"Wrong time to go"
The staff was very nice, but the building was being renovated and so the rooms we reserved were not the rooms we got. We had someone above us jumping and stomping on the floor at 2am and the freeway noise was very loud. The desk clerk tried to quiet things down and I think when the construction is finished it will be a lovely place to stay. We hit it […] on the wrong week! Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott Salt Lake City Layton Dear valued guest, I do apologize for the inconveniences experienced due to our hotel renovations. We do understand how frustrating this is for our hotel customers and are trying to move through the renovations process as quickly as possible. Though we did not meet your expectations during your last visit with us, we truly value you as a customer and would love the opportunity to have you come and revisit our hotel in the future. Please once again accept our sincerest apologies. Regards, David Hiatt
"not to happy with room"
checked in, the swiped my card for incidentals, room was beside ice machine, people up stairs decided to take 4 showers at 3 am, went to open the bathroom door and the handle fell off, light was burned out in bathroom. After paying for room through Hotel*com, hotel charged my card again. you would think something as simple as removing the charge would […] happen instantly like when i checked in but that did not happen, Day 4 and still waiting for my money to be put back into my account. could have booked cheaper by calling the hotel direct. 5 am and someone filling a cooler from ice machine, heard every cube hit the container. 6 am wife had enough we checked out. not much sleep on this weekend get away. doubt i use this service again. Read moreGenuine Hotels.com guest review
"Not as nice as most Marriotts"
The room was a little dirty and the tub would not drain properly. A little gross wading in others dirty water to shower. The breakfast was OK and the staff was friendly enough. It is very conveniently located just off the freeway. We have stayed here many times before, but I think overall that the hotel stay was not as nice as it used to be.Genuine Hotels.com guest review
"Non-smoking room smelled like smoke."
The hotel was not the greatest. Our non-smoking room smelled like smoke and the hot tub was out of order. Breakfast was okay, but the room it was in was not very large and very crowded. It was located conveniently next to the freeway.Genuine Hotels.com guest review
It was close to our family as we had some family things planned.Genuine Expedia guest review
"Nice Hotel-GREAT STAFF!"
Very comfortable, clean hotel. That was expected and was delivered. What was above board was the staff. These are some of the nicest people I have come across in my stays across America. Genuinely interested in helping out, carrying on a conversation and smiling. I can't wait to go back!Genuine Hotels.com guest review
"Very Good - As Usual!"
This hotel chain has been our overall favorite (in this price range), and as usual, did not disappoint!Genuine Expedia guest review
"Close to AFB and Restaurants"
We stayed here because of it being close to Hill AFB. We discovered it was also somewhat close to a mall and lots of good restaurants. The overall rating was 4 of 5 for condition and quality and a 5 of 5 for comfort and convenience.Genuine Hotels.com guest review
"Great location for our final destination"
Room was as expected and was clean and comfortable. Had a fridge, but would also have liked a microwave. Bathroom could have used a little maintenance around fixtures and the tile grout was a little grungy. Breakfast was average and provided everything you would want for a 'free' service. Impressed at the lack of noise considering it is located next […] to a 6 lane interstate. Would definitely visit this hotel again. Read moreGenuine Hotels.com guest review
Overall stay is also excellent. However, we didn't stay there the third time due to cost factor. Everyone who works there is always nice and friendly. The breakfast is always great. Great people!Genuine Hotels.com guest review
"Nice place for the $$"
Now a non-smoking hotel. When we got to our room, smelled really bad of cigarette smoke. Went back to front desk and they changed us out. Really nice and apologetic. Room was a little small, but OK for wht we needed. Staff loaned us water wings for our 2 1/2 year old granddaughter at no charge and she was thrilled. Pool area was clean and the spa was […] nice and hot. Breakfast was typical, would be nice to have something hot besides waffles. Read moreGenuine Expedia guest review
"In the middle of town"
The guy at the desk when we got there was not very courteous to my husband when he checked in. There was mold on the bath tub and the handyman that came to check on it said it was in the caulking (but it was actually bleeding through it) and just covered it with new caulking. They advertized a free breakfast but if you weren't there within the first […] hour there was nothing left and they didn't refill anything for those that were late. There were only about 8 tables in the breakfast room so if you DID get any food you had to take it back to your room. I would not recommend this hotel to any one. For it being a Marriott it was NOT up to their standards and they should take their name off of it! Read moreGenuine Hotels.com guest review
we were assigned a room for disabled people therefore the closets were not equipped for a taller person. THe light over the bathroom sink did not work and this made it hard to get ready in the morning. The continental breakfast did not start until 7a.m. on Saturday and we had to leave at 6:45am so I was disappointed that I was not allowed to grab a […] snack before hitting the road. Read moreGenuine Hotels.com guest review
"Nice hotel near where we needed to be."
Very good! The front desk was excellent even though we were being checked in by a trainee (who was very friendly and seemed to be picking up things quickly). We were early so they checked us in and gave us our key so we could come in later after we ate. Upon finding out we were on a very expensive motorcycle, the manager insisted I park it under the […] entrance canopy so it would be safe for the evening. I wish the breakfast buffet opened at 6:30 a.m. like on weekdays, but 7:00a was fair for the weekend but didn't work with our schedule. The only negative thing both my wife and I commented about was that the bath towels were very thin and cheap feeling. Other than that, it was a perfectly acceptable hotel . . . what we'd expect from a Fairfield Marriott. Read moreGenuine Expedia guest review
We arrived from South Dakota 2 hours before check in time. The lady at the front desk went out of her way to see if the room was made and cleaned so we coul check in early. She could have turned us away and made us wait, but she didn't. I was very thankful for that!Genuine Hotels.com guest review
"bad to have freeway next to it"
Bad nigth cause feeway never go againGenuine Hotels.com guest review
"Great family stay!"
We choose this to be our go to hotel when we drive down to see family a couple times a year. It is affordable, clean, great atmosphere and the staff are friendly and helpful. I have even stayed 5 days after having rotator cuff surgery and was very comfortable In our room. The pool is great for younger kids since it doesn't quite hit 5ft, the cousins […] love to come swimming! The breakfast does have a nice variety and the front desk is awesome to recommend late night delivery food since it has been so long since we have lived in the area. Tons of food choices literally walking distance and our room has always had a fridge which is great to help keep food costs down! Read moreGenuine Hotels.com guest review
The staff is so nice and the breakfast lady puts the st George Fairfield complete shame. I just hate to be in a shower and see black mold.Genuine Expedia guest review
it was convenient for what we needed for those few nights.Genuine Hotels.com guest review
"Very quite in the winter"
The Fairfield is close to a mall and lots of restaurants. It is not close to any of the ski resorts, so in the winter there are not a lot of people in the hotel. This was fine for me as it was close to where I spent most of my time. They worked hard at keeping the parking lot clear and even help with cleaning the snow off a car. At breakfast if an item […] was out they would try to get more and kept the food out even after the breakfast time was up. A very well run hotel with improvements to be made this year. Read moreGenuine Hotels.com guest review
Very good stay. Nice, comfortable room. Nothing fancy but just what our family needs. Good breakfast.Genuine Expedia guest review
I have spent the night at Fairfield Inns before so I guess my expectations were high. The price of the hotel was more than most in the area but the room was quite dated and personally, not up to standards had I been traveling with my family. Please update your hotel to be competitive with modern day necessities. Customer service was outstanding!Genuine Hotels.com guest review
"Slept like a baby"
Very nice stay. Doing it again next month.Genuine Hotels.com guest review
I loved my stay and would do it again :)Genuine Hotels.com guest review
"Great to do business with"
We enjoyed our stay. We especially appreciated being able to check in early when we got to Layton. That helped out so much!! The staff was friendly. The bed was very comfortable & the different settings on the shower were fabulous. The only downside was no fridge in the room. That should just be mandatory for every room. Otherwise we enjoyed our stay […] & thought the price was very good. Read moreGenuine Hotels.com guest review
"awesome new beds"
loved the new mattress, (temporpedic) very clean room, friendly staff, wish i would have had more time to enjoy the pool.Genuine Hotels.com guest review
"Almost there but worth a repeat."
The staff at the hotel is excellent and definitely is all about customer service. The room was in good shape but could use some updating, especially considering that Fairfield is in the mid to upper echolon of hotels. The towels were old and thin, definitely needing an upgrade. But the overall location, staff, and bed make this a hotel to remember.Genuine Hotels.com guest review
"Don't expect a warm reception at 2am."
My husband and I came in with our 2.5 year old at about 1am. We'd been driving for the last 15 hours, my husband in a moving van and me with our son. When I tried to check in, the night clerk was having problems booking our room (I'd requested a 3rd floor, 2 queen bed room, and they tried to book us in a king room but the computer was saying it was […] "Occupied"). It took her several minutes to readjust the booking. Meanwhile, we were trying to keep our son from wandering down the halls of the hotel. He was tired and cranky and did what all 2 year olds do... start to wail. Instead of apologizing for the delay and attempting to speed up, the clerk told us "You're going to have to keep him quiet. We've got a full house tonight." The only thing that kept us from going off on her was our own sheer exhaustion. She also forgot to program our cards so when we did get up to our room, they wouldn't work. When I brought the cards back down to tell her they didn't work, she said "Are you sure? Did you try them?" I couldn't prevent glaring at her with a "yes, I tried them, stop arguing with me and fix them" look. We didn't have much interaction with the rest of the staff, some did say "Good morning" to us, but that was all we really saw of them. The hotel itself is very convenient to restaurants and shopping, but the side facing the interstate has a lot of traffic noise. Read moreGenuine Hotels.com guest review
Everything was perfect --- except the beds. The mattresses were broken down. They appeared to have never been turned, rotated, or whatever. I would stay there again.Genuine Hotels.com guest review
"A good night's sleep"
Hotel is clean, quiet and was exactly what my wife and I were hoping for the night before a 100 mile mountain run.Breakfast (included) was about as good as you can ask for. Cannot think of anything negative to say!Genuine Hotels.com guest review
Clean and friendly. Nothing too exceptional but the price was right.Genuine Expedia guest review
If traveling in Layton again, would most certainly use the Fairfield again!Genuine Expedia guest review
We stayed here while attending a car show at Lagoon. It was very convenient--a short 10 minute drive to the park and lots of dining options available withing walking distance or a short drive. The hotel was very clean and the staff people were very friendly--especially the girl who was handling the duties in the breakfast area. The free breakfast is […] about like you would expect--cereal, waffles, fruit, donuts, coffee, juice, milk, etc. but they were wells stocked and had a good variety of everything. The only complaint we had was that the hot tub was waaaay too hot and the jets stopped working but that was a minor issue and I am sure one that will get fixed quickly. Read moreGenuine Hotels.com guest review
Would book their againGenuine Hotels.com guest review
"Great service, comfy beds, clean hotel"
Pros: comfy beds & pillows, great customer service (the GM looked up vintage toy stores on the computer and brought us a print out to our room), clean, quiet, AC works really well. Breakfast was ok - waffles good but only one machine and took a fair amount of patience with all the kids enjoying them. Cons: elevator went out on our last day. Bathroom […] counter space is really limited. With 2 adults and 2 kids, it was interesting! AC works really well. (It isn't central AC so it was on or off. Hard to regulate. Kept us icy cold or too warm.) Would have liked a meat choice with the breakfast - bacon strip or sausage. Read moreGenuine Hotels.com guest review
"Salt Lake City"
It was very nice.Genuine Hotels.com guest review
o kGenuine Hotels.com guest review
"Smelly room, poor service"
Our nonsmoking room smelled strongly of smoke, and the carpet was slimy throughout, as if with too much cleaner. One day we returned back to find one bed unmade with a xeroxed handwritten note that Marriott's policy is not to move guest items--referring to my daughter's t-shirt on the bed, evidently. Otherwise, the hotel was OK and the location convenient […] for our needs. Read moreGenuine Hotels.com guest review
It took around 45 minutes to check us in. We waited lobby while other people checked in. Not sure what the hold up was. Another complaint: The front doors are not automatic which is a real problem trying to open doors while juggling luggage. Good location.Genuine Expedia guest review
"Still a good place to stay."
Have stayed here before years ago, and it is still a nice, clean place to stay. Conveniently close to interstate.Genuine Expedia guest review
The beds were very comfortable and the staff were very amicable. I wish that I had been able to darken the room to sleep. There was too much light coming in. I would stay there again.Genuine Hotels.com guest review
Ice machine was broken, outside door on West end broken so you could not get back in, we picked up trash on the outside because the staff did not. Very noisy freeway. Otherwise, it was a nice stay.Genuine Hotels.com guest review
"Good for passing thru."
Decent hotel for the price. Hotel was older, updates are needed. Stayed on our way through the area, was good for what we needed.Genuine Expedia guest review
We loved our room. The reason for my ratings was that our card had three additional charges that total twice as much as our room. Whether temporarily funds being held or not, that information was not disclosed to us. For that, we will not stay againGenuine Hotels.com guest review
Great for the price!Genuine Hotels.com guest review
"Loved the waffle machine!"
Very, very nice room, comfy bed, and great breakfast.Genuine Hotels.com guest review
"Very comfortable and great breakfast!"
We thoroughly enjoyed every aspect of our stay. Our children loved the pool and patio. The breakfast was spectacularly stocked with delicious food.Genuine Hotels.com guest review
The stay was pleasant after we got the TV working. The first night we had no remote control. We had to get one at the front desk. Then we had to have someone show us how to use the Direct TV. The bathroom linens were very skimpy. No lotion was provided. The beds were comfortable, but not much room for chairs. We did not have breakfast at the hotel, […] so we cannot say if it was good. Read moreGenuine Hotels.com guest review
"Very Great Place to stay"
Loved it would stay there again !Genuine Hotels.com guest review
"A great night's sleep!"
We stayed in this hotel to pick up my daughter returning from deployment in Afghanistan. The only requirement she had was a comfortable bed. The beds were very comfortable. They give you lots of pillows too. It was very quiet also. The only draw back was the washbasin area. It was so small three of us girls couldn't put out our stuff. If you want to […] swim, the pool is very small. Read moreGenuine Expedia guest review
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