Excellent service. . Complementary breakfaswt a great deal along with morning car service.Genuine Hotels.com guest review
"Weekend Stay on the way to Hawaii"
Hotel had a lot of character and is located in a great neighborhood. There was a little maintenance needed. A desk lamp in our room didn't work - it appears as though the outlet was dead. Overall, the stay was very enjoyable. The room was very clean.Genuine Hotels.com guest review
"Nice Refurbished Victorian"
I got a very reasonable rate for Downtown San Francisco at a late date as my business plans left little time for planning. The Queen Anne is obviously a historic Victorian that has been refurbished as well as I've ever seen. The room was a little small and, since it was on the top floor, parts of the ceiling were angled because of the roof line. This […] was only a problem in the shower as the ceiling angle did not let me stand up straight to take my morning shower. My room was also next to the Elevator shaft which made noise most of the night. The staff were very helpful and the free breakfast was a plus. Read moreGenuine Hotels.com guest review
"Charming, old-style European hotel"
You can't go wrong booking the Queen Anne. The front desk staff was uber helpful, our room was small but welcoming and comfortable (with a huge walk-in closet!). The bathroom had been recently updated, which was nice, although the toilet had a few flushing issues. But what is most charming about this hotel are the large common rooms on the main floor […] -- with two working fireplaces and gorgeous old antiques. The breakfast was quite nice as well. It is a tad difficult to reach unless you have a car (or come by taxi). Read moreGenuine Hotels.com guest review
"a beautiful journey back to Victorian Era"
Holiday season was THE season to stay at the Queen Anne Hotel! Amazing and often very accurately Victorian decorations adorned every corner and wall of the entry and public rooms & hallways - an exciting and welcome treat for visitors during this time of year. Service was impeccable and every need was catered to by employees. The only negative factor […] was that we did find ourselves feeling a bit cramped with the bath/shower curtain clinging closely...and stuffed behind a chair pillow was, interestingly, a pair of men's boxer shorts?? A previous guest's intentional test of maid service, perhaps? A bit weird, but this certainly did not even detract from every other wonderful amenity we enjoyed and appreciated! Read moreGenuine Hotels.com guest review
"very comfortable, quiet"
I was only there one night, but would come back again.Genuine Hotels.com guest review
A bit outdated but may be the theme.Genuine Hotels.com guest review
"Great SF Hotel"
This review could have been a solid 5 except that my room was right next to a storage room, so starting at 4 AM, the hotel staff was in an out of that room at least 10 times and I got no sleep after 4 AM. So don't stay in room 315 or anywhere close to it if you want to sleep after 4 AM. Otherwise, Queen Ann is a great hotel in a quiet part of SF. The […] décor is amazing and they really go all out during Christmas. Brings you back to the 19th century. The staff is very friendly and accommodating and they make you feel like you are staying at home versus staying at some big brand hotel where you are just another guest staying in one of 500 cookie-cutter rooms. You get the boutique hotel experience at a decent price. Only downside is this hotel is a hike from any decent restaurants or tourist attractions but the staff is quick to call you a cab and all of SF is only a $10 cab ride away. I would definitely stay there again but not in room 315. Read moreGenuine Hotels.com guest review
"What a gem!"
I really liked this hotel. Full of character and charm. Rooms are comfortable and staff is very friendly.Genuine Hotels.com guest review
Would have given it a 5 but the Internet connection was in and out which made it hard to watch Netflix (by myself on a business trip so not much else to do). Otherwise hotel was gorgeous with a beautiful fireplace sitting area and extremely sweet staff. Sadly no haunted experience for meGenuine Expedia guest review
"Great location Great hotel"
Even though we're local, we spent a night there to celebrate my birthday and take in a show at the Fillmore. Great location, easy to get anywhere. Free coffee 24 hours a day! Sherry and cookies happy hour. They seem to be renovating some of the rooms, and ours was freshly renovated. Very nice. Would definitely stay there again.Genuine Hotels.com guest review
"Walking back in History"
The hotel is about 123 years old and authentic! The many antiques, and preserved architecture is wonderful. The place is quiet and comfortable for a get away or business. There is always room for improvement of maintenance or upkeep on such an old building, but the time there is well spent and the location is great.Genuine Expedia guest review
"Queen Anne a Dump"
Upon arrival lobby completely occupied by film crew. Rooms for our stay completely unacceptable: dingy dirty and dark. We left immediately and hotels.com refunded our pre-pay.Genuine Hotels.com guest review
My room wasn't ready in time even though I'd called ahead to make sure it would be. And when I finally got into it, it reeked so badly of lemon pledge that I had to air it out for 2 hours. The breakfast was practically nothing more than cereal, muffins and fruit. Then later that night it became difficult to breathe through the smoke smell coming from […] the surrounding rooms with fireplaces running. The wait staff was overwhelmed and tried to be helpful though. Read moreGenuine Hotels.com guest review
Very charming hotel for antique lovers. Breakfast food was just medicore and it would have been nice to have the tables cleaned after each quest used them.Genuine Expedia guest review
"Creepy, smelly, old"
Staff was friendly but the hotel had a horrible odor, creepy -felt very uncomfortable there!Genuine Expedia guest review
"Gaudy and uncomfortable hotel"
Nice staff, but room was awkwardly shaped and laid out, TV was not functioning properly. My wife and I were flabbergasted when we saw our odd shaped room which was very difficult to maneuver through, an overweight person would find it impossible to walk through the door and past the bed without climbing over the bed. I wouldn't stay here again.Genuine Expedia guest review
The hotel staff was very friendly and helpful. Hotel was nicely decorated and cozy.Genuine Expedia guest review
We found the staff to be very friendly and accommodating. The free breakfast was an extra bonus!Genuine Hotels.com guest review
"Very nice hotel and staff, but food not accessible"
Comfortable rooms and bed, although little stuffy. Walked far to get food near hotel. Great staff. Would Have liked history of hotel first before finding out about Hauntings, but ghost tour was GREAT! Very clean room.Genuine Expedia guest review
"A pleasant weekend at the Queen Anne"
We found the hotel to be convenient to most locations we frequented. Parking lot close and convenient. Sherry and cookies are great! We also appreciated the 24/7 availability of coffee, tea and water.Genuine Expedia guest review
"Small but quaint and quiet"
Randomly found this hotel due to a very busy weekend in The City. However great central location and walking distance to places like Japantown, and Pacific Heights neighborhood. Great clean quiet neighborhood.Genuine Expedia guest review
I enjoyed my stay at Queen Anne Hotel. It was quiet, clean, and the room had a beautiful view.Genuine Hotels.com guest review
"Excellent hotel for a romantic getaway"
Queen Anne hotel provided excellent accommodations and service while my wife and I were visiting San Francisco. It is in a quiet neighborhood but close to the bus to be able to get you anywhere. I can't say enough about the high quality of service received from the Queen Anne Hotel staff. My wife and I would definitely stay here again in the future. […] Bus 47 is 3 blocks to the east and will take you north to Fisherman's Wharf. Whole Foods is a couple blocks away (to the north east) and perfect for a quick lunch or snack. Fillmore Street which has a ton of great restaurants is 4 blocks west. We liked Glaze and The Grove restaurants on Fillmore Street. For an adventure go to the tile steps located on Moraga Street between 15th and 16th Aves (bring water since it is a lot of walking but very well worth it). Read moreGenuine Expedia guest review
"Neat historic hotel but needs updating."
Knowing this is an historic hotel, I didn't expect it's condition to be perfect but I was dissappointed in how poorly it has been maintained. The public areas were fine but our rooms were not. (We had to move to a different room on our second night.) The rooms felt damp and musty and had a bad odor. The red carpet felt damp and dirty and I didn't feel […] comfortable walking on it in bare feet. Much of the furniture was scratched and the upholstry was worn and tattered. Didn't even want to sit on it. Cob webs on the ceiling implied that the rooms rarely get a good cleaning. In general, just felt run down and unclean. Was pleasantly surprised to learn they served complimentary breakfast but then disappointed in the bad coffee and poorly executed buffet. This hotel could be really cool if they took the time to clean, update and edit. I would not go back. Read moreGenuine Expedia guest review
I wanted a King Bed and got two doubles. They said they were sold out. The hotel is in an OK neighborhood and near a lot but marginally far to walk. We walked to the civic center and to Bart but you could not walk it with bags. I would not walk the neighborhood late at night.Genuine Hotels.com guest review
"Beautiful place to stay!"
The hotel was great. The parking lot was full, (there was only one disabled space left), had to wait for someone to leave, to be able to park.Genuine Hotels.com guest review
"very old building!"
super friendly staff, great location in middle of Marina district close to tourist attraction far from heavy traffic; very old building I bit if you would move the carpets it is field with mold, around the shower was you could see it!!Genuine Expedia guest review
"Old but Elegant"
Quiet old hotel but clean and comfortable. Like stepping back in time. I have stayed there twice and would stay again.Genuine Expedia guest review
"Nice hotel with charm and a great lobby"
We stayed for three nights, enjoyed sitting in the lobby every morning reading the paper and having breakfast.Genuine Expedia guest review
"Great History, Excellent Hotel"
Excellent decor in the hotel with a very comfortable room. We stayed in the "historic" Mary Lake Suite and found it to be great. The staff was extremely helpful and the breakfast was a perfect start to busy days exploring the city. Excellent place to stay!Genuine Hotels.com guest review
"Cute, comfortable hotel experience"
The hotel was very cute. It is in an old victorian home and very comfortable. Breakfast was OK but the service is outstanding and it very quaint. Perfect for a short stay in the city. In a very cute neighborhood as well.Genuine Hotels.com guest review
"A great vintage San Francisco experience"
The St Anne is located in a very convenient area of the city, very near to Japan town It's got a wonderful relaxed, small-hotel feel to it and is the perfect base for a visit to the City. Furnishings are simple, but it's all there, well maintained, and attractive.Genuine Expedia guest review
"Beautiful Old Hotel"
It is a beautiful old hotel. We had a fireplace in our room and a duralog was provided each night. There is sherry and cookies each evening. Coffee hot chocolate and tea are available all day in the spectacular sitting room. The sitting room has two fireplaces, newspapers, tons of old period furniture, and lots of room to lounge and relax. We went on […] the haunted tour that meets right at the hotel and learned a lot about SF history and had a lot of fun. Read moreGenuine Expedia guest review
This is a beautiful hotel in a fun area of town. It is like stepping back in time to the Victorian Era with all of the carved wood and velvet drapes. The common areas are great to relax in and plan your day. Even though we were there in July it was coolish and the fireplaces gave a welcoming atmosphere. The grand stairway was fun to use to see the landings […] of each floor. Of course there is an elevator too. I loved the bench in it! I cannot say enough about the great staff. They were always so helpful and friendly even to the extent of walking us outside to get oriented to where to go. Thanks Michael! Coming from very warm weather in Georgia I was concerned about the lack of AC, however there was no need for air-conditioning. We slept very well with the window open each night. My only area of "needs improvement" would be the bathroom of my particular room. However, I can say that it was serviceable and clean. The breakfast was very good and the coffee tasty. I would stay there again. Almost forgot to mention the complimentary car service to down town each morning - that is a terrific perk! Read moreGenuine Expedia guest review
"Experience Doesn't Live Up to Name"
Queen Anne Hotel in San Francisco sounds romantic and alluring. The reality is that it's seen better days. The furniture in the room is old and beaten up, walls thin - a bit sad. The main floor is a bit nicer and the staff are friendly. Breakfast is forgettable. It's walkable to Fillmore and Japan Town, but these are not tourist destinations. We would […] not recommend, there are better places in San Francisco. Read moreGenuine Expedia guest review
Very historic. Only issue was the location was a good distance from the Warf. We really enjoyed this hotelGenuine Hotels.com guest review
"spend a night in an historic San Fran hotel"
The breakfast is complimentary every day. If your not super picky you will be pleased. They had hardboiled eggs, sausage, a waffle maker and an assortment of breads, pastries, and cereals available every morning. We found it to be very convenient and it was nice to not have to walk somewhere in the city for breakfast. Also we were able to take turns […] eating while one was in the room with the baby which was an added bonus. The rooms have Direct TV, the Wifi is very good for a building over 100 years old. Every afternoon they set out complimentary Sherry and cookies which were very yummy. This encourages patrons to relax and hang out in front of the fireplaces in the lobby. The decor is VERY victorian but beautiful to those that can appreciate it. Staff is friendly and responsive to our needs. It was the only hotel on a long road trip style vacation that had the crib waiting for us in the room. All other hotels had to be reminded multiple times. Convenient location. We highly recommend taking advantage of the MUNI system in San Francisco, it will save your legs. Read moreGenuine Hotels.com guest review
its so cute, the decor is great. there is a lot to look at just in the hotel. parking is hard to find but they found us some, just go inside to ask. i would love to stay here again.Genuine Expedia guest review
"Decent hotel in a great location"
Pleased with price, location, cleanliness and staff. Major negative - awful mattress resulting in little sleep and back pain.Genuine Hotels.com guest review
"This is my 3rd time here, as before great weekend"
The Queen Anne has always been a nice hotel with a great staff, and all of the little things that make the stay pleasant. Even though it was a very hot day, 80 downtown, the Inner Richmond had a nice sea breeze, open windows made the hotel pleasant even without A/C. Breakfast has lots of choices, good coffee.Genuine Expedia guest review
The building, room, and hotel are attractive. The staff are cheerful and helpful. Its a bright spot in SF and I'd definitely stay there again.Genuine Hotels.com guest review
"Victorian mansion in Pacific Heights"
The renovation of a Victorian finishing school was beautiful and it was conveniently close to many things in Pacific Heights, including Lafayette Park.Genuine Hotels.com guest review
Perfect location clean very warm n comfy I will stay againGenuine Hotels.com guest review
"Quaint Victorian, central location"
Enjoyed our stay at this hotel, we chose this hotel to stay in on our trip to SF to take in a Giants baseball game. Was an easy Muni ride location to AT&T Park, also took a trip over to Fisherman's Wharf. Central location of hotel made all within easy Muni ride. Not so easy for a walking trip. Hotel was older Victorian, but very historic and we liked […] the charm. Read moreGenuine Expedia guest review
"Haven in the Heights"
It was my first time at the Queen Anne, but they received me like a lost cousin returning home, especially Darlene who welcomed me warmly. Situated in a quiet and dignified neighborhood (on the bus line), the hotel is adjacent to a great little market. I stocked up on luscious avocados. The Queen Anne offers a gracious breakfast buffet in the dining […] room. Hot coffee is available in the parlor where interesting guests may sit and engage in fireside chats. What a lovely place to stay! Read moreGenuine Expedia guest review
"Not good for business travelers"
The wifi internet connection is horrible. After trying to upload an excel spreadsheet for 45 minutes (while checking the news, which was slow to load, and youtube videos were impossible) I gave up and asked the front desk if there was an ethernet cable I could plug into. They allowed me to plug into the cable for the shared computer, which solved my […] problem. It was ok for one night, doing light work, but not for a serious business trip. Now on to the cleanliness: the floor towel and washcloth both had stains. They smelled clean, but a hotel at this price point especially should not have stained linens. One of the pillow cases smelled a little of mildew. The pillows weren't that comfortable, either. I will say, aesthetically, the place looks pretty cool if you're into old things (which I am). Breakfast was the typical expanded continental; if I were staying here for leisure, I would have breakfast at one of the places in the neighborhood instead. Overall, I won't be staying here again, and I wouldn't recommend the place. Read moreGenuine Hotels.com guest review
We would definitely stay at this hotel again. My husband loved the Victorian decor, which is different on each floor, and just wanted to hang around the lobby living room areas. The breakfast was well rounded, our beds were very comfortable, and the staff was super friendly and helpful. I needed a massage and this hotel happens to be walking distance […] to one of the best massage venues in the city. My husband's only negative comment was that the toilet was only 3 inches above the floor. Read moreGenuine Hotels.com guest review
The TV did not work, and the gentleman that was there at check out was simply rude.Genuine Expedia guest review
"Balance act works well"
On arrival we liked the location, the lobby, and then wow, the parking was so close we could see it. My wife and I had to be in SF for mean little medical procedures so I wanted something close, less busy and fun. A great little corner store sits across the street open till 11:PM. That helped too. Staff was extremely helpful with a difficult TV issue. […] All in all, we would stay there again for sure. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )