"Won't stay there again!"
I had my reception at this hotel 15 years ago when it was a Doubletree. It was beautiful then. The hotel has aged and the decor is nasty now. We got an upgrade and free breakfast and parking after wanti g to check out after being in the hotel less than an hour. Turned on the shower and it looked like urine coming out. Gross! They said it was due to […] the construction. This will apparently happen for the next two years! We went there for a night away and to lay out by the pool and get some sun. Huge trees co weed the entire pool so it's all shaded. Whats the point of having an outdoor pool? Waste of money, we won't stay there again. We did go down to the lobby bar and the staff was great there and the good was good. Read moreGenuine Expedia guest review
"Horrible Night's Stay"
The tub area wouldn't drain and the water temperature at the faucet area was continuously hot. It was a noisy room (always heard loud noises througout the night#. Last of all the cable television kept freezing #DirecTV).Genuine Expedia guest review
Walls were paper thin. No privacy. Parking was inconvenient and expensive. Room was clean and comfortable and the hotel amenities were nice.Genuine Hotels.com guest review
We go to Dallas more often and we tried many other hotels. This hotel room was very clean especially the bathroom. very specious room. good service.I totally recommend this hotel.Genuine Hotels.com guest review
Hotel was nice and staff was very friendly however they gave misleading suggestions with regards to dinner places (that were not open or very far) and travel planning (poor timing recommendations).Genuine Hotels.com guest review
"Beautiful hotel, terrific service"
The hotel was gorgeous. Great customer service at check in, as well as check out. Complimentary bar treats given out to customers, and happy servers. The rooms were beautiful, and nicely appointed. Quiet, comfortable, and quality stay.Genuine Hotels.com guest review
"May Business Meeting"
It was very enjoyable. The room, the service, the staff, and room service made my stay second only to home.Genuine Hotels.com guest review
"Great "Surprise" Mini-Vacation"
We really enjoyed being able to book 2 rooms through expedia! Great time. Front desk staff were excellent! There were a few "negatives." One of our rooms needed some attention: trash was in the ice bucket! Bathroom was not entirely clean! Because we were rushing to get to dinner with family, I chose to "take care of it." The charge for accessing the […] internet is outrageous! You should allow multiple devices on the internet when they are in the same party; room. In spite of these things, I would return ... especially if I could get such a great expedia deal again. Read moreGenuine Expedia guest review
first of all we get there and find out we have to pay 7.00 per day to park. Got in at 6:00, had to pay 7.00 for that day, then left the next day, and had to pay again. The beds were not very comfortable: you would think for what you are paying they would have nice soft beds, but not the case. The ice machine didn't work on our floor, and when we called […] the front desk they said go down to the next floor. The vending machine didn't work either. We wanted a late snack, and they had nothing. Called the front desk again and they told us our only option was to order room service, which cost us 30.00 bucks. The staff wasn't rude per say, but they were not friendly either. Read moreGenuine Hotels.com guest review
"Its just OK"
Not bad, but the walls are thin and there are just too many people in the hotel for my liking.Genuine Hotels.com guest review
"very nice stay"
We enjoyed our stay very much. My only complaint is that the breakfast in the executive lounge was marginal. There was no microwave to warm the pastries which were straight out of the refrigerator. The plates were bread and butter size. It was as if the "weekend" guests were dealt less quality. I have to say I would definitely stay again!! We were, […] overall, pleased. Read moreGenuine Hotels.com guest review
"Good hotel for my business trip"
Perfect hotel for my business meeting & great location for where I needed to be. Staff was friendly, and nice atmosphere in the lobby if you're looking for a cocktail. Be careful if you're using Apple maps on your iPhone, as they map the address wrong, and send you across the street. Google maps works fine though.Genuine Expedia guest review
My experience at Hilton Dallas is the best I love it!!Genuine Hotels.com guest review
"Nice Hotel. Nothing much around"
The hotel was very nice. In great condition other than a strange and loud gurgling sound that came up a few times during the night. I was working in the attached tower so I didn't rent a car. There's pretty much nothing in walking distance. The galeria is quite close but you can't walk there due to the the freeway interchange. They have a free shuttle […] once an hour that takes you to the Galeria. Read moreGenuine Hotels.com guest review
"Very nice hotel."
very nice. No complaints but only there two nights. It was nice that when we said we had a baby and asked for a crib they immediately asked if we needed a mini-fridge for milk.Genuine Expedia guest review
"They make you feel very welcome."
The staff are all super friendly. They make you feel very welcome. Check in is super fast and the lobby is a great place to just sit and chill. The rooms are spacious and comfortable and very clean. Good food at their restaurant There is a lot of freeway construction going on around this area of town which can be a hassle (you have to pay close […] attention to the signs) but the hotel is worth it. Great location, beautiful atmosphere. Very convenient to the Galleria (the hotel provides a shuttle). This is one of my favorite hotels and I have stayed at many. Read moreGenuine Expedia guest review
"" NOT What I had in mind ""
Everything was alright except that they wanted to charge me for in room WIFI and overnight parking. " I paid $350 for 3 nights of stay why should I pay for parking and internet too? " over all I accepted a little more from Hilton than they offered me on the 3 nights that I was there. The advertising says I would have lots of channel in my room to watch […] movies and TV but when I get to my room I find out they want to charge me for those too. Read moreGenuine Expedia guest review
It's a nice big hotel but empty no complimentary breakfast no stores etc etc 2 expensive with no luxuryGenuine Hotels.com guest review
"bathroom ceiling was leaking!!!"
I should say that the hotel location was very nice and overall it is a good hotel, large rooms, great beds, etc. But, on the second night of our stay around 3am we heard water pouring. We thought the shower might be on, but no!!!! The ceiling was leaking not leaking more like pouring. We let the front desk know in the morning. Their reaction was so […] unacceptable. Instead of being sorry or at least nice about did, the lady told us why did it take you so long to let us know!!!! We rely on our customers to warn us about maintenance issues. As if it was our fault and she had no responsibility. To be honest the leaking did not bother me as much as her unprofessional reaction did. Never go back. Read moreGenuine Hotels.com guest review
"Good value for the money"
This hotel is convenient to north dallas and was a very good value for the money. We enjoyed our stay and the courtesy of staff.Genuine Hotels.com guest review
"Fantastic staying overnight"
Very good, terrific actually~ It's a nice place.Genuine Hotels.com guest review
"Great for my kids and family hotel"
The hotel is wonderful, but my only complaint is the temp of the pool for children. Our stay was the best. We were upgraded and loved everything:)Genuine Expedia guest review
"So-so and lots of extra charges"
Got a good rate at the hotel, but there are lots of hidden charges (Internet, parking), pretty much every time you turn around. So be ready, and make sure to consider those when looking at the rate the hotel offers.Genuine Hotels.com guest review
"Good for location, not much else"
Dated and boring rooms, nice service, good location for me - close to the office! Wouldn't stay here otherwise.Genuine Hotels.com guest review
Very friendly and accomadating staff. Conveniently located.Genuine Expedia guest review
Well I know why the rate was so good. The service is subpar the front desk agent was not friendly at all during check in. Valet parking $23 a night but the attendants are not there at night you have to park and drop the keys off at the front desk? Shoulda only been charged half. I couldn't even reach them by phone but was transferred to a phone call […] between a resident and the same clerk arguing. The room was really nice though lol. Read moreGenuine Hotels.com guest review
"Very good service"
The velet staff was Awsome! The internet service was inconsistent and expensive. In this day and age everyone has nord than one device and they charge per IP address. The business center has been neglected and nothing worked in it. Oh yes but the Great bar made up for it.Genuine Hotels.com guest review
"Close to freeway"
The room was really nice. The staff even gave us a room with a decent view so that we didn't have to look at the freeway construction. The only thing I didn't like was the bathroom. It was too tight and compact.Genuine Hotels.com guest review
My stay was great the first night however the second night the room behind my room had small children/infant crying into the early morning hours. Also, the valet seems to make a difference by race in whom he charges. He charged my co-worker for parking 5 minutes but did not charge a white gentlemen and was very rude. It concerns me that a person working […] in a job with such diverse cultures and races would display this type of behavior. Read moreGenuine Hotels.com guest review
Traveled to Dallas for a weekend trip. My daughter is into the American Girl Dolls, and Dallas has a huge store there next to the Galleria. We picked the Hilton Lincoln Centre because of the Hilton name and it's proximity to the Galleria. The hotel staff was extremely nice, but that's about where the good experience ends. The parking situation was dreadful. […] Our key cards never worked, so getting in and out of the parking lot required a call from our cell phones to the desk or valet each and every time. Once in our room, we had a murky yellowish-brown water pooled up in our sink. The same happened for short periods when we ran the shower. Our room smelled like a hint of septic-tank, so we could only assume what the nasty water was comprised of. The room is nice, but a little dated. We definitely expected more from a Hilton property. We typically stay in the Westin or Gaylord Texan when we travel to Dallas, and I wished we would have stayed at either of those this time around. The experience was neither horrifying nor enjoyable. But if you're traveling for pleasure, I'd recommend staying someplace else. Read moreGenuine Expedia guest review
The room was ok. It was a none smoking room but the sheets and bed smelled like smoke. The hot water wasnt hot the 1st nite. The water was hot right before we checked out.Genuine Hotels.com guest review
Overall was quiet and comfortable. Bathroom needed maintenance and towels.Genuine Hotels.com guest review
The room and bathroom were filthy. Old bottle caps laying on floor, dried urine around base of toilet, hair all over room.Genuine Expedia guest review
"Place was awesome!"
Place was awesome, the shuttle was great and brought us all over.Genuine Expedia guest review
It was very enjoyable. The staff is very courteous, and the rooms were as good as home. I really enjoyed the choice of small to large eateries in the hotel. There is quite a bit of construction in this area,so that created a small problem with traffic when coming and going, but all was wonderful otherwise. The hotel is in a great location for shopping, […] sightseeing, and dining out. Read moreGenuine Hotels.com guest review
"Room run around"
I broke my toe a day before my second visit to the Lincoln Center Hilton First time was magical but second not so much. Ordered executive suite but then realized it had stand up shower no good. Changed room to cheaper room but didnt get refund. After going out for dinner and came back wanted to soak in tub but once again a stand up shower. Called front […] desk girl laughed and said are you serious three times. Finally got room on the 15 floor. Not that nice. Mildew in tub. View of construction on 635 not nice. Now I have a $50 hold on my credit card that won't be realized until 3/5/13. I have no ideal why. Not sure I will return til the summer. Read moreGenuine Hotels.com guest review
We had to go to Dallas for a family medical emergency. Staff was very friendly and helpful.Genuine Expedia guest review
Entrance is kind of complicated to the loby but not a big dealGenuine Hotels.com guest review
"Ok stay, but bargain price includes nothing."
I received an exceptional deal through Expedia for two nights. Upon arrival, I was offered an "upgrade" for only 20 dollars a night, so I considered this still to be a bargain. I am still not sure what the upgrade truly entailed, but the room was nice and comortable. I thoroughly enjoyed the comfort of the bed. One of the most comfortable hotel beds […] I've slept on. I was on the top floor, so traffic was minimal most of the time, and no stomping from above. Minuses: 1. Internet. Internet is NOT complimentary. It is $12 a day PER DEVICE. So, any lengthy stay can become extremely expensive. 2. Parking. The hotel is part of the Lincoln Center, so a parking garage is mandatory. For guests, it is a flat fee of about 13 dollars a day. 3. Room service. Menu is rather limited for normal hours. I don't understand why this would be. 4. Walk in showers. While the shower was clean and the shower very relaxing, the doors leak like crazy. 5. Bathroom with an audience. The bathroom shared a vent with the neighbor's bath. Unfortunately, not only could you hear everything they said clearly, you can also see light from their bathroom in yours. The vents were turned upwards to prevent spying, but I'm sure perverts could counter that somehow. Whisper. 6. Heater in room did not work. Found out too late. 7. Had issue with noisy teens at midnight shouting from the elevators. Read moreGenuine Expedia guest review
excellent Hotel! Great Location!Genuine Hotels.com guest review
"Great hotel for all!!"
There is no reason this should not be a 5 star hotel.Genuine Expedia guest review
It was ok. I wish it would have had a refrigerator and microvave with the price of the rooms that I selected. I had an executive suite but no refrigerator or microwave etc.Genuine Expedia guest review
Very nice room but could talking from adjoining door guest. Breakfast was only for executive stay on 18th floor not in lobby. Parking was conveint overall stay was very niceGenuine Hotels.com guest review
"Would not stay here again"
I am the optomistic type of person who tries to see the positive in every situation. This hotel made that difficult. This hotel does not have a refrigerator or a micorwave in the rooms. Futhermore, the water in the sink becomes pretty hot and you find it difficult to cool down the temperature. However, the shower is cool to luke warm, and we found that […] the showers would not get hot. We were provided heated floors in the bathroom the first night of our stay, however the next night they somehow got turned off. When you know you are paying for something, and it doesn't work, it becomes frustrating. This hotel was close to the Galleria Mall, and we liked the location. The rooms were clean and nice. However, all the restaurants that provide breakfast in the morning at the hotel were closed on the weekends. This is not a big deal if you have somewhere else in mind to eat, but it is a huge inconvience if you usually eat at your hotel. Lastly, there is a bar right in the middle of the lobby. If we had known that, we would not have stayed here. Everytime we wanted to get to our room, we had to pass through large crowds of people drinking. In our opinion, that is not exactly family friendly. We appreciated the clean rooms, the great location, and the good customer service we finally observed. However, with all the negatives involved, we don't plan on staying here again. Read moreGenuine Hotels.com guest review
VERY SATISFIEDGenuine Hotels.com guest review
We occupied room 718 and at first we could not get warm water out of the shower...only HOT. Took us a bit of time to figure it out, but the Hot and Cold water controls on the shower are "reversed". We enjoyed the Fitness Room as well as the Pools.Genuine Expedia guest review
"THE HOTEL IS A GEM"
I was so surprised at the hotel as it was superb. I had seen it tucked in there south of the Galleria many times but never knew it was so nice. It was beautifully decorated for Christmas and the staff was really great. Thanks for putting this hotel on your list.Genuine Hotels.com guest review
"Not my kind of hotel"
The construction around the hotel make the place unbearable diving in & around was horribleGenuine Expedia guest review
"Great for business travelers"
Great quality hotel, perfect for business travelers.Genuine Expedia guest review
Very nice hotel, i will stay here everytime i go to DallasGenuine Hotels.com guest review
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