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The Condado Plaza Hilton, San Juan

4 stars
999 Ashford Avenue, San Juan, 00907, Puerto Rico, ‏‎855-239-9397
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Upscale beachfront resort with casino, near Puerto Rico Convention Center

  • Free WiFi

Main amenities

  • 572 smoke-free guestrooms
  • On the beach
  • Casino
  • 5 restaurants
  • 3 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Valet parking
  • 24-hour business center
  • In-room childcare
  • 24-hour front desk

What’s around

  • In Condado
  • San Juan Cathedral (2.7 mi / 4.3 km)
  • La Fortaleza - Palacio de Santa Catalina (2.7 mi / 4.3 km)
  • Puerta de San Juan (2.7 mi / 4.3 km)
  • Castillo de San Cristobal (2.2 mi / 3.6 km)
  • Puerto Rico Convention Center (2.4 mi / 3.9 km)
Excellent4.0 / 5
  • The hotel is located in a very nice beach area. Room is clean and service is Ok. We would…May 23, 2015
  • It was great! Except for no microwaveMay 20, 2015
See all 1,376 Hotels.com reviews
From 3,172 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $139
  • King Spa Junior Suite City
  • 1 King City View
  • Junior Suite (King Bed)
  • Suite
  • King Laguna Junior Suite
  • 2 Queens City View
  • One King Bed, Accessible
  • Superior Room, 1 King Bed, City View
  • 2 Queens Lagoon View
  • King Lagoon View
  • Junior Suite, One King Bed
  • King Grande Ocean Suite
  • Room, Accessible
  • Superior, One King Bed, Accessible
  • Room, Accessible
  • Room, 2 Queen Beds, Accessible
  • Family Suite
  • Deluxe Room, Accessible
  • Penthouse
  • King Superior Ocean View
  • Family Jr Suite City View
  • Premiere Two Bedroom Family Suite
  • 2 Queens Superior City View
  • 2 Queens Superior Ocean

At a glance

Key facts

Hotel size

  • This hotel has 572 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • Accessible parking

Other information

  • Smoke-free property

Also known as

  • Condado
  • Plaza Hilton Condado
  • San Juan Conrad
  • Condado Hilton
  • Condado Hilton Plaza
  • Condado Plaza
  • Condado Plaza Hilton
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton Hotel San Juan
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs USD 18.25 per night with in/out privileges

Valet parking costs USD 24.75 per night with in/out privileges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Steam room
  • Sauna
  • Casino
  • Beach towels
  • Waterslide
  • Tennis on site
  • Swim-up bar
  • Pool sun loungers
  • Beach/pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 18
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 41000
  • Conference space size (meters) - 3809
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1963
  • Elevator/lift
  • ATM/banking
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Braille or raised signage
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Pikayo - Overlooking the ocean, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Denny - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Eight Noodle Bar - This restaurant specializes in sushi and serves lunch and dinner.

Cafe Caribe - Overlooking the ocean, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Bar and Grill - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Awards and affiliations

  • The property is a member of Historic Hotels of America.

The Condado Plaza Hilton, San Juan’s small print

Also known as

  • Condado
  • Plaza Hilton Condado
  • San Juan Conrad
  • Condado Hilton
  • Condado Hilton Plaza
  • Condado Plaza
  • Condado Plaza Hilton
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton Hotel San Juan
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs USD 18.25 per night with in/out privileges

Valet parking costs USD 24.75 per night with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Condado Plaza Hilton, San Juan

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