"Concorde Opera Paris"
We enjoyed the stay of 4 nights. The room was small but the price was also attractive. Service was very attentive and helpful particularly the bellmen and the concierge. The hotel is well located with easy access to several metro lines and numerous bus routes. I would gladly stay there again.Genuine Hotels.com guest review
The rooms were too hot even after complaining to the receptionist, they sent a maintenance guy who stated that it was working when it wasn't.Genuine Hotels.com guest review
"Convenient location - very nice hotel"
Hotel was great. Staff really courteous and spoke great English.Genuine Hotels.com guest review
"Excellent Location & Value, Historic Grand Hotel"
We stayed 8 nights in superior room w. balcony french doors overlooking busy front streets. Overall, Excellent & Comfortable. Room was small & bathroom large. Bed comfy, all clean. Concierges always helpful with any little thing & directions. Highly recommend location for all transport & walkers. Howevers include: flaky Wi-Fi, tho free, inconsistent […] & frustrating. Shower temp uneven. Had to squeeze between end of bed & desk. Hotel could improve room layout by hanging TV on wall, smaller desk. Housekeeping & Rm Service fast on requests. Room A/C fine & windows truly soundproof street noise. No hotel bathrobes, tho didn't ask. Think you could pay much more & not do better in Paris. Read moreGenuine Hotels.com guest review
one of the best I have been to in Paris. The staff was incredibly efficient and extremely helpful on all accounts. Location was probably the most central in terms of trains and subway convenience. I would definitely stay there again.Genuine Hotels.com guest review
"Great hotel for price; great location"
very, very small rooms, but they have everything you would need. Hotel in a great location and beautiful history.Genuine Expedia guest review
"Great hotel for everyone!"
Everyone was very helpful, could not do enough for us. Only small problem would be we had three in the room third person had a rollaway.Genuine Expedia guest review
Loved itGenuine Hotels.com guest review
"Ok, but not great"
NO AC! they just give you a junky fan, They Also charged us $58 per day for breakfast which they told us was going to be free. There are homeless people sleeping next to building which leaves a not so nice smell when you walk in and Spray paint on side of building.On the plus side the people who worked were nice, and is next to the train station, but […] if it where to go back i would say closer to Notre Dam it seems like a nice Area. Read moreGenuine Hotels.com guest review
"Met all expectations for a Paris hotel"
Traveling with two little kids (5 & 1), we had the junior suite. It was very clean and spacious (paris hotels are notorious for small rooms). Staff were very accomodating, friendly and helpful. Location is great with the RER and metro right outside doorsteps. Starbucks just outside, two malls within blocks and a good shopping area while most major sites […] are within 30 minute walking. Reccomend. Read moreGenuine Hotels.com guest review
"next to the gare st. lazare"
Overall, good. The check-in staff immediately tried to upsell us to a room that cost about double the room we booked. The concierge was helpful with instructions on using the Metro, which was very conveniently located. There is a direct Metro line connecting the Gare St. Lazare and the Gare de Lyon (#14) that was not obvious from the maps. The room […] was very warm, and we could not run the fan without heat. The bathroom ceiling was sagging from the top of the room. But the room was quiet. Read moreGenuine Hotels.com guest review
"Excellent hotel, but small bathroom."
The bathroom is really tiny and the toilet room was stinky sometimes. But besides that, the hotel has an excellent location and the main hall is simply beautiful!Genuine Expedia guest review
"OK hotel, no internet in rooms"
The hotel needs some maintenance. the rooms seem a little run down. they offer internet in the rooms but it does not work, just in the lobby. so if your interest in having wifi in your room this hotel is not for you. when we complained to the front desk they dismissed us. they were not very friendly. over all the hotel is OK, ive stayed in better ones […] for similar prices. Read moreGenuine Expedia guest review
Another great stay in one of the courtyard-facing Deluxe rooms. Quiet, clean, lovely hotel bar & staff, great location to get to anywhere. Only minor item on the wish list for next time - it would be lovely if there was a complimentary or even for pay coffee station in the lobby or bar, since we either had to exit the hotel to lug coffee in from down […] the block, or pay for the full breakfast in the hotel or room service - no other options. Other than that, it was great. Read moreGenuine Hotels.com guest review
"April in Paris"
Lobby is beautiful. Staff is very nice. Room had a lot of paint peeling and shower had a hole in the ceiling. A/C was not comfortable, alternative was to open a window but it faced the train station which was noisy.Genuine Expedia guest review
Great old hotel in a convenient location with a friendly staff.Genuine Expedia guest review
"Concorde Opera - grand, yet intimate"
Beautiful hotel... Great location - near train station, metro and a multitude of restaurants & shopping. Excellent service with friendly help. Our room was comfortable for 3 people, with windows opening to the street. The windows were thick and solid, blocking out all but construction noise (which no window could do). The room was very neat and clean […] as well, with more than adequate space. Elevators were always available and easily fit several people, as opposed to some smaller Paris hotel elevators. And above all, the lobby is stunning. The only nitpicks to even comment on would be that the shower tiles could use a bit of attention (in the grout), and the bathroom could use some ventilation. Other than that, it was nearly perfect. I am very glad we chose this hotel for 3 adults. Read moreGenuine Hotels.com guest review
Decent neighborhood with lots of activity considering the train station next door. Convenient. Excellent staff service and courtesy. Large room, a bit shabby but well-kept and authentic grand style. I would stay here again.Genuine Hotels.com guest review
"great value, classic old paris hotel"
Conveniently located by Saint Lazare metro and train station. Very close to Pritemps and Gallerie Lafayette for shopping. Cafes/restaurants nearby.Genuine Hotels.com guest review
"Concorde Opera Hotel in Paris-excellent location"
Hotel lobby is lovely. Rooms are a bit dated and coud use new cartpeting, but otherwise clean. Asked for a king size bed upon check-in and we got 2 twins pushed together, but very comfortable beds. Room was very warm upon entry but was able to turn down thermostat and open windows. Our room was street side which was ok for us as we grew up in NYC and […] we liked the sights on the street. Great bar in the lobby. Good buffet breakfast. Very comfortable to hang out in and good service. Lots of restaurants and shops near the hotel and a great train station at the corner. Would stay here again. Read moreGenuine Hotels.com guest review
"Winter in Paris 2011/12"
This hotel leave very good impressions. Comfortable rooms,very beautiful furniture and lobby on the fist floor, of course very service and stuff. Beautiful view from the window and a lot of shopping centers around.Genuine Expedia guest review
"Hotel Opera, Paris"
This hotel is under construction. In my opinion it should be closed until it is finished. The noise starts at 8am and goes on all day. It was impossible to enjoy the hotel.Genuine Hotels.com guest review
i did not have hot water for the entire afternoon because of the rennovationGenuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Guest, We are very sorry to hear the renovations works impacted your stay. Be advised that the water cut off was en exceptional and unexpected event. We hope to welcome you back soon ! Morgan Mondoloni Duty Manager
"Concorde Opera Paris - I will be back"
Travelled to Paris for a weekend with friends. Really enjoyed staying in Concorde Opera Paris. I found all hotel staff extremely pleasant and professional in particular the Reception Staff. The hotel is within easy distance of many of Paris' main attractions and the area felt safe to walk around.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Customer, Thank you so much for these nice words !! Be sure that it will be shared with all staff who will hightly appreciate your feedback. We hope to have the pleasure of welcoming you back soon ! Have a great day, Pauline Duty Manager
"Renovations! Call before you book!"
the first 6 rooms my wife and I looked at after we rejected the first one because it smelled horrible were equally horrible. We finally upgraded for 60 euros to a newly renovated room which was awesome. I would strongly recommend to make sure you call before you book to ensure the entire renovation project was completed. They started jackhammering at […] 9 am!!! ouch!!! Read moreGenuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Customer, Thank you for sharing for opinion. we are happy to learn that you enjoyed our new rooms. We do apology for the disturbance occured. Hope to have the pleqsure to see you back soon. Regards, Pauline
"Good location for getting about on foot or metro"
Only used for room only basis but plenty of places nearby for breakfast or evening meals. Do not recommend the Marco Polo restaurant across the street as the service was poor and food pricey.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Guest, Thank you very much to take the time to leave us a comment further to your stay.Indeed, there is a lot of good places to eat surrounding the hotel as we are very central, we are very pleased to know that you enjoyed some of them. Next time, don't hesitate to contact our concierge who will be happy to advise you according to your preferences. We also provide breakfast and our Terminus restaurant will open again on September. We look forward to the pleasure of welcoming you back to the hotel Concorde Opera Paris. With all our best regards,
"Wife's 30th Birthday"
Spent 2 nights here for my wife's 30th birthday. Great rooms and a good location. Staff were nice but not very personable. Food at hotel was expensive. Would stay here again.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Matin, Thank you for taking the time to write a review. We truly appreciate your feedback regarding your stay with us at Concorde Opéra Paris. We are very glad to know that you had a very enjoyable stay in our hotel. Your sepcial comment about our service was taken by our great attention. We try our best to improve the quality of service day by day. We wish to welcome you again for your future travel in Paris. Kind regards, Jie
Great hotel in a lovely location. The room was small and only had a double bed. The bathroom was light and spacious. Maid service was daily, we stayed for 3 nights. We didn't eat or drink at the hotel as we like to go out. For the money this hotel was very good.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Karen, Thank you very much for taking the time to share these words further to your stay in Paris with us. We are pleased to know that you enjoyed your stay and came back home with good feeling in mind. Hope to have the pleasure to welcome you back soon, Best regards, Jie
Staff were lovely and helpful. Hotel is very central and is great for getting around. Food and drinks are quite expensive, but then so is Paris. Unfortunately due to renovations the room was very noisy with a view of a crane. If windows were closed it was fine but the air conditioning wasn't working and it was very hot. This was sorted though. Despite […] the restrictions we had we still had a lovely stay and I'm sure once they have finished it will be worth it. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Jennifer, I would like to thank you for taking the time to leave a comment further to your stay. We are extremely pleased to hear that you enjoyed your stay at the hotel Concorde Opera Paris. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one. Pleas accept my sincere apologies for the disturbance caused by our refurbishment. This action is necessary to improve our sandard and our quality of service. We look forward to the pleasure of welcoming you back to the hotel Concorde Opera Paris.which will become Hilton Opera Paris in November. With all our very best regards, Jie
"Hotel close to opera house"
Hotel looked attractive but room was very small. The air conditioning was on as high as possible for hours but the room never cooled down. I had an accident and asked the concierge for some ice for my ankle. One hour and 3 phone calls later I received some. I asked details about a taxi to the airport. I asked the hotel to hold my case on the day of […] checkout and was asked what time I needed it. They put it into the taxi and I found there was €19.50 on the meter. I had never been told about this when I asked for the details. This was unprofessional and unfair to a 70 year old lady travelling on her own. I was unimpressed. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear guest Thank you for taking the time to leave us a comment. We deeply regret the negative impression we gave you. Be assured that your concerns is our primary care. Your impressions have been shared with the right people to ensure this situation is avoided inthe future. The Concorde Opera Paris recently joined the Hilton family as an affiliate since mid-April 2014 the hotel is undergoing full and comprehensive refurbishments. We are expecting to have all works finalized by Summer 2015 . We look forward to the pleasure of welcoming you back to the hotel Concorde Opera Paris. With all our very best regards,
"Rooms need updating."
Hotel outside is a beautiful building. Inside - our room needed updating.. paint peeling off, bedroom very small.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Customer, Thank for your comment; we are currently under a major renovation programm. We expect to have finish in spring 2015. Hope you would be back at this time ! regards, Pauline
"close to shops and trains"
lovely hotel, friendly staff and very good location, close to shopsGenuine Expedia guest review
Response by Concorde Opéra Paris Dear maria, Thank you very much for taking the time to share these words further to your stay in Paris with us. We are pleased to learn that you enjoyed your stay and came back home with good feeling in mind. Hope to have the pleasure to welcome you back soon; Best regards, Rocio
the hotel is very noisey due to renovations.drilling and hammering constantly during the day safe doesn't work no lounge area comfortable bed good bathroomGenuine Expedia guest review
"Lovely hotel, great location"
Lovely hotel, great room size in perfect location. Staff service excellent. Would thoroughly recommend hotel.Genuine Expedia guest review
Response by Concorde Opéra Paris hello, Thank you very much for sharing your opinion ! Hope to see you soon, Regards, Pauline
"Nice hotel, very well situated"
Nice hotel, very central. Close to subways. Staff very friendly and helpful. However, rooms very small but expensive. Better value to eat in nearby restaurants.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Traveler, Thank you for taking the time to write a review. We truly appreciate your feedback regarding your stay with us at Concorde Opéra Paris. Kindest regards Rossella
"central hotel with great facilities"
this hotel is close to the station and lots of eateries. The staff are amazingly friendly and helpful and we enjoyed the renovation surprises each day, bringing a new and better look.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Rita, Thank you for the nice comments about the service delivered from our teams! Hope to have the pleasure to welcome you back after the renovations, when deciding another visit in the City of Lights! Kind Regards
Located in the heart of the city and the station just around the corner. Very friendly and professional staff. I would love to stay in there again.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Customer, Thank you very much for your comments ! We are sinccerely happy to learn thta you had a agreable time in Paris with us. Hope to see you soon, regards, Pauline
"Pathetic Service - Stay away....,"
The only good thing I can say about this hotel is the concierge service. They were very helpful and friendly. But from the reception staff to the house-keeping, they areGenuine Hotels.com guest review
From stepping foot inside the hotel we could tell that it was going to be an amazing experience in Paris. The hotel lobby was very grand by my standards with nice chandeliers and nice touches to the decor. The staff were very friendly and helpful, speaking fluently in English and French. The rooms are kept nice and clean, with balconies that open out […] onto the street with nice views. The room was a perfect, cosy size for a romantic get away. Food ordered (crème brûlée) was delicious and perfect! It was within walking distance (half an hour) of all the tourist attractions one might want to visit; arc de triomphe, eiffel tower, the louvre, moulin rouge, notre dame etc. We enjoyed walking as you could really get a good feel for Paris. However, if you do not enjoy walking, taxis can be easily taken outside. There are also lots of restaurants and cafes nearby. We couldn't have asked for a better experience. Read moreGenuine Expedia guest review
"The hotel was pleasant but was too far from centre"
Hotel nice but extras were overpriced and definitely designed to put people off.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Guest, Thank you for your comments of our hotel following a recent stay. We obviously will be carefully reviewing the various issues raised and thank you for feedback, essential to our existence. With best regards
"Not quite what I hoped"
Basically a good hotel but an international hotel not to offer room service food offering on a Sunday is poor.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Traveler, Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the point you have outlined and considering your suggestion. Kindest regards
"Central Paris hotel beautiful style"
What a great experience from the time we arrived! All staff helpful and attentive. Hotel apparently being upgraded but no problem with room we did not eat in so can't comment on food. Thanks to allGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Traveler, Thank you very much for taking the time to share these words further to your stay in Paris with us. We are pleased to learn that you enjoyed your stay and came back home with good feeling in mind. Hope to have the pleasure to welcome you back soon; Best regards, Rossella
The hotel was in the perfect location. It was central and there was certainly no shortage of restaurants nearby. The hotel was stunning and the staff were very helpful- especially with our pigeon French! The room was basic, but had everything we needed. We had a fantastic stay!Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Katie, I am glad that you had a such wonderful stay with us! Thank you for the nice comments about the service delivered from our teams. Hope to see you back very soon in the heart of Paris. Kind Regards,
"Great location - tiny room."
The hotel is in a brilliant location and the public areas are stunning. Our room was tiny but comfortable and clean with just about enough storage space. However there was only one mirror and that was in the bathroom. It could have done with a mirror above the desk and a full length mirror somewhere. Free wifi was appreciated. The soundproofing was […] great with the windows closed and the hotel itself was nice and quiet. Would stay there again but ask for a bigger room. Read moreGenuine Expedia guest review
"you get what you pay for"
Paris is expensive and I booked this through a discount site. The room was small, the bed uncomfortable, this was the second room as we didn't want a smoking room. It's got a nice lobby and I'm sure if you pay enough the rooms will be bigger and in better condition than ours was.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Mark, Thank you for taking the time to write a review. We truly appreciate your feedback regarding your stay with us at Concorde Opéra Paris. I am sorry that the room allocated on this occasion did not meet your needs. For your information, from mid April 2014 the hotel will be undergoing full and comprehensive refurbishments throughout all areas of the hotel. I would be happy to help you pick the perfect room for a future stay. Best from Paris
"Clean rooms fab location"
Clean rooms, staff friendly and very helpful. Fab location - metro, RER and train station on your doorstep.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Val, Thank you very much for taking the time to share these words further to your stay in Paris with us. Hope to have the pleasure to welcome you back, when deciding another visit in the City of Lights!
"Great location but awful room"
Great location but awful roomGenuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Guest, Thank for your short but intereseting review. From mid April 2014 the hotel will be undergoing full and comprehensive refurbishments throughout all areas of the hotel and I will be more than happy to help you to find your perfect room. Awaiting the pleasure to welcome you back should you change your mind? Regards
Great Location to explore Paris, beautiful hotel with very friendly and attentive staffGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Guest, I am glad you had a wonderful stay with us! Thank you for the nice comments about the service delivered from our teams. Kindest regards
"Very enjoyable hotel in central location"
We are a couple with a young toddler. We booked a suite for our stay and after reading some of the reviews were a little worried. However we had a great time and the hotel was ideal for us. The staff were excellent making us feel very welcome, our son was given a cuddly toy on arrival which made him very happy (and it came everywhere with us!). Other […] plus points include great location being within walking distance to all major sights, there are a number of cafés and restaurants nearby and the entrance hall of the hotel is very grand. The room was a good size and being on the 5th floor had amazing views of the top of the Eiffel Tower at night. The only slight negative was that the rooms are slightly dated however they are very clean and the hotel has pointed out on another post they are starting refurbishments this year. Overall we were very pleased and would go there again. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Traveler, Thank you for your kind words regarding the service you received from our teams. We pride ourselves on superior customer service and I am glad to see that team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and their supervisors.
"Good location, room average, drinks expensive"
Great location being right next door to Gare St Lazare and walking distance to many good restaurants. Room was very tired though and bathroom, although large, had many broken tiles and looked scruffy because of it. There are noisy building works going on right outside, but thankfully the double glazing does work well. Big disappointment was the extortionate […] price for drinks, not only in the bar, but minibar in the room as well. Expected more in terms of room quality and size and so was a bit disappointed. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Maria, Thank you for leaving your comment further your stay at Concorde Opera Paris. I am sorry that the room allocated on this occasion did not meet your needs, for your information we have a wide variety of rooms and suites available, I would be happy to help you pick the perfect room for a future stay. We hope to have the pleasure to welcome you back. Kind regards
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