"Not bad but..."
We enjoyed the restaurant at Chateau. We ate there one night because it was convenient and we ate there the next night because every other restaurant in Christchurch was booked! The food was very good. About our room... the first room we got had an unpleasant smell that we thought would go away if we ran the a/c. It didn't. We asked the front desk to […] change rooms and they were very nice about it. The furniture in the rooms is dated and the bathrooms could use some attention. But everything was clean. Don't rely on the guest laundry facilities. We tried to do some laundry and found one dryer to be broken and the other took forever to dry a load. The situation was so bad (three or four guests with loads of wet laundry) that one of the staff opened the hotel's laundry room and allowed us to use a dryer in there. He even stayed with the clothes so we could eat dinner. I think for what we paid, we could have stayed somewhere nicer. Read moreGenuine Hotels.com guest review
Good location, just across from the park. The food was wonderful. Our stay was short but very pleasant!Genuine Expedia guest review
"Great architecture and decor"
Lobby area is very nice. Loved the gardens, and decor. Breakfast was good. Room was clean. Wish we could have spent more time exploring all the parts of this hotel, very unique and done well. Impressed!Genuine Hotels.com guest review
"Nice hotel, but overpriced with unfriendly staff."
I have arrived late evening/early morning at less expensive hotels before and received a much more positive and helpful reception from the hotel staff. I'm not asking for my shoes to be cleaned or even a glass of water, I think a smile would've been suffice. However, I don't remember seeing the woman that greeted me even crack a smile at any point during […] our exchange. I may not have even cared as much about the per hour charge on late check-out after 10.30am. But, I do. I think that really stinks. Also, the room door key kept sticking (it's an actual metal key) and I think that just made things feel worse. However, the room itself was clean and the bathroom was pretty nice. I think the hotel could've been more charming, if we had received better service. Read moreGenuine Expedia guest review
"Nice,but could use some updating."
We stayed here some 20 years ago when it looked newer.The staff is very nice and helpful and it is a good location. It is quiet and removed from the earthquake area,but just a walk thru the park will get you in the center.The restaurant was not answering there phone and when we arrived downstairs for dinner they were overcrowded and the wait would have […] been an hour or more. There are many good restaurants just a short drive away so that's what we did. The outside pool is very nice and quiet,set within the gardens. Read moreGenuine Hotels.com guest review
"Very dated hotel"
Hotel was very old and didn't feel especially clean. Neighborhood didn't seem very safe to be out walking about.Genuine Hotels.com guest review
"Overall very good"
Great location and service, clean and functional. In need of updating which looks like they've just begun. Easy airport access. Laundry machines were a bonus, though old they worked fine.Genuine Expedia guest review
"Very nice hotel. Great staff. Free WiFi (4hrs/day)"
A very nice hotel. It is not like the modern chains you might see in the US. It does look like a private (non-chain) hotel you might find off the beaten path. It was clean and the staff was nice and very helpful. We particularly liked that 4 hours of free WiFi were provided every day which we found to be much more than the other (non-Auckland) New Zealand […] hotels we stayed in. The food was a bit above average but only that. Read moreGenuine Expedia guest review
"The people make the place"
The service and personality of the staff was excellent. The room was clean and comfortable. Grizzles would be that the room was dated, the TV was an antique, no mini bar, a shower with a shower curtain not a screen.Genuine Hotels.com guest review
"As good as ever!"
This was our third visit and it continues to be excellent in all aspects and really friend as well as spot on efficient. Staff were so friendly and helpful.Genuine Hotels.com guest review
Stayed 3 nights. Room was comfortable, but bathroom extractor fan did not work (looked like it hadn't been serviced for years)and the bed was uncomfortable! (Two beds pushed together which continued to come apart!) Otherwise Restaurant staff and front of house were excellent.Genuine Hotels.com guest review
"Well furnished and designed"
Beautiful interior and views. Slightly difficult to find at night.Genuine Hotels.com guest review
"Quaint and comfortable"
A short notice stay because of a missed connection. The staff were friendly and the room comfortable. A quaint style.Genuine Hotels.com guest review
Nothing startling about this place. Reception gave very little information when checking in, e.g. no info about breakfast, dining room etc. Folder in room incomplete and didn't have that info either. A bit of a walk into town but it's through a nice park so that made it more pleasant.Genuine Hotels.com guest review
Excellent value. Very good serviceGenuine Hotels.com guest review
"Bad decision to book this hotel"
Bad decision to book this hotel. Never going back. From check-in response to booking a meal in the restaurant from the hotel to cleanliness of rooms, lacking in most aspects. Grumpy staff.Genuine Hotels.com guest review
"5 Day Stay"
Staff very helpful, room clean, tidy and comfortable and located in a nice part of town. Heated bathroom towel rail did not work along with some light bulbs. Reported this to reception but they did not seem to be particularly concerned. Restaurant was fairly expensive so ate out in nearby Riccarton Road where there are plenty of good options.Genuine Expedia guest review
"Average hotel in a great location"
Location of this hotel is great but for a more competitive price, you can stay at some nicer and newer motels downtown. Rooms are a bit outdated. Our overall experience was average.Genuine Hotels.com guest review
We had driven from Queenstown and stopped before travelling to Wellington the next day. Great stop - comfy beds, lovely sheets, great pillows, fantastic shower - just what we needed!Genuine Hotels.com guest review
"Beautiful gardens and lovely hotel"
Had a wonderful stay and being close to the park and town was great. Found the devastation of the earthquake a very sad and moving experienceGenuine Expedia guest review
"Great hotel close to CBD"
Really enjoyed our stay here. The rooms were excellent and the facilities were as well.We have no hesitation in recommending this hotelGenuine Expedia guest review
We had a great stay and would definitely recommend the Chateua to frienda and family.Genuine Hotels.com guest review
"Novelty on the park"
A visual masterpiece. The architecture is unique and unexpected, and gets even more impressive on the inside. Loved the moat around the restaurant inside.Genuine Expedia guest review
"Nice location next to the park."
A lovely hotel, great location. Perfect for visiting the local city centre.Genuine Expedia guest review
Enjoyed very much..Genuine Hotels.com guest review
The hotel has a huge and beautiful garden in a convenient location, staff was helpful, bath room facility was great but room facilities are old, TV was too small too old unable to watch anything.Genuine Expedia guest review
Beautiful gardens and great location - accessible easily to city centre and shopping areas. Staff very friendly and helpful. Restaurant and bar on site but also plenty of eating options within walking distance. Didn't have family room configurations which would be the only suggestion for improvement i.e. queen bed and two singles. Apart from that, will […] stay there again. Beds comfortable. Read moreGenuine Expedia guest review
Staff were friendly and helpful. Breakfast was comprehensive and tasty. Room was clean and tidy and had everything we needed for our brief stay.Genuine Expedia guest review
"Visit to Christchurch"
Very surprised at the general quality of the hotel rooms. Did not eat in so cannot comment on the food.Genuine Expedia guest review
"Nice quiet hotel"
Very close to Hagley Park, lovely garden setting. Very quiet and plenty of parking.Genuine Expedia guest review
More than we expected , love the architecture of the Chateau . A very nice experience.Genuine Expedia guest review
The staff were wonderful and made the hotel stay great.Genuine Hotels.com guest review
"Could do with a 2 seater couch instead of the chai"
Great. Would return to this hotelGenuine Hotels.com guest review
"Discounted room overview."
1. the beds had no duvet cover in spite of it being a very cold winter.2. The air conditioning controller was broken and required turning the shaft directly.3. The heat cycle was lukewarm at the least and needed to be left on high all day to just warm the room. 4. Two of the in - ceiling lights were hanging down from their mounts by their power cord […] about 12cm.5.One light was inoperative. Read moreGenuine Expedia guest review
"Excellent service, excellent location"
Stayed at Chateau on the Park for two nights and have to say that it's quite possibly the most pleasant hotel stay I have experienced. The gardens are beautiful and extensive enough that it doesn't look like there would be a "car park view" room in the entire complex. Check-in was quick and easy, the restaurant served stunning meals very quickly and […] service was second to none throughout - the most pleasant staff member by far is Gary! Highly recommend to all especially those who want a quiet yet centrally located hotel. Read moreGenuine Expedia guest review
"Great hotel, great stay."
We stayed here for one night only because we had to go to the airport the next morning. The staff were friendly, helpful and efficient when we checked in and happy to answer any questions. The room was nice, very clean and comfortable. We enjoyed our stay here and would definitely stay again.Genuine Expedia guest review
"Nice and comfy hotel"
After a couple of weeks travelling and living in the car, my girlfriend and I really enjoyed the comfort of a big room with king size beds, heating and the mini fridge. We've only spent one night but we'd have stayed longer if we could. The only hard point was to leave the room the next morning ^^Genuine Expedia guest review
"Charming hotel in great location close to Hagley P"
Am a regular stayer and always find it comfortable and meets all my needs.Genuine Expedia guest review
Good deal through Hotels.com. Nice and quiet even with being located on Deans Ave, a very busy road. Would have liked larger beds, but as two double beds in room, could have one each!Genuine Hotels.com guest review
"Great place to stay"
Lovely clean and comfortable room, shower needed a little attention hose was leaking water other than that small thing fantastic place to stay, reasonable rates, friendly helpful staff. Close to everything.Genuine Expedia guest review
"Lovely welcoming hotel"
Loved the hotel but being the middle of winter i would have loved a huge fluffy duvet. The room was lovely an warm but lacked the snuggle factor.Genuine Expedia guest review
"Three days of business using meeting rooms."
Meeting rooms good, food good, room good, staff good.Genuine Expedia guest review
"Clean, friendly, good meeting facilities"
Stayed three nights. Staff helpful. City centre in walking distance.Genuine Expedia guest review
"Great weekend away"
well organised and very helpful staff. Good meal alsoGenuine Hotels.com guest review
This was a very nice hotel. We had dinner in the restaurant and I can honestly say that it was one of the best meals I have ever had! Room was lovely - king size bed was amazing. The only thing I didn't like was that the pillows were very big (high) and I didn't sleep very well and ended up with a stiff neck. Apart from that it was amazing and we would […] definitely stay here again Read moreGenuine Hotels.com guest review
"Great weekend rate"
Excellent rate for Friday night. Lovely quiet room. Bed cold when getting into it as there was no electric blanket. Management said it's hotel fire policy not to have electric blankets. Also no heater in bathroom - not good on a cold morning.Genuine Hotels.com guest review
Nice hotel. Good facilities, shame about the dirty toilet.Genuine Expedia guest review
"Good solid Hotel."
Extremely friendly and effficient staff, room however very dated.Genuine Expedia guest review
"well located for a short break"
20 mins walk across park to city centre but go just to enjoy gardens and see progress on restoring the centre so badly damaged in the earthquakes. The hotel is a high standard but next to busy road junction so don't expect quiet.Genuine Hotels.com guest review
"Nice hotel in Christchurch"
The hotel was convenient and he staff were friendly but our first room we were assigned to was very musty, they moved us to a better one without any fuss though.Genuine Expedia guest review
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