"Good hotel on the edge of a bad neighborhood"
The only problem I had was the hotel's location. The hotel was clean, service was great, and it was a comfortable room. But you need to know that it is on the edge of a "bad" neighborhood so when you go out the front door you must turn right. When I say "bad" I mean that you have a fair amount of sleaze right next to where it is located. Everything […] gets better when you turn right. Read moreGenuine Hotels.com guest review
"Great boutique hotel"
Excellent hotel, friendly staff, great location, very comfortable bedGenuine Hotels.com guest review
"Loved it! A great urban hotel."
This is a great revamp of an old creaky hotel - I saw reviews from people upset about the old bathroom grout, etc: this is a very old hotel and has new carpets, beds etc but some things are original. I think that's fine! The staff was amazing, very kind and helpful. We had drinks and snacks in the living room, perfect on everything. The bed was very […] comfortable although the pillows were too flat/too few. Loved the Malin & Goetz toiletries and the shower water pressure was fabulous. Read moreGenuine Hotels.com guest review
Our experience at the Clift was a wonderful. The room was simple yet tasteful and comfortable. Service was outstanding in all respects. The location is quite good for a weekend in San Francisco. Pricing quite reasonable for a hotel of this quality in San Francisco. Parking expensive, but valet service excellent.Genuine Hotels.com guest review
"Fun hotel, neighborhood on the edge."
Friends celebrating a birthday. Hotel is super fun and friendly. Only bummer is the location is on the edge of the tenderloin, so we were accosted by pan handlers every time we left. Be careful which way you walk to avoid the worst of it. Rooms and bathrooms are very small, but clean with comfortable beds.Genuine Hotels.com guest review
Staff was all very friendly. Hip hotel in the vacinity of Union Square and most likely best value (< $150 night when I stayed). Bar is great and draws a fun crowd so request a room at least several floors up for less noise. Only downside is that the bathrooms are very small.Genuine Hotels.com guest review
"Clift - great location"
the location of the hotel is great, works for me perfectlyGenuine Hotels.com guest review
My boyfriend and I really liked this hotel. It's a great location. Walking distance to so many great places. Only complaint I have is the shower. It takes forever to drain. Might've just been our room.Genuine Expedia guest review
"last minute fun!"
Last minute trip to SF on Halloween had an awesome time!!! Clift hosted an awesome party.....definitely will be back soon!Genuine Hotels.com guest review
"Great location close to Union Sq"
Great location 2 mins walk from Union Sq. Very comfy rooms, helpful staff at front desk. Had a great experience and would recommend to all travelling with family too..Genuine Expedia guest review
"I sent an email regarding issues during our stay."
See email. I sent a very lengthy email already. Not going to re write everything again.Genuine Expedia guest review
Response by Clift Thank you for your e-mail and a manager will be personally reaching out to you to discuss your concerns.
"Not like it used to be"
Great location near Union Square. I preferred the Clift when it had its old world charm, seen now only in the bar area. The staff were very helpful but the concierge didn't even have a decent sized map of the city. There was no information about what to do in the city in the room. Some bathroom tiles were chipped as were the door frames and the paint […] on one wall in the bedroom. The decor of the bedroom was mostly elegant but ruined by the orange acrylic nightstands and inside legs of the desk and desk chair. I'd give this 3-1/2 stars. Touch up paint, fix the tiles and get rid of the orange and I'd give it 4 stars. Read moreGenuine Expedia guest review
all bar and lobby. rooms are meh. bathroom's umm...petite.Genuine Expedia guest review
Response by Clift We are a historical building with many of the charms of old-school San Francisco. We have rooms with many variations of design and layout to accommodate the various needs of our guests. Should you ever be unhappy with your original room, the friendly Front Desk Staff are available 24 hours to fins the perfect room for your comfort.
"San Francisco visitor"
Could Improve in the checking inGenuine Hotels.com guest review
"The Clift fell off"
Expected the venerable Clift got Mondrian nightmare. Horns honking all night. All the charm is gone. While the service was still very good the nightmare quality of the lobby still lingers in my mind The room decor lacked color and was sterile. You had to walk into a pitch black room to reach a lamp with an odd power switch to get light. Had to call […] front desk for instructions. Won't be back--too bad for San Francisco to lose such a fine Edwardian hotel. Read moreGenuine Hotels.com guest review
"Nice, close to union square"
Very welcoming, the staff made our stay very pleasant, however they DID NOT advise us that if you walk in certain direction you'll find yourself in a very bad neighborhood. The concierge and front desk staff were amazing, and the hotel is contemporary. Our first night a fire alarm went off, and there was an order to evacuate, However the hotel staff […] check immediately and found that there was a false alarm, unlike another hotel in Houston in which the staff took forever to let us back in the room. On a negative note there beggars on the side walk but I think the hotel can not do anything about it, but request more police presence Read moreGenuine Expedia guest review
"great hotel and great location"
Great location and very cool lobby scene. Comfortable (soft) bed.Genuine Hotels.com guest review
"Great place to stay when the price is right"
Great place to stay. It's convenient to Union Square. You'll love this place. Don't pay over $250 a night though. It's not worth more than that in most cases.Genuine Hotels.com guest review
"Great location, comfy beds, time to update the car"
Great locattion, hreat lobby, and for th e most part the service was nice. Rooms were spacious and comfy beds, the carpet on the floor could use some updating.Genuine Hotels.com guest review
I love the feel of this hotel. It is clean, modern and conveniently located. The only problem is that the walls are very thin. So I always hear conversations in the adjacent rooms. It could be annoying sometimes if you have loud neighbors.Genuine Hotels.com guest review
"Classy hotel in a great location."
Staff was great, easy checking in and out. Doormen at the doors were helpful. Room was nice but no fridge/micro. Found big clumps of hair on the bathroom walls and a shaving razor. Many food/clothing spots within a block. Would stay again, I'm sure they don't always forget to clean the room well.Genuine Expedia guest review
Location was convenient, near many restaurants and shopping. For the most part safe part of SF.Genuine Expedia guest review
"Well Oiled Machine!"
Friendly Staff and Seamless Check in. Given best room possible in my Category! Couple of Drink Tickets for the Adjoining Lobby Bar! Hip Scene.....! Given the utmost attention when asking any questions to the Staff. Housekeeping and Room Service was prompt and my wish was their Command!......I felt that I was dealing with a well oiled machine and couldn't […] be happier with the Rate!! I sang Hotel.coms praises to everyone! Thanks Again for the Stay!! A Happy Guest, Eric Baptista. Read moreGenuine Hotels.com guest review
"1st time in SF"
My first time in San Francisco and the smoothest hotel experience I've had to date. Check-In was easy, the entrance and lobby were beautiful, room was clean, comfortable and quaint. The exquisite hotel bar made it easy for my friend to meet me and hang out. Would definitely stay again.Genuine Hotels.com guest review
"Lots of waiting"
The hotel was really understaffed. Took forever for the one person at the front desk to get through the line of people waiting to check in and the lobby is like a night club. Valet also took almost 30 minutes to get my car while there was no one else ahead of me.Genuine Hotels.com guest review
I traveled with my boyfriend and we did not take kids. The decor is fascinating in the lobby, aka "living room". There were international travelers and the staff was very friendly, knowledgeable and helpful. I would definitely stay there again.Genuine Expedia guest review
"Everything was just perfect!!!"
JUST LOVELY. LOVELY. LOVELY. Our precious double room got broken bc people from previous stay apparently partied too hard on New Year's Eve. We got upgraded into a suite, which was AMAZING. We will def come back to this hotel next time!!!Genuine Hotels.com guest review
Excellent customer service. Will stay againGenuine Hotels.com guest review
PositiveGenuine Hotels.com guest review
Good hotel great servicesGenuine Hotels.com guest review
"Good and simple."
It was good. It was nice and would definitely stay there again.Genuine Hotels.com guest review
"Nice hotel, nice Crowd"
Very well located and very well installed and nice peoble working in it.Genuine Expedia guest review
"GREAT EXPERIENCE !!!"
Excellent in every way!! (Very clean, beatiful room, great view, very spacious, great service, super location, and extremely helpful and Friendly concierge .)Genuine Hotels.com guest review
Food in room service amazing. Great stay amazing price.Genuine Hotels.com guest review
"Quiet and comfy"
The room was clean and comfy and the pillows were especially nice. The staff was super helpful, friendly and professional. Our only complaint is that the decor is bizarre and the furniture in the room has lots of sharp edges to bang your shins on. But the room was also clean, quiet, and spacious. Overall, a welcome respite from the noise and bustle […] of the city. Read moreGenuine Hotels.com guest review
"Really nice hotel, great location"
My husband and I stayed at the Clift for three nights over the new year. We really enjoyed our stay. The room was bright and clean - huge bed, and great extras available along with the minibar. The bathroom was compact, but definitely functional. The only downside were that the walls are thin, so you do hear muffled talking, etc from the rooms next […] door. The hotel is right in the center of the city, though, so I doubt those traveling here are looking for a nice, quiet getaway! That being said, the location was great! About a 5 minute walk to the nearest Bart station, tons of restaurants within walking distance, only a several minute walk to Union Square, and bonus - a Starbucks right across the street! This hotel is owned by the same group that owns the Delano and the Mondrian in South Beach, so it was wonderful to be able to stay at a higher level hotel for such a great price. Would definitely stay here again. Read moreGenuine Hotels.com guest review
Our stay was wonderful, staff was helpful, efficient & very pleasant. We were in San Francisco to celebrate our anniversary & our stay at The Clift made our trip more enjoyable.Genuine Hotels.com guest review
"Nice but starting to fade (appearance and service)"
Nice hotel but its a bit dated and understaffed. Poor service at reception and check in. Valet service for cars very slow and understaffed. Room was not made up all day, we returned after 4pm being out the whole day and had to call housekeeping to come get our room cleaned.Genuine Hotels.com guest review
"Outdated, Dark and Dirty"
The rooms and hallways are old, outdated and in desperate need of a makeover. Though the room was quite large, the furnishings were sparse and extremely old; it looked like a barren room in a dollhouse made in 1956. The bathroom was industrial and the fixtures looked like something you would find in a stadium or large office bathroom. The elevators […] were old, dark, dank and dirty. The staff was courteous but also inconspicuous, and our room wasn't cleaned until after 3pm (though we woke up early and were out of the room except for a brief afternoon stop to change clothes). I would not stay here unless and until they make significant upgrades to the accommodations. Read moreGenuine Hotels.com guest review
Response by Clift The design concept of the hotel is such that we created a sense of wonder and excitement in the lobby and bar areas and a minimalistic serene atmosphere in the guest rooms meant to encourage relaxation. Each concept was done with purpose and a sense of original style.
Nice and close to downtown.Genuine Hotels.com guest review
"One night at the Clift"
Very comfortable overall, great service.Genuine Hotels.com guest review
"Get your Starck fix in the middle of SF"
The Clift still has all the Philippe Starck chic and playfulness, and now the service is warm, friendly and knowledgeable. Room 1010 was efficient and comfortable with a great view. Only had to ask the sheets to be changed upon arrival because I found a long hair under the duvet, but I noticed it might have come from the cleaning lady herself (this […] always happens to me for some reason). Otherwise, it's an unbeatable location, elegant atmosphere and has attentive staff. Walls are thin, so if neighbors get rowdy, call front desk, and they'll take care of it. Read moreGenuine Hotels.com guest review
"Great room, amazing atmosphere!"
Had a problem with check in the morning we arrived but the desk clerk made everything better by bumping us up to the deluxe suite and it was really nice! The only issue I had was the fact that there was no refrigerator or microwave in the room. But it was a small price to pay for such an amazing stay. Thank you to the staff, we'll be coming back ag […] ain Read moreGenuine Hotels.com guest review
"Nice hotel for great price in San Francisco"
My hotel experience at the Clift was great! Staff was friendly and helpful, and I loved the vibe of the hotel. The fireplace in the lobby, the bar, the cool sitting areas around the lobby... all added to the overall cool aura of the Clift. I upgraded to a studio because the price was so affordable for the San Francisco area and definitely didn't regret […] it. The room was huge! And definitely very comfortable. Our friends that chose to stay in a slightly cheaper hotel were definitely jealous of our room, overall a great experience. Read moreGenuine Expedia guest review
Great no problemGenuine Hotels.com guest review
"Replace the tub!"
The tub had chipped enamel or the enamel was simply wearing thin. The exterior windows were very dirty. You need to contact room service to get ice. The bed was very comfortable, and the staff was very professional, but for a $450 room with $50 parking it was definitely not worth the price.Genuine Hotels.com guest review
Great location!! Will come back for sure!! The rooms were big!! Most confortble bed!! Close to everything, the toilet didn't flush well but we didn't call to complain about it..Genuine Expedia guest review
"Good hotel - good location"
Good hotel near Union Square. The hotel was clean and the personal were very nice.Genuine Hotels.com guest review
"Nice hotel but too many bums on the street nearby."
Nice hotel but too many bums on the street directly outside of the hotel. The bathroom space was very tight.Genuine Expedia guest review
Response by Clift Thank you for choosing Clift for your stay in San Francisco and for the feedback you have provided. We are centrally located to some of the best shopping and tourist attractions in the city, which unfortunately attracts more vagrants to the area. With this in mind, we do ensure that they remain away from all exits near the hotel to help with the comfort level of our guests.
"Fun atmosphere for a birthday getaway."
Stayed for a night for my annual in the city birthday celebration. Happened to get a great deal on a room and a free upgrade to a top flor room!Genuine Expedia guest review
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