".. As Usual, Hilton Standard!"
It´s a big hotel with good facilities (not the ultimate), but Ok. Rooms clean, complete but it looks a Little old. I expected something betther because of the Price, but is Ok. .This is among an Standard to this kind of hotels.Genuine Expedia guest review
"North Dallas galleria mall"
Once we found the hotel, it was very nice. Unless you are coming from the west side, on highway 635, it is very difficult to visualize.Genuine Expedia guest review
"Great place to stay in DallasV"
Great location near the Galleria, especially with the complimentary hotel shuttle every hour. Hotel and staff are great, always so helpful and accommodating. Concierge was great too with dinner arrangements etc. Our favorite Dallas hotel.Genuine Hotels.com guest review
"A very nice hotel"
The hotel was great. Only problem i had was one person saying i couldnt check in till after 3 and they didnt even check on the room. I went someone else and they said it was ready.Genuine Hotels.com guest review
"Would rather pay higher rate vs. nickeled & dimed"
I stay at this Hilton a few times per quarter because its convenient location; I always book through Hotels.com, so I understand the front desk don't necessarily consider me loyal, but it's a bit irritating when I'm asked every time whether it's my first stay. Far more annoying are the incremental costs of parking, internet and water. The rooms do not […] have mini bars; they do have vending machines on each floor and a gift shop to buy bottled water. Last week, I got back to the hotel and the gift shop was closed, I went to the vending machine on my floor, it was out of water. I went to the vending machine on the floor below me, it didn't accept credit card. I went back to my room and called guest services, I explained the effort it was taking to track down a bottle of water, they decided the right move was to transfer me to room service, who eventually brought me a bottle of water and a receipt for $13. Very frustrating customer service experience. Read moreGenuine Hotels.com guest review
hotel was beautiful. the guest service team really needs to pay attention to reservations and how they are booked so they do not call the guest at 7am the next morning demanding payment when the room is already paid had they looked at the reservation more closely they would have known that. Bed was more comfortable than I thought it would be however […] the lighting needs help and the bathroom too small. include some toothpaste in the toiletries in the bathroom and some coffee cups for the coffeemaker in the room kinda hard to drink coffee when no cup is available. Read moreGenuine Hotels.com guest review
Rooms need better painting and new bathroom fixtures.Genuine Hotels.com guest review
"Great stay, questionable parking"
The hilton is a huge hotel. The lobby was beautiful, the staff was friendly and accomodating. They were helpful explaining the parking situation. The only downside to the hilton was the parking garage. $16 to store my car for the evening seemed a little outrageous, and its a small walk from the hotel. You dont even have to be exposed to the elements […] if you take the basement walk. Read moreGenuine Hotels.com guest review
"Nice clean hotel minus the breakfast"
Breakfast was limited and didn't look appetizing. Overall good and centrally located.Genuine Expedia guest review
"Excellent choice. Very comfortable."
Loved the idea that Hotels.com was next door :-) Wonderful hotel, A+ Great service, but only issue was you can hear everything thats going on the hallway :-( I still Enjoyed our stay.Genuine Hotels.com guest review
"Very good for a weekend rate."
Excellent hotel.Genuine Hotels.com guest review
The customer service in this hotel is wonderful! Everyone we encountered was friendly and helpful. The room itself was nice, however, it was obvious that this was an older hotel. Unfortunately, we could hear everything going on in the hallway, so instead of sleeping in on our anniversary, we were constantly hearing other customers leaving; it also sounded […] like they were working on the pipes--more sound proofing would be nice. Read moreGenuine Hotels.com guest review
"Nice for a quick getaway"
Stayed a night for our 12th anniversary. The rate through Hotels.com was great! The hotel and room are were very nice, clean and upscale. The area it's in is heavily congested and there's quite a bit of construction. Food and drink prices at the hotel are astronomical for the quality. Breakfast buffet was around 20 per person for scrambled eggs, bacon, […] sausage and gravy. Room service for a single slice of cake ended up being around 20 with all the extra fees so be sure to check the in room menus for all the gotcha fees. Read moreGenuine Hotels.com guest review
Hotel is nice, very clean. Valet staff is very friendly and accommodating.Genuine Hotels.com guest review
Had trouble getting in and out of parking garage because gate arm wasn't working.Genuine Expedia guest review
"Great HIlton Hotel!"
Went to Dallas to watch the NY Giants play the Dallas Cowboys. Our hotel stay was great! Amazingly friendly and helpful staff; clean, comfortable rooms; really good wine in the hotel lobby/bar. Excellent shuttle service to/from nearby restaurants, etc. We highly recommend this Hilton to anyone going to Dallas.Genuine Expedia guest review
"Great hotel but definitely room for improvement"
First of all, it is very difficult to get to with all the construction on 635. Obviously, that is not the fault of the hotel. It is very clean and has lovely furnishings, however, there was no fridge or minibar and no bottled water offered. The restroom is very small and not built for two people. The service was very slow at the restaurant and at the […] bar. The people serving did not seem to love their job and it definitely shown through. At that level of hotel you expect very delightful and competent service. Read moreGenuine Hotels.com guest review
It was awesome very beautiful and clean great staff!!!Genuine Expedia guest review
"Hilton Stay Experience"
Excellent hotel but very bad experience with the quality of the mattresses and certain dust in the room. The room included two (2) double beds and both had bad (deformed) mattresses.Genuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
Hotel was beautiful! Staff so friendly!! Would def go hback! Didn't want to leave!!(:Genuine Expedia guest review
"Family trip to State Fair"
The hotel itself was beautiful, both inside & out. We normally stay at an Extended Stay or Embassy Suites when we travel together with our 3 kids but decided to stay at this beautiful Hilton. We of course needed extra pillows, blankets, and towels and the front desk was more than accommodating. Sunday morning we got up to have breakfast at the hotel […] restaurant, Crocketts. What looked like a nice elegant restaurant - the service was far from it. It was a party of 8. Me & my kids and my friend and her kids. The restaurant was just about empty except for another couple dining. It took 40 minutes to get our food. Not sure what took so long since they obviously weren't busy, once we received our food I noticed my kids each had an extra side (bacon). I told the waiter we didn't order bacon and he said it came with the meal. When the bill came, we were charged for the sides, and he mixed up the kids with what parent. When we brought it to his attention he was irritated. It took him 3 times to get the tickets correct. Lucky for him his gratuity was already included. The hotel is great. We slept great, enjoyed the nice switch up from our traditional Embassy but do not both eating at Crocketts. Too expensive, bad service, and if you have other sites to see in Dallas this is not a get in/get out quick place to dine in. Hope this is helpful Read moreGenuine Expedia guest review
The staff makes this hotel worth the stay! the room service leaves a lot to be desired except the mac n cheese. I don't think a hotel should be a 4 star and not have bar service at the pool and the bathrooms are tiinincy. The lobby is beautiful and like I said the service was great. They staff was great!!Genuine Hotels.com guest review
"A great time."
Had a great time, but for the price I paid i was expecting a little bit more from the room. The bathroom were small ant there were no icebox or microwave. Othe than that we had a yreat time.Genuine Hotels.com guest review
Top floor with top views. Beautiful executive room with nice wallpaper and design. Executive lounge with some food drinks weekdays available unfortunately not on weekends. Breakfast included in executive room price and free shuttle to nearest mall.Genuine Hotels.com guest review
"Easy hope to the Galleria"
The Executive lounge was a nice surprise for a soft start in the morning. East access to the Galleria across the freeway.Genuine Hotels.com guest review
Good functional place. All staff was polite and helpful. Property is a little tired, but overall fine for a "big meetings" type hotel. The only thing that really didn't fit was the towels. They were, thin, gray, stained and ratty. All of them. I usually don't write a review, and I travel all the time. I overlook alot, and if the property is clean, safe […] and the staff polite, I'm usually happy enough. These towels were gross. Read moreGenuine Hotels.com guest review
It was overall great but I didnt like that the sink was clogged up all night..Genuine Hotels.com guest review
My biggest turnoff was the parking! Valet was rude, and paying for parking! I was not happy about that!Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Cowboys vs 49ers"
My husband and I had a wonderful time.. The Hotel was beautiful; parking is a little bit expensive but that's no biggie. The hotel had lots of things going on but that didn't bother us..Can't wait to come back and stay again!Genuine Hotels.com guest review
"Very nice experience"
Comfortable rooms with Hilton beds. Location excellent - across the freeway from The Galleria - located on the Dallas North Tollway, which gave quick access to downtown arts district and entertainment. Desk assistance was a little confused and determined to be "correct" but quickly taken over by a young lady with much better attitude and knowledge.Genuine Expedia guest review
What a super nice place. Everyone was really nice and the price was very very reasonable.Genuine Hotels.com guest review
Our stay was very nice. The room was clean and spacious. Right accross from the galleria and close to plenty of good places as to eat. only thing that would have made the stay a true staycation would have been free WiFi and breakfast. 12/day for WiFi is ridiculous! Breakfast prices were not appealing either.Genuine Hotels.com guest review
Really enjoyed stay and room was very nice. It would have been nice if the coffee shop area was open but it was Labor day. Very convenient to shopping. Overall would recommend.Genuine Hotels.com guest review
Basis Services missing for a 4 Star Hotel No Microwave/Fridge. Internet connection is $12.5 per day ridiclious amount and parking is $25 a day. On top of it no free Breakfast, Better to find alternate Hotels than this one made a resolution not to stay in Hilton anymore.Genuine Hotels.com guest review
Be ready to pay for parking or valet!Genuine Hotels.com guest review
Reasonable spot - subpar room dinner service, food priced too high for it to have tasted like microwave dinnersGenuine Hotels.com guest review
Hotel was right next to galleria which was nice. Other than that, room was so gross, spots of dried something all over the desk behind wall. The room has been updated with nice furnishings, but there is still evidence of old water damage on the ceiling, cracked and open ceiling behind a valence, etc. The bathroom was the worst. Pipes open into the shower […] stall that went to nothing and nowhere, just open pipes. The executive level offered a continental breakfast which was nice enough. However the evening hours devours offered are only offered on week days! Won't be staying there again. Read moreGenuine Hotels.com guest review
1 of top 3 Hotels that I personally recommend ... here in Dallas, TxGenuine Hotels.com guest review
"Expensive hotel dallas"
Wifi $12 per day per device. Parking $16 per night. No hot tub. Small pool. Vending machine $3.00 Pay for business center.Genuine Expedia guest review
this hotel was beautiful... the rooms were wonderfully designed and decorated... the bed was heavenGenuine Hotels.com guest review
"Expect more from a Hilton"
The front desk took a while to greet us . They were going to give us one bed , even though our reservation stated two queen beds . You can tell its a older hotel that has tried to spruce it up a little but I wasn't as impressed as I thought I should be for a Hilton experience . Overall it was okay .Genuine Hotels.com guest review
We go to market at the at the WTC three times a year and we choose to stay at the Hilton Lincoln Center because they do not change the prices like the hotels closer to market, its VERY VERY nice, friendly staff, close to food and shopping and close to market, very easy to get too. We absolutely refer it to anyone who asks where we stay!Genuine Expedia guest review
Our stay recently at the Lincoln Centre was fabulous. The hotel was very beautiful and clean. On the elevator ride up we could see the view of the pool which was very busy. Our room was awesome with just the right pop of color.Genuine Hotels.com guest review
"centrally located for easy access"
pet friendly.............. GOODGenuine Hotels.com guest review
Air conditioning did not work the first night. Freeway road construction through the nightGenuine Hotels.com guest review
"Drive the extra 15mins to go downtown"
The air conditioning vents made popping noises all night. The bathroom had small about of room and paint chipping. The window seal was completely cracked and bowing. Drive the extra time to go downtown and stay at the omni or Hyatt regency for the same price.Genuine Expedia guest review
We had our staycation girls night and we stayed here! Very nice!Genuine Expedia guest review
Very nice and elegant. Staff was very helpfulGenuine Hotels.com guest review
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