An excellent value!! The front desk staff were extremely helpful and friendly.Genuine Expedia guest review
"Reliable Accent Inns close to UVic."
We have stayed there on a number of occassions and have always been happy with the room, service and proximity to UVic since we are usually helping our son move in or out of lodgings close to the university.Genuine Hotels.com guest review
Response by Accent Inn Victoria Thanks so much for the review and for being a repeat customer. We always enjoy meeting "UVic parents" especially at Graduation.
Appreciated the shuttle to downtown and back. Laundry Room was nice - equipment worked well. ABC restaurant on site was very convenient. Staff was very nice. Bed was very comfortable. Had a good size refrigerator - no microwave. Dishes - no dishwasher. Couch and a desk. Good WIFI connection. We will stay here again. Near a main road. The noise was not […] bad but if you did not run the air conditioner etc. it might be noisy. We always carry a "white noise" maker with us so we had no problem with noise. We were there for 5 night. Good shopping closeby. Read moreGenuine Hotels.com guest review
"Did not care for the staff"
The hotel is situated by car about 15 mins from the center and 30 mins from Sidney. The only reason I chose this hotel was the free parking. The hotel is OK. I did not care for the staff at the reception; at first they couldn't find my reservation and instead of looking for it thoroughly they told me I had to call Expedia as I made the reservation with […] them, EXCUSE me but as far as I knew I was staying at this hotel, they should have done everything in their power to find it. At the end I found it and we stayed. The recepcionist told me we had been upgraded to a junior suite, which was not the case I reserved a Junior suite. Beside that that I guess for us worked OK, we didn't want to pay much and it was not far from the center. Read moreGenuine Expedia guest review
Response by Accent Inn Victoria Unfortunately when reservations are made with another party, occassionally due to computer errors or such, we actually never recieve them. That being said, when you've made a reservation in good faith those errors are not your problem. It is very important to us that you, the guest, are taken care of so that you can enjoy your visit. Even though a room was provided I apologize that you did not feel that you were taken care of with the care and attention that is our norm. Hopefully you will allow us the opportunity to serve you again and show you just how friendly we really are.
The staff was really nice and the room was clean. However, they are placing pictures that give the impression that I would get a kitchen and gym with pool. When I got there is was only a room and the gym was two blocks away. I have to request a microwave. I rather to stay close to the port. The hotel in that areas was more affordable and better.Genuine Hotels.com guest review
"Good and bad"
I was happy we could check in early. I asked for directions to Bars restaurant from the desk and she told me where to park then take a ten minute walk to the restaurant. We parked near Bastion Square and walked for 35 minutes to the wharf. Not happy about that. That took a chunk of time we could not afford to waste. They have a free shuttle service […] to downtown at designated times I wished I'd known about. The bed was very firm. Read moreGenuine Hotels.com guest review
Response by Accent Inn Victoria Thanks so much for the 4 star rating. Not sure what happened regarding the directions and we apologize for that. Hope to welcome you back again soon.
"I would not stay here again because of waterpipe n"
Good value overall but the noise from water pipes in other rooms spoiled a good sleep when someone flushed their toilet. The supervisor for room clean up was great when the lady who was responsible for cleaning our room did not do her job. Breakfast was OK but not great!Genuine Hotels.com guest review
My sisters and I shared a room with 2 queens size beds. The hotel was close to the Saanich area and that was important to us. The hotel had just opened up their new breakfast room and there was a good selection of foods. The hotel was clean, the flowers hanging in baskets pretty, the new reception area was opened the last day we were there. The staff […] were friendly and helpful. The room we had was clean and comfortable, we had picked the hotel because the beds had been mentioned as being comfortable by other travellers. We had no complaints there. Read moreGenuine Hotels.com guest review
"Convenient and Friendly"
It was a direct route to this hotel from the ferry terminal so quite easy to find. A reservation issue for my travelling companions was settled in a satisfactory manor. The front desk staff worked hard to rectify a situation out of their control. Breakfast was a good selection of items and fresh. The lady maintaining the breakfast room was efficient, […] hard working, super friendly and went out her way to make sure guests were happy and had all the info they needed for a great stay in Victoria. Read moreGenuine Hotels.com guest review
"Close to all must go area"
Everything are just very goodGenuine Hotels.com guest review
"Good mid range motel let down by A/C issues."
Just refurbishing the reception (not an issue) friendly helpful staff, and good breakfast and wifi and nice room. Let down by hot weather and A/C automatically turned off after about 15 minutes. Couldn't be re-started for about 90+ minutes. This meant having to get up to restart. Worse was the bedroom was deep in with no window, no vents, nothing. Worse […] part. Night shift person described and knew of problem, as did day shift! Well gee thanks. And the reason I stay in a motel? To get a good nights sleep. Read moreGenuine Hotels.com guest review
"great place to stay in Victoria"
Hotel is close to down town Victoria but far enough away so there isn't the traffic and noise. The staff is very friendly and helpful. There was construction at this time on the new lobby but you would never know it. Brekkie was nice and once the new breakfast room is opened will be quite comfortable. Would definitely stay again.Genuine Hotels.com guest review
Response by Accent Inn Victoria Hello Les, Thank you for the kind review, I agree the staff are friendly and eager to please. Construction is in the final phase and should be complete very soon. The new breakfast room is complete and has received positive feedback.
Friendly staff, clean rooms, good breakfast selection, centrally locatedGenuine Hotels.com guest review
I knew the hotel is under renovation during my booking but i couldn't image the condition like this. Room cleanliness is a big problem. I had request a baby crib, they sent to my room without setting it up. Other hotel having the same rating but they did so, and i think setting the crib is a norm. The crib was dirty, the carpet was dirty. The exhaust […] fan was very loud with "gi.....gi..." sound. overall, we are discomfort during staying in this hotel. Read moreGenuine Hotels.com guest review
Response by Accent Inn Victoria Dear Paul, Renovations should not affect room cleanliness. My sincere apologies that you did not experience the level of cleanliness that we are known for. We will be following up on this with our housekeeping team. I will also bring your comments about the crib to our team. Of course our goal is to impress customers and we can only ask for another opportunity to show you why other reviewers enjoy our hotel. Safe and pleasant travels. Sincerely, Malcolm Hotel Manager
The shower had hot and cold flashes and the water pressure in the sink comes out very hard and fast which can create a water splashed outfit:))Genuine Hotels.com guest review
The hotel is just okay for me. The cleanliness of the room is fine, but the carpet looks not vey clean. The beds are comfortable, and the room is not small. The overall experience is fine. The lobby renovation is a little bit irritating.Genuine Hotels.com guest review
best hotel we stayed this yearGenuine Hotels.com guest review
Friendly and very helpful staff. Free breakfast was excellent and the service- Kristi.Genuine Hotels.com guest review
It was under renovations while I was there, even still I very nice staff, clean/large room made my stay very enjoyable! I highly recommend.Genuine Hotels.com guest review
"Avoid at all costs"
Too much noise, the hotel is located in front of a movimentaded avenue.my father in law was maltreated by the person at the main desk. I will never stay at Accent Inns again. The price is ok, the room quality is fine, but the service is painfull, doesn't worththe price.Genuine Hotels.com guest review
"Central to amenities"
Clean, friendly staff, close to amenities and fairly quiet area.Genuine Hotels.com guest review
"Hotel is located a short drive to down town"
Our stay was very nice. The staff were friendly and helpful. With the reno's going on there was some noise but I'm sure once the reno's are complete it will be beautiful.Genuine Hotels.com guest review
"very comfortable, convenient location."
Right by Blanshard Ave (hwy 17} But amazingly quiet. Very convenient location close to Mayfair shopping mall. About 7-10 min. drive from the city. Very comfortable bed and soft pillows. Loved the Junior Queen suite layout with sofa(bed) /tv for seating area walk thro washroom (sink, counter, Mini fridge)' to bedroom. Perfect for a couple.. But would […] be too small for 4 (sofa area is small when the bed is opened out). Read moreGenuine Hotels.com guest review
There was some construction going on (April/May 2014) and the room heater/air conditioner was extremely noisy, along with the soccer tournament guests! However, the staff was lovely, the room was clean and the price was right.Genuine Expedia guest review
Well located. Some construction being done on hotel.Genuine Expedia guest review
It was a great hotel, good location and a good basic breakfast was included. Beds and pillows were greatGenuine Hotels.com guest review
"Bright, clean, central"
Friendly and efficient at front desk. Traffic noise not a problem. A pleasant experience to come into the room and see how roomy and well furnished it was after my last couple of night at other places.Genuine Expedia guest review
"Close to Royal Jubilee Hospital"
Staf were very accommodating when our outgoing flight was cancelled/delayed. Very noisy/annoying bathroom fanGenuine Hotels.com guest review
It was a quick 5 min drive to downtown Victoria and on a direct bus connection from the Victoria Ferries. The rooms were clean and updated. The free continental breakfast was acceptable.Genuine Expedia guest review
Response by Accent Inn Victoria Hi Tanya, thank you for staying with us! You will be happy to know that we are working on our new, large breakfast room as we speak and should be all ready for the first of June. Look forward to seeing you again. Chris Knight General Manager
"Excellent customer service"
Good, clean motel with friendly staff. Excellent value for your moneyGenuine Expedia guest review
"Good value, serviceable room."
The room was quite clean and comfortable and had everything you need for a short stay. Downside is the noisy heater/air conditioner unit that can wake you during the night. Good value overall though!Genuine Expedia guest review
"close to all must-see sights"
it was good! better than sandman.Genuine Hotels.com guest review
"Always a pleasant stay."
My wife and I frequently stay at the Accent Inn because of its convenience to shops, restaurants and connections to surrounding districts and communities. The staff is always helpful and friendly.Genuine Hotels.com guest review
"Very enjoyable experience"
I took a long time choosing a hotel to stay in while I was at a workshop in Victoria. I didn't want to spend a lot of money but wanted to feel safe in a clean comfortable hotel. The Accent Inn Victoria was very clean, comfortable and I felt very safe travelling alone. It was also very affordable. The staff was excellent and accommodating. You definitely […] get more than what you pay for at this hotel. It's good to know a head of time that they are currently doing renovations, which I didn't hear at all while in my room, and that there isn't a restaurant inside the hotel, however there are restaurants close by (across the street). The continental breakfast has everything anyone could need for breakfast. Nothing too fancy, but very healthy and appealing. Perfect for a 3 night stay. Read moreGenuine Hotels.com guest review
Rooms was clean and very quiet. Like the layout of their Jr. SuitesGenuine Expedia guest review
"Great Comfort and Excellent Price"
My boyfriend and I just needed an affordable room for the night before taking off to Nanaimo, and this was a pleasant surprise! Located right off the highway, a quick bus ride to downtown and a quick walk to Uptown Mall it couldn't have been in a better location! The web-saver deal was 70$ and it was perfect for the price, and surprising as well! A […] cozy queen bed with a mini living room and bathtub in the washroom. Everything was spotless, clean, and comfortable. Couldn't tell that we were right next to the highway, very quiet and comfortable! Also, mini fridge in the room proved helpful for keeping drinks cold and leftovers from dinner. Free breakfast was a bonus, I felt! Open early at 7am so that we could eat and head out on our way with no fuss! Great place, great price :) Read moreGenuine Expedia guest review
"Nice, close to lots of amenities."
We thoroughly enjoyed our stay, the staff were friendly, professional and efficient. The bed was very comfortable and the hotel was in walking distance to many amenities such as Mayfair Mall, Uptown Mall, restaurants, shops etc. I would highly recommend the hotel and have already to a few friends. Thanks kindly!Genuine Expedia guest review
"5 day stay at Accent Inn"
We enjoyed our stay at the Accent Inn, and found the staff very friendly and helpful.Genuine Expedia guest review
This hotel had the most comfortable beds of any that I can remember staying in. I will definitely book here again. (The comforters on the beds can do for some updating, but that is only cosmetic)Genuine Hotels.com guest review
Good ValueGenuine Hotels.com guest review
Like this hotel - will not hesitate recommending it. Friendly and helpful front desk staff.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Nice hotel close to shopping."
Nice to have a small fridge in the room. Even though close to road, the room was very quiet.Genuine Expedia guest review
"Pat, from Vancouver Island"
It was comfortable and staff were helpful. Overall it was a nice stay and our bed was great.Genuine Hotels.com guest review
great room for the priceGenuine Hotels.com guest review
"Close to downtown Victoria."
Rooms were fine. there was some kids sports team staying there and they were a little noisy.Genuine Expedia guest review
"Late night check in"
Because our arrival was very late at night, I felt they stuck us in the easiest room for them. Thus we were on the ground floor, very close to the continental breakfast. When you arrive at 2:00 a.m. and you have early risers for the free breakfast that morning, it doesn't make for a great sleep. Also the room had a very over powering, old smoke sme […] ll! Read moreGenuine Hotels.com guest review
"Great Location & Value"
Unfortunately the IHOP restaurant burned down last April and has not been rebuilt, so breakfast is continental style and not very exciting. But the location is great and the value for a clean and comfy room is unbeatable.Genuine Hotels.com guest review
All went well with my visit and I was placed in my room early. It was a quiet night in a dark room with little city noise at all. Breakfast was served in a separate room and when I arrived a few minutes early the attendant let me in as she saw I was waiting and she had everything ready. It was great to be amongst a staff that seemed to smile always […] and greeted me as we passed. Even a hotel technician who was repairing some electrical difficulty said hello as he passed. Nice place for another visit! I will be back, Read moreGenuine Hotels.com guest review
"Nice hotel for great Price"
Very friendly staff nice big rooms and free breakfast! Close to shoppingGenuine Expedia guest review
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