Royal Windsor Hotel Grand'Place - Brussels

First class Hotel. Highly recommend it.

Genuine Hotels.com guest review

Easy in and out for a great time.

Genuine Hotels.com guest review

When we look for a hotel three things are most important: location, a clean bathroom, and a comfortable bed with crisp sheets. This hotel had all, and the friendly, helpful concierge/staff was a bonus. It had an impressive lobby, a bar, and a restaurant. It was very close to the train station, on a relatively quiet street. (Exit the train station on […] the end opposite of the ticket windows for the quickest walk to the hotel.). It's within walking distance to museums, etc. and very close to Grand Place. The room we had wasn't small by European standards, but not as large as typical rooms in the states. It did have a large closet and a desk. It also had a modern TV and adequate free Internet service. (High speed was available for an additional charge.) We were very happy with our choice. Read more

Genuine Hotels.com guest review

I love this hotel. Just a couple hundred yards from central (not Midi) train station. Near museums, Grand Place, and historic sites. The rooms do vary a lot though. I have stayed in several and asked to be moved once. Ask for updated, quiet room. They did move me to a better room, great service. Decent little exercise room, by European standards. Will […] def. stay there again. Read more

Genuine Hotels.com guest review

Lobby was nice and that's about where it ends. Staff wasn't rude, but not the friendliest either. Found some mold on the bathroom ceiling above the shower. The water pressure coming from the shower was almost non existent. There was a night club outside our window that was very loud. Had to sleep with the window closed which caused the room to get uncomfortably […] warm. However it was close to everything, but not worth the price. Should not be advertised as a 5 star. I would suggest staying somewhere cheaper and using the money you save for a really nice dinner. Read more

Genuine Hotels.com guest review

To start with a positive the dinner in the restaurant was very good. The surrounding area is so noisy and the bars never close, you cannot sleep in your room.We left at 5 am to get away from the noise. The bartender did not know how to make a cocktail. The area is overpriced. Find a different location in Brussels, stay away from the Grand Market.

Genuine Hotels.com guest review

The hotel was great! Very comfortable, rooms were clean and spacious, and the staff were extremely friendly and accommodating. The hotel was about a 5 minute walk from the Grand Place and about a 10 minute walk from the nearest train station. Overall, I would highly recommend this place.

Genuine Hotels.com guest review

This hotel is very close to Grand Place, Manneken Pis & tons of great places to eat and shop. We only had 2 days in Brussels so we wanted easy access to tourist attractions. Hotel service was great and staff spoke English. Would definitely stay here again!

Genuine Hotels.com guest review

Very nice hotel.. great location close to Grand Place and Central Station. Could see lighted Grand Place spire from window at night. Had a nice piano bar.

Genuine Hotels.com guest review

Comfort and location were unsurpassed

Genuine Hotels.com guest review

the stay at the hotel was wonderful. the staff is extreamly friendly and gracious. they had upgraded us to a larger room and it made our stay so much better. the room was very large, a sitting area, very large flat screen tv, large bed and a huge bathroom with large tub for 2 and separate shower. my husband thought i spent a ton on the room, but it […] was a great deal. i will definietly stay there again and recommend anyone to stay there in an instant. it is just steps away from the metro / train station and just as close to the main palace. our stay in brussels was wonderful because of this hotel and staff. Read more

Genuine Hotels.com guest review

it's a nice hotel , central location right next to the grand place , the only problem is that the room was so small

Genuine Expedia guest review

Very comfortable place - noice from the street side was ok until the weekend when it was constant and loud until 7:00 am from the drunks. Smokers hung around the entrance way and although floors were non-smoking you have to be careful to be on a floor above a non-smoking floor, otherwise the ventilation carries the smoke up to the non-smoking - take […] care of these issues and this is a great place to stay Read more

Genuine Hotels.com guest review

Wonderful hotel. Hotel located less than 5 minutes from train station that goes to airport. Very close to Grand Place area and restaurants. Staff was very helpful in arranging tours and recommending wonderful restaurants within walking distance. Would definitely stay there again.

Genuine Hotels.com guest review

Great value location and a charming hotel. Was only surprised that in the land of chocolates there was never a chocolate on my pillow at night. No turndown service, either.

Genuine Hotels.com guest review

This is a very nice hotel, although nothing particularly spectacular. It is conveniently located within walking distance to the central train station and to the Grand Place. The room seems to be showing its age a bit, but is ageing gracefully. The amenities were pretty good -- including nice toiletries and even slippers. However, there were no robes […] or in-room coffee available. Read more

Genuine Expedia guest review

Hotel location was great! Only two blocks from the Grand Place and shopping and only three blocks from the main train station. Rooms we're a little small (as to be expected in Europe) but overall nice and comfortable. They had a very nice large breakfast buffet but if it's not included in your room rate it will cost you 30 Euro so make sure to ask. […] Staff was friendly and helpful (especially Cedric!). I would recommend this hotel to friends as the price was reasonable for the location. Read more

Genuine Expedia guest review

The Royal Windsor staff were execellent as was the location. The rooms need to be updated as they appeared worn. Overall a great stay in an amazing city!

Genuine Hotels.com guest review

The hotel is very nice with rooms that are clean and fairly comfortable. The location near the Grand Place makes it an ideal location for roaming the streets in that are for shopping and dining. I felt that the 25 Euros per night fee for parking was steep.

Genuine Hotels.com guest review

we should rate around 3 or 3.5 if it compare to another place we stay in Europe because this hotel ask to pay $9.00/day for coffee maker (this is a convinient) for all guest event stay in hotel 2 or 3 in codition of normal hotel. Another thing we have to change the password for wireless computer every day & in front of hotel have a lot of strange people […] stay around at night & early in morning, somrtime they ask for $...only one thing is very close to city, town & transportation (metro & train). Read more

Genuine Expedia guest review

Hotel in fantastic location, easy walking distance to the train station, and right in the heart of all of the things you want to see in Brussels.

Genuine Expedia guest review

This hotel is perfect when it comes to location. Brussels central train station, central market, mall, movie theatre, restaurants, hop-on hop-off bus stop and the famous medieval square, the Grand Place are just a few steps or blocks away. Like any other hotels that we have been to in Europe, connecting to a wi-fi could be frustrating and challenging […] and trash is a very common site everywhere so be aware and expect this. It is about 20 minutes by train or taxi (w/o traffic and cost 6-7 x more than the train for 1 person but good if there's at least 4 of you) to BRU International Airport. Train leaves around 4:45 a.m at the earliest during our stay. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is in great location, convenient to Central Station, a street full of Belgium Waffle houses, and close to Grand Place. Easy Walk to the Moder Loembec [sp] bar--best beer ever. Room is good size with reasonable amenaties. Wake-up call was early--recommend have your own clock.

Genuine Hotels.com guest review

The Royal Windsor hotel is located next to the old town and is very close to the train station. We would recommend it to anyone looking for a nice hotel. Our room was small, but very nice. We only spent one night, but were very happy with our choice of hotels.

Genuine Hotels.com guest review

Rooms tiny. Because we booked on hotels.com (maybe), stuck me in a dungeon downstairs. Room was the size of a bathroom. Staff very rude and would not even give the courtesy of giving name of a cab company. Had to look in yellow pages. Will never return to this hotel Stay away.

Genuine Hotels.com guest review

This hotel is perfect regardless of whether you are staying for business or pleasure. It's around the corner from Grand Place w/ all the beautiful historic buildings, shops & restaurants. An easy cab ride or metro from the EC. The train is just blocks away. Has free WiFI. The only thing I didn't like - they didn't have converters to lend for phone or […] flat iron. I left my converter in a plug at the EC one day. I went to the desk & they would not lend me one (had them for sale). This is unusual for a hotel of this size & type in my experience. Also, they will not print your boarding pass for you. You do it & must pay to use the computer. Regardless, I'd stay here again. Read more

Genuine Hotels.com guest review

I had stayed in this hotel 6-7 years ago and loved the location. Short walk to Grand Place and Central Station. However, during this stay the room was disappointing. We were upgraded at check in from a superior room to a business suite. I couldn't tell what the upgrade could possibly have been. The room was small and basically appointed. The heat/AC […] did not turn on at all and the hotel's remedy for our three night stay was to issue us a fan. The bed was soft, sagging and gave us both backaches. Our room rate through Expedia was excellent and we enjoyed the stay despite our complaints. I would probably stay elsewhere next time. Read more

Genuine Expedia guest review

Fabulous stay! Just steps away from Grand Place and other attractions. Small and very elegant room with very nice amenities, toiletries and linens. Staff was very helpful and courteous. Would highly recommend!

Genuine Hotels.com guest review

Great location. The shower barely had enough water to take one. Overall, a nice hotel.

Genuine Hotels.com guest review

Great location! Big comfortable room with all amenities. Comparable to American hotel with regards to size.. Not your typical small European hotel! Great!

Genuine Expedia guest review

Location, staff, meals, service, just in two words: FIRST RATE!!!

Genuine Expedia guest review

Great hotel. Great location. The hotel and its staff are terrific. Great neighborhood... close to the sites, the train station (Brussels Centrale) and night life. Could not have been happier. Will stay here again. No doubt.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

David helped us with our every need. The front desk people were very friendly. They do need more check in people, though.

Genuine Expedia guest review

Nice hotel, a little cold and business-like. Room was fine and staff was helpful when we asked for information.

Genuine Expedia guest review

Great hotel in the heart of the old town. Walk to bars, restaurants and shopping. Hotel is first class with comfortable beds and lots of amenities.

Genuine Hotels.com guest review

We splurged and stayed here for the last night of our Belgium trip. On check-in, the staff was snooty, even by European standards. Check out was a joke: we arrived in the lobby 15 minutes before the check-out deadline, and it was packed with over 50 people in line at the front desk registering for a conference. We finally found the one hotel staff member […] who was checking out guests, but had to wait in line a ridiculous amount of time. The room was clean and decorated in what you might call "business efficient," like a room at a Radisson. There was certainly nothing Royal or elegant about it. We will choose another hotel next time. Read more

Genuine Hotels.com guest review

Excellent ubication, close to all touristic places to visit. Great rates at Expedia.

Genuine Expedia guest review

breakfast rates too expensive, concierge service correct but not particularly friendly

Genuine Hotels.com guest review

Everything was very good, except for water pressure and temperature. The temperature fluctuates, an the pressure is not enough.

Genuine Expedia guest review

Excellent location, 2 blocks away from the Grand Place, one block away from Brussels Central Train Station. Very convenient location. Nice building and good upkeep.

Genuine Expedia guest review

Excellent hotel in a great location. My only criticism is that the television options were incredibly sparse. Fortunately, I wasn't in Brussels to watch TV.

Genuine Hotels.com guest review

As I was attending very busy Europa Forum I didnt have enough time to find out what is very good or otherwise. In order to have a free wi-fi net connection you must take every day a paper from reception desk with new password. Not common.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great location, good working wifi. The price they were quoting for breakfast was twice what you'd pay for lunch and more than a very 2 or 3 course dinner with drinks. And that's quoting European values. In the US I'd have dinner for two for that price. So obviously didn't pay for breakfast. I fail to understand their business logic. The room was fine […] and comfortable. Read more

Genuine Hotels.com guest review

Very close to the train station, Grand Place, and Musee des Beaux Arts. Fancy lobby. Good coffee/tea service in room. Very affordable.

Genuine Expedia guest review

Great upscale location within. a short walk to the central train station. Check-in was quick wit an offer for a discounted breakfast buffet. Short walk to many attractions in the central city.

Genuine Hotels.com guest review

Prompt services for Telephone problem on first stay and A/C on the second stay.

Genuine Expedia guest review

The staff was very pleasant. The location of the hotel was great and near all the restaurants.

Genuine Expedia guest review