"helped with tech questions--staff excellent"
Excellent service throughout--well located-no problemsGenuine Expedia guest review
"Great View Good Location"
The Lowes LeConcorde is a great spot from which to explore Quebec City. The main tourist attractions are all easily accessable on foot and the views from the upper floors of the hotel (we were on the 21st floor) are spectacular. Staff was very helpful in arranging a great city tour and providing other useful information. The hotel's garage is convenient, […] but somewhat cramped. However, we were happy to have easy access to our car to explore a bit outside of the city. Bathrooms were functional, but could use a makeover and better lighting. Read moreGenuine Hotels.com guest review
Julio Cesar at the front desk couldn't have been more accommodating and pleasant. View of the city from the room was breathtaking. Easy walk to many sights.Genuine Expedia guest review
"Nice hotel, close to old town."
Very nice family vacation. The hotel is close to charming old town. There are a lot of places to eat nearby. The hotel has a nice, warm pool, a hot tub and a sauna.Genuine Expedia guest review
"Nice hotel, 10 minute walk from the Old Town"
Very nice hotel. Overall, clean and comfortable. We had a shower fixture break during our stay. Hotel staff came up and fixed it right away and they corrected the clothes line hanger over the tub (the bracket was upside down and the line kept falling). The water pressure in the shower was phenomenal! We had breakfast in the rotating restaurant on top […] floor. Amazing 360 views of Quebec! The food at the breakfast buffet was very good as was the service - it should be for the price. It was a splurge that we felt was well worth it! My husband, myself and our four children, ranging in age 7-20, left quite satisfied. There is a nice pool on a patio on 4th floor. The water was nice and warm (according to my children). I sat inside out of the wind watching through open glass doors. There is also a snack bar, hot tub and small weight room there. My children appreciated a nice swim after walking around the old town all day. Also, the many and varied restaurants that line the Grand Allee are just steps away. Read moreGenuine Expedia guest review
Perfect location. Wonderful view of the river and the old city.Genuine Hotels.com guest review
Stayed at this hotel in my 20s when visiting from Montreal for the weekend. Seems like nothing has changed. Great location for Old Quebec but hotel seen dated and old and overpriced for what you get. Extra charges for parking and WIFI both should be free in this day and age.Genuine Hotels.com guest review
"Loews Le Concorde in blind offer Expedia"
The room had no fridge. No complimentary wifi in the room. It is possible to buy it but it is expensive (about 13 Canadian dollars per day and for each equipment)Genuine Expedia guest review
The location can't be beat!Genuine Hotels.com guest review
"Very nice hotel; nice location, convenient"
It was nice to be able to park the car underneath and walk to everything, including old Quebec City.Genuine Expedia guest review
Very nice hotel, great location to old Quebec and other attractions. Hotel staff was very friendly!Genuine Hotels.com guest review
"Loew's Le Concorde gets an A+"
We very much enjoyed the Loew's Le Concorde. From the minute you arrive, you're treated as VIP's by the doormen, concierge and front desk people. The room itself was very large, with a lovely view of the Plains of Abraham and the surrounding neighborhood, and also the river. The room was very clean, the beds were comfortable and the bathroom was also […] clean and shiny with a fabulous shower. There was a refrigerator and 2 comfortable chairs, which was important since we were exhausted after 2 days of walking! It was a little bit of a walk to Old Quebec, but through a fun, active neighborhood of restaurants and shops. We also knew how far it was, so this isn't a complaint, just a fact. They do charge for wireless internet, which I just never understand, but its free in the lobby and they also have public computers available for guests. Loved this hotel (it was our second stay) and I would highly recommend it. Its a modern and contemporary alternative to the older hotels in Old Quebec, which certainly have their charm. We just happen to prefer a more modern hotel. Read moreGenuine Hotels.com guest review
"Nice room, terrible hotel"
We had a nice room and the staff were nice, but I was incredibly disappointed by the "Loews Experience". The room rates are not inexpensive, then to add an expensive, daily internet connection charge on top was just price gouging. Because we arrived on a Friday night for some reason we were forced to pay valet parking for the entire stay. And the worst […] was the "spa". I paid $286 (with tip and taxes) for two massages in the creepiest, coldest room imaginable. It was a very dated room that had fluorescent box lights, disgusting dark carpet, a bad smell and two massage tables set up in a dark cavernous room. Unbelievable. The hot tub for this 26 floor hotel was the size of a home spa and was always full. Nice staff, the room was nice, the location was good, but I would never stay at a Loews hotel again. Read moreGenuine Hotels.com guest review
The Loews is still a great hotel but during this last visit I noticed a few details such as no room fridge and the carpeting on the stair seems to be in need of replacement. The staff is wonderful as they always have been.Genuine Expedia guest review
"Not what we expected"
We paid the most for this hotel on our vacation but were least satisfied with our stay. Having stayed in the Loews in Miami, we expected an immaculate hotel but it was not the case. Firstly, we were told that the room we booked and fully paid for, with a double bed was no longer available. We were so-called "upgraded" to a room with 2 beds that were […] uncomfortably small. When we called the front desk to report our dissatisfaction we were told there was nothing they could do. One of the chairs in our room appeared to have dry blood on it and the ceiling in the bathroom had gaps in it that exposed plumbing etc. - in much need of repair. A bit a renovation goes a long way. The location of the hotel was great, in walking distance of the sights, however there was a lot to be disappointed about. Read moreGenuine Hotels.com guest review
This is a nice hotel in a nice location.It sits right outside of the walls but within walking distance of the old city.There is a real nice park across the street and the other side is all restaurants.The hotel was a bit dated but clean.The revolving restaurant was real nice but we just wanted to have a drink and they did not seem too pleased about […] that. We got our drinks and never seen the waiter again, Had to flag down another waiter for the check and we just left the bill on the table and charged it to the room. Read moreGenuine Expedia guest review
This is a wonderful hotel. It is next to beautiful gardens and walking paths for those who like to exercise, It is also close to many restaurants and clubs as well. Our room had a view of the Chateau and city at night which was just beautiful. The rooms are very nice and comfortable. We also enjoyed the revolving restaurant and bar at the top from which […] we could view the entire city. We come here often and stay at Le Concorde Hotel because it is the best. Read moreGenuine Hotels.com guest review
Not enough chairs for the pool!Genuine Hotels.com guest review
"Nice hotel, close to everything"
Walking distance to almost everything my husband and I wanted to see while in Quebec. The hotel was very nice and clean. Would definitely stay here again.Genuine Expedia guest review
"Loved everything about the hotel and Quebec."
The hotel staf were sincerely kind and helpful in every way. It was so clean and comfortable and we were give a room with such a view!!! Walked to the old Quebec and fort and saw so many sites it was spectacular, please feel assured this IS where u want to be. There was live music all over the city and such food , yum.Genuine Hotels.com guest review
Was pleasant and would definitely recommend for the priceGenuine Hotels.com guest review
"Great location close to Old Quebec tourist area."
Beautiful view from the 360 view restaurant. Comfortable rooms, great location close to tourist sites.Genuine Expedia guest review
"Nice place, prettier in pictures though"
The room was fine, it looked older in person, prettier in the pictures. Beds were very comfy and hotel staff was helpful and friendly. The view from the twelfth floor was pretty nice, we could see all of the Grande Alle and old Quebec, the river, parts of battlefield park. We happened to be there during the yearly celebration called......Grande Allee....live […] bands till late at night and hundreds of people up and down the street. We enjoyed it, but we could hear the bands playing on the nights we went to bed early. If you go during the week of the fourth of July, ask for a room having away from the street and you should be ok. Overall it was a nice hotel, but nothing really special. Read moreGenuine Expedia guest review
"nice very close to festival of Quebec."
my personal experience was ok , I can't say excellent, i had hard time with wi-fi and with the money we pay in the room should be free. Car parking need to pay also.Genuine Expedia guest review
excellentGenuine Hotels.com guest review
"Okay but needs updating"
Restaurant with rotating view was a plus. Carpet, decor and upholstery old and tired looking.Genuine Hotels.com guest review
"Great! Near everything!"
The hotel at the end was great but when we got there, we had a few issues. The ceiling was leaking in the 1st room. The second room, which was an additional $30 a night, had a window that was completely fogged up. The 3rd room was perfect but also an additional $30 a night. The view was breathtaking and we could see quite a distance. When we were ready […] to check out, the gentleman at the desk asked why we had additional charges and my husband explained what we went through. He immediately apologised and took the extra charges off the bill. Once we were settled in the last room, the experience was great. The hotel is well worth it. Read moreGenuine Expedia guest review
"great view of the city"
the revolving restaurant had both a great view and food better than expected, Expensive but worth it. Creme brûlée , best I ever hadGenuine Expedia guest review
i think this was a very nice hotel. The staff was very friendly and helpful. It was close to all of the tourist sites, and close to downtown. The room was very clean, with fresh towels everyday. It was far away from the Casino, but there was plenty nearby to entertain usGenuine Hotels.com guest review
great location, great view and great food.Genuine Hotels.com guest review
"A bit pricey but excellent overall."
It was a great experience. The breathtaking views from the rotating restaurant are definitely worthy.Genuine Expedia guest review
"Wonderful site. Great staff"
I stayed in Quebec City for 3 nights for a conference at the Convention Center a few blocks away. This hotel has a superb location at the top of the hill just above the historic ramparts and the old city. The view from my room on the 19th floor was spectacular. The staff was wonderful, as you would expect from the sunny personality of French Canadians. […] Room service was excellent, with original cuisine and impressive serving size. Read moreGenuine Expedia guest review
"Hotel close to old Quebec"
wifi is not free as stated. Didn't get fresh towel during 3 night stay. Rooms were big, comfortable with great views. Food at rotating restaurant was okay at best but not worth it considering how expensive it was. The restaurant service was excellent. Nice and close to the old Quebec.Genuine Expedia guest review
"walking distance to everything"
Hotel would be a definite return....Genuine Hotels.com guest review
"A good hotel 5 min from the old city."
We had very bad weather but we were still able to enjoy ourselves. Revolving restaraunt was wonderful. Took some bus tours and visited some museums. Walking was great when we could.Genuine Expedia guest review
the hotel and staff were great.the restaurant was a terrific experience.Genuine Expedia guest review
"A Great Hotel in the Heart of Old Quebec City."
The Concord is a great, clean, and modern hotel located in the best part of Quebec City. Old Quebec and all of its historic shops, churches and buildings are located within walking distance of the Concord. The staff is extremely friendly and bi-lingual for English speakers. I would highly recommend the Concord and will stay there again.Genuine Expedia guest review
"Convient to many dining options and a lovely park."
The interior is pleasant enough, rooms nice, service excellent, food as well, I just don't care for the concrete façade.Genuine Expedia guest review
Great location, spacious room, good service. Parking kind of expensive, 25 CAD per day. Close to Quebec premier ski areas, Stoneham, Mont-Sainte-Anne, and Le Massif. Rotating Restaurant L'Astral is at the top floor.Genuine Hotels.com guest review
We enjoyed our stay. I didn't have more to say but the review application forced me to.Genuine Expedia guest review
"Great room but Horrible customer service"
I liked the room and the check in rep was extremely helpful and pleasant. The room service rep were Also nice and pleasant. However my room would not get cleaned until the last day of stay. Also the hallways were extremely noisy with staff cleaning rooms and running their mouths. Also I definitely did not like the check out person that was completely […] rude, unprofessional. I asked Him for help with getting a taxi for me to the airport and his response was " go outside and start walking on the streets" to find a cab. He got annoyed when I asked him to call a number for me and kept pushing me off to another rep. He completely ruined the entire experience and I would not recommend that hotel to him. Read moreGenuine Expedia guest review
Service was horrible, stayed there for four days, they only clean our room on the first day. Then when mentioned to the front desk, not even an appology. Very disappointed.Genuine Expedia guest review
""Nice hotel and good price""
THE LOCATION OF THE HOTEL IS VERY GOOD, IS CLOSE TO MOST OF THE ATTRACTIONS IN QUEBEC. ALSO THE STAFF IS FRIENDLY.Genuine Expedia guest review
"Great Hotel for walking and nightlife!"
The hotel was in a great location to walk and see all of quebec. Located at the top of Grand Alle where all the restaurants and nightlife take place. In addition, it was a close walk to lower town and also St-Jean where one will find a little more local street. Cosmos restaurant on Grand Alle was great and but avoid the Spanish restaurant.Genuine Expedia guest review
We enjoyed it very muchGenuine Hotels.com guest review
"very nice hotel"
great hotel, great service. A little outdated but probably one of the better hotels in quebec city. There are not many grand hotels in that area anyway. Rooms are fairly large.Genuine Hotels.com guest review
"no free in room WiFi"
Needs in room free WiFi.Genuine Hotels.com guest review
We Are plesed staying there for three nights.Genuine Hotels.com guest review
Within easy walking distance of the walls of the old city, the hotel was quite conveniently located (except for our arrival day when we could not reach the hotel due to a parade). The concierge and parking valet, when available, were very helpful although the front desk staff was not. The charge for wi-fi service was excessive, so we made do without. […] Overall, the hotel was clean, well-maintained, and we were able to see/do everything in Quebec without a car. Read moreGenuine Hotels.com guest review
"Great location, adequte accommodations"
The hotel had a great location and was very convenient to restaurants and the Old Town. The room was clean and mostly adequate, but somewhat outdated and in need of a refresh. Public areas were definitely worn and badly in need of update. For example, carpets in front of elevators and on stairs were worn and dirty. Also lobby WIFI access was very spotty. The […] staff was very nice. We had a problem with our bathroom one night and a plumber arrived to fix it 5 minutes after I called. There was an erroneous bar charge on our bill which was removed without question. I would recommend if you get a good price but don't expect 4-star accommodations. More accurately described by 3 stars. Read moreGenuine Expedia guest review
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