All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults
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300 Bourbon St, New Orleans, LA, 70130, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,179 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.5
4.0 / 5Excellent
"Royal senesta"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a beautiful hotel with a great restaurant and excellent service
Genuine Hotels.com guest review
3 night romance trip Mar 28, 2015
Martin
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Sonesta is an extraordinary hotel with a caring and helpful staff from the front desk clerks to the staff in th coffee shop. I have been coming to this hotel since the 1970s and it is the best in New Orleans.
Genuine Hotels.com guest review
1 night trip with friends Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel in the middle of the French Quarter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed this hotel. It was clean and beautiful and we liked having the parking right at the hotel. Our only complaint is that it got a little noisy when people were coming in from their evening out. (But that can happen at any New Orleans hotel).
Genuine Expedia guest review
Other trip Apr 1, 2015
Elaine
US
4.0 / 5Excellent
"Very nice hotel , the inside looks beautiful"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We got the facing bourbon st room Woww , you can see everything that happens out there , but you can also hear a lot of noise , something to consider if you want to get a nice sleep .
Genuine Expedia guest review
Other trip Apr 1, 2015
liz
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
My Room was lovely. The R- Club includes breakfast and hors d'oeuvres in the Suite on the 7th floor. Very Clean. I will stay in this room every time I return to New Orleans . I love it. It feels like home. I was going to stay at the Windsor Court .Very lovely hotel .It's too far from the French Quarter to walk home at night. There was a mix up during a late check in . I was not given the room that I reserved . The room that was provided was not up to my standards and needed updating even if was a lower rate . I would not have stayed if my original booking was not available. I trying to stay in one room without changing the last night . They should have told me it was a down grade and not the reserved room. Ryan was a gem!!! He was very welcoming and professional!! Hold on to him Royal Sonesta!! You will be winners in the hospitality if you can find more individuals like this young man!!! Sorry to say others were not as welcoming . Housekeeping was wonderful .Turned downed our beds with chocolates. Bellmen and valet were friendly. I love this hotel and I love this city!!
Genuine Venere guest review
Other trip Mar 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Friday fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel in the heart of the French Quarter. It is on the active part of Bourbon Street. Not quiet, but right in the party.
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
brad
US
4.0 / 5Excellent
"ROYAL SONESTA RIGHT IN HEART IF FRENCH QUARTER"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel in a great location. NEIL at front desk was amazing at check in, thanks again Neil!!
Genuine Hotels.com guest review
3 night business trip Mar 23, 2015
Craig
US
3.0 / 5Good
"New Orleans"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was full first night during check in even though we had reservation. The lady at the front desk was not very friendly but they did put us in another hotel for free for that night. They did try to make up for it during the rest of our stay.
Genuine Hotels.com guest review
3 night trip with friends Mar 19, 2015
Shayne
US
5.0 / 5Outstanding
"Very nice hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Right in the middle of Bourbon! Extremely nice hotel. Couldn't have asked for a better place to stay... Just wish I could have stayed longer.
Genuine Expedia guest review
Other trip Mar 26, 2015
Ashley
US
5.0 / 5Outstanding
"Charles bachalor party"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great accommodations. Located right in the heart of the city and walking distance to wherever one wanted to be in experiencing New Orleans.
Genuine Hotels.com guest review
2 night trip with friends Mar 20, 2015
Dan
US
5.0 / 5Outstanding
"Perfect for us!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel on Bourbon Street with all that the French Quarter offers at hand. Very helpful and friendly staff. Club room was convenient and a good value with full breakfast buffet and happy hour (juice, wine, sodas, beer and basic liquors) that offered hot and cold hors d'oeuvres. On the back side of the hotel, so no street noise issues. Guest room a little small, but very nice with spa tub (didn't try it) (and comfortable bed). Taxi from airport arrives on Conti Street entrance, which did not seem to be staffed but easy enough to get to registration. Pool area is nice tho we did not go for a swim. Would definitely stay again. PS R'evolution restaurant at lunch was excellent.
Genuine Hotels.com guest review
3 night romance trip Mar 2, 2015
A Traveler
US
4.0 / 5Excellent
"Bourbon Street - perfect lactation!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Went for St. Patrick's Day! Balcony room, perfect for the experience we were looking for.
Genuine Expedia guest review
Other trip Mar 24, 2015
JoDee
US
5.0 / 5Outstanding
"St. Patricks Day visit."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
1st time to New Orleans, and the French Quarter. Quite interesting to say the least. Had a blast..
Genuine Expedia guest review
Other trip Mar 20, 2015
Gino
US
5.0 / 5Outstanding
"St. Patty's Day vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
great location for what we were doing.
Genuine Hotels.com guest review
2 night trip with friends Mar 16, 2015
robert
US
5.0 / 5Outstanding
"Wonderful surprise."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location in the French Quarter.
Genuine Hotels.com guest review
2 night romance trip Mar 16, 2015
Jacob
US
5.0 / 5Outstanding
"Beautiful hotel on Bourbon Street"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First time in the French Quarter and this hotel did not disappoint. Lovely pool area, nice room, friendly staff. Would definitely stay here again.
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel and the staff was extremely nice and helpful. It was in a great location, but very loud on Bourbon street.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Be aware of noise factor when choosing yor room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Neighborhood rating lower only cuz, after all, we were on bourbon street which we wanted to experience. Great hotel & accommodating! They moved us off Bourbon St over to the court yard sideat our request so we could get some sleep. Nice pool facility that opens at 7 am. But swimming alone not allowed. For the price I expected to have coffee pot in the room but it was not. That was my only regret.
Genuine Hotels.com guest review
4 night romance trip Mar 12, 2015
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Easy parking and convenient, built you pay for this.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Stayed on the quiet side of the hotel. Beautiful rooms on the concierge level. Great breakfast daily.
Genuine Hotels.com guest review
2 night trip with friends Mar 12, 2015
Ann
US
5.0 / 5Outstanding
"Everything Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect location if you want to be in the middle of the historic French Quarter with direct foot access to the street & bar/restaurant scene. The tour agencies will pick you up at the hotels doorstop. The hotel has old world charm, well maintained with a pleasant and helpful staff. I subtracted 1 point from room comfort from for the poor internet speed. The FREE internet speed was around 0.2 Mbps, so slow impossible to use, the $10/day was under 1.0Mbps, the $15/day was under 2.0Mbps that still made it slow to login to my office to work. Other than that, very pleased with everything else.
Genuine Expedia guest review
Other trip Mar 13, 2015
Tom
US
5.0 / 5Outstanding
"Great location off Bourbon Street!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Would definitely come back when we visit NO next time.
Genuine Hotels.com guest review
2 night romance trip Mar 9, 2015
JosephC
US
5.0 / 5Outstanding
"Outstanding service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent hotel right in the heart of Bourbon street
Genuine Hotels.com guest review
1 night romance trip Mar 8, 2015
Jon
US
5.0 / 5Outstanding
"My new favorite hotel in the quarter!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great stay. Friendly staff, convenient location, comfortable beds and nice bathrobes. Couldn't ask for more! Some rooms overlook bourbon street, ask for a room on the pool side if you are worried about noise.
Genuine Hotels.com guest review
3 night family trip Mar 5, 2015
Delanie
US
4.0 / 5Excellent
"Bourbon Street Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is clean and the room is comfortable. We asked for an interior room to avoid the noise of Bourbon Street. It was completely quiet! The only issue we had was the false belief that our room would be ready shortly. We arrived early (around 10 a.m.) and were told the room just needed a final check. We inquired 1/2 hour later. It was still not ready. The desk clerk called for the final check to be expedited. We received a phone call saying our room was ready at 2:42 p.m. This was not "shortly". If the room will not be ready for hours, say so from the beginning to set reliable expectations. As a result the staff rating was lowered.
Genuine Expedia guest review
Other trip Mar 10, 2015
Bill
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome hotel...no complaint.
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location with an accommodating staff. Highly recommend
Genuine Expedia guest review
Other trip Mar 10, 2015
Emma
US
5.0 / 5Outstanding
"Bourbon St. gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect location- double pane windows so you can sleep even with revelers going into the early hrs of the am. Comfy bed - great room, attentive friendly staff,esp. Doorman and bellhop.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Maryellen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A wonderful hotel, I would recommend this hotel to anyone!
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
4.0 / 5Excellent
"Everything was great except bathrooms."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Bathrooms were the only part about this hotel that I didn't enjoy. There is NO counter space, toilet has a commercial flusher on it that is really hard to flush and shower had no water pressure at all. Would have also been nice to have a mini fridge. You really are paying for the location.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
A Traveler
US
2.0 / 5Fair
"Too Noisy!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
this would have been a good hotel but I didn't sleep in 5 nights!
Genuine Expedia guest review
Other trip Mar 9, 2015
Stacy
US
4.0 / 5Excellent
"Nice hotel with historical charm."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great time exploring a variety of food, drink and entertainment.
Genuine Expedia guest review
Other trip Mar 9, 2015
M
US
3.0 / 5Good
"French Quarter"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Highly over priced for the dates, condition and location and I didn't stay during a special event or holiday. I understand most would rather be hammered on Bourbon Street and not care about the room or conditions so maybe it's my fault for booking this location with a balcony. I've stayed in Motel # that were cleaner and more comfortable though.
Genuine Hotels.com guest review
2 night romance trip Mar 5, 2015
A Traveler
US
4.0 / 5Excellent
"Great location, but call early to secure King bed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location right off Bourbon. However, all King bedrooms on the quiet side of the hotel were taken and had to get a 2 double bed room instead.
Genuine Hotels.com guest review
3 night business trip Mar 3, 2015
Jeswin
US
5.0 / 5Outstanding
"Great Three Nights in NOLA because of the hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderful three nights spent in the first week of March. We love this hotel and its location; found it on hotels.com for a special price. After arriving, we were upgraded to a room with access to a wrap around balcony that allowed us to view Bourbon Street from the second floor. There were no other guests that used that balcony, so we had it all to ourselves. Great for two old 70 plus retirees that have been visiting NOLA since 1960.
Genuine Hotels.com guest review
3 night romance trip Mar 3, 2015
William
US
5.0 / 5Outstanding
"Great place on Bourbon!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Walk out your door to Bourbon Street. Food, drinks, people watching all in one place. Two blocks to Canal Street and the street cars. Took our 21 year old daughter and room mate for her birthday and definitely made the right decision by staying at the Royal. Would definitely be back!
Genuine Expedia guest review
Other trip Mar 8, 2015
Lissa
US
5.0 / 5Outstanding
"Beautiful hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was only one night but we loved out deluxe king room with the courtyard view. It was quiet, the room was huge, bathtub in the room was a nice touch, bed and linens very comfy. Too of the line - doesn't get much better than this.
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
One night stayover in New Orleans. The hotel is as busy at 2am in the morning as if it is 6pm - the place never sleeps on a weekend but the rooms are very quiet and a great escape from the mayhem on the streets. The staff as you arrive are a little surly and surprisingly unsmiling but everyone else seemed attentive. Breakfast is located across the courtyard and is not well signposted and you have to wander around avoiding walking into the kitchens.
Genuine Expedia guest review
Other trip Mar 8, 2015
Reiver64
US
5.0 / 5Outstanding
"French Quarter Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome! Right in the Quarter! Room was beautiful, clean and surprisingly quiet. Would return for sure!
Genuine Hotels.com guest review
2 night trip with friends Jan 9, 2015
Mia
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nicely organized room - drawers in bathroom (2), and shelves for personal items. Room was quiet even though the hotel is on Bourbon Street, which THROBS with music and noise. (Room was on a courtyard side)
Genuine Expedia guest review
Other trip Mar 7, 2015
Idaho Travelers
US
4.0 / 5Excellent
"Mardi Gras"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was quiet disappointed with the money I spent for a regular room with 2 beds. When I booked I was promised a balcony room otherwise I could of chosen a different hotel for the price I paid. I was promised a 150.00 voucher that I have not received. I was not happy for 2 days at 12000 plus
Genuine Hotels.com guest review
2 night family trip Feb 16, 2015
Hilda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, room rate within government travel guidelines.
Genuine Expedia guest review
Other trip Mar 5, 2015
Rusty
US
5.0 / 5Outstanding
"Great Hotel with an experienced staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel's location on Bourbon St. was great and with the quality of the Hotel and it's Staff, our stay would be remembered for a long time. We highly recommend the Royal Sonesta and will make it our "go to" hotel while staying in New Orleans in the future.
Genuine Expedia guest review
Other trip Mar 5, 2015
James
US
5.0 / 5Outstanding
"Nice hotel in the quarter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Went to New Orleans to celebrate my wife's birthday. Desires Oyster Bar was great, especially the grilled oysters. Only problem was that I had arranged for a bottle of champagne to celebrate and it was never delivered. Other than that, everything was perfect.
Genuine Expedia guest review
Other trip Mar 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great times in the french quarter!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful time in the French quarter. Great hotel, great service, great food and super friendly staff.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Deborah
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
OMG we only stayed for one night. However, I wish we had stayed here our entire stay in New Orleans. The staff was amazing and so helpful. The hotel was just absolutely gorgeous and kept so tidy. From now on we will stay here each visit to New Orleans!!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Melissa
US
3.0 / 5Good
"Toilet barely flushed, lamp bulb out, only2pillows"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Clerk gave us wrong room # when checked in. The room was occupied!!! Hotel is in perfect location.
Genuine Expedia guest review
Other trip Mar 1, 2015
well traveled
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Two light bulbs out. Some outlets did not work. Dinner tray left in hallway when we checked in. Still there when we checked out the next day. Very loud drunk out in the hallway.
Genuine Expedia guest review
Other trip Mar 1, 2015
jean
US
3.0 / 5Good
"mixed feelings for the price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Toilet was not functional.....Fitness room almost hidden....poor signage in general.....location excellent....people were superb...but surprised at the facility friendliness ....
Genuine Hotels.com guest review
2 night romance trip Feb 24, 2015
George
US
4.0 / 5Excellent
"Perfectly in the middle of everything"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This place is highly recommended. Just down the street from acme and a few minutes walk from cafe du monde. It's right in the middle of all the action. Surrounded by bars, it's the perfect place for Mardi Gras.
Genuine Expedia guest review
Other trip Feb 28, 2015
p
US
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