Hilton Leeds City Hotel - Leeds

The hotel was very dated for a Hilton and the concierge was almost never there so you couldn't get too much information from him. The hotel was a few minutes walk to the train station which was the best feature. We were travelling throughout the country for the week via the trains so it was great for us. It is a bit confusing when you enter the hotel […] because there is an escalator and no concierge so it isn't real clear where you go for reception. Just go to level 3. Read more

Genuine Hotels.com guest review

I was quite satisfied with the quality, service and standard of the hotel. My only comment is that I think that the hotel should offer free internet connection in the room to single women travelling alone. Making such visitors either pay 15 pounds per day (exhorbitant) or go down to the hotel lobby (not safe walking corridors at night) is a very out […] of date way to run a hotel. Read more

Genuine Hotels.com guest review

Although the quality of the rooms was great as they had been recently remodeled and it was definitely quiet enough for a good night's sleep, other factors made our stay worth no more than a 3 for the overal quality of service. We had problems with the internet, for which they charge 14.99 GBP per 24 hr period. Thankfully, there were few difficulties […] with getting a refund for the day when it cut out 12 hrs early. The internet in the lobby, though free was spotty at best. What gives Hilton? Also, the traditional English breakfast offered by the hotel also posed a bit of a frustration because we were told by the front desk that breakfast was included in our stay, but were told by the person seating us that we would be charged 30 GBP per head for our food. After some haggling and a call to the front desk, we were able to eat our meal with no charge. Everything worked out fine for us, but the minor problems we had definitely diminished the quality of our stay. Will consider staying elsewhere next time in Leeds. Read more

Genuine Hotels.com guest review

Fabulous hotel and amenities. Shocked to find complimentary wine and snacks in our room. Nice touch for weary travelers!

Genuine Expedia guest review

Super convienent..close to rail station .....gorgeous remodeled rooms...with great city views...friendly staff ...huge fitness spa center on ground floor..complimentary to hotel guests....i would highly recommend ths hotel...especially if you are traveling by train...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed a few nights, and I really liked my room, it was clean and modern. Toiletries from Peter Thomas Roth were a bonus, really good products (completely changed my thoughts on hotel toiletries, because the quality is usually awful). Staff were friendly and helpful, and location is excellent. Biggest let down I would have to say is the spa/gym. I […] expect it to be in top condition, especially for Hilton, but it wasn't, so quite disappointed. But overall, had a good stay, and would recommend it. Read more

Genuine Hotels.com guest review

Pretty much what you would expect from the Hilton. Spacious and clean rooms, plenty of gym equipment, decent pool, small jacuzi (didn't work), standard team and sauna. Fabulous breakfast choice. Corridor area to rooms needs redocorating, location very good. there is a £15 charge for car parking (steep) but you can park nearby for a lot less. The dark […] arches charges only £6 per day Read more

Genuine Hotels.com guest review

Very happy with my stay. Nice room, friendly staff, great service. A comfortable hotel well worth staying at. Just what you expect from a very busy city Hilton.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

great weekend but room too hot and if opened window too noisy

Genuine Hotels.com guest review

Room was tired, bathroom in particular needed looking at significant rust around shower fittings and a toilet where you needed to flush over 5 times for it to work. Expected alot more from a hilton hotel!

Genuine Hotels.com guest review

Highly recommended. Loved my stay there, paid £69 wouldn't say the stay is worth more than £76 only because the rooms and building aren't wow, but they're still very very good

Genuine Hotels.com guest review

Great location for the centre of Leeds - shopping and eating at Granary Wharf. Excellent breakfast.

Genuine Hotels.com guest review

I believe most of other reviews would list up all the positive side of the hotel. I would like to share some of the negative points during my stay: 1. When checking in the room, there was no tea bags 2. Coffee cups were not washed properly as I can see the marks of coffee at the bottom of the cup 3. There was a facial bar in the bathroom, however, the […] box was empty 4. Reception on the 3rd floor and didn’t feel very welcoming when I just arrived. Read more

Genuine Hotels.com guest review

Lovely hotel, great location and facilities

Genuine Hotels.com guest review

Firstly, our room was not cleaned when we arrived- the bed was messy, trashcan full, towels dirty, etc. So they moved us into a new room with no apology for the delay. Then they were out of spare toiletries, then room service hung up on us after being on hold for ten minutes, THEN they charged £20 to bring up a fraction of a portion of grilled chicken […] and chips, literally the plate was smaller than my hand. Don't come here, the staff are friendly enough but the service is just awful and it's horrendously overpriced. Read more

Genuine Hotels.com guest review

On the 2nd night of stay they did move me to another room where the smell wasnt so bad - a problem with drains I was told.Frankly I expected better from a Hilton

Genuine Hotels.com guest review

Very good - excellent value for the price we paid. Would recommend this hotel to friends.

Genuine Hotels.com guest review

Clean and comfortable stay at the Hilton Leeds

Genuine Hotels.com guest review

First thing to say is do NOT follow your sat nav, it will take you to a place round the back of the hilton and you will then need to follow the one way system all the way round again. Parking is a joke at £15, I understand you may have problems with shoppers parking there etc but that is still too expensive without any prior warning. Would not have […] stayed here if I had known. ALso, the car park is ridiculously narrow. I have a honda civic so not exactly the biggest car around and was a struggle trying to get around the car park, cant imagine what it would be like in a saloon or estate car. The actual hotel was great, but these things ruined it for me. Read more

Genuine Hotels.com guest review

Housekeeping - poor Rooms though refurbished, not being cared for Someone's body hair in shower!

Genuine Hotels.com guest review

arrive early for a quiet room. there is a good gym and pool on site

Genuine Hotels.com guest review

i came with my friends for my hen weekend, we had a brilliant time and loved our stay at the hilton. we all managed to get rooms on the same floor mostly with adjoinig rooms which was great. the only downfall i could say about the hotel is the pool area could do with some work, and the water was far too cold we couldnt stay in there for too long, other […] than that we had a brilliant stay and i cant fault anything else. Read more

Genuine Hotels.com guest review

Really enjoyed my stay, couldn't fault anything about the staff we had no problems. The hotel itself had everything you would want. Perfect weekend

Genuine Hotels.com guest review

Overall very good stay. Clean, good breakfast and quiet.

Genuine Hotels.com guest review

Brilliant stay. No complaints at all. Very good for the price we payed. Would stay again.

Genuine Hotels.com guest review

The breakfast wasn't as good as it used to be.

Genuine Hotels.com guest review

On arrival we had to wait ten minute for a lift to the 8th floor, when entered room there was a funny fishy smell what didn't go away all weekend. The carpets was in a shocking state and the bed had hairs on. I upgrade my my to deluxe and what a waste of money. Only different was two bath rope throw in the cupboard and two bottles of water. To top it […] all off the hotel was full of hen do's and was very noise at night. There are a lot better hotels in leeds for a lot less. Save your money. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was nice and the service we recived was good. I tought the car parking was expensive for one night. The pool area could do with a good clean and a little maintenance

Genuine Hotels.com guest review

Stayed at the Hilton for one night and I was slightly disappointed,rooms were quite modern and the bed comfy although the rooms were quite small and the bathroom speaker didnt work,the pool was in need of a makeover and we were woken by the maids at 8.15am and then again when they started vacuuming the hall at 9 am,check out wasnt until noon so it was […] not what I wanted after a late night at the comedy club!! Staff were very friendly though and hotel is very close to the shops/train station so would stay again in the future but the Crowne Plaza was much nicer and is only round the corner!!! Read more

Genuine Hotels.com guest review

was very happy overall with my stay at the hotel. the housekeepers were very friendly and helped me on a couple of occassions. The only downside was the lack of politeness and help given by the reception staff who were very surly

Genuine Hotels.com guest review

Stayed here four or five times now and it's a pretty good hotel to use as a base for the city. Gym is great, rooms are clean, Costa coffee store is handy and the restaurant breakfast was brilliant. Only down side is the parking, I have a large car and there was no way I would attempt to get it in the car park after learning the hard way, I have to park […] elsewhere but there are plenty of sites around Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

top staff

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very expensive bar for not great quality beers. Breakfast was barely cooked - think it was warmed rather than cooked.

Genuine Expedia guest review

the only problem they have is a very tight car park. I have a small car and even so, had to be very careful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is very dated and needs immediate attention. It is a shame because it's in a reasonable location. Doubletree by hilton very close by and is much nicer hotel.

Genuine Hotels.com guest review

Had a pleasant stay. The rooms are spacious. Actually had a works party for Tesco's in the room downstairs behind reception and the service and food was brilliant. Had a brilliant night. Will definately be staying again when we visit leeds

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Central location, close to town and hidden away around the back of the station, on the lock a number of great restaurants.

Genuine Hotels.com guest review

Great location, good hotel with indoor pool

Genuine Hotels.com guest review

Too cold for comfort in the restaurant/bar areas. Yes it was cold outside and the heating was on full judging by the noise of the heating fans but they need to get this sorted

Genuine Hotels.com guest review

Stayed here for two nights with work. I was woken up by noisy drunken neighbours in the early hours. I called reception and they dealt with it quickly which was great. The noise started again and again reception dealt with the problem. Can't fault the staff and the breakfast is great

Genuine Hotels.com guest review

My room had a rather bad smell in it, though the room was nice enough. Breakfast was not as good as I've had in other Hiltons, so was a bit disappointed.

Genuine Hotels.com guest review

Easy to find with good on site parking. Very convenient for Granary Wharf and the shops. Shower could be better, only just fit for purpose. Very comfortable bed with plenty of pillows.

Genuine Hotels.com guest review

As with any Hilton, you get what you expect. Only one downside was the morning we all work up with no water but the hotel provided bottled water for free and I received a couple of free drinks that evening as an appology even though the fault was not the hotels.

Genuine Hotels.com guest review