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1 room,  2 adults 
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Room 1:

The Park Lane Hotel, London - London

51.504692, -0.146988
5 stars
Piccadilly, London, W1J 7BX United Kingdom ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $284
Price Match Guarantee
3.6 62 5

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    The Park Lane Hotel, London
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    Landmarks near The Park Lane Hotel, London

    • Green Park Hotels - London 330 yards
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    Overview of The Park Lane Hotel, London - London

    Location.
    Built in 1920, the grand Art Deco-style Park Lane Hotel with a white-stone façade and red mansard roof is set on Piccadilly in the exclusive central London area of Mayfair, half a mile from Buckingham Palace. For dedicated shoppers, Harrods and Harvey Nichols are half a mile away in Knightsbridge; and Oxford Street is one mile away. Sightseers will find the Houses of Parliament and Westminster Abbey both one and a half miles and St Paul's Cathedral three miles from the hotel. Green Park is the closest Underground train station and London Heathrow Airport is 15 miles from the hotel, an approximate driving time of 45 minutes. Please note: Pets are not permitted at this property.

    Hotel Features.
    A pied-à-terre for Bond Street shoppers and businesspeople, the hotel offers in-room spa and salon services and has its own hair salon. The 1,000-square-metre ballroom glitters with Art Deco mirrors and is decorated in silver and mauve hues. Classic British television programmes such as “Jeeves and Wooster” and “Brideshead Revisited” were filmed here. Situated at the heart of the hotel, the Palm Court serves morning coffee, evening cocktails, and afternoon tea with live harp music at weekends. With its vaulted stained-glass ceiling, plush sofas, and palm trees, it is one of the hotel's most notable Art Deco highlights. The Citrus Restaurant, with marbled floors and views over leafy Green Park, offers Mediterranean dishes such as Wild Mushroom and Herb Risotto; breakfast is served against a backdrop of delicately carved vines and wood panelling in Bracewells Restaurant. The Tchibo Coffee Shop, with a separate entrance to Piccadilly, offers coffee, tea, and snacks.

    Guestrooms.
    The 305 high-ceiling guestrooms laid out over 8 floors have views of Green Park or leafy Mayfair and boast original fireplaces. The understated decor complements the Art Deco features. All rooms have a separate sitting area and desk; beds feature 100-percent combed-cotton sheets and goose-feather and down pillows as standard. They are equipped with high-speed wireless Internet access, climate control and satellite television with pay movies and premium channels. The marble bathrooms come with complimentary bathrobes, slippers, toiletries, and hair dryers.

    Image of The Park Lane Hotel, London, London
    3.6 out of 5 Good (62 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Well located for any west end requirements, Shopping close to Knightsbridge, Bond Street and Regents Road. Good location for sightseeing, Buckingham... Palace, Piccadilly and Trafalgar Square. Also excellent location to the London underground either at Greenpark or Hyde Park corner. Very comfortable room and good unobrusive service. by Weary Traveller  from Cap Town on 02/13/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $284
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Studio Suite

    Executive room

    Classic Double / Twin

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets not allowed
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Number of floors - 8
    • Pool table
    • Restaurant
    • Total number of rooms - 305
    • Year Built 1920
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Private bathroom
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Complimentary bottled water
      • Daily housekeeping
      • Hypo-allergenic bedding available
      • Minibar
      • Pay movies
      • Phone
      • Satellite TV service
      • Turndown service
      • Voice mail
      • Wake-up calls
    • Services
    • Fitness facilities
    • Hair salon
    • Laundry facilities
    • Limo or Town Car service available
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Valet parking
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Breakfast available (surcharge)
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-out
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Room service (24 hours)
    • Secretarial services
    • Translation services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Citrus Restaurant - Wild Mushroom and Herb Risotto is one of the Mediterranean dishes served in this lively restaurant overlooking Green Park. Specializing in pre- and post-theater dining, Citrus also offers alfresco dining during the summer months, as well as themed cuisine months - from Greek to Japanese.

    The Palm Court - Ornate woodwork, a vaulted ceiling, and soft velvet sofas create a relaxed but stylish ambiance for morning coffee, evening cocktails, and afternoon tea. There is live harp music at weekends, and a live pianist and vocalist on Wednesdays and Fridays.

    Bracewells Restaurant - Breakfast is served in this Art Deco restaurant, with delicately carved vines in the wood paneling. This is also a venue for wine tastings and menu planning for special events.

    Tchibo Coffee Shop - Coffee, tea, and snacks are served throughout the day at this small café, with a separate entrance onto Piccadilly.

    Recreation

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Bicycle rentals nearby
    • Boating nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Horse riding/rental nearby
    • Ice skating nearby
    • Running track/path nearby
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 24 per person (approximately)
    • Fee for in-room wireless Internet: GBP 6 (rates may vary)
    • Fee for in-room high-speed Internet (wired): GBP 6 (rates may vary)
    • Self parking fee: GBP 38 per day
    • Rollaway bed fee: GBP 60 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in London, United Kingdom
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    The Park Lane Hotel, London Mayfair - Marylebone

    A short guide to Mayfair - Marylebone

    Famous for its hotels, Mayfair holds London's most expensive homes and, on Bond Street, its most expensive shops. But the tucked-away pubs, restaurants, and shops of atmospheric Shepherd Market offer affordable local colour, too. Sandwiched between several main roads, Marylebone has a village atmosphere and a charming High Street. Nearby attractions include Madame Tussaud's and the Georgian splendours of Regent's Park, including London Zoo.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Green Park - 300 yards
    • Wellington Arch - 300 yards
    • Green Park Station - 400 yards
    • Apsley House - 400 yards
    • Hyde Park Corner Station - 400 yards
    • Hyde Park Corner - 500 yards
    • Spencer House - 500 yards
    • Mayfair - 600 yards
    • Buckingham Palace - 600 yards
    • Berkeley Square - 600 yards

    3.0+ mi

    • London City Airport (LCY) - 8.5 miles
    • London Heathrow Airport (LHR) - 13 miles
    • Biggin Hill Airport (BQH) - 14 miles
    • London Gatwick Airport (LGW) - 24 miles
    • London Luton Airport - 28 miles
    • Farnborough Airport (FAB) - 31 miles
    • London Stansted Airport (STN) - 32 miles
    • Southend-on-Sea Municipal Airport (SEN) - 37 miles
    • Shoreham-By-Sea Airport (ESH) - 47 miles
    All hotels in London, United Kingdom
    Reviews
    • All (62)
    • Business (5)
    • Romance (5)
    • Family (10)
    • Friends (4)
    • Other (38)
    3.6 / 5
    Good

    Score breakdown (from 62 reviews)

    • 5.0
      (17)
    • 4.0
      (22)
    • 3.0
      (8)
    • 2.0
      (11)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      3.9
    • Comfort
      3.7
    • Condition
      3.4

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved our stay there and would stay again.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    Mars
    US

    The Park Lane Hotel, London - London
    1.0 / 5
    Poor

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    heater in bathroom broke, extra charges put on credit card, wrong room given, room not ready on time
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    blue moon arts
    US

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "Less tham my expectations.."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      2.0
    The location is great. The stuff is superb. The facility overall is below the rate. The all experience is old. I saw less expensive hotels in London in better experience and condition.
    Genuine Expedia guest review
    Other trip
    Feb 13, 2013
    A Traveller
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "combination of English comfort & Sheraton service"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Well located for any west end requirements, Shopping close to Knightsbridge, Bond Street and Regents Road. Good location for sightseeing, Buckingham Palace, Piccadilly and Trafalgar Square. Also excellent location to the London underground either at Greenpark or Hyde Park corner. Very comfortable room and good unobrusive service.
    Genuine Expedia guest review
    Other trip
    Feb 13, 2013
    Weary Traveller
    US

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "Overrated needs an overhaul"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Who ever rated this a 5 star hotel should be fired. The rooms need major upgrade. Furniture looks like it came from a garage sale. No way to control the temperature of your room. My room was very cold. One of the elevators was broken off and on. Sheraton needs to shut down this property and gut it. Concierges were very good (all 3, I dealt with) They […] gave 5 star service. The bar and high tea were excellent. Unfortunately this did not make up for the poor rooms. Not recommended! Read more
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    A Traveller
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Iwe really think it is SECOND rate to charge a hotel guest for using the WIFI--hotels tat we have used for many years, internationally, have NOT charged for Internet access. How silly of you to charge for this, it costs you nothing, and was most annoying and. We will stay somewhere else on our next visit, too bad for you as we will pass this along to […] others...it makes you second rate for a hotel that charges first rate ,,, think about what a dumb marketing move this is. Everyone wants internet access & it should be complimentary for the rate you charge for a room. Read more
    Genuine Hotels.com guest review
    5 night trip in Oct 2012
    Anstine
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Superior customer service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Although the pictures and location looked promising, I was hesitant in staying at this hotel due to a few negative reviews. Well - I was very happy I chose Park Lane Hotel. The room was very spacious and clean for European standards, and what set aside this hotel from many others I've stayed in - is the amazing hospitality and customer service. Overall, […] my experience couldn't have been better - the staff treated me like I was family, I was able to walk to most places, and I will certainly stay here again next time. Read more
    Genuine Expedia guest review
    Other trip
    Oct 17, 2012
    A Traveller
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Nice clean hotel very centrally located."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were on vacation with our family and friends. We found the Park Lane hotel to be centrally located - especially to Buckingham palace which is just across the park. The rooms were clean and roomy for a European hotel. We had drinks in the hotel lobby area, but didn't eat in the restaurant - I think there are less expensive options close by. The concierce […] was extremely helpful in helping us secure a large van to transport 10 of us to the train station at a much lower cost than the hotel normally charges for the same service. It is an older hotel so the floors are a little squeeky in the hall ways, but we found the hotel to have been kept in excellent condition and they had king size beds available that are not just two twins pushed together like many other places have. If you go just behind the hotel there are many cute little restaurants. The Hard Rock Cafe is within 2 blocks and there is even a UPS office in a back alley where you can mail things home if your suitcase is getting too heavy. Read more
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    Brenda
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "Great for couples, families and business people."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Enjoyed staying in the Park Lane. Very convenient for shopping, sightseeing, Green Park and Hyde Park. Highly recommend it.
    Genuine Expedia guest review
    Other trip
    Jul 19, 2012
    P.L.
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "Visiting London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We would recommend this hotel....very nice, clean, and great location.
    Genuine Expedia guest review
    Other trip
    Jul 5, 2012
    JT
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    concierge service particularly wonderful. great location. This is a large business hotel. Just remember that everythingin London is expensive.
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The room lacked color. There were blank walls. It was rather difficult to take a shower inside the tub-very narrow.
    Genuine Hotels.com guest review
    3 night family trip in Sep 2011
    A Traveller
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Best Concierge Services Ever"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The Park Lane Hotel was a wonderful location for the recent festivities attendant to the Royal Wedding. Just across Green Park from Buckingham Palace and within easy view of Westminster Abbey seen beyond the treetops. In addition to a comodious environment, the staff were superb, superb, superb! In particular, the Concierge Staff was amazing. Of particular […] note: Nigel and Thomas are wizards of refined, informed and insightful service. They made our week in London PERFECT in all ways. Additionally, even though Nigel in particular pointed us to several terrific, 5-star restuarants (a few even have Michelin stars) which were superb, one of our best meals turned out to be the Fish and Chips at the lovely bar in the Park Lane Hotel. Utterly Delicious! Altogether, we could not have asked for a better hotel experience in London! Read more
    Genuine Expedia guest review
    Other trip
    May 11, 2011
    A Traveller
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Wonderful stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Good location, friendly staff.
    Genuine Expedia guest review
    Other trip
    Apr 8, 2011
    A Traveller
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "Location plus"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Location is the best facet of this hotel. But quite acceptable in terms of comfort and cleanliness. Overall a good buy. Between Hyde Park Corner and Green Park tube stations. Easy walk to Buckingham Palace, Picadilly Circus and the theatre district. Very close to Shepherd Market, which has charm and a number of eating venues. Wish they had coffee pots […] in the rooms. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Mar 2011
    A Traveller
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Great Location in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Once you figure out your way around this hotel in the center of it all. Walking distance to all mayor points of Interest. The lounge area is one of the best . I found that their Internet service is over priced as well as their breakfast . Many places around to eat. The room was great the bathroom was large and with plenty of hot water. The shower pressure […] was outstanding. Read more
    Genuine Expedia guest review
    Other trip
    Jan 25, 2011
    A Traveller
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "Very quiet for Central London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location, traditional style with good amenities. Room was small, but comfortable and VERY quiet. Closet and storage ample, bathroom large and well-equipped, workout facility very nice. Restaurant expensive, breakfast and internet prohibitively priced, but fortunately numerous choices were nearby. The concierge service was exceptional . Would stay […] there again and recommend it to business or touring travelers. Read more
    Genuine Expedia guest review
    Other trip
    Nov 24, 2010
    Paul
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2010
    A Traveller
    US

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Wedding reception and 4 night stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed at your hotel for 4 nights while in london for a wedding. The reception was held at your hotel as well and it was terrific like our stay...
    Genuine Expedia guest review
    Other trip
    Nov 3, 2010
    veronica s
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    reasonably priced for London. Excellent location. Room could be updated but nice, not great.
    Genuine Hotels.com guest review
    4 night romance trip in Oct 2010
    A Traveller
    US

    The Park Lane Hotel, London - London
    3.0 / 5
    Good
    "Desperately needs remodel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel was lovely in its day but that time has well past. The hotel smells very stale and moldy; the carpets are filthy and the "a/c system" is horribly antiquated. I would not stay here again.
    Genuine Hotels.com guest review
    4 night family trip in Oct 2010
    A Traveller
    US

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "Nice enough"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Location is not great. Quite a walk to find dinner unless you want to eat at the overpriced, underwhelming hotel restaurant. Staff/concierge very helpful with touring advice. We were travelling with an infant and the staff worked to accommodate us in any way they could. Room was clean although the tap water tastes awful!!
    Genuine Expedia guest review
    Other trip
    Sep 15, 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Park Lane Hotel, London - London
    1.0 / 5
    Poor
    "Old, tired and small rooms"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    The rooms and roomfloors are old and tired. The entire place is badly in need of a refurbishment. The room I has reserved was the size of a closet so had to upgrade to be even remotely comfortable. The additional costs made it the same as other venerable hotels in the area - The Washington, Browns, etc. I'd have been better off at either of those. I […] wont be back. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    G Murphy
    CA

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Aranthos
    GB

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Décadent hôtel
    Genuine Hotels.com guest review
    Business trip
    Sep 29, 2012
    Jaime
    IE

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "not quite as advertised"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Great location, nice public spaces but definitely not a five star as it was rated. Staff was generally nice but not great. Room was borderline grubby and cheaply furnished (think college dorm, circa 1980). Bathroom was not great with old fixtures and a mixture of several types of unattractive tile (also no vent in the bathroom, kind of stuffy). Air […] condtioning just had two dials, temperature and volume. The temperature dial just said warmer and cooler - no thermostat - and even at high volume and the coolest setting the room was poorly ventilated, even though it wasn't overly hot outside. Looked like a deal whe I booked but eneded up being inexpensive for a reason. Not awful, just not what was advertised by the rating. Read more
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    A Traveller
    CA

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "Comfortable stay in great location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Lovely staff and service, allowed me in to my room early after a long flight. Very comfortable room, spacious and clean with wonderfully comfy bed.
    Genuine Expedia guest review
    Other trip
    Jun 7, 2012
    Julie
    AU

    The Park Lane Hotel, London - London
    3.0 / 5
    Good
    "WARNING: not a 5 star hotel"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Despite its very good location The Park Lane was a disappointment. It has not been refurbished for a long time, the rooms were small, the bathrooms pathetic and the plumbing deficient. It is not a 5 star, maybe 3-3.5. The furniture is out of the 1960s, toiletries are mean, the bar fridge not worth opening. Try somewhere else. Anna
    Genuine Hotels.com guest review
    7 night trip in Apr 2012
    A Traveller
    AU

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "Hotel Sheraton Park Lane London"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Excellent location, frendly staff, but: Room small and in need of modernization, view directly into brick wall 2-3 meters away, freestanding and noisy AC, no coffemachine in room, very expensive wi-fi, mobile signal very weak.. Overall impression: Hotel is living on its location and name, could have been an excellent place, but seems worn down and with […] extra charges for almost everything. We did not try the breakfast (which of course was extra), but went up to Sherperd Market. Sorry, Park Lane, we will not return. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jan 2012
    A Traveller

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "Very tired hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The location is primo, the hotel is very much overdue for a refurbishment, to the point, it seems, that the brand name Sheraton is played down in the sales sites. Everyone checking out on Sunday had a complaint; there is no individual heat/cool controls, a stand alone heater is provided; fluorescent lighting in the bathroom, chipped bathroom tiles, […] anemic shower, shabby furniture and sparsely provided minibar. One guest complained about hearing vermin in the walls. Only two check in/out staff. We were erroneously charged for food and beverage, although upon questioning the bill was cancelled.Guests pay for the location, the quality is missing. On the plus side, hotel management does respond to complaints. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2011
    A Traveller
    GB

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "A good place to stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    I spent 5 nights at the Park Lane Hotel. It's a lovely hotel that is looking a bit tired in places but is in a great location and compared to other London hotels I found the Park Lane not too bad at all. My room was small ( as are all London hotel rooms!!) but the beds are very comfortable and the service is good. You can tell that the rooms need a […] bit of maitenance ie. bathrooms, but on the whole not bad. Read more
    Genuine Hotels.com guest review
    6 night family trip in Oct 2011
    A Traveller
    AU

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Although my trip was cut short, the stay was excepional, even on my 400AM departure. Great hotel Thanks
    Genuine Hotels.com guest review
    4 night trip in May 2011
    A Traveller
    GB

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "The Park Lane Hotel,London - Perfect Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel is in an excellent location with good transport links. The staff are helpful, but check in can be a bit slow if busy. Good breakfast if included in room rate, otherwise a bit pricey but there are plenty of other more reasonably priced places serving breakfast close by. The Palm Court is a nice place to meet for afternoon tea.
    Genuine Hotels.com guest review
    2 night business trip in May 2011
    Valerie S
    GB

    The Park Lane Hotel, London - London
    1.0 / 5
    Poor
    "The Park Lanw"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    This is by a long way the worst 4 star hotel I have ever stayed in, its a joke. Its old and tired and the couldn't spell service. I stinks of paint, everything is 10 years past worn out DO NOT STAY THERE
    Genuine Expedia guest review
    Other trip
    Feb 23, 2011
    A Traveller
    GB

    The Park Lane Hotel, London - London
    3.0 / 5
    Good
    "Great location but extermly diaappointed with the room and facilities"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The initial room I was given was far too small. For example the entrance door could not be completely opened due to the bed being in the way.I had to pay for an upgrade to get a room that was both comfortable and I had an area that I could work in. The comments below are based on the larger room
    Genuine Expedia guest review
    Other trip
    Sep 15, 2010
    Tim
    AU

    The following reviews were posted by Hotels.com guests from other countries

    The Park Lane Hotel, London - London
    3.0 / 5
    Good
    "Bra beliggenhet og gode senger!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotellet hadde veldig bra beliggenhet til sentrum av London, til Green Park og undergrunnsbanen. Nydelig og stor seng. Men rommene var ikke helt av nyere dato og det var veldig lytt mellom rommene og gangen. Ellers en lekker fojae ved ankomsten til hotellet. Vennlig service på hotellet, selv om Wifi ikke fungerte på rommet eller hotellet som helhet.Hotellet […] var 5 stjerners, syns ikke helt å finne hotellet i den standard, men som sagt, beliggenhet og nydelige senger bidro positivt. Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Trine
    NO

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    NO

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Kjempe fornøyd"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    God kvalitet på hotellet og rom. en av de beste plasseringene man kan få i London. Anbefaler dette hotellet om det er shopping eller forretning.
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    Nicholas
    NO

    The Park Lane Hotel, London - London
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    very good location.
    Genuine Hotels.com guest review
    Family trip
    Mar 5, 2013
    nelson
    CN

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "Midt i smørøyet"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Bra beliggenhet, bra hotell.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    NO

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night family trip in Jan 2013
    A Traveller
    BR

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    Arie
    NL

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    A Traveller
    NO

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "péssimo serviço"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    infelizmente, o serviço ruim prejudicou bastante nossa estada. o check in era às 15 hs, chegamos às 18 e o quarto ñ estava arrumado ainda.o serviço de wi fi era cobrado à parte, e a bandeja de café e chá do quarto nunca era resposta durante a arrumação, tinhamos que pedir todo o dia.Apesar do mau serviço, os funcionarios eram todos muito educados e […] gentis......acho que havia confusao entre eles e pouca gente p/ atender 1 hotel tao grande Read more
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    marcelo
    BR

    The Park Lane Hotel, London - London
    3.0 / 5
    Good
    "Sehr gute zentrale Lage."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    London ist immer eine Reise wert. Hotel ist etwas in die Jahr gekommen. Aber freudliches Personal, sehr hilfsbereit. Ich fand den Eingangsbereich etwas miefig. Es roch dort muffig. Das Zimmer war sehr groß und trotz der zentralen Lage ruhig. Für Londoner Preise ist das Hotel günstig. Die Anzahl der Sterne ist sicher nicht gerechtfertigt. Jedoch auf […] Grund der Lage und auf Grund des Personals würde ich mich wieder für das Hotel entscheiden. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in May 2012
    Violine
    DE

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Excelent as always"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My father started coming to the Park Lane back in 1947 and has always stayed there and enjoyed it very much. My own experience at the Hotel dates back to 2008 and it has excelled all my expectations: good service, fine location, attentive staff, will certainbly be back in the future.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    BR

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "Mehr Schein als Fein"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Schlafzimmer i.O., Badezimmer fehlte es an Sauberkeit bei diesem Preis! Beim diesem Preis gab es auch kein Frühstück!!!
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    Markus
    CH

    The Park Lane Hotel, London - London
    2.0 / 5
    Fair
    "Hotel Sheraton Park Lane London"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Excellent location, frendly staff, but: Room small and in need of modernization, view directly into brick wall 2-3 meters away, freestanding and noisy AC, no coffemachine in room, very expensive wi-fi, mobile signal very weak.. Overall impression: Hotel is living on its location and name, could have been an excellent place, but seems worn down and with […] extra charges for almost everything. We did not try the breakfast (which of course was extra), but went up to Sherperd Market. Sorry, Park Lane, we will not return. Read more
    Genuine Hotels.com guest review
    Other trip
    Jan 18, 2012
    A Traveller
    NO

    The Park Lane Hotel, London - London
    4.0 / 5
    Excellent
    "The Park Lane Hotel i London"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    hensiktsmessig hotel hvis du vil bo billig, bra og sentralt i London. Store rom og gode senger, men veldig varmt på rommet. Noe bråk fra vifte når vi åpnet vinduet. Ligger bra til med utsikt til Green Park. I området bak er det nok av restaurant og pub muligheter. Vil nok bo der igjen hvis pristilbudet er like bra!
    Genuine Hotels.com guest review
    3 night trip in Jan 2012
    A Traveller
    NO

    The Park Lane Hotel, London - London
    5.0 / 5
    Outstanding
    "Park Lane Hotel, London: Très Bel Hôtel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Hôtel très charmant idéalement placé, entouré de Parc (St James, Green Park et Hyde Park), il se situe à 3 min du métro Green Park, 5 min du quartier May fair, 10 min de Picadelly Circus et surtout face à Buckigham Palace. Très bon service avec bien sur l'instant Thé à 16h00. Y aller sans hésiter
    Genuine Expedia guest review
    Other trip
    Nov 10, 2011
    A Traveller
    FR
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