All hotels in Pittsburgh, Pennsylvania, United States of America
1 room, 2 adults
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1000 Penn Ave, Pittsburgh, PA, 15222, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 415 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.4
3.0 / 5Good
"No extras"
The rooms need mini fridge and small microwave. The staff was great!
Genuine Expedia guest review
Other trip Apr 20, 2015
Kelly
US
5.0 / 5Outstanding
"Tekko convention and birthday party"
We stayed one night there while attending Tekko and a birthday party. Staff was great, rooms warm comfortable and clean. Wish they would have had a hot tub by the pool.
Genuine Expedia guest review
Other trip Apr 20, 2015
Brian
US
4.0 / 5Excellent
"Decent hotel close to theater and convention cente"
We had a nice stay. Staff was excellent and helpful. The only downside was the restaurant. Skip it, over priced, poorly staffed, and not good enough for the cost. $4.50 for a glass of milk.
Genuine Expedia guest review
Other trip Apr 19, 2015
A Traveler
US
4.0 / 5Excellent
"OK"
the hotel itself is clean, and the employees are wonderful however you would think at an upscale hotel they could give you a water, or a continental breakfast. not even a facial soap bar, or a shower cap. The little things. They give you the BARE necessities. i was not pleased with that and for that reason will not be staying there again.
Genuine Expedia guest review
Other trip Apr 15, 2015
A Traveler
US
2.0 / 5Fair
"Good location but poor management"
It took two hours and three telephone calls to get extra blanket. This was outrageous.
Genuine Expedia guest review
Response by The Westin Convention Center Pittsburgh
Hello; thank you for letting us know of this service lapse. We will research. Thank you for bringing it to our attention.
Other trip Apr 12, 2015
A Traveler
US
4.0 / 5Excellent
"my stay was very good. No complaints"
everything was great. the hotel was clean , nice, and run well.
Genuine Expedia guest review
Response by The Westin Convention Center Pittsburgh
Thank you for the positive review! We're happy that you enjoyed your stay.
Other trip Apr 8, 2015
Mr.
US
4.0 / 5Excellent
"Looking forward to returning to the Westin."
The hotel is under construction and was rated lower than I would have been other wise. The room was very clean and comfortable. The only negative is that the amount of bleach used when washing the sheets made them smell of chlorine. The staff was extremely helpful and courteous. Have said the above I would/will stay at the Westin when I am next in down town Pittsburgh.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Hi, Chris; thanks for the nice review. We will relay the info about the bedsheets to our staff. We are happy you enjoyed the rest of the stay and hope to have you back soon.
1 night romance trip Mar 27, 2015
Chris
US
5.0 / 5Outstanding
I had the greatest first visit to Pittsburgh and didnt even need to leave the hotel.
Genuine Expedia guest review
Response by The Westin Convention Center Pittsburgh
Thank you!
Other trip Mar 24, 2015
Brad
US
5.0 / 5Outstanding
"Great experience and hotel for NCAA tournament"
Great stay and very friendly staff. I especially liked the bar tenders and one in particular.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Happy to hear that you loved the stay and the staff.
1 night family trip Mar 19, 2015
Stewart
US
5.0 / 5Outstanding
"5 star stay"
My stay was excellent, the staff was very friendly and helpful, the food was excellent. I definitely enjoyed my stay, would stay there again and would definitely recommend it to others!
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Great to hear this, Eartha! We're happy that you had a great visit.
2 night family trip Mar 13, 2015
EARTHA
US
4.0 / 5Excellent
"Quick Stay"
The hotel is undergoing lobby upgrades so the layout is a bit confusing and well, obvious of ongoing renovations. This being said, it would appear to me that it will look very nice upon completion. Cons: Since it is a downtown hotel you have to pay for parking. I could not tell if there was all day in-and-out privileges as we stayed just one night. Additionally, you could hear other guests and commotion especially early in the morning when the early birds arise. These noises are standard hotel noises such as plumbing, walking, and doors closing. It was a busy weekend for Pittsburgh so I believe the hotel was near capacity which could explain the excessive noise. Pros: The hotel is located next to the convention center, but we walked throughout downtown Pittsburgh with relative ease. The bathroom is very nice and the shower had a rainfall shower head. The rooms appeared to be clean and comfortable. I would stay hear again, but will still shop around during my next stay in dowtown Pittsburgh.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Thanks, Michael, for your informative and positive review! We hope that guest noise did not deter from your stay. Happy to hear the about the great in-room amenities that you experienced! Come back soon.
1 night family trip Mar 13, 2015
Michael
US
5.0 / 5Outstanding
"Great location in Pittsburgh"
Spent a nice weekend there. Will be back soon. Enjoyed the City.
Genuine Expedia guest review
Response by The Westin Convention Center Pittsburgh
Thank you, Eugene!
Other trip Mar 19, 2015
Eugene
US
5.0 / 5Outstanding
"St. Patty's Stay"
Stayed for St. Patty's Parade. Good location and nice hotel--the bed and pillows were just really uncomfortable.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Elizabeth; thank you for a 5-star review about your Saint Patrick's Day visit! We look forward to having you back for another 5-star stay.
2 night romance trip Mar 13, 2015
Elizabeth
US
4.0 / 5Excellent
"Nice hotel, but under renovation."
The renovations made for a more unpleasant stay, but the staff was apologetic and very good, and the hotel was nice and conveniently located. Very clean. Would definitely stay here again!
Genuine Expedia guest review
Other trip Mar 15, 2015
Angel
US
4.0 / 5Excellent
"Subzero Valentines Day 2015"
Even with Lobby under remodeling, the experience and service were great. One disappointment is no glass drinking glasses in the rooms. Please restore those. I hate the plastic and it cheapens your hotel. With that being the only complaint. I am very pleased. Thank You.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Concert Ever!!"
It was a nice hotel and located perfectly for a short brisk walk to a concert.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Brandi; we're happy that you had such a great stay and such a great time at the concert. Hope to see you again on the next stop through Pittsburgh!
1 night romance trip Feb 7, 2015
Brandi
US
5.0 / 5Outstanding
"Garth Brooks Concert"
Room was not ready when we got there but they upgraded us to a better suite at no extra charge
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Stephen; our apologies for your room not being ready on time but we are happy that we were able to accommodate you to a suite at no extra charge! Glad that you had a great visit.
1 night trip with friends Feb 7, 2015
Stephen
US
3.0 / 5Good
Nice Hotel, courteous staff. Parking was a little pricey, but I don't really have anything to compare it to. Only gripes we had are the fact that our room keys did not work three different times. When they finally got it figured out it was midnight. Also, I think that their rooms need a little bit more sound insulation. No fault of the hotel's, but as my wife and I's first time away without the kids in 4 years, the last thing we wanted to hear was kids crying and jumping on the bed at midnight and again at 7 in the morning.
Genuine Expedia guest review
Other trip Feb 12, 2015
A Traveler
US
4.0 / 5Excellent
"Nice downtown hotel"
Good experience. Within walking distance of major attractions. Comfortable bed.
Genuine Expedia guest review
Other trip Feb 11, 2015
Joseph
US
2.0 / 5Fair
"Not what we expected"
Did not get the room we asked for nor was the description correct won't stay again.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Valued Guest; we are sorry that your stay was not up to expectations. Certainly it is never our intention to provide a poor experience and we are truly sorry that the stay was not the best.
1 night romance trip Feb 7, 2015
A Traveler
US
2.0 / 5Fair
"Not impressed!"
Had to wait for room to be finished cleaning at 8pm before I could check in just to find (for lack of better words) toenails in the middle of the floor, and a faint aroma of body odor. Much cleaner and cheaper hotels nearby.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Paul; Truly, this is not the Westin standards and we are very sorry to hear that you experienced such a poor stay. We will relay this information to all departments involved and ensure the proper follow up. Again, thank you for the information and the chance to listen.
1 night romance trip Feb 7, 2015
paul
US
4.0 / 5Excellent
"Nice hotel close to venues."
We chose this hotel because it was close to a concert venue. The staff was very informative and helpful with directions for walking and offered a shuttle option. Housekeeping was helpful with us asking for extra towels. Room service was very efficient and the food was delicious. I would definately stay here again.
Genuine Expedia guest review
Other trip Feb 11, 2015
Samantha
US
4.0 / 5Excellent
"Nice Hotel, Walking Distance to CONSOL Energy Ctr"
This is a great hotel for the location and amenities. VERY close to the CONSOL Energy Center. When we weren't able to get the shuttle or a taxi (stuck in traffic due to the event), we were able to walk. At 8 months pregnant, this was a doable walk for me in the cold weather and took less than 10 minutes. There is a pool and fitness center that we didn't get a chance to check out since we stayed less than 24 hours, but those are other pluses that I would've liked to take advantage of had we been there longer. The one negative was the banging we heard in the night (almost sounded like pipes or something). They are undergoing construction and this is an older hotel, so perhaps it was related to that. The elevators, though there's 5, do take a while since there are 26 floors. We had breakfast at the restaurant on the 2nd floor which was very nice. The brunch buffet on Saturday morning was great with lots of fresh fruit for $16/person, which included juice and coffee. Though we didn't venture too far out as we were pressed for time, there didn't appear to be many restaurants within walking distance so we settled on the TenPenny across the street. This was a huge disappointment for the selection of food (they would only serve us the lunch menu at 4:30 and we could only sit in the bar) and service--go elsewhere. The parking garage was easy to get in and out of, though a bit costly at $20/day and a bit narrow with low ceilings driving on the ramp down/up. Check-in was super fast/easy
Genuine Expedia guest review
Other trip Feb 10, 2015
Nicole
US
3.0 / 5Good
"Price is to high for the inconvenience w/ elevator"
The room was nice, the staff was nice, and the food in the restaurant was great, so I'll get all that out of the way now. The elevator however was the worst of all times in a multi story hotel for my wife and I. Had to wait 15minutes one of the times I needed to go downstairs. It was a constant battle with the elevator wait. Yes, it was that bad. Probably will think twice before staying there again. They need to fix their elevators to speed them up.
Genuine Expedia guest review
Other trip Feb 9, 2015
Tim
US
4.0 / 5Excellent
The room was nice and clean. The people in the room next to us were loud and noisy all day and until after 2am. The lines for the elevators were long. Everything else was great.
Genuine Expedia guest review
Other trip Feb 9, 2015
john
US
3.0 / 5Good
"Overpriced for what you get."
The hotel was very expensive for what we got. The closet was broken and rattled all night long. It took 45 minutes to get to our room because only one elevator was working correctly. Considering this was an event weekend, they should have been prepared for the amount of occupants at the hotel. We also tried to have dinner in their restaurant but after sitting for 20 minutes and no one coming over we, we left. The plus was our room was clean and it was only a few minutes walk from consol energy center.
Genuine Expedia guest review
Other trip Feb 9, 2015
sarah
US
5.0 / 5Outstanding
"Great Place"
The room was very clean; especially since they accept dogs. We had no problem parking or taking the dogs in and out of the hotel. The staff was very friendly and helpful when I needed them.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear William; thank you for a great review about your visit to Westin Pittsburgh. We love our four-legged travelers and we're happy that our hotel was so convenient for you while traveling with your pups! Hope to see everyone back again soon.
2 night business trip Jan 12, 2015
William
US
5.0 / 5Outstanding
"A great dance competition experience"
Excellent hotel and very friendly staff. As part of the Dancemakers competition, I am very thankful for the friendliness of the hotel staff. You went above and beyond and handled the crowd with a friendly smile and a warm heart. Thank you for opening the service elevators for our use this truly assisted in moving the crowd to/from their rooms. Your workout facility is excellent and I really enjoyed my morning workouts. Thank you for also allowing us to use your sound system for a group exercise program.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Hello and thank you for your five-star review on your visit to Westin Pittsburgh! We're so glad to hear that we were able to exceed your expectations during your visit for Dancemakers and appreciate your patience with us during our lobby and elevator enhancements. We are excited to have you back next year!
2 night family trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel, though the cooler was locked"
My ward and I stayed in a lovely king room on the 18th floor. It was a busy weekend, and every elevator we were on was jam packed. The room had a sign on their mini-bar stating that it was discontinued and was now used as a cooler, but it was locked. No problem, as I just got some ice from the 17th floor (18th floor ice machine was out of commission. ) Overall a good stay, though there were a few inconveniences.
Genuine Expedia guest review
Other trip Jan 19, 2015
Sloane
US
5.0 / 5Outstanding
"Comfortable and Convenient"
I was there for a convention being held at the David Lawrence CC. This hotel is across the street from the DLCC. Very convenient. Restaurants and pubs are right there also.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear John; thanks for the 5-star review about your recent visit! We are happy that the area was so convenient to you and happy to have provided you with an exceptional stay.
2 night business trip Jan 9, 2015
John
US
5.0 / 5Outstanding
"Great hotel, great staff, slow elevator service"
Only stayed one night but it was very enjoyable. The hotel was clean and elegant, the room was very nice and comfortable. Our only complaint was the elevator service was slow but that is a typical problem of any high-rise hotel during check-out hours. Highly recommend this hotel.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Cliff; thank you for a great 5-star review and kind comments about your stay. We hope that it left you feeling renewed and refreshed. We do appreciate your patience with the elevators. While we work on enhancing them to be more efficient for our guests, we are very thankful for your understanding on wait times. Rest assured that we will be back to normal very soon and know that you will be very impressed with our new look! Be well, be Westin!
1 night trip with friends Jan 3, 2015
Cliff
US
3.0 / 5Good
"Good hotel, not for the price"
The hotel might have been a tad busy due to the Steelers playoff game; however since it is set to support the many conferences across the street, the hotel should be well-accustomed to high occupancy. There were multiple 10+ minute waits for elevators (3+ hours before the game). Further charging almost $5 for 15 minutes of computer time when guests conceivably have to print boarding passes for hotels, conference passes, or in this case, playoff tickets seems a tad exorbitant. Further, I am surprised that parking was neither free nor discounted for those staying in the hotel. You could just as easily stay down the street and park at this hotel to save money.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Hello; thank you for the feedback regarding your recent stay with us. We are sorry that you experienced delays and frustrations during our renovation period. Please rest assured our changes will be done soon and refresh your experience. While the business center charges for internet use, the printing of boarding passes is 100% complimentary both in the business center and at the front desk. City parking is also unfortunately a charge throughout the area and ran by a separate entity. Nonetheless, I appreciate the information and will share you suggestions with our Operations team. I do anticipate your next stay with our new look unveiled; please let us know when you plan to return. Stay well!
1 night romance trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Pittsburgh Steelers Weekend"
This was the 4th time we have stayed at the hotel and still find it one of the cleanest and most comfortable. Unfortunately the lobby was under construction, so it took away from the beauty of the entrance and it seemed to be a bit cramped at check-in. The restaurant offers a fabulous breakfast buffet, bit pricey, but well worth it. Definitely will stay here again.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Robert; thanks for the great review! We do appreciate your patience while we undergo our transformation. We're happy you enjoyed our wide selection of Superfoods at the breakfast buffet. We can't wait to have you back and unveil our brand new look!
1 night family trip Jan 3, 2015
Robert
US
5.0 / 5Outstanding
"Extremely accommodating to any need!"
Love staying there! Everyone is so nice and helpful! Super comfortable beds, local shuttle service.
Genuine Expedia guest review
Other trip Jan 6, 2015
Lori
US
4.0 / 5Excellent
"Nice hotel great location"
Perfect place to stay for downtown events. Located close to everything. Visiting NFL teams stay here so you know it's a decent place.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Thank you, Brian, for your 5-star review about your visit to the Westin Convention Center, Pittsburgh! We look forward to welcoming you back soon.
1 night romance trip Jan 3, 2015
Brian
US
4.0 / 5Excellent
There for the Steelers' playoff game. Staff were very accommodating and handled The influx of people well. We will stay there when we come back next year.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
4.0 / 5Excellent
"First time staying here, I would stay here again."
This was my first time staying at this hotel. It is in the city and we had a nice view from our room. The hotel staff were all very friendly. The beds were comfortable. There was a mini refrigerator in the room and a safe, which was nice. What could make this hotel 5 stars all around would be bigger televisions and some interior updating inside the rooms, like carpeting. However, I would definitely stay here again.
Genuine Expedia guest review
Other trip Jan 5, 2015
Steelers Fan
US
5.0 / 5Outstanding
"Big name hotel in not the best location."
We had stayed at this location previously and found it about the same as earlier in the year. Their lobby area is cluttered and overcrowded at times. They have an unusual elevator design in that to get to parking you have to take one set of elevators and to get to the rooms you have to go around a wall and re-board. In the room the noise from the adjoining bathroom was louder than sounds from my own bath. This was the most disturbing issue about the location.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Hi there; thank you for your 5-star review of our property. We appreciate the feedback in regards to our lobby and we are excited to unveil our brand new look in just a few short months. We will be happy to welcome you back at any time!
1 night romance trip Dec 31, 2014
A Traveler
US
2.0 / 5Fair
"Disappointed"
I was charged $60 dollars after my stay at the Westin for no reason. I was unable to get in touch with the hotel today when I called but will call tomorrow again until I figure out why the overage charge. Also disappointed in the price of the room.
Genuine Expedia guest review
Other trip Jan 2, 2015
Reanna
US
4.0 / 5Excellent
"Nice downtown hotel."
Just as nice as some of the other downtown Pittsburgh hotels that are much pricier.
Genuine Expedia guest review
Other trip Jan 2, 2015
Laurie
US
5.0 / 5Outstanding
Stayed at the Westin for New Year's Eve and it was located perfectly for all of the activities and fireworks show at midnight. The room was nice and the view was amazing :) would definitely return!
Genuine Expedia guest review
Other trip Jan 2, 2015
Renee
US
2.0 / 5Fair
"Disappointed Guest"
My husband and I stay one night at The Westin. While the lobby was pretty and the room was clean, we will not be staying at this hotel a second time. We both had a horrible sleep because all of the sheets, pillow covers and comforter were so badly starched/bleached that it felt like you were sleeping on/in newspapers. All the towels in the bathroom were just at bad. The television sound kept going in and out and it took over an hour for the room to cool down from when I first checked in (it was like walking into a sauna).
Genuine Expedia guest review
Other trip Jan 2, 2015
Samantha
US
1.0 / 5Poor
"Dirty, and expensive in the middle of better optio"
You will be nickel and dimed throughout your stay. Hotel room did not appear fully cleaned. Upon first entry my eyes went straight to a used hair tie on the ground that the maid somehow missed. That bothered me because for near 200 a night it better be clean as it can be. No amenities are free, you will pay to breathe at this place. If you want to have a great location in the city but have a bottomless budget and no morals on cleanliness then stay here!
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Hello; thank you for providing this feedback. The issues that you encountered are unacceptable for our property and we will reach out to ensure things are taken care of on our end. Please accept our apologies and appreciation for letting us know of the issues experienced.
1 night romance trip Dec 27, 2014
A Traveler
US
3.0 / 5Good
"Renovations in progress"
I'm sure this hotel will be better after the renovations are complete. The lobby is currently torn up and there is no place to get food late at night. There was a lot of banging early in the morning -- don't know if it was elevator work or other renovation work. The room itself needs maintenance -- peeling paint, missing grout and stained grout on the bathroom vanity/sink and loose outlets on the desk. Garage was full when we arrived, but we parked in a public garage a block away for less than the hotel garage rate. The beds and linens were comfortable and the free chocolate bar from a local company was delicious.
Genuine Expedia guest review
Other trip Dec 30, 2014
H.
US
4.0 / 5Excellent
Stood for one night with my family, everything went smoothly.
Genuine Expedia guest review
Other trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Ballet Getaway"
My fiance' and I went to the Ballet for a getaway. It was the final evening showing of the Nutcracker on a Saturday evening. The Penguins had a game same night, the Steelers were playing for the playoffs the next night so many rooms in downtown were booked - I was happy to get the room. The location was fantastic and hotel parking was a plus though not included in room cost. Rate for the room was reasonable, hotel was clean and shower was rain style - refreshing. Bathroom didn't have an exhaust - little annoying but overall I would stay again versus some of the other hotels in immediate area.
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Dear Lewis; sounds like a great experience and a great stay; we are jealous to hear of all the fun things you and your fiance got to do! Most of all, we are happy you could spend the time with us here at the Westin; looking forward to a return visit. Thanks again for the 5 star review!
1 night romance trip Dec 27, 2014
Lewis
US
5.0 / 5Outstanding
"PENGUINS/STEELERS"
OUTSTANDING THANK YOU
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Thank YOU, John! Have a great 2015.
1 night family trip Dec 20, 2014
John
US
5.0 / 5Outstanding
"Will be back"
We had a great experience at this hotel. Excellent staff. Super comfy beds. Nice pool. Will definitely stay here again!
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Hello! We are glad you had such a great experience and we will be happy to host you again to enjoy our Heavenly Beds and Westin Workout swimming pool! See you then.
1 night family trip Dec 20, 2014
A Traveler
US
4.0 / 5Excellent
"very convenient to the stadiums"
hotel was very convenient, room was clean, small issue with not being able to turn water off in tub when we arrived so maintenance turned water off and then back on in morning, hotel parking cant accommodate full size SUV's so had to valet to another parking garage hotel staff took care of it but just minor inconvenience, staff great overall. sure issues are not indicative of the hotel, very accommodating with late check in in etc.
Genuine Expedia guest review
Other trip Dec 23, 2014
bob
US
5.0 / 5Outstanding
"Steelers game"
In Pittsburgh for Steelers game! Great food and location!
Genuine Hotels.com guest review
Response by The Westin Convention Center Pittsburgh
Hello, Debra! Thank you for your 5 star review! We're glad you had a great time at the game and some good dining experiences. See you on the next visit!
1 night romance trip Nov 30, 2014
debra
US
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