"Great downtown hotel"
Centered in the middle of Charlotte, the Omni and the staff were all very accommodating and helpful. Everything you need, from restaurants to entertainment, is within walking distance from this wonderful (and very secure) hotel. Highest recommendation!Genuine Expedia guest review
"Not a 4 star hotel"
The main lobby is nice, but our room had not been renovated in years and smelled moldy every time we came in. One of the lights in the bathroom was burned out. The maid forgot to clean our room one of the 3 days we were there. Staff was very friendly, but overall, we were disappointed.Genuine Expedia guest review
"Stay at the Omni"
Well the hotel is in a very convenient location. It's close to everything including directly across the street from the Epicenter. The weekend I checked in there were 2 family reunions in the hotel ballrooms so the lobby and front desk were always crowded. But the hotel staff were pleasant.Genuine Expedia guest review
This hotel was everything it promised to be. This will be our 'go to' hotel any time we visit Charlotte.Genuine Expedia guest review
"very good hotel"
My second stay at this hotel... I got very good impression also this timeGenuine Hotels.com guest review
Nice hotel. Comfortable. We were exhausted when we arrived and rested well there.Genuine Hotels.com guest review
Great hotel, helpful staff. Had dinner at the hotel; unfortunately 4 out of the 8 in our party, got very sick. Tried to talk with a person in charge " was told he could not help me". So I hope this review is helpful.Genuine Hotels.com guest review
"Nice but loud"
The room was nice but it was incredibly loud. There was vase blaring from the club next door until 230 am. My entire room was shaking making it impossible to sleep. Not a good visitGenuine Expedia guest review
"Good for business trip"
Walking distance to several attractions and restaurants. Thursday night stay in June, bands played on roof across the street until 10:30. Bed was comfortable but nothing special, bathroom was clean even if a little worn.Genuine Expedia guest review
Located within walking distance of great restaurants, riverwalk,park. Loved our stauGenuine Hotels.com guest review
"Nice Hotel; close to many attractions!!!!!"
The staff displayed genuine concern about you, and your well being.Genuine Expedia guest review
"Pretty nice hotel, great location"
Overall, we were quite satisfied with the hotel and very pleased with the location. That said, I've had nicer rooms in other recent hotel stays. The room was fine, nothing really wrong with it, just not quite as upscale as several I've had lately. On the other hand, at $149 for a downtown location, I probably shouldn't complain.Genuine Expedia guest review
this was the hard beds and it cost to park and its not very freindly for pick up trucksGenuine Expedia guest review
Great place to stay. It is directly across the street from the Epicenter.Genuine Expedia guest review
"Overall very good"
The staff are excellent and the location cannot be beat. The room was very comfortable. The bathroom was squeaky clean which is a huge plus. For some reason, the carpet in my room was filthy which was off putting. Also, the Omni is pricey. My room itself was definitely not worth the high $$$ but the location was perfect. FYI; the parking they offer […] is very convenient and self park (with in and out access is $15 per day) and they will charge you $10 per day for wifi unless you're an Omni member (although it's free to join). Read moreGenuine Hotels.com guest review
We stay here every time we are in Charlotte. Never disappointed. close to the action but quiet rooms.Genuine Hotels.com guest review
"Great location for business travel!"
Great location for business travel. I was able to park in the secure parking lot downtown and walk everywhere. The hotel staff was great with easy recommendations for great local restaurants. I was able to take a short walk to business meetings and two great restaurants: Dandelion Market on 5th Street and Rock Bottom and Tryon Street.Genuine Hotels.com guest review
"Just ok Hotel"
The location was good, but the hotel room did need updating. I feel that for all the cost of hotel and parking . I would stay at a different hotel, it's a no for me to go back. Ripped curtains a No / No for me, should be updated for upper priced hotel.Genuine Hotels.com guest review
"Super customer service!"
This was a great stay. The customer service was excellent!Genuine Hotels.com guest review
"Won't book through Expedia again"
I reservations for 2 nights, but they said they could only see that I was booked for two nights. So I left a day early. I won't book through Expedia again because, even though the confirmation email says that I don't need to call and confirm anything, I should have called the hotel before my arrival to make sure. The rate that I got through Expedia […] was the same I would have gotten had I called the hotel directly. Read moreGenuine Expedia guest review
Excellent value. Great beds, spacious room, great location, clean and quiet. Bath area is a little cramped tho'.Genuine Hotels.com guest review
"Not a 4star hotel just a large convention hotel"
Hotl was surprisingly rundown for a 4 star rating. Bathroom light fixture was rusty, several places where mold was reappearing on ceilings and everything as shades of brown. Not a horrible experience but were expecting something much better. Always amazes m that the more expensive the hotl the more you pay for amenities and the less convenient they […] are. This hotel precharges you $50 / day for "incidentals" then charges $15 for self parking and $15 for internet, $6 for bottle water and so on. Nothing impressed accept for Lindsay a friendly bartender. Read moreGenuine Hotels.com guest review
Fun overnight stayGenuine Hotels.com guest review
"Nice hotel, great location!"
I stayed here for the weekend with my wife and son to attend a UNC Charlotte graduation. Everything went well during our stay. I only wish they had an indoor pool since it rained when we wanted to swim and the pool is outside. With that said it is a roof top pool and a great place to hang when the weather is right. The hotel is across the street from […] epicenter which seemed to be the pregame spot. The staff at the hotel are great & very friendly. I'd stay here again when I return to Charlotte. Read moreGenuine Expedia guest review
Great location if you are going to be downtown, but would not stay here if you plan on going to other parts of Charlotre outside of downtown. Rooms are nice, but decor of hotel is unattractive.Genuine Hotels.com guest review
Our stay was quite nice. We had stayed in Charlotte often for the golf tournament. Yet this was our first time at this hotel. Honestly, When I booked it, I had no idea it was in the heart of the city. I was skeptical at first but I loved the convenience of walking. There are so many things to see. We came upon a lovely nostalgic restaurant and had an […] excellent breakfast. Read moreGenuine Hotels.com guest review
Great location. Horrible garage elevators. Horrible bed and pillow.Genuine Expedia guest review
"I rate it an A"
The bed could have been a little more comfortable, and I think it's ridiculous to charge another $15.00 just to park your car. The hotel should validate the ticket for their guests. Other than that, it was a nice hotel. It was clean. And best of all, it doesn't have that "hotel smell". Dont lie, you know the hotel smell. I'd stay there again.Genuine Hotels.com guest review
Hotel was nice, for the price I was expecting the room to be more modern, for the price this hotel rooms were dated. I guess your paying for locationGenuine Expedia guest review
Great spot, in the middle of the epicenter, close to everything great restaurant/bar. We will be back!!Genuine Hotels.com guest review
The downtown location is good. Our drinks at the bar came In "airplane" size bottles. Housekeeping did not make up our room between nights and only offered clean towels on request.Genuine Hotels.com guest review
"Will stay here again!"
Beautiful hotel. About 2 miles from the Fillmore. I wouldn't even consider staying anywhere else downtown Charlotte. Loved it!Genuine Expedia guest review
"Conveniently located business hotel"
This is a conveniently located hotel for any trip to Charlotte, NC. It is also within walking distance to the Time Warner Cable Arena. The lobby and the rooms felt a bit dark, and the rooms' decor out-of-date. Some refurbishing, using fresher colors, would be in order. Staff was friendly throughout, but the fron desk was a bit overwhelmed with arrivals […] when we were checking in on a Saturday afternoon. Read moreGenuine Expedia guest review
""EXTRA" hidden costs"
Loved the room and in general the hotel. I think hotel.com sould make the additional costs a bit more clear when booking. The over-all cost to park our car was $ 25.00. We also gave our credit card for security and was charged the same day for $ 50.00. Upon calling and complaining, I was given a cedit, less the parking fee. It made the stay not as inviting. […] Wouldn't stay there again because of it. Read moreGenuine Hotels.com guest review
"Upscale downtown convenience"
The bed and linen are just perfect at this hotel. As are the city views. Upper level check-in felt a little inconvenient, but I'd still stay again. There was a mix up on charging the room for valet parking when I self parked, but that was rectified quickly.Genuine Hotels.com guest review
"Great hotel for concert or event at Time Warner!"
Saw Bruce Springtein at Time Warner Arena. Great place to stay and walk a block. Many resturants in area also to chose from.Genuine Expedia guest review
"Great night with Bruce & then the omni!"
Staying at the omni in Charlotte was a wonderful way to finish out a great night of Bruce Springsteen. Everything about the stay was a complete joy!!Genuine Expedia guest review
"excellent place to stay"
beautiful hotel. the staff was extremely friendly and helpful.Genuine Expedia guest review
Terrific stay, Hotel is connected to the EpiCenter (food, bars, bowling alley, movie theater). Rooms were clean and comfortable. Staff was more than accommodating from valet to front desk. Remember if you are going to EpiCenter at night ask front desk for ticket to cover door charge. Will stay here again.Genuine Expedia guest review
"HORRIBLE and OVERPRICED"
I have stayed at the Omni before so I thought I knew what to expect and thought I was getting a "good deal" on a suite as advertised. What I got was disappointment and 1 hour of sleep! First of all, they charge you $15/day to park...This particular day, there was a HUGE bike race and the roads around the Omni were SHUT DOWN ...it took us over an hour […] to go 3 miles! Omni should have told us this so I could have prepared to come earlier but no, instead upon arrival the desk agent said, "these roads are closed for something almost every weekend" like I should have known and prepared. Then, I get to my "suite" which is just a regular room in an odd shape! No extra useful space at all and a teeeeeeny tiny bathroom that isn't even 6 feet wide! The two double beds were the smallest doubles I've ever seen and super hard and uncomfortable. There was trash behind one of the beds and "glitter sprinkles" on the night stand. All the drawers were open and cabinets were open...not sure what was up with that but, whatever. THEN, we noticed four bags of ear plugs...I figured the room wasn't cleaned right and someone just left them but it turns out they are complimentary and left by the hotel because at 10pm...BOOOOOOM, it's loud party party music from the "epicenter" below until 2:30 in the morning...the ear plugs didn't work and I was mad that this wasn't disclosed, I would have asked for a different room location. Worst. Stay. EVER!! Read moreGenuine Hotels.com guest review
"Clean hotel; terrible bed, pillows & neighbors"
First off I want to mention that the hotel staff we interacted with were very friendly and helpful. The room we stayed in was very clean. Beyond being clean, I can't complement much. The king bed was the hardest bed I have ever slept on; the next morning my wife and I both were sore from head to toe. The pillows were flat and hard feather pillows, which […] didn't help the already hard bed. We received a room on the back of the hotel which was directly over a dance club. The bass from the club music kept us up till 2am when it closed. The worst part of the stay was the awful traffic surrounding the hotel. One of the main roads in downtown was shut down for a bike race the entire day. I understand this is not the hotel's fault; however, there were no travel alerts posted to its web site to make us aware. Overall a miserable weekend in an expensive hotel. Very disappointed. Read moreGenuine Hotels.com guest review
The room was very nice. Were told that there was a couch in our room but it wasn't.. It was just a lounge chair. The beds were kind of hard. Besides the little things it was ok. The location is amazing!! It's right downtown close to everything!Genuine Hotels.com guest review
This was the 2nd time I've stay at that property in the last 2+ months but was not as satisfied this time as I was back in Feb. The carpet looked soiled and the mattress was lopsided. Also, I'd like to see the security tighten up because it's too easy for random people to jus twalk in & around the lobby for any reason. The rate through Hotels.com was […] approx. $100 cheaper than booking directly on the Omni website. Read moreGenuine Hotels.com guest review
"Right by Epicenter!"
The location right across the street from epicenter is excellent for enjoying uptown's nightlife. The room was exceptionally clean and the staff was friendly. My only complaint was the bed in our room. The bed was so firm I actually think the floor might have been more comfortable to sleep on.Genuine Expedia guest review
This hotel was in a great location for getting around in Uptown Charlotte. Also liked the idea of having some shops located next to the hotel that were easily accessed from the lower level of the hotel.Genuine Hotels.com guest review
"All about location"
The location of this hotel is awesome, but I expected a lot more out of an Omni. The room was on the small side and seemed outdated. It was moderately clean and in general just so-so.Genuine Hotels.com guest review
"It was near the Charlotte Convention Center."
My husband and I were very pleased with the friendliness and helpfulness of the parking staff as well as all hotel staff. Our room was very clean and comfortable. We enjoyed our overnight visit to Charlotte, NC.Genuine Expedia guest review
Fabulous!Genuine Hotels.com guest review
"Close to the action"
Great location within walking distance to many locations and great restaurants. Noise from outside was loud though.Genuine Hotels.com guest review
Hotel was very clean and loved the location. Staff was very friendlyGenuine Expedia guest review
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