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  • Sheraton Denver Downtown Hotel
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All hotels in Denver, Colorado, United States
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1 room,  2 adults 
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Room 1:

Sheraton Denver Downtown Hotel - Denver

39.74236, -104.988875
4 stars
1550 Court Place, Denver, CO, 80202 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109
available on 06/25/13
Price Match Guarantee
4.0 753 5

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    Landmarks near Sheraton Denver Downtown Hotel

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    Overview of Sheraton Denver Downtown Hotel - Denver

    Location.
    The Sheraton Denver Downtown Hotel is located on the 16th Street Pedestrian Mall in downtown Denver, Colo. and is one-half mile from the Colorado State Capitol. The hotel is positioned one-half mile from the Civic Center Park, the United States Mint, and the Denver Art Museum. The hotel is 3-and-one-half blocks from the Colorado Convention Center. Denver Center for the Performing Arts and Larimer Square are less than 2 miles away. The Pepsi Center and Coors Field are located less than one mile from the Sheraton Denver Downtown Hotel.

    Hotel Features.
    The Sheraton Denver Downtown Hotel's $70 million renovation was completed in July 2009. The hotel spans 2 buildings connected by a skyway and an underground tunnel. The hotel comprises 1,231 rooms and 82 suites. The hotel's 15|FIFTY Restaurant and Lounge serves breakfast and dinner and offers guests a place to enjoy a comfortable atmosphere. A complimentary, 24-hour fitness facility is equipped with cardiovascular and weight-training machines, and free weights. An outdoor pool provides avenues of recreation and relaxation. Wireless Internet access is available in the lobby (surcharge) and other business center services are offered for a fee.

    Guestrooms. The Sheraton Denver Downtown Hotel offers 1,231 contemporary guestrooms equipped with high-speed wired Internet access for a fee. Coffeemakers are standard amenities, whereas refrigerators are available on request (surcharge). Complimentary newspapers are delivered to guestroom doors. Bathrobes are available upon request. Desks are paired with ergonomic chairs. All guestrooms are non-smoking. This property is wheelchair accessible.

    Image of Sheraton Denver Downtown Hotel, Denver
    4.0 out of 5 Excellent (753 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The only real problem I had is that I had to call for towels three times before I finally got them. The parking is WAY too expensive, I won't make that... mistake again and will find other parking arrangements. by Nicole  from Fountain on 06/07/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $109
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Mountain View King

    Club Level King

    Standard Two Doubles

    Standard King

    Executive Suite

    Mountain View Two Doubles

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 18
    • American Express
    • Discover
    • MasterCard
    • Visa
    • Pets allowed
    • Pet policy - dogs only
    • Pet maximum weight in lb is: 40

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Air-conditioned public areas
    • Coffee shop or café
    • Elevator/lift
    • Free wired high-speed Internet
    • Gift shops or newsstand
    • Number of floors - 22
    • Shopping on site
    • Smoke-free property
    • Swimming pool - outdoor
    • Total number of rooms - 1,231
    • See more facilities
      • Self parking (surcharge)
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Hair dryer
    • Iron/ironing board
    • Makeup/shaving mirror
    • Rollaway/extra beds available
    • Wake-up calls
    • See more room details
      • Air conditioning
      • City view
      • Climate control
      • Complimentary newspaper
      • LCD TV
      • Mountain view
      • Multi-line phone
      • Pay movies
      • Refrigerator (on request)
      • Voice mail
      • Wireless Internet access (surcharge)
    • Services
    • ATM/banking
    • Concierge services
    • Doorman/doorwoman
    • Express check-out
    • Health club
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Event catering
    • Multiple large conference rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    15|FIFTY Restaurant and Lounge - Located in the lobby, this restaurant offers breakfast and dinner, Monday through Friday, and includes a social hour with a variety of wines.

    The Yard House - A premium casual eatery. Serves a variety of meals and 130 taps of imported, craft and specialty ales & lagers.

    Katie Mullens - An authentic Irish pub. Offers lunch and dinner.

    16Mix - Located off of the lobby. Trendy and inviting spot for cocktails and small plates.

    Recreation

    The Sheraton Denver Downtown Hotel's health club offers cardiovascular equipment, a weight room, and year-round outdoor pool.

    The South Platte Valley, a sprawling area northwest of downtown Denver, features a river that is popular for whitewater rafting and kayaking and lined with bike paths and parks.

    The 314-acre City Park, less than five miles away, offers a golf course, tennis courts, horseshoes, baseball, football and soccer fields, two lakes, picnic sites, playgrounds, and the Denver Zoo and Denver Museum of Nature and Science.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 10.72 per 24-hour period (rates may vary)
    • Self parking fee: USD 24 per day
    • Valet parking fee: USD 31 per day
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Denver, Colorado, United States
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    39.74236, -104.988875
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    Sheraton Denver Downtown Hotel Downtown Denver

    A short guide to Downtown Denver

    Contemporary skyscrapers and the historic Lower Downtown (LoDo) make up downtown. Situated near Coors Field and the Pepsi Center, local bars and restaurants make LoDo the go-to place for Avalanche, Nuggets, and Rockies parties. The Denver Art Museum, Colorado History Museum, Denver Performing Arts Complex, and the I.M Pei-designed 16th Street Mall satisfy the desire for high culture and couture.

    see all hotels in Denver

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Paramount Theater - 300 yards
    • Wells Fargo Center - 400 yards
    • Civic Center Park - 400 yards
    • Denver City and County Building - 400 yards
    • 16th - California Station - 500 yards
    • United States Mint - 500 yards
    • Colorado State Capitol Building - 500 yards
    • Colorado Convention Center - 500 yards
    • 18th - California Station - 600 yards
    • 16th - Stout Station - 600 yards

    3.0+ mi

    • Broomfield Rocky Mountain Metropolitan Airport (BJC) - 13 miles
    • Denver Centennial Airport (APA) - 14 miles
    • Denver Intl. Airport (DEN) - 18 miles
    • Boulder Municipal Airport (WBU) - 24 miles
    • Fort Collins-Loveland Municipal Airport (FNL) - 49 miles
    All hotels in Denver, Colorado, United States
    Reviews
    • All (753)
    • Business (111)
    • Romance (53)
    • Family (48)
    • Friends (60)
    • Other (481)
    4.0 / 5
    Excellent

    Score breakdown (from 753 reviews)

    • 5.0
      (304)
    • 4.0
      (267)
    • 3.0
      (101)
    • 2.0
      (57)
    • 1.0
      (24)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.1
    • Comfort
      4.1
    • Condition
      4.1

    Reviews: Overall

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    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Service/ Parking"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The only real problem I had is that I had to call for towels three times before I finally got them. The parking is WAY too expensive, I won't make that mistake again and will find other parking arrangements.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Nicole
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    Swalker
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "Perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was really nice but they charge parking fees.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    Jerry
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Ted
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    Kate A
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed staying at this hotel as the location is perfect for shopping downtown and also catching a Rockies game. It is located on 16th Street Mall and is within walking distance to Coors field. It has a couple of restaurants and bars on location as well. We will stay here again!
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Angie
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "Amazing Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was amazing. I stayed in the executive suite and I loved it. Very clean, lots of room, and the customer service was incredible. I would highly recommend this hotel to anyone staying in the Denver are. Location is another great thing about the Sheraton. Walking distance to everything!
    Genuine Hotels.com guest review
    Trip with friends
    Jun 4, 2013
    Jessica
    US

    Sheraton Denver Downtown Hotel - Denver
    1.0 / 5
    Poor

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice hotel, nice room BUT I do not understand why when checkout isn't until noon, housekeeping insisted on knocking on our door 3 times by 10:30a.m. Hotel was busy and could hear people running up and down halls throughout the night. The next day it took valet 45 minutes to bring our car around.
    Genuine Hotels.com guest review
    Other trip
    Jun 3, 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    2.0 / 5
    Fair
    "Won't stay here again..."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    On line, this hotel looked like a find. I'm going to be in Denver frequently in the coming year and thought this would be a standing option. On line it says Wi-Fi is available but when I got there I found out it was only available in the lobby. I had to take one elevator from the parking area to the lobby then another elevator from the lobby down to […] a lower level, traverse a deserted banquet area to yet another elevator and then up to my room. Every time I returned or left the hotel, it was three separate elevator rides. The room was clean and maintained but nothing stunning; further it was oddly arranged with the TV at the far right side of a long room so only one of the two double beds could see it. The "lovely city and mountain view" was more like 90% looking at the building next store. I was totally disappointed. Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Amy
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We were asked if we would forgo housekeeping yet never informed we would need to post a sign on the door so we got a partial cleaning which we were not prepared for...we were still given the $5 off coupon. My biggest complaint though was there was a two day concert going on at Civic Park with live music played very loudly until 11 at night. We were […] not informed this would be happening and no one in the hotel we spoke with knew about it. If we had known it would have gone so late we would have booked elsewhere. Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    andrea
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "Excellent staff--Great location!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay at the hotel was wonderful. The pool is on the 5th floor, so it is private. The staff was friendly and professional. Everything that we needed was promptly handled. The hotel is right in the heart of great restaurants, music, shopping, and coffee shops. We had planned to get in the car and explore, but ended up rarely leaving as everything […] we needed was right there. We will stay again the next time we are in Denver. Read more
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Janeen
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "Nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It's a nice place just a little pricey. I don't enjoy paying 25 for parking and 20 for a ham and cheese sandwich..
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 13, 2013
    jb
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    our stay was very nice ,close to a lot of very good eating places
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Wayne
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Fun For Two"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I enjoyed everything at the hotel except the parking! I feel the guest should rec free parking, we pay alot to stay at least supply parking free or cheaper thn 25 per stay/ car. That and trying to leave the parking lot was annoying I enjoyed the location because it was rt near everything. The beds are amazingly comfortable!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jenn
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Do you need internet access?"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was very comfortable. Good breakfast and a nice bar and grill downstairs. The only issue I had was that the wireless connection was slow and expensive.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    Anthony
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "Great place!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a very comfortable stay. The hotel was easy to find, and I loved the location.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    J
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    2.0 / 5
    Fair
    "Dirty Sheets and Someone Elses Hair in our Drain"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    Our sheets were stained with lipstick and something else, the room would not cool down and the shower was nearly impossible to turn on. Not to mention the hairs in our sink from someone else. For over a hundred dollars per night I expected a lot more.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Jessica
    US

    Sheraton Denver Downtown Hotel - Denver
    3.0 / 5
    Good
    "convenient"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    I have stayed here before and had a much better room (two queen beds) the room this time was in the tower (a strange configuration) You cant watch tv from your bed, its over in a corner by the coffee machine totally to the right you have to pull a chair (1950's) to the side of the right hand bed and face it at right angles to watch, this clutters up […] the access to the bathroom (very slippery tub) ho hum !! I will stay here every time because they allow dogs(,no charge) you cant do this anywhere in the world in a hotel of this caliber and location. and don't get me started on the WiFi and parking charge Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    2.0 / 5
    Fair
    "Close to 16th st mall"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    I will not stay here or tell others. For 119 plus tax u had no free Internet and had to pay 24$ for parking which was not easy access to front desk. Can't believe people stay here..
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Phil
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Good place"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    Too many bums. NO HOT TUB IS UNACCEPTABLE.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Derrick
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Downtown Denver"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This location is amazing for enjoying the 16th St Mall however the addtional $24/day onsite parking and daily internet fees quickly added to the total cost. The pool needs some repairs and heated better but it was early in the spring.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "nice stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    it wAS REALLY NICE LOVED THAT IT WAS IN THE VINCINITY OF EVERYTHING
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    CHARLIE
    US

    Sheraton Denver Downtown Hotel - Denver
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I was very unhappy with the restaurant in the hotel, when we went down to have the breakfast buffet. We were told that they have the buffet before we were taken to the table. But when the waiter came he then informed us that since the hotel was slow they weren't serving the buffet. We order drink and then the waiter took a Very long time to take our […] order also rude we left after I paid a high Bill for drink and no apology for not having the buffet. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    ediegal
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    3.0 / 5
    Good
    "elevators/downtown denver sheraton 3/20/13"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      1.0
    I hate to complain but I'm sorry to say it really was not good. my bill was over $400.00 yet we were given a room in the old part of the hotel called the tower. It felt far removed, old and had stale air. The room was very small. The worst of the stay was that we were on the 12th floor and the elevators all went down for a long while. I could hear people […] stuck in at least one of them. I had a business meeting in the lobby so I had to walk the 12 flights down when I got to the bottom floor, the doors were all locked. I had to go through a fire exit door which warned of an alarm however no alarm went off. It put me on the street in the back of the hotel so I had to figure out how to get back to the main lobby via the streets. In the hall ways of the stairwell, there were many mouse traps. The whole experience at a high price was very unpleasant. I am grateful for the help of a desk clerk who moved us to another room - in the new part of the hotel on a lower floor so that if the elevators broke again at least I could get out. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "escaping the march blizzard...almost"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Me and the girls decided on a stay-cation weeks ago, but the bummer about colorado weather is that it is unpredictable. We choose this hotel because of the heated pool on the roof, yet during the snow storm they didn't shovel any sidewalk or anything to it! so we couldn't even run out and jump in! Other wise, it's a beautiful hotel and lots to do inside […] since there are shops and lots of restaurants and it was a great location because if we wanted to go to a movie or shopping it was not a long time walking in the cold and the shuttle on the 16th street mall is always nice too.... only regret is i wanted to swim. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    rach
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "Watch Out for Parking Fees!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We love the hotel but weren't too pleased that the parking was so expensive! Just be sure to add that into the cost of the room itself. Not quite the bargain it seems to be!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    1.0 / 5
    Poor
    "stay away"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Bed was dirty. Plumbing a disaster. Horrible experience.
    Genuine Expedia guest review
    Response by Sheraton Denver Downtown Hotel Dear Anonymous. I am so disappointed to hear that you experienced cleanliness and plumbing problems during your recent stay with us. I hope you contacted someone immediately so that we had an opportunity to recover with you. Please join us again on your next visit to Denver so that we may have an opportunity to redeem ourselves. Warm regards, Elisabeth James, General Manager
    Other trip
    Mar 16, 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding
    "An Excellent Venue for Conference"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed in the club level 22 floor--the rooms there reflect the innovative architecture envisioned in the original complex. The club level lounge was a real asset. I can't speak to the other rooms although I heard that they are a bit small. The customer service was excellent and general venue one of the nicest for a conference I have experienced in […] long while. I'd go back. Read more
    Genuine Expedia guest review
    Response by Sheraton Denver Downtown Hotel Dear J Odin Thanks for sharing your feedback regarding your recent stay with us, and for your compliments on our excellent service and conference facilities. I’m so glad that you enjoyed your stay in the I.M. Pei Tower and appreciated the architectural features of this amazing landmark. We look forward to seeing you again soon. Warm regards, Elisabeth James, General Manager
    Other trip
    Mar 15, 2013
    J Odin
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "ideal dowtown location, staff were wonderfull"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The only negatives were the price of parking and that the pool was closed due to snow... a staff member saw that our child was upset and offered a free in room movie. Much thanks to the staff!
    Genuine Expedia guest review
    Response by Sheraton Denver Downtown Hotel Dear Mark, Thanks for sharing your comments. I hope you will come back to visit when the weather warms up so that you and your family can enjoy the swimming pool. I will pass along your kind words to our staff. It is our goal to connect personally with every guest and it is always gratifying to hear when we get it right! Warm regards, Elisabeth James, General Manager
    Other trip
    Mar 7, 2013
    Mark
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Where's the hot tub??"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Great hotel and an excellent location. The rooms are a bit small, there is an outside swimming pool (which would be great in the summer, not so much in the winter) and it is a missing a hot tub (which would be great in the winter).
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Good Hotel for the money."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was very nice, clean and the staff was helpful and nice. However, a few things that would make me choose another hotel next time. Parking, you must pay $24 a night to park. Internet access was $10 - $15 per day. There was no regular tea. Now that may not mean much to most of you but when you are a tea drinker and all they have is herbal, fruity […] tea's, you get kind of mad. What's so hard about having a lipton tea bag available? The front desk put us in a room that I was told had beautiful mountain views and all we were able to see was a large parking lot for the mall next store and a peek of a mountain between the buildings. We also had to walk almost 2 miles to get to the room. Room 541 has the longest hallway I have ever seen in any hotel - not fun. Restaurants were good on premise and room service was ok except the meal was luke warm and when I was handed the bill to sign, there was a large line to add gratuity but it was already included disguised as a "service charge". I asked the waitress what that was and she said, oh no, the tip is included. Then why have the gratuity line there. A very nice mall is next door so that is a plus as there are many options to eat and shop outside the hotel. Read more
    Genuine Expedia guest review
    Response by Sheraton Denver Downtown Hotel Dear Melissa, Thanks for taking the time to share your comments on your recent stay. As you noted, we do charge for parking and guestroom internet; while we cannot provide these services for free, our pricing is competitive with similar hotels in the downtown Denver area. I am sorry that you found our large property size inconvenient, that your in-room dining meal was not perfectly prepared and that you felt the gratuity line on the check was deceptive. The point of sale system used for in-room dining is the same one used in our restaurants, and the format is set to include a gratuity line on all checks. I agree that this can be confusing with room service checks, and am glad to hear that your server properly explained that gratuity was already included. As a tea drinker myself, I completely understand your comment about fruity herbal teas! I’m sorry your room was not stocked with our usual selection which includes a traditional black tea. On your next visit, please mention your tea preference to your room attendant or contact guest services and we will be happy to provide your tea of choice. We look forward to seeing you again soon. Warm regards, Elisabeth James, General Manager
    Other trip
    Feb 26, 2013
    Melissa
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 26, 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "WiFi charges?? Are you kidding me?"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Charging your guests for WiFi is in the past Allowing free access to Internet generates business.. Other Hotels provide this service for free.... Follow suit; you can't count on just location to drum up business. Make your guests happy and give back; otherwise you will be left behind..
    Genuine Expedia guest review
    Other trip
    Feb 25, 2013
    Rob
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "good place to stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    it's was wonderful, nothing compere the beautiful and cleanest of the area the only inconvenient was the parking it was in different building the rest was oky
    Genuine Expedia guest review
    Other trip
    Feb 23, 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Great"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great hotel with easy access to great food and fun right on the 16th street mall.
    Genuine Expedia guest review
    Other trip
    Feb 23, 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Above average"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Graet location and staff! Rooms nice and I would stay again.
    Genuine Expedia guest review
    Other trip
    Feb 21, 2013
    A Traveller
    US

    Sheraton Denver Downtown Hotel - Denver
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      4.0
    The bath tub was backed up and wouldn't drain. There was very little water pressure and the bathroom was dirty.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Joshua
    US

    Sheraton Denver Downtown Hotel - Denver
    4.0 / 5
    Excellent
    "Right downtown."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel and staff. If you want internet connection, you had to pay extra. Almost all hotels have free a connection now. They need to re-think that option because i wont stay there again because of this.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Jon
    US
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