"great hotel for everyone."
Recieved 50% from expedia.com. It was great place to stay. It looks old but it is still marriottGenuine Expedia guest review
Good room for the price.Genuine Hotels.com guest review
"Name Says Marriott. Room Looks Like Motel 6."
Save your money and go to a cheaper hotel. The only thing updated in the rooms are the TVs, but the remote was old. The sheets were washed with soo much bleach that I woke up in the middle of the night sweating from head to toe. This happens every time someone uses too much bleach when washing.Genuine Hotels.com guest review
Max my hotel concierge was excellent and one of the greatest individual at his job that I've seen in a long time. Please give thanks to Max for his awesome services and great communication upon anyone visit. Warmest regards, ~DGenuine Expedia guest review
It was very comfortable and professional service!!!Genuine Hotels.com guest review
"Convenient to corporate office"
I had an unfortunate experience at the neighboring Hampton Inn (2 men fighting in lobby in addition to a drunk "homeless" male hanging out in lobby on & off during the night)...I left in the middle of the night to stay at your Marriott for the remaining 3 nights The entire staff was so kind to me. The kitchen stayed open to get me food t1PM as I had […] not eaten since breakfast after being delayed at the airport due to a mix up with my employer. The Marketing Dir (Rich) was concerned & sent me wine/cheese. A;; so kind! Read moreGenuine Hotels.com guest review
"Very rough experience"
This was a rough stay. One of the two days was fine. The room is a little small, but workable. The next day was terrible. Most of the staff was lovely, but one member was rude and condescending. The room was not cleaned the second day. The hotel was so loud I wasn't able to sleep at all. It just overall was not what I would expect from this quality […] of hotel. Read moreGenuine Hotels.com guest review
"Quiet Business Location"
Very good and polite staffGenuine Hotels.com guest review
"Great hotel if you don't have to sleep on the sofa"
We requested a room with two double beds. Due to booking on hotels.com, that was not available when we arrived. We ended up with a king and a sleeper sofa. The king was fabulous but the sleeper sofa where the kids had to sleep was terrible!Genuine Hotels.com guest review
Swimming pool so cold all children only into whirlpool. Room is so dirty and sofa bed is not bed. I am not recommend this hotel.Genuine Hotels.com guest review
"I enjoyed my stay but..."
The room was great, bed was super comfy, and it was clean. However when I checked in it was not the world class customer service I expected. no friendly smile upon arrival, seems as if the employees (at my time of check-in) weren't too thrilled to be there or something... But overall great hotel, just expected a friendly smile and great customer service... […] Not, "you checking in?, ok is and credit card please, here's your key"... They didn't even say welcome or enjoy your stay, nothing... Geesh! Read moreGenuine Hotels.com guest review
"Old hotel but nice"
Very clean and comfortable. Price was great. Location great. Staff great. Beds comfortable. It's just an older hotel. Needs some upgrades. But still pretty nice.Genuine Hotels.com guest review
"Very nice with indoor pool and spa."
Excellent stay for reasonable weekend ratesGenuine Hotels.com guest review
It was me and my three daughters. The Hotel was very clean and the staff was very friendly. We would like to have stayed longer but we had to get back home. We will definitely recommend this hotel to others as well as stay here again ourselves. Overall rating is definitely a "10"!!!!!!Genuine Hotels.com guest review
Top-notch hotel. Great breakfast spread including hot entres. My family and I were in town for a a funeral and hotel accommodated us with an early morning check-in--very kind and helpful for us. Also helped with directions and other information we needed to get around.Genuine Hotels.com guest review
i loved this place clean soft beds i will be going backGenuine Hotels.com guest review
"Hotel Restaurant Over Priced"
I was pleased with my room. Restaurant was over priced and steak was lukewarm.Genuine Hotels.com guest review
It was OK stay with out any issues. will defiantly recommend for othersGenuine Hotels.com guest review
Very nice hotelGenuine Hotels.com guest review
"Convenient to major interstates and roads"
Great staff. They were all extremely helpful and interested in making sure my stay was a great one.Genuine Hotels.com guest review
Pleasant enough, interior design throughout could do with a face lift.Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross Thank you Anne for your comments regarding the Atlanta Marriott Norcross hotel. We appreciate your rating. We do have plans in the near future for remodling and we sure hope that you'll come back to see the finished product. Thanks again for your feedback. Warmest Regards,
"great room for the right price"
My wife and i were looking to get away for the weekend. We aften get a room on the southside of the city of Atlanta, we decided to look towards the north. We have to say that we had a great time. The rooms were clean and the staff friendly although a little small, but that is something we are used to. We will be more than happy to make another stay […] at this hotel. Read moreGenuine Hotels.com guest review
Response by Marriott Atlanta Norcross Dear Mike, I am so delighted to hear you had a great stay here at the Atlanta Marriott Norcross hotel. We sure appreciate you and your wife selecting our hotel for your getaway. We are looking forward to seeing you guys in the near future. Warmest Regards,
The hotel had a power failure just prior to my arrival that seemed to derail all operations there. Though the lights were back on the front desk, the kitchen, even the Wi-Fi to a very long time to return to operation. Overall the property is clean and comfortable. My room is a little dated but otherwise fine. There was not an in room safe.Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross Andrew, Thank you for taking the time to tell us about your experience at the Atlanta Marriott Norcross hotel. I do apologize for the power outage; it does take some time for all systems to recover when we loose sudden power unexpectantly. We are looking to do a remodel in the near future, but unfortunately we will most likely not be adding in-room safes. We do however offer safes at the front desk for your valuables. Again, thank you for informing us about your experience. Warmest Regards,
"Great hotel for anyone!"
Everyone was great! The transportation services were phenomenal!Genuine Expedia guest review
Response by Marriott Atlanta Norcross Dear Jarrad, Thank you for taking the time to comment on the Atlanta Marriott Norcross hotel. We are so delighted that you enjoyed the amenities of the hotel and our friendly staff. We look forward in seeing you in the near future when working in the Norcross area. Warmest Regards,
"What you should expect from a Marriot Hotel."
Only one night stay, nice clean and comfy, quick check in. I would recomend.Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross Thank you Carlos for stay with us here at the Atlanta Marriott Norcross hotel. We truly appreciate your business and recommendation. Look forward to serving you again in the near future.
"its the marriott"
Very nice lobby areas and amenities! Service to get extra towels and even to check out was very slow... They may need more staff... My biggest complaint how ever is that its 2013 and the marriott doesn't have refrigerators and microwaves?Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross Thank you for comments regarding the Atlanta Marriott Norcross Hotel. I am glad that you were able to receive your extra amenities that were requested. I apologize for the delay in checking you out; we also have a couple of options that you may want to take advantage of as well that may expedite your departure. We offer express check out and check out via the Television, both you may also choose to receive an e-mail copy. Unfortunately we do not have microwaves to offer, but upon request we'd be more than delighted to bring you a refrigerator, I apologize if you were not informed of that service. Thank you again for your feedback, we look forward to seeing you again.
"Enjoy my stay, every time!"
Totally enjoyed it!Genuine Hotels.com guest review
Perfect hotel with good priceGenuine Hotels.com guest review
We really enjoyed our stay. The staff was very pleasant.Genuine Hotels.com guest review
I enjoyed my stay at this hotel and would stay again in the future.Genuine Hotels.com guest review
We were charged at the regular check-in time, but arrived late due to personal schedule. When we arrived, the desk clerk told us they had no room due to "maintainance issues" but gave us a letter explaining it as overbooking. We were offered another hotel but they gave us an incomplete room. While we were very disappointed with the hotels, the hotel.com […] company did fine and after hearing of our discouraging experience, refunded the trip. Read moreGenuine Hotels.com guest review
"Terrible service! Broken bed!"
The room had a broken bed. My babies and my husband and I had to go up to our rooms soaking wet because there were no towels in the pool area clean. The manager was rude and asked what did we want him to do?!? Get us some hot chocolate?? We were given the wrong room. The bathroom had hair in it and the TV was broken. It was a terrible experience!Genuine Hotels.com guest review
"Got a good night’s sleep"
Had to wait to check in even though it was after check in time. They couldn’t give us the room layout we requested because they were supposedly sold out. Treated rudely by the one lady working in the restaurant although the manager on duty made that right with room service. The demeanor of the staff was not unfriendly more disingenuous. Did get a good […] night’s sleep in the comfortable room though. Read moreGenuine Hotels.com guest review
It's perfect places to stay,very clean, good service, larg rooms,very good price I recommend this hotel to all peopleGenuine Hotels.com guest review
Wow loved every moment ;)Genuine Hotels.com guest review
"Great hotel, great rate ."
We had a very nice stay at this hotel . NateGenuine Hotels.com guest review
"Great room for basic necessities"
The room was clean, the staff was nice and check-in was the fastest I've ever experienced at any hotel. The surrounding area is very active. Target shopping center right next to it. It's away from the main highway tucked away up a little hill. Very private. We had a king size room non smoking. Clean bathroom and bathtub for showers. About 20 miles north […] of Atlanta hub. Great stay. Read moreGenuine Hotels.com guest review
"Great hotel for anyone"
The hotel is located within walking distance from a nice bar / restaurant and dancing. The hotel staff are top-notch.Genuine Expedia guest review
Response by Marriott Atlanta Norcross Dear Marq, Thank you for staying with the Atlanta Marriott Norcross hotel. We appreciate your positive feedback concerning the hotel and staff. I'm glad you were able to get out and experience the neighborhood bars and resturants. Thank you again and we'll see you the next time your in the Atlanta area. Sincerely,
Really enjoyed the stay. The staff were excellent an d three kids loved the pool. Would love to stay here again.Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross Thank you for taking the time to post your comments regarding the Atlanta Marriott Norcross hotel. We are so very glad you enjoyed your stay with us; the team really enjoys taking care of our valued guest. Be sure to bring the kids back to enjoy the pool area and we hope to see you soon. Warmest Regards,
Did not want a king size bed. Had requested double beds. The room smelled like it had been a smoking room at one time. Other than that, it was a good place to stay.Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross Thank you for providing your feed back concerning your visit to the Atlanta Marriott Norcross Hotel. I am sorry we were not able to accomodate your request. I am surprised that the room smelled of smoke since all Marriott Hotels are non - smoking. We will be sure to share your comments with the housekeeping team. Thank you again for your comments and we look forward to having you as our guest when travels bring you back to the Atlanta area. Sincerely,
"One Night-Not Enough"
I totally enjoyed my stay. I love the indoor pool. I was disappointed that they didn't have a refrigerator in the room, but other than that everything was fine.Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross We are so glad you "totally" enjoyed your stay here at the Atlanta Marriott Norcross Hotel. The indoor pool is a guest favorite and we are glad you had the opportunity to enjoy it. Unfortunately we do not have refrigerators in all rooms and I apologize, however we do have them available upon request and availability. We look forward to seeing you again when travels bring you back to the Atlanta area. Warmest Regards,
Convenient location, nice amenities. Strange layout of room. Poor service: front desk staff person didn't know pool/fitness center rules. Also, no bedding for sofa/sleeper in the room. Called at 9:45 p.m. to get bedding so my child could go to sleep and didn't receive it until almost 11:00 p.m.Genuine Hotels.com guest review
Response by Marriott Atlanta Norcross Thank you for posting your comments regarding your stay here at the Atlanta Marriott Norcross hotel. I am glad you found our location to be convenient. I truly apologize for our personal not able to provide you with basic hotel information; we will look into some retraining so that does not occur. I have shared your experience concerning the bedding deliver with our Director of Housekeeping so that we are able to respond with in our standard delivery time of 15 minutes. Please accept my sincere apology for the sub par delivery service. I hope that when travels bring you back to the Atlanta area, you give us another opportunity to serve you and yours. Warmest Regards,
I always use hotels.com when i travel i never had a complaint but this place i would not let a homeless dog stay here. The most unclean thing was my comforter it had blood and makeup on it. when i called down for a new one they said they would send a new one guess what it never came so my husband and i had to sleep under a sheet! I called the next morning […] to the front desk the guy acted as if he wasn't bothered about the dirty comforter. The bath tub was not clean we had to go buy shower shoes to use the shower. Then the vints were so dusty i don't think the cleaned the since the hotel was built. there was 14 of use that checked in for thanksgiving holiday and we all had complaints we will never ever stay here ever again. When check out came they never asked how our stay was i should have went to the drury inn like i always do that's what i get for trying the marriot!!!! It's not what it looks lile in the pic go next door it's wayyy nicer and you get a small kitchen. Read moreGenuine Hotels.com guest review
"Great place to stay!!"
This was a very pleasant stay, I was a little skeptical at first with the reviews I read on the site, but went ahead and reserve it anyways, I told myself it could not be bad being a Marriott Hotel. I was very pleased to stay and will stay again when in Norcross. The hotel staff was very very nice, the hotel itself was very clean and very comfortable. […] It was a wonderful stay, and the price was excellent. Read moreGenuine Expedia guest review
Wonderful experience. Extremely satisfied with the service and overall appearance of the hotel. The pool, breakfast, and bar were more than adequate, thank you.Genuine Hotels.com guest review
"Wonderful place to stay!"
We enjoyed the hotel, it is an older hotel but is well maintained and clean. The staff was very friendly and accomodating to any of our needs. My only complaint was the mattress.. It was one of the memory foam mattresses which really bothered my back.Genuine Expedia guest review
This hotel was fabulous! It took me under two minutes to check in, and the staff was wonderful. The room was clean, as well as the hotel itself. Breakfast goes until 11:00 am, which is great if you want to lay in. Overall, splendid! I am actually planning to stay there again in the summer!Genuine Expedia guest review
THE STAY WAS GREAT. IGOT A LOT FOR MY MONEY AND I DEFIANTLY WILL BE BACK HERE.Genuine Hotels.com guest review
"Comfy did not want to leave"
Out of all the mariotts I have stayed in this is by far the best one. So comfortable I do not want to leave. But I was there to visit family after all.Genuine Hotels.com guest review
"Wait for better"
The pool didnt warm enought, my room didnt have fridge and any room had microwave, kids very sad because the pool to cool to swimGenuine Hotels.com guest review
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