"Stay in Sanibel"
It was great, fatastic. Ecellent customer service, from manager down to the staff in charge of hotel activities accommdations.Genuine Hotels.com guest review
"Benefit of the doubt for renovations"
Room was very clean but in need of a new sofas bed mattress and bedding. Housekeeping was not very attentive, we had to request towels and toilet paper several times during our 4 night stay. Bring your own beverages as the bar service was very pricey and weak. Beaches are great, great shelling and wonderful at sunset. There are signs everywhere that […] say what not to do, no balls, frisbees, or games on the lawn, really! I hope the renovations improve the showers that did not work as you come off the beach to wash off the sand. Read moreGenuine Hotels.com guest review
"Top notch across the board"
I stayed the weekend here with friends. The rooms were great and very comfortable, the staff was friendly and helpful, the amenities were great, and the food and drinks were delicious. The pool and beach areas were great and the patio bar was fantastic. 5 stars!Genuine Hotels.com guest review
"Great for family vacation!"
Overall, we had a wonderful stay. Room was not big, basically two rooms with a sliding divider. Fine for a week with a small child but would get crowded for a family of four. Hotel was just starting renovations but did an excellent job of sheltering the guests as best as possible. Great location, easy to find anything on the island, clean rooms and […] easy access to beach, had bikes and kayaks on site. ONLY complaint is horrible WIFI access BUT they are in the process of fixing that with reno. They are aware of the issue.... but you are on vacation so step way from your email and enjoy the beach! Read moreGenuine Hotels.com guest review
"Extremely helpful staff"
I was very impressed by the friendliness and courtesy of the staff. It makes a huge difference. Sanibel Island is beautiful and I can't wait to return.Genuine Hotels.com guest review
The whole island and Hotel shuts down after 7:00 PM. Beautiful Hotel and eco-friendly island but it is void of any night-life. Very expensive for a family vacation. Cost of food,gas,restaurants,etc.is very expensive on the Island.Genuine Hotels.com guest review
"Nice Location - Great Beach"
Sanibel Island is a great place to kick back. Sundial on the more expensive side is good but pool side service could be better. We ordered their hamburger which are good but expensive $12.00 each and had to wait 45 minutes for food to come. We could have stayed in the pool instead of sitting at the table. We had a two bedroom condo there and it was […] nice. Read moreGenuine Hotels.com guest review
"Sea Shell City"
We enjoyed the stay very much. Room was great and a quick 60 yard walk to the beach.Genuine Hotels.com guest review
"Wonderful beach get away"
Unit was recently updated and very large. Great activities included and plenty of extras for kids to do. Did not want to leave and will go again!Genuine Hotels.com guest review
"family friendly on beach"
LOVED IT. perfect place, wonderful vibe and plenty of activities all included. We will certainly return.Genuine Hotels.com guest review
"The little things"
I really enjoyed it, but there we a lot of little things that went wrong- Our phones didn't work in room- no ice in room, When we checked in was not informed the hours of the kayaking so didn't get to go because by the time we got our room they were closed- but we had 2 hrs of free time until then would have gone kayaking if known.. I like the fact […] that the kayaking and bike rental is included in your stay- very pretty, loved the island, beach and pool.. Read moreGenuine Hotels.com guest review
"2 br condo"
amenities were great. Kayaks, bicycles, beach lounge chairs and great stuff for kids. Nature center was informative and most of the employees were very courteous. Rooms were clean but bathrooms were aging. Would stay again.Genuine Hotels.com guest review
This is the second time we have stayed here. Great location. Very clean. Plenty of free stuff to do. The only bad thing was even though they knew 4 people were staying, they would only leave 2 towels. Will consider staying at again.Genuine Hotels.com guest review
"Pay attention to the details..."
Hotel was great but be sure you read all the details. This hotel has a 4pm check in and and an 11am check out time (a 1 hour difference than most hotels). These times aren't real conducive for a 1 night stay. Also, don't plan on sleeping on the sofa beds or you wont be sleeping much. Otherwise, staff was friendly, everything was easy, facilities were […] very clean and fun. Free rentals for the beach was also a great perk! Read moreGenuine Hotels.com guest review
"Great friendly and quiet place"
Great friendly and quiet place in a nice neighborhood. Lots to do nearby. Staff was great and room was spotlessGenuine Hotels.com guest review
"Great last minute decision"
This trip was a last minute decision, all hotels/resorts booked up except with luck, this was available. Staff was friendly, rooms were clean and spacious. The pools were great and we had beach access. Kids loved it! Volleyball, movie time , etc. We had a good view of the beach from 4th floor.Genuine Expedia guest review
"Nice, clean hotel by the beach"
We stayed here 2 days and 1 night and it was very relaxing. The suites have appliances ready to cook and store food. The room was very clean, the staff is very courteous, their prices for stay include bike and kayak rentals :)Genuine Expedia guest review
"Best getaway place in Florida"
My wife & I were looking a nice place to hide after been married for 27 years. We found this beautiful hotel with all the amenities, service, room comfort and gulf views.... Hotel staff was very professional and the Breeze restaurant's food was excellent.Genuine Expedia guest review
"Oceanfront and great deal"
Had an incredible weekend stay. Our beach view condo was delightful. Steps from the beach . Our stay included bikes, kayaks and beach umbrellas and chairs . Great rate with all the inclusions. The restaurants on site were fantastic !! Live music everyday by the pool .Genuine Expedia guest review
"Nice, accomodating condo room"
Clean and efficient. Food was pretty good. Service and congeniality were appreciated.Genuine Expedia guest review
"Nice Hotel but unconveniently situated room"
Nice Hotel. We had a Garden Room not looking over the sea, which was OK. Unfortunately, the room was in maximunm distance to everything in the Resort which reduced the overall comfort significantly.Genuine Hotels.com guest review
"Nice place with some problems"
The location of the Sundial is great -- right on the beach with easy access to other Sanibel Island attractions. We loved the layout and decoration of the room and the comfortable bed. Detractions included a tub that drained very slowly to the extent you were standing in six inches of water by the end of the shower. The staff at the recreation desk […] where we checked out bikes and made tennis reservation were very unhelpful, to the extent on a couple occasions it was a "this would be a great job without all these customers" type of attitude. The room was great and it's a nice facility, but lacked the superior customer service and maintenance one expects with accommodations of similar price. Read moreGenuine Hotels.com guest review
"Lovely Vacation Choice"
WonderfulGenuine Hotels.com guest review
"PARADISE IN FLORIDA"
What a nice place ! Location is perfect, right on the beach . Condo was clean, comfortable. Kitchen had all necessities. Private beach area with comfortable lounge chairs and umbrellas available at no charge. They set a bunch up in the morning and if they run out before you get there you just ask for additional and a staff member will bring them to […] you and set everything up. Did not use any of the pools but they did look very clean and well taken care of. Had breakfast at their restaurant and it was very good, as was the service. Also enjoyed their Happy Hour at both the pool Tiki Bar and the upstairs outdoor dining - very good half price drink options and excellent appetizers - We were sad to leave and are already planning our next trip back. The only complaint I have is there was no ice machine available and the front desk charges $4 for a bag. Read moreGenuine Hotels.com guest review
"Already planning another stay within the next mont"
Very enjoyable, clean, quiet and highly recommendGenuine Hotels.com guest review
We loved it! The only comment is that we thought that you should have more beach umbrellas available.Genuine Hotels.com guest review
Our condo had a view of the landscaping and ocean. This made our relaxation on the balcony very pleasant. We recommend you book a room with a view of the ocean. This facility is very well-maintained and our condo looked as if it was newly remodeled. The complementary kayaks and bikes are all excellent choices for a day of fun. The main pool was loud […] with families and children having fun. The smaller pool was quieter and more relaxing for us. We would recommend this for any family or mature couple. Read moreGenuine Expedia guest review
"Great hotel close to everything"
Would like to have stayed longer. Great for family's or a quiet getaway.Genuine Expedia guest review
"Convenient with lovely view"
It was a great trip. I liked that bikes, umbrellas, and beach chairs were included in our rental fee. It was great to have a full kitchen and washer/dryer available. Drinking water not great. Affordable bottled water would be nice instead of having to go to Jerry's to buy it. Staff very helpful, though on 2 or the 4 days, they were reluctant to put […] up umbrellas. "It's going to rain by noon." It didn't. "It's cloudy and a bit breezy." By noon it wasn't. I got a significant sunburn. Sunny and low 80s for the major part of both days. Read moreGenuine Expedia guest review
I would highly recommend this resort. The room was impeccable, very well appointed. The amenities were all you could think of,bicycles, kayaks, beach chairs,umbrellas. All part of the cost of the room. If you have kids you will love it! Three restaurants with fair pricing and the food was great.Genuine Hotels.com guest review
"Nice hotel, in transition. Great Location!"
Pleasantly surprised by the nice quality of our last minute reservation! We actually had Gulf view from our "Park" view condo. The room had everything we needed for a comfortable stay. Nothing fancy, but clean and neat. Staff were friendly and helpful. Two negatives: - Housekeeping services were unpredictable in terms of time and quality. One day room […] was clean by noon, the next not done yet at 3pm. Some housekeepers are obviously more conscientious than others. - Wifi was so slow and patchy that is was essentially worthless. The resort will be very nice once fully up and running. There were many amenities that were not yet available during our stay (spa, gift shop, standup paddle boards, deli/convenience store) Read moreGenuine Expedia guest review
"Weak food, lots of kids, close to the beach."
We tried the hotel restaurant twice and both times it was disappointing. Best feature of our stay were the new bicycles.... Our room was updated and pleasant . It was away from the main pool area which was crowded and busy.Genuine Expedia guest review
"GREAT PLACE TO STAY!!!!! LOVED IT!!!!!!!!!!"
Last time we went to Sanibel we stayed at another hotel that we really like but it was booked. Expedia booked us to the Sundial Spa and Resort. We loved our stay at the Sundial. Staff was wonderful. We had the one bedroom with a glimpes view of the ocean, very clean, had everything we needed and more. You can actually can stay at the Resort the whole […] time. We ate at both the Tiki restaurant and the Sunbreeze. Excellent food and if you go to the Sunbreeze ask for Joey as your server. He was amazing. We love love loved it there and will be back. Had to come home to awful Ohio wheather of course!! We want to be back now.. Spa and convient store is in the process of getting done, will make it even better/ Read moreGenuine Expedia guest review
Good hotel to stay but staff in restaurant by the lobby is not providing good service. If they see you are not American they treat you not well at all.Genuine Hotels.com guest review
"Great for kids, Staff ok."
This was a great place to take my son. The staff in charge of the pool and beach chairs were very rude.Genuine Expedia guest review
Short walk to the beautiful beach. Great for shelling. Room had a gorgeous sunrise view! Great pool, shopping nearby. Will definately return!Genuine Hotels.com guest review
So nice and relaxing!! Bed was so comfortable!!!! Private yet close to everything!!! Can't wait to go back!!!Genuine Expedia guest review
"Nice Hodel/Condo by the beach."
The hotel is located by the beach. It is very centric. There are restaurants and a local market neat by. Loved that the room was a condo, with a nice kitchen with plates and utensils, refrigerator, etc. the living room had a pull out bed and flat scene tv. The balcony had a beautiful view to the gulf. The room was very comfortable. The only bad part […] was that I found a roach on the sofa and a few ants by the carpet. I would recommend that they exterminate and add more lighting to their parking area. Otherwise it was a great place to stay. Read moreGenuine Expedia guest review
"Great resort on the beach."
Didn't realize this was a condo owner facility. Either way it was very pleasant, with friendly staff, and right one the beach. Rooms were dated and the free internet connection was poor to non existent. That being said most of our time was not spent in the room, but it would have been nice to e-mail our kids. The guys on the beach provided chairs and […] umbrellas everyday with a smile. Would return again !! Read moreGenuine Expedia guest review
Thoughts on my 5 night stay at sundial. Nice place but probably wouldn't stay here again, just nothing special about it. It says Sundial Beach Resort and Spa yet there is no Spa. I was informed it was being worked on but didn't see it! One pool and one hot tub filled with kids, no sauna, no steam room. Beach is nice but wear sandals broken sharp shell […] everywhere. Beach is not private, public is welcome they just can't use Sundial chairs or umbrellas but can sit anywhere( stay at much cheaper place on island and bring beach chair). Everything on the island closes at 9pm so if you work second shift like me it's too quiet. Food at the tiki bar was average, $15 for chicken sandwhich, $10 for 12oz MaiTai. Had breakfast one morning(not so good) decided to eat out rest of week. Cips Place. Sanibel Steak house, Metzaluna and DocFords. Read moreGenuine Expedia guest review
"Nice facility close to the beach"
The overall stay was very pleasant, even though the room showed signs of age. We arrived early, but the friendly staff accomodated our early arrival and got us checked in right away.Genuine Expedia guest review
"Great vacation location, lots of amenities"
Food at restaurants was fair but service people were courteous and helpful. Place was clean and good security.great location had ocean view condo, very clean and updated.Genuine Hotels.com guest review
"Wonderful staff. Beautiful beaches"
Great location, food excellent, bar staff very friendly. Pool large and warm.Genuine Expedia guest review
"What A Disaster!!"
I would never stay here again nor would I recommend it to anyone. My wife's prescription drugs were stolen from our locked room while we were on the beach. We immediately reported this to management and hotel security. They said they would look into the matter. After that they would not return our calls and did not have the courtesy to apologize or […] offer to pay for replacement. Housekeeping would arrive late afternoon just when you are trying to get ready to go out for the evening. Some days they did not vacuum and spent less that 5 min. in the room. Once they picked up all the dirty linen and did not leave washcloths. It took two phone calls and over an hour to get washcloths back to the room so we could shower. Beds were comfortable but the bathrooms were deplorable. Bathrooms were not clean and needed paint and caulk. There are so many nice hotels on Sanibel but this is not one of them. Their hotel management and security needs a refresher course in customer service. Read moreGenuine Expedia guest review
This hotel has seen better days. Our room was spacious and nicely laid out. The bathroom was clean but needed repainting and new tile. We had to carry our luggage up two flights of stairs.Genuine Expedia guest review
"Great Location - Friendly Staff - Good drinks!"
The proximity to the beach is fantastic. The pool and hot tub are nice, and great facilities for kids. Beach had some gross stuff (cow feet?) washing up on it, but the staff was down there trying to clean it up. Kayak rental, bikes, towels, sand toys all included with your stay. Very nice feature. If you have any actual work you need to accomplish […] while you are there, the the internet service is absolutely terrible, but since we were on vacation it is not a major complaint. The appliances in the 2 bedroom costal we stayed in could use an udpate, the TV's aren't HD, but again, on a vacation, not a major issue. Overall a positive experience, and we would definitely stay here again. Read moreGenuine Expedia guest review
Great location the beach was beautiful. Pools are nice and well heated and kids lived water slide. I was bit disappointed there were not more resort activities or if there were they we not advertised. Would be nice if they had a coffee bar or gift/snack shop. Also spa was not finished yet this would have been a nice amenity.Genuine Expedia guest review
"Clean, safe condos on the beach"
The Sundial is advertising itself as a resort and spa. I just returned from our 6 day stay 02/04/2014 and it really isn't a resort and there is no spa. The condos are lovely and a one minute walk from the famous Sanibel beach. The resorts grounds are meticulous and just beautiful. However, the Sundial doesn't really have a resort feel. They advertise […] children's activities at the pool. I only saw the table set one day for the advertised activities and we were at the pool everyday for a few hours. There was one particular employee, Jean, whose job it is to set up beach chairs and umbrellas, who was very mean and rude when you asked for a beach chair and umbrella. There was also no housekeeping during our stay. We are a family of six, and I actually had to call and ask for clean towels on our fourth day. Read moreGenuine Expedia guest review
"Not a place to send even your worst friends"
Decent hotel. However, Winter storm Leon hits and leaves us stranded and they charged us triple the rate for the extra day. Hospitality, I think not!Genuine Expedia guest review
The Sundial is located nicely on Sanilbel and has great access to the beach. Some of the advertised amenities were not as nice as suggested, however the overall experience was good. Internet in building C was spotty which made it difficult to accomplish anything when the weather was bad for 2 days. We also were challenged in that the hotel staff ran […] over $500 in charges on our card that should not have been charged. This type of an oversight or mistake is not something that should ever occur. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )