Crowne Plaza Maastricht - Maastricht

We enjoyed this place a lot! (Of course it helps that Maastricht is such a gem!) The hotel originally booked us for a first-floor street-side room, but without even going to the room we asked if we could be given an off-street room. Without the slightest hesitation, we were moved to a sort of duplex/loft room on the second and third floors. The clerk […] explained very apologetically that the bedroom and the living and bath rooms were separated by a staircase. Not a problem! It was more like an apartment than a hotel room. The room was spacious, with our own balcony, and plenty of desk, shelf, hanger and bathroom counter space. We had a TV on each level. The room was also super quiet. The hotel is an easy walk across the river to the old town center via either one of two footbridges. My only beef is a very small one: unlike other hotels we stayed in in Belgium, Holland and Luxembourg, the Crowne Plaza didn't have CNN - in English, they had only BBC world news, Euro news, and some of the sillier American TV programming. Read more

Genuine Hotels.com guest review

Location is great but rooms has old furniture and the toilet was really old style , cleaning was not up to the cleaning level and house keeping leaves the hotel at 7 pm Breakfast was ok but not Wow

Genuine Expedia guest review

We were traveling with an infant and the hotel staff were very gracious in accommodating our requests (baby bed, etc.). Everything was clean and functional. The age of the property was apparent — some things had a bit of a worn-out look to them — but not in any way that affected our stay or gave us concern about cleanliness. Our river view room on […] the 2nd floor was relatively quiet. There was some noise from passing boats but that is to be expected. We were concerned about reports from other guests that noise from the bar could be a problem, however during our stay we never heard anything. I visited the bar at around midnight on Friday and it only had a handful of older couples quietly sipping glasses of wine, so perhaps it's only a problem when boisterous groups happen to be staying in the hotel. It is definitely not the sort of bar any local resident would ever visit — it has a strong hotel bar feel. The location was very convenient; easy to make it on foot from the train station with light luggage and a stroller; a large supermarket around the corner; two pedestrian bridges to the historic old town within a few minutes' walk. Read more

Genuine Expedia guest review

maastricht is a delight to visit and the Crowne Plaza is a great hotel to enjoy. The location across the river in the Wyck area is delightful. Get a room with the river and town view. Great shopping and wonderful restaurants just blcks from the hotel. staff was wonderful. I got a severe migraine during my stay and the staff helped my husband to direct […] him to get medication from the hospital along with some extra time at check out to allow the medicine to work before checking out. You remember a place when everything goes quite well, but you are grateful for the ones that take care of you when things aren't totally 100%. Comfortable rooms and very convenient to the train station. Only a few blocks walk from the train. Read more

Genuine Expedia guest review

Never choose room 311! We asked for a room away from the elevator but we were right next to it! Plus a loft 15 steps up to our room so noise all night and early am. Last time we stayed it was amazing but this was so horrible... never chose a room by elevator and if you walk in lime we did do not be nice...get out of there!

Genuine Hotels.com guest review

Excellent hotel with good location, right on the river bank, near the city centre.Great underground parking. Breakfast - above all praise, have tables outside, overlooking the River. Courteous and friendly staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Fantastic location & service, but outdated hotel. Breakfast was pricy, but very very nice.

Genuine Hotels.com guest review

Great location for town centre, beside the river Good standard rooms, albeit a bit draughty...window seemed to have missing seal.

Genuine Expedia guest review

Very old aircon was not warming room and just made noise. I wanted to stop it to sleep but switch on wall was broken. I asked reception to come and check. The reception guy confirmed but not able to fix because no maintenance person was on duty, and not other room was available. I spent a sleepless night. At check out, altough I fully prepaid through […] Hotels.com (EUR 320), they asked me to pay room charge again. I found it on invoice and could avoid double payment. They offered me EUR 75 discount for unconfortable room. Read more

Genuine Hotels.com guest review

The hotel is well located on the banks of the River Maas next to a footbridge to the old town. The hotel is generally what you expect from a Crowne Plaza. However, our visit was in August 2012 during the hottest weekend of the year, temperatures hitting 36 to 39 degrees, and the air-con in our room did not work. We complained straight away and were […] told there was a problem with the air-con in the whole hotel and an engineer had been called. Staff did give us a fan which helped somewhat, but the air-con was not repaired for the three nights we stayed, and the fan did not stop it being unbearably hot. This spoilt an otherwise good visit. Read more

Genuine Hotels.com guest review

Excellent hotel, friendly staff and great location next to the river.

Genuine Expedia guest review

This was my third stay at this hotel. The reception staff provided helpful assistance with local knowledge but we were disappointed by housekeeping staff who left a damp cleaning cloth on top of some of our clothes. Breakfast charges seem excessive (€26) so we didnt bother with breakfast in the hotel but other charges were reasonable. There are other […] breakfast options near the hotel (coffee lovers cafe). Read more

Genuine Hotels.com guest review

We stayed for four nights during late June. The hotel is well situated, with spacious, well-equipped rooms. The staff were extremely helpful and friendly. Only minor shortcoming is the quality of the breakfast, which at 26 Euros is a bit pricey for the selection offered.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel overall was excellent, and for the most part the service was very good. Our only complaint is that the reception worker informed us that the whole city was closed on Sunday so the only place to possibly get food was in the hotel restaurant, and that they had a breakfast deal. The breakfast turned out to be a bit too expensive for our student […] budgets (26 euro per person) but we spent it thinking we had no choice. Once we left the hotel, it turned out that there were plenty of places to eat! We could have saved a lot of money but instead relied on her representation and spent way too much on food. Aside from that, the rooms were spacious and clean and very comfortable. Convenient location too. Overall very satisfied. Read more

Genuine Hotels.com guest review

Great center location, with pleasant rooms and bed and friendly staff. Bathroom and decoration a bit traditional

Genuine Expedia guest review

Very good hotel. Perfect for a weekend in the lovely city Maastricht. Parking right under the hotel.

Genuine Hotels.com guest review

I had booked and paid in advance for a 4 night stay at the Crowne Plaza in Maastricht. When I arrived at the hotel I was told by the receptionist that I could only stay for 3 nights as a company had booked out the entire hotel for the 4th night. She showed me another hotel on a small map and told me that I would have to move there for the 4th night […] of my stay. I was not happy about this but she told me that I didnt have a choice. The Crowne Plaza Maastricht is in a good location but I felt that my room, and especially the bathroom was a little shabby compared to other 4 star hotels I have stayed in. On the morning following the 3rd night of my stay at the Crowne Plaza I asked the reception what time I should leave my room. I was told that I would have to be out by 12.00pm. I asked if the room at the other hotel would be ready. The receptionist said she would ring them to find out. She told me that the room in the other hotel would be ready for my arrival. I decided to pack up and go the other hotel but when I arrived there they told me that they had no notification of my stay. The problem was eventually dealt with by the second hotel where the reception staff could not have been friendlier. I am going to be returning to Maastricht a few times over the next year but needless to say will not book a room at the Crowne Plaza. How do I know that they will not double book my room out again? Read more

Genuine Expedia guest review

The hotel wasn't the cheapest so I expected something a little better and wasn't disappointed. It was quite centrally located and just 10 minutes walk from the train station and just 15 minutes to the main square. The staff were friendly and helpful and the room was clean and comfortable. The hotel itself was in great condition. I didn't book breakfast, […] but paid for it when I was there and that's the only negative comment I have to make. Breakfast was outrageously expensive and simply not worth even half of what they charged. Also, the in-room internet costs are the highest I have seen in any hotel. Having said that, I would still return, but i'd buy breakfast from the small cafe opposite the hotel next time. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The paid TV channels did not work due to a technical fault. The management was informed but did nothing about it for three days. The elevator kept on making an annoying noise that was heard in my room day and night. The ladder that takes you to the duplix bedroom is small and dangerous to climb down especially at night when you want to go to the toilet […] in the lower level. The price is too high and breakfast in not included. There are better and cheaper hotels down town the old part of the city. Read more

Genuine Hotels.com guest review

Ontspannend gastronomisch week-end. Licht verouderd hotel heeft prachtige ligging aan de Maas op loopafstand van historisch centrum.

Genuine Hotels.com guest review

部屋のカードキーのリーダーの調子が悪いのか、毎度ドアを開けるのに、苦労しました。鍵を替えてもらった後も、従業員にお願いした際もなかなか開きませんでした。（従業員の人のマスターキーではすぐに開きましたが。）ホテルは旧市街から川を挟んだ反対側にありますが、歩いてすぐなので、不便ではありませんでした。夜も静かでした。

Genuine Hotels.com guest review

Hotel ligger vid vatten, inte så lång ifrån Maastricht tåg station. Tyvärr kostar det extra för att ha tillgång till internet. McDonalds ligger i närheten av hotel som ha gratis internet access om man behöver det.

Genuine Hotels.com guest review

Airconditioning niet echt best, lage waterdruk in douche in morgen.

Genuine Hotels.com guest review

Séjour agréable dans cet hôtel bien situé et confortable. Seul bémol, tout est en supplément: internet, le parking, le petit déjeûner (26 Euros le petit-déjeûner, l'hôtel se fait bien plaisir...). Le restaurant de l'hôtel est correct avec une certaine recherche dans les plats proposés. Les prix à la cartes sont relativement raisonnables mais les menus […] sont un peu chers. Il y a un bon choix de restaurants aux alentours de l'hôtel (japonais, thaï, italien, français/gastro,...). Read more

Genuine Hotels.com guest review

Impossibilité de garer un véhicule à proximité et parking de l'hôtel pas très pratique car il faut demander pour chaque entrée et sortie un ticket à la réception.

Genuine Hotels.com guest review

Met name badkamer armoedig. Matige straal douche. Slechte rumoerige airco.

Genuine Expedia guest review

Premettendo che la camera era stata pagata interamente alla prenotazione, all'arrivo e senza informarci prima, hanno prelevato € 75,00 sulla carta di credito. Quando ce ne siamo accorti dall'SMS di avviso, abbiamo chiesto spiegazioni e ci hanno risposto che il prelievo era a garanzia di eventuali spese extra effettuate durante il soggiorno (2 notti […] !!). La camera n.622 era una camera superior (la prenotazione era per una camera standard) ma con i seguenti problemi: scheda d'accesso difettosa (necessari diversi tentativi per aprire la porta); la porta era semi-scardinata e non si chiudeva dall'interno; l'aria condizionata non rinfrescava l'ambiente ed era molto rumorosa (c'erano 35°!!); dopo la prima notte il WC non è stato pulito; la colazione era intoccabile (€ 26,00 a persona al giorno) per cui abbiamo preferito fare colazione nel centro al Bisschopsmolen e all'Hotel de La Bourse (meno di € 5 a testa). I lati positivi sono: camera enorme con letto enorme (lettore CD, televisore/specchio girevole, acqua di benvenuto omaggio, vari accessori da bagno, tutto con relativo tariffario per l'acquisto - persino il materasso); facilmente raggiungibile dalla stazione in 10 minuti; affacciato sul fiume e centro storico a 10 minuti dal ponte pedonale vicino all'hotel; sito molto silenzioso. Read more

Genuine Expedia guest review

Het is een goed hotel met zeer ruime kamers met twee tweepersoonsbedden. Er is veel comfort, zoals minibar, televisie, mogelijkheid tot koffie en thee bereiden, computeraansluiting, broekenpers, strijkplank, kluisje, radio-wekker, enz. De prijs, die men hiervoor moet betalen is wel aan de hoge kant. Ook alle kosten in het hotel zijn hoog, zoals restaurant, […] bar, cafetaria en garage. Het uitzicht van de kamer valt tegen, want je verwacht aan de Maas te logeren. Technisch ontbrak er wel wat aan het onderhoud: lekkende kraan, dóórstromende stortbak en ouderwetse televisie. Read more

Genuine Expedia guest review

The Hotel has a great location - However for a hotel of this standard the cooling just need to work. The Internet is quite expensive.

Genuine Hotels.com guest review

locatie is ideaal om Maastricht te verkennen, rustig omgeving en toch in het centrum en vlak bij het station .

Genuine Expedia guest review

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Genuine Hotels.com guest review

The location of this hotel is optimal, it sits right on the river bank and the old city centre is but a stroll away. The staff was accommodating and friendly. For the rates they charge, I would have expected a hotel in a better state of maintenance. The door of the hotel room did not close very well, sound insulation of the neighbouring rooms left to […] be desired considerably and the fridge of our mini bar was not working. Judging from the moldy smell (avoid the staircase around the lift) the carpet has begun to develop a life of its own at least in some places. Read more

Genuine Hotels.com guest review

prima

Genuine Hotels.com guest review

Goede locatie, loopafstand van goede restaurantjes,

Genuine Expedia guest review

alles in Allem ein gelungener Aufenthalt. Preis-Leistungsverhältnis stimmt, außer das Frühstück war für das Angebot viel zu teuer.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

dit hotel heeft in principe alles, mooie schone ruime kamers, een perfecte locatie (heel makkelijk bereikbaar, grote parkeergarage, prachtige boutique straat), beleefd personeel, maar toch zijn er een paar dingetjes die storen. bijv het extreem dure ontbijt. wie ontbijt er nou voor 26 euro? bijv de hoge city tax, die bij andere hotels lager uitvalt. […] bijv hoe er zonder blikken of blozen taxis naar het station worden besteld terwijl dat maar 5 min lopen is. al met al hebben we een duur, maar perfect verblijf gehda. Read more

Genuine Hotels.com guest review

Prima hotel. Ligging ideaal t,o.v. het centrum. Alles in goede staat, prima bedden. Toilet niet helemaal proper (onder de rand). Badkamer zou wel eens een extra goede beurt moeten krijgen (bruine rand / kalk in wastafel en toilet). Personeel heel vriendelijk en attent. Jammer dat er geen ontbijt bij inbegrepen was bij de boeking (3-persoonskamer). De […] kosten voor ontbijt vonden wij veel te hoog,dus in de buurt ontbijt genuttigd. Read more

Genuine Hotels.com guest review

Insgesamt hat das Hotel unseren Erwartungen entsprochen. Insbeonsdere die Lage direkt an der Maas ist ausgezeichnet. In der Nähe befindet sich eine hervorragende Eisdiele und gute Restaurants. Nachteilig ist lediglich die relativ hohe Parkgebühr (22 € pro Nacht).

Genuine Expedia guest review

Prima hotel. Wij hadden een 4-persoons kamer. Alles was aanwezig. Personeel is zeer vriendelijk. Wij hebben geen gebruik gemaakt van het ontbijt in het hotel omdat wij € 25,00 pp toch wel te veel vonden. Het hotel is zeker een aanrader, wij komen nog wel een keer terug !!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Comfortabele ruime kamer. Duur ontbijt. Geen gratis WiFi.

Genuine Hotels.com guest review

Centraal gelegen hotel ten opzichte van bezienswaardigheden. Interieur kamer enigszins gedateerd, wel netjes, Prijs kwaliteit verhouding matig.

Genuine Expedia guest review

Goed en gezellig hotel alleen vergiste wij ons in de extra kosten. Parkeren kost 22,50 per auto en ontbijt was 26 euro per persoon. Dat vonden we wat overdreven.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Prima hotel voor een weekendje Maastricht qua ligging en faciliteiten. Keuken is prima en personeel is erg vriendelijk en dienst verlenend. Ook met kinderen! SUPER hotel waar we zeker terug zullen komen.

Genuine Hotels.com guest review