Omni Charlotte Hotel - Charlotte

132 E Trade St, Charlotte, NC, 28202 United States
Hotel Info: 866-539-0037
Guest rating 4.2 / 5
86% Recommend
(Neighbourhood average 3.9)
4.2 overall guest rating
Reviewed by 83 guests
Average for the neighbourhood is 3.9
"Beautiful Hotel"
 by Dana from Fort Bragg
The staff was wonderful. I recommend that even if you are staying one night to fill out the infor...
12/09/09
35.22698, -80.84269
Hotel coordinates:

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Guest review summary

  • 4.2 Average rating: All Trip Types
  • 86% Recommended
  • 83 Reviews
  • 4.2  Hotel Service
  • 4.3  Room Comfort
  • 4.3  Hotel Condition
  • 4.4  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (83) 4.2
Business (13) 3.8
Romance (12) 4.6
Family (7) 4.7
With Friends (15) 4.5
All Others (36) 4.0

Overview

Location. Located in the Charlotte, North Carolina's business and financial district, the Omni Charlotte is connected to the Overstreet Mall, an area including specialty stores, dining and boutiques. The Omni Charlotte is one block from the Blumenthal Performing Arts Center and is connected via glass-enclosed skywalks to over 75 of the city's top businesses, restaurants and attractions. The "Gold Rush" trolley and the CATS bus stops are just one block from the hotel.
Hotel Features. Mediterranean specialties for breakfast, lunch and dinner are featured at the Illume Bistro & Bar. An adjoining lounge and cyber café are available from midday through late evenings. The hotel provides support for meeting and social functions with a business center, event catering, meeting space and wireless Internet access. An outdoor rooftop seasonal pool and fitness center is located on the sixth floor. The hotel offers discounted passes to an 18,000-square-foot health club one block away. The hotel presents its younger guests with gift bag of games at check-in.

Guestrooms. Guestrooms provide views of the city, satin hangers, triple sheeting and feather pillows. Bathrooms offer cotton bathrobes, marble vanities and Institute Swiss toiletries. Amenities include desks, coffeemakers, cable television and minibars. Wireless Internet access is available for a daily fee. Turndown service and refrigerators are available upon request.

Expert Tip. The Omni Hotel's Ideal Living program provides guests with an Ideal Nourishment program for healthy meal options and complimentary "Get Fit Kits" are available for in-room workouts.

Dogs and cats (no exotic animals) weighing 50 pounds or less are permitted, subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Pets must not be left unattended. Guests with pets must sign a waiver upon check-in.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Concierge services
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Limo or Town Car service available
  • Medical assistance available
  • Multilingual staff
  • Parking (surcharge) Fees Apply
  • Parking (valet) Fees Apply
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Self parking
  • Shoe shine
  • Use of nearby fitness center (discount)
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Cable television service
  • CD player
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Electronic/magnetic keys
  • Electronic check-out
  • Extra towels/bedding in room
  • Hair dryer
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Pay movies
  • Premium television channel(s)
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Smoking permitted
  • Television
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Billiards nearby;
  • Elevator/lift;
  • Number of floors: 16;
  • Number of rooms: 371;
  • Pool table nearby;
  • Restaurant(s) in hotel;
  • Swimming pool - outdoor seasonal
Check-in time is 3 PM
Check-out time is Noon
Dogs and cats only
Pet fee charged at hotel/condo
Small pets only

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Illume Bistro and Bar - Casual, open-layout restaurant serving American and Italian favorites, including crab and shrimp cakes, salads, wraps, beef, seafood, pasta. Breakfast, lunch, dinner daily. Adjoining lounge with cyber café open midday until late evening.

Recreation

The hotel offers an outdoor rooftop splash pool (seasonal) and a fitness center with two treadmills and a Universal machine. Complimentary “Get Fit Kits” for in-room workouts include bands, light weights, and floor mats. Discounted passes are available to an 18,000-square-foot health club less than a block away.

Freedom Park, three miles from the hotel, provides plenty of outdoor fun, with hiking and bicycling trails, tennis and basketball courts, playgrounds, picnic shelters, and in-line skating around the lake. The Olde Sycamore Golf Club, 12 miles from the hotel, has a top-ranked 18-hole, par 72 course.

The recreational activities listed below are available either on site or near the hotel; fees may apply.


  • Aerobics nearby
  • Basketball nearby
  • Boat launch nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Pilates classes/instruction nearby
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Swimming on site
  • Tennis nearby
  • Volleyball nearby
  • Yoga classes/instruction nearby

Area map

A short guide to Charlotte Center City

Thanks to major corporations, glass and steel fill the heart of the “Green City.” Duke Energy and Wachovia call Charlotte home. Downtown’s tallest building houses Bank of America’s headquarters. This financial giant’s presence extends to the NFL: the Carolina Panthers kick off at the Bank of America Stadium. Meanwhile, the NBA Charlotte Bobcats take to the court at Time Warner Cable Arena.

see all hotels in Charlotte Center City

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Downtown Charlotte - 0.00 yard
  • Charlotte Bobcats Arena - 300 yards
  • Discovery Place - 300 yards
  • Charlotte Convention Center - 700 yards

0.5 - 1.0 mi

  • NASCAR Hall of Fame - 900 yards
  • Bank of America Stadium - 900 yards
  • Afro-American Cultural Center - 1100 yards

1.0 - 3.0 mi

  • Charlotte Amtrak Station - 1.5 miles
  • Mint Museum of Art - 2.6 miles

3.0+ mi

  • Cricket Arena - 3.1 miles
  • Charlotte-Douglas Intl. Airport (CLT) - 5.7 miles
  • Rock Hill-York County Airport (RKH) - 21 miles
  • Downtown Lancaster - 35 miles
  • Hickory Regional Airport (HKY) - 47 miles

Reviews

Omni Charlotte Hotel 2009.12.09
Recommended Trip type: With Friends "Beautiful Hotel"

Reviewed by Dana of Fort Bragg on Dec 9, 2009

The staff was wonderful. I recommend that even if you are staying one night to fill out the information card and get free drinks in the morning, free wifi and turn down service in the evening. The hotel is in the center of downtown and wonerful resturants.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.11.30
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Nov 30, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.11.27
Not recommended Trip type: Romance "Weekends not good"

Reviewed by David of Apex on Nov 27, 2009

The convenient Starbucks in the looby isnt open weekends as well as the connected mall shops. Probably a great hotel if you;re there for business during the week.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.11.24
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 24, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.11.03
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Nov 3, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.11.01
Recommended Trip type: All Others "Covered bridges keep you out of the rain"

Reviewed by Patrick of Pismo Beach on Nov 1, 2009

We discovered on our last night we didn't need jackets or an umbrella to get to Bentley's on the 27th Floor of a neighboring building a block and a half away. The centrally located Omni Hotel has bridges linking it to multiple blocks. It's just across the street from the Bank of America Corporate Center with shops and restaurants and is linked by covered glass bridges over the streets to the popular EpiCenter snd Charlotte Plaza. It is connected at the hip to the BofA Plaza, and you can walk to the North Carolina Performing Arts Center from the BofA Corporate Center Plaza—all without getting your shoes wet. The Omni's small horshoe lobby bar is popular with the locals and has a friendly staff of bartenders who pour a good drink at a fair price. We highly recommend a stop here before taking the elevator to your room. Ours wasn't a suite, but the bed is very comfortable and the side chair along side. Free wireless in the room, but I had to ask for an old fashioned pen and paper to write down phone numbers. I'm sure housekeeping can cure this oversight.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness

At the Omni Charlotte we are very fortunate to be in a location that allows you to get to many of the Uptown attractions without ever having to go outside and we appreciate you sharing this information with other Hotels.com users. We appreciate all of your kind feedback and we are certain that if you return you will have no problem finding a good old fashioned pen in your room!

Posted by Hotel Management on Jan 8, 2010
Omni Charlotte Hotel 2009.10.15
Recommended Trip type: All Others "Carolina Vs Redskins"

Reviewed by Six of Alexandria on Oct 15, 2009

The hotel was very clean and nice. Staff was very helpful and nice. The restaurant food was overprice in the hotel. Plenty of other places close to the hotel. Walk was close to stadium for football game.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2009.10.07
Recommended Trip type: Romance "OUTSTANDING"

Reviewed by DeanNa of Cary, NC on Oct 7, 2009

I will use this hotel in the future from here on out. Thank you!!!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.09.16
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 16, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.09.15
Recommended Trip type: All Others "Okay hotel for the money"

Reviewed by a Hotels.com guest on Sep 15, 2009

The location of the hotel was great. It was convenient to everything, and the lobby and appearance of the hotel were beautiful. The only bad thing was the room smelled like cigarette smoke and the blankets smelled weird. Great place to stay for events in the middle of town.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Omni Charlotte Hotel 2009.09.08
Recommended Trip type: With Friends "Excellent Location, Helpful front desk"

Reviewed by a Hotels.com guest on Sep 8, 2009

Stayed one-night, Friday, on a holiday weekend. Stated check-in time is 3pm, but we were able to check-in before 11am. Front-desk personnel were genuinely helpful. They provided us with maps and verbal directions and some suggestions as to where to go and what to do. Hotel is an older building but the rooms were modern, beautifully decorated and quite clean. There is a parking garage just beneath the hotel. The discounted hotel parking rate was a real bargain.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2009.09.07
Recommended Trip type: Business "Very Hard Beds"

Reviewed by Matthew of Jamestown on Sep 7, 2009

Very Hard Beds

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 1.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2009.09.06
Not recommended Trip type: Business "Decent nights sleep."

Reviewed by a Hotels.com guest on Sep 6, 2009

There was nothing exciting about this hotel. The exercise room was a real disappointment, I can only imagine the motel 6 has a better offering.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Omni Charlotte Hotel 2009.09.02
Recommended Trip type: With Friends "Nice luxury hotel in middle of up town"

Reviewed by Summer of Havelock on Sep 2, 2009

This hotel was very nice, the front desk was very helpful. We spent the whole weekend in Charlotte and our stay was exactly what we needed. We were walking distance from the Panthers Stadium and there were plenty of nice restaurants, bars and shopping within walking distance. I woul recommend this hotel any day.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.08.27
Recommended Trip type: Business "Great location so you can walk everywhere"

Reviewed by Donna of Augusta on Aug 27, 2009

Exceptionally clean and professional. Bathrooms in all the hotel lobbies were cleaned every 3 hrs. Conference was well attended to by hotel staff, courteous, friendly and happy to help. Room with a king bed was smaller than expected but we paid are reduced price so we're not complaining, just making a note. Terrific location with lots of shops, restaurants, clubs and recreational walking. Street and Square singers, entertainers were great. One jazz saxaphone player was fabulous and we could hear the music float up to our room. Great romantic escape and great working location for everyone.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.08.26
Recommended Trip type: All Others "A good night's rest"

Reviewed by a Hotels.com guest on Aug 26, 2009

After driving through a storm, we arrived at the hotel barely in time to change and drive to a nearby wedding ceremony. The hotel staff was very helpful in expediting our parking and in assigning a room on the 12th floor compatible with our request for quiet. The room was very comfortable, especially the bed, and indeed quiet; the bathroom was small but adequate. The location is very convenient to nighttime and pro sports activities. Jason's nearby was good for early Sunday breakfast. The hotel price was reasonable through Hotels.com. We will return.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.08.25
Recommended Trip type: All Others

Reviewed by koate of Blacksburg on Aug 25, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Omni Charlotte Hotel 2009.08.11
Recommended Trip type: Romance "Outstanding Hotel","

Reviewed by Tim of Charlotte NC on Aug 11, 2009

Wife and I had a great time. Location is sweet for eating and night life. Hotel unlike some say was dirty we did not find it that way. Only dust we saw was on the heater vent. Would love to go back and spend more time there to enjoy the hotel and the wonderful city along with the folks there. Thx Tim & Suzie

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness

Thank you for your review of the Omni Charlotte. We are hapy to hear that you enjoyed our convenient dowtown location. We will look forward to your return!

Posted by Hotel Management on Jan 9, 2010
Omni Charlotte Hotel 2009.07.09
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jul 9, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 2.0 Room Cleanliness
Omni Charlotte Hotel 2009.06.07
Recommended Trip type: Romance "Awesome Experience"

Reviewed by a Hotels.com guest on Jun 7, 2009

The Omni Hotel was a great place to celebrate our 10th anniversary. The fabulous location and fabulous people (not only the hotel staff, but the locals) were awesome! Our flight was very early and we were able to check in and request a late check out-no problem. The restaurant staff were friendly and accommodating. THANK YOU!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.04.29
Not recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 29, 2009

This guest did not leave a comment.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Omni Charlotte Hotel 2009.04.22
Recommended Trip type: Family "Excellant service"

Reviewed by a Hotels.com guest on Apr 22, 2009

All the hotel staff we encountered went out of their way to accomodate us. We were able to check into our room much earlier than check in time. We had an issue with some other customers making noise in the middle of the night. Security came up as soon as we reported it. The next morning we were all given a free breakfast for our inconvenience of the noisy neighbors! The location is fantastic. Within walking distance of everything uptown. I would definitely recommend this hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.04.08
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 8, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.03.05
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Mar 5, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.03.03
Not recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Mar 3, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.02.18
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Feb 18, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.02.13
Recommended Trip type: With Friends "Really delux all around.....Only one issue"

Reviewed by a Hotels.com guest on Feb 13, 2009

The staff was wonderful, we had a corner room which was huge BUT...across the street is a "club" that was loud and woke us up both nights. Be sure you are not on that side of the hotel and you will find yourself very spoiled by the whole experience.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2009.02.13
Not recommended Trip type: Business "Great location - Friendly service"

Reviewed by a Hotels.com guest on Feb 13, 2009

The parking staff was extremely helpful to us, ensuring that our truck and flat-trailer were safely parked for the weekend we were there for a convention. We were concerned because of the city layout with a compact entry area into the parking deck that there would be trouble but everything went smoothly. They were extremely friendly and welcoming. The location was only a couple of blocks away from the convention center and there were several choices for restaurants in the area (not so many choices for breakfast though). I would recommend Ri Ra for GREAT food in a classsy pub setting.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2009.01.04
Recommended Trip type: With Friends "Nice hotel with great service"

Reviewed by a Hotels.com guest on Jan 4, 2009

I wish they had better parking options (complimentary valet??) But the service was awesome and everyone was helpful. I recommend this hotel to anyone who want to be close to everything in Uptown Charlotte.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2008.12.18
Recommended Trip type: All Others "Good Last Minute Deal"

Reviewed by Jennifer of Raleigh on Dec 18, 2008

We stayed for a Panthers game and didn't book until the Thursday before when the price dropped by about 30$. Perfect Location too!!

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.12.17
Recommended Trip type: All Others "great hotel - excellent service and friendly helpful staff"

Reviewed by a Hotels.com guest on Dec 17, 2008

would definitely stay there again - went to Panther game and walked - not as close as we first thought but easy & safe walk

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.12.15
Recommended Trip type: Romance "Outstanding Hotel"

Reviewed by a Hotels.com guest on Dec 15, 2008

The pictures just did not do it justice. All of the staff were extremly nice and helpful. We will stay at the Omni again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.11.19
Recommended Trip type: Family "We had a good time"

Reviewed by Tammie of Stickney on Nov 19, 2008

Our stay at the Omni Hotel in Charlotte N.C. was great. We were early for check in and they were able to get us right into another room. We were traveling with a small child and the staff gave her items (coloring books crayons) to make her stay more enjoyable. Room service was a little pricey but the food was Delicious. Over all we had a great time.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2008.11.15
Recommended Trip type: Business "not enough outlets"

Reviewed by a Hotels.com guest on Nov 15, 2008

too few outlets and hard to access, but overall comfortable.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.11.04
Recommended Trip type: Romance "awesome"

Reviewed by a Hotels.com guest on Nov 4, 2008

The hotel was in the center of downtown. We had a great view from our room. And they left us cookies, lol.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.11.03
Recommended Trip type: With Friends "OUTSTANDING HOTEL"

Reviewed by KELLY of RAEFORD on Nov 3, 2008

THE ROOM WAS A LITTLE MORE THAN I WOULD NORMALLY PAY, BUT THE SERVICE WAS AWESOME. EVERY ONE FROM THE TIME WE WALKED IN TH THE TIME WE LEFTED THEY WAS SO NICE AND ASKED US IF WILL NEEDED ANYTHING. I EVER LEFT MY JACKET IN THE HOTEL ROOM AND THEY ARE GOING TO OVERNIGHT IT TO ME. I WOULD STAY THERE AGAIN FOR SURE.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.11.03
Not recommended Trip type: With Friends "Needs improvement"

Reviewed by a Hotels.com guest on Nov 3, 2008

This was my first time staying in a "luxury hotel," and I must admit, I was disappointed. While the room was beautiful and the beds comfortable, I had to settle for a lukewarm shower and was disappointed that the high price of the room covered nothing extra. That said, the location was perfect for the event I was attending. I just wish I had gotten more bang for my bucks.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.09.24
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 24, 2008

This guest did not leave a comment.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
Omni Charlotte Hotel 2008.09.17
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 17, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2008.09.17
Recommended Trip type: Romance "Nice hotel"

Reviewed by a Hotels.com guest on Sep 17, 2008

Clean. Good service. A little bit overpriced. Good location in downtown Charlotte, close to a lot of restaurants.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.09.15
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 15, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.09.12
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 12, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.09.03
Recommended Trip type: With Friends "Outstanding Hotel"

Reviewed by Bill of Wilmington on Sep 3, 2008

Hotel is fantastic for location to Bank of America Stadium, and downtown Charlotte. Staff was gracious and very helpful. Had a greast weekend with my family for the game

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.08.27
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Aug 27, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2008.08.26
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 26, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.08.23
Recommended Trip type: All Others "my stay"

Reviewed by a Hotels.com guest on Aug 23, 2008

Great location, easy parking that's not too expensive for guests. My only complaint was that my non-smoking room smelled like someone has been smoking heavily.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Omni Charlotte Hotel 2008.06.20
Recommended Trip type: All Others "nice"

Reviewed by jermald of greensboro on Jun 20, 2008

bad service

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Omni Charlotte Hotel 2008.06.14
Recommended Trip type: All Others "need air"

Reviewed by Rebecca of Lawndale on Jun 14, 2008

The room and location was great but the air conditoner did not work to cool the room.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Omni Charlotte Hotel 2008.06.05
Recommended Trip type: Romance "In the heart of Charlotte"

Reviewed by Karen of Rockwell on Jun 5, 2008

The Hotel had wonderful accomodations.It is within walking distance of many activities including the Time Warner Cable Arena. I was a little surprised when going to take a shower that I found the previous occupant's tioletries in the shower. We also did not get but one washcloth for the two of us. Once I notified the front desk that was corrected immediatley but I chose to clean the shower since I had the leftovers from the previous occupant. A little pricy but everything in this area is. Overall it was a great experience

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 3.0 Room Cleanliness
Omni Charlotte Hotel 2008.05.21
Not recommended Trip type: All Others "Stay far Away"

Reviewed by a Hotels.com guest on May 21, 2008

I usually stay at cheap hotels because that's what my budget allows. This being a special weekend, I decided to splurge and go to Omni. The difference - $65 I didn't need to spend. Both types of hotels are comprapal in cleanliness and service (although the cheap hotels don't lock you out at 6:45). But more importantly the bed at the Omni was as hard as a rock! The most important part of a hotel stay is how well you can sleep. Waking up sore and stiff is not my idea of a good night's sleep. I will never stay at an Omni again.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 3.0 Hotel Condition
  • 1.0 Room Comfort
  • 3.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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