All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1830 Ala Moana Blvd, Honolulu, HI, 96815, United States of America, ‏‎855-239-9225
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3.9 / 5Good

Score breakdown (from 421 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.1
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3.0 / 5Good
"Good for business or pleasure"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great staff who go out of their way for you! Quiet location across from Hilton Hawaiian Village. Not too far from the best attractions but away from the noisy crowds. It's a very clean well maintained hotel and a solid value for the money.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Anonymous, Thank you for choosing to stay with Ramada Plaza Waikiki. Our staff strives to provide guests with excellent customer service. Yes, we are located in a quieter yet great location of central Waikiki with many attractions such as shopping and restaurants. We hope to see you again. Warmest aloha, Wendy Barros
5 night business trip Apr 27, 2015
A Traveler
US
3.0 / 5Good
"Cheap hotel lives up to reputation"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
The website showed on water property Could not see water Too noisy to leave balcony door open Twenty five dollars per night to park car Did not clean room one day Front desk people were courteous Big Japanese tour hotel
Genuine Hotels.com guest review
3 night business trip Apr 27, 2015
jon
US
4.0 / 5Excellent
"Nothing but good things!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My parents stayed here for their 50th anniversary and had nothing but good things to say about the staff n hotel. Thanks for making their stay a great one!
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Josh, 50 years of marriage is an incredible milestone to reach! We are grateful that your parents chose to stay at Ramada Plaza Waikiki for this momentous occasion. We would be very happy to welcome you and your family back again soon. Warmest aloha, Wendy Barros
5 night romance trip Apr 15, 2015
Josh
US
4.0 / 5Excellent
"Great Hotel (Parking extra)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
parking was not included and expensive.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Anonymous, Thank you for your review! We hope that you enjoyed your stay with us. Parking is at a premium in Waikiki which is why our parking rates are comparable to other hotels in the area. Please visit again soon! Warmest aloha, Wendy Barros
3 night business trip Apr 12, 2015
A Traveler
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Needed a basic place to sleep after late arrival to Honolulu with planned stay on the North Shore. This hotel was a good value, clean, pleasant helpful staff, and less expensive than most other locations.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Roger, Thank you for your positive review and for choosing to stay at Ramada Plaza Waikiki. Yes you are right! We offer great value, clean facilities, friendly customer service, and competitive pricing. Please come back again soon for a longer visit! Warmest aloha, Wendy Barros
1 night family trip Apr 13, 2015
Roger
US
3.0 / 5Good
"Perfect for a Tourist Home Base"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Guest services were awesome!! Rooms a little on the small side. Pool Cold on roof top. Do not expect to much sun due to high rises that surround you. The Sun disappears quick. We stayed on ocean for 6 days prior to moving here. It was half the price of Ocean hotels and used for a base while we did the tourist things.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Dean: Welcome to Hawaii - Glad you moved here and you are now considered our family (O'hana). Our hotel is a great base for staying in Waikiki as we are centrally located and off beach so our rates are affordable! Rooms are not huge but why pay more when you'll be out of the hotel exploring! Across the street is the beach but it is a good ten minute walk. Thanks for staying with us and for giving us a GREAT review! Wendy
3 night family trip Mar 30, 2015
Dean
US
4.0 / 5Excellent
"Great Location for the Price!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed here for one night after a cruise. Kids did use the pool which they had it all to themselves. Place seems to be well maintained. Got free wi-fi. Will stay here again.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Roger: Glad you liked our location for the price! We pride ourselves on being off-beach but affordable! We try to keep our hotel clean, our staff is friendly. Thanks for coming to Hawaii and we hope you enjoyed your cruise! It's a great way to visit Hawaii. Warmest Aloha, Wendy B
1 night family trip Apr 4, 2015
Roger
US
4.0 / 5Excellent
"Nothing to complain about"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Spent 2 nights in Honolulu, needed a hotel well located, with free wifi, and parking, not too expensive , in good conditions, with pool , friendly staff, nice and clean room, quiet, nice bathroom
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Yannick, Thank you very much for choosing to stay at the Ramada Plaza Waikiki! We are happy that you enjoyed several benefits of staying here-convenient location, free WiFi, reasonably-priced parking, as well as clean and quiet rooms. Our staff is friendly and strives to provide the best customer service possible for each guest. Please visit us again soon! Warmest aloha, Pattie Furtado
2 night trip Mar 28, 2015
yannick
US
5.0 / 5Outstanding
"Clean and Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great for what we wanted for our 2-day stay. Located near a beautiful beach. Although we did not use the beach, there were great places to walk.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Flora: We are so happy you enjoyed your two day stay at our property1 We hope you come and stay with us again someday! Warmest Aloha, Wendy Barros Sales Manager
2 night family trip Mar 28, 2015
Flora
US
5.0 / 5Outstanding
"Waikiki Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Five day vacation and hotel stay was great, wifi in room was why I chose and was fine, great friendly staff, would go back!
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Timothy, Thank you very much for your review. We are happy that you had a great stay with us! Our guests have full access to free WiFi as well as additional complimentary amenities such as a coffee/tea/water station in the lobby. We certainly hope that you come back and visit us again soon! Warmest aloha, Pattie Furtado
4 night romance trip Mar 23, 2015
Timothy
US
4.0 / 5Excellent
"XXXX"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel has no restaurant facility as such but there is a buffet type at the location independently operated but not to my liking. Charges $25 per day parking which is probably the going rate. Apparently independently operated on the property. If reserved for the guests - why?
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Donald, Thank you for your review. We usually recommend restaurants nearby such as Morimoto Waikiki, Red Lobster, Outback Steakhouse, or The Chart House. Yes, the parking rate is comparable to those at other hotels. Although if you are or become a Wyndham member, it is a $20 charge per day. We hope that you visit us again soon! Warmest aloha, Pattie Furtado
4 night family trip Mar 20, 2015
Donald
US
5.0 / 5Outstanding
"having fun in the sun."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great.only stayed for two nights but had a great visit. Can't wait to come back.thank you.aloha.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Charles, Thank you for your wonderful review! We are happy that you enjoyed your stay here with us. We certainly hope that you come back to visit us again soon! Warmest aloha, Pattie Furtado
1 night romance trip Mar 21, 2015
charles
US
5.0 / 5Outstanding
"Wonderful stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice employees and very comfortable. Great location to everything.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Gary, Excellent! We are very happy that our staff provided great customer service and you had a very comfortable stay here with us. The location of our hotel is close to many stores and restaurants and easily accessible to other attractions in Waikiki. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
2 night romance trip Mar 17, 2015
Gary
US
5.0 / 5Outstanding
"awesome stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me and my wife had an amazing time for our honeymoon!!! The staff was great and very friendly!!! Shopping and beach were very close next time a suite!!!!!!
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Patrick, Congratulations to you and your wife! Thank you for choosing to stay with us and also taking the time to write a wonderful review! Our staff strives to provide the best customer service possible to all guests. We are very happy that you enjoyed the location of our hotel as it is close to many attractions in Waikiki. We certainly hope that you choose to stay in one of our Junior suites the next time you visit us! Warmest aloha, Pattie Furtado
7 night romance trip Mar 12, 2015
Patrick
US
4.0 / 5Excellent
"Value for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
great location and a great value for the money....nice place and comfortable bed...
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Judson, Thank you very much for your great review. We are very happy that you enjoyed our location and value offered. We definitely try our best to exceed each guest's expectations. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
4 night romance trip Mar 11, 2015
Judson
US
5.0 / 5Outstanding
"Great! !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, wonderful friendly and prompt service. Great bed, really comfortable. Nice pool. A little walk to the beach but worth it because that end of Waikiki is so much less crowded. Close to the shopping mall for those last minute needs ☺. We were very pleased with it all. Great front desk staff.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Connie, Thank you for an awesome review and rating! We are very happy that you thoroughly enjoyed your stay with us. Our staff strives to assist all guests to the best of our ability. Great that you felt comfortable in our guest rooms! The location of the hotel is convenient and close to Ala Moana Shopping Mall. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
5 night family trip Feb 25, 2015
Connie
US
4.0 / 5Excellent
"Very pleased with our choice."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a well priced small high rise hotel that is located near a variety of restaurants, transportation and ABC stores. The staff was friendly, helpful and made us feel welcome. Our room was quite, clean, comfortable and the refrigerator and microwave was a great addition. I had asked for an upper floor and we were given a room with a balcony. The view at night was fantastic and during the day we could see a slice of the bay and the boats.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Cindy, Thank you for your awesome review! We are very happy that you enjoyed the great pricing that we offer as well as our convenient location. Our staff strives to provide the best customer experience possible for all guests. The rooms are very clean and comfortable. Great that you enjoyed the view! Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
6 night trip with friends Feb 17, 2015
Cindy
US
2.0 / 5Fair
"Staff very aloof and not helpful"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I would not stay here again. A Marriott Residence Inn would be a better value for the money. Pool area very unimpressive. I needed to ask for paper for the printer so I could print my boarding passes.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha from California: Thanks for the response and we are sorry you had to ask for paper for the printer. The paper supply is normally kept up - we apologize! We are an off beach hotel but sorry you didn't like our pool and our sun desk! The closest Marriott would be the Courtyard by Marriott - we don't have a Marriott Residence inn in Waikiki but their prices are much higher than ours. Mahalo for letting us know how you felt about your stay! Warmest Aloha, Wendy B
Other trip Feb 18, 2015
carlota
US
4.0 / 5Excellent
"One nighter."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
A good hotel for a quick one night stay.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha LInda: Thanks for staying with us and it sounds like you enjoyed your one night stay! Mahalo for taking the time to respond to Hotels.com and expedia. Warmest Aloha, Pattie Furtado
1 night romance trip Feb 14, 2015
Linda
US
5.0 / 5Outstanding
"Excellent Hotel in a nice location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a comfortable room with Balcony. Hotel staff is nice. Internet access is reasonably fast. Plenty of good quality restaurants within a walking distance. Not far from the Beach or Mall.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Sandy: Wow another 5 star review! So glad we doing something right! So pleased you liked our neck of Waikiki and there are good restaurants nearby! Come back and stay with us again someday! Warmest Aloha, Pattie Furtado
Other trip Feb 13, 2015
Sandy
US
5.0 / 5Outstanding
"It was wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was wonderful
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Amanda: Thank you so very much for the 5 star review and glad your stay was "wonderful"! It's so nice to see such a complimentary comment. We hope you return one day. Warmest Aloha, Pattie Furtado
5 night romance trip Feb 3, 2015
Amanda
US
3.0 / 5Good
"Ramada Review"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
No breakfast, computer difficult to use though we were able to print out boarding papers. No exhaust fan in the bathroom. Room was clean and comfortable and a ten minute walk to the beach. Overall it was okay.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Roger, Thank you for choosing to stay with us. We apologize for the inconveniences that you experienced and have forwarded your comments to management. We are happy that you enjoyed the comfortable room and easy access to the beach from our hotel. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
2 night family trip Feb 7, 2015
Roger
US
4.0 / 5Excellent
"Great location, nice hotel, stinky room"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great place but our room smelled of urine. We had to leave the balcony door open 247 or it would stink. Otherwise this would be a 10
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Amanda: We discovered the smell was from the blackout drapes. We have since replaced them but we thank you for your comments as it helped us discover what the problem was. Warmest Aloha, Pattie Furtado
2 night family trip Feb 6, 2015
Amanda
US
3.0 / 5Good
"It was fine."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
If you don't have any expectations, you are only in your hotel to sleep - then this hotel is fine for you. It wasn't great, but it wasn't awful. It was just "OK".
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Anonymous, Thank you for choosing to stay with us. Guests who stay with us appreciate the value that we offer as we provide many great amenities such as complimentary drinks in the lobby and free WiFi. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Feb 10, 2015
A Traveler
US
3.0 / 5Good
"Ok hotel in a pinch"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is a bit rundown in need of remodeling. Rooms are ok and comfortable, but facility is very dated.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Anonymous, Thank you for choosing to stay with us. We are in the process of refreshing the facilities. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Feb 5, 2015
A Traveler
US
3.0 / 5Good
"Good (for the price)"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel was good for the price. It is clear why this hotel is $140 while the Sheraton is $260. The hotel lobby was nice, the room was okay, the best part about the hotel was the there was a Buffalo Wild Wings right outside it. Our refrigerator in the room smelt awful once you opened it. Housekeeping didn't seem to care about the bathroom much. The bottom line is you get what you pay for. I wasn't there for vacation, I was there for a concert but then ended up taking a couple extra days to just relax. 3 out of 5.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Paul, Thank you for your review and for choosing to stay with us. We apologize for the inconveniences that you experienced and have forwarded these issues to management. We hope that you give us another chance to improve your next stay with us. Warmest aloha, Pattie Furtado
4 night trip with friends Jan 25, 2015
Paul
US
5.0 / 5Outstanding
"lovely stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very enjoyable
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Maegan, Thank you very much for your 5-star rating! We are very happy that you had an enjoyable stay with us. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
1 night romance trip Jan 23, 2015
MAEGAN
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
1)The location is the best among all of the elements. 2) The staff in general is not friendly or welcoming especially the staff member named Danny, when we were engaging the conversation he did not even make eye contact with us. 3) the bathroom needs some repair i.e. Bathtub. 4) Pool maintenance is poor. When we used the pool, there were leaves in the pool. 5) Housekeeping is about the only department deserved the top rating.
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Couldn't have been happier"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great, especially all the personnel at the hotel. The concierge was outstanding in helping us plan our free time and making reservations. Conviently located and easy to find. Restaurants and shopping nearby.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Carol, Wow, thank you for your wonderful comments and 5-star rating! Our staff shares their aloha spirit with all guests who walk through our doors. We are very happy that the concierge was helpful in assisting you to plan your free time. Yes, guests enjoy the convenient location of the hotel. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
6 night business trip Jan 21, 2015
Carol
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I had a pleasant experience at Ramada. Will use it again.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Polly, Thank you very much for choosing to stay with us. We are very happy that you enjoyed your stay with us. We certainly hope that you stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Jan 17, 2015
Polly
US
3.0 / 5Good
"My Hawaii Vacation."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Never once change the bed sheet.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Adelfa, Thank you for choosing to stay with us. We have forwarded your comment to management and we sincerely apologize for the inconvenience that you experienced. We ensure you that the next time you stay with us this will not happen again. Warmest aloha, Pattie Furtado
4 night trip with friends Jan 11, 2015
Adelfa
US
4.0 / 5Excellent
"convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I stayed at this hotel, after staying at the Hale Koa, the DoD hotel. The hotel is older, but convenient for the location. Nothing at the hotel will 'wow you'. Good service. Basic needs are provided. Many of the foreign airlines have their attendants and pilots stay there. There is an Asian buffet in front of the hotel this is very popular with eastern visitors. I walked up to everywhere in the area, to the beach and restaurants.There is a parking charge.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Michael, I would have trouble looking for a WOW at our property too especially if I had been able to stay at the HaleKoa. It's a great property and I wish we were DOD funded but alas we are not. We don't try to be a beach resort but to be an affordable off beach property. I'm glad you enjoyed your stay with us and hope you will come back again some day! Thanks for coming to Hawaii! Warmest Aloha, Pattie Furtado
4 night trip Dec 5, 2014
Michael
US
5.0 / 5Outstanding
"Would stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Appreciated the free wifi (and easy access to it), the coffee and water in the lobby, all of the room amenities, and the hotel location.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Valerie: Thank you for staying with us and we are so pleased your appreciated all of our room amenities and hotel location! Glad we met your expectations and we hope you come visit us again someday! Warmest Aloha, Pattie Furtado
2 night family trip Jan 4, 2015
Valerie
US
2.0 / 5Fair
"Pungent"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
The service was fine however our room was rather unpleasant smelling which didn't make for a terribly nice night.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Robert, Thank you for your review. We sincerely apologize for the smell and inconvenience and have sent your comment to Management. We hope that you will give us another chance to improve your stay next time. Warmest aloha, Pattie Furtado
1 night romance trip Dec 31, 2014
Robert
US
4.0 / 5Excellent
"Close to many facilities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel employees were outstanding. Service was outstanding, every one was helpful.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Neil, Thank you for your wonderful review and rating. We are very happy that you enjoyed your stay with us. Our staff strives to provide the best customer service possible for our guests. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Jan 2, 2015
Neil
US
5.0 / 5Outstanding
"Great room for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were very happy with our stay at Ramada. It was walking distance to downtown Waikiki and to the beach. Our bed was comfortable. We would definitely stay there again. The only thing that I didn't like was the price for self parking of $25 a day! We joined their rewards and paid $20 a day, but that still added up.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Cris: Thank you for giving us a good review on Expedia. I'm glad your bed was comfortable and the hotel was convenient for you to get around. Parking is expensive on an island with limited resources and I'm sorry if you felt taken advantage of. Across the street they charge$50.00 and call it a resort fee however we charge less for parking and give all the free amenities like free Wi-Fi, Free use of the business center with two computers and a printer as well as free use of the fitness room. Mahalo for staying with us we appreciate your business. Warmest Aloha, Pattie Furtado
Other trip Dec 26, 2014
Cris
US
5.0 / 5Outstanding
"Nice Hotel in Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel room had everything we needed for our trip: microwave, fridge, safe, ironing board and iron and a large TV. The room was large and ours had a balcony. There was also a laundry facility on the premises which we used. The facility also has a pool and an exercise facility which we didn't use. There are also two computers and a printer in the lobby for guest use. There is also a travel concierge in the lobby. Tour pickups are just across the street and there are good coffee shops, a McDonalds, a Red Lobster, and several ABC stores within a short walking distance City busses also run along the street. Very convenient. The hotel is basic, no frills, no luxuries. But it had everything we needed. We liked it.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Diane, Thank you for such a wonderful review and 5-star rating! We are very happy that you enjoyed your stay with us. The value that we offer cannot be beat-we provide great amenities such as complimentary WiFi and computer use in the lobby. The location of our hotel is very convenient and gives easy access to many stores and restaurants in the area. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Dec 20, 2014
Diane
US
3.0 / 5Good
"group of 4"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Our stay at the Ramada Plaza Waikiki was a very pleasant one. The front desk was very friendly & helpful. And our room attendant, Angela on the 12th floor, kept our room immaculate. We did have to pay for parking, which we found out is the norm and there was no complimentary breakfast, which would be a big improvement if offered. The parking attendant was so friendly. He had all kinds of helpful info for us. We found a $3.99 breakfast down the block at Snapper's that worked great for us. We didn't try the restaurant in the same building. Complimentary computer use was also very helpful with planning our daytrips and printing our boarding passes. Laundry facilities were very sufficient. The Ramada Plaza Waikiki and treated us great during our stay. For the price, I think we got a great deal.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Diane: Thanks for staying with us and thanks to for mentioning Angela. She is a very good employee and glad you think so too! The free business center does help with free printing and being able to place activities. Thanks again so much for liking our hotel and for giving us a good review! Happy Holidays! Pattie Furtado
6 night family trip Dec 6, 2014
Dianne
US
5.0 / 5Outstanding
"Great location and very welcoming staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My family is in town for the Honolulu marathon. The location of the hotel is central and the staff is very helpful/kind/accommodating. The decor in the room is a bit outdated but everything's functional and the clean. The family is able to have fun and get a good sleep before the race and mostly a good rest afterward! Given the price, the family would be happy to stay in Ramada Plaza Waikiki again. It's highly recommended to all travelers out there.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Polly, Thank you for such an awesome review and 5-star review! We are very happy that you enjoyed your stay with us while you and your family were here for the Marathon. Our staff strives to provide excellent customer service and maintain clean and comfortable rooms for all our guests. The price and value that we offer cannot be beat! Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
5 night family trip Dec 10, 2014
Polly
US
3.0 / 5Good
"11-30-2014"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was convenient but had a couple of maintenance issues. The toilet would run off and on all the time, the blow dryer died and the lock for the bathroom door didn't work.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Frederick, Thank you for your review and comments. We apologize for these inconveniences and have shared your experiences with management. Thank you for your patience. We hope that you will give us another chance to improve your experience during your next stay! Warmest aloha, Pattie Furtado
1 night family trip Nov 29, 2014
Frederick
US
4.0 / 5Excellent
"Good value in the heart of Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice place, good value. The only downside was a noisy air conditioner in the room.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Paul, Thank you for your review. We are happy that you enjoyed your stay with us. The value of our hotel cannot be beat-we offer great amenities such as complimentary WiFi and free drinks in the lobby. We apologize for the inconvenience about the air conditioner. We have also forwarded your comments to management. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
3 night romance trip Nov 29, 2014
Paul
US
4.0 / 5Excellent
"Better than Expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I liked this hotel much more than I thought I was going to. Word of Warning, however ... it is NOT where the Hotels.com map says it is - it is 3 blocks away on Ala Moana Blvd (not the side street by the yacht harbor). There is not restaurant IN the hotel, but there is IHOP almost next door and within a block, McDonalds and a local eatery which serves breakfast, lunch and dinner. I got a room with a balcony which I think was about $10 more a night, but with the balcony (and, as I understand it, ONLY with the balcony) comes a fridge and microwave which was really nice. They have FREE WIFI and are probably the only hotel in the area that does. The hotel is within walking distance (long walk, but definitely do-able) of both Waikiki and the Ala Moana Shopping center. I especially liked the parking lot which was accessible off the back street so you don't have to use Ala Moana Blvd which is a divided road in front of the hotel. The parking lot was small but never full. Parking is expensive, but they take $5 off per night if you are part of the Wyndom/Ramada Club and $10 off a night if you are part of a convention - although I am not sure if you have to prove that or not. I usually stay at the Moana Hotel but I must say, this was a nice change and I enjoyed it. I would definitely stay here again! Oh - also, the public bus stops right in front of the hotel, if you don't have a car.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Damaris, Thank you very much for your kind comments. We are very happy that you were pleasantly surprised and enjoyed your stay with us. The location of our hotel is conveniently located as it is close to stores and restaurants, as well as Ala Moana Shopping Center. There is a restaurant in front of our hotel as well as IHOP next door to the property. The parking fee is comparable to other hotels in the area, but yes, the parking lot is conveniently located in the back of the hotel. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
3 night trip with friends Nov 23, 2014
Damaris
US
4.0 / 5Excellent
"Excelent Location and a fair price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is an affordable hotel, very good location, near to waikiki beach and in a walking distance of Ala Moana Center. Parking is expensive but many hotels charge similar rates. Definitely recommend this hotel.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Marcos, Thank you for your positive review and 4-star rating! Our guests greatly appreciate the value that we offer as we provide great amenities such as complimentary WiFi and free tea and coffee in the lobby. Yes, our hotel is located in a central area which is close to many stores, restaurants, and a quick walk to Ala Moana Shopping Center. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Nov 20, 2014
Marcos
US
4.0 / 5Excellent
"Nice hotel close to the beaxh"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were completely comfortable in the hotel. We used the staff's advice on what to visit and how to get there every day. I used the morning coffee and also used the 24 hour Coffee Shop next door. We walked to Wakiki each day. We took the bus right outside the hotel to other locations in O'ahu with no problems. We did not have a car and that worked out fine.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Anonymous, Thank you for your review and 4-star rating! We are very happy that you felt comfortable during your stay. Our staff strives to assist our guests in any way possible, and we are pleased to hear that they helped you find the best possible routes and sites to visit. The bus stop in front of the hotel is very convenient for guests to access Oahu. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, room and customer service was excellent.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Dolores, Thank you for the awesome 5-star rating! Housekeeping holds high standards of cleanliness and orderliness for our property, especially our rooms. We strive to provide the best customer service for our guests during their stay with us. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
1 night family trip Nov 5, 2014
DOLORES
US
4.0 / 5Excellent
"OK, but just."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The Ramada hotel is in a good location with access to beaches & shopping, also a nice pool area. The hotel is clean and well cared for but the furnishings are showing there age & the popularity of the place is taking it's toll. A refurnish is in order & should be done before things deteriorate even more. I'll give it one more shot before I move on to another hotel foor my tri-annual work trips to Oahu.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Mark: Please don't give up on us yet! We are in the process of trying to refresh the property - I hope you noticed the setup for the free coffee, hot water and cold water downstairs in the lobby area? We also have switched florists - the orchids are now really beautiful at the property. Little improvements but more to come... We have a LARGE to do list but I hope the next time you come you'll see more improvements. Mahalo for staying with us and for your loyalty! Pattie Furtado
3 night business trip Oct 31, 2014
Mark
US
4.0 / 5Excellent
"Ramada review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Conveniently located to the Hilton beach area. Hotel was older than I expected from the pictures.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Rebecca, Thanks so much for the 4 stars! Yes, we are a convenient location, glad you enjoyed your stay with us. Warmest Aloha, Pattie Furtado
2 night romance trip Oct 13, 2014
rebecca l
US
4.0 / 5Excellent
"Good Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was great and very helpful. Free coffee, water and Wi-Fi go along way these days. The A/C seemed to take longer to cool the room down than expected. Overall, I would stay here again. It was a great location and close proximity to shops and restaurants.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha! Our staff would love to hear the lovely compliment you had to say about them. Thank you! We're so glad our amenities satisfied your needs. Our Maintenance crew will look into any A/C issues to prevent future problems. Can't wait for your next visit! Safe travels!! Warmest Aloha, Pattie Furtado
10 night business trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Waikiki Hidden Gem"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I usually think of the Ramada when traveling by car, with my kids., but this one is a cut above. It's like they took a condo building and freshly remodeled it into modern hotel rooms. Great beds, huge flat screens, current furnishings, and a great layout w/ a pool. Super convenient location in Waikiki across the street from that "" hawaiian village hotel.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Jack: We appreciate your "Waikiki Hidden Gem" comment. Thanks for taking the time to let us know we are meeting our guests needs. Love the 5 Star Review! Warmest Aloha, Pattie Furtado
2 night business trip Oct 5, 2014
jack
US
4.0 / 5Excellent
"Ok for the money"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Services was friendly. Walking distance to several restaurants, shops and beach. The room was smaller than expected.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Oahuwaikiki, Thank you for your great review! Our guests enjoy the convenient location of our hotel as it is close to many restaurants, stores and a quick walk to the beach. We apologize that you felt that our rooms were a bit too small. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Oct 14, 2014
oahuwaikiki
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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