All hotels in Miami, Florida, United States of America
1 room, 2 adults
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711 NW 72nd AveMiamiFL33126United States of America, ‏‎855-239-9478
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 833 reviews)

  • Wellness Area
    Great wellness & sports facilities
  • Location
    Great location
  • Cleanliness
    Clean
  • Service
    Fantastic service
  • Beach
    Reasonable beach
  • Vibe
    Decent vibe
1.0 / 5Poor
"Worst experience ever"
No one picked up the phone when I got to the airport, and the shuttle never showed up, so I had to pay for a Taxi to get to the hotel. When I got there, they were SOLD OUT, even though I had a PAID reservation made more than 30 days before. I had no room at 5am and the were "Just sorry for the inconvenience". After waiting for more than 2 hrs, I got a room that the guy at the front desk had to go and clean (meaning changing the sheets on the bed) on his own, because at that time, they had no room service. It was the worst customer service I had ever experienced. All the other people that came after me had the same problem. No room, and they had their reservation in hand. Total disrespect to the customer! Not staying there ever again. Btw, my room had NO SOAP, shampoo, water... Nothing! It was total disappointment. These people have no idea of what customer service is, and they have no interest in keeping their clients happy.
Genuine Expedia guest review
Other trip Aug 29, 2015
Marjorie
US
4.0 / 5Excellent
"Nice hotel close to Miami Intl. Airport."
It,s good to see how well kept is this hotel eventhough it probably was built 20 or more years ago. The room was very spacious and it had a beautiful pool view. It was so clean and the bed very comfortable. I just had breakfast once at the restaurant but it was very good and the service too. The girl that makes the cleaning named Bety was helpful and very kind. I called the front desk around 10pm to ask for somebody to fix a noise in the bathroom but nobody came. The girl at the front desk was a little rude at the checking out. (she said I was not checking out if my luggage is not outside the room, really it was ready to pull it out). But anyway I can say it was a good experience and I would like to stay again in the future.
Genuine Expedia guest review
Other trip Aug 28, 2015
Mari
US
4.0 / 5Excellent
"Great value and location"
Great value. Close to airport. Good food and wonderful staff at the bar. Bartender Ramiro was so friendly and knowledgeable. Very pleasant stay.
Genuine Hotels.com guest review
1 night family trip Aug 24, 2015
marilyn
US
5.0 / 5Outstanding
"Excellent"
This place is fantastic!
Genuine Hotels.com guest review
1 night romance trip Aug 23, 2015
Edward
US
5.0 / 5Outstanding
"Exceptional Hospitality ! Thank You"
The service we received was exceptional. Andrea the customer representative provided outstanding service. We had a long trip of driving 23 hours from PA to Florida and asked for early check in. We were so grateful for the hospitality we received. We enjoyed the pool and other amenities in the room. Thank You so very much for making our stay so comfortable.
Genuine Hotels.com guest review
2 night family trip Aug 20, 2015
angela
US
4.0 / 5Excellent
"What One Expects"
Last-minute funeral stay. Not bad at all! Requested upper floor with view of airport. Request fulfilled. THANKS! Mostly hits, just a couple misses: Hits: - Fast check-in and orientation. (our first stay here) - Clean property and resort concourse feel; classically plush. - Excellent restaurants/bars - Pool appears older but classic Miami tropical gardens decor. - Room was clean and well maintained, even though it might be due for an update within a couple years. - NO airport noise whatsoever - All expected amenities/features in room - Friendly, cheerful personnel - No long elevator waits - Water in room softened/filtered? No chlorine odor - Crisp linens, cool pillows, and soft pure white towels - Excellent temperature control - Convenient parking Misses: - Smoke detector directly over headboard had a flashing green LED light. Not a problem until you turn out the lights, then the entire room is effected. Can't sleep with that happening, so we put a wash cloth over it for the night. - Overnight parking costs $7 via gate attendant. We attended a wake and returned after midnight to see gate lifted and no attendant. Free parking and no gate security after midnight? - One clerk handling checkout line. Wasn't a terribly long wait but she needed help, if anything for a few minutes. We were lucky to be second in line when a flood of checkouts happened behind us. We will definitely be back if rates remain reasonable - recommended.
Genuine Hotels.com guest review
1 night romance trip Aug 21, 2015
A Traveler
US
4.0 / 5Excellent
My first experience with the hotel was the pick up driver from the airport Not very friendly or welcoming at all! Actually I felt very uncomfortable because he was on the cell phone and did even make eye contact .. Nothing ... The front desk staff was very nice but not very well educated on how close I could find simple things like a convenient store. Concierge was not at the desk
Genuine Expedia guest review
Other trip Aug 24, 2015
A Traveler
US
3.0 / 5Good
"OK for a few hours of sleep"
The hotel charges for parking $7 a night sometimes it is $5 in the morning. The hotel is very old and needs to be remodeled but the rooms are clean. The hotel restaurant is very expensive for the value .
Genuine Hotels.com guest review
4 night business trip Aug 17, 2015
robert
US
5.0 / 5Outstanding
Wonderful
Genuine Hotels.com guest review
3 night family trip Aug 14, 2015
candido
US
2.0 / 5Fair
"Classic bait and switch"
They show this very nice 2 room suite with a nice view (Suite, One King Bed (Two Room) is the description of the room... nowhere near the pictures depicted,I got a small little rusting fridge instead of waht the pictures is show a small bar with stools and a huge living room and a view of the lake... wrong! I had a nice view of the roof top on the second floor. talk about a bait and switch to lure you in. I also called in advance to ask about parking with a trailer and they told me it would be $7.00 no big deal but when I show up it's $7.00 per space so instead of $7 my parking bill was $35. I will never stay here again for the sole reason of deception. beware when booking that what you see is definetly not what you will get...
Genuine Hotels.com guest review
1 night business trip Aug 20, 2015
William
US
4.0 / 5Excellent
"Nice hotel close to the Miami Airport"
Had a great experience with this Hotel although I only stayed one night, the reception was friendly and fast everything was ready before we arrived, checking in only took a few minutes.
Genuine Expedia guest review
Other trip Aug 21, 2015
A Traveler
US
2.0 / 5Fair
Rooms weren't fully cleaned on a daily basis, with the dirty towels being left on the floor. No trash can left in the room and any trash left in the corner for the duration of the stay. Had to request more toilet paper after it wasn't replaced after the roll was finished. The hotel room service/restaurant had sub par food, and continued to run out of key ingredients but would not notify us until after we received the food and called to notify them of the missing ingredient. I would not recommend this hotel for more than a one night stay if you need to stay near the airport.
Genuine Hotels.com guest review
1 night business trip Aug 18, 2015
Margaret
US
4.0 / 5Excellent
"First Bae-cation a success!"
We enjoyed our stay at Doubletree. Its proximity to the airport and major shopping areas was idle. The staff was accommodating to all our request and within a timely fashion.
Genuine Hotels.com guest review
6 night romance trip Jul 31, 2015
A Traveler
US
5.0 / 5Outstanding
Hotel, pool and fitness center were nice and clean. Easy access to Miami. We didn't eat there so I don't know about the food but the cookies were excellent.
Genuine Hotels.com guest review
3 night family trip Aug 14, 2015
Jill
US
4.0 / 5Excellent
"GREAT STAY CLOSE TO THE AIRPORT"
When we actually booked the hotel we we're very undecided but with the miami traffic we we're in a great location to the airport. My only gripe there's no microwave in the room nor fridge but if you request one, maybe lucky to get one. The Rioja restaurant had delicious food, lit pricey but it was no complaints. Breakfast buffet was included in our room fee and each morning it was worth the extra. Loved the plaza shops in the hotel. Our service was nice and pleasant. Do keep in mind there will be a fee for parking, we paid $7 nite, you pay for everything to include all the tolls, best to get sun pass. Do arrive at the airport early. The pool area was nice to go and sit and chill but very crowd almost every night - we still enjoyed, if you like to soak in the jacuzzi tub I would recommend getting an early start it stayed FULL. Would stay here again for 1 night and the other nights in south beach closer to the night life, the drive is about 20-25 mins or so depending on traffic, the highways are fast and furious 24/7. Happy Trails
Genuine Expedia guest review
Other trip Aug 19, 2015
butterfieswings
US
5.0 / 5Outstanding
Doubletree is known for its cookies but for whatever reason, none were available when I asked during my nights there and I couldn't even buy a tin..
Genuine Hotels.com guest review
2 night trip with friends Aug 14, 2015
Carmen
US
5.0 / 5Outstanding
"Excellent Hotel"
I stayed here for almost two weeks. The hotel is very clean. The staff was very attentive. Karl at the front desk is the best. Always helpful. Housekeeping is excellent. Celestina cleaned my room. she does a great job and always has a smile on her face. I love this hotel had a great time.
Genuine Hotels.com guest review
1 night trip Aug 4, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place would go back !!"
We stayed for just one night and it was good. The pool area was nice. The room was in need of seem TLC but very spacious. We were on the 8th floor nice view of the pool. We had to pay to park but you do everywhere in the Miami area. They didn't charge you every time you wanted to get your car out which was nice.The hotel had breakfast for a extra fee but ours was included with our room. The breakfast was wonderful. There was so much to choose from. This hotel is close to the airport and Dolphin Expressway which is great. We would stay here again.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
Melissa
US
5.0 / 5Outstanding
I enjoy it a lot!!
Genuine Hotels.com guest review
2 night family trip Aug 9, 2015
A Traveler
US
4.0 / 5Excellent
"Miami Airport short trip"
A decent experience for a quick business trip.
Genuine Hotels.com guest review
2 night business trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
Great hotel! Great stay!
Genuine Hotels.com guest review
1 night business trip Aug 9, 2015
Patricia
US
5.0 / 5Outstanding
"great hotel"
The hotel was beautiful- what you would expect from the Doubletree! Warm chocolate chip cookies and very pleasant and helpful staff. It was a great value for our stay- and we were pleasantly surprised that there was a love seat in the room that pulled out to a twin bed.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Beatiful"
Is wonderful is a good hotel only the problem the Internet is to bad The pool is good and the employees very nice thanks
Genuine Expedia guest review
Other trip Aug 11, 2015
hernandez
US
5.0 / 5Outstanding
"Wonderful and restful stay"
Wonderful and helpful staff. Great interior design and excellent pool with outdoor chairs. Beautiful bar/restaurant, and shopping available at the Merchandise Mart portion of the building. Only minor problem - water covering parking lot making it difficult to enter.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
Benjamin
US
5.0 / 5Outstanding
"Perfect for the business traveler."
This is easily a four star hotel. The service was great and the food was excellent.
Genuine Hotels.com guest review
1 night business trip Aug 2, 2015
Gary
US
4.0 / 5Excellent
"Nice hotel."
Very good place to stay. Close to many places, very central. They should have more dining options.
Genuine Expedia guest review
Other trip Aug 10, 2015
Jhon
US
5.0 / 5Outstanding
"Love Doubletree"
Very pleased with the hotel!! The only issue I had is that housekeeping threw away my full bottle I coca cola when cleaning. I informed the front desk and they provided me with 2 new cans of soda. The hotel is about 20-30 minutes away from good local spots but it was definitely worth it! I would stay again.
Genuine Expedia guest review
Other trip Aug 9, 2015
leah
US
3.0 / 5Good
"Stay"
Room was hot and the was no microwave or fridge in the room.
Genuine Hotels.com guest review
3 night family trip Aug 3, 2015
Jonathan
US
5.0 / 5Outstanding
"Close to everything, easy to find your way"
We enjoy our stay, and sure next time is already our choice
Genuine Expedia guest review
Other trip Aug 8, 2015
lola
US
5.0 / 5Outstanding
"Loved this hotel"
I loved it ! It was close to everything very clean and the staff very friendly . I will def be staying here again when I go back to Miami later on this year.
Genuine Hotels.com guest review
7 night romance trip Jul 28, 2015
David
US
3.0 / 5Good
"Miami getaway"
Hotel was nice however the description isn't the same as what you actually get. There's no pool bar & the pool wasn't heated. On our second night my daughter noticed that her bed had bedbugs. So we slept in one of the doubles together because it was in middle of night & no one is was at front desk.
Genuine Hotels.com guest review
3 night family trip Aug 1, 2015
keishia
US
1.0 / 5Poor
"Bad Experience. Missing Object. I not recomend."
Two hours after checkout I realized I had forgotten a 150 dolars gift in the room (a bluetooth speaker) . I called Costumer Service and Security and they were not able to find the package. How was it possible, once, they had to clean the room for next guests? I was not allowed to talk to the manager even after calling several times. I would never recomend or return to this hotel.
Genuine Hotels.com guest review
3 night trip with friends Jul 15, 2015
Alfredo
US
3.0 / 5Good
"Fix the doors!"
Hotel needs to put something on bottoms of room doors because they let in noise from hallway and delivery fliers by the dozen are slipped under your door. Annoying and unnecessary.
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2015
Miguel
US
2.0 / 5Fair
"Nice hotel close to the airport"
None smiling staff at check out he was talking without looking at me busy doing something else and he did not thank me he just said "ok" two star hotel
Genuine Expedia guest review
Other trip Aug 3, 2015
A Traveler
US
4.0 / 5Excellent
"Soft bed, poor keys"
The hotel feels like it's in the middle of nowhere. I mean, it isn't walkable. However, the hotel itself offers many shops and is well kept. I checked in late, around 1 am. There were a couple of hairs in the bathroom. 1 in the tub and 1 in the sink. When I took my shower, the water was stopped up and swelled around my feet in less than 1 min. I was grossed out, but too tired to bother, so I waited until the morning to call the front desk. When I did call, they sent someone up to rectify the issue. All food I order was good and still hot upon arrival. Speaking of arrival, the check-in cookie was delicious!! Perhaps, I was just hungry. Some of the channels didn't work in my room. But, there were plenty others to watch. The only main complaint that I have is the key cards. I had to go downstairs 3 times, during my 3 day stay to have my card reset. I was locked out of my room more times than I should have been. I never had the key card by anything else that would've wiped it clean... it was just sitting on the counter. I'd book this hotel again, but they need to fix that key issue.
Genuine Hotels.com guest review
3 night trip Jul 31, 2015
Alexa
US
5.0 / 5Outstanding
"wonderful."
Just outstanding.Great customer service. Clean room. Excellent.
Genuine Hotels.com guest review
1 night family trip Jul 19, 2015
ernest
US
3.0 / 5Good
"Nice hotel ..the manager was nice and pleasant"
The shuttle bus service sucked when i firts arrived. I waited forever after 3 phone calls to the hotel. The room was pleasant and clean wasn't too crazy about my view just construction everywhere . Tye room service was poor took forever to get someone on the phone until the manager personal took my order over the phone but they forgot the order so many times ,ended up not enjoying my breakfast but the manager was kind enough to give me a discount. The worst was the false alarm at 4am everyone had to evacuate the hotel. I would still book the hotel in the future because of the price.
Genuine Expedia guest review
Other trip Aug 2, 2015
Nkem
US
3.0 / 5Good
"Good enough hotel, but inefficient staff."
The hotel looks and facilities were good enough. My wife and I were split on this. While I though it looked pretty much like any hotel in the price range, my wife didn't like it as much. What was disappointing was the staff efficiency and treatment. We had a problem with the room that could have been easily solved by immediately switching the room for us. Instead, the staff sent a technician a couple of times to the room to try to fix the problem, and when they finally decided to switch the room, it took at least an hour to get the keys for the new room.
Genuine Expedia guest review
Other trip Jul 29, 2015
George
US
5.0 / 5Outstanding
"Best stay!"
Great!!! ¡
Genuine Hotels.com guest review
1 night business trip Jul 18, 2015
harriett
US
5.0 / 5Outstanding
Stayed to be close to the airport. Our two teenage sons loved the hotel. Room was huge even for the four of us. Gym, indoor basketball were a huge success for our sons.
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
Agnieszka
US
5.0 / 5Outstanding
"Double Tree Miami Airport Review"
This hotel was wonderful, clean and in a great location. The one awful thing about this hotel is that the key don't work, every single time we leave the room, we have to go back downstairs, from 10th floor, to get a new key made. After about 8 trips downstairs we finally asked for a room change. The lady at the front desk told me all rooms are having the same issue. If they already know that this is a recurring issue in all rooms, they should have had a plan to fix it sooner. We were there for 4 days.
Genuine Hotels.com guest review
3 night family trip Jul 11, 2015
Henry
US
2.0 / 5Fair
"Way overpriced for what you get, stay elsewhere"
The only reason why anyone would stay here is because it is convenient to a lacation like the airport. we had prepaid this hotel so we had no choice, but now we know there are many more optiins in the area, including hotels with more stars at cheaper rates that include parking and breakfast. We had to pay extra for parking and there was no breakfast included in our rate. Rooms were spacious and housekeepers were fridly, but the guest service staff could do with training. Ordered room service once, had to pay steep charges for service and taxes for an order of 3 fish tacos that arrived cold and had one small piece of fish each. Ordered a normal beer at the bar, which turned out to be more expensive than any beer we've ever had even at fancy places... And it was served in a plastic cup.
Genuine Expedia guest review
Other trip Jul 24, 2015
Nina
US
5.0 / 5Outstanding
"wow."
Excellent staff. Comfortable room. Outstanding service.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2015
ernest
US
5.0 / 5Outstanding
Room was excellent. Bed was so comfortable. Only thing was missing was a refrigerator
Genuine Hotels.com guest review
1 night trip Jul 18, 2015
Danette
US
5.0 / 5Outstanding
"Clean and modern"
The hotel was clean and very modern. The staff was attentive, and personable. I would definitely stay at this hotel again.
Genuine Expedia guest review
Other trip Jul 23, 2015
A Traveler
US
4.0 / 5Excellent
"The hotel is close to the airport."
The hotel is a perfect place to stay if you have a layover at the airport. It doesn't have much around it for restauants, but the hotel food was ok. We had to take a taxi to get to the city to do things, it isn't close enough to walk. There is a great gym; the gym is spacious and has plenty of equipment. The staff was very friendly. We were bummed that there was an event one night and we couldn't use the pool, but the staff let us take a quick dip before the event started and while they set up.
Genuine Expedia guest review
Other trip Jul 21, 2015
Michelle
US
4.0 / 5Excellent
"5 minutes far from the airport. Nice room."
Nice room. No breakfast. They are charging us 25.00 more and we don't know why...
Genuine Expedia guest review
Other trip Jul 21, 2015
A Traveler
US
2.0 / 5Fair
"Disappointed!"
Rooms not cleaned well--had a bottle cap under the desk, a clump of hair by the dresser, used dental floss under the Kleenex box in the bathroom. I had a handicapped accessible room, but the grab bar by the toilet was not beside the toilet where it might be useful, it was behind the toilet! All in all I would rate this as a 3 star not 4 star hotel.
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
Nice Hotel and good position very closed with Miami international airport.I found a clean hotel and very nice also for packing a car in the parking area.
Genuine Expedia guest review
Other trip Jul 20, 2015
Dunia
US
2.0 / 5Fair
"Find another hotel to stay"
The building needs improvements, the pool is dirty and ugly. I would NOT recommend this hotel to anybody. Parking is far from the hotel and you have to pay a daily parking fee.
Genuine Expedia guest review
Other trip Jul 20, 2015
Guille
US
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