"Historic property needs Help"
I was disappointed in our room and bed. I will not return unless there is a major renovation, which I hope there is, because I do like to support such hotels.Genuine Hotels.com guest review
"Lovely neighborhood boutique hotel"
Lovely atmosphere and purpose renovation as historic boutique hotel. Good location for Fillmore Street and Japantown. Town car ride at limited times and to limited places was still helpful. A nice place to come back to at the end of the day, even if you are too late for the afternoon sherry, tea and cookie. Front desk staff was friendly and helpful […] . Read moreGenuine Hotels.com guest review
"Queen Anne a disappointment"
The hotel is not worth the price. The entire facility needs a face lift. The carpeting is old and worn. Our room had duct tape covering the outlet near the desk making computer usage difficult. The signal strength of wi fi is so low that one is frequently disconnected. The breakfast was marginal with very little staff attention. The sheets were very […] old and off white from usage. Read moreGenuine Hotels.com guest review
Loved it!! Such a beautiful place in a great location!Genuine Hotels.com guest review
"Great Victorian Surprise"
Loved the fact that this hotel was so different from the cookie-cutter chain hotels (no matter what their prices). Furnishngs were romantic and fun -- like staying in a 19th century mansion. Staff was very helpful. Place was clean. Loved the burning fireplaces in the parlors.Morning breakfast offerings were pedestrian...but we didn't go there for that. […] The free sherry and cookies they offered in the afternoon spoke more about this place's style and priorities. Read moreGenuine Hotels.com guest review
We have stayed at the QA at least 3 times. Hope to stay there again.Genuine Hotels.com guest review
"Cool rooms, conveniently located, great service"
The hotel is charming, a beautiful hotel with good sized rooms. The staff is very professional and sees to the details! They really are service oriented, something I really apprecate. I would recommend it to a friend!Genuine Hotels.com guest review
"Nice hotel, excellent service"
We enjoyed our stay at Queen Anne. Nicely decorated in Victorian period furniture. Parking very convenient 1/2 block away. Breakfast was very good and staff were very helpful and accommodating.Genuine Hotels.com guest review
"Personality, cleanliness and a quiet neighborhood"
The Queen Ann is a unique hotel experience. The staff is very friendly, professional and helpful. The Victorian decor and "old world" feel are a nice change from the sameness of most hotels. We had a king room. The bed was huge and comfortable. The duet cover, although not white, was clean and very pretty. We enjoyed being able to open the windows. […] The neighborhood is quiet enough that doing so did not make it noisy. The room had plenty of space, storage and a good sized, clean, modernized bathroom. We didn't have breakfast, so cannot comment on that. We will definitely stay there again. Read moreGenuine Hotels.com guest review
excellent hotel. no air conditioning, so beware of outside temp and your expectationsGenuine Hotels.com guest review
"Great SFO Victorian Hotel"
Very friendly & helpful staff. Loved cookies & Sherry!Genuine Hotels.com guest review
"Cookies and Sherry"
Well appointed hotel close to Japantown and Rosebowl Florist and Wine Shop.Genuine Hotels.com guest review
Although we went to San Francisco for medical reasons at UCSF, we did enjoy our stay. The property is absolutely beautiful. The breakfast was very good, served in a charming dining room. All the employees we encountered were helpful and respectful.Genuine Expedia guest review
Response by Queen Anne Hotel Thank you so much Lorraine. Your Queen Anne Family sends you our best!
"One of my faforites"
The hotel has unique and classic décor that takes you back to days past. The bed was comfy and the breakfast was tasty. No complaints except the price could be a little be better. I travel a LOT and select hotels like this when I do, so think that the after tax and parking fees grand total is $40-$50 high. Still, I know I'll be back because the look […] of the furnishings is so great. Read moreGenuine Hotels.com guest review
"Very fine; a nice surprise!"
I was pleasantly surprised by the Victorian ambience of the Queen Anne (yes, surprised despite the name). The staff was all lovely, the complementary cookies and sherry a nice touch, and a very good breakfast came with the room. The room itself was small and somewhat awkwardly laid out, but clean and perfectly sufficient for my needs. The hotel sits […] right on the edge of Japantown and Pacific Heights... it was an easy walk to good food, interesting areas, the cable car, and it's right on the #2 line which was a straight shot from the Embarcadero. I would definitely consider a return visit to the Queen Anne - especially if they do Christmas as lavishly as I am led to understand they do! Read moreGenuine Hotels.com guest review
Excellent service. . Complementary breakfaswt a great deal along with morning car service.Genuine Hotels.com guest review
"Weekend Stay on the way to Hawaii"
Hotel had a lot of character and is located in a great neighborhood. There was a little maintenance needed. A desk lamp in our room didn't work - it appears as though the outlet was dead. Overall, the stay was very enjoyable. The room was very clean.Genuine Hotels.com guest review
"Nice Refurbished Victorian"
I got a very reasonable rate for Downtown San Francisco at a late date as my business plans left little time for planning. The Queen Anne is obviously a historic Victorian that has been refurbished as well as I've ever seen. The room was a little small and, since it was on the top floor, parts of the ceiling were angled because of the roof line. This […] was only a problem in the shower as the ceiling angle did not let me stand up straight to take my morning shower. My room was also next to the Elevator shaft which made noise most of the night. The staff were very helpful and the free breakfast was a plus. Read moreGenuine Hotels.com guest review
"Charming, old-style European hotel"
You can't go wrong booking the Queen Anne. The front desk staff was uber helpful, our room was small but welcoming and comfortable (with a huge walk-in closet!). The bathroom had been recently updated, which was nice, although the toilet had a few flushing issues. But what is most charming about this hotel are the large common rooms on the main floor […] -- with two working fireplaces and gorgeous old antiques. The breakfast was quite nice as well. It is a tad difficult to reach unless you have a car (or come by taxi). Read moreGenuine Hotels.com guest review
"a beautiful journey back to Victorian Era"
Holiday season was THE season to stay at the Queen Anne Hotel! Amazing and often very accurately Victorian decorations adorned every corner and wall of the entry and public rooms & hallways - an exciting and welcome treat for visitors during this time of year. Service was impeccable and every need was catered to by employees. The only negative factor […] was that we did find ourselves feeling a bit cramped with the bath/shower curtain clinging closely...and stuffed behind a chair pillow was, interestingly, a pair of men's boxer shorts?? A previous guest's intentional test of maid service, perhaps? A bit weird, but this certainly did not even detract from every other wonderful amenity we enjoyed and appreciated! Read moreGenuine Hotels.com guest review
"Great Victorian Ambiance"
A relative recommended the Queen Anne Hotel to us. We were wonderfully surprised by the bonus of Victorian Christmas decorations throughout the hotel. There may have been some antiques in the common areas but not being connoisseurs, we believe the in-room furnishings seemed faux. Our favorite experience was climbing the multi-floor staircases which […] reminded us a bit of those moving staircases in Harry Potter. The complimentary breakfast included instant oatmeal, eggs & fruit for my gluten-free diet restriction and make-it-yourself waffles for my husband's favorite breakfast food. The only disappointment was connection problems with the new flat screen Direct TV system they had installed. We stayed in two different rooms over two nights; neither room's Direct TV system worked on first try with the remote. The hotel staff spent 30 minutes to get the first room working; the hotel staff for the second night was unable to get the second room working at all. There was advertised onscreen a Direct TV service number but the staff did not deem this helpful. Queen Anne parking lot was very accessible and very reasonable in price. We would stay again at the Queen Anne when we visit the The City especially for the holidays. Read moreGenuine Expedia guest review
"Excellent hotel for accessing SF!"
Excellent hotel for accessing San Francisco via walking or public transportation! Hotel has character and ambiance not found in chains or large hotels. Staff is outstanding in friendliness and desire to help! Bed and Breakfast feel to provided breakfast and afternoon tea! I recommend this hotel to anyone with business downtown SF or a couple celebrating […] an anniversary! Very safe walking neighborhood! International clientele was comfortable with multilingual hotel staff! Read moreGenuine Expedia guest review
"very comfortable, quiet"
I was only there one night, but would come back again.Genuine Hotels.com guest review
"A gem to be polished."
If chain hotels are your preference,you may not appreciate all the quaintness the Queen Anne has to offer. This 1890s Victorian gem just needs a little polishing here and there but overall a beautiful, warm, cozy stopover full of antiques and fireplace glow. The evening staff were always friendly and anxious to please. Rooms could be drafty and the […] walls a little thin but the platter of cookies greeting me after a long day, the fireplace in the room to settle in front of at the end of the day, and the free coffee, tea and water 24x7 are a few amenities that make me feel certain I'd return. Read moreGenuine Expedia guest review
A bit outdated but may be the theme.Genuine Hotels.com guest review
"Great SF Hotel"
This review could have been a solid 5 except that my room was right next to a storage room, so starting at 4 AM, the hotel staff was in an out of that room at least 10 times and I got no sleep after 4 AM. So don't stay in room 315 or anywhere close to it if you want to sleep after 4 AM. Otherwise, Queen Ann is a great hotel in a quiet part of SF. The […] décor is amazing and they really go all out during Christmas. Brings you back to the 19th century. The staff is very friendly and accommodating and they make you feel like you are staying at home versus staying at some big brand hotel where you are just another guest staying in one of 500 cookie-cutter rooms. You get the boutique hotel experience at a decent price. Only downside is this hotel is a hike from any decent restaurants or tourist attractions but the staff is quick to call you a cab and all of SF is only a $10 cab ride away. I would definitely stay there again but not in room 315. Read moreGenuine Hotels.com guest review
"What a gem!"
I really liked this hotel. Full of character and charm. Rooms are comfortable and staff is very friendly.Genuine Hotels.com guest review
Would have given it a 5 but the Internet connection was in and out which made it hard to watch Netflix (by myself on a business trip so not much else to do). Otherwise hotel was gorgeous with a beautiful fireplace sitting area and extremely sweet staff. Sadly no haunted experience for meGenuine Expedia guest review
"Great location Great hotel"
Even though we're local, we spent a night there to celebrate my birthday and take in a show at the Fillmore. Great location, easy to get anywhere. Free coffee 24 hours a day! Sherry and cookies happy hour. They seem to be renovating some of the rooms, and ours was freshly renovated. Very nice. Would definitely stay there again.Genuine Hotels.com guest review
"Walking back in History"
The hotel is about 123 years old and authentic! The many antiques, and preserved architecture is wonderful. The place is quiet and comfortable for a get away or business. There is always room for improvement of maintenance or upkeep on such an old building, but the time there is well spent and the location is great.Genuine Expedia guest review
"Queen Anne a Dump"
Upon arrival lobby completely occupied by film crew. Rooms for our stay completely unacceptable: dingy dirty and dark. We left immediately and hotels.com refunded our pre-pay.Genuine Hotels.com guest review
My room wasn't ready in time even though I'd called ahead to make sure it would be. And when I finally got into it, it reeked so badly of lemon pledge that I had to air it out for 2 hours. The breakfast was practically nothing more than cereal, muffins and fruit. Then later that night it became difficult to breathe through the smoke smell coming from […] the surrounding rooms with fireplaces running. The wait staff was overwhelmed and tried to be helpful though. Read moreGenuine Hotels.com guest review
Very charming hotel for antique lovers. Breakfast food was just medicore and it would have been nice to have the tables cleaned after each quest used them.Genuine Expedia guest review
"Creepy, smelly, old"
Staff was friendly but the hotel had a horrible odor, creepy -felt very uncomfortable there!Genuine Expedia guest review
"Gaudy and uncomfortable hotel"
Nice staff, but room was awkwardly shaped and laid out, TV was not functioning properly. My wife and I were flabbergasted when we saw our odd shaped room which was very difficult to maneuver through, an overweight person would find it impossible to walk through the door and past the bed without climbing over the bed. I wouldn't stay here again.Genuine Expedia guest review
The hotel staff was very friendly and helpful. Hotel was nicely decorated and cozy.Genuine Expedia guest review
We found the staff to be very friendly and accommodating. The free breakfast was an extra bonus!Genuine Hotels.com guest review
"Very nice hotel and staff, but food not accessible"
Comfortable rooms and bed, although little stuffy. Walked far to get food near hotel. Great staff. Would Have liked history of hotel first before finding out about Hauntings, but ghost tour was GREAT! Very clean room.Genuine Expedia guest review
"A pleasant weekend at the Queen Anne"
We found the hotel to be convenient to most locations we frequented. Parking lot close and convenient. Sherry and cookies are great! We also appreciated the 24/7 availability of coffee, tea and water.Genuine Expedia guest review
"Small but quaint and quiet"
Randomly found this hotel due to a very busy weekend in The City. However great central location and walking distance to places like Japantown, and Pacific Heights neighborhood. Great clean quiet neighborhood.Genuine Expedia guest review
I enjoyed my stay at Queen Anne Hotel. It was quiet, clean, and the room had a beautiful view.Genuine Hotels.com guest review
"Excellent hotel for a romantic getaway"
Queen Anne hotel provided excellent accommodations and service while my wife and I were visiting San Francisco. It is in a quiet neighborhood but close to the bus to be able to get you anywhere. I can't say enough about the high quality of service received from the Queen Anne Hotel staff. My wife and I would definitely stay here again in the future. […] Bus 47 is 3 blocks to the east and will take you north to Fisherman's Wharf. Whole Foods is a couple blocks away (to the north east) and perfect for a quick lunch or snack. Fillmore Street which has a ton of great restaurants is 4 blocks west. We liked Glaze and The Grove restaurants on Fillmore Street. For an adventure go to the tile steps located on Moraga Street between 15th and 16th Aves (bring water since it is a lot of walking but very well worth it). Read moreGenuine Expedia guest review
"Neat historic hotel but needs updating."
Knowing this is an historic hotel, I didn't expect it's condition to be perfect but I was dissappointed in how poorly it has been maintained. The public areas were fine but our rooms were not. (We had to move to a different room on our second night.) The rooms felt damp and musty and had a bad odor. The red carpet felt damp and dirty and I didn't feel […] comfortable walking on it in bare feet. Much of the furniture was scratched and the upholstry was worn and tattered. Didn't even want to sit on it. Cob webs on the ceiling implied that the rooms rarely get a good cleaning. In general, just felt run down and unclean. Was pleasantly surprised to learn they served complimentary breakfast but then disappointed in the bad coffee and poorly executed buffet. This hotel could be really cool if they took the time to clean, update and edit. I would not go back. Read moreGenuine Expedia guest review
I wanted a King Bed and got two doubles. They said they were sold out. The hotel is in an OK neighborhood and near a lot but marginally far to walk. We walked to the civic center and to Bart but you could not walk it with bags. I would not walk the neighborhood late at night.Genuine Hotels.com guest review
"Beautiful place to stay!"
The hotel was great. The parking lot was full, (there was only one disabled space left), had to wait for someone to leave, to be able to park.Genuine Hotels.com guest review
"very old building!"
super friendly staff, great location in middle of Marina district close to tourist attraction far from heavy traffic; very old building I bit if you would move the carpets it is field with mold, around the shower was you could see it!!Genuine Expedia guest review
"Old but Elegant"
Quiet old hotel but clean and comfortable. Like stepping back in time. I have stayed there twice and would stay again.Genuine Expedia guest review
"Nice hotel with charm and a great lobby"
We stayed for three nights, enjoyed sitting in the lobby every morning reading the paper and having breakfast.Genuine Expedia guest review
"Great History, Excellent Hotel"
Excellent decor in the hotel with a very comfortable room. We stayed in the "historic" Mary Lake Suite and found it to be great. The staff was extremely helpful and the breakfast was a perfect start to busy days exploring the city. Excellent place to stay!Genuine Hotels.com guest review
"Cute, comfortable hotel experience"
The hotel was very cute. It is in an old victorian home and very comfortable. Breakfast was OK but the service is outstanding and it very quaint. Perfect for a short stay in the city. In a very cute neighborhood as well.Genuine Hotels.com guest review
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