A great location in historic old Vienna within walking distance of several popular attractions.Genuine Expedia guest review
"We were living like a Hapsburg without their $$$!"
Amazing building, location and price! Was well worth it and we will stay again for sure! A must!Genuine Hotels.com guest review
"Great hotel for a family"
Very good location right in the middle of city centre, public transportation stations nearby with good connections, helpful staff, good vegetarian choice in breakfast. Lived up to its name and description. Well done, will surely return on our next trip to Vienna.Genuine Expedia guest review
Great location across from Stadpark. Room was clean. Staff were helpful. Good wifi. English of staff was great and made it easy to deal with. The staff were great and held our luggage until we were due to go on our evening train journey.Genuine Expedia guest review
""Luxus und Wunderbar" (luxury & wonderful)"
My family and I (3 persons in total) were on a short holiday in Vienna a few days ago, we choose the Radisson Palais, at Parkring, for our accommodation over three nights. Starting with a very friendly and easy checkin, the staff and their attitude all throughout the time when we were there, the room size and facilities, the quality of the property […] in general and its perfect location for local transportation - this is a very fine hotel to stay in ! As we did not stay very long we didn't get time to use its varied facilities. Very nicely located for visits to the city centre, main shopping areas, all inner city museums and sights, the newest (and superb yet somewhat under promoted) Hauz der Musik museum, the Belvedere and the Prater too. The tram stops in front of the hotel and two U Bahn stations (Stadtpark and Stubentor) are three and five minutes walk respectively. We chose the Royal Club room. Read moreGenuine Expedia guest review
"friendly staff & good location; rooms small"
Hotel staff were very nice and helpful. Room was very small and much smaller than the photo on the reservation. Location is great - not much around the hotel but b/c of that very quiet and near gorgeous Park and Michelin-starred restaurant, and also Vienna is tiny so easy to walk to busier parts. Staff did try to clean our room at 7:45am and therefore […] woke us up twice. Read moreGenuine Hotels.com guest review
"staff is bad"
the hotel is gd but the staff is very rude .Genuine Hotels.com guest review
"Well located hotel in Vienna"
Excellent hotel in great location. Good access to transport, restaurants and parklands. Staff very helpful with advice about the city.Genuine Expedia guest review
"Spot on for a Viennese break"
Perfect location, great hotel, friendly staff. Family friendlyGenuine Expedia guest review
"Radisson Vienna Dreadful"
It's a sad to see what Radisson is offering for 200 euro. You feel sad once you see the rooms. It's very old and the staff is Not very nice. Breakfast sucks ........ Overall Too BAD.Genuine Expedia guest review
"Lesson #1. Be nicer to travellers."
There was inconsistency in the attitude of staff at the front desk. Some individuals were helpful. Others were brusk, aloof and very unfriendly. It dampened what otherwise was a nice experience. The location of the hotel was perfect in proximity to sights,transportation and shopping. The exterior architecture is quite beautiful.Genuine Expedia guest review
"LOVELY HOTEL & LOCATION"
Lovely grandiose hotel in need of refurb in places but polite & helpful staff more than made up for it!Genuine Expedia guest review
A conveniently located hotel for the centre of Vienna (10 mins walk), just opposite the Stadt-park with the Strauss statue. The initial room we were offered was not up to 5 star quality. But after taking this up with reception we were allocated a very nice room on the top floor. The room was very good with a view over the roof tops to the cathedral. The […] buffet breakfast was very good, and the staff helpful. Read moreGenuine Expedia guest review
"Friendly hotel in a great location."
We had a lovely stay here. It is in a quiet location but only 10 minutes walk from the centre and from St Stephens cathedral. It is directly opposite the beautiful Stadpark and the tourist bus leaves from the side of the Park. The staff are very friendly and helpful, and there is a travel agent in reception. The decor in reception and in the rooms is […] very traditional. The food is good although the service in the evening was a bit slow and it can get very congested at breakfast. Read moreGenuine Expedia guest review
"GOOD HOTEL NOT ENOUGH STAFF"
NOT ENOUGH STAFF. PHONE CALLS TO HOTEL ARE NOT ANSWERED. ALWAYS LONG WAIT AT FRONT DESK. ROOM NOT MADE UP TILL MID AFTERNOON NICE HOTEL BUT NEE MANY MORE STAFFGenuine Expedia guest review
"Good central hotel ideal for sightseeing"
The staff were very polite and helpful The hotel is in a prime position in the centre. The breakfast wasn't 5 star. The hot dishes weren't very warm and the croissants and,pastries had run out when we went down slightly later but still with an hour to go. they did bring more pastries but not croissants while we had our breakfast . The bed was comfortable […] but room was very hot and we ended up opening window each night. Loved Vienna and the small complaints didn't ruin our stay. Read moreGenuine Expedia guest review
"Superb location and great comfort"
Excellent hotel and great location. Highly recommendedGenuine Expedia guest review
very enjoyableGenuine Hotels.com guest review
Great location, helpful staff, BUT its definitely not a 5-star hotel anymore.Genuine Hotels.com guest review
"Needs some work to improve it"
Staff were lovely and the hotel is a rather grand affair with a lovely lobby and facade. But two issues: 1. smoking. Everywhere... in the lobby, the café, downstairs, and we could smell stale smoke in our non-smoking room. It seems to be a Viennese thing, so probably isn't the fault of this hotel so much... and 2. cleaning. Our glasses (for use with […] minibar beverages) went unchanged / uncleaned for 3 days. The showers in the gym area have green algae growing in them. Our quilt cover had an oil mark on it. I could go on, but this is supposed to be a nice hotel and the basics just let it down. Read moreGenuine Hotels.com guest review
"Great hotel for all travellers"
My stay in Vienna was great and my stay in the Radisson BLU Palais Hotel was wonderful as well. Thank you so much.Genuine Expedia guest review
"Hit and miss"
Great location and a lovely building, however the service was very hit and miss. Some of the staff were excellent, friendly and helpful but others didn't know the meaning of customer service. We were upgraded on arrival which was a pleasant bonus, however the standard of housekeeping was dreadful until we complained. We were also not informed we were […] entitled to complimentary breakfast until we found out accidentally on our final morning. If you get the right staff during your stay it's a nice place to stay. Read moreGenuine Expedia guest review
This was such a disappointing Christmas week hotel holiday, not a 5 star hotel at all. The staff were cold or rude, unhelpful and even punitive. We (4 of us) were consistently asked our room number at breakfast by a very rude Maitre D, making us feel very uncomfortable, as if we were intruders. The breakfast itself was very monotonous, dull and uninspired […] (e.g. not up to most German 5 star hotel breakfasts at all) - especially given that it was the Christmas week and nothing interesting or special was added. Coffee pots were tiny and mean and you had to fight to get a refill, unlike some wonderful hotels where staff walk around topping up hot drinks. We were told that we would get nothing to eat Christmas eve/Christmas day as we had not booked restaurants in local area and yet there was no information on hotel website or email informing us that we needed to do this before hand. Room service personel consistently knocked on our doors (we had two rooms) very early (before eight) and then were rude when we appeared sleepily in doorway. Rooms were lazily made up, PJs thrown under the foot of bed or left on top of cover in screwed balls; toilet seat was broken and kept falling off; bathroom scales broken; toiletries were never replenished and we had no soap for 3 of the days. All in all we felt very unwelcome and ambience spoilt the whole holiday. I'll never stay at a Radison Blue again. Read moreGenuine Hotels.com guest review
Dirty chairs in the room, cobweb on the ceiling, dust in the corners. Good free drinks from the minibar. Good location.Genuine Expedia guest review
We felt like we were part of a cost cutting exercise with expense trimmed at every opportunity. No robes, mini-bar slow to re-stock, slow on replenishing toiletries, no porters and all in all a very thin experience. Have stayed in Radisson Blu in Prague and it was a different league to its Viennese equivalent. Very small room and we will not be coming […] back to this hotel. Read moreGenuine Expedia guest review
A great location, this sophisticated hotel has everything one could ask for including free wifi and minibar. The rooms are very nice and a good size and the staff are very helpful. The hotel is a credit to the Radisson brand.Genuine Expedia guest review
HOTEL DISAPPOINTED-- NO SWIMPOOL, NO HOT TUB, NO JACCUZI, 9 EURO GLASS WINE, 7-40 PINT BEER.== FAR TOO EXPENSIVE. NOT A 5 STAR -- MANY 4 STAR HOTELS WOULD HAVE POOL ETC GOOD LOCATION FOR OPERA, CONCERTS, VISITOR SITES. GOOD STAFF.Genuine Hotels.com guest review
"Great central hotewl for exploring on foot"
The rooms we were allocated were more like suites. Lovely surprise! Location great for a weekend visit - all the sights, markets and shops were walkable.Genuine Expedia guest review
"Not for more then two per room"
I went with my two daughters, as we had only booked 1 room we were advised to upgrade. We did upgrade to a maisonette room @ Euro 100 extra per night [ bedroom & bathroom upstairs] roll-in bed downstairs which was pushed in under the stairs soffet, very uncomfortable. It was too dark to read down stairs, the lighting was so bad. Window could not be […] opened. Beds were made & towels changed every day no cleaning done. We arrived on Sunday staying until Friday, a plate of fruit was left for us [very nice] which we did not eat, it was not removed from room all week so by friday really bad. We really did enjoy Vienna, will go again but to another hotel. Read moreGenuine Expedia guest review
"A beautiful hotel"
Unfortunately I could only stay in Vienna for one night, but while I was there I could not fault any aspect of my stay, from the greeting and helpfulness of the smiling bellhop when I walked through the doors, to the standard of food provided for breakfast. And each time I returned to the hotel after being out, I was greeted with a smile from at least […] one of the busy reception staff. I am a lone traveller on holiday, but I'm sure the same standard of care and courtesy would apply to everyone. Read moreGenuine Expedia guest review
Convenient to all major sites & close to many cafes & bars. Very safe area & quiet too. would stay agaibGenuine Hotels.com guest review
Our time was well spent. The hotel was idealy located and was easy to find. The staff was helpful and the breakfast was excellent! The downside was that the air condition was not working properly and more English TV channels needed. Overall it was a three star hotel with a 4 star service.Genuine Hotels.com guest review
"Old style location in a beautiful location"
Helpful receptionists - very smartly dressed. Good waitress staff in restaurant, but possibly too many employed at breakfast as some stand around doing nothing. Great pianist in foyer giving style and elegance to an already elegant hotel. Standard room was small so we upgraded to Royal Club and this was a lovely room at only 20 extra euros per night, […] which also allowed free mini-bar and a better location for breakfast on the second floor. We didn't eat here in the evening as the restaurant was on the ground floor and a bit open for us, but it was a nice looking restaurant. The location was superb - opposite Statdpark and near the Kursalon and many really good restaurants such as Al Borgo and Magazin. Read moreGenuine Expedia guest review
Faded glamour would best describe this hotel. It's probably seen better days, but still nice enough for a two night stay. Our room was a bit small (smallest of our entire European holiday, but most expensive), and older decor. The free drinks in the minibar were a nice touch, and a comfortable bed. The television could do with an upgrade. Check-in girl […] only gave us a very small map of Vienna (we asked for a larger one the next day) and also gave wrong advice regarding trams and sites. But we looked past this and found our own way around this lovely city. Umbrellas were available at reception for the rainy day, which was a nice touch. This hotel is perfectly located on the Ring, with tram stop right outside, and a few metro stations an easy walk away. Read moreGenuine Expedia guest review
This hotel is located near 2 underground metro stations, walking distance to CAT (City airport train). There are many good restaurants in the area and only 3 blocks from the action.Genuine Expedia guest review
"Close but no cigars should be allowed"
Posh and expensive sums it up Room not ready at 3.30pm, had to wait an hour Poor breakfast service (28 euros for self service is ridiculous) Due to bar area allowing smoking, whole of ground floor and restaurant area stank of cigar smokeGenuine Expedia guest review
"Service wasn't typical from a Radisson chain hotel"
Even it was specified in the reservation there was no separate sitting area, no clock radio, no complimentary newspaper in the room. The curtains were all dusty. Breakfast service on Saturday and Sunday with shortage of wholemeal bread and salmon. Very good location. Will return to Vienna but stay in a different hotel.Genuine Hotels.com guest review
"Radisson Blu Palais is an excellent choice!"
Excellent hotel and location. Staff are attentive, but not obtrusive; definitely a hit! The minibar is all-inclusive, which means drinking a mineral water (or beer) is not a worry!Genuine Expedia guest review
"our Stay in the Radisson blu palais Hotel"
We are an Irish couple and we travelled to Vienna to celebrate our 30th Wedding Anniversary. We stayed in the Radissdon Blu Palais Hotel. It is a fabulous hotel. The ambience is delightful; the rooms are ecxcellent; he service is great and the food there is very tasteful. The hotel location is excellent. It is central to anything we wanted to do. We […] went tp three music concerts and we were able to walk to them all. We would highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Faded elegance. Something missing though."
The facade looks amazing and and you come in in the main entrance, you can't help but be wowed by the splender. But it's short lived, I'm afraid. The hotel seems disorganised: as though it is three hotels stuffed together. The staff where nice enough - although I did get passed from one to another a lot. And my wake up call never materialised : which […] as a business traveller always puts me off a hotel instantly. As i had ten minutes to get ready and out of the room because of the forgotten wakeup call, I didn't sample breakfast (but seemed too expensive). My room was spacious - but the bed and pillows provided really lumpy and uncomfortable. It was clean - but not 5* I would say. And no, I probably wouldn't stay there again. Read moreGenuine Hotels.com guest review
"Radisson Blu Palais Hotel, Vienna - Faultless!"
I stayed here in October 2011 for a conference in a neighbouring hotel. The service was superb and the staff couldn't do enough for you. I had forgotton my toothbrush and razor and they provided these free of charge. There was free wifi in the room which was essential as a business traveller. The room was huge and had windows that opened above an atrium […] to let fresh air in. It had all the facilities you would expect from a 5* hotel but obviously this included extorionate bar prices but that's to be expected. However the mini-bar in the room was free of charge and included a beer, sparkling wine and coke. An unexpected treat! It is very accessible to the centre and close to a lovely park - all walking distance. The public transport links are excellent. There are a number of good restaurants and bars within 300m of the hotel too. I would definitely stay here again either as a business traveller or a tourist. Read moreGenuine Hotels.com guest review
Our short break in Vienna was to celebrate my wife's 60th birthday. The weather was clear and sunny, if a little cold at times. Vienna is a wonderful city, so cultured and refined; very little graffiti and so clean. The Radisson Blu hotel is ideally situated on the Inner Ring Road, close to the centre of the city and all public transport. We only took […] breakfast in the hotel, preferring to sample the large variety of restaurants for other meals, but the quality of these breakfasts and the service was excellent. The reception desk staff couldn't have been more helpful and friendly, and to cap it all they even provided a delicious cake to celebrate the occasion. Overall, an experience which we'll never forget. Read moreGenuine Hotels.com guest review
"Hotel stay in vienna"
Hotel is in a good location near to subway stations and is well presented with impressive reception area. Spa and fitness services are excellent. This felt like a 4 star hotel as the room was small and the TV even smaller with few english speaking channels. It took 3 days to get the sink fixed. If you want to stay in a 5 star hotel I'd suggest looking […] at others Read moreGenuine Hotels.com guest review
"Close to music venues"
Staff were very friendly and helpful in a time of travel chaos. The room was quiet and although on the main ring road around Vienna, all the major attractions were within easy walking distance. It was particularly close to the Staats Opera and the Musikverein.Genuine Expedia guest review
Vi var svært kritiske ved vårt foriige besøk. Nå var alle problemene borte, og vi hadde et flott opphold i Wien. Særlig imponert var vi av en ansatt i resepsjonen som skaffet oss billetter til Musikverein. Hun håndterte telefon, programm, billettkjøp og Internett samtidig med at hun bestilte billetter via vårt kredittkort. Profesjonelt! Hotellet stenger […] ved nyttår for nødvendig oppgradering, og vi regner med at det blir enda bedre etter gjenåpning. Read moreGenuine Hotels.com guest review
"Не дотягивает и до трёх звёзд."
Фотографии номеров не соотвествуют реальности, т.к. всё от полов и дверей до мебели и окон требует ремонта. Низкий потолок в ванной комнате, а в номерах расположенных на чердаке во всём номере. Отличное, превосходное расположение отеля, за номера с видом на парк можно и +30% отдать. Отель требует полной реконструкции.Genuine Hotels.com guest review
"Deludente il servizio della prima colazione."
Il palazzo dell'hotel è bello, di valore storico ed in buona posizione centrale. La qualità dei servizi, però, non sono assolutamente all'altezza di un 5 stelle, ma di livello ben inferiore. L'arredamento è abbastanza datato ed il bagno della nostra stanza, vecchiotto, quando siamo arrivati, non funzionava: è stato riparato solo il giorno successivo. […] La pulizia solo discreta. Il personale di servizio della prima colazione disattento e assai poco gentile. Quando si entra nella hall dell'hotel abbiamo trovato spesso un odore assai sgradevole di fumo. Non penso che tornerò in quest'hotel. Read moreGenuine Hotels.com guest review
"Hyggelig og bra hotel"
Meget bra opphold med hyggelig betjening og gpd serviceGenuine Hotels.com guest review
"Sehr gut gelegen, gutes Preis-Leistungsverhältnis"
Gutes Preis-Leistungsverhältnis, Zimmer sind ausreichend groß und geschmackvoll eingerichtet. Schöner Lobby- und Frühstücksbereich. Die Lage des Hotels ist 1A! Die Bar ist klein und hat eher Kneipencharakter, die Qualität der Getränke und des Service sind unter dem, was in anderen Hotels üblich ist, die Preise sind dafür aber recht niedrig. Das Frühstück […] war in Ordnung. Für den Preis von 28,-- EUR bekommt man in anderen Hotels durchaus mehr geboten. Alles in allem war es ein guter Aufenthalt. Read moreGenuine Hotels.com guest review
Østrigs manglende ryge politik slår desværre stærkt igennem her. I lobbyen er der en cigar lounge hvilket betyder at hele receptionen lugter af cigar røg. Service var tidligere bedre, men oplevede nu nedslidte værelser og 2 gange havde de glemt housekeeping. Men beligenheden er god.Genuine Hotels.com guest review
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