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1 room, 2 adults
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Krystal Cancun, Cancun

3.5 stars
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Beachfront resort in Cancun with spa, outdoor pool

  • Free WiFi and free parking

Main amenities

  • 385 smoke-free guestrooms
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free children's club
  • Health club
  • Beach umbrellas
  • Business center
  • Airport shuttle

What’s around

  • In Hotel Zone
  • La Isla Shopping Mall (2.2 mi / 3.5 km)
  • Cancun Convention Center (0.1 mi / 0.2 km)
  • Forum Beach (0.1 mi / 0.2 km)
  • Playa Gaviota Azul (0.1 mi / 0.2 km)
  • Delphinus Dreams (0.2 mi / 0.3 km)
Good3.6 / 5
  • I not happy the mirros to dirty the bathroom same the coffe maker doesn't workJul 7, 2015
  • This hotel is in a great location but very disappointed overall. The staff was not…Jun 19, 2015
See all 646 Hotels.com reviews
From 2,665 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $122
  • Family Studio, Ocean View
  • Club Room
  • Standard Room
  • Standard Room, 1 King Bed
  • Romantic Room, 1 King Bed, Oceanfront
  • Club Room, 1 King Bed
  • Standard Room
  • Deluxe Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 385 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Accessible parking

Other information

  • Smoke-free property
  • All-inclusive rates available

Also known as

  • Cancun Krystal
  • Hotel Krystal Cancun
  • Krystal Cancun
  • Krystal Cancun
  • Krystal Hotel Cancun
  • Krystal Hotel
  • Krystal Hotel Cancun
  • Nh Krystal Cancun
  • Krystal Resort Cancun
  • Krystal Cancun Reviews
  • Nh Krystal

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 230 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 400 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Swim-up bar
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Garden
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Fireplace
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The Harmony full-service spa offers a Turkish bath, manicures and pedicures, massages, body scrubs, aromatherapy and facial treatments.

Dining

El Mortero - This theme restaurant specializes in Mexican cuisine.

Las Velas - This restaurant is located by the pool.

Aquamarina - Onsite restaurant.

La Fisheria - Onsite seafood restaurant.

Krystal Cancun, Cancun’s small print

Also known as

  • Cancun Krystal
  • Hotel Krystal Cancun
  • Krystal Cancun
  • Krystal Cancun
  • Krystal Hotel Cancun
  • Krystal Hotel
  • Krystal Hotel Cancun
  • Nh Krystal Cancun
  • Krystal Resort Cancun
  • Krystal Cancun Reviews
  • Nh Krystal

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 230 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 400 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Krystal Cancun, Cancun

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