"Perfect for a Visit to the Strip District"
Great hotel and great location. Definitely would recommend it for a great weekend in PittsburghGenuine Expedia guest review
The hotel was over price for the quality and lack of services. Toilet seat was burned and room service was pretty basicGenuine Hotels.com guest review
"It's a Westin it should be better than it is."
Room was nice but over priced. Service was poor they failed to make up the room on one day. They screwwed up the reservation and double billed for one of my rooms.Genuine Hotels.com guest review
The Pittsburgh Westin Downtown was a good value for my business trip. It is conveniently located to the business district, restaurants and the Cultural District. It was well-appointed and very clean. I will be back next year.Genuine Hotels.com guest review
The climate control system left much too be desired. I had an early wake up call and could barely get hot water after five minutes. Also the shower feature would not revert back to tub. I was two doors down from elevators and heard them all night long.Genuine Hotels.com guest review
Everything, except elevator was out if order for a few hoursGenuine Expedia guest review
"Not what you would expect form a Westin"
The room needed a complete refurbishment. For example the sink had large chunks of marble broken out. They nickel and dime you to death. Local calls $1.50 other calls more. Of course, most people use their cell phones anyway. Wireless service is supplied in 3 tiers. The lowest tier is free and is so slow tha I used my phone instead of my laptop. No […] fridge or microwave. Anyone say Motel 6? Read moreGenuine Hotels.com guest review
"Excellent Downtown Hotel"
Great (large) work out area and lap pool. Bed was comfortable, room was clean, and there are a lot of nice restaurants nearby!Genuine Hotels.com guest review
The hotel was nice although we were told a mini refrig. Would be brought to our room to keep left overs. The refrig. Never materialized. They also should give you more than two servings of coffee, cream, and sugar for the morning. Disappointed.Genuine Hotels.com guest review
food was very expensive in hotel and around it. Could not get breakfast for 2 for less than $30. They should provide more reasonable food for guests paying a lot of money to stay there!Genuine Hotels.com guest review
Great Hotel! Would stay again. Clean and spacious roomsGenuine Expedia guest review
"Great for concert - goers"
Beautiful hotel in the heart of downtown Pittsburgh, which is a city that is not terribly easy to navigate. The staff were super helpful getting us to our concert and recommending several options close by for dining out.Genuine Expedia guest review
"Would stay again"
This was the BEST workout facility I've ever seen in a hotel. The pool was minimalist, but swimmable (18 meters, only 3 ft deep but better than no water). The workout equipment was closer to a workout facility than a hotel gym - free weights, treadmills, bikes, ellipticals, weight machines, sauna, steam room. The remainder of the hotel was standard […] and good. Although, to me, nothing is better than a REAL cup of complementary coffee in the morning from the lobby - THAT was missing...only small coffee maker in the room and $2 cups of coffee next door. But given the state of the art workout facility - I'd stay again - simply for THAT. Read moreGenuine Hotels.com guest review
"Close to PNC Park, Visiting Ball Clubs stay here!!"
Fantastic hotel, right in the heart of downtown. Close to many of the sights, including PNC Park, which is amazing. Short 10-15 minute walk to the ballpark, a little further to Heinz Field. Point Park is also close, as is The Strip and Primanti Brothers. You want to know how good this hotel really is? Well when I was there, the Atlanta Braves were also […] staying there. I met Dan Ugla in the lobby. If it's good enough for a pro-ball club, then it's good enough for anyone. Read moreGenuine Hotels.com guest review
"Not your average Wetin"
My very first time being dissatisfied at at Westin property, and I am the first time I have ever felt the need to share my experience. Very sorry to say that my experience at your hotel was less than satisfying. I am happy I only needed to stay there one night. Check in took 43 minutes at 1:30 in the afternoon, 2 front desk attendants and 2 people in […] line in front of me. Let's talk about the room: How old are those mattresses? Does anyone ever check to see that they might need to be changed or at the least rotated? The mattress was close to 2.5 inches lower on the right edge of the bed than the center. Needless to say I didn't get much sleep. I think that's enough.......... certainly not a property I think Westin is too proud off. Guessing this is an independently owned and operated Westin. To close, let's list some other highlights: Arrival saw 4 people standing around the front entrance, no one approached and asked to assist with my bag. Your concierge offers a list of a half dozen restaurants to choose from, with little or no details The shower in my room never got more than slightly warm. Read moreGenuine Expedia guest review
Nice place to stay. Nice location. Clean. Friendly and helpful. Would stay again.Genuine Hotels.com guest review
big sporting event weekend. You would think if the whirlpool went down, there would be a sense of urgency to get it fixed.Genuine Hotels.com guest review
"Perfect for our visit"
Was within walking distance to everywhere we needed to go...very pleasedGenuine Hotels.com guest review
The hotel was ok, not the worst I have stayed in, nor the best. Beds were not firm or very comfortable.Genuine Expedia guest review
We had a room with no functioning toilet or heating system. Gave the front desk 5 hours to fix and when we returned to the room nothing had been fixed and the room was not made up. Took them 20 minutes to switch us to another room. Very unhappy with the service for a Westin. Will never stay there again. Many other choices in Pittsburgh.Genuine Hotels.com guest review
Our stay at the Westin was an outstanding experience. The staff at the registration desk were friendly and had us in our room in no time. Our room was spacious and the bed was extra comfortable. The room and bathroom were clean and beautifully decorated. We were in Pittsburgh for a convention and loved that the hotel had a connecting walkway to the […] convention center. The only disappointing thing about our stay was that they hot tub was broken. Read moreGenuine Hotels.com guest review
Impressive! Room service was great and the hotel is beautiful!Genuine Hotels.com guest review
"Nice hotel in Downtown Pittsburgh"
Had a very nice visit and 2 night stay at this Westin. The front desk was very helpful the entire stay--especially with directions in the city. Our two rooms were clean and linens were very clean and crisp. The cleaning staff was helpful and kind. The only problem was food. There was no where to get breakfast in this hotel other than room service which […] was terribly expensive. We were told to either walk a block to the bagel shop or multiple blocks the other direction to a McDonalds. The parking garage gets full quickly especially if there are multiple companies holding meetings at the Convention Center. The only other suggestion I have for the Westin is to have better (more) signage especially in the parking garage. Read moreGenuine Expedia guest review
Jason, a very tall young lad who checked me in was a great asset to the hotel. He made the whole process of checking in a pleasure.Genuine Hotels.com guest review
"St Patty Day Parade"
very nice will be backGenuine Hotels.com guest review
the bed is to die for, so is the shower. Room is very comfortable, and the restaurant options in the hotel are great.Genuine Expedia guest review
"Pleasant in Pittsburgh"
Beautiful Hotel in a Beuatiful City. Close to alot of the downtown sites.Genuine Hotels.com guest review
had a great time and the staff was awsome .....Genuine Hotels.com guest review
nice room and nice view but hotel was overpriced. The pool area needs updating.Genuine Expedia guest review
it was fine except for the lack of hot water. my husband took a shower in the evening & I took one in the morning, and we both had literally less than 2 minutes of hot water. For that reason alone we will not be staying there again.Genuine Hotels.com guest review
Parking attendants are very nice and helpful!! Not enough places to eat on a holidayGenuine Expedia guest review
"Nice hotel, would stay again"
My boyfriend and I really enjoyed our stay at this hotel. The room was very nice and clean. We especially enjoyed the available workout facility. My only complaint was that our pillows were too soft (for my liking). We would definitely stay here again.Genuine Expedia guest review
We were treated very well by every staff member we encountered. What happened t the dual-head showers?!? I was disappointed by their "Amazon Rain Forest" showerhead. They're not enjoyable at all. The water just falls on top of your head and the water pressure wasn't that great. The beds are super-comfortable as promised. I think the hotel is in a great […] location because it's within walking distace of downtown and the Strip. We used the hotel shuttle and the driver was super-friendly and fun to talk to. Read moreGenuine Expedia guest review
We ordered room service breakfast and it was very good and the lady who brought it up for us was very nice.Genuine Expedia guest review
"last-minute New Years stay"
Thought it was excellent. Close to all the places we wanted to go or just a short cab ride. We went to North Shore to McFadden's, Rivers, Primannti Bros @ 4AM, then got a late checkout for 1PM. Great time, great staff!!Genuine Hotels.com guest review
We had a wonderful experience at the westin in Pittsburgh. The front desk was extremely helpful and fruendly. The room was a very nice size and the bed was comfy. The bathroom was kept cleaned. We were there over New Year's Eve so they were quite busy but I didn't feel at all lost in the shuffle. Hotel was less that 1/2 mile from the restaurant we went […] for dinner in the cultural district, so even though it was snowing a little, we walked--it was a very easy walk. Great location - close to many restaurants and bars. We will definitely go back! Read moreGenuine Hotels.com guest review
This was a great location for the First Night celebration in Pittsburgh.If they had a buffet breakfast it would be perfect ! We wish we knew our dog could have been there too.Genuine Hotels.com guest review
"Nice place to stay in downtown Pittsburgh"
Nice lobby, clean and comfortable room and bed, but upon walking into my room for the first time I could smell lingering cigarrette smoke in a non-smoking room. Whatever they did to mask it did not work very well. Once the A/C was cranked up the smell became less noticeable.Genuine Hotels.com guest review
Hotel was excellent. Good service, friendly staff and nice rooms. This was my second stay and I will come back.Genuine Hotels.com guest review
"High class hotel!"
Excellent experience! I asked for a high floor with a good view and we got a room on the top floor (26) with a panoramic view of downtown Pittsburgh. Very friendly staff. When I told them the bathroom light switch didn't work, someone immediately came to replace it while we were out for dinner.Genuine Expedia guest review
BATHROOM COULD BE CLEANER FOR SURE. WESTIN HAS PLASTIC CUPS FOR DRINKS IN ROOM. WE EXPECT GLASS WARE FOR USE IN ROOM AT A 4 STARS. WOULD RATE WESTIN 3.5 STARS.Genuine Hotels.com guest review
just okGenuine Hotels.com guest review
"Brilliant location for DLawrence"
Overall we thoroughly enjoyed our stay. The only disappointment was the incredibly slow service provided in the Penn City Grille. This was particularly frustrating as we have young children.Genuine Hotels.com guest review
Location was ideal for the purpose of our visit since it was adjacent to the convention center. Bed was heavenly. Had by far the finest fitness facilities and pool area. The major drawback was that we had no hot water when we wanted to shower at night. When calling to the front desk we were told just to let it run for 5 minutes. We ran it for 20 minutes […] yet still not hot. Called back to front desk and was told it would be a while longer before it would be fixed. No offer to compensate for the inconvenience. That was disappointing. Otherwise, I may consider staying at the same location in the future, but lack of concern over no hot water was a drawback. Read moreGenuine Expedia guest review
"Best for convention center"
The hotel location was very convenient to the Convention Center. All the staff were knowledgeable and polite. There was a convenient brown bag deli in the facility.Genuine Hotels.com guest review
Great location and hotelGenuine Hotels.com guest review
The hotel is beautiful. The bell staff was REALLY Awesome, very friendly, helpful,etc... The mattress in the room was incredible. Best night's sleep I can remember.Genuine Hotels.com guest review
"Good location for Heinz Field Football games"
Very satisfied with hotel, parking, and location near points of interest - Heinz Field, Strip District, restaurants, and Station Square.Genuine Hotels.com guest review
the convenience of having a shuttle service was terrific. The concierge people were extremely helpful.Genuine Hotels.com guest review
"Steeler Football Game"
The stay was good. The food in the restaurant was good. Parking was higher than expected.Genuine Hotels.com guest review
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