"Concorde Opera - grand, yet intimate"
Beautiful hotel... Great location - near train station, metro and a multitude of restaurants & shopping. Excellent service with friendly help. Our room was comfortable for 3 people, with windows opening to the street. The windows were thick and solid, blocking out all but construction noise (which no window could do). The room was very neat and clean […] as well, with more than adequate space. Elevators were always available and easily fit several people, as opposed to some smaller Paris hotel elevators. And above all, the lobby is stunning. The only nitpicks to even comment on would be that the shower tiles could use a bit of attention (in the grout), and the bathroom could use some ventilation. Other than that, it was nearly perfect. I am very glad we chose this hotel for 3 adults. Read moreGenuine Hotels.com guest review
Decent neighborhood with lots of activity considering the train station next door. Convenient. Excellent staff service and courtesy. Large room, a bit shabby but well-kept and authentic grand style. I would stay here again.Genuine Hotels.com guest review
"great value, classic old paris hotel"
Conveniently located by Saint Lazare metro and train station. Very close to Pritemps and Gallerie Lafayette for shopping. Cafes/restaurants nearby.Genuine Hotels.com guest review
"Concorde Opera Hotel in Paris-excellent location"
Hotel lobby is lovely. Rooms are a bit dated and coud use new cartpeting, but otherwise clean. Asked for a king size bed upon check-in and we got 2 twins pushed together, but very comfortable beds. Room was very warm upon entry but was able to turn down thermostat and open windows. Our room was street side which was ok for us as we grew up in NYC and […] we liked the sights on the street. Great bar in the lobby. Good buffet breakfast. Very comfortable to hang out in and good service. Lots of restaurants and shops near the hotel and a great train station at the corner. Would stay here again. Read moreGenuine Hotels.com guest review
"Winter in Paris 2011/12"
This hotel leave very good impressions. Comfortable rooms,very beautiful furniture and lobby on the fist floor, of course very service and stuff. Beautiful view from the window and a lot of shopping centers around.Genuine Expedia guest review
"Great location but hotel not as advertised"
We booked a superior room and was very disppointed with its amenties and size (did not look like any of the pictures on the internet). Also there was no view - their website refers to views from all rooms. When we enquired at front desk we were told that there are two types of rooms - the inside and the outside - nowhere on any of the internet references […] for this hotel does it say that a superior room as opposed to a delux room would have no view. Apart from a small wardrobe there was nowhere to store your clothes.We had requested a queen bed - instead got two twins put together which is very uncomfortable for a couple. Front desk were not helpful in addressing our concerns and when we requested a different room were told we would have to pay extra Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Thank you for taking the time out of your schedule to write a review regarding your recent stay at our hotel. I apologize about the pool being closed off for the 2 weddings. We rarely close the pool we understand this is an important amenity for our guests and if we do close it, we will only do so for a maximum of 6 hours.
"Met expectations exactly."
The hotel provided everything one would expect: clean rooms, prompt room-makeup, friendly, efficient front-desk and concierge service. It's location adjacent to Gare St Lazare makes it handy for getting around if you choose to take the Metro and there were always taxis in front of the hotel. It is maybe 10 blocks from Plaza de la Concorde and the Champs […] Elysee. It is a fun walk between them with plenty of shops and eateries. It is also close to the Garnier Opera and, if you like walking, within reasonable distance to the Louvre in one direction and the Arch de Triomphe in the other. We asked for buckets of ice each evening for our Champagne and it always arrived within minutes. I can find no faults with the htoel. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Thank you for your comments. We have some great things coming to Delta Winnipeg and our exterior renovation is just the start. We're also glad you enjoyed the "Elephant and Castle" pub and restaurant. It's a great spot to catch up with old friends and meet new ones. We hope to have you return as our guest to see us during our transformation and especially after our rooms are renovated. It's definitely an exciting time for us!
"Concorde Opera Paris-Beautiful with great location"
Perfect location to shopping, sight seeing and train station. The concierge is a gem, helping a tourist find her way. The room was clean and comfy, a bit pricey but worth it. Beware the train station is not the place for night strolling with folks sleeping on the sidewalks.Genuine Hotels.com guest review
wonderful in every wayGenuine Hotels.com guest review
I would highly recommend this hotel to anyone going to Paris. The hotel and room were very clean. The location is great and walkable to many attractions. There is also a train station right next door that can get you to the rest of them The concierge was top notch as well in giving us good hints on how to get the most out of our trip and great restaurants […] in the area or throughout paris. Read moreGenuine Hotels.com guest review
Response by Concorde Opéra Paris We would like to thank you for taking the time to leave your feed back and are extremely pleased to hear that you enjoyed your stay at the hotel Concorde Opera Paris. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one.
"Concorde Opera Paris"
Upon arrival, we upgraded to the Rotunde Suite because it was available earlier-- and it was amazing!! The walk-in closet was lined in wood and plenty big. The ceilings were high and we had 3 big bay windows on the corner. The room was a really nice size. The website says the room has a Queen bed but it actually has a King. Two drawbacks were as follows: […] 1) We could hear the security dogs in the nearby St. Lazare train station -- barking at night, and 2) we read a prior Expedia review that said the hotel had an arrangement w/ a nearby Fitness Center. That turned out to be 20Euro/person. Otherwise, it worked out well for our 5 night stay. Thank you Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Ali B. Thank you very much for taking the time to leave a comment further to your stay. We are extremely pleased to hear that you enjoyed your stay.Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one. We look forward to the pleasure of welcoming you back to the hotel Concorde Opera Paris. With all our very best regards,
"Don't stay here"
Upon entering the lobby you think you have reserved a four star room. Once you are in the room it's a whole different story. Peeling walls, no outlet or hairdryer in bathroom. Crazy water temp variation while you are showering. Toilets that run, the room was totally outdated not in a good French classic way. The bed was hard as a rock. I will never […] stay here again. They graciously offered to VIP upgrade me on my next stay but I won't be back. Paris hotels are a crap shoot for sure. Go with a US chain if you can. Read moreGenuine Hotels.com guest review
Response by Concorde Opéra Paris We are deeply sorry to hear that you are disappointed with your stay. We have taken good note of all your comments and would like to apologize for the inconvenience caused.Be sure that they have been transmitted to the concerned person. Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation.
The hotel itself was great. The area...not so much. The hotel is right beside a major train station, which can be good if you are connecting to other cities and the metro is just around the corner. However, the homeless and street people are living on the curb right beside the hotel! There was a lot of noise at night from street bikes and people yelling […] on the streets. The area was not charming. The staff and the service was excellent though. The rooms are really large for Europe standards. The staff was certainly helpful in booking excursions. Didn't eat there because it was so expensive, so can't remark on the food. Read moreGenuine Expedia guest review
The rooms need to be updated. The staff is very nice, but bathrooms were very dated and dirty.Genuine Hotels.com guest review
"Beautiful & Well Located"
I booked this hotel without knowing how we would get around Paris. The hotel is located near a major train station and metro lines, which was nice considering we were pedestrians during our visit. The hotel staff was both friendly & helpful. The room was spacious and well appointed. The historic hotel & lobby was a bit more formal than we anticipated […] for our "backpacking" adventure, but we enjoyed the luxury for the 2 days we were there. Read moreGenuine Hotels.com guest review
Response by Concorde Opéra Paris Thank you very much for your feedback. We are glad to learn that you enjoyed your stay at the Concorde Opera Paris and the location of the hotel. Waiting to welcome you again,
"A pleasure right in the heart of Paris!"
We had 2 nights at this hotel. Upon check in we were upgraded to a suite. The room was spacious, comfortable and we did not want for anything. The location was excellent for shopping and access to the Metro. Staff were friendly and helpful. Would definitely stay here again and would highly recommend this hotel to other travellers. If you can get it […] at a reduced rate, which we did, then that's what makes it palatable for sure. Paris is expensive so getting accommodation at last minutes prices makes it more affordable. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris I truly apologize that we were unable to accommodate your request for a specific bed type. We take great pride in providing all of our guests with memorable experiences and excellent service. We would love the opportunity to make it up to you and prove that we are capable of exceeding your expectations. I hope that you might give us a second chance the next time you and your husband need a relaxing getaway...
"Very attractive and well located classical hotel"
The lobby is beautifully classical, as is the rest of the hotel. The elevators and modern and fast, and the bathroom have been updated. The level of service from the multilingual staff was excellent: efficient, courteous, and cheerful. The two rooms we had were small (it's Paris), but well laid out. The one one the 4th "etage" was a bit cramped for […] two, but the one on the "1er etage" was extremely comfortable for a 7 day stay. The flat screen TV worked fine, and had cable news in English and various other languages. Regular TV programming was only in French. Avoid the minibar, room service, and clothes cleaning when possible, as they are extremely expensive. The hotel restaurant, on the other hand, is moderately priced. Overall we were extremely pleased with our stay and would happily stay there again. Read moreGenuine Hotels.com guest review
"great old hotel"
beautiful hotel in a great central location. Helpful staff and very comfortable roomGenuine Hotels.com guest review
"concorde opera paris"
the location was not good. Too noisy. Next to Gare saint lazare. The hotel lobby is nice, the rooms are small, but the bathrooms are large. breakfast is very expensive 29 euros. sevice is good and the concierge very helpful.Genuine Hotels.com guest review
Response by Concorde Opéra Paris We are sorry to learn that you were disturbed by the noise during your stay. Be kindky informed that we have rooms facing coutyards. Do not hesitate to let us know your preference for a futur stay.
"Excellent location - Rooms don't look like pictures"
First night checkin.... hotel room so small had no where to put my suitcase. Complained that the room looked nothing like the photo for a Superior Room. Was told the photo was of their best room which wasn't available. Moved to another room 2nd through 5th nights. While larger... still nothing the size of the photos. Excellent location. Next door to […] a major train station and Metro. Staff extremely nice. Would stay here again. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Thank you for taking the time to submit a review on your stay. We pride ourselves on our great staff and our attention to cleanliness, I am glad to see you had a great experience. We look forward to welcoming you back again in the future.
"Concorde Opera Paris is a very nice hotel"
For the price I paid online thru my travel website, this was a great hotel. The advertised room charges on the counter were much more than what I paid. Beautiful Hotel, good location, easy access to Metro/trains, clean rooms, great hotel service; what else can I ask for in Paris?Genuine Hotels.com guest review
Response by Concorde Opéra Paris Thank you for leave a comment ! We will share with all our staff your comments. Your satisfaction is an encouragement to us in the pursuit of making each stay a memorable one. Hoping welcoming you back soon, Best regards,
I really enjoyed my stay in Concorde hotel in Paris. I will recommend this hotel to every one. Thank you for your fantastic service.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Thank you for taking to leave your opinion on hotels.com. We will share with all our staff your comments. Your satisfaction is an encouragement to us in the pursuit of making each stay a memorable one. Best regards,
"Loved this hotel!"
My wife and I have visited Paris several times in the past and have always stayed in smaller family owned hotels. We decided to pay the extra money this time and stay in a four star hotel and we have never been happier with a hotel. The staff was always available to answer our questions and the hotel was very clean and located right next to subway station. […] My only complaint about the hotel was that the bed was extremely hard. Overall, a great experience!!! Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Thank you very much for leaving such a nice comment ! We are really happy to have met your expectations. We look forward in welcoming you again in our hotel, should your plans bring you back to Paris. Best regards,
"Good value, good location."
Hotel Concorde Opera Paris was great. We had read a few bad reviews about the hotel and construction out front but although it was still ongoing, no problems. Check-in, check-out, concierge and bell service all great. Only down side was the hotel bar service, exceptionally bad even by European standards but there are thousands of other options in the […] city, go someplace else. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Thank you for leaving a comment further to your stay. We are really happy to know that our services met your expectations. However, we are sorry to learn that our bar did not give you satisfaction. I will delighted to discuss on it upon your next visit. My best regards,
"Excellent! Super convienient, but skip the breakfast"
Hotel is beautiful and the staff was very helpful. I often expect European hotel rooms to be small, but this one was plenty big, and the bathroom was spacious too. The tub was a little high to climb into the shower, so beware if you have mobility problems. The location cannot be beat. It is right next to a major metro/train station with 5 metro lines […] and a suburban train (RER). Easy access to anywhere in the city. Great restaurants in walking distance. Skip the hotel breakfast, we ate there once. While the food was perfectly adequate, it was quite pricey. You would do much better going across the street for a pain au chocolat and a coffee and then paying the money you saved at breakfast for a nice bistro lunch. I will stay there again. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris We apologize the room you checked into was not what you expected. We apologize your bathroom window did not have a proper shade. Our bathroom windows generally are frosted for privacy, so this should not have been an issue. We will review this standard immediately. Thank you for bringing this to our attention. We are also sorry that the original room you checked in to was too small and was not cleaned properly. This will be addressed by our Housekeeping Manager immediately! We are happy to hear that you were most comfortable in the new room our front desk was able offer you!
"Nice location, nice people, and nice room"
We arrived early morning, and they gave us an option for the early check in. Even offer the up-graded room for good deal. It was very nice hotel!Genuine Expedia guest review
Response by Concorde Opéra Paris Thank you for taking the time to wrote a comment ! We appreciated it very much. Hoping welcoming you back soon. Best regards
"Beautiful Hotel...fabulous location!"
If you want to be in the heart of Paris, where everything is just a few metro stops away, or within a mile walking distance, you'll love this location. major shopping within a block, metro is right next door, and little cafe's all along the street. The hotel is gorgeous, the concierge was beyond helpful and the rooms were large by European standards, […] with gorgeous huge bathrooms. We were SO comfortable in this room. The rooms on the front side of the hotel have balconies with a lovely view of the Eiffel tower. I would definitely recommend this hotel to anyone & would stay there again with pleasure. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Thank you so much for your comment ! Your satisfaction is an encouragement to us in the pursuit of making each stay a memorable one. We are all looking forward to welcome again to the Concorde Opera Paris. Regards
"Know what you're getting!"
So many good things to say about this hotel but all are tempered by the room I was given. Great staff, pretty lobby, great location, etc., but if I went back I'd want to see the room first before finalizing my stay. The room was so tiny I had to squeeze around the bed to get to the bath or window. Also, I was supposed to have a King, they stay on check-in […] they only had a Queen and that turned out to be an American full. Then it overlooked the train station that was undergoing all-night major construction. It had to be the worst room in the building, and my standards aren't crazy high. However, lovely hotel and fabulous international staff. Read moreGenuine Expedia guest review
"Nice hotel and convenient location."
Hotel was nice, staff very courteous, and the location was centrally located to major points of interest (i.e., Eiffel Tower, Louvre Museum, etc). Starbucks on the corner and McDonalds across the street came in handy for a quick meal or coffee. Department store on the next block had anything you might need, including a place to buy any kind of ticket […] you might want for attractions, concerts, etc. Taxi stand right in front of the hotel made getting around easy. Also, major train/metro station one block from hotel (Gare St. Lazare) made longer excursions by train easy. Hotel was the typical European looking building one might expect. Lobby very nice and impressive. Some room furniture was a bit old, but overall the room nice. Bed and mattress were very comfortable. Bathroom was much larger than expected. Balcony with functional French doors was a bonus. Room was very quiet. Could not hear any sounds from hallway. I was completely satisfied with the hotel and location and would not hesitate to stay there again. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Thank you for your feedback regarding the upgrade fee and lack of muffins one day during your recent stay with us. Fortunately, this was the first time we were not able to have muffins available. We do apologized for this. Thank you for your loyalty and for stating you will continue to stay with us. That is very much appreciated. Our staff does work hard to provide clean rooms along with offering the best value in the Calabasas area.
Good serviceGenuine Hotels.com guest review
The neighborhood was great, close to St Lazare train station, Printemps, restaurants. It was a 20 minute walk to Arch de Triomph, Champs Élysées. I needed to be at Pyramides every morning for tours, it took a short 15min train to get there. Hotel service was the best although the doorman was never there for suitcases on arrival, I didn't expect it but […] the experience would have been a bonus after long haul flights. Other then that, I enjoyed the overall experience. Read moreGenuine Hotels.com guest review
Response by Concorde Opéra Paris Dear traveler, Thank you very much for sharing your opinion ! We are glad to learn it. Hope to see you soon, regards,
Some how my DND sign was missing the last day and the staff kept walking in although I had not checked out yet.Genuine Hotels.com guest review
Great location,and very helpful staff. Despite having our room upgraded it was quite small and dated, certainly took away the wow factor that the grand and impressive lobby had given.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Traveler, Thank you for taking the time to leave a comment further to your stay. Hope to see you soon. Regards,
"run down condition for a 4* hotel"
Air conditioning was not working and the receptionist did not inform us until we found out for ourselves, but at least they had fans to provide. Condition of doors, walls and furniture was worn out. Heaters were not working too. However, the toilet was nice - big, clean, 2 sinks, and bright white light. The room was spacious too.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Customer, Thank you for your comment. We do apology for the disturbance. Due, to winter season, A/C is off and general heat is on. Regards, Pauline
"Grand but needs some investment"
Great location and beautiful lobby hides slightly tired rooms. Needs modernisation in rooms and hallways. Walls need painted and furniture updated. Shower not very effective. Wifi problematic. No kettle or tea/coffee making facilities in room. Meal in restaurant very good.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Guest,, Thank you very much for taking the time to share these words further to your stay in Paris with us. Thank you also for the special mention to the Restaurant. Hope to have the pleasure to welcome you back soon; Best regards,
I was in a room in 4th floor and it was ok then when i extened may stay they move me to the 5th floor and it is awful . Never stay in that floor it is one of the worst rooms. Stay away from it.Genuine Hotels.com guest review
Had very enjoyable stay, very speedy check in, lovely clean room although bed bit small. Fantastic location, easy walk to plenty of lovely restaurants.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear KC, Thank you for taking the time to write a review. We truly appreciate your feedback regarding your stay with us at Concorde Opéra Paris. Thank you for your kind words regarding the service you received from our teams. We pride ourselves on superior customer service and I am glad to see that team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and their supervisors. Hoping to welcome you again soon in your new Parisian home.
"Pictures are supposed to say a 1000 words, not so."
By Paris standards this hotel is pretty good, but for the price you pay, most people would expect much better. The hotel's pictures suggest this is a modern hotel with a lavish interior but the rooms are actually extremely dated (in terms of décor) and small, some might say a time warp back to the 70's. It was generally clean though, and housekeeping […] did a good job keeping it so. I was in the middle of the hotel complex so the room was also quiet. Read moreGenuine Hotels.com guest review
Response by Concorde Opéra Paris Dear traveler, Thank you very much for sharing your opinion further to your stay with us. We are happy to know that you overall enjoyed your stay. We took good note about your remarks and apology for the distubance. Hope to welcome you back soon. Best regards,
"Good but not spectacular"
Staff were lovely, parked the car and the reception staff matchedGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Guest, Thank you for sharing your opinion! Hope to see you soon. regards,
"Appearance can be deceiving."
The foyer probably the best part of the hotel and the staff are professionally polite. But after this, it's down hill pretty quick. No kettle for tea and coffee, €13 for a cup of tea? After a long day a disappointing shower which requires standing right adjacent the wall to get wet. Seeing the stain on the bath tube does not inspire confidence in the […] hygiene of a bath. Location was great, right over the rail way station, ideal for the tourist, though the surrounding road work is a little hazardous. Air con not really cool enough. Concierge were the best source for advice on where to go and which transport to take. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Traveler, We are sadded by your disappointment which is obviously not the image I wish that you retain of your recent experience at the Concorde Opéra Paris. We would gladly welcome the opportunity to reverse this if you would allow us. Hoping to welcome you back soon. Sincerely
"Great hotel with perfect location"
This hotel is perfectly located next to the Opera and main shopping areas (5 mins). The hotel building is very impressive and staff were welcoming and helpful. Taxis located outside the hotel could take you for a reasonable price to main tourist attractions and was 5 mins walking distance to one of the hop on hop off tourist buses. Located close to […] the train station which also has a small shopping area and mini Carrefour. There is also a good choice of restaurants in close proximity to the hotel. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Guest, I think if we wanted to present our hotel ourselves, we would not have done better than your comment. A huge thank you! Hoping to welcome you again soon in your new Parisian home.
"Don't be deceived by the pictures!"
The foyer is pretty spectacular but the room was meh. The bed was far too short for my 6"2 husband and overall the furniture was a bit shabby. It is right in front of the saint lazare train station which is really good but they are improving the surrounding square at the moment so you are basically in the middle of a building site. The double glazing […] did keep the noise out however so it wasn't a problem. The cleaners were very sweet but did try to come in when we were still in the room which wasn't, but could have been embarrassing. I would have felt cheated if it wasn't a good deal. Paris is pretty small compared to London so location isn't an issue. It was easy to get about on the metro and the local bistros were not too expensive if you couldn't be bothered to get on a tube or walk. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Traveler, Thank you very much for taking the time to share these words further to your stay in Paris with us. We are pleased to learn that you enjoyed your stay and came back home with good feeling in mind. Hope to have the pleasure to welcome you back soon; Best regards,
Had a very small room with no space to move about. Left luggage in front of bed, no other choice. Bath not suitable for old people. Too high to climb.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Guest, Thank you for taking the time to write a review. I'm very concerned with the comments you made and we would welcome this opportunity to address your sincerest apologies. Your satisfaction and well-being are of most importance to us and we hope to see you back very soon in the heart of Paris
"Excellent central location, plenty shops nearby."
This was out first trip booked online, and the experience was very positive! Everything went according to plan and smoothly. I have to stress to beware of taxis at the airport though. Even though we were well aware of fake taxis (who charge much more) and the taxi we got looked very legit, it still seems that we got caught out, as the drive from the […] airport cost nearly twice as much as the way back. The hotel itself has a wow factor when you enter the lobby, all looks very grand. Staff are very polite and helpful. Especially the concierge helped us an enormous amount with recommendations for places to eat and how to travel. Everything is very clean. The only reason why I did not give full marks is because there were several defects. I specifically chose the hotel as it included free wifi (which I need, as I have a business to run), but on day two it stopped working in the morning, and we only had access to it again when we returned from our day trips. These things can happen, I know, but it was rather inconvenient. The light by the mirror in the bathroom did not work, and after a shower the floor was flooded, even though the shower door was closed shut. The bar felt more like a radiator. It was so hot from the outside that everythign inside it was warmer than room temperature. So while on the whole the room was really excellent, these little things stopped it from being perfect. But on the whole it was an experience we will treasure forever. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear guest, Thank you for your kind words regarding the service you received from our teams. We pride ourselves on superior customer service and I am glad to see that team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and their supervisors. SIncerely, Pauline
Hotel location great for seeing Paris. Room was smaller than expected.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Mike, Thank you for your Expedia posting following your recent stay! I am sorry that the room allocated on this occasion did not meet your needs, for your information we have a wide variety of rooms and suites available, I would be happy to help you pick the perfect room for a future stay. Awaiting the pleasure to welcome you back should you change your mind? Kindest regards, Rocio
We were expecting more from this concorde hotel. The window in the bathroom wouldn't close and when I called about getting it fixed someone came a day later and screwed it closed. Our bathtub was also quite dirty, never getting any cleaner after the maid cleaned it. Finally we saw a mouse in the lobby. Quite a bummer all in all.Genuine Expedia guest review
The Hotel is tired it needs refurbished, the location is superb for shopping, staff are frendly and helpful, the bar food served in the lobby was excellant and overall value for money. The suite we had was clean however there is only one wardrobe. There was an iron and ironing board, coffee and tea making provided as well as mini bar and as it was 38oc […] the AC worked well. Read moreGenuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Margmart, Thank you for your comments of our hotel following a recent stay, your ffeedback is essential to our existence. Kindest regards, Rocio
"Great hotel, central location"
This was my first time to Paris, and after researching and looking at numerous hotels I decided on this one. When we arrived at the hotel the staff could not have been any more helpful or polite. The entrance hall to the hotel is absolutely breathtaking. Huge chandeliers, it definitely has the wow factor. We chose the Junior Suite, and this room was […] beautiful. It was really big, had a queen bed, huge bathroom, sofa area, balcony, desk, huge wardrobe and safe, big flat screen TV and free Wifi. The only downside with the hotel is the cost of the mini bar and food both in the restaurant and room service. But with the hotel being right next to the Metro station and taxi rank, you have options to go elsewhere, and the staff and concierge will give you recommendations. The hotel is right next to St Lazare train station, and on our second day we went to Disneyland Paris on the Metro, which only takes 30 mins and is only 2 station changes. The train station is inside a big shopping mall, which is really handy. The hotel is also nice and central. It costs between €6-10 to get from the hotel to the Eiffel Tower in a taxi and about €30-40 from Orly airport in a taxi. I would definitely stay here again. Read moreGenuine Expedia guest review
Response by Concorde Opéra Paris Dear Tracey, Thank you for your great review! We are glad you had such a wonderful stay with us! Thank you for the nice comments about the service delivered from our teams. Hope to see you back very soon in the heart of Paris. Kindest regards, Rocio
The location was fantastic, close to rail station and metro. Staff were very friendly and helpful. Breakfast too expensive (29 euros!) but plenty of cafes nearby.Genuine Expedia guest review
Response by Concorde Opéra Paris Dear Mo, Thank you for taking the time to leave a comment further your stay at Concorde Opera Paris. Thank you for the nice comment about our staff service. We hope to see you again in the heart of Paris. Best regards, Rocio
The hotel was close to the station and bus stop as well it Local to cafes shops and restaurants. Taxis were readily available at the front of the hotel. Just be careful not to order a taxi as was recommended by the concierge as it will cost 10 Euro. A taxi ride to any tourist attraction is well priced.I would return hor another visit.Genuine Hotels.com guest review
Response by Concorde Opéra Paris Dear Sally, Thank you for your Hotels.com posting following your recent stay! We are glad you had a nice stay with us. We hope to see you soon in the heart of Paris. Kindest regards, Rocio
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