All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
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200 Boylston St, Boston, MA, 02116, United States of America, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 69 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.6
  • Neighborhood
    4.8

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Everything on the doorstep of this hotel. Couldn't fault anything. Fabulous atmosphere in the bar in the evening & the bar food was excellent. Consierge were extremely helpful in recommending restaurants & making reservations. Overall a fantastic hotel.
Genuine Hotels.com guest review
4 night trip with friends May 6, 2014
PAP
GB
3.0 / 5Good
"Good hotel but lacking that "Four Seasons" feel."
The situation and surrounding area are gorgeous. The rooms are nice, clean and a good size with comfortable beds. Facilities were good. We didn't eat in the restaurant but it was always busy. The gym was well equipped and the pool was OK. It was a decent enough "city break" hotel, suitable for business or leisure and there appeared to be a number of families with young children staying there quite happily too. My ONLY negative was that, it didn't feel like a Four Seasons. Having stayed at a number of Four Seasons hotels and resorts around the world this one just lacked the exceptional service and ambience that the others have had. Having said that, I would still recommend it as a good enough place to stay.
Genuine Hotels.com guest review
Response by Hotel Management
Thank you for your sharing your experience with us - there’s nothing more valuable than guest feedback. We’re surprised that you didn't experience exceptional service as that is what we pride ourselves on. We’re pleased to say that we’ll be making wonderful enhancements to our facility in the months and years to come. We hope you will give us another opportunity to create a wonderful travel memory for you in the future.
3 night business trip Nov 15, 2012
A Traveler
GB
5.0 / 5Outstanding
Fantastic - ths is the nicest hotel I've ever stayed at. I'll definitely investigate Four Seasons in other cities now.
Genuine Hotels.com guest review
Response by Hotel Management
What a tremendous compliment – thank you. We’re honored and so glad that you became a fan of Four Seasons Boston. We have sister properties around the world that are each magical in their own ways too, and we wish you fun and happy travels as you explore them!
Family trip Sep 27, 2012
A Traveler
NZ

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"ボストンの公園前の素敵なホテル"
すべて良かったけど、不満が一点だけ。 海外のホテルには多いけど、シャワーが固定であることが私にとっては難点。 日本みたいに取り外せるタイプのシャワーにどうしてしないのかしら。
Genuine Expedia guest review
Other trip Sep 10, 2013
A Traveler
JP
5.0 / 5Outstanding
"立地も設備も最高級。"
市内移動に便利なグリーンライン、アーリントン駅から徒歩2分程度。 フォーシーズンズのサービスと、ロケーションが理由で以前も利用させてもらいました。 高級ホテルながら、子連れで利用しても嫌な顔されないフレンドリーさがありました。
Genuine Expedia guest review
Response by Four Seasons Hotel Boston
Thank you for your review. We’re pleased that you enjoyed the location of our Back Bay Hotel in Boston. It is a wonderful location in the city with many local luxury retail shops and restaurants right outside our front doors. We hope to welcome you back soon!
Other trip May 12, 2013
shunpu77
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night business trip Apr 23, 2015
masoud
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Aug 3, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip May 23, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip May 6, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Business trip Apr 30, 2013
Jeff
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night romance trip Mar 23, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Nov 10, 2012
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Sep 21, 2012
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
3 night romance trip Dec 21, 2014
Adel
IE
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night trip Sep 7, 2012
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Nov 27, 2013
A Traveler
CN
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
A Traveler
MX

TripAdvisor reviews for Four Seasons Hotel Boston

Overall rating:Based on 1164 traveler reviews

Most recent traveler reviews:

Overall Rating
"Wedding weekend"
08/25/15 arlene_row Hamilton
We checked in on Friday to an absolutely gorgeous suite overlooking the Public Garden. Our daughter's wedding was held there on Saturday. Every staff member was totally courteous and helpful. I would highly recommend the Four Seasons as both a venue for a function and a great hotel to stay at
Overall Rating
"Great Stay"
08/25/15 MJRRICHMOND Richmond, Virginia
Very nice accommodations, comfortable bed & linens and a staff that is incredibly attentive. I would recommend staying to anyone who is interested in being treated luxuriously without an invasion of your personal space
Overall Rating
"Great service and excellent location"
08/25/15 Jon13Uk UK
The hotel overlooks Boston Common which is a great place to stay. The building itself is pretty ugly and modern but what's inside makes up for it. The service is excellent and entirely unforced. People really seem genuinely helpful and relaxed. The rooms aren't that large really - we had a deluxe with a view over the Common which was fine. We switched second night so that we could have a bath tub which made a difference. The gym and swimming pool is excellent. Some particular stand out service came from the concierge service (the best concierge we have ever come across in any hotel we have stayed in) - David was especially helpful. Front desk was also helpful. Their billing system isn't great and there was a distinct lack of clarity about how details of our package were deducted and that is something that really should be improved. We though the Bristol was pretty soulless - a problem really of its design. Very good breakfasts though and fine for a drink before dinner.
Overall Rating
"SUPER HOTEL GREAT LOCATION"
08/21/15 Jenny W London, United Kingdom
This is a fabulous hotel in a fabulous location. The concierge team could to do enough for us - and had excellent advice on where to go and eat. The staff are all tremendous. The yummy free coffee and treats in the morning and treats in the afternoon were an added bonus. We travelled with 3 children who loved the kiddie welcome pack and the pool. Cannot recommend this hotel enough.
Overall Rating
"Outstanding service"
08/19/15 EGMD Potomac
Our family of 5 stayed in 2 adjacent rooms on the 6th floor, overlooking Boston Public Garden. Came to town to watch the Patriots play the Packers, as well as tour the city and Harvard. Had a great time overall. While the guest rooms could use a touch-up, the service and the staff's friendliness were truly exceptional and worth noting. We would be happy to return to the hotel in the future.
Overall Rating
"Our favorite hotel in Boston"
08/19/15 745jenl Chicago, Illinois
We visited in August with our four children. We were able to upgrade to a bigger room upon check in and they go out of the way to make children feel welcome with a toy from the toy basket and a tray of snacks sent up upon arrival. Service is impeccable and prompt. Pool and spa area are fantastic as is their restaurant. Location can not be beat- walking distance to Beacon Hill, Newbury street and Freedom Trail. We would not stay anywhere else in Boston!
Overall Rating
"Superb Stay"
08/18/15 sstriano Norwell, Massachusetts
We had a delightful stay at the Four Seasons for our friend's wedding. The room was gorgeous and the service was superb. The staff was personable, professional, and engaging. Our experience was perfect in every way. THANK YOU Four Seasons you truly are the best.
Overall Rating
"Lovely hotel"
08/17/15 kellywebblamb London, United Kingdom
I stayed here for 2 nights with my 11year old son. We were very well looked after, the breakfast was delicious, the room was extremely comfortable. Best of all, when we left, my son left a much loved blanket behind, and we didn't realise til a good 12 hours later. We thought it was gone, called the hotel and the security team called us back ten minutes later with it found. They sent it straight to us. Great service. BUT, it comes at a very high price. Good value for money? I'm not sure.
Overall Rating
"Worth the splurge"
08/13/15 mjcley Metro Manila, Philippines
The proximity of the hotel to the park and all the restaurants and shopping areas made it so easy for us to navigate the City of Boston. The staff were an added bonus, as they were full of friendly suggestions on what we can do to make our trip a memorable one.
Overall Rating
"Great Property in a Great Location"
08/13/15 d z Milwaukee, Wisconsin
This is a classic Four Seasons property; nicely done but not over the top. Terrific service, comfortable rooms with nice appointments. Awesome location right across the street from the Commons in the Back Bay.
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