"Excellent all around."
Great hotel set up. Great crowd. Walls were kind of thin but other than that was a great stay.Genuine Hotels.com guest review
"Flights cancelled and delayed"
It was such a pleasure to stay here after 15 hours of delays and cancellations. Managed to fly the 1 hr 6 minute flight to Dallas so I could get out the next day and on to my cruise ship. VERY nice and helpful front desk personnel.Genuine Hotels.com guest review
Modern, friendly, perfect for business and pleasure.Genuine Hotels.com guest review
The room was very nice, but the breakfast was way too pricey. Parking, likewise, was an unexpected expense. The advertised Hotel.com price did not account for the hidden expenses.Genuine Hotels.com guest review
They didn't give me the room that was booked. The room was downgraded and they said that they didn't have the booked room available. They charged the same.Genuine Expedia guest review
"Very clean and great service"
Close to the galleria with a shuttle to take and pick up on the hr. Rooms were great and beds were so comfy! Service was amazing and I would recommend staying here and would stay here again! Had drinks at the bar and watched some tv and the service was great as well as the drinks!Genuine Hotels.com guest review
"No AC in the rooms"
I was very disappointed with the lack of AC. I would rate it better but another parties room was hot as well. The hotel didn't have fans so it was a miserable nights sleep.Genuine Hotels.com guest review
It was great and everything was so nice and comfortable.Genuine Hotels.com guest review
Loved the hotelGenuine Hotels.com guest review
"Used to be better"
I've stayed here several time when I'm conducting business in the same business complex. This time was different. The freeway in front of the hotel is so mangled---it's apocalyptic. There appears to be a new hotel chef as the food was not as good. The food is MUCH too expensive. I resorted to ordering delivery which was slightly slower but at least […] 30% less expensive. Read moreGenuine Hotels.com guest review
Overall everything was great, the only issue I had was water leaking out of the shower doors. I was on a business trip stayed there for 2 weeks left a note for the housekeeper but did not really address the issue. But other then that everything was great!Genuine Expedia guest review
"Hotel in an island of overpasses"
Staff was super polite however Charges for internet was disappointing Could not walk anywhere - there were highways everywhere - the shuttle bus to the shopping center was regular but limited freedom. Unless you have a car this is not a good place to stay to see DallasGenuine Expedia guest review
"Great outside look .rooms not that great"
I was not please with the services of the manger I check in and went to my room and sheets were dirty and the bathtub was not clean when asked for my money she stated the I could not get my refund back I was really up set. so the guard came and made my wife and I happy. he gave us a comp. for free dinner and it was o.k. The services of the valet was […] awsome. for the same price we could have went to the doubletree and could have received a room with an icebox and microwave. I was very unhappy with the stay ,will I ever stay there again NO NO NO. Read moreGenuine Hotels.com guest review
"Near the Galleria Mall"
Overall, the room was comfortable, attractive and welcoming. The drawbacks were: no minibar in the room though and only 1 sink in the bathroom (however the vanity was well designed for accommodating a couples' toiletries comfortably and the shower over tub was wide and had great ledge space).Genuine Hotels.com guest review
"Good Location, Uncomfortable Room"
The bed was incredibly uncomfortable, there was light coming if from the hallway. There were loud noises coming from the heat/air that kept waking us up. Not what I would expect from a Hilton Hotel. Also you have to pay to park which irks me, but it isn't uncommon in Dallas. Wish that it would have been advertised though.Genuine Hotels.com guest review
"Clean hotel, that's about it."
Price of room reasonable, they get you with parking and breakfast. Holy smoke, $48.00 for 2 for breakfast (did include $5. tip)Genuine Expedia guest review
"Very nice hotel in North Dallas"
Very well organized and oporated corperate Hotel. Just what you expect a 4 star Hiton to be.Genuine Expedia guest review
"Pay for parking...rediculus!"
Other than parking for a hotel room you pay 150 plus a night for, it was good other than that. Hilton or no Hilton paying for parking is a rip off.Genuine Expedia guest review
Great hotel. Just beautiful. We celebrated our anniversary in style. Everyone was so nice and warm.Genuine Expedia guest review
I asked for a Hypoallergenic room because of my sensitive little girl. I was not dissapointed actually I was Impresed.Genuine Hotels.com guest review
Valet could be LOTS better.....wife and I staying and we had to ask for two sets of towels every day.....Genuine Hotels.com guest review
Traffic bad to get in an out of hotel. The mattress was a giant hole.Genuine Expedia guest review
"liar liar pants on fire"
The condition of the hotel was awesome: clean, bright and just a general crispness about it. The bar in the lobby had nice drinks and pleasant service. However, unless u are there for a covention at the Lincoln center,which I was not, it is not terribly convini. I was in Dallas for the state fair. After calli g the hotel and being transferred to the […] concierge to find out about shuttle to the state fair, I was given a certain affirmative that there word be service for the fair, so I booked the hotel without hesitation. LIES. LIES. LIES. The fair was a thirty minute drive away and there was in fact no shuttle! Also, was not allowed to leave my car with valet, while I checked in. That has NEVER happened to me, I had to park in a nearly full parking garage and carry my bags across the street to the hotel at 11pm, alone and upset. For the inconvenience, the woman who checked me in did give me free parking for the night. The hotel was aside from the valet and the lies, however that is enough for me to decline to stay there again. Point of the review, don't trust the valet or concierge, rather than say I don't know or I am not sure, they will lie. Google map your destination from the hotel on your own to be sure. Read moreGenuine Hotels.com guest review
"Convenient to shopping and restaurants"
No fridge in rooms, not really convenient. Bathroom was dirty with hair balls left over from a previous customer.Genuine Expedia guest review
From the friendly staff....the ohh so comfortable beds and the great room service...I had the most wonderful stay.Genuine Expedia guest review
"Enjoyed Our Stay"
My husband and I enjoyed our stay at this hotel. It did take awhile to reach this place because of the construction on LBJ, (traffic was pretty bad) but once we arrived it was great. The self parking garage had easy access. Check-in was fast, no waiting in line. Our room was on the 20th floor and it had a great view of Dallas. The room was clean and […] quiet. The room was a good size but the bathroom is pretty small. The free breakfast in the morning was pretty good, coffee was great. Read moreGenuine Expedia guest review
"WILL VISIT AGAIN"
ENJOYED OUR STAY; LUXURY HOTEL AT A VERY AFFORDABLE PRICE. WILL GLADLY RETURN.Genuine Hotels.com guest review
"Conducive to business needs"
My stay was frankly lovely: comfortable room, convenient to my business meeting, nice facilities etc. Just one minor hiccup. I happened to leave my trench coat in the closet after check-out. I called hotel security and left a message which said they would respond in 24 hours. I'm already going on 48 hours and haven't received a call back. Bummer.Genuine Hotels.com guest review
Hotel was great, desk staff was extremely helpful and friendly. Was dissatisfied with the valet parking. The valets did not say there was a charge and the rates are posted away from the main entrance, out of sight from a guest entering the hotel. A guest does not know there is a charge until their bill is delivered. I found this to be unprofessional, […] to say the least. Based on this lack of communication I will reconsider staying here again. Read moreGenuine Hotels.com guest review
Poorly staffed valet stand created significant delays at both check-in and check-out. No mini-bar, fridge or bottles of water in the room. When I called front desk, an empty fridge was $25 to bring to the room and no offer was made to bring water to me (even for a room charge). After a LONG and busy travel day and once I was already undressed and ready […] for bed I discovered there was not even bottled water in the room. The response from the front desk was "We are primarily a business hotel, water in the room is not a typical request of our guest". I will not be returning to this hotel. Read moreGenuine Hotels.com guest review
We had a great stay. No problems whatsoever.Genuine Hotels.com guest review
Great, I enjoyed everything about this hotel. Down bedding was nice.Genuine Hotels.com guest review
"Hilton/Lincoln Center - Meh"
Excellent/friendly staff, average accommodations, disappointed that you get ten-n-twentied for everything unless you're in the HHonors rewards program. No free parking, period. No free internet access. No complimentary breakfast. Fees are identified on their website, but disappointed that these (and other) basic travel perks are not included for the […] price they charge. Only stayed there because of the convenience of the location relative to our reason for visiting North Dallas. Next time will explore other hotel options in the area. For a mid-to-upper level hotel/brand, would rate it as average with regards to comfort/elegance/etc. Top notch staff, all of the personnel we encountered were very friendly and helpful. With a nod to Kevin Nealon, we were whelmed but not overly. Read moreGenuine Expedia guest review
"Nice hotel close to downtown area"
Had a relaxing stay, customer service and staff was very helpful & friendly!Genuine Expedia guest review
Overall, always love our stay at the Hilton..Genuine Hotels.com guest review
It was a very nice place to retreat to after our wedding. The room was very nice with a great view but is difficult to get to. The front entry is a little out of the way and difficult to find if you don't have a knowledge of the area. Everyone was very friendly to include even the valets. The breakfast was nice but very light. We liked the fact the […] executive level breakfast was located on the upper floors and which meant we weren't fighting with the rest of the hotel and had a nice environment to sit down in. Read moreGenuine Hotels.com guest review
The pool area was quit cluttered with many used towels laying around. There did nit appear to be any staff maintaining the pool area as the trash cans were overflowing .Genuine Hotels.com guest review
Pool is cheapGenuine Hotels.com guest review
Convenient, Clean, Good Value. I would highly recommend this hotelGenuine Hotels.com guest review
Hotel Staff was second to none in customer service. I will stay here again!Genuine Hotels.com guest review
"Good business hotel"
This is your basic hilton - good for a quick business trip. Staff were very good. Only complaint was that my room was frigid. Even witht the thermostat turned all the way up it couldn't have topped 65 degrees in there.Genuine Expedia guest review
"Paying For A Name And Nothing More."
This Hilton was nice aesthetically but that was about it. You had to pay for everything to stay there. No breakfast is included in the rate, yet they want to you to pay an arm and a leg for muffins and milk that many other competitors offer with the room. Wi-fi is also a seperate fee, per device, per day. They even tried to charge for parking even though […] I did not use their valet service or parking garage. The staff was also very rude, they kind of forgot that I was the customer and not them. If your looking for cleanliness and the feeling of being a posh tourist then by all means go ahead and stay, but if you are looking for something where you get your moneys worth and have just as nice as a room then you need to be looking else where. Read moreGenuine Hotels.com guest review
Lots of bang. Really no buck. You won't hate staying here. But it's just fancy looking average.Genuine Hotels.com guest review
"Nice Hotel in a convenient location"
Room was good. Good price and good location. We stayed there for a wedding. Requested the executive suite so we could get breakfast included. Room was really nice and the facilities were also good. Air conditioning was noisy, so it was hard to fall asleep. We were told breakfast from 7 to 11 am. When we got to floor 18th, there was hardly any breakfast […] left and no coffee. We were lucky to get the last eggs and some fruit, but that was it. Maybe we were too late. Read moreGenuine Expedia guest review
Great hotel! My only complaints are that our bathroom sink was COATED in a thick film of what looked like dirt. I don't see how that was missed by the cleaning crew. Other than that, the bed was comfortable and staff was friendly. I would stay again!Genuine Expedia guest review
over all it was nice too much construction going on hard to get toGenuine Hotels.com guest review
Hotel was beautiful!! However, the desk staff was not. During check-in, we asked for extra towels to be sent up to the room, never saw them. We paid for the hotel's wifi service. The staff acted as if it was a put off to give us details on it. We were not informed until the bill arrived under our door the EVERY device you connect to the wifi is charged […] the fee. Since we had children with us, that meant 5 devices had been connected during our stay. During check-out, we tried to explain that this was not explained to us. The fee was not dropped, no one apologized for not informing us. We were given a look of "really I don't care" and had to pay the full amount. On top of that, the room rate was $20 more than what was listed online when we booked & we had to pay $14 to self park overnight. We loved the hotel itself but it needs a new management team & staff ran under it. I will not book this hotel again strictly because of the staff. Sorry Hilton. I've stayed at Hilton hotels before but will not stay at this location again. Read moreGenuine Hotels.com guest review
The hotel was nice and the pool area was cool. The room was clean and decent sized. The beds however were the most uncomfortable thing I have ever slept on. 2 days later and my back is still killing me. Felt like it had a bow in the middle. Ruined the entire thing.Genuine Expedia guest review
While almost everything about this hotel was top notch, there was one major thing that was severely lacking...it had horrible views. Right out our room there was nothing else but another large tower. I asked if we could get a room with a better view but was told that they really don't have any because they are in a business park. They were nice enough […] to show us a room on the other side of the hotel, but it had the same views. If a good view means nothing to you then this is the place for you. It was amazing otherwise. Read moreGenuine Expedia guest review
"Exceptional hotel with very convenient location"
Exceptional hotel with a beautiful outdoor area to walk, run, or walk your dog!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )