"Close to Downtown"
Did not have a great stay. The heat did not work and the staff was just as cold. I could at least say that the general manager offered a complimentary stay for our next trip to make up for my horrible stay. Hopefully that stay will be much better!!Genuine Expedia guest review
"Smells like bleach"
I'm still getting over the smell of clorine the whole time. I felt as if my bed was next to the pool. And I dont even remember the place having a pool. The glass in the bathroom that one would use for drinking or such was dirty and had the lip stains from the prior guests!!! Would not and will not reccomend this hotel to anyone. The Valet's were nice […] is probably the only good thing. Read moreGenuine Hotels.com guest review
"New Years Blast"
Service was excellent and we were smack in the middle of it all that's good in AtlantaGenuine Hotels.com guest review
"Good location for attractions"
The aquarium, coca- cola museum, and cnn center were all within a 10 to 15min walk. We enjoyed the breakfast and weekday evening reception. The staff was very friendly. We would stay there again.Genuine Hotels.com guest review
"Great downtown location"
The hotel is clean and we always enjoy the fact Residence Inn has a kitchen. It makes the stay more flexible and more affordable. The room was a perfect size. The bed was nice. The room was clean. The kitchen had enough utensils. Atlanta is an active town, for good and for bad. There were some shady characters outside our building. It's hard to tell […] if they were good or bad. But it is a large city with a lot of flow. The hotel was close to the major attractions. Read moreGenuine Expedia guest review
"Nice Hotel and very convenient to downtown"
Nice stay for 2013 Sec Championship....Staff was wonderful. Room was very nice. I wish the hotel had a bar and restaurant. Would stay again...Genuine Expedia guest review
"Best Customer Service"
The hotel itself was decent, but the customer service was the best I remember of any place I've been in recent years. I would stay there again.Genuine Hotels.com guest review
Stayed here recently for a conference. We were very comfortable. The staff were accommodating and attentive, seeing to our every need. The room was clean and spacious. The hotel even held a special party so guests could watch while a movie was being filmed on an adjacent street. Many of my colleagues stayed at the pricier conference hotel but were not […] nearly as happy as us. Will stay here again if I am ever in town! Read moreGenuine Hotels.com guest review
"Close to attractions"
I really liked the breakfast and dinner options available for guests. Having to stay for a week for a conference, it was a relief to have the fridge and microwave. Room was clean and I also liked that you could individually control the room temp. Super close to lots of attractions. Really great location.Genuine Hotels.com guest review
The hotel was nice. Free breakfast and free light dinner during the week. I did not like that it was valet parking only. And there is a per day charge for this in additional to your regular room rate. The hotel is in the middle of downtown so you can walk to restaurants. My suite was very nice and on the 18th floor which had a nice view.Genuine Hotels.com guest review
Great hotel, excellent service, good breakfast buffet.Genuine Expedia guest review
The hotel was very nice. I enjoyed my stay.Genuine Hotels.com guest review
"Wonderful place with friendly staff."
We experienced a great stay. Everything was clean and neat. Would definitely stay there again!Genuine Expedia guest review
"A night in Atlanta."
It was a little hard finding a place to park. The staff was friendly when we finally entered the hotel. Checking In did not take long. The room was nice; I wish there was more options for television channels. It was amazing to wake up in Atlanta and walk around.Genuine Expedia guest review
"Hotel is right downtown across from Marta service."
Excellent location, close to Marta system, great breakfast, and local shops. Staff very helpful. Location perfect for football games, basketball games, and concerts. Easy access from airport.Genuine Expedia guest review
"Nice old building in downtown Atlanta."
While the building is historic it has been nicely renovated into the hotel. The staff are very friendly and helpful. If you are there on a Tuesday evening be sure to take advantage of the walking tour of historic Atlanta.Genuine Expedia guest review
This was a great hotel in the middle of Atlanta for a great price. Great service, front desk was great and very professional. Check in process went smoothly. Valet attendants were courteous and professional. I couldn't believe they had a "happy hour" as well as they did. Would stay there again for sure.Genuine Hotels.com guest review
Our stay at the Residence Inn Downtown Atlanta was great the staff was helpful and very nice. The location was convenient for us for travelling. The Marta, their public transit. was across the street from the hotel and we used it for travelling as well as a taxi stand outside our building. We were close to Centennial Park where most of our City Pass […] sites were, walking distrance to restaurants and bars. We rented a Studio Room with a kitchen. Would definately stay at this hotel again. Thanks Joan Read moreGenuine Expedia guest review
"Hands down one of the best places I've ever stayed"
The hotel was easy to find, and the valets were prompt and courteous. The room was wonderfully clean, but didn't have that bleachy scent hotel rooms normally have. The bed was very comfortable. The concierge was very helpful with directions and recommendations for restaurants My girlfriend and I stayed here for a concert at the Tabernacle, which […] is just about a block away. We felt completely comfortable walking to and from the show, as there are many restaurants and other businesses in the area, along with a good police presence. It's a very good area in downtown. The Residence Inn will definitely be our go-to hotel for any future trips downtown. It was absolutely lovely! Read moreGenuine Expedia guest review
Hotel was excellent but the only problem was pillows. Pillows are small and getting old. Though they are made of cotton and not polyester yarn, have lumps in it. Need to be changed with new ones.Genuine Hotels.com guest review
It was great! Everyone on the staff was very helpful. Disappointed to learn there was a charge for parking that was high.Genuine Hotels.com guest review
Directly across from a MARTA station, so very easy to get to. Great amenities and very convenient to the downtown Atlanta area.Genuine Expedia guest review
"Good for DragonCon, with a bit of walking"
The hotel was a bit difficult to find since there's construction going on around it (and we'd been on the road for 6 hours), but all the hotel staff were very polite and helpful. The room was comfortable and well equipped--which let us save money by not eating out every night. We were attending DragonCon and the main con hotels are a short walk away […] (bring comfortable shoes!). Since there's a MARTA station across the street this would be an excellent choice for someone flying to Atlanta in order to visit downtown. Parking garages are also close by for those who don't use the valet parking, and charged us less than the event rate most garages and hotels charged. Read moreGenuine Expedia guest review
Nice hotel but bathroom was made for a man traveling w one razor and a toothbrush!!!!Genuine Hotels.com guest review
"Nice clean hotel downtown"
This was a nice hotel, but downtown construction makes it hard to get tooGenuine Expedia guest review
"Nice walk through the park to all the attractions."
All the staff was great! They were very helpful with all questions we had. The room we stayed in was nice, kitchen, sitting area, and queen bed. Loved it! They have lots of little extra that make it a great place to stay. We will be staying there the next time we are in Atlanta!Genuine Hotels.com guest review
"close to sights"
stay was great. very kid freindly. staff was great. Thomas T. with valet parking was exceptional. Very busy at check out but was cool, calm. and accomodated us all. Kudos to Thomas T.Genuine Hotels.com guest review
"Nice Hotel with great staff"
We enjoyed our recent stay. The room was nice and clean and all of the staff we encountered were polite and helpful.Genuine Expedia guest review
"Wonderful Family Vacation."
This was a family trip, and we were satisfied with everything. Renting a car isn't necessary. Public transportation pretty much takes you everywhere, and the hotel staff demonstrated to be very knowledgeable about it.Genuine Expedia guest review
"Great Hotel for 1 Night stay in Atlanta!"
Really enjoyed my stay at this hotel. The hotel is within walking distance to most of Atlanta attractions. Was really frustrated after driving all day I couldn't find the hotel. Had to call the hotel to get turn by turn directions to the hotel, because neither of the addresses they gave me could be found using GPS... Frustrating : ( other than that […] and the $25 per day valet I'd give the hotel a total score of 4 out of 5. Read moreGenuine Expedia guest review
"ATLANTA 2 Day Stay!"
I cannot say how great the staff was at this Hotel! We were worried about where to eat and had a great suggestion to go to the Juke Joint by one of the valet men, best choice ever!Genuine Expedia guest review
"Highly recommended for Braves fans"
A short walk to Underground Atlanta leads you to a Marta shuttle that will take you to and from Turner Field for $2.50. The rate here is much better than other hotels closer to the field and the hotel itself is pristine. Excellent staff. Will be staying here everytime I visit for games.Genuine Hotels.com guest review
"Not what I expected!"
The location of the hotel sucked. There was barely any room to unload our luggage. It had to be unloaded on the street. They charged $25 day for parking which was not disclosed at the time of booking. The room was extremely small and not what we expected. I will not stay there again nor do I recommend it to anyone else.Genuine Hotels.com guest review
""Petite Queen" Not as bad as it sounds"
We were a little apprehensive of the "petite queen" room, but found it quite comfortable. Just meant there was one bed instead of two in the room. Great central location, and front desk & parking staff very helpful with directions.Genuine Hotels.com guest review
The staff was great! Due to medical emergancy had to extend stay and they were very accommodating despite a very full hotel due to college graduations. Breakfast was excellent. Close to many dining options.Genuine Hotels.com guest review
"Stay at the residence inn downtown atlanta"
Had a nice time at the hotel. Very nice staff, room was comfortable.Genuine Expedia guest review
It was great as always.Genuine Hotels.com guest review
"Unbelievable friendliness and great service!"
We had a great stay here! The staff at this hotel truly goes above and beyond to serve you. Everyone is so friendly! My daughter said about the staff... "There like the people at Disney they're SO nice!" The valet parking service is great and worth the extra money you have to pay. The breakfast is very good with a great variety. Each afternoon we were […] there they had a happy hour with free wine and beer, cheese, crackers, salads, and vegetables and dip. The first night they had bbq chicken sandwiches, and the second night was nacho night! It was great! The location is awesome! It's walking distance to CNN, Centennial Park, World of Coke and the Aquarium, and sports arenas. The Hard Rock and other great restaurants are right up the street and Underground Atlanta is the other way! We loved it here and found Atlanta to be a great city! Read moreGenuine Hotels.com guest review
"Hotel great....Parking no so great!"
We had stay one night at the Residence Inn in Downtown Atlanta which is close to several restaurants, one being the Hard Rock Cafe. Fun place to visit. We didn't spend too much timeat the hotel. Continental breakfast was above average. parking was difficult to find. If you plan to bring a car, I would avoid Valet since they charge $25! per night. Park […] at the Rialto center, a covered parking lot ..which is located one block from the hotel. They charge $12/night... Read moreGenuine Expedia guest review
Close to venue. StAy was fine. Nothin fancy but the staff was efficient.Genuine Hotels.com guest review
"A wonderful surprise"
It was by far the best hotel I've stayed in in atl. The staff was amazing, I felt like we had already been friends for a while. I can't remember all their names or I'd list them, but everyone who worked may 7-8. I was impressed with what came with the hotel for the low price we paid. Its the little things like free wifi, free breakfast, free dinners […] etc that I enjoyed. The crazy thing to me is that all the other bigger and more expensive hotels in the area charge you for these things. They even called me in my room after i checked in to make sure i was ok. That just proves to me that residence inn puts their customers happiness first. I could go on and on. Bottom line: it's a great hotel and you should stay here Read moreGenuine Hotels.com guest review
"Great location in Atlanta"
This hotel is so close to everything we needed or wanted in Atlanta. The staff was excellent and very accommodating. Breakfast and wine party were delightful! The room was rather outdated!Genuine Expedia guest review
Room and location was great. A little hard to find though. Only complaint was the $25 valet parking which was necessary unless you wanted to park in a deck two blocks away.Genuine Hotels.com guest review
"Nice Hotel in a Good Location"
The room was clean and the bed was comfortable. I liked having a full fridge/freezer as well as a microwave. The staff at the front desk were pleasant. The room was a little small but OK.Genuine Expedia guest review
Great hotel, extremely courteous, and lots of extra services (happy hour, breakfast)Genuine Hotels.com guest review
The staff was wonderful.Genuine Hotels.com guest review
"ATL's Inn Spot"
Conveniennt to downtown ATL - close to Marta, pleasant staff (front desk, valet parkers and dining). Because this space was converted from an office to a hotel during the Olympics, some of the rooms are oddly shaped making use of the sleep sofa in the suite a bit awkward. One would have to rearrange the room (move furniture) to get it to work and not […] completely sure it would work even after having done so. Suite 1903. But overall, it was okay. I felt like a charge of $25 per day to park was a bit much. Read moreGenuine Expedia guest review
Nice hotel for the price.Genuine Hotels.com guest review
The hotel was nice however when we arrived the room we reserved was not available and they charged us the same amount for a smaller room and for valet parking. They gave us a large cot and acted as if it was a privelage not to be charged when we were short 2 queen beds. The staff were polite during our interaction, but i thought they would try more […] to satisfy an inconvenienced guest. Read moreGenuine Hotels.com guest review
"Terrible customer service"
Very misleading policies with regards to refunds and a pathetic unwillingness to even listen to the customer. Will never stay at another Residence Inn or Marriott family hotel given this awful experience.Genuine Hotels.com guest review
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