All hotels in San Francisco, California, United States of America
1 room, 2 adults
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1590 Sutter St, San Francisco, CA, 94109, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 370 reviews)

  • Service
    Fantastic service
  • Location
    Great location
  • Amenities
    Great amenities
  • Vibe
    Awesome vibe
  • Breakfast
    Breakfast is average
  • WiFi
    Bad internet service
4.0 / 5Excellent
"charming victorian stay"
stayed in 4 hotels over a 2 week period just to get a feel for different areas. Queen Ann was overall favorite for customer service, charm, quiet room, quiet, pleasant neighborhood, and price. Would definitely return to this hotel.
Genuine Hotels.com guest review
2 night family trip Jun 2, 2015
michele
US
4.0 / 5Excellent
"Quaint"
Very nice place. The staff was outstanding
Genuine Hotels.com guest review
2 night romance trip May 24, 2015
NANCY
US
2.0 / 5Fair
"Poor"
The staff were professional and helpful. The room did not in any way resemble what the pictures portrayed online. The shower was moldy, carpet in the main room was old/dirty and didn't even go to the edge of the wall, very few channels to watch on tv, no towel rack in bathroom to hang up towels after use. I will not be returning to the hotel.
Genuine Hotels.com guest review
4 night romance trip May 20, 2015
Sue
US
5.0 / 5Outstanding
"Historic Hotel.."
I love the decor of this hotel chairs, couches , fire place, pictures.All is in this old hotel beautiful .No ghosts.
Genuine Hotels.com guest review
1 night family trip May 19, 2015
malgorzata
US
4.0 / 5Excellent
Very friendly staff and helpful staff. I love the whole feel and look of the hotel. The complementary breakfast was excellent. On the bad side there is no ice machine in the lobby, but the staff does bring you ice if you need it.
Genuine Expedia guest review
Other trip May 10, 2015
A Traveler
US
4.0 / 5Excellent
"This Victorian charmer suffers from its age a bit."
The guest rooms need some cleaning up; things are tattered, and the dining area is downright depressing at these prices. Other public rooms are charming. great location, nice people--very nice people.
Genuine Expedia guest review
Other trip May 8, 2015
Dr. Bill
US
5.0 / 5Outstanding
"Cute and Clean Hotel"
We had a wonderful stay at the Queen Anne. The hotel room was super clean, we had no noise issues, and parking was very cheap! I would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay!"
What a great stay! My Best Friend and I met in the City for a girls weekend and this hotel was such a great find. The staff was lovely, the ambiance was great, the rooms seem just slightly run down since its an older hotel and the pillows could use an upgrade, but the rooms are spacious and decorated so cute. I will definitely be back. The 24 tea and coffee in the lobby was a great perk, and the breakfast was just enough, so you don't have to rush out to get something to eat when you wake up in the morning. I will definitely be back.
Genuine Hotels.com guest review
2 night trip with friends May 1, 2015
Jaymie
US
5.0 / 5Outstanding
Great Location, on bus routes,food etc, Breakfast is the same everyday - not a big deal to me.
Genuine Expedia guest review
Other trip May 5, 2015
noyb
US
4.0 / 5Excellent
"Unique and Charming Hotel"
If you want a hotel with lots of charm and photo opportunities in an victorian parlor and room this is the place. The big modern hotels all look alike, so boring. This place has a great staff, great decor, and is said to be haunted!
Genuine Expedia guest review
Other trip Apr 24, 2015
Liz
US
4.0 / 5Excellent
"The Quaint Queen Anne"
The Queen Anne is a quaint little hotel. I personally enjoyed this charmingly old-fashioned boutique hotel. We were visiting San Francisco for a wedding. I stayed with my fiance, and my parents had a room down the hall. We all seemed to enjoy the Queen Anne Hotel. The location was very centrally situated near JapanTown. The staff at the front desk were very nice and helpful. There is a continental breakfast that is decent, and there was always coffee and tea downstairs in the lobby/lounge area. Coming from South Florida, it was also nice to see multiple lit fireplaces in the lobby and lower level lounges, which were nicely decorated in garnet and gold colors.
Genuine Hotels.com guest review
3 night family trip Apr 16, 2015
Scott
US
5.0 / 5Outstanding
"Beautiful Historic Hotel"
This is a great hotel if you love old historic places. It's a short walk to the cable cars. The staff is very helpful. I would highly recommend it.
Genuine Expedia guest review
Other trip Apr 22, 2015
Laurie
US
5.0 / 5Outstanding
"Enjoy a Victorian Treasure"
The hotel is very unique with an historical Victorian atmosphere. The location is clean and safe. The staff is very friendly and helpful. They have 24 hr complimentary coffee and tea service in the living room area. The living room is large with 2 fireplaces and lots of Victorian furniture and art to make a friendly gathering area. In the afternoon they serve all hotel guests fresh homemade cookies and sherry. Their breakfast is delicious with lots of choices. It was a nice stay and I look forward to returning.
Genuine Hotels.com guest review
1 night trip Apr 18, 2015
Tina
US
5.0 / 5Outstanding
"Viska was super accommodating."
Full of surprises - what with the Victorian style ( a welcome relief from the modern world). Really appreciated the style, furniture, effort that went into the Queen Anne. Loved the lavishness of the room with many extras. The parlor provided a retreat from sleeping family members & a place for contemplation of days activities. The concierge's were always helpful & accommodating & fun to chat up. Viska is a talent... we enjoyed his manner.
Genuine Expedia guest review
Other trip Apr 3, 2015
Rich
US
5.0 / 5Outstanding
"Victorian Beauty"
We had a great time. We did the ghost tour, which was great.
Genuine Hotels.com guest review
1 night family trip Mar 25, 2015
Nancy
US
5.0 / 5Outstanding
"Near Japan Town"
The hotel is not in heart of San Francisco, but it is near Japan Town and not far from Civic Center. Queen Anne simply oozes character, and the staff goes to great lengths to make everyone feel at home. If one has a car, it's a perfect location. If not, there are both shuttles and easy access to public transportation. This is a hotel for people who want something different. It is!
Genuine Expedia guest review
Other trip Mar 12, 2015
Allyn
US
3.0 / 5Good
"To expensive for what you get!"
Just one day,
Genuine Hotels.com guest review
1 night romance trip Mar 4, 2015
Mark
US
4.0 / 5Excellent
"Meet our needs perfectly."
Had a nice stay here and found out it was supposed to be haunted which made it exciting for us. Although we didn't experience anything unnatural.
Genuine Expedia guest review
Other trip Mar 9, 2015
Richard
US
4.0 / 5Excellent
very interesting hotel, good location, good breakfast. Like the tea and coffee. Sweet staff!
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
3.0 / 5Good
Hotel location is not so bad, but the facilities are limited Water prucher is the shower is very week Breakfast is ordanary nothing is special
Genuine Expedia guest review
Other trip Mar 6, 2015
gadoor
US
5.0 / 5Outstanding
"Great Inn, Great Location"
Absolutely loved the Queen Anne Inn. Friendly staff, comfortable accommodations and just a delightful experience. We will definitely be coming back.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Larry
US
5.0 / 5Outstanding
"Nice Little Hotel"
Well kept, neat, old Victorian home with beautiful decor in a quiet neighborhood. in. Would return in a heartbeat. was
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Michael
US
5.0 / 5Outstanding
"Great location"
The staff made us feel welcome and were extremely helpful and courteous. The breakfast was substantial , much better than most other hotels! The afternoon sherry was very welcome coming back from a chilly hike. Sitting by the fire , sipping sherry , was the perfect end to a lovely day!
Genuine Expedia guest review
Other trip Feb 19, 2015
M
US
3.0 / 5Good
Was a sweet, truly Victorian hotel. The carpet is very worn and I think it gives the whole place that "old house" smell. Staff is so caring and nice.
Genuine Expedia guest review
Other trip Feb 16, 2015
Beth
US
5.0 / 5Outstanding
"Beautiful Victorian Hotel"
My husband & I really enjoyed staying at the Queen Anne. Our room was perfect for a stay in February. Prior to booking the hotel, I read some reviews that said the hotel rooms were not clean or in good condition. We did not find that to be the case at all. Our room was perfect. The bathroom had been updated. The hotel was very quiet (inside as well as no noise from the street). Parking lot, while not free, is easy to access just across the street. The breakfast was good. We would not hesitate to stay at the Queen Anne again.
Genuine Hotels.com guest review
2 night romance trip Feb 4, 2015
Evelyn
US
3.0 / 5Good
"Building is too old."
The room had a dingy feel although it was clean and the shower was too narrow and outdated.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
US
3.0 / 5Good
"A beautiful haunted hotel."
Breakfast was disappointing. Lots of Costco products. Coffee was lukewarm. Place is definitely haunted. Lots of doors shutting all night long my second night there when the hotel was almost empty. Not well insulated, could hear people talking in hallways and downstairs. Bed was lumpy.
Genuine Hotels.com guest review
2 night family trip Jan 31, 2015
Susan
US
4.0 / 5Excellent
"Nice hotel"
I would stay at the Queen Anne again if need to. Bed was comfy, continental breakfast was good. Enjoyed the night we stayed
Genuine Expedia guest review
Other trip Feb 4, 2015
Lira
US
4.0 / 5Excellent
"Quirky But Nice"
The room was nice, but very small. The closet was free standing and could hold a few items of clothing at most. We were only staying for one night so living out of our suit case was not a problem. Not sure how that arrangement would work for an extended stay. We would stay there again, at least we now know what to expect.
Genuine Hotels.com guest review
1 night romance trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
"Charming and great value"
Lovely place, staff were wonderful. Victorian period decor and very comfortable. Decent continental breakfast. Great value in the city.
Genuine Expedia guest review
Other trip Jan 28, 2015
Elisa
US
5.0 / 5Outstanding
"Elegant old world charm"
Loved this place. Rich in antique charm. Staff was welcoming and accommodating. Quiet. Not what you would consider a typical business trip type of hotel: no real "desk" or bar. But perfect for a get-away.
Genuine Hotels.com guest review
2 night family trip Jan 24, 2015
Steve
US
4.0 / 5Excellent
"Lovely Victorian Hotel loaded with charm"
We stayed at this hotel for 2 nights upon arriving in San Francisco. We were greeted at check-in by a very friendly staff person who gave us a small tour of the place and let us know breakfast time, etc. When we got to the room and went it, there was a pretty strong unpleasant smell and it was stuffy. We checked with the front desk who offered us a fan and suggested opening the windows (no A/C). We got the fan in place, opened the windows and headed out for dinner. By the time we got back, the smell was mostly gone and it was less stuffy. The room is attractive and comfortable, with comfortable bedding. The bath was nice sized and clean. We really enjoyed happy hour each day (served 4-6pm), where we were served sherry & cookies. Nice touch! Overall a nice experience.
Genuine Expedia guest review
Other trip Jan 27, 2015
TK
US
5.0 / 5Outstanding
"Comfortable and atmospheric hotel"
I had no idea an 1890 hotel still existed in San Francisco. Nicely restored and furnished with antiques. Very comfortable bed, and quiet neighbourhood, a rarity in SF. Continental breakfast even included sausage, a nice treat. Convenient to the Regency Ballroom, just 3 blocks away. Parking just across the street, at $19.50 a day, with in/out is a great rate for SF, also.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Jane
US
4.0 / 5Excellent
"Great Décore"
The décore and staff were excellent. Sherry and cookies in the afternoon by the fire places. The ill lit bathroom could use hooks for towels/robes and a more easily reached toilet paper. The room was comfortable and charming. The bed was too hard for my taste.
Genuine Expedia guest review
Other trip Jan 19, 2015
Liz
US
5.0 / 5Outstanding
"An excellent hotel with character"
If you want a bland same-as experience, you won't get it here. There are a few downsides: if you want ice you have to ask at the front desk, and the elevator is kind of slow. But this place has character and the rooms are nice, clean, well furnished, and the staff is extremely friendly and helpful.
Genuine Expedia guest review
Other trip Jan 5, 2015
Ray
US
3.0 / 5Good
"Not happy"
As the elevator was out of order, the lobby assistant helped me, barely, with the lightest bag to the third floor. I woke up several times during the night when neighbours walked the corridor and opened doors. It was very sensitively. And in the morning did the shower barely work, it was just a tiny beam. But the areas around the reception was nice and old-fashioned in an English manor.
Genuine Hotels.com guest review
1 night trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great find in San Francisco!"
This hotel is very friendly and comfortable. It is an older place which is the only reason for the slightly lower rating on condition. It is on great shape considering it's age. The cleanliness is fine, except the carpet seemed like it could use a good cleaning, the reason for the lower rating on cleanliness. The location was perfect for us to walk to the fillmore for a show. The staff was very friendly and helpful. The lobby and sitting area were beautiful! Everything was decorated for the holidays and it looked amazing! We will definitely be staying here again next time we stay in the city! We plan to bring our kids out next time.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
A Traveler
US
3.0 / 5Good
"Trappings of Imagined Gentility"
A uniquely charming, if a bit dilapidated, historic hotel. Real and feigned old English decor abounded.
Genuine Hotels.com guest review
3 night romance trip Dec 6, 2014
Becky
US
5.0 / 5Outstanding
"Lovely, cozy, European inn"
The entire staff was attentive, friendly and very helpful. The location is perfect and made walking to shops and restaurants very easy and convenient. Also loved the free one way limo service!
Genuine Expedia guest review
Other trip Nov 29, 2014
Sharon
US
4.0 / 5Excellent
"Good hotel , little far from downtown"
Nice stay , staff can be little nicer, not a lot to complain
Genuine Expedia guest review
Other trip Nov 19, 2014
Bachan
US
5.0 / 5Outstanding
"Would definitely stay here again."
Fantastic service from all staff. Amenities were clean and inviting. Breakfast was above average. Only a few blocks to a nice retail/restaurant district.
Genuine Hotels.com guest review
3 night romance trip Nov 13, 2014
Will
US
5.0 / 5Outstanding
"A Dream of the Past"
The Queen Anne is a beautiful hotel, built in 1890 and maintained in period fashion. It's filled with antiques and objects of interest, but not stuffy or cluttered. I kept expecting to see Mark Twain step around the corner. That said, the hotel has all the modern amenities--wifi, good showers, upscale soaps and lotions.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Peter
US
3.0 / 5Good
Hotel has nice amenities. Rooms a little small. Had trouble with plumbing a couple of stays. Personnel are good.
Genuine Expedia guest review
Other trip Nov 16, 2014
A Traveler
US
3.0 / 5Good
"Not for business"
Not well located for business
Genuine Hotels.com guest review
3 night business trip Nov 11, 2014
A Traveler
US
5.0 / 5Outstanding
"A Hidden Gem of a hotel"
Spend 3 nights at the hotel. All the staff were genuinely warm and friendly. Nice touch like coffee, tea and cookies all day long. Free Sherry in the evening. What a lovey idea? Very fair price for the room. Great neighbourhood. Away from the hustle and bustle but still walking distance to many facilities.
Genuine Hotels.com guest review
3 night business trip Nov 11, 2014
Anthony C H
US
2.0 / 5Fair
"Worst hotel room I ever stayed in"
The rooms in this hotel were the worst I have ever stayed in. We moved from the first room we were assigned after finding hair in the bathtub. The room we stayed in had banged up, dirty walls, dirty carpet, inadequate lighting, and furniture that was described as period antique but really just appeared to be old banged up dressers and night stands that could have been bought at a second hand store. The common areas were not my style but were acceptable, the breakfast provided sufficient. Maybe there are updated rooms better than what we had but we were not aware of any. I would never stay here again.
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2014
Howard
US
3.0 / 5Good
"Hotel Rooms Need Serious Attention"
We have stayed here several times. The public areas of the hotel are quite nice. However, our room was terrible, mainly because we were stuck in a disabled room that had been poorly remodeled. The bathroom in particular was atrocious, featuring poor design and craftsmanship. The hotel owners need to put some money into the rooms and find someone who will do the job right. Too many things to list.
Genuine Hotels.com guest review
1 night business trip Nov 4, 2014
Michael
US
4.0 / 5Excellent
"Beautiful, Quaint Hotel, excellent staff"
We enjoyed the beauty of the hotel and loved all of the antiques. We were able to check in early and they upgraded our room. The only thing that could have been better was the water pressure in the shower. The price was excellent. We would stay here again!
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2014
Nathan
US
5.0 / 5Outstanding
"haunted hotel!!! :)"
really great. so beautiful. we only learned the history of the hotel once we got there... it's haunted!
Genuine Hotels.com guest review
1 night romance trip Oct 30, 2014
prentice
US
5.0 / 5Outstanding
"Great Stay, Awesome Hotel"
awesome hotel, the staff is the BEST at any hotel Ive stayed at in the City. The Concierge goes the distance to help in any way.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Dean
US
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