very well located. It was perfect. On night, they just forgot to provide a night service (towels on the top of the bed, water, etc..). So, for an inconvenient, this is very poor. As a conclusion, we were very satisfied.Genuine Expedia guest review
Response by Four Seasons Hotel Boston Thanks so much for your feedback. Our Director of Housekeeping is in the midst of finding out just why the turn-down service was not provided, as twice daily housekeeping is a standard that we follow with great care and passion each day. We hope it did not inconvenience your stay, and we can assure you this is something that would not happen again. We’re delighted nevertheless to hear that you enjoyed our location and the peacefulness that the Hotel provides amidst its bustling surroundings. (Perhaps it’s the beautiful Public Garden across the street that provides that feeling of “escape” in the heart of the city). We hope you will come visit us again, as we’d love an opportunity to provide that ‘wow’ experience, on all levels.
"Mother's Day Weekend"
great hotel and superb service! Car service nice touch. Concierge excellent! Bristol Lounge is always my first stop upon arrival. I stay here everytime i come to Boston.Genuine Expedia guest review
Response by Four Seasons Hotel Boston Thank you for your review. We are delighted you enjoyed our comfortable, clean guest rooms. Guests do have the ability to control the thermostat in their rooms, and we’re always here to assist 24 hours a day if/when there are questions about how to do so. We hope we’ll have an opportunity to do so upon your next visit! We’re thrilled that you enjoy our Concierge staff and car service - and are also elated that you love The Bristol Lounge just as much as we do. It’s a special place, with incredible food and drink and also a warm, welcoming ambiance for travelers and locals alike. We love that it’s your first stop in Boston – and we do hope it always will be! Thank you once again for taking the time to share your experience with us...there's nothing we value more than feedback from our wonderful guests.
"the best location on Boston with the best service"
wonderful accommodation, great service and excellent staff. staff are very friendly, hotel amenities are exceptional and swimming pool are very relaxing.Genuine Hotels.com guest review
Response by Four Seasons Hotel Boston Thank you for sharing your wonderful feedback with us. We're so pleased that you enjoyed our many hotel amenities - and also had a chance to take a dip in our 8th Floor pool. It's one of our favorite spots too - not just for exercise, but also to enjoy the beautiful view. Above all, we're thrilled that you experienced great service. Our staff strives to provide warm, welcoming, attentive service always - we love nothing more than when our guests are happy! Thank you again; we hope to welcome you back in the future.
"Four Seasons as terrific as ever"
Great hotel and service. Car service, water in the room, and free wifi (low speed) all pluses.Genuine Hotels.com guest review
Wonderful. Will come againGenuine Hotels.com guest review
"Anniv. trip was amazing!"
The customer service, conceirge, impeccable accomadations, staff, amenities, etc. and the list could go on for hours. The four seasons blew away my last stay at the Ritz.Genuine Hotels.com guest review
"Not one disappointment - first class"
The hotel is everything one would expect for a hotel of this class and room rate. It is within walking distance to many important locations. Rooms are fantastically maintained, and staff is very knowledgeable and helpful. Worth every penny.Genuine Hotels.com guest review
Response by Four Seasons Hotel Boston Thanks so much for sharing your experience with us. We’re so pleased that you enjoyed our hotel and central location in Boston's beautiful Back Bay. And above all, we’re thrilled that you found our staff to be knowledgeable and helpful. We’re so proud of our amazing team here at Four Seasons Boston, and we hope each of your visits is equally as wonderful. Thank you once again!
Outstanding hotel in a great location. Fantastic staff.Genuine Expedia guest review
"2012 Boston Marathon Week"
The best hotel I have ever stayed in - Bar None!!! The staff was excellent without the hint of any snootiness.Genuine Expedia guest review
Response by Four Seasons Hotel Boston Thank you so much for this lovely review. We’re ALL glowing, and can’t begin to express how honored we are that you enjoyed our hotel so much. We, in turn, enjoy each and every guest whom we have the privilege of hosting. We’re devoted to providing exceptional customer service – always. Thank you again for taking the time to share your comments with us.
Just fabulous. Treat yourself, it's worth it! The staff are wonderfully solicitous without being imposing. Room was lovelyGenuine Expedia guest review
Response by Four Seasons Hotel Boston So glad you treated yourself to our hotel, and we all thank you for the feedback! We’re elated that your stay was so fabulous – and that our staff was warm and helpful while also letting you ENJOY the moment, just as you should. We hope to welcome you back again soon.
"Perfect weekend stay"
The room was very clean with lots of light in the room. The staff, especially the Concierge, was very helpful in locating restaurants and arranging transportation. We also found the location to be perfect for our first visit to Boston.Genuine Expedia guest review
Response by Four Seasons Hotel Boston Thanks so much for taking the time to provide feedback on your stay. We're happy to know you enjoyed our central location in the heart of Boston's Back Bay. And above all, we're thrilled that the service was fantastic - just as it should be. We're so proud of our team here and we look forward to the opportunity to welcome you back. Many thanks once again - from all of us at Four Seasons Boston!
The Concierge desk was outstanding. They helped make a very short trip a very enjoyable one.Genuine Expedia guest review
My stay at the Four Seasons Boston was wonderful. The staff could not do enough for you, talk about being pampered. I felt I was well taken care of. The only negative I have is the bar in the Bristol Lounge needs some up dating that's all.Genuine Expedia guest review
"Stay at Four Seasons was Heavenly"
Our stay was exquisite. The staff went above and beyond our expectations, every stage from greeting to an unexpected oops-makegood to meals and room freshening was a delight. The staff was customer-oriented, not task oriented, stepping in for others whenever they could. What a fun stay! We'll stick to Four Seasons whenever we can.Genuine Expedia guest review
"Four Seasons Boston"
The best experience we've ever had in any hotel. Staff couldn't have been more gracious and helpful. The hotel was beautiful, well-located and a real pleasure throughout our stay -- wish we could have stayed longer!Genuine Hotels.com guest review
"One of the best"
By far one of the best hotels in Boston. The maid service and room service is exceptional.Genuine Expedia guest review
"Four Seasons Boston"
We've stayed in other Four Seasons else where before, and we always had enjoyed staying any of the Four Seasons, but just not this one. First of all, almost every time when I call the front desk, they put me on hold when they are not servicing any person, which made me feel really disappointed. Also, we felt uncomfortable letting the housekeeper get […] into our room, we felt stuff that they shouldn't been touching been moved around, and the number of money in the wallet that we left in the room, because it was a pretty large amount so we couldn't really remember how much was it and we felt safe in the four seasons, so we didn't lock it up, and now we started to feel unsafe. Anyway, all this things made my visit to Four Seasons Boston bad. Please think carefully!!!!! Read moreGenuine Hotels.com guest review
"Great service at 4 seasons Boston"
Celebrated 12th anniversary there. Great staff and beautiful rooms. Wish lobby was noche and spa was bigger, but amazing experience!Genuine Hotels.com guest review
excellent place , good service , very clean , slightly pricy but probably would come againGenuine Hotels.com guest review
Great room - welcoming staff - lovely atmosphere Location is excellentGenuine Expedia guest review
Response by Four Seasons Hotel Boston Thank you for your kind words. We're delighted that you enjoyed your luxurious accommodations and central location of our Boston hotel. We look forward to the opportunity to welcome you back in the near future. -Awet Sium, Hotel Manager
All the staff there were very welcoming, would definitely stay here again if i were to visit Boston again. Nicely located near the Boston Common. :)Genuine Hotels.com guest review
Response by Four Seasons Hotel Boston Many thanks for your kind review. We appreciate your endorsement of our Boston hotel and look forward to welcoming you back in the future if/when your travels return you to Boston. -Awet Sium, Hotel Manager
Everything on the doorstep of this hotel. Couldn't fault anything. Fabulous atmosphere in the bar in the evening & the bar food was excellent. Consierge were extremely helpful in recommending restaurants & making reservations. Overall a fantastic hotel.Genuine Hotels.com guest review
"Good hotel but lacking that "Four Seasons" feel."
The situation and surrounding area are gorgeous. The rooms are nice, clean and a good size with comfortable beds. Facilities were good. We didn't eat in the restaurant but it was always busy. The gym was well equipped and the pool was OK. It was a decent enough "city break" hotel, suitable for business or leisure and there appeared to be a number of […] families with young children staying there quite happily too. My ONLY negative was that, it didn't feel like a Four Seasons. Having stayed at a number of Four Seasons hotels and resorts around the world this one just lacked the exceptional service and ambience that the others have had. Having said that, I would still recommend it as a good enough place to stay. Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Boston Thank you for your sharing your experience with us - there’s nothing more valuable than guest feedback. We’re surprised that you didn't experience exceptional service as that is what we pride ourselves on. We’re pleased to say that we’ll be making wonderful enhancements to our facility in the months and years to come. We hope you will give us another opportunity to create a wonderful travel memory for you in the future.
Fantastic - ths is the nicest hotel I've ever stayed at. I'll definitely investigate Four Seasons in other cities now.Genuine Hotels.com guest review
Response by Four Seasons Hotel Boston What a tremendous compliment – thank you. We’re honored and so glad that you became a fan of Four Seasons Boston. We have sister properties around the world that are each magical in their own ways too, and we wish you fun and happy travels as you explore them!
This is a fabulous hotel. Located right across from the public gardens. Service was incredible. Always called you by name. If you can afford it...stay no where else other than The Four Seasons!Genuine Hotels.com guest review
"Four Seasons Boston - worth the splurge!"
Great location, excellent service and beautiful accommodations - worth the splurge, especially on marathon weekend!Genuine Expedia guest review
"Bring your kids"
Four Seasons Boston made our weekend. We travelled from Toronto with our 6 month old. The hotel had a crib, diapers, snacks and even a bath for her! If she was older, should could have eaten the midnight cookie snack or sundaes that come to your door. The location is perfect for walking - 20 minutes and you are anywhere! And don't forget to book the […] complimentary car service to shuttle you to your dinner resevations... Read moreGenuine Hotels.com guest review
すべて良かったけど、不満が一点だけ。 海外のホテルには多いけど、シャワーが固定であることが私にとっては難点。 日本みたいに取り外せるタイプのシャワーにどうしてしないのかしら。Genuine Expedia guest review
市内移動に便利なグリーンライン、アーリントン駅から徒歩2分程度。 フォーシーズンズのサービスと、ロケーションが理由で以前も利用させてもらいました。 高級ホテルながら、子連れで利用しても嫌な顔されないフレンドリーさがありました。Genuine Expedia guest review
Response by Four Seasons Hotel Boston Thank you for your review. We’re pleased that you enjoyed the location of our Back Bay Hotel in Boston. It is a wonderful location in the city with many local luxury retail shops and restaurants right outside our front doors. We hope to welcome you back soon!
完美，各方面都很棒。服务非常棒。位置好，方便又很安静。Genuine Hotels.com guest review
Response by Four Seasons Hotel Boston We're thrilled to hear that you enjoyed our property - most especially the service and central location in Boston. We hope to welcome you back in the future. Thank you for your feedback.
"Emplacement central, près de tous les beaux sites"
Excellent du début à la fin; très bon accueil, super séjour.Genuine Hotels.com guest review
Response by Four Seasons Hotel Boston Thank you so much for your feedback. We're delighted you enjoyed your visit and hope we'll have the opportunity to host you again in the future.
Ottima posizione, cortesia del personale e massima attenzione per i bambini i punti di forza dell'albergo. Ci ritornerei sicuramente!Genuine Expedia guest review
nice viewのリクエストも聞いてくださって公園に面した素敵な部屋を用意してくださいました。 スタッフも感じがよくサービスも早く、ベッドも今まで宿泊したホテルの中で最高でした。 ホテルのswedishマッサージも文句なし。 ５つ星にかかわらず、ガイドブックに紹介されないのは、エントランスがそれほど 広くないからでしょうか。英語も相当速いので、英語が全く話せない人には ちょっと厳しいかもしれません。 またボストンに行く時はこのホテルにしたいです。Genuine Expedia guest review
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