"Dallas Market Trip Stay"
Loved everything about this hotel. Very clean, big corner room, wonderful Resteraunts. So convenient to Dallas market center and World Trade Center. Will definitely stay again!Genuine Hotels.com guest review
Very disappointed in the Anatole. I had stayed many years ago and had a fabulous stay but this time not so much. The A/C in room didn't work well. It might have been as low as 76 degrees at best. The food was not a good as I had hoped for the super high prices and the cost of parking was outrageous!Genuine Expedia guest review
Prepare to be charged for everything. Water, fitness center, breakfast, and wireless. That is at least acceptable compared to the fact that the temperature in my room would not get below 76 (had to borrow a fan just to sleep) and the water temps are very difficult to adjust. For the rates, there are much better places to stay in Dallas....Genuine Hotels.com guest review
Everything was great from the very beginning. THE STAFF WAS EXCEPTIONAL!!Genuine Hotels.com guest review
Water was never warm in the shower. Parking is $30 for the night. Good looking hotel and a nice stayGenuine Hotels.com guest review
"staff is 5 star"
The staff was very easy to work with. There were no problems on check out.Genuine Hotels.com guest review
It was a really big, really nice hotel. Good for business or leisure.Genuine Hotels.com guest review
"Great hotel facility and level of service."
The food was fantastic and the entire hotel was beautiful. The service and the staff performed exceptionally.Genuine Expedia guest review
The accommodations were excellent. The air conditioner in the room was not functioning well which made it a bit uncomfortable on a hot summer night. The parking lot on departure should be reviewed each guess should be give an exit ticket up on checking out so that the lines will not be so long waiting for a tenant to let you out.Genuine Hotels.com guest review
Top floor.... AC in room would not cool to desired level. Also took more than two minutes for water to get warm. Much longer to get hot.Genuine Hotels.com guest review
"Hotel in general was fantastic, room...not so much"
The hotel far surpassed any expectations I had. Impressive staff, quality shops/stores. The room quality however, was quite lacking. Shower head was almost completely unscrewed and completely doused me in water when first turned on, which is an impressive feat as the water pressure was abysmal. The handle on the toilet was broken and required to be […] jiggled on each flush. The bathroom did not have dedicated exhaust fans (there may be some sort of active exhaust but it was not working in any efficient manner) which created a steam room like effect on each shower, multiplied by the 99% scolding hot water and 1% cool water settings on the shower dial. The beds were nice, maid service efficient. Read moreGenuine Hotels.com guest review
"Great location to downtown"
Very surprised of room size and price. Great food and restaurants. Ideal location to get to various places by automobile. I would stay there again.Genuine Expedia guest review
Air conditioner would not cool room sufficientlyGenuine Hotels.com guest review
A great hotel that is very big but the personal attention to detail is outstanding. When I was there the hotel had a convention of over 1,300 people. They did a great job of hosting them and the individual vacationer (ME!). The services were awesome, rooms, clean, location great, fitness area awesome, and the staff was very professional and friendly. […] The parking rates are high but that is Dallas. I will definitely stay there again. Go ahead an make your reservation you will love it. Read moreGenuine Hotels.com guest review
Good hotel!!!Genuine Hotels.com guest review
I would visit again :)Genuine Hotels.com guest review
Wish I would have had the view of down town like I was told it was suppose to be and a microwave and fridge should be in any hotel.Genuine Hotels.com guest review
"Wonderful property with a few quirks"
Stayed as part of a convention - which the Anatole does very well. Our room was great and the property is very nice. The artwork throughout the hotel is stunning. The staff is very friendly and helpful. The on-property restaurants are average. There are no other options within safe walking distance. However, 1/2 mile down the street is the Off Site […] Kitchen which prepares some of the best hamburgers in the U.S. Their are two large atrium areas where the rooms surround the outside - in the summer time the "smaller" of the two atrium areas is very hot. That aside, I would stay again if doing business in this part of Dallas. Read moreGenuine Hotels.com guest review
"Lovely Weekend Getaway"
We booked a great deal and it turned out that this room was one of their Parlor rooms and had a Murphy Bed, clearly that was not acceptable for my friend and I but we were quickly upgraded to a double room at the same price. The view was not stellar but the rest of the hotel was lovely. Every staff member we came into contact with was so friendly and […] helpful. We loved the pool and access to restaurants. The Terrace was great for breakfast! Lots to do right around the hotel but you could go and not leave if need be. Self parking was very easy and I would recommend. Read moreGenuine Hotels.com guest review
The hotel was great. The pool could have been cleaner, and cooler, but overall I would highly recommend the hotelGenuine Hotels.com guest review
"Clean and luxurious"
The hotel was very nice and clean. The pools were crowded, however. The deal one can get from hotels.com is AMAZING, considering how excellent the hotel is.Genuine Hotels.com guest review
Art museum and hotel in one. Beautiful place to stay. We had a great time. In room wifi isn't free. Why?Genuine Hotels.com guest review
"Beautiful hotel for a very reasonable rate."
We always love staying here. The staff are always so gracious and kind. Wonderful place.Genuine Expedia guest review
Really nice hotel for a fair price. Outdoor pool and overall ambiance of entire hotel was excellent. Hotel room was a little above average. Staff was helpful and polite. Outdoor pool bartenders were slow and stuck up. Parking is $17 per day and continental breakfast is $20 per adult if it's not included with your room.Genuine Expedia guest review
Best hotel I've ever stayed in.....Genuine Hotels.com guest review
This wasn't our first time staying at the Anatole but it was pleasant as always. Clean, with courteous and helpful staff, very nice decorGenuine Hotels.com guest review
"Beautiful, classy, and expensive"
First, I normally stay at middle-of-the-road hotels when on my own, but got a great price. The public areas of the hotel are awesome, it's practically an art museum, mainly focused on Eastern sculpture. There are some amazing larger-than-life-size statues. The Anatole complex is immense. You could easily take half an hour wandering around to get your […] bearings, or much more if you examine all the art. (line break here) Our room was clean and comfortable. However, the mini-bar is wired, and it appears the slightest jostling of the contents racks up insanely over-priced charges. We had more than $100 in charges on our bill, even though we hadn't used a thing. The hotel did remove the charges without any fuss. (lb) We had some issues with rowdy people partying next door the night of 7/4. The security staff was kind and helpful, but by the time they actually controlled the situation it was 3:30 am, and we got little sleep. (lb) All-in-all, the staff at the Anatole was extremely friendly, helpful, and courteous. The manager gave us a generous partial refund for the hassle with the party group. (lb) Finally, I hate the ridiculous charges for services that cost the hotel next to nothing, like for parking, and for Internet. They're up front about it, you can see what they charge on the listing here. I just think it's way too much. Don't even look at the mini-bar. Read moreGenuine Hotels.com guest review
"Wonderful night. Beautiful facility"
Comfort in the room. Restaurant and bar opened late. Beautiful facilities. Great location. My favorite hotelGenuine Expedia guest review
Was in Dallas for one day. Needed to catch early flight at Love Field. Selected this hotel for customer rating and rate. Couple of negatives: paid quite a bit for valet parking. Even self parking seemed a bit high, but I was not far from downtown. Parts of hotel atrium seemed fairly dark. Great staff. Great price. Great location. Would definitely stay […] here again. Read moreGenuine Hotels.com guest review
Very fancy, quick and friendly service, beautiful in and out!Genuine Hotels.com guest review
"nice hotel but won't go back dye to fees fees fees"
Hotel was nice, but only had 1 elevator in the atrium building and we had to walk forever to get to our room and car. Hotel guests have to pay $19 a day for parking which is ridiculous since you are paying for a hotel room. Also parking was not explained to us when we checked in so we were çharged double one day. Wi-fi is also an extra $13 per day. […] Do not use mini bar its $4 for a 12oz can of coke lol Read moreGenuine Hotels.com guest review
very clean nice remodeled rooms in the Tower. Excellent resturant on 27 floor, great view of city. $$$$. Nice pool...great place to just hangout for a relaxing weekend.Genuine Hotels.com guest review
it was all great. kids had fun, i enjoy all that it had to offer.Genuine Expedia guest review
The rooms in the atrium are much older. The carpets and furniture look very old and gross. If you get a room in the tower the rooms are much nicer. However, you must reserve a room with a window which is an additional cost. Or a regular room with a lovely view of the hallway. We just kept our curtain drawn.Genuine Hotels.com guest review
"Spacious, nice park setting."
Great grounds. Asian theme with awesome artwork and sculpture. Staff ok but few smiles-short. Fitness center is nice but you have to pay $16- thumbs down. I liked it. I'd stay here again.Genuine Expedia guest review
"Wonderfully priced and great location"
So many amenities you never have to leave the comfort of the hotel. Very beauitful inside. It would take many days to see and do everything the hotel has to offer.Genuine Expedia guest review
The hotel itself was extremely nice. The staff was overall accommodating, except they were not very efficient. I received very slow service at the front desk, on-premise eateries, pool.Genuine Hotels.com guest review
"Above my expections"
Great - only there one night but wish we had time to stay longer. Great room, wonderful front desk staff and very convenient.Genuine Hotels.com guest review
"Ridiculous $20 Parking"
The person at the Concierge's desk was extremely sarcastic and demeaning. The hotel is huge, so we were not sure we were in the right area and instead of being helpful, he was so sarcastic and loud. This was our first stay and believe it to be the last. Rather disapointing. The room was comfortable and clean. However, the Atrium was so hot and humid […] and we could hear the noise from the teenagers staying there as well. On top of that, we didn't realize parking was a separate charge. As stated, it was a rather disappointing experience, especially because the hotel looks so pretty from the outside. Read moreGenuine Hotels.com guest review
With such an expensive hotel, I could not believe that I had to pay for me parking my car in their parking lot. I was also not impressed with the foodGenuine Hotels.com guest review
I stayed over the 4th of July weekend. The hotel itself is very nice. Very big and spacious with an awesome decor. My room was the standard room. It was very clean and comfortable. I stayed in the Atrium part of the hotel. It was loud at times but then again there appeared to be a basketball tournament going on so lots of teens running around. I ordered […] room service for breakfast and the food was outstanding. As to be expected it's a bit pricey to eat in hotel. I did have to pay extra for in room internet and parking. Overall it was well worth the money to stay here. I would certainly stay here if I am ever in Dallas again. Read moreGenuine Hotels.com guest review
Great place to stay .Genuine Hotels.com guest review
"July 4th weekend"
Positives: beautiful hotel/grounds; courteous and welcoming valet and front desk staff; quiet & spacious room; nice decor; comfortable bed. Negatives: Shower not thoroughly clean (mold); hefty parking fees; poor lighting in self-parking areas. There were 3 pools, l outdoor, and 2 indoor. One of the indoor pools required a fee, so we avoided this one. […] The outdoor pool, was at the far end of the property, quite a distance from the main building. On July 4th we arrived at the pool & were told that it was closed for the day, due to chemical treatment. Apparently a child had an "accident" in the pool. We understood the pool needed treatment for safety/health reasons. A sign posted at the main building to notify guests of the fact, would have been helpful, preventing an unnecessary trek across the property. We were pushing my mother in a wheelchair, and many arrived at the pool with kids & pool toys in tow, only to discover the pool was closed. We walked to the other end of the property, to the indoor pool, only to discover it was very small, not enough room to accommodate all the families for this holiday weekend. The hotel had not made adjustments for the number of guests limited to this pool, so there were only about 6 loungers/chairs, & many people had to place their belongings on the wet floor. Many arrived, turned around & left. Given the limited swimming facilities, alternate activities to the entertain families would have been helpful. Read moreGenuine Hotels.com guest review
We were told by many staff about how few guests there were in hotel. YET we were put in a Handicap room ! Overlooking the roof. We traveled from CA! We had no view of downtown ! And when your own staff says " this place is dead " I Am very upset we were not given a non-handicap room ANd A VIew.Genuine Expedia guest review
"Wouldn't stay again; certainly not thrilled."
I was overjoyed to be staying at the Hilton Anatole; should've been a great night. THE WATER WAS ICE COLD AT NIGHT AND IN THE MORNING. Parking, on Hotels.com was one thing but at the hotel its another. Also, every single time you breathe you are charged for something. They seem to be confused about my additional charges because they charged me a huge […] number-- which I, in know way, charged-- unless requesting hot water is a charge. So, I would not stay here again. Simple as that. Am I upset with the money and time and effort I spent at this hotel, yes. Read moreGenuine Hotels.com guest review
Pool was out of order. Ice machine was out or order. Credit card machine was out of order. Sheets did not appear clean. New menu at the media grill. Cook was not expreienced with the new menu and after two tries it was not great. Ridiculaous $19 per night charge to self park in a lot that has very small spaces now. Just overall a very nice hotel that […] had been allowed to run down. Read moreGenuine Expedia guest review
"Would visit again"
We arrived and checked in with ease. The lobby areas, atrium and other public spaces were beautiful! The front desk staff was attentive, friendly and helpful, on both sides of the hotel. The room was nice, bed was comfortable. The noon check out time was very nice and convenient. You have to pay $20.00 to park, which I think is a bit high. Also, you […] can utilize free wifi in some public areas of the hotel, bu have to pay for wifi in the guest rooms. The concierge staff was not extremely helpful. They seemed to know the basic directions to places, but couldn't seem to make recommendations on some things. Even after being told that we planned to visit some of the museums and historical sites the next day, they did not make any suggestions or offer any discounts etc to any of the attractions around. This was the biggest issue I ha with the place. It was a great stay, you can walk aroun the inside I this place for an hour and look at the art an sculptures. The "sculpture garden" was a bit of a disappointment. There is more inside than outside. For the price we paid through Hotels.com, I would definitely go back. Read moreGenuine Hotels.com guest review
"prepare to pay for parking"
Everything was great about it, except the parking. Most I have ever paid for parking, and it wasnt even covered. I could understand if it was downtown, where parking is a premium.Genuine Hotels.com guest review
Very nice hotel but our room stayed hot even though the ac was cranked down to 62.Genuine Expedia guest review
"classy hotel downtown dallas"
it was very comfortable , relaxing , cool place to stay . plenty of things to do , great veranda. all the services provided is a plus. the bar at the 27th floor is awesome.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )