"The rooms were comfortable and clean."
The staff was helpful and kind. [Sorry but this is not a book.] We asked for a change of room assignment so that our 2 rooms would be adjacent for the whole family to share; they kindly arranged this without extra charge.Genuine Expedia guest review
"Very nice, right in the middle of sights."
Great location. Right in the middle of Butchart Gardens and Downtown Victoria.Genuine Hotels.com guest review
"Good price for a good location in Victoria."
It is rare that we stay at a hotel where we are so impressed with the kindness of the staff. Every staff person we encountered went above and beyond the call of duty, but one person In particular needs to be commended. The shuttle driver, Kyle, dropped us off at the ferry in the Morning and to our surprise, returned shortly before the boat left the […] dock with my son's wallet And my daughter's jacket which we had left back at the hotel. This was an extraordinary Team effort on behalf of the Accent Inn team! . We are very grateful. This is the kind of place you want to stay. Read moreGenuine Expedia guest review
Response by Accent Inn Victoria Dear Katy, Thanks for the great review and so glad our team managed to catch you before you left and deliver the forgotten items. We are really proud of our staff and appreciate your mentioning Kyle and his fellow Accent Inn Team mates. I know he'll be thrilled to see his name on the net. Thanks again and safe travels. Chris Knight General Manager
Clean, well-appointed rooms. Good knowledgable staff. Good location. Would easily stay here againGenuine Hotels.com guest review
The hotel staff and accommodations were great. The staff was very helpful especially Linda.Genuine Hotels.com guest review
Good rate and quality. Continental breakfast was very good.Genuine Hotels.com guest review
Breakfast location and foodstuff could have been a lot better. Building foundation next to hotel needs to be removed and area improved.Genuine Hotels.com guest review
Response by Accent Inn Victoria Dear traveler, Unfortunately an arsonist set several fires earlier in the year and one of them burnt down our attached restaurant. As you can imagine an unplanned event for us. We have provided a complimentary continental breakfast in the meantime but please note that we are already working on plans to rebuild the food service facilities which we hope you can enjoy on a future visit. Chris Knight General Manager
"nice and friendly hotel. helpful stuf."
we recieved at first a room in which the mini bar served more as an "alarm watch". upon request we were immediately transfered to another room. the hotel is clean. breakfast good and location very good.Genuine Expedia guest review
A favorite of ours,...we've stayed there the last 4 /5 summers. Love the hanging baskets of fresh flowers! Laundry facilities are a welcome addition, and they now offer a continental breakfast, although it is only in an empty room with limited choices, mostly pasteries. The biggest disappointment this year, even through we made our reservation early […] in March 2013, they gave us a second floor room, saying their downstairs rooms were reserved for people with pets??!! We will be hesitant to stay there again if they continue to show preference for pets over Seniors. Read moreGenuine Hotels.com guest review
Very nice. Baskets of flowers hanging everywhere on the building. Located right between Butchart Gardens and Victoria city center. Great place.Genuine Hotels.com guest review
"Convenient and Clean"
We had never been to Victoria. Accent Inn was convenient to getting downtown. Very clean and quiet. Easy access to our room from the parking lot. GREAT choice of goodies for breakfast. Nice patio area on second floor to eat breakfast or relax.Genuine Hotels.com guest review
"Good hotel in Victoria BC"
Clean, comfortable and quiet. The continental breakfast is very basic and you have to take your food back to your room to consume as there is no other place to eat. The front desk was helpful on local restaurants and overall, I would recommend this hotel in Victoria.Genuine Hotels.com guest review
"Clean rooms with two floors wheelchair accessible"
I stayed here with my in-laws who can't walk much or climb stairs. We were on second floor but due to slope it was wheelchair accessible. Parking is free and rooms are clean. Enjoyed our stay.Genuine Expedia guest review
"Best hotel during our vacation"
Best hotel during our vacation from California, Oregon, Washington, Vancouver, and Victoria.Genuine Hotels.com guest review
Response by Accent Inn Victoria Dear traveler, Thanks so much for the great review and we hope to see you again soon! Chris Knight General Manager
Great!Genuine Hotels.com guest review
Everything was really good but it is an older hotel and the rooms smell old and smell like the days when smokers could still smoke in the rooms. Great breakfast and friendly staff. Rooms were clean.Genuine Hotels.com guest review
"Comfortable stay and close to sights"
A short but pleasant stay.Genuine Hotels.com guest review
"Nice Little Inn"
We were skeptical of this small chain inn but surprisingly it was clean, well maintained and they offer free wifi plus complimentary breakfast which is not stated in the amenities offered. Front desk was very helpful and I would stay there again Inner Harbour is about 10 minutes drive from hotel and public buses will take you downtown.Genuine Hotels.com guest review
Response by Accent Inn Victoria Dear Altaf, What a great note to see that we surprised you. So glad you decided to give us a try and look forward to welcoming you back again soon! Chris Knight General Manager
"wekeend in Canada"
Location room not interesting. rear of the building, ground floor,room lies the room where it seems breakfast, loud, My child could not sleep. People stand near the window with breakfast and talking loudly.Genuine Expedia guest review
Reserved 2 rooms for family members weeks ahead, when we checked in the best they could do was give us one room on the 2nd floor, the other on the 3rd floor which was very inconvenient. Not great location for downtown harbor activities. Otherwise, clean, comfortable.Genuine Hotels.com guest review
"Nice hotel for price, good hotel staff."
Enjoyed our stay. Hotel was clean, comfortable, and close to downtown. I enjoyed the humor on the website, and on items/signs in the rooms! And loved the little rubber ducky in the bathroom. :-) A bit of road noise (sirens) being so close to the road. And wish there was a pool/hot tub at the hotel, as well as a complimentary breakfast. But other than […] that, a good deal, and we would stay again! Read moreGenuine Hotels.com guest review
The hotel was excellent for me as I needed to travel to variuos location in Victoria. The location for me was great as it was central and on a major road.Genuine Hotels.com guest review
The hotel was empty and they put me on the street side to listen to the traffic. Room had a horrible smell. Carpet badly needed a shampoo. Wifi was down and clerk said Oh well to bad so sad. You can do much better in that city in the winter for that price.Genuine Hotels.com guest review
"Perfect for visit to Victoria by car"
Very clean and nice room. Space for extra bed. Five persons no problem. Parking just outside the door. Good location for visit to Victoria by car.Genuine Hotels.com guest review
"Clean and convenient"
The location is conveniently close to everything. Although traffic can be loud, also I had many prank knocks on the door on the first night. But the room was nice and spacious for my little family. And CLEAN! I would stay here again.Genuine Hotels.com guest review
Response by Accent Inn Victoria Thanks for the kind review. Sorry that some “prankers” decided to annoy you. Hope to welcome your family back again soon!
"Great dollar value"
Room exceptionly clean, helpful staff, comfortable bed. Would definately use them again.Genuine Hotels.com guest review
Response by Accent Inn Victoria Thank you for the kind review and we appreciate the "good value" remark very much.
The room was very clean, the staff extremely friendly and it was right on the way to the ferry. Will definitely stay there again.Genuine Hotels.com guest review
The staff were very helpful and the shuttle drivers were very friendly!Genuine Expedia guest review
An excellent value!! The front desk staff were extremely helpful and friendly.Genuine Expedia guest review
"Reliable Accent Inns close to UVic."
We have stayed there on a number of occassions and have always been happy with the room, service and proximity to UVic since we are usually helping our son move in or out of lodgings close to the university.Genuine Hotels.com guest review
Response by Accent Inn Victoria Thanks so much for the review and for being a repeat customer. We always enjoy meeting "UVic parents" especially at Graduation.
Appreciated the shuttle to downtown and back. Laundry Room was nice - equipment worked well. ABC restaurant on site was very convenient. Staff was very nice. Bed was very comfortable. Had a good size refrigerator - no microwave. Dishes - no dishwasher. Couch and a desk. Good WIFI connection. We will stay here again. Near a main road. The noise was not […] bad but if you did not run the air conditioner etc. it might be noisy. We always carry a "white noise" maker with us so we had no problem with noise. We were there for 5 night. Good shopping closeby. Read moreGenuine Hotels.com guest review
"Did not care for the staff"
The hotel is situated by car about 15 mins from the center and 30 mins from Sidney. The only reason I chose this hotel was the free parking. The hotel is OK. I did not care for the staff at the reception; at first they couldn't find my reservation and instead of looking for it thoroughly they told me I had to call Expedia as I made the reservation with […] them, EXCUSE me but as far as I knew I was staying at this hotel, they should have done everything in their power to find it. At the end I found it and we stayed. The recepcionist told me we had been upgraded to a junior suite, which was not the case I reserved a Junior suite. Beside that that I guess for us worked OK, we didn't want to pay much and it was not far from the center. Read moreGenuine Expedia guest review
Response by Accent Inn Victoria Unfortunately when reservations are made with another party, occassionally due to computer errors or such, we actually never recieve them. That being said, when you've made a reservation in good faith those errors are not your problem. It is very important to us that you, the guest, are taken care of so that you can enjoy your visit. Even though a room was provided I apologize that you did not feel that you were taken care of with the care and attention that is our norm. Hopefully you will allow us the opportunity to serve you again and show you just how friendly we really are.
The staff was really nice and the room was clean. However, they are placing pictures that give the impression that I would get a kitchen and gym with pool. When I got there is was only a room and the gym was two blocks away. I have to request a microwave. I rather to stay close to the port. The hotel in that areas was more affordable and better.Genuine Hotels.com guest review
"Clean, Reasonably Priced, Easy Access"
Two night stay with family. Hotel is clean, staff are friendly and the hotel is good value for the money. Beds were not the most comfortable and the continental breakfast is very basic. Motel is bike friendly - bonus!Genuine Hotels.com guest review
The people were very friendly and helpful. Very pleasant stay.Genuine Hotels.com guest review
Great place. The only thing I would change is a better microwave - took forever to heat up dinner. And a sliding door from the living room to the bedroom in the suites. We had a junior suite. Kids loved it and it was pretty quiet. I would also have liked more protein options at breakfast besides just eggs but breakfast was good and always fresh. Will […] be staying at this hotel again. No questions this a hotel you need to experience. Everyone is super friendly and just a great place. Read moreGenuine Hotels.com guest review
"Central to explore Victoria, Sooke & Nanaimo"
Staff were very friendly & helpful. If you are into exploring Victoria, Sooke and even Nanaimo, this is a very central place to stay.Genuine Hotels.com guest review
I travel to Victoria twice a month for meetings and stay here primarily because its normally a good value - cheap, clean and comfortable. This last trip I drew the short straw and got a sub standard room with even worse house keeping. Will probably stay again because of previous experiences. This is not the same type of property that I would stay at […] if traveling with family on a vacation. Read moreGenuine Hotels.com guest review
"Clean comfortable room. Free Continental breakfast"
Friendly staff. Continental breakfast was good. Walking distance to shopping centers. I was upgraded to a room with separate bedroom & sitting room which was good.Genuine Hotels.com guest review
"Accent Inn Victoria BC"
I enjoyed the convenience of staying here but was a little annoyed that I could not get CBC news (The National) on the TV. BBC and several American stations were available but no CBC (except one channel in French). The bed was warm and comfortable and I appreciated being on the "quitet" side of the building.Genuine Hotels.com guest review
The staff r friendly & helpful. It will be nice when BIN4 opens. AGenuine Hotels.com guest review
"Witty and pet friendly"
Was all good. Just wish they had a pool or hot tub.Genuine Hotels.com guest review
Great breakfast; clean, excellent selection of foods, great personnel with suggestions as to the sites of Victoria and good eating establishments.Genuine Hotels.com guest review
"Great hotel for the price"
There was a rubber duckies in the bathtub. Need I say more ??Genuine Hotels.com guest review
fantastic experience,very good staff,xllent rooms,pet friendly,will be backGenuine Hotels.com guest review
Response by Accent Inn Victoria Thank you for your kind and enthusiastic review, Roger. We're glad that you had a brilliant stay with us and hope to see you again very soon. Best Regards, Rebecca. Assistant Manager.
Hotel was clean and well positioned.Genuine Hotels.com guest review
"a great place to stay and a good location"
very good, staff was very help full and friendly, beds were comfortable all five nights we were there and the best pillows of our trip.We even received a Christmas gift.Genuine Hotels.com guest review
Response by Accent Inn Victoria Thanks for your great review, Clinton. We’re really pleased that you enjoyed five comfortable nights with us. We love it when our guests leave happy. Please come back and see us again soon. Sincerely, Rebecca. Assistant Manager.
"Great price and over all location"
Excellent service from the front desk and what we call the accent in mom in the breakfast area Krista she was lovely. The beds and pillows were very very comfortable only two things that could've used a little work is the shower curtain is not really long enough and the drinking glasses when held up to the light did have spots on them so maybe want […] to check your dishwasher. Also try and get a room that does not face Blanchard Street it's a bit busy and noisy Read moreGenuine Hotels.com guest review
Response by Accent Inn Victoria Thanks for taking the time to write us a review, Corrine. We really appreciate your great compliments and will definitely pass your comments onto the brilliant Krista. Thank you for your suggestion regarding our shower curtains, we welcome the feedback. Our housekeeping department has also been informed about the glasses, so thanks for that too. We look forward to seeing you again soon. Sincerely, Rebecca. Assistant Manager.
very good choice！Genuine Hotels.com guest review
"Very friendly, personable hotel!"
The staff was very friendly, helpful and the hotel room was excellent! I wanted to visit downtown Victoria (which is a fair distance away), and the hotel staff was more than helpful. They got me on a shuttle, dropped me off wherever I wanted, and then came to pick me up when I called at the location I ended up in! Very friendly, very enjoyable. I've […] been at some other hotels that couldn't bother to give you the time of day, but this hotel was very exceptional. I especially loved the complimentary breakfast! Read moreGenuine Expedia guest review
Response by Accent Inn Victoria Thank you taking the time to write such a great review! We enjoy helping our guests whenever we can, so thanks for your wonderful compliments. We will pass them onto our staff, who always appreciate the feedback. Please come back again soon. Sincerely, Rebecca. Assistant Manager.
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