I will be returning. Very happy with everything.Genuine Hotels.com guest review
"Very friendly; could have been cleaner."
The staff was super friendly and the location was great. However, the housekeeping could have been better. I was there for three nights and wondered if my room had ever been vacuumed. I reported two dead light bulbs which were replaced immediately. The lobby was decorated beautifully and the breakfast was adequate.Genuine Hotels.com guest review
"Nice for the price"
For the price that was charged to room was fairly nice and comfortable. There was a hot tub in the room, which I've never seen at this price they charged (although it was odd that it was in the middle of the room). The front staff was very friendly and attentive. My only gripe was the sheets when I arrived: you could tell they were cleaned, but there […] was hair and a stain on them. The staff took care of it though, and other than that it was a decent stay. Read moreGenuine Hotels.com guest review
"I would stay there again!"
Clean, nice tv and shower, great location. The breakfast left something to be desired, but overall it was great, especially for the price.Genuine Hotels.com guest review
"Great place and reasonable."
We enjoyed our stay. It was a nice, quiet and clean place. Staff and owner very friendly.Genuine Hotels.com guest review
"Excellent quality and price"
The check-in was great, room was clean and bed was comfortable. Excellent neighborhood - close to entertainment and convenience spots. Would stay there again.Genuine Hotels.com guest review
We found it to be a very nice comfortable place to stay. Room was clean and looked to be freshly painted.. The attendent that was on duty was very polite and very helpful. Breakfast was more than enough. We would stay there again.Genuine Hotels.com guest review
We were very happy with the service, the hotel, the spa, and the breakfast!Genuine Hotels.com guest review
"Adequate for one night"
Hotel staff was polite but acted more like customers were interrupting their personal conversations or other work. Room was clean but their was a residual smoke smell in it, and cigarette burns on the bathtub. I'm not sure that the bathroom floor had been cleaned recently - it felt a little grimy. The king sized bed was definitely past it's prime and […] saggy. It was ok for a one or two night stay where you won't be spending much time in the hotel. Didn't eat the breakfast but my husband commented that the bagels "looked old enough to vote". Read moreGenuine Hotels.com guest review
"Good for a first time expereince with Americann!"
We were pleasantly surprised with the comfort of this hotel...Great staff, comfortable rooms, nice lobby and amentaties!Genuine Expedia guest review
New guy checked us in and did not activate our key cards correctly. It's always so aggravating to get a cart full of suitcases and have to return to the lobby to correct this.Genuine Hotels.com guest review
It was a decent hotel. Loved having Old Chicago right across the parking lot. It was great to get 10 % off the food bill by showing them our hotel key.Only knew about that when the front desk told us about it.Genuine Hotels.com guest review
Great place to stay!Genuine Hotels.com guest review
"One the way home"
Clean, comfortable and affordableGenuine Hotels.com guest review
I believe the is more of an average hotel.Genuine Hotels.com guest review
"close to shopping, restaraunts, nice neighborhood"
Great staff, nice pool area, great continental breakfast. Rooms need to be updated a bit, carpet was sticky in several areas of room. Other than that very pleased - worth the price!Genuine Hotels.com guest review
"Booked 2 Queen Bed Room but given a King"
This hotel do not guarantee your get what you have booked and paid for. I was shocked when I was checking in with my wife and a child. The receptionist appeared to be helpless as he was not able to allocate the room for us eventhough there are still 2-queen bed available. It was blocked form him, he said. We were tired and could not argued more than […] to accept being offered an extra roll-in bed. I slept on it and got my back hurt the next morning! When checking out, I managed to talked to a higher-ranking person at the reception desk. She said "we may change the type of room if we do not find it available". What? They mean they can just accept our booking through Hotel.com and do not care wat we paid for? Read moreGenuine Hotels.com guest review
"Will not stay here again"
Room was not very clean. We did not receive maid service even though we were gone from 8a.m. to 4 p.m. When the front desk was notified, the room was not cleaned. We definately will not stay at this Americinn again.Genuine Hotels.com guest review
"Not bad for the price"
The hotel seemed to be changing from a brand to an AmericInn. There was a lot of construction and painting going on (which is understandable). There was a filter of some sort left in our shower. It must had been rinsed off and never put back where it belonged. The price was really good and everything else was fine. Not really stood out as being wonderful […] or horrible. Would be interesting to see what it is like after the remodel. Read moreGenuine Hotels.com guest review
Was good but pool was dirty and very cold. As hot as it has been lately I would have thought that the sun beating in the big windows would've kept it warm. Leaves and stuff in the pool too.Genuine Hotels.com guest review
We had a hard time finding the hotel We díd not see a street signGenuine Hotels.com guest review
Our first time at an Americinn..very nice hotel and loved the comfy beds!Genuine Expedia guest review
"Worst hotel ever"
I would have to say this was the dirtiest must disgusting hotel room I have ever stayed in. We were 1st given a room on a floor that was under renovation with painting going on all around us. We moved to another room and the carpet was so dirty that after only a few minutes my 18th month old grandson's feet were black. I would never stay at this motel […] again & am not sure I would ever book a room at another Americinn because the experience was so DREADFUL. Read moreGenuine Expedia guest review
"Nice and close to zoo,"
...but quite a bit of construction on the main road to it this summer. Very nice management, They let me upgrade to a spa suite for an additional charge. Very happy.Genuine Hotels.com guest review
Only booked this hotel because it had shuttle service to the nearby Minnesota Zoo (this was mentioned on the website and via phone conversation). When we checked in, the guy "forgot" that there was no shuttle service that night. They got us some obscure cab service that charged us an arm and a leg. Ice machine did not work. Would not stay here agai […] n. Read moreGenuine Hotels.com guest review
Wonderful stay. Friendly staff, comfortable bed, quiet. If I had to say anything negative it would be about the water pressure in the shower. Would stay again.Genuine Expedia guest review
"Praises outweigh complaints"
Staff was friendly and helpful. To me, the value of the room exceeded it's cost.Genuine Hotels.com guest review
Nearby road construction made traffic congestion an issue. Many amenities within easy walking distance. The staff and room value were responsible for us extending our stay.Genuine Hotels.com guest review
My only complaint was that the room had been recently painted and still had that lingering odor of paint. Staff was very cheerful and helpful. Beds were comfortable. Room was spacious and well appointed. Carpets could use a litttle more attention. Nearby construction made for some traffic, but many conveniences were within walking distance.Genuine Hotels.com guest review
It was a bed, that's about it. In room coffee pot was filthy (coffee burned to the bottom of the pot - yuck).Genuine Hotels.com guest review
It was fine, except for the noisy air conditioner. Continental breakfast is the best.Genuine Hotels.com guest review
"Close to family"
Stay was nice; improvement needed in housekeeping- no kleenex box in room, wet towels and baggage carts left in hallways; entrance doors to room does not shut tight easilyGenuine Hotels.com guest review
"Quiet, clean and comfortable"
We were visiting relatives and stayed at this hotel with numerous family members. The hotel was full, with a wedding party, but the rooms are sound-proof and we were never disturbed by any noise at all. The major highway outside was under construction and we didn't hear that either! Rooms were clean and beds comfortable. We had great service provided […] by hotel staff who went above and beyond to take care of some special needs that we had. I would highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Great Day Stay"
THe hotel is brilliantly laid out and appointed. The front desk staff was pleasant and accomodating. The location is fantastic for going out to experience the city without a car. Love the availability of the restaurant but we went out for food and brought it back. Better prices outside and comparable locations with greater choices. Overall a very pleasant […] visit. The fitness floor is A++ Read moreGenuine Hotels.com guest review
"Nice Pool area"
Hotel is located within walking distance of several resturants and bars. Ample parking and easy access to majoor streets.Genuine Expedia guest review
"Needs better management"
Clearly the "Owners" of the hotel were on premise, but they did not assist the front staff with the operation. When there is 1 front desk person to handle phones, questions, breakfast set-up and maintenence etc. something is going to fall short! 1 waffle iron broken, no forks, no batter and the "Manager/owner" was yelling at his employee to answer the […] phone! In front of guests. Bathroom in out room where was the previos occupant clearly decided to smoke. The room smelled for all 3 days. Read moreGenuine Hotels.com guest review
This is an OK hotel if your basically just using it as an inexpensive place to sleep and to use the pool. Disappointed on the cleanliness- the carpet had some sticky food on it and the bed linens had stains on them. The appearance of stains- even though the linens are clean- still gives you an uneasy feeling. The air conditioner unit is very loud. If […] your just looking for a place to sleep for the night while in town it will due. Read moreGenuine Expedia guest review
Room was fine. could not use the internet as advertised. The hotel wireless was very weak and I could not get my e-mail. The staff told me to bring my computer to the lobby and hard wire it and use it there. This did not meet my expectations.Genuine Hotels.com guest review
"best sleep away from home in years!"
My room was so comfortable and quiet. Nice size tv and the computer room was a nice surprise. The pool and spa area was beautiful and open till midnight!Genuine Hotels.com guest review
The beds and pillows were not comfortable to me. I woke up with a sore neck. Pillows were too big and too fluffy for my tastes. Breakfast was ok. Nothing spectacular. The sauna in the pool area actually worked which was a suprise.Genuine Hotels.com guest review
"Needs cleaned up"
3rd time staying there and seems to get a little more run down each time. It really just needs cleaned up. Carpets were dirty and in need of being vaccummed. Staff were very friendly but we will be looking for other accommodations next year.Genuine Expedia guest review
"americinn in apple valley mn."
the staff were friendly but uninformed about local events and locations. the lobby was clean and well kept. elevater old and slow, the halway was clean and quite. everything was ok except our room, the bathtube had hair in it. The ceiling had rust spots on the metal, mold near the toilet and doorway. I would not stay in this hotel and more than likely […] not stay in this chain again. Read moreGenuine Hotels.com guest review
"The Hotel in Apple Valley,MN"
The hotel was very nice and clean and the breakfast had a great assortment of choices. Would definitely stay there again and recommend it to others.Genuine Hotels.com guest review
The matress was very uncomfortable - could feel the springs. But the reviews indicated it was a 2 star hotel - that is what I got. Next time I will not take the customer's recommendation, will find my hotel next time.Genuine Expedia guest review
The lobby is very nice. Pool is open late. Clean rooms and friendly/helpful staff. Convenient locationGenuine Hotels.com guest review
A nice, clean hotel for the money.Genuine Expedia guest review
"close to shopping"
For the amount of time we spent there, it was great! Friendly, helpful staff! It was very clean, had great, free breakfasts, & very close to where we wanted to go!! I would definitely stay there again!!!Genuine Hotels.com guest review
It was very enjoyable. The breakfast was very good!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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