch bus.Genuine Hotels.com guest review
"A Mixed Bag"
Overall it was decent but a strange experience! First the shuttle service from the airport was terrible! I called 5 times to remind them we were waiting and was assured they would arrive in 10 minutes..after an hour we were finally picked up. However, the manager kept the pool open an extra hour for us so bad and good! The hotel was nice and the pool […] was great and our room was comfortable. However, the shower did not drain so I had to stand in 3 inches of dirty water after I cleaned out the long black hairs on the bottom of the tub...can you say yuck? Also somehow the door to the bathroom locked so in the middle of the night I could not get in and then in the morning they sent maintenance and the man had to tear the door frame apart to pop the lock and get us in. You would thin the would have a better way to enter. The breakfast was great and the service to the airport in the morning was timely...so like I said, a mixed bag of good and bad. Read moreGenuine Hotels.com guest review
"Close to Destination"
The Hotel was fine. Front desk check in was horrible..even the too few people at the desk thought so and were frustrated. Service and food in the Cafe/Bar was just plain poor. We ordered two meals. One was served and they couldn't find the other??? Waitress tried to duck the issue. We were shocked.Genuine Hotels.com guest review
"Rooms need remodeling"
Good service from staff, but the hotel, specially our room was not in good condition, looked old and seemed it needs an urgent remodelingGenuine Expedia guest review
Great hotel. very clean and comfortable. good location. would highly recommend.Genuine Hotels.com guest review
"will not go again"
It was the third time that I stayed in this hotel. Before it was Shreton MIA. The price is much higher now, double of what I paid five years ago, however, I have to say it has downgraded. The airport shuttle did not causious to take passengers. We saw the shuttle drive through the outer lane and passed us. After a long trip, we are so tired to catch […] it. Then we waited another half hour! The room is cleaned, but not much facilities, no refrigerators, no slippers. good: The reception staffs are friendly and the free internet is fast. Read moreGenuine Expedia guest review
"Great for staying before a cruise"
Love the airport shuttle. Great for 1 night before getting on a cruise. Took a shuttle to the port for $10 per person, but need to make these arrangements when you arrive at the hotel. Short taxi ride to Walmart.Genuine Hotels.com guest review
"Stay before our cruise"
We booked this hotel bc they offered a free airport shuttle when we arrived, and had a way to get to the port for only $10pp. Room rate was fairly high--about $180-- which was a lot for a quick stay. They also offered a shuttle to the dolphin mall for $5pp round trip, which was another bonus since there is nothing close to the hotel. The gym is really […] nice, but the treadmills shut off as we were running. Equip was clean, new, etc. I didn't hear any airplanes- yay! Read moreGenuine Hotels.com guest review
Beautiful hotel, almost couldn't find our reservation & didn't seem to care at all. We had just come from 2 wks in Caribbean & were TIRED; a convention was checking in at same time. Second more seasoned staff finally found our reservation. Lovely room, however lots of non-working things in room, terribly disappointing for what we paid & initial look […] of room & hotel. Read moreGenuine Expedia guest review
The best beds ever!!! my daughter didnt want to leave the hotel.Genuine Hotels.com guest review
"Not worth the price, room was dirty, needed work"
I used to stay at this hotel years ago when it was under a different brand, I had always found it to be worthy of the high room rates they charged. My stay this week was much different. My room was dirty, the bathtub had hair in it, the picture frames were chipped and scraped, the sink stopper was stuck in the down position (I had to pry it up with […] my fingernails - disgusting), the fan in the bathroom screeched like it was dying, the complimentary coffee in room did not include any sweetener/sugar or stir sticks. If I was not in the room only to sleep for one night, I would have requested to change rooms. When I checked out, I told the front desk clerk that the room needed some service and explained the issues, she didn't seem all that concerned about it, nor did she say she was sorry or thank you for bringing it to their attention, just "O.K.". This is a convenient hotel if you are attending the connecting merchandise mart, but I would not stay here again, even for that reason. Not sure what is happening with the Hilton? Doubletree brands but my last few stays have been less than satisfactory. Read moreGenuine Expedia guest review
"Good Option for Business Travellers"
Good value for the price. Only thing that could have been better was to find a couple of restaurants located somewhere close by.Genuine Hotels.com guest review
Very nice place to crash for the night. Not incredibly expensive either.Genuine Expedia guest review
"Great Place to Stay"
Close to the airport, free shuttle and excellent room and service.Genuine Hotels.com guest review
The room has a lot of smoke odor, the rest of it was very goodGenuine Hotels.com guest review
great bed,pillows were good, friendly staff missed the choc chip cookies, We were disappointed we were only there 4 hours Our plane was late getting in & had to caught a early flight outGenuine Hotels.com guest review
"IN THE CENTER OF MIAMI"
MARVELOUS!!!!!!!!!!Genuine Hotels.com guest review
"A quick Miami visit."
The hotel premise is excellent. Nice looking room and comfortable bed. Service came a little short on the friendliness, but still acceptable.Genuine Hotels.com guest review
"Worst hotel experience"
It was one of the worst hotel stay we ever made: the room seemed has never been cleaned for ages: piled dust on chairs, lamps, bed frame, under chair; anywhere you can see. The wall has a large area of scratches and marks. One mismatching chair in the room looked was picked from a cheap motel. The noise from the air circulation reminded you of airplane […] flying nearby. pillows seemed have been used for many years. When asking for room change, the answer was: all rooms were occupied, which is impossible in a weekend! We end up only slept few hours and felt exhausted. The worst of all was all of those problems it were never been explained or warned at the check in! is this the normality at this hotel?! Read moreGenuine Expedia guest review
"Hotels assign the worst rooms to expedia traveller"
Very bad smelll of the room. Asked to be moved without lock Front Desk, Housekeeping and Guest Serives agreed the room was smelling quite bad and promised me to be changed - But Never happened after too many call and waiting for more that 4 hrs so it was almost 1 AM with choice rather than sleep in that room. I could not move to a differet hotel because […] the room was already paid through Expedia and that type of reservation is not refoundable Yes my wife and I slept in a room with terrible smell, the blinds broken and without a possibility to open the windows because also they were briken Read moreGenuine Expedia guest review
"Clean hotel; friendly people"
The bartender tried repeatedly to get me to buy a drink, then when I got my check, he had added 15% gratuity on it, but it wasn't a line item, so I had to ask what the additional amount was for, but only because I knew what my check was supposed to be. Other than that, everyone at the hotel was very nice. The rooms were clean, it was quiet, and I loved […] the Mart in the bottom of the hotel. (Although you have to get there by 6pm or they shut down.) I would recommend this hotel to anyone. Read moreGenuine Expedia guest review
This is our go to hotel when we are in Miami. It has all the conveniences necessary for us and it is easy to use it as a center point, However, we are normally traveling for business, so I don't know how easy it is for tourists. Great little wholesale (and retail) shopping area attached (physically) to the hotel. Close to the airport with secure parking […] and a reliable shuttle service. Read moreGenuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Could not sleep due to itching from furniture"
While the room looked presentable, after sitting in the high-backed chair to watch TV I had to shower to wash away the feeling of being bitten over and over again, itching all night long. Very unpleasant. The lobby is lovely, the grounds look tired and unkempt, the bathroom very clean, but none of that matters if one can't sleep due to scratching all […] night long. And no attempt by the staff to ameliorate the situation other than a meek apology. Free chocolate chip cookies at the desk is not an example of full service. Read moreGenuine Hotels.com guest review
"Overall a favorable experience."
The shower was the only thing that kept this hotel from getting higher ratings. The rail was broken away from the wall and the water temperature was difficult to control. Drivers for the courtesy bus to and from the airport were very friendly and courteous.Genuine Expedia guest review
"Great hotel for a Couples Getaway"
The hotel was clean and quiet. Comfortable bed. Had a great breakfast from room service. My only issue was there are no all night package adult movies for couples on a getaway.Genuine Expedia guest review
"quick overnight, close to miami airport"
convenient, close to airport. But agree with other guests, pay for parking, a little much. And if you go out and come back, pay again? come on.Genuine Hotels.com guest review
toilet back up first night; furnishings sparse for businessmen; wifi very slow; electrical short in light switch....and so onGenuine Expedia guest review
My stay at this hotel was fantastic. The location of the hotel is a plus. They have a very good customer service, for instant, I called for extral towels and within a twinkle of an eye, it was delivered. The rooms are very spacious and always cleaned. My family really enjoyed their stay at this hotel.Genuine Hotels.com guest review
"Great classy hotel near the airport"
Great hotel, good restaurants on premises, excellent and friendly staff. Quiet neighborhood and near the airport. Comfy room and very clean. The bathroom had all the needed amenities in good quantity as well as mouthwash which is rare these days. The welcome cookies were a real treat (Chocolate Chip) No mini-bar in my room but plenty of food in the […] sundries room in the lobby. Wi-Fi worked great and is actually an AT&T hotspot! Read moreGenuine Hotels.com guest review
"Stay somewhere else."
The hotel is old and tired. The staff is uninspired and unresponsive. The electrical outlets in my room didn't work and the room smelled musty. Had it not been for the fact that I had just flown in from Bogotá and exhausted, I would have changed hotels.Genuine Hotels.com guest review
"everything was perfect!"
everythig was perfectGenuine Hotels.com guest review
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