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  • Sheraton Ottawa Hotel
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All hotels in Ottawa, Canada
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1 room,  2 adults 
Adults Children
Room 1:

Sheraton Ottawa Hotel - Ottawa

45.42081, -75.69799
3.5 stars
150 Albert St, Ottawa, ON, K1P5G2 Canada ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $169
available on 05/30/13
Price Match Guarantee
4.2 203 5

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    Landmarks near Sheraton Ottawa Hotel

    • Downtown Ottawa - Glebe Hotels - Ottawa 110 yards
    • Currency Museum Hotels - Ottawa 420 yards
    • Confederation Square Hotels - Ottawa 440 yards
    • National Arts Centre Hotels - Ottawa 450 yards
    • Peace Tower Hotels - Ottawa 490 yards
    • All landmarks in Ottawa

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    Overview of Sheraton Ottawa Hotel - Ottawa

    Location.
    Situated in the heart of Ottawa, Sheraton Ottawa Hotel is within walking distance of Currency Museum and Parliament Hill. Also nearby are National Gallery of Canada and Supreme Court of Canada.

    Hotel Features.
    Sheraton Ottawa Hotel has an indoor pool and a fitness facility. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 3.5-star property include a business center and audiovisual equipment. This business-friendly hotel offers a restaurant and a bar/lounge. The staff can provide concierge services, event catering, and currency exchange. Additional amenities include multilingual staff, gift shops/newsstands, and laundry facilities. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.

    Guestrooms.
    Rooms have city views. The 236 air-conditioned guestrooms at Sheraton Ottawa Hotel include coffee/tea makers and complimentary weekday newspapers. Beds have pillowtop mattresses. Guests can use the in-room complimentary wireless high-speed Internet access. 37-inch LCD TVs are equipped with satellite channels and pay movies. All accommodations provide desks, ergonomic chairs, and direct-dial phones with voice mail. Bathrooms offer makeup/shaving mirrors, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include refrigerators, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is offered daily.

    Image of Sheraton Ottawa Hotel, Ottawa
    4.2 out of 5 Excellent (203 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Overall it was very convenient , clean, with high speed free Internet ! by a Hotels.com guest on 12/28/12

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Traditional, One King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. For a good night's sleep, settle onto the pillowtop bed. You will have complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathroom phone
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Ergonomic chair
    • Extra towels/bedding
    • Free Wi-Fi
    • Hair dryer
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls

    Club One King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. For a good night's sleep, settle onto the pillowtop bed. You will have complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access keeps you connected, and the 37-inch LCD TVs offers satellite channels. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathroom phone
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Ergonomic chair
    • Extra towels/bedding
    • Free Wi-Fi
    • Hair dryer
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls

    Traditional Two Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room overlooks the city. For a good night's sleep, settle onto the pillowtop bed. You will have complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access keeps you connected, and the 37-inch LCD TVs offers satellite channels. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathroom phone
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Ergonomic chair
    • Extra towels/bedding
    • Free Wi-Fi
    • Hair dryer
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 17
    • Restaurant
    • Smoke-free property
    • Swimming pool - indoor
    • Television in lobby
    • Total number of rooms - 236
    • See more facilities
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Number of meeting/conference rooms - 10
      • Parking limited (surcharge)
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Bathroom phone
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic check-out
    • Ergonomic chair
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Direct-dial phone
      • Extra towels/bedding
      • Free Wi-Fi
      • HDTV
      • Hypo-allergenic bedding available
      • LCD TV
      • Makeup/shaving mirror
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Refrigerator (on request)
      • Satellite TV service
      • Voice mail
      • Wake-up calls
    • Services
    • Express check-out
    • Fitness facilities
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Shoe shine
    • Valet parking
    • View more services
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Carleton Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
    Sashas Bar - This lobby lounge serves light fare and drinks. Happy hour is offered.
    Room service (during limited hours) is available.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bicycle rentals nearby
    • Boating nearby
    • Fishing nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Running track/path nearby
    • Swimming nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Valet parking fee: CAD 25.00 per night (in/out privileges)
    • Late check-out fee: CAD 75.00

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Ottawa, Canada
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    45.42081, -75.69799
    Hotel coordinates:

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    Area map

    A short guide to Downtown Ottawa - Glebe

    Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

    see all hotels in Ottawa

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Downtown Ottawa - Glebe - 200 yards
    • Currency Museum - 400 yards
    • Confederation Square - 400 yards
    • National War Memorial - 400 yards
    • National Arts Centre - 400 yards
    • Peace Tower - 500 yards
    • Parliament Hill - 500 yards
    • Bank Street Promenade - 500 yards
    • Confederation Park - 500 yards
    • Canadian Tribute to Human Rights - 600 yards

    1.0 - 3.0 mi

    • Ottawa, ON, Canada (XDS-Ottawa Train Station) - 2.3 miles

    3.0+ mi

    • Ottawa Rockcliffe Airport (YRO) - 3.8 miles
    • Ottawa Macdonald-Cartier Intl. Airport (YOW) - 6.9 miles
    • Gatineau Ottawa Executive Airport (YND) - 9.5 miles
    • Ottawa Carp Airport (YRP) - 17 miles
    All hotels in Ottawa, Canada
    Reviews
    • All (203)
    • Business (28)
    • Romance (17)
    • Family (35)
    • Friends (8)
    • Other (115)
    4.2 / 5
    Excellent

    Score breakdown (from 203 reviews)

    • 5.0
      (98)
    • 4.0
      (62)
    • 3.0
      (29)
    • 2.0
      (7)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      4.3
    • Condition
      4.2

    Reviews: Overall

    • <Previous
    • Page 1 of 5
    • Next>
    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Perfect location to everything we wanted to see."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great,! Would of loved of to stay longer.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Audrey
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Recommendable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall it was very convenient , clean, with high speed free Internet !
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    2.0 / 5
    Fair
    "Disappointed"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Not happy at all with my stay. Nothing more I can say about this hotel.
    Genuine Expedia guest review
    Other trip
    Oct 24, 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "great stay...lots of luxury...but a bit ....."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The staff was amazing and our room lovely. My only criticism is the only way to park is valet parking which is an automatic 25.00 and then there is so much tipping required. parking requires tips bellmen and even local calls are expensive. The bar is lovely but wow a sandwich is 18.00. When I was traveling for business I loved this hotel and did not […] mind all the charges as I was on a generous expense account, but now as a retired person, it is a bit pricy..tho I do love the luxury so I understand you gotta pay for that. The location is good too. overall our stay was top notch !!! Read more
    Genuine Expedia guest review
    Other trip
    Oct 22, 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    excellent location my wife and i like to walk and most attractions we visited were a 20 to 30 min walk everything was easy to find
    Genuine Hotels.com guest review
    3 night trip in Sep 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Friendly service in the heart of downtown"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff were super helpful- I showed up about 2 hours before check-in time and they let me check in early (that is rare these days). There was some construction work on the floor (installation of in-room safes) so they also let me change my room without a hassle. Still, I think it would have been wiser to not book guests on floors with loud drilling […] in the first place. But other than that, a great stay. Read more
    Genuine Hotels.com guest review
    4 night business trip in Aug 2012
    Margaret
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    One disappointment. Your confirmation said "this room overlooks the city." That was completely not true. I had room 310, right across from the elevator and there was no view, no overlook. I looked into the back of another building. Not an attractive room from that standpoint. Wonder if booking directly would assure one of a better room?
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Bob
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "VERY VERY NICE!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was my first visit to the Sheraton, though I go to Ottawa rather often. The staff were incredibly professional and friendly, naturally so. It was an extremely hot day and they had this ultra cold water in a beautiful crystal dispenser which also had cucumber slices in it for added flavour and refreshment. Let me tell you, I know what I'll be serving […] at BBQs from now on. The pool is salt water, which is great for someone with dyed hair like mine. The bed was pure magic! I have nothing bad to say at all! Read more
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Euryale
    US

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good
    "OK for spending of one night for bussines trip."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Is this 4 stars Hotel? This Hotel deserves maximum 3 stars: everything was old with smell of antique village store...
    Genuine Expedia guest review
    Other trip
    Jul 6, 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Nice place."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Thought this place was great. Only complaint was that the room was a little warm, but most folks like that! Will definitely go back again.
    Genuine Expedia guest review
    Other trip
    Feb 12, 2012
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel-nice people
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2011
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good
    "sheraton hotel Ottawa"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      2.0
    The walls are very thin and you can hear all sorts of noises. its a fairly old hotel and they need to fix the plumbing or the overall bathroom. other than that its a great location. close to all the attractions...
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2011
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Perfect location in Ottawa, but they could learn a thing or two about service quality from the Sheraton Center in Toronto (across from City Hall).
    Genuine Hotels.com guest review
    2 night family trip in Aug 2011
    Neil G
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Although didn;t spend much time in the hotel only used to sleep over. The bed was very comfortable the room was clean. No complaints. The locations is great can;t beat it. and the price even better. definetly would stay there again.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2011
    Roman RT
    US

    Sheraton Ottawa Hotel - Ottawa
    2.0 / 5
    Fair
    "Uncomfortable Sleep !!!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    The sheets felt like plastic, the bed was too soft, and the pillows were too puffy. Both of us woke up with sore backs and stiffness. The shower was pathetic. Valet parking is your only option...???
    Genuine Hotels.com guest review
    1 night trip in Sep 2010
    Kris A
    US

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good
    "Really below Sheraton's standard"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Sorry...we're very dissapointed with the condition of the hotel's room...the lobby and everything else were satisfactory level but not the room...too old and really need work. The internet service downstair was very nice though...and one of the consierge guy was very pleasant and friendly.
    Genuine Hotels.com guest review
    3 night family trip in Aug 2010
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Great experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is in an ideal location. Everything was of high quality and the staff were great.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2010
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Good for pets too"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a perfect stay!
    Genuine Expedia guest review
    Other trip
    Aug 25, 2010
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Can't wait to go back"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We booked in for one night and what a refreshing surprise it was. The front desk were extremely polite and helpful and our room was spotless and comfortable . The staff at the hotel in the restaurant was so polite and helpful. On checking out, we were asked if everything was ok. We had absolutely no complaints and would definitely stay there again.
    Genuine Expedia guest review
    Other trip
    Jun 2, 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good
    "Great stay but..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Sadly, there was very loud construction right next to the hotel from 7am-11pm EVERYDAY! The pool is so so, but everything else was just fine.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    Sylvain
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent
    "Very nice hotel and centrally located"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I stayed for 3 nights to attend a Conference. The hotel staff was ver friendly and helpfull. The conference included meals that were very well prepared and diversed and had options for people with intolerance and allergies. Rooms were fairly clean and the beds and pillows were fantastic. Definetely good for a good night sleep except my room was facing […] the street and it would shake everytime a bus or truck went by. I requested to be moved to another room not facing the street and the problem was solved! The hotel is definetly showing its age and could use a few repairs. For the price per night a few updates would be appreciatted by customers. The location of this hotel is probably one of the biggest plus for me. A 3-5min walk to the parliament building and The Market area. Starbucks, Second Cup and Timmy's all together in the same intersection too!!. Overall a pleasant stay. Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    YEG-METG
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Was a great location...and beds are awesome...Sheraton standard there once again.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Steve
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent
    "Handy to The Hill, entertainment and restaurants"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice. Lovely facility and helpful staff
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Phil
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent
    "very comfortable bed - decent fitness facility"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    good location for business
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    james
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Ray
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Amazing! Best Customer Service I`ve ever experied!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I was so pleased with the excellent customer service provided. I had an amazing experience over all. This so far has been my favorite hotel experince. My spouse and I actually left the Lord Elgin Hotel to stay here`. We were not impressed with Lord Elgin Hotel. We were much more impressed with our room at Sheraton.
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "A keeper!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, hot chocolate in the lobby, smiling staff, fast service. When I couldn't open my bottle of wine, the man who brought a corkscrew to my room spent 10 minutes to get the (now broken) cork out, after which he came back with a cork AND a plate of munchies, free of charge. Free bottled water in the room, too. Will definitely stay here again. […] The only thing I might suggest is having someone to open the front door when you're struggling with luggage. Read more
    Genuine Expedia guest review
    Other trip
    Feb 4, 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "exellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was incredible one of my best stay experience at a hotel
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    luis
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Happy New Years stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel, good value, much privacy, good amenities.
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a fantastic stay. the room was really spacious,clean and comfortable. the location was really good. you can walk around in the neighborhood and visit parliament hill and downtown just by walking. there was lots of cafe and restaurant nearby. the breakfast and parking price was a little unreasonable. there was a great restaurant close to hotel […] which serve the best breakfast ever. its name is eggspectation in corner of Bank st. and Laurier st. junction. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    shabnam
    CA

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Beautiful hotel, nice friendly, staff 5 stars!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel,beautiful close to everything downtown, nice friendly staff. Highly recommend!
    Genuine Expedia guest review
    Other trip
    Dec 23, 2012
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good
    "Nice"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    everything was very clean, price was good. Found decor a little outdated.
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent
    "Pleasant weekend stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We spent two nights at this wonderful hotel downtown Ottawa. It was convieniently close to attractions and a nice place to stay. The restaurant had an interesting menu and a sophisticated wine list to accompany it. I would recommend this hotel for business or leisure travel.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Greg
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Fantastic location and excellent service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay at the Sheraton and would definitely stay there again. It is clean, modern and chic, and the hotel staff were extremely friendly and helpful. The Parliament buildings, the Rideau Centre and Byward Market are a short walk and there is a great breakfast place just around the corner at Bank and Laurier. The only thing I didn't like […] was that we were charged to watch regular television which I thought a bit strange. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    Bistro
    CA

    Sheraton Ottawa Hotel - Ottawa
    3.0 / 5
    Good
    "A poor Sheraton"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    my room had a common door with the adjacent room that was paper thin...any and all noise transferred quite easily. Secondly the air conditioner/heating fan was far too loud... Perhaps as it was Sunday there was no breakfast available lastly my directions from EXPEDIA were wrong
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding
    "Just Like in the Brochures!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a premium Sheraton property and is run like one. Check-in was friendly and efficient. The hotel looks good and the staff are excellent. Kudos to management at this property. The room we had was well appointed and comfortable....excellent bed...very comfortable. Generously proportioned. Halls and common areas were spotless and well maintained. […] Bar downstairs was convenient and well staffed. I would not hesitate to stay at this property again. Read more
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    bl
    CA

    Sheraton Ottawa Hotel - Ottawa
    4.0 / 5
    Excellent
    "Good business or weekend hotel but needs TLC"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The positives: excellent front desk staff (helpful); comfortable bed; spacious room; excellent facilities on site (e.g., dining); central location. The opportunities to improve: the heating/air unit in the room was extremely noisy (I just turned it off); the bathroom needs some upgrading (wood door frame rot) although everything appeared clean; the […] dining room staff at breakfast were inattentive (guests having to find their own clean tables and no staff present at times to pour coffee, etc.) I stayed on an extremely busy date so the cost was quite high and while I was glad to have a room, the price point was not competitive with some better quality properties in Ottawa (e.g., Westin and Chateau Laurier). Read more
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    Jack
    CA

    Sheraton Ottawa Hotel - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    CA

    Sheraton Ottawa Hotel - Ottawa
    1.0 / 5
    Poor
    "Items were stolen from my car!"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    I stayed at this hotel for 2 nights for a conference; I parked my car in their valet parking; during check out I noticed there are items missing from my car, from inside the glovebox. The hotel itself didn't even bother to care and simply said the hotel's parking is not manged by the hotel so literally not their problem!! They wrote down my phone number […] to contact from the hotel's manger bit of course that didn't happen. The parking manager sent me a form to fill out, which I'm going to follow up with. The hotel itself looks old, and the rooms are pretty retro. Bottomline I won't stay at this hotel again and I don't recommend it! Read more
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    Sassan
    CA
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