"Decent hotel near Salem, MA"
The location was close to the town we were exploring and had ample parking. I would recommend that the hotel check their air conditioners which are extremely loud and creak. This can interrupt sleep for most people.Genuine Expedia guest review
Response by Boston Marriott Peabody Dear Munni, Thank you for taking the time to write a review regarding your recent stay at the Boston Marriott Peabody. I have forwarded your comment sregarding the air conditioning unit in your guest room to our Engineering Manager for follow up, and have asked Housekeeping as well to help with follow up in identifying rooms that need attention prior to our guest’s arrival. Thank you again for your business, your review, and your time writing the review. We hope to serve you again soon! My best, Bob S.
Clean. Inexpensive. Good room. It was nice after coming from a crappy room.Genuine Expedia guest review
"Quick Business Stay"
The hotel has all the amenities to address a quick business stay. It is near many restaurants. It was clean and the staff were very helpful.Genuine Expedia guest review
The hotel was extremely clean my room was well kept and my son enjoyed the clean indoor poolGenuine Hotels.com guest review
"College tours in Boston"
It was a nice quiet stay in area between Salem and Boston.Genuine Expedia guest review
"Quiet but some issues"
Quiet part of Peabody, near what seems like corportate park. Very quiet. The deadlock on our door didn't work. (Rm 509). No coffee maker in the room, we were shocked. The heater was very loud.Genuine Expedia guest review
Response by Boston Marriott Peabody Thank you for taking the time to review your stay with us. Based on your review, I am pleased to see that overall you had an enjoyable experience with us, and am glad that we were your chosen place to stay while visiting the Peabody area. Your feedback is extremely valuable as we complete our guest room renovation. Our goal with the coffee makers, were to minimize the excess space taken up by them and store them in the cabinet under the TV. Since your review we are in the process of moving the coffee maker to a more visible location yet still trying to accomplish our original goal of maximizing space in the guest room. To address the concerns with the dead bolt I am extremely sorry to hear that the privacy switch did not engage. I want to assure you that your safety was not at risk during your stay. Our deadbolts do engage automatically. The switch at the bottom is an additional measure that can be taken in addition to the night latch at the top of the lock for privacy from our housekeeping team. I have had this issue addressed also. Thank you again for your feedback and we look forward tos serving you again in the future! My best, Bob
"Not coming back"
Rowdy clientele, generic bland food, no hot water in sink, noisy air conditioner, what more would you expect?Genuine Expedia guest review
The Hotel staff was very polite and helpful.Genuine Hotels.com guest review
"Nice hotel close to everything"
Great experience! Pleasant staff, clean comfortable accommodations and delicious meals. I take my grandchildren every year during school vacation for a min vacation. They had a wonderful time!Genuine Expedia guest review
Wonderful service. Very clean and comfortable room.Genuine Hotels.com guest review
"Close to exceptional shopping"
While we checked in at 4pm we were out to shop by 5pm, returning at 10pm so you can imagine we were not in residence very long. We did enjoy and appreciate the late checkout of 12N. I would stay there again.Genuine Expedia guest review
Our stay was very nice. We visited Salem and our hotel stay was very nice.Genuine Hotels.com guest review
quickest check in and check out of any hotel I have ever stayed in. Front desk staff were all extremely helpful and pleasant. Only complaint is minor. I couldn't get a bottle of soda that wasn't Pepsi. I understand that Pepsi is their vendor but no choices were available either in the store or the machine. It was Pepsi or water, no root beer or orange […] soda. A little strange. Read moreGenuine Hotels.com guest review
Hotel was great.Genuine Hotels.com guest review
"Great hotel and staff"
Took a trip in to celebrate Halloween in Salem. We were very pleased with the hotel. Our room was good. I think it would be slightly better if you could provide refrigerators and microwaves. Aside from that everything was very nice.Genuine Expedia guest review
Hallways and room were cold during my visit on 10/26/13.Genuine Expedia guest review
The hotel staff was nice, clean hotelGenuine Hotels.com guest review
Excellent hotel. The staff went out of their way to make us comfortable. They even brought a microwave to our room so we could heat meal we brought in from outside. It was near the subway, so we were able to catch in to Boston.Genuine Expedia guest review
"Out for a wedding"
I found the hotel physical lay out unusual. Got used to it after while.Genuine Expedia guest review
PerfectGenuine Expedia guest review
"Nice alternative to staying in Salem"
The hotel was very nice and only about a 10 minute drive to Salem. Our only complaint was that we called ahead about checking in and were told we would be able to check in by 3 instead of 4. When we arrived, only one of our rooms was ready and our room wasn't ready until almost 4:30. Also, we were not told at check in about the additional hold on our […] debit card for incidentals. It wasn't so much an issue, but we should have been told and explained the process, other than that, we were very happy with our room, the service and the convenience. If you can't find accommodations IN Salem, this is a great choice! Read moreGenuine Hotels.com guest review
"Had a great time!"
The room was great. The restaurant in the hotel was pricey but all in all great experience.Genuine Expedia guest review
"Visiting Salem Oct 2013"
The hotel and staff were great and helpful. The rooms were very clean and well maintained. It was a short ride into Salem.Genuine Expedia guest review
"Nice Accommodations but Disappointing Service"
While the room itself was comfortable, there was an issue with our toilet. It kept running very loudly after flushing, and, at one point, it overflowed all over the floor. While the maintenance person came quickly, it was not a very nice experience for a family on vacation. We had to clean up the floor, as well, and the dirty towels were left on the […] floor by the maintenance person. The pool, while well-chlorinated, was not particularly clean. The tiles were slimy. Finally, the worst experience was while checking in. I very clearly asked if I could put all of the hotel charges on a card other than the one I had used to make the reservation. The person at the desk assured me this would be no problem. The next morning, I awoke to a text from my bank. Apparently, the hotel co had been withdrawn from each of my accounts, the one I had intended to pay hotel costs with, as well as $800 from the account through which I made the reservation. Kevin, the hotel manager, was very kind and helpful in trying to sort out the mess; however, it took at least two hours of our vacation to receive a credit from our bank, without which we would have had to return home being seriously short of money for our three day trip. The hitch was that all of the money had to be withdrawn within 24 hours, which meant multiple stops at the ATM machine in order to withdraw enough money for the trip since there were $200 limits at at all of the ATM's we used. Kevin kindly offered to comp us. Read moreGenuine Expedia guest review
"super friendly staff an very helpful"
Every hotel in Salem was booked so we booked this marriot because it was about 3 miles from Salem. The staff was very friendly the hotel was very clean and the buffet breakfast was very nice. Overall wish we could have stayed another day.Genuine Hotels.com guest review
Staff was extremely courteous and helpful. The room was clean and neat, and the bed was the most comfortable I have ever slept on in a hotel. Very reasonable rates.Genuine Hotels.com guest review
I feel some sort of breakfast should be included for the price paid. The beds and linens were wonderful! Room was very clean and I slept very well!Genuine Hotels.com guest review
"close to salem"
nice, comfortable hotel. About a 10 minure drive to downtown Salem. Good buffet for brekfast, just alittle pricey.Genuine Hotels.com guest review
Checking in was a breeze, the room and public spaces were clean and well staffed. The reception after-party continued beyond the hotel lounge closing and we were shown to a courtyard which was completely sound proof and open to the night sky where we could all continue to enjoy each others company without disturbing any other guests. Unexpected and […] great! Read moreGenuine Hotels.com guest review
"Trip to Salem"
Oveall. Very good. The Hotel was pricy for what you get. Clean and neat.Genuine Expedia guest review
"Nice, predictable place to stay"
The staff was very friendly and helpful. Helpful and friendly staff. You need to fix your feedback site to allow shorter answers to this question. What, the automatic doors opened as expected?Genuine Expedia guest review
"great hotel for a great price"
we had a very great labor day weekend at the marriot of peabody. staff was very helpful with directions to salem and fenway park. if your looking for a great hotel with a great restaurant/lounge outside of the city this is the place.Genuine Expedia guest review
"Nice Hotel near Salem"
This hotel was a little further from downtown Salem than I originally thought. It's about a ten to fifteen minute drive away but the hotel is very nice and the room was spacious and clean. Would have liked a fridge but there was a coffee maker which was good since coffee was not free in lobby. All and all nice hotel.Genuine Expedia guest review
the hotel lobby was very nice. The room was clean, but it was the very small! The bathroom was lovely and spacious. They should have sacrificed some of the bathroom space to add to the main room. Bottom line it was a clean place to sleep.Genuine Hotels.com guest review
"Visiting the north shore"
Very nice hotel. Comfortable bed. Close to everything on the north shore. It's not on the ocean or in the center of a tourist area. Can't really walk to anything. Restaurant has great food and staff.Genuine Hotels.com guest review
"Mariott Peabody, MA"
We can count on quality service and cleanliness in this hotel. Easy on and off the highway.Genuine Expedia guest review
great location great room great wkndGenuine Hotels.com guest review
Spent one night here. It was good enough. It's not extravagant. Slightly worn. Air Conditioner was loud and couldn't keep the room at an average temperature and would turn off and on a lot in the middle of the night. We also had some plumbing issues.Title says it all. It was good enough for the price we paid.Genuine Hotels.com guest review
A well maintained facility, with a proficient and professional staff. It made the stay most enjoyable.Genuine Hotels.com guest review
"Clean, Quite and Good Breakfast"
We booked two rooms for our overnight stay for a family wedding in Marblehead, MA. I was pleased with the hotel from the outside appearance to the lobby, and room. The room was clean and quite, my only complaint was the air was blowing on our heads all night and there was no way to adjust the vents on the air conditioner to blow in a different direction. […] The bed had been placed with the headboard against the inside bathroom wall which I guess makes it quieter but puts you right in line with the air. My son-in-law put pillows in front of their air conditioner to divert the air. If it wasn't for this I would have rated our stay a 5. The breakfast in the restaurant the following morning was excellent. I would recommend this hotel and would stay there again if we are in the area again. Read moreGenuine Hotels.com guest review
"Chain hotel but done well"
Yes it's a chain hotel but the service and surprisingly the food make the stay better than you might expect. Room was very clean and well equipped but no in-room safe. Altogether, perfectly OK and well located for Boston Logan airport and Salem area.Genuine Hotels.com guest review
"Great spot for a weekend wedding"
Other than a 10am fire alarm, nothing bad. Room clean and comfortable.Genuine Expedia guest review
"Nice hotel, centrally located"
This Marriott has nice facilities, quiet rooms, and comfortable beds!!Genuine Expedia guest review
"Just another hotel"
Just another hotel, nothing special. It was clean, the staff were pleasant, and the location very convenient. Food in the restaurant overprice snit many decent options within a few miles. The included wifi was weak and cut out constantly; I assume the expensive one was better!Genuine Hotels.com guest review
easy drive to attractions,nice clean rooms,friendly staffGenuine Expedia guest review
"Accommodates business and family trips"
Hotel staff very friendly and made hotel experience very enjoyable. Hotel rooms very quiet and bed very comfortable. Will come Back in near future. No complaints.Genuine Expedia guest review
We were visiting for 3 days and this hotel had everything. great accommodation, good location and fabulous restaurant. I would recommend to anyone for any occasion. The staff were wonderful and housekeeping did a fabulous job. Top quality, great staff, great priceGenuine Expedia guest review
This is an older property, but well maintained. Clean, neat, and has all the amenities you would require whether on business or pleasure Courteous staff.Genuine Expedia guest review
"Great Hotel! Would stay again!"
Very friendly, helpful and accommodating staff. Clean, comfy room. At first we felt that the prices for the restaurant were a bit high. But once we got our food, it was wonderful and clearly well worth it. It reminded us that you get what you pay for. Delicious and, again, great and friendly service. We have stayed in Beverly, MA many times in the past, […] and love our little motor inn there. But this was a delightful, reasonably priced treat. Would stay again, anytime. Read moreGenuine Hotels.com guest review
Everything was good except our room had a bad odor. It smelled like body odor. We were able to air it out for awhile which helped some but we weren't in the room for all that long. Staff at desk were congenial and helpful with restaurants in the area.Genuine Hotels.com guest review
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