All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1590 Sutter St, San Francisco, CA, 94109, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 320 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.4
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"Cute and Clean Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay at the Queen Anne. The hotel room was super clean, we had no noise issues, and parking was very cheap! I would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
What a great stay! My Best Friend and I met in the City for a girls weekend and this hotel was such a great find. The staff was lovely, the ambiance was great, the rooms seem just slightly run down since its an older hotel and the pillows could use an upgrade, but the rooms are spacious and decorated so cute. I will definitely be back. The 24 tea and coffee in the lobby was a great perk, and the breakfast was just enough, so you don't have to rush out to get something to eat when you wake up in the morning. I will definitely be back.
Genuine Hotels.com guest review
2 night trip with friends May 1, 2015
Jaymie
US
4.0 / 5Excellent
"The Quaint Queen Anne"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Queen Anne is a quaint little hotel. I personally enjoyed this charmingly old-fashioned boutique hotel. We were visiting San Francisco for a wedding. I stayed with my fiance, and my parents had a room down the hall. We all seemed to enjoy the Queen Anne Hotel. The location was very centrally situated near JapanTown. The staff at the front desk were very nice and helpful. There is a continental breakfast that is decent, and there was always coffee and tea downstairs in the lobby/lounge area. Coming from South Florida, it was also nice to see multiple lit fireplaces in the lobby and lower level lounges, which were nicely decorated in garnet and gold colors.
Genuine Hotels.com guest review
3 night family trip Apr 16, 2015
Scott
US
5.0 / 5Outstanding
"Enjoy a Victorian Treasure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is very unique with an historical Victorian atmosphere. The location is clean and safe. The staff is very friendly and helpful. They have 24 hr complimentary coffee and tea service in the living room area. The living room is large with 2 fireplaces and lots of Victorian furniture and art to make a friendly gathering area. In the afternoon they serve all hotel guests fresh homemade cookies and sherry. Their breakfast is delicious with lots of choices. It was a nice stay and I look forward to returning.
Genuine Hotels.com guest review
1 night trip Apr 18, 2015
Tina
US
5.0 / 5Outstanding
"Victorian Beauty"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a great time. We did the ghost tour, which was great.
Genuine Hotels.com guest review
1 night family trip Mar 25, 2015
Nancy
US
3.0 / 5Good
"To expensive for what you get!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Just one day,
Genuine Hotels.com guest review
1 night romance trip Mar 4, 2015
Mark
US
5.0 / 5Outstanding
"Great Inn, Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Absolutely loved the Queen Anne Inn. Friendly staff, comfortable accommodations and just a delightful experience. We will definitely be coming back.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Larry
US
5.0 / 5Outstanding
"Nice Little Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Well kept, neat, old Victorian home with beautiful decor in a quiet neighborhood. in. Would return in a heartbeat. was
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Michael
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff made us feel welcome and were extremely helpful and courteous. The breakfast was substantial , much better than most other hotels! The afternoon sherry was very welcome coming back from a chilly hike. Sitting by the fire , sipping sherry , was the perfect end to a lovely day!
Genuine Expedia guest review
Other trip Feb 19, 2015
M
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Was a sweet, truly Victorian hotel. The carpet is very worn and I think it gives the whole place that "old house" smell. Staff is so caring and nice.
Genuine Expedia guest review
Other trip Feb 16, 2015
Beth
US
5.0 / 5Outstanding
"Beautiful Victorian Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband & I really enjoyed staying at the Queen Anne. Our room was perfect for a stay in February. Prior to booking the hotel, I read some reviews that said the hotel rooms were not clean or in good condition. We did not find that to be the case at all. Our room was perfect. The bathroom had been updated. The hotel was very quiet (inside as well as no noise from the street). Parking lot, while not free, is easy to access just across the street. The breakfast was good. We would not hesitate to stay at the Queen Anne again.
Genuine Hotels.com guest review
2 night romance trip Feb 4, 2015
Evelyn
US
3.0 / 5Good
"Building is too old."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room had a dingy feel although it was clean and the shower was too narrow and outdated.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
US
3.0 / 5Good
"A beautiful haunted hotel."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Breakfast was disappointing. Lots of Costco products. Coffee was lukewarm. Place is definitely haunted. Lots of doors shutting all night long my second night there when the hotel was almost empty. Not well insulated, could hear people talking in hallways and downstairs. Bed was lumpy.
Genuine Hotels.com guest review
2 night family trip Jan 31, 2015
Susan
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I would stay at the Queen Anne again if need to. Bed was comfy, continental breakfast was good. Enjoyed the night we stayed
Genuine Expedia guest review
Other trip Feb 4, 2015
Lira
US
4.0 / 5Excellent
"Quirky But Nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was nice, but very small. The closet was free standing and could hold a few items of clothing at most. We were only staying for one night so living out of our suit case was not a problem. Not sure how that arrangement would work for an extended stay. We would stay there again, at least we now know what to expect.
Genuine Hotels.com guest review
1 night romance trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
"Charming and great value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely place, staff were wonderful. Victorian period decor and very comfortable. Decent continental breakfast. Great value in the city.
Genuine Expedia guest review
Other trip Jan 28, 2015
Elisa
US
5.0 / 5Outstanding
"Elegant old world charm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this place. Rich in antique charm. Staff was welcoming and accommodating. Quiet. Not what you would consider a typical business trip type of hotel: no real "desk" or bar. But perfect for a get-away.
Genuine Hotels.com guest review
2 night family trip Jan 24, 2015
Steve
US
4.0 / 5Excellent
"Lovely Victorian Hotel loaded with charm"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at this hotel for 2 nights upon arriving in San Francisco. We were greeted at check-in by a very friendly staff person who gave us a small tour of the place and let us know breakfast time, etc. When we got to the room and went it, there was a pretty strong unpleasant smell and it was stuffy. We checked with the front desk who offered us a fan and suggested opening the windows (no A/C). We got the fan in place, opened the windows and headed out for dinner. By the time we got back, the smell was mostly gone and it was less stuffy. The room is attractive and comfortable, with comfortable bedding. The bath was nice sized and clean. We really enjoyed happy hour each day (served 4-6pm), where we were served sherry & cookies. Nice touch! Overall a nice experience.
Genuine Expedia guest review
Other trip Jan 27, 2015
TK
US
5.0 / 5Outstanding
"Comfortable and atmospheric hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had no idea an 1890 hotel still existed in San Francisco. Nicely restored and furnished with antiques. Very comfortable bed, and quiet neighbourhood, a rarity in SF. Continental breakfast even included sausage, a nice treat. Convenient to the Regency Ballroom, just 3 blocks away. Parking just across the street, at $19.50 a day, with in/out is a great rate for SF, also.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Jane
US
4.0 / 5Excellent
"Great Décore"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The décore and staff were excellent. Sherry and cookies in the afternoon by the fire places. The ill lit bathroom could use hooks for towels/robes and a more easily reached toilet paper. The room was comfortable and charming. The bed was too hard for my taste.
Genuine Expedia guest review
Other trip Jan 19, 2015
Liz
US
5.0 / 5Outstanding
"An excellent hotel with character"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
If you want a bland same-as experience, you won't get it here. There are a few downsides: if you want ice you have to ask at the front desk, and the elevator is kind of slow. But this place has character and the rooms are nice, clean, well furnished, and the staff is extremely friendly and helpful.
Genuine Expedia guest review
Other trip Jan 5, 2015
Ray
US
3.0 / 5Good
"Not happy"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
As the elevator was out of order, the lobby assistant helped me, barely, with the lightest bag to the third floor. I woke up several times during the night when neighbours walked the corridor and opened doors. It was very sensitively. And in the morning did the shower barely work, it was just a tiny beam. But the areas around the reception was nice and old-fashioned in an English manor.
Genuine Hotels.com guest review
1 night trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great find in San Francisco!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel is very friendly and comfortable. It is an older place which is the only reason for the slightly lower rating on condition. It is on great shape considering it's age. The cleanliness is fine, except the carpet seemed like it could use a good cleaning, the reason for the lower rating on cleanliness. The location was perfect for us to walk to the fillmore for a show. The staff was very friendly and helpful. The lobby and sitting area were beautiful! Everything was decorated for the holidays and it looked amazing! We will definitely be staying here again next time we stay in the city! We plan to bring our kids out next time.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
A Traveler
US
3.0 / 5Good
"Trappings of Imagined Gentility"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
A uniquely charming, if a bit dilapidated, historic hotel. Real and feigned old English decor abounded.
Genuine Hotels.com guest review
3 night romance trip Dec 6, 2014
Becky
US
5.0 / 5Outstanding
"Lovely, cozy, European inn"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The entire staff was attentive, friendly and very helpful. The location is perfect and made walking to shops and restaurants very easy and convenient. Also loved the free one way limo service!
Genuine Expedia guest review
Other trip Nov 29, 2014
Sharon
US
4.0 / 5Excellent
"Good hotel , little far from downtown"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice stay , staff can be little nicer, not a lot to complain
Genuine Expedia guest review
Other trip Nov 19, 2014
Bachan
US
5.0 / 5Outstanding
"Would definitely stay here again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fantastic service from all staff. Amenities were clean and inviting. Breakfast was above average. Only a few blocks to a nice retail/restaurant district.
Genuine Hotels.com guest review
3 night romance trip Nov 13, 2014
Will
US
5.0 / 5Outstanding
"A Dream of the Past"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Queen Anne is a beautiful hotel, built in 1890 and maintained in period fashion. It's filled with antiques and objects of interest, but not stuffy or cluttered. I kept expecting to see Mark Twain step around the corner. That said, the hotel has all the modern amenities--wifi, good showers, upscale soaps and lotions.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Peter
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel has nice amenities. Rooms a little small. Had trouble with plumbing a couple of stays. Personnel are good.
Genuine Expedia guest review
Other trip Nov 16, 2014
A Traveler
US
3.0 / 5Good
"Not for business"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Not well located for business
Genuine Hotels.com guest review
3 night business trip Nov 11, 2014
A Traveler
US
5.0 / 5Outstanding
"A Hidden Gem of a hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spend 3 nights at the hotel. All the staff were genuinely warm and friendly. Nice touch like coffee, tea and cookies all day long. Free Sherry in the evening. What a lovey idea? Very fair price for the room. Great neighbourhood. Away from the hustle and bustle but still walking distance to many facilities.
Genuine Hotels.com guest review
3 night business trip Nov 11, 2014
Anthony C H
US
2.0 / 5Fair
"Worst hotel room I ever stayed in"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
The rooms in this hotel were the worst I have ever stayed in. We moved from the first room we were assigned after finding hair in the bathtub. The room we stayed in had banged up, dirty walls, dirty carpet, inadequate lighting, and furniture that was described as period antique but really just appeared to be old banged up dressers and night stands that could have been bought at a second hand store. The common areas were not my style but were acceptable, the breakfast provided sufficient. Maybe there are updated rooms better than what we had but we were not aware of any. I would never stay here again.
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2014
Howard
US
3.0 / 5Good
"Hotel Rooms Need Serious Attention"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
We have stayed here several times. The public areas of the hotel are quite nice. However, our room was terrible, mainly because we were stuck in a disabled room that had been poorly remodeled. The bathroom in particular was atrocious, featuring poor design and craftsmanship. The hotel owners need to put some money into the rooms and find someone who will do the job right. Too many things to list.
Genuine Hotels.com guest review
1 night business trip Nov 4, 2014
Michael
US
4.0 / 5Excellent
"Beautiful, Quaint Hotel, excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed the beauty of the hotel and loved all of the antiques. We were able to check in early and they upgraded our room. The only thing that could have been better was the water pressure in the shower. The price was excellent. We would stay here again!
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2014
Nathan
US
5.0 / 5Outstanding
"haunted hotel!!! :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
really great. so beautiful. we only learned the history of the hotel once we got there... it's haunted!
Genuine Hotels.com guest review
1 night romance trip Oct 30, 2014
prentice
US
5.0 / 5Outstanding
"Great Stay, Awesome Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome hotel, the staff is the BEST at any hotel Ive stayed at in the City. The Concierge goes the distance to help in any way.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Dean
US
4.0 / 5Excellent
"Nice hotel. Not great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Super nice hotel, friendly staff, nice room. Not great location.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Romantic hotel for lovers."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful three nights. Breakfast was excellent as was the free sherry in the lobby in the afternoons. Parking was a little difficult across the street from the hotel in the tiney little lot. The hotel had the fabulous classic charm and beauty of a 19th century luxury hotel.
Genuine Hotels.com guest review
3 night romance trip Oct 21, 2014
JOSEPH
US
5.0 / 5Outstanding
"A taste of old San Fran"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved this hotel! We wanted a place that captured the feel of old San Francisco and this place was everything we hoped for! Impressive front room with warm fireplaces and lots of antiques in comfy, cozy conversation groupings. Coffee and tea on a sideboard available at all hours. Clean, comfortable room and breakfast in the dining room in the morning. Sigh - sooo nice. It is in a quiet neighborhood just blocks from Fillmore street with great restaurants and shops. We walked there easily and the staff suggested the best places for a fantastic time. We would definitely come here again!
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2014
Lori
US
4.0 / 5Excellent
"Queen Anne Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel staff was extremely kind, thoughtful and accommodating. The afternoon sherry and cookies were a nice touch. The hotel was convenient to many places we wanted to see. The bed - a most important thing - was very comfortable. The hotel was nostalgic of yesteryear, and that was very special. We were a party of four, and we all enjoyed our stay at the hotel. We had no complaints. Even the other guests at the hotel were friendly.
Genuine Expedia guest review
Other trip Oct 26, 2014
Lou
US
5.0 / 5Outstanding
"Quiet and Charming Retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I enjoyed the hotel and its atmosphere.
Genuine Hotels.com guest review
4 night trip Oct 12, 2014
A Traveler
US
4.0 / 5Excellent
"Fun in San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quick one night visit to SF. Hotel was clean and very comfortable. Room was nice size and bathrooms recently remodeled. Great sitting area near lobby for an evening sherry. Walking distance to great resturants. We would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip Oct 2, 2014
Ronald R.
US
5.0 / 5Outstanding
"We keep coming back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We used to live in San Francisco and like to return for a weekend occasionally. Most hotels are quite expensive - particularly during the summer and on weekends. We can stay at the Queen Anne for a reasonable price (provided we book ahead) and really enjoy being able to pay a small fee to park and then use Uber to get around. This hotel has an interesting history and we love it because of the decorations and style. If you're into modern hotels this might not be to your liking. But if you want to stay at place that both looks and feels like San Francisco, I think you'll be pleased. Don't expect anything too fancy. The rooms are nice and the included breakfast is a good way to start your morning. Being close the center of the city you're also in a good place to get to a number of destinations.
Genuine Hotels.com guest review
1 night romance trip Aug 23, 2014
A Traveler
US
3.0 / 5Good
"Carpet was stained, but all in all a cute venue"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was fine. First impression was only fair, but after the first day, we enjoyed our stay. Our room door was difficult to open, stuck at the top and the carpet was quite stained. The staff was friendly and tried to be helpful. The neighborhood was safe, a short 20 minute walk to Union Square and it had a nice local area, just a five minute walk away.
Genuine Hotels.com guest review
6 night trip Aug 20, 2014
A Traveler
US
4.0 / 5Excellent
"This place is awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
One of the coolest places I have ever stayed.
Genuine Hotels.com guest review
2 night business trip Aug 17, 2014
Troy
US
5.0 / 5Outstanding
"Hospitable Victorian experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have never been so warmly welcomed at any other hotel in my life -- and I travel frequently! The staff went out of their way to make me feel at home, answer my every question, and help me further plan my stay in the Bay area. The room was incredibly beautiful and the lobby area exquisite. The breakfast was not an elaborate spread but more than sufficient. The 24-hour coffee station was very convenient. The hotel is within nice walking distance from the Asian Art museum and several nice local restaurants (ask front desk for recommendations). I DO NOT recommend the in-room dining option (take-out service). They took over an hour to deliver, only delivered a small part of our order, and then refused to give me a refund (and were extremely rude).
Genuine Expedia guest review
Other trip Aug 19, 2014
Traveler
US
5.0 / 5Outstanding
"awesome place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
From the people at the front desk to the cleanliest of the room I was impressed. The room was large and more than satisfied my needs. Great place.
Genuine Hotels.com guest review
1 night romance trip Aug 5, 2014
josh
US
3.0 / 5Good
"Quaint hotel but with deficiencies"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
While charming on the outside and comfortably located in a quite neighborhood, it had some noticeable deficiencies. Our room had no closet (a small rack sat in the bathroom). The television didn't work and repeated calls to the desk brought only frustration. However, the bed was comfortable and afternoon cookies and Sherry were a pleasant touch. This is not a hotel for demanding travelers.
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
"Easy to walk to many areas of interest."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Interesting old B&B with much history. Lovely lobby area for sitting and reading. Great cookies in the afternoon!
Genuine Expedia guest review
Other trip Jul 13, 2014
Joyce
US
2.0 / 5Fair
"Historic property needs Help"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
I was disappointed in our room and bed. I will not return unless there is a major renovation, which I hope there is, because I do like to support such hotels.
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
Stephanielei
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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