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Hilton Osaka - Osaka 34.69991, 135.49562
8-8 Umeda 1 Chome, Kita-ku, Osaka, 530-0001 Japan
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Guest review summary
- 4.0 Average rating: All Trip Types
- 81% Recommended
- 16 Reviews
- 4.1 Hotel Service
- 4.0 Room Comfort
- 4.3 Hotel Condition
- 4.4 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (16) | 4.0 |
| Business | (3) | 4.0 |
| Romance | (1) | 5.0 |
| Family | (3) | 4.7 |
| With Friends | (2) | 3.5 |
| All Others | (7) | 3.7 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- ATM/banking
- Babysitting or child care
- Beauty services
- Breakfast available (surcharge)
- Cell phone/mobile rental
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Hair salon
- Health club
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Spa services on site
- Spa tub
- Tour assistance
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Room service (24 hours)
- Secretarial services
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Desk
- Direct-dial phone
- Hair dryer
- High-speed Internet access
- Housekeeping
- In-room safe
- Iron/ironing board (on request)
- Pay movies
- Premium television channel(s)
- Private bathroom
- Satellite television service
- Smoking permitted
- Wake-up calls
General
- Air-conditioned public areas;
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Restaurant(s) in hotel;
- Shopping on site;
- Swimming pool - indoor
| American Express | |
| Carte Blanche | |
| Check-in time is | 14.00 |
| Check-out time is | 12.00 |
| Diners Club | |
| Enroute | |
| Eurocard | |
| JCB International | |
| MasterCard | |
| Visa |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Dining
Checkers - Casual brasserie serving international delicacies from an open kitchen, from Italian pasta to spicy Asian food. Show kitchen. Open for breakfast, lunch and dinner.
Dynasty - Chinese restaurant offering a range of traditional and contemporary Cantonese dishes, including a dim sum lunch buffet and an all-you-can-eat menu (weekends only). Four private dining rooms are also available. Open for lunch and dinner.
Genji - Modern restaurant with special tables for kaiseki menus (traditional Japanese dish) as well as an independent counter for teppanyaki, tempura and sushi. Five Japanese-style rooms can be booked for private gatherings. Open for lunch and dinner.
The In Place - Stylish lobby bar lounge offering lunch, afternoon tea, cakes and an array of beverages such as champagne and healthy fruit cocktails. Selected coffees and sandwiches are available at Caffè Cino, the take-away counter near the entrance.
Windows on the World - Sky Lounge on the top floor serving an all-you-can-eat lunch buffet of international dishes and a pastry buffet with a variety of desserts. Also open for authentic Italian dinners, cocktails and snacks, accompanied by live music. Two private rooms are available.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails on site
- Running track/path on site
- Swimming on site
Guestrooms Guestrooms
Everest Room
All rooms include All rooms include
- Air conditioning
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Desk
- Direct-dial phone
- Hair dryer
- High-speed Internet access
- Housekeeping
- In-room safe
- Iron/ironing board (on request)
- Pay movies
- Premium television channel(s)
- Private bathroom
- Satellite television service
- Smoking permitted
- Wake-up calls
King Deluxe Room
One king bed. Large windows with city view. 30 square metres (323 square feet). Separate seating area with sofa. Air conditioning. Cable/satellite flat-screen TV with pay movies. High-speed Internet access (surcharge). Direct-dial phone. Coffee/tea maker. Bathroom with hairdryer and Japanese cotton kimono.
All rooms include Accessibility featuresKing Executive Room
One king bed. Air conditioning, satellite television with pay movies, minibar, Internet connection, desk, fax machine, tea and coffee making facilities. Bathroom with telephone and hair dryer. Access to Executive Lounge with private check-in/check-out and secretarial services. Complimentary use of fitness centre.
All rooms include Accessibility featuresKing Executive Suite
One king bed. City view. 90 square metres (969 square feet). Separate living room, working area, and second bedroom. Air conditioning. Cable/satellite flat-screen TV with pay movies. High-speed Internet access (surcharge). Direct-dial phone. Coffee/tea maker. Marble bathroom with hairdryer, Japanese cotton kimono, and bathrobe.
Rates include Executive Lounge access with complimentary breakfast and refreshments.
All rooms include Accessibility featuresKing Hilton Room
One king bed. Large windows with city view. 30 square metres (323 square feet). Air conditioning. Cable/satellite flat-screen TV with pay movies. High-speed Internet access (surcharge). Direct-dial phone. Coffee/tea maker. Bathroom with hairdryer, slippers, and Japanese cotton kimono.
All rooms include Accessibility featuresQueen Deluxe Room
One queen bed. Contemporary design. Air conditioning, LCD satellite television with pay movies, split sofa, desk, fax machine, high-speed Internet connection. Bathroom with telephone and hair dryer.
All rooms include Accessibility featuresQueen Room
One queen bed. Air conditioning, satellite television with pay movies, Internet connection, tea and coffee making facilities. Bathroom with telephone and hair dryer.
All rooms include Accessibility featuresTwin Deluxe Room
Two single beds. 30 square metres (323 square feet). Air conditioning. Cable/satellite flat-screen TV with pay movies. High-speed Internet access (surcharge). Direct-dial phone. Coffee/tea maker. Bathroom with hairdryer and Japanese cotton kimono.
All rooms include Accessibility featuresTwin Executive Room
Two single beds. Air conditioning, satellite television with pay movies, minibar, Internet connection, desk, fax machine, tea and coffee making facilities. Bathroom with telephone and hair dryer. Access to Executive Lounge with private check-in/check-out and secretarial services. Complimentary use of fitness centre.
All rooms include Accessibility featuresTwin Room
Two single beds. Air conditioning, satellite television with pay movies, Internet connection, tea and coffee making facilities. Bathroom with telephone and hair dryer.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Umeda
Located in the city’s north side, this is Osaka’s center for contemporary shopping. In addition to numerous shopping malls, this is the home of the Umeda Sky Building. Designed to reflect the image of the sky, the building’s two 173 meter towers are joined by exterior escalators and a rooftop floating garden. The Blue Note Osaka, one of the city’s premier jazz clubs, is also found in Umeda.
see all hotels in UmedaNearby Activities & Points of Interest
Less than 0.5 mile
- Umeda - 300 yards
- Tempozan Harbor Village Ferris Wheel - 600 yards
- Umeda Joypolis Sega - 600 yards
- HEP Five - 600 yards
- Umeda Sky Building - 800 yards
- Festival Hall - 800 yards
0.5 - 1.0 mi
- Osaka City Hall - 900 yards
- Symphony Hall - 1000 yards
- Osaka National Museum of Art - 1000 yards
- Osaka Symphony Hall - 1000 yards
3.0+ mi
- Osaka Itami Airport (ITM) - 7.0 miles
- Osaka Kansai Intl. Airport (KIX) - 23 miles
Reviews
Filter by:
-
All (16)
- Recommended (13)
- Not recommended (3)
"wonderful hotel"
Reviewed by a Hotels.com guest on Nov 1, 2009
Hotel was beautiful and the service was excellent
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"The Best Hotel in Osaka"
Reviewed by P of Hong Kong on Sep 23, 2009
Hilton Osaka is always my first choice when I visit Osaka.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"good location not so romantic"
Reviewed by W of Seoul on Aug 2, 2009
staying Osaka Hilton at July 2009 for 5 nights It's been comfortable to visit nearby cities like Kobe, Kyoto, Himeji. Deluxe Room was pretty big one comparale to other hotels in Japan but not so romantic or luxury enough to five star hotel. We have lots of Chenese Group tourist at morning breakfast buffet. Meals are fine. Service was quite right. but not recommand for Honeymonners and coupples.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"A good place to stay in Osaka especially when you want to get arond in comfort"
Reviewed by H of Hong Kong on Jul 27, 2009
The location of the hotel is great. You can get access to the Osaka train station, the subway and even some great department stores (like Daimaru and Hanshin) without getting wet even when it is raining. The staff are polite and helpful. The breakfast buffet is just great, with plenty of dishes to choose from and the quality of food is superb. However, from our room the view is completely blocked by the Daiichi Hotel opposite even we stayed at 22/F. One more thing, the LCD TV in the room is too small, practically making it difficult to watch TV programmes clearly when we tried to sit back and lean on the back panel of our bed.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 25, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Very plain, over priced"
Reviewed by Amy of Somerville on Apr 16, 2009
The location of the hotel is great- very close to the main Osaka station. The room was very very plain. There are only two very pathetic-looking pillows on our king-size bed, with a very thin and hard mattress. Overall, I felt we paid too much for the room we got, although the location is unbeatable.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 4.0 Room Cleanliness
"Average room which should be better."
Reviewed by Steven of Honolulu on Dec 11, 2008
Your paying for a beautiful hotel ... and a mediocre room, more like a motel room (Holiday Inn rooms are often better). Uncomfortable bed with sheet and blankets (where the comforter and quality linens?), bathroom is motel quality also. Big, fat out of date TV, Internet is fast but $16 (usually free in Japanese hotels). The location is in the business district so you have to walk to the castle and the bar/restaurant/shopping area (although some good restaurants around the hotel, they're closed at weekends). Service at the hotel is excellent. Frankly, unless your desperate for the Hilton brand there are better options providing the same service but with rooms that you'd expect from a 4star+ hotel.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 2.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel!"
Reviewed by T of T on Sep 12, 2008
This is a great hotel. The service was nothing less than outstanding. The room was very clean and confortable. Everyone speaks English, which makes it a lot easier for us. The location was superb, it was a few steps from the train station and right next to a mall. It was not too pricey for the service and convenience it provides. I highly recommend this hotel.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 2, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 27, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Just ok"
Reviewed by Bob of Denver, CO on Jun 15, 2007
A typical Hilton, nice for business travlers, quiet, ideal location next to Osaka JR train station. The food was very expensive.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Oustanding hotel"
Reviewed by Satisfied cus of Argentina on Mar 20, 2007
customer attention is outstanding. The employees are in every detail and keeps your demands in everything
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"gutes business Hotel- Spa nicht befriedigend"
Reviewed by A of Weinheim on Sep 5, 2009
Spa war schlecht- Extra-Kosten für Mini-Schwimmbecken und Gym Bereich- sonst schönes Hotel Zimmerpreise ok
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"dikkat dikkat"
Reviewed by a Hotels.com guest on Aug 4, 2009
ben alışık olmadığımdan erhalde otelde havuz için ekstra bir ödeme yapılması gerekiyor bunun dışında lokasyon ve diğer şeyler 10 numara
Overall Rating
out of value="5"- 3.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"vasat bir otel"
Reviewed by m of Adana on Jun 23, 2009
Bu otel de kalacagınız paradan daha aşağısına daha iyi bir otelde kalabilirsiniz. sadece adı var
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Perfekt läge intill Osaka JR Station"
Reviewed by N of Stockholm on Nov 6, 2008
Inte något lyxhtell, men läget är det inget fel på. Ligger mitt emot Osaka JR Station som man lätt kan ta sig till intill liggande platser så som Kyoto, Nara och även Hiroshima. Rummet var lite mindre än väntat, men ändå ok och rent. Servicen var inte lika bra som på några tidigare hotell i Japan, men ändå bra.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews