All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
101 Lyon Street, Ottawa, ON, K1R5T9, Canada, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 488 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.3

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great hotel"
Well located, renovated, modern, amazing view!
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for sharing your feedback through the Hotels.com site. We are delighted to know you enjoyed your visit, and we hope to welcome you back to Delta Ottawa City Centre.
1 night business trip Mar 20, 2015
Biliana
CA
4.0 / 5Excellent
"small washroom"
All good, washroom and closet space very small thought
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience at Delta Ottawa City Centre hotel. We are delighted to know that you enjoyed your visit, and we look forward to welcoming you back.
2 night family trip Mar 19, 2015
Denis
CA
4.0 / 5Excellent
"business trip"
good. no complaints. Nearby to main attractions. clean room . I was given handicap room without asking.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your experience through the Expedia site. We are pleased to know you enjoyed your visit. We look forward to welcoming you back.
Other trip Mar 10, 2015
A Traveler
CA
4.0 / 5Excellent
"A gala occasion"
A nice evening at the Delta. A great little bar, good for cocktails and snacks before attending the Royal Ottawa Hospital. Happy hour was great and the staff very helpful. All the staff we encountered were friendly and helpful. I'd happily go back.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience at Delta Ottawa City Centre Hotel. It was a pleasure to have the Royal Ottawa Gala with us again this year, and it is a delight to know you enjoyed your stay. We look forward to welcoming you back.
Other trip Mar 8, 2015
ghurk
CA
4.0 / 5Excellent
"Staying at Delta"
3 nights stay fro business
Genuine Hotels.com guest review
3 night business trip Feb 27, 2015
A Traveler
CA
4.0 / 5Excellent
"Great service."
Great hotel. Nicely decorated. Easy access to Ottawa neighborhoods.
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Hotels.com site. We are delighted to know you enjoyed your stay at Delta Ottawa City Centre Hotel, and found the location close to everything you wanted to visit. We hope to have an opportunity to welcome you back to Delta Ottawa City Centre Hotel!
1 night family trip Mar 1, 2015
Martin
CA
4.0 / 5Excellent
"One Night in town"
Very pleased with hotel, only disappointment was being told at 4.30pm when asked about table for two in the main restaurant that it was fully booked for the evening. Only option offered was the "Café" unfortunately this is not really what I wanted, so refused offer of table and ate in town. Perhaps when possible the check-in staff can notify clients that the main restaurant is unavailable due to demand. Not really a problem just a little annoying.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your experience through Expedia. We are delighted to know you were pleased with the hotel. It is disappointing to know that we were not able to accommodate you in LiFT during your visit though. We apologize for this, and will remind our Guest Service Agents to inquire if guests require dining reservations during check-in. We hope to have the opportunity to welcome you back to Delta Ottawa City Centre, and to LiFT in the future.
Other trip Mar 2, 2015
Norm
CA
4.0 / 5Excellent
"Nice hotel, convenient location."
In all honesty, I was expecting this hotel to be all Buisness like. But i loved the stay the bed was so comfy. The hotel was super clean. I'd go back again.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your feedback through Expedia. We are pleased to know you enjoyed your stay, found the hotel conveniently located to all of the sites and attractions in Ottawa, and felt the bed was comfortable. We will look forrward to welcoming you back!
Other trip Mar 2, 2015
DJay
CA
4.0 / 5Excellent
"Good experience at Delta Ottawa downtown"
My room was not ready until 4:30 pm which was pretty inconvenient. Otherwise all good.
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Expedia site. We are pleased to know that you enjoyed your stay, and would like to apologize again for the delay you experienced waiting for your room. We look forward to welcoming you back to Delta Ottawa City Centre Hotel.
1 night business trip Feb 15, 2015
Karen
CA
4.0 / 5Excellent
"Valentines Day went awesome"
staff helped me surprise my gf for valentines day. Nice room but the bathroom was way to small for aomething on their "club" floor. The two of us in there at once couldnt happen.
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for sharing your feedbaack through the Hotels.com site. We are pleased to know that our team helped you with a valentine surprise for your girlfriend. We were sorry you found the bathroom too small for two people, we hope that the recent redesign offered improved functionality. We look forward to welcoming you back.
1 night romance trip Feb 13, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice Hotel for a good price,friendly helpful staff"
great location was able to check in early at 12 clean room minor issue with shower but taken care of
Genuine Expedia guest review
Other trip Feb 18, 2015
Chris
CA
3.0 / 5Good
The bathroom is way to small as compared to the old Delta location.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Expedia site. We are sorry you found the bathroom small, but we do hope the newly redesigned bathroom provides greater functionality to our guests.
Other trip Feb 18, 2015
A Traveler
CA
4.0 / 5Excellent
"Great hotel in city centre"
The hotel room was very clean and comfortable, one of the lamps in the room (main one) didn't work but it wasn't that big of a deal because there were other small lights and I never asked staff to address it. The shower wasn't designed very well (water would be all over the washroom floor) but of course would be all tidied up by the time I would get back. They have a 24 hour Tim hortons, what else could you need?
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience through the Expedia site. We are delighted to know you enjoyed your stay, and found the hotel clean and comfortable. Thank you as well for bringing the maintenance issues to our attention so that our Maintenance Team could follow up. We hope to welcome you back to Delta Ottawa City Centre Hotel.
Other trip Feb 17, 2015
Jackie
CA
3.0 / 5Good
"Overpriced room service"
The room was lovely but we were disappointed with the breakfast (room service). It was expensive and the food wasn't very good. I don't mind paying more for a quality meal but this was not the case. Simply overpriced. Otherwise, we enjoyed our stay.
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for sharing your experience through the Expedia site. We are pleased you found the guestroom lovely, and enjoyed your stay. Your feedback is very important to us as it provides us with an opportunity to address your specific concerns and progessively work to exceed expectations. We were very sorry to learn that you were disappointed with room service breakfast, and hope that you took the time to share your comments with a member of our Food and Beverage Team while our guest. If something does not meet your expectations, we welcome the chance to make it right during your stay.
1 night romance trip Feb 13, 2015
A Traveler
CA
4.0 / 5Excellent
"Delta & WestJet"
I Love the Delta hotel in Ottawa. the deal with Westjet flights was very reasonable.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Expedia site. We are delighted that you loved your visit, and we look forward to welcoming you back!
Other trip Feb 10, 2015
Lydz
CA
4.0 / 5Excellent
"Nice hotel, but expensive for what you get"
Our experience was pretty much what we expected, just over priced in every way. Our stay for one night was one hundred and seventy nine dollars after tax, parking for one day was twenty four dollars, breakfast in the morning was nineteen ninety five per person. A couple of odd things about the hotel though, the elevators took FAR to long, we waited 10 minutes just to get on an elevator that wasn't full or going the wrong direction. We tried to take the stairs, but when we got to the bottom, all doors were locked. We went back up the stairs to the first floor with an elevator and waited another 5 minutes to get down to the lobby. Also, the toilet in our room was on an angle. The hotel was a little further away from the main things in downtown Ottawa, so we would defiantly pick a different hotel next time.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Expedia website. Please accept our apologies for the delays you experienced waiting for elevator service. The hotel does have four elevators, however even with four elevators, there can be delays from time-to-time when the hotel is busy with a convention or large conference. We understand the frustration this can cause and sincerely apologize.
Other trip Feb 2, 2015
A Traveler
CA
2.0 / 5Fair
"A bad room"
I was given a room next to the stairwell (aka murder central). If that wasn't bad enough the AC until kept turning with a BANG then turn off 10 mins later only to turn on again with, you guest it, a BANG!!! The dimming lit bathroom was made worse since one of the two lights was burnt out. So I know know how it feels to: stay awake listening to a rhythmic bang and shave by candlelight.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your feedback through the Expedia website. We were really disappointed to learn of your experience. Our goal is to exceed all of our guest's expectations, and clearly we failed to provide you with the basic requirements of a good stay. We would like to apologize, and assure you that your experience is not indicative of our usual high standards. We do hope that you took the time to discuss your concerns with a member of our Guest Service Team prior to departing, and that you will allow us another opportunity to welcome you back.
Other trip Feb 2, 2015
Disgruntled
CA
5.0 / 5Outstanding
"Came to your hotel for Winterlude"
Found the hotel staff excellent. Couldn't do enough for you. We have a dog and even the dog was asked every morning how she was. We checked in on Friday Jan 30th and when we got off the elevator to our floor there were around 60 kids in the hallway eating pizza with their parents. After we got to our room which was just down the hall it was very noisey. We went down to the front desk and explained the situation and they had no problem whatsoever to change or room. We were very satisified to be on the 15th floor. The only down side to the hotel even though the food was excellent we found it very expensive to eat there. We had 1 dinner and lunch there and the next night had dinner just around the corner at a very nice Italian restaurant and the dinner was much much cheaper. Found the breakfast also very expensive. But all in all we would come back to the hotel next time we come to Ottawa. Thank you Al and Jean Lake and our dog Shyloh
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your experience at Delta Ottawa City Centre through the Expedia website. We are delighted you received a warm welcome on arrival, and found the service excellent throughout your stay. It will be our please to share your feedback with our team, and we look forward to welcoming you back.
Other trip Feb 2, 2015
Jean
CA
3.0 / 5Good
"Not our preferred hotel"
The hotel was super busy. And the elevators impossible to access. It felt impersonal due to the volume - we were cattle in the crowd. On the plus side, the room was fine - quiet and comfortable.
Genuine Hotels.com guest review
1 night family trip Jan 29, 2015
A Traveler
CA
3.0 / 5Good
"Nice hotel in centre of DT Ottawa."
Hotel was great. Check in super easy and professional. Staff were very helpful to accommodate almost any request. One the negative side, pillows were super uncomfortable and had a connecting room where I could hear the next room chap talk on his cell phone for an hour and that did not lead to a nice comfy sleep!
Genuine Expedia guest review
Other trip Jan 31, 2015
Viken
CA
5.0 / 5Outstanding
"Cozy staycation"
Booked one night in the deluxe room to treat myself to a relaxing evening. Although the room was a little smaller than I expected, the bed was comfortable and the bathroom was beautiful. The staff was so lovely and approachable. Would definitely go back!
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Expedia site. We are delighted that you enjoyed your staycation at Delta Ottawa City Centre, and found our team members approachable. It will be my pleasure to share your positive comments with our team! We look forward to welcoming you back.
Other trip Jan 31, 2015
Riley
CA
3.0 / 5Good
"Clean Room, Small, Poor View"
The room was smaller than I expected. It was very clean. I was disappointed that we were placed on a lower level floor, we were on the 4th floor and that is where the rooms begin. Also, the view was not the best. The hotel was not and I am surprised that we were not offered a better location for our room. I would not stay here again.
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience through the Hotels.com site. We were sorry to learn you were disappointed with the location of the guestroom. Please accept our apologies. We have shared your comments with our Guest Service Team, and encourage you in the future not to hesitate to discuss your preferences with our Guest Service Team members. We strive to exceed our guest's expectations, and were very sorry to learn this was not your experience.
1 night family trip Jan 24, 2015
A Traveler
CA
5.0 / 5Outstanding
"i like a downtown hotel stay,"
very good experience room clean staff great, area facilities for food & drink on location
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience through the Expedia site. We are delighted to know you enjoyed your stay, and it will be a pleasure to share your positive feedback with our team. We look forward to welcoming you back to Delta Ottawa City Centre Hotel.
Other trip Jan 27, 2015
Bobby
CA
4.0 / 5Excellent
"Nice Hotel close to Parliament"
The hotel staff were great and the hotel and rooms were very clean. I had previously stayed at Delta in the past in Ottawa and I remember the rooms and washrooms being much larger in size. This new location seems to have smaller rooms.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your experience at Delta Ottawa City Centre. We are pleased to know you enjoyed your visit, and found our team members great. It will be my pleasure to share your positive feedback with our entire team. Thank you for reminding readers to bring their skates, the Rideau Canal is frozen over and we are looking forward to celebrating Winterlude with all of our guests!
Other trip Jan 26, 2015
Andrew
CA
5.0 / 5Outstanding
"great stat"
it was great! very friendly and helpfull staff. they went above and beyond. no onsite parking for large SUVs... but we were directed to adequate parking fairly neerby by the staff
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experfience through the hotels.com site. We are delighted you enjoyed your visit, and our team helped with parking your vehicle. It will be a pleasure to share your positive feedback with our team members. We look forward to welcoming you back to Delta Ottawa City Centre.
1 night romance trip Jan 10, 2015
David
CA
5.0 / 5Outstanding
"Excellent hotel, excellent service!"
The hotel is just excellent. The service is great. There are so many nice people that I was amazed! I would really recommend it and I'll be back for summer!
Genuine Hotels.com guest review
2 night family trip Dec 30, 2014
majela
CA
2.0 / 5Fair
"tiny rooms"
Hotel staff were ok. Rooms are tiny and dont come with the basics many other hotels offer -breakfast. Free parking. Etc . For the price you can get something alot better. Defintely would not recommend.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
jenothan
CA
3.0 / 5Good
"Nice but not as good as I thought"
I've stayed in Delta hotel in many cities in the world. This one might not be one of the best. The room is a little shaby. Not quiet enough. I can hear people talking on the street even from the 16th floor. And I can hear other guests talking in the near rooms very clearly. I think this hotel is not very business style.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Expedia site. We were very disturbed you found the guest room shaby as we just completed a major renovation. We are situated downtown Ottawa and many of our guests staying with us are on business, so I can assure you that your situation was definitely not the norm. Please accept our apologies, and our assurance that this is not indicative of our usual high standards for our rooms. We can certainly understand your concerns, and want to assure you that your feedback will be used to offer additional training, and closer follow-up, by our Director of Engineering. We do hope that you will return and allow us an opportunity to welcome you back.
Other trip Dec 29, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice Hotel , and close to parliament t hill and al"
Nice Hotel , clean, very polite and friendly staff
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for your comments regarding your recent experience at The Delta Ottawa City Centre. We are happy to hear your stay was enjoyable. and thank you for your positive comments regarding our Colleagues. Our location is 5 minutes walking distance to Parliament and is definitely appreciated by all our guests.
Other trip Dec 22, 2014
Molsen Canadian
CA
3.0 / 5Good
"Extremely small bathroom"
The overall presentation of the hotel lobby was very nice. The room was good but the bathroom was extremely small. I am only 5'6 with 130 pounds (normal weight) and there was no way I could towel off in the bathroom because it was so small. You can barely close the door in the bathroom and you can't get into the shower before clothing the bathroom door. No way you could brush your hair or do anything in that bathroom for $300 a night i was expecting a comfortable bathroom. Who ever did the layout, did not know what they were doing.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your feedback through the Expedia site. Delta Ottawa City Centre recently completed a major renovation of the entire property. A lot of thought was put into the layout of guest room bathrooms to improve functionality, so it was disappointing to learn the layout failed to meet your needs. Please accept our apologies, our goal is to provide our guests with the utmost comfort when travelling and we are sorry this was not your experience.
Other trip Dec 4, 2014
A Traveler
CA
4.0 / 5Excellent
"Good hotel with all amenities you might need"
Great Hotel in a good location, with all facilities you may require for business or pleasure. Nice staff, keen to please.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience and give us a 4 star review. We are delighted that you enjoyed your visit, and found everything you needed for a successful trip. Next time we will be aiming for 5 stars! We look forward to welcoming you back.
Other trip Dec 1, 2014
Martin
GB
4.0 / 5Excellent
"EVERYTHING WAS GREAT."
ALL GREAT EXCEPT THE WASHROOMS ARE A BIT TO SMALL. THE EXPERIENCE I HAD WAS UNEXPECTED, VERY NICE. WE ENJOYED THE INDOOR POOL AND IN RESTAURANT FOOD WAS GREAT ALSO, THE BEDS WERE VERY NICE. WE WERE VERY SURPRISE ABOUT THAT AS USUALLY WE GET A BAD EXPERIENCE WITH HOTEL BEDS.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
We are delighted to know you enjoyed your stay, and had a great night sleep during your visit. We hope to welcome you back to Delta Ottawa City Centre Hotel!
Other trip Nov 25, 2014
A Traveler
CA
4.0 / 5Excellent
"well located and friendly staff"
i was impressed about how friendly the staff was. always ready to help on anything.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your experience at Delta Ottawa City Centre Hotel through the Expedia website. We are delighted to learn you were impressed by our friendly associates, and it will be a pleasure to share your kind comments with our team. We hope to welcome you back.
Other trip Nov 24, 2014
Mr. T
CA
5.0 / 5Outstanding
"Close to Parliament Buildings. Perfect location."
Friendly, helpful staff. Clean rooms. Has a Tim Hortons attached on main level; very convenient.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through Expedia. We are delighted to know you enjoyed your visit, and found our team friendly and helpful. We look forward to welcoming you back to Delta Ottawa City Centre.
Other trip Nov 20, 2014
Julie
CA
3.0 / 5Good
"one night"
very quiet room, spacious bedroom but small bathroom area, very courteous and friendly staff good for short stay
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your feedback through the Expedia site. We are delighted to learn you felt our team members were very friendly and courteous, and found the guest room spacious and quiet. We were sorry to learn you found the guest room closet too small, please accept our apologies if this caused you any inconvenience during your visit. We hope to welcome you back.
Other trip Nov 20, 2014
julie
CA
5.0 / 5Outstanding
"Great hotel, great location, but no pop"
The pop machine on my floor was unplugged and obviously not working. The closest machine yo me would not accept our new plastic $5 bill, so to buy a bottle of water, I had yo head to reception twice. Other than GST small thing, the hotel is renovated and beautiful.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience through the Exedia site. We are delighted to hear you enjoyed the hotel redeign, and our central location. Please accept our apologies for the inconvenience you experienced when the pop machine on your floor was not working and you had to travel to the lobby twice to obtain pop. We will ensure the necessary repairs are completed, and follow up with our Guest Service Team. We hope to welcome you back.
Other trip Nov 20, 2014
customsgirl
CA
3.0 / 5Good
"Nice hotel but to far"
Staff at the front desk were unpleasent . No good restaurent only a snack bar style menue.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience through the Expedia site. We were very sorry to learn you found our team members unpleasant. We strive to exceed our guests expectations and it is disappointing to know we failed to make you feel welcome and appreciated throughout your stay. We welcome your feedback as it offers us the opportunity to evaluate and improve. We hope that you will return in the future, and allow us an opportunity to demonstrate our true warm and friendly hospitality.
Other trip Nov 19, 2014
A Traveler
CA
4.0 / 5Excellent
"Very nice and comfortable."
Very clean, updated and comfortable. Not the most luxurious or well appointed but still very nice.
Genuine Hotels.com guest review
2 night business trip Oct 26, 2014
Andrej
CA
5.0 / 5Outstanding
"Excellent!"
Great hotel. Very modern decor throughout. Room was very clean, comfortable. But most of all, the staff were great! Couldn't have been friendlier or more helpful. It was a total delight.
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
CA
5.0 / 5Outstanding
"always good"
Always good :)
Genuine Hotels.com guest review
1 night business trip Oct 26, 2014
Marie
CA
4.0 / 5Excellent
"Visit to Ottawa"
The hotel was in a good location. Byward Market was within walking distance. Room was very clean. Staff did direct us to the wrong location when looking to go to Gatineau. A bit frustrating to say the least. However, the stay was pleasant. We would likely return.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to offer your feedback through the Expedia site. We are pleased to know you enjoyed your visit, and found the hotel well located to all of the sites and attractions you wanted to visit in Ottawa. We were sorry to learn one of our team members gave you incorrect directions to nearby Gatineau. Please accept our apologies. We look forward to welcoming you back.
Other trip Oct 19, 2014
A Traveler
CA
4.0 / 5Excellent
"great Thanksgiving buffet"
very helpful check-in staff - nice room - good wifi speed
Genuine Expedia guest review
Other trip Oct 19, 2014
sheila
CA
5.0 / 5Outstanding
"Nice hotel close to the sites"
Area was good, noise a little loud but able to turn off and the location was great.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your feedback through the Expedia site. We are pleased to know you enjoyed your stay, and our central location. We hope to welcome you back to Delta Ottawa City Centre.
Other trip Oct 14, 2014
A Traveler
CA
5.0 / 5Outstanding
"They were great"
Friendly staff, great restaurant, clean, modern/contemporary design. Loved it.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience through the Expedia site. We are delighted you enjoyed your visit, and we look forward to welcoming you back to Delta Ottawa City Centre. Perhaps for your next anniversary?
Other trip Oct 13, 2014
Newlywed couple
CA
5.0 / 5Outstanding
"Excellent A+ in Ottawa"
This was a fantastic stay for business. The service second to none and the room was a perfect set up for business travel. I appreciated the simple details like the work area setup - cables to connect my devices and ample work room. The cleaning staff was quite impressive - doing simple things like organizing toiletries. For those that know Ottawa, you'll already know that the Delta is just outside of major tourist areas. But, most activities are within a 20 minute walk of an $8 can ride. A+ on the location - I'll be back.
Genuine Hotels.com guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to offer your feedback through the Expedia site. We are delighted to know you enjoyed your visit, and found the room set up perfectly for travelers on business. We look forward to welcoming you back to Delta Ottawa City Centre Hotel.
2 night business trip Oct 8, 2014
Bill
CA
4.0 / 5Excellent
"Central location, good value, great buffet"
Very good quality hotel, good value, staff very attentive, central location, excellent evening buffet at reasonable price.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your experience through the Expedia site. We are delighted that you enjoyed your visit. It will be a pleasure to share your positive comments with our team, especially our Culinary Team! We hope to welcome you back to Delta Ottawa City Centre.
Other trip Oct 11, 2014
Ray
CA
4.0 / 5Excellent
"Super location"
The property was exactly as described, centrally located, fairly priced and very clean. Staff was professional, knowledgable and friendly. Thank you Delta!
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for sharing your feedback throught the Expedia site. We are delighted to know you enjoyed your visit, and found Delta Ottawa City Centre located close to all of the sites and attractions you wanted to visit. It will be a pleasure to share your kind comments with our entire team. We hope to welcome you back!
Other trip Oct 3, 2014
Trevor
CA
4.0 / 5Excellent
"Very nice hotel"
Staff was very nice and friendly. We tried to check in at 11:30 the first time and were told that the people that had the room hadn't checked out yet. They let us store our bags and gave us a map of the area and some suggested places to go. The clerk took my cell phone number with a promise that he would text me when the room was ready. We went back at 5:30 and were told that they still haven't checked out, and that they would text us when it was ready, so at 7:30 we go back and they tell us our room is ready. We never did get a text. Room was nice, bathroom a bit small, but it worked. The beds were comfortable.
Genuine Expedia guest review
Response by Delta Ottawa City Centre
Thank you for taking the time to share your experience through the Expedia site. We are very pleased to know you enjoyed your visit, and found our team members friendly. However, we would like to apologize for your experience on arrival. Allowing a guest to wait until 7:30pm to check-in is certainly not in keeping with the elevated standard of service to which we aspire, and we have followed up with our Guest Service Team to prevent recurrence.
Other trip Sep 29, 2014
Kristi
CA
5.0 / 5Outstanding
"Ladies weekend"
Although we didn't spend much time at the hotel we were very pleased with all our arrangements. Staff were very helpful when needed. We enjoyed our time in downtown Ottawa. Shirley
Genuine Expedia guest review
Other trip Sep 29, 2014
shirley
CA
5.0 / 5Outstanding
"Delta Ottawa City Center"
What a great hotel. Very friendly and helpful staff! Very clean hotel. Maryna at the front desk was fantastic, and went above and beyond to help us out.
Genuine Hotels.com guest review
3 night business trip Sep 19, 2014
Gibson
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews