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Poised in the center of downtown Anchorage, Alaska, the contemporary Westmark Anchorage Hotel, a Holland America Line Company, lies adjacent to the dramatically designed Alaska Center for the Performing Arts and across the street from the Imaginarium Science Center. This landmark property is within two blocks of the Egan Convention Center, five blocks from the Tony Knowles Coastal Trail and four-and-one-half miles from the floatplanes at Lake Hood and Lake Spenard. A People Mover bus conveniently stops across the street from the property.
Red-leather chairs and a glowing fireplace grace the lobby, where large windows allow abundant, ambient light to flood the reception area. Breakfast, lunch and dinner is served at the Solstice Bar and Grill, which specializes in steak and fresh Alaskan seafood. A business center and 5 conference rooms are provided, as is complimentary high-speed Internet access at a computer kiosk. A gift shop, just off the lobby, is open seasonally, and a fitness center contains free weights, an elliptical machine and a treadmill.
The 200 guestrooms offer mahogany-stained furnishings, framed landscapes, upholstered seating and accents in grey and cream. Each boasts curved-front balconies that afford views of the city, mountains or Cook Inlet. Amenities include TV with cable channels, video game consoles, and wireless Internet access. The property is smoke-free.
Charged $8 day for parking a rental car.Genuine Hotels.com guest review
Hotel was fantastic. The bed was soft and firm. The view was amazing and the staff was extremely helpful and very pleasant.the hotel and staff made the vacation and true joy!Genuine Hotels.com guest review
"Great location...but lots of street noise"
Decent, clean hotel. First night (during iditarod) there was lots of street noise (people yelling) at bar time...3am. Turned on the fan which remedied the problem, but the balcony and sliding door made the 4th floor pretty noisy. Ask for a higher floor.Genuine Hotels.com guest review
"Close to start of Iditarod"
It was very nice but a tour bus was idling outside our room for a few hours which really interrupted our sleep in Sunday morning.Genuine Hotels.com guest review
Costumer service was lacking. There was contradiction of information from staff member to staff member.Genuine Hotels.com guest review
Small outdated rooms. Plastic tub enclosure for the walls, no tile work. For the price it is one level above Motel 6. I would choose one of the other major hotels downtown to stay at if you are in Anchorage.Genuine Hotels.com guest review
Toilet seat was filthy with pee stains, the bed was extra hard and so were the pillows. This is an ok hotel for your money, but nothing specialGenuine Expedia guest review
okGenuine Hotels.com guest review
"Economy rooms lower std than expected"
This was my first not-pleasant stay at the Westmark. I didn't realize they have economy rooms for these discounted rates.... Crazy loud pipes in the wall behind the headboard (the noise did dissipate but sounded like a jack-hammer for a while), vacuum had clearly been cutting corners, TV set from the 90s. The gym air is foul and stagnant. Pros: staff […] was pleasant, restaurant is good, convenient location, parking (for a small fee). Next time will pay slightly more for something else downtown. Read moreGenuine Hotels.com guest review
"Team Work and Human Resources"
I prefer staying at the Westmark Anchorage during my visits to Anchorage because of it's downtown convenience, comfort, cleanliness, and friendly hospitality. My suggestion is don't be too hard on your most dedicated workers for they are doing their best. A another suggestion is make sure your newest workers do their share of the work and be a good […] team worker. I sensed a political undertone starting at the managerial level and on down that's seems very stressful and difficult to deal with in their line of duty. It trickles down from the managerial level to all other levels of service. In conclusion, I enjoyed my stay at the Anchorage Westmark. Thank you. Read moreGenuine Expedia guest review
Hotel was fine and clean. Not as nice as the pictures led to believe. Nothing exceptional, but nothing terrible. Very limited parking around the hotel and had to park down the street in a garage if the hotel lot was full - this is still after paying to park each day (which is typical downtown). My husband would drop me and the baby off then go park […] and he mentioned being uncomfortable walking back to the hotel with anything expensive (computer) at night... I'm glad I wasn't traveling on my own. The TV was below average. It's an old style box TV which is fine - but, shows aren't designed to fit those TVs anymore and all the images are distorted on most channels. Either things are cut off or people are short and wide etc. A little annoying when what else do you do in a hotel room, but turn on the TV!? I probably would choose somewhere else for my next trip. The rate was decent for the quality. Read moreGenuine Hotels.com guest review
It was awesome how close it was to all the conference events and the nightlife. Room was nice and big. One point to make for improvement is having a closet or a rack on which to hang clothes - I had a career fair one of the days of the conference and having a place to hang my buisness outfit would have been nice as well as a place to hang coats so they […] wouldn't get linty. Read moreGenuine Hotels.com guest review
parking was exceptionally limited, no valetGenuine Hotels.com guest review
"ok for one night"
dated, carpet not clean, old furniture, bed low and old, but for the price good for one night room was spacious and not much furntiure for the sizeGenuine Expedia guest review
it was okGenuine Hotels.com guest review
"close to the meeting sites"
I think that the Westmark needs upgrading in the rooms, it was dreary as in lighting, style and comfort. One elevator was not working so wait time for elevator was long.Genuine Hotels.com guest review
Parking is very limited n then u have to park a block away n pay for it. However the restaurant has excellent food.Genuine Expedia guest review
over all a good stay bed linen and carpet were dated, the bathroom tub surround needs replaced and the drapes in our room needed some attentionGenuine Hotels.com guest review
Parking is a challengeGenuine Hotels.com guest review
The Hotel is tired, need some updating. Staff was pleasant and helpful. Parking is very poor, $8 to self park and the lot was full so the hotel has the guest use a parking structure a block away. Far enough that moving heavy bags is a choreGenuine Expedia guest review
Room close to roadway and bars...so much street traffic and drunks yelling all night long made sleep impossible.Genuine Expedia guest review
"Mediocre Stay in a 1980s style hotel"
Upon checkin, the counter clerk asked me about the job market where I came from. Clearly he's looking for a change. Following morning I asked if there was a continental breakfast and the GM said, "no, but you can pay at any restaurant and they will give you food." Rude. Hotel bathroom had someone else's long hair pretty much everywhere. During my 5 […] days, it was not removed from bathroom floor -- no gratuity for housekeeping. This is not a business person's hotel -- most of the guests seemed to be passing through on a stop to a more outdoorsy destination. Wireless connection in room was horrible. The cable guide doesn't match the availalble channels -- HBO was no where to be found. I asked the front desk and the night shift lady didn't know. This hotel is not properly represented in the description or in the photos. Definitely, a must miss when I return to Anchorage. Read moreGenuine Hotels.com guest review
The room was very dated (80's deco?) and it did not look like what was shown on the website. Not sure if the rest of the rooms are updated.Genuine Hotels.com guest review
Had warned by the hotel clerk and manager may not book there anymore.Genuine Hotels.com guest review
We checked in to find that there were dirty towels hanging on the bathroom door and hair in the tub. Our room was on the 2nd floor across from the employee lounge which had the door propped open. As a result, not only did you get to see everything inside, but you heard and smelled everything from the microwave and employee conversation. The hotel is […] old and in need of refurbishment. Front desk staff was very helpful howver and the breakfast at the restaurant was good. Read moreGenuine Hotels.com guest review
"walking distance of good eating and shopping"
Our stay at the Westmark was only 1 night before moving on with our vacation. We found it clean, comfortable and within walking distance of eating and shopping. The hotel is dated and older and the public transportion pick up is on the back side of the hotel where our room was, which was rather noisy, but did not bother our sleeping. The staff was very […] helpful and all was smooth with the check in and check out. Read moreGenuine Hotels.com guest review
"Easy walk to all major activities and restaurants"
Great location for visiting AnchorageGenuine Hotels.com guest review
"Anything better out there?"
Good location in a small town. No refrigerator in rooms. Smelly shower curtain; just throw it in the washing machine. Could be much better with not much effort.Genuine Hotels.com guest review
I've stayed at this location usually 2 days for over 10 years prior to going back to Hawaii. It may because I am an oriental but they always give me a room far from the elevator, and always, the lower level. I've asked for a room closer to the elevator as I have a left bum knee. I've also asked for a room higher so I would not hear the noise on the […] street as I have experienced last year when below me, police were there for a good 3 hours arresting someone then towing his car away. They've always given me a room looking at no where. Can't even see the waters. Noisy. Not happy. Love the location though. happy to say, Asher at the desk this past trip gave me a room closer to the elevator and on the 10th floor. Good job Asher. Read moreGenuine Hotels.com guest review
Most staff very nice. Hotel is in a very convent location!!!Genuine Hotels.com guest review
"Convenient location,close to center"
It looked &felled like a two star hotel!Genuine Hotels.com guest review
downtown is out of date, need more resturantsGenuine Hotels.com guest review
"Close to Wedding venue"
Went up for a family wedding and was satisfied with everything except being downtown. Not used to the noise and constant racket of being in the city. Hotel was fineGenuine Hotels.com guest review
"Great location, but disappointed"
Location was perfect, but the rooms were disappointing. We were on the second floor and the door to the messy employee lounge was always open. The hallways were dark and the rooms were fine but nothing impressive.Genuine Expedia guest review
The location of the hotel was excellent. It was in a central location within walking distance of restaurants, museums and other places of interest.Genuine Expedia guest review
I was treated very poorly by a staff member at this hotel and would not stay here again. When I brought up the issue to the manager the staff member laughed at me like I was an idiot. If I'm paying as much as I am I will not be treated like that.Genuine Hotels.com guest review
just not what I was expecting for the price, the room needed a good cleaning and the staff we polite, but not helpfulGenuine Expedia guest review
"Decent Hotel,room Not As Booked by Expedia.com"
We booked a room through expedia with a king size bed. There were no king size beds available upon check in. I've read online that third party booking "services" such a expedia, hotels.com, orbitz, hotwire, etc. do NOT forward the room type to the hotel. My experiences support this, as it's not the first time it's happened. Since we were only staying […] one night, it wasn't a big deal to us. I'll book directly through hotels from this point on; these online "services" aren't saving me enough money to make the hassle worthwhile., Read moreGenuine Expedia guest review
great stay, great location, great service... Would stay here again the next time i am in town.Genuine Expedia guest review
"Great location, old building, horrible service."
Title tells it all. Decent price for the location, but the front desk staff was rude, short and sat there on a personal phone call with me and my family trying to check in at 1:00 am. Upon waiting he told me that I was supposed to be there last night. I told him that I called and told you I was on a late flight. He went ahead and gave us a room; but […] seemed irked the whole time. Read moreGenuine Hotels.com guest review
Outdated. Bad room. Heard gun shots at night.Genuine Hotels.com guest review
It was very noisy and hard to get a good sleep. The beds are not in a good condition.Genuine Expedia guest review
"Great downtown hotel"
Fantastic staff and a great location.Genuine Hotels.com guest review
"great location; staff very helpful"
Enjoyed the stay very much; good price. Staff maede me feel right at homeGenuine Hotels.com guest review
"Parking is confusing"
Other than they charged an additional charge of 16.00 dollars for what I don't know but they tried to charge for parking even when I didn't use their lot.Genuine Hotels.com guest review
I live in Whittier and just wanted to get away for a few days and Westmark was the place for it. Everything you would want to do is in walking distance. The employees there was wonderful, and very helpful. The housekeeper that cleaned my room was very friendly, her name was Angie. She went out of the way to clean my room as if it were a check out. I've […] been in house keeping and I worked as a house keeping manager at the Inn at Whittier and she impressed me on what a great job she did. Read moreGenuine Hotels.com guest review
The hotel overall was nice, the bed was so hard I was and have had back pain for several days after. If you like extreme hard beds this is the place.Genuine Hotels.com guest review
Great View of the Inlet! The manager was wonderful in putting us on a higher level!Genuine Expedia guest review
"West mark Anchorage"
Great location and friendly staff. Very accomodating and helpful. Rooms were decent sizeGenuine Hotels.com guest review
"Nice hotel, convenient to the downtown attractions"
We had a pleasant stay at the Westmark on our recent trip to Anchorage. Don't typically stay downtown, but it was fine, friendly staff, although the building is older, it was well maintained. We could certainly consider staying there again on a future trip.Genuine Expedia guest review
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