All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1830 Ala Moana Blvd, Honolulu, HI, 96815, United States of America, ‏‎855-239-9225
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3.9 / 5Good

Score breakdown (from 449 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    4.1
4.0 / 5Excellent
"convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I stayed at this hotel, after staying at the Hale Koa, the DoD hotel. The hotel is older, but convenient for the location. Nothing at the hotel will 'wow you'. Good service. Basic needs are provided. Many of the foreign airlines have their attendants and pilots stay there. There is an Asian buffet in front of the hotel this is very popular with eastern visitors. I walked up to everywhere in the area, to the beach and restaurants.There is a parking charge.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Michael, I would have trouble looking for a WOW at our property too especially if I had been able to stay at the HaleKoa. It's a great property and I wish we were DOD funded but alas we are not. We don't try to be a beach resort but to be an affordable off beach property. I'm glad you enjoyed your stay with us and hope you will come back again some day! Thanks for coming to Hawaii! Warmest Aloha, Pattie Furtado
4 night trip Dec 5, 2014
Michael
US
5.0 / 5Outstanding
"Would stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Appreciated the free wifi (and easy access to it), the coffee and water in the lobby, all of the room amenities, and the hotel location.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Valerie: Thank you for staying with us and we are so pleased your appreciated all of our room amenities and hotel location! Glad we met your expectations and we hope you come visit us again someday! Warmest Aloha, Pattie Furtado
2 night family trip Jan 4, 2015
Valerie
US
2.0 / 5Fair
"Pungent"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
The service was fine however our room was rather unpleasant smelling which didn't make for a terribly nice night.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Robert, Thank you for your review. We sincerely apologize for the smell and inconvenience and have sent your comment to Management. We hope that you will give us another chance to improve your stay next time. Warmest aloha, Pattie Furtado
1 night romance trip Dec 31, 2014
Robert
US
4.0 / 5Excellent
"Close to many facilities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel employees were outstanding. Service was outstanding, every one was helpful.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Neil, Thank you for your wonderful review and rating. We are very happy that you enjoyed your stay with us. Our staff strives to provide the best customer service possible for our guests. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Jan 2, 2015
Neil
US
5.0 / 5Outstanding
"Great room for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were very happy with our stay at Ramada. It was walking distance to downtown Waikiki and to the beach. Our bed was comfortable. We would definitely stay there again. The only thing that I didn't like was the price for self parking of $25 a day! We joined their rewards and paid $20 a day, but that still added up.
Genuine Expedia guest review
Other trip Dec 26, 2014
Cris
US
5.0 / 5Outstanding
"Nice Hotel in Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel room had everything we needed for our trip: microwave, fridge, safe, ironing board and iron and a large TV. The room was large and ours had a balcony. There was also a laundry facility on the premises which we used. The facility also has a pool and an exercise facility which we didn't use. There are also two computers and a printer in the lobby for guest use. There is also a travel concierge in the lobby. Tour pickups are just across the street and there are good coffee shops, a McDonalds, a Red Lobster, and several ABC stores within a short walking distance City busses also run along the street. Very convenient. The hotel is basic, no frills, no luxuries. But it had everything we needed. We liked it.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Diane, Thank you for such a wonderful review and 5-star rating! We are very happy that you enjoyed your stay with us. The value that we offer cannot be beat-we provide great amenities such as complimentary WiFi and computer use in the lobby. The location of our hotel is very convenient and gives easy access to many stores and restaurants in the area. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Dec 20, 2014
Diane
US
3.0 / 5Good
"group of 4"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Our stay at the Ramada Plaza Waikiki was a very pleasant one. The front desk was very friendly & helpful. And our room attendant, Angela on the 12th floor, kept our room immaculate. We did have to pay for parking, which we found out is the norm and there was no complimentary breakfast, which would be a big improvement if offered. The parking attendant was so friendly. He had all kinds of helpful info for us. We found a $3.99 breakfast down the block at Snapper's that worked great for us. We didn't try the restaurant in the same building. Complimentary computer use was also very helpful with planning our daytrips and printing our boarding passes. Laundry facilities were very sufficient. The Ramada Plaza Waikiki and treated us great during our stay. For the price, I think we got a great deal.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Diane: Thanks for staying with us and thanks to for mentioning Angela. She is a very good employee and glad you think so too! The free business center does help with free printing and being able to place activities. Thanks again so much for liking our hotel and for giving us a good review! Happy Holidays! Pattie Furtado
6 night family trip Dec 6, 2014
Dianne
US
5.0 / 5Outstanding
"Great location and very welcoming staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My family is in town for the Honolulu marathon. The location of the hotel is central and the staff is very helpful/kind/accommodating. The decor in the room is a bit outdated but everything's functional and the clean. The family is able to have fun and get a good sleep before the race and mostly a good rest afterward! Given the price, the family would be happy to stay in Ramada Plaza Waikiki again. It's highly recommended to all travelers out there.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Polly, Thank you for such an awesome review and 5-star review! We are very happy that you enjoyed your stay with us while you and your family were here for the Marathon. Our staff strives to provide excellent customer service and maintain clean and comfortable rooms for all our guests. The price and value that we offer cannot be beat! Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
5 night family trip Dec 10, 2014
Polly
US
3.0 / 5Good
"11-30-2014"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was convenient but had a couple of maintenance issues. The toilet would run off and on all the time, the blow dryer died and the lock for the bathroom door didn't work.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Frederick, Thank you for your review and comments. We apologize for these inconveniences and have shared your experiences with management. Thank you for your patience. We hope that you will give us another chance to improve your experience during your next stay! Warmest aloha, Pattie Furtado
1 night family trip Nov 29, 2014
Frederick
US
4.0 / 5Excellent
"Good value in the heart of Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice place, good value. The only downside was a noisy air conditioner in the room.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Paul, Thank you for your review. We are happy that you enjoyed your stay with us. The value of our hotel cannot be beat-we offer great amenities such as complimentary WiFi and free drinks in the lobby. We apologize for the inconvenience about the air conditioner. We have also forwarded your comments to management. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
3 night romance trip Nov 29, 2014
Paul
US
4.0 / 5Excellent
"Better than Expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I liked this hotel much more than I thought I was going to. Word of Warning, however ... it is NOT where the Hotels.com map says it is - it is 3 blocks away on Ala Moana Blvd (not the side street by the yacht harbor). There is not restaurant IN the hotel, but there is IHOP almost next door and within a block, McDonalds and a local eatery which serves breakfast, lunch and dinner. I got a room with a balcony which I think was about $10 more a night, but with the balcony (and, as I understand it, ONLY with the balcony) comes a fridge and microwave which was really nice. They have FREE WIFI and are probably the only hotel in the area that does. The hotel is within walking distance (long walk, but definitely do-able) of both Waikiki and the Ala Moana Shopping center. I especially liked the parking lot which was accessible off the back street so you don't have to use Ala Moana Blvd which is a divided road in front of the hotel. The parking lot was small but never full. Parking is expensive, but they take $5 off per night if you are part of the Wyndom/Ramada Club and $10 off a night if you are part of a convention - although I am not sure if you have to prove that or not. I usually stay at the Moana Hotel but I must say, this was a nice change and I enjoyed it. I would definitely stay here again! Oh - also, the public bus stops right in front of the hotel, if you don't have a car.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Damaris, Thank you very much for your kind comments. We are very happy that you were pleasantly surprised and enjoyed your stay with us. The location of our hotel is conveniently located as it is close to stores and restaurants, as well as Ala Moana Shopping Center. There is a restaurant in front of our hotel as well as IHOP next door to the property. The parking fee is comparable to other hotels in the area, but yes, the parking lot is conveniently located in the back of the hotel. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
3 night trip with friends Nov 23, 2014
Damaris
US
4.0 / 5Excellent
"Excelent Location and a fair price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is an affordable hotel, very good location, near to waikiki beach and in a walking distance of Ala Moana Center. Parking is expensive but many hotels charge similar rates. Definitely recommend this hotel.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Marcos, Thank you for your positive review and 4-star rating! Our guests greatly appreciate the value that we offer as we provide great amenities such as complimentary WiFi and free tea and coffee in the lobby. Yes, our hotel is located in a central area which is close to many stores, restaurants, and a quick walk to Ala Moana Shopping Center. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Nov 20, 2014
Marcos
US
4.0 / 5Excellent
"Nice hotel close to the beaxh"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were completely comfortable in the hotel. We used the staff's advice on what to visit and how to get there every day. I used the morning coffee and also used the 24 hour Coffee Shop next door. We walked to Wakiki each day. We took the bus right outside the hotel to other locations in O'ahu with no problems. We did not have a car and that worked out fine.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Anonymous, Thank you for your review and 4-star rating! We are very happy that you felt comfortable during your stay. Our staff strives to assist our guests in any way possible, and we are pleased to hear that they helped you find the best possible routes and sites to visit. The bus stop in front of the hotel is very convenient for guests to access Oahu. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, room and customer service was excellent.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear Dolores, Thank you for the awesome 5-star rating! Housekeeping holds high standards of cleanliness and orderliness for our property, especially our rooms. We strive to provide the best customer service for our guests during their stay with us. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
1 night family trip Nov 5, 2014
DOLORES
US
4.0 / 5Excellent
"OK, but just."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The Ramada hotel is in a good location with access to beaches & shopping, also a nice pool area. The hotel is clean and well cared for but the furnishings are showing there age & the popularity of the place is taking it's toll. A refurnish is in order & should be done before things deteriorate even more. I'll give it one more shot before I move on to another hotel foor my tri-annual work trips to Oahu.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Mark: Please don't give up on us yet! We are in the process of trying to refresh the property - I hope you noticed the setup for the free coffee, hot water and cold water downstairs in the lobby area? We also have switched florists - the orchids are now really beautiful at the property. Little improvements but more to come... We have a LARGE to do list but I hope the next time you come you'll see more improvements. Mahalo for staying with us and for your loyalty! Pattie Furtado
3 night business trip Oct 31, 2014
Mark
US
4.0 / 5Excellent
"Ramada review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Conveniently located to the Hilton beach area. Hotel was older than I expected from the pictures.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Rebecca, Thanks so much for the 4 stars! Yes, we are a convenient location, glad you enjoyed your stay with us. Warmest Aloha, Pattie Furtado
2 night romance trip Oct 13, 2014
rebecca l
US
4.0 / 5Excellent
"Good Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was great and very helpful. Free coffee, water and Wi-Fi go along way these days. The A/C seemed to take longer to cool the room down than expected. Overall, I would stay here again. It was a great location and close proximity to shops and restaurants.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha! Our staff would love to hear the lovely compliment you had to say about them. Thank you! We're so glad our amenities satisfied your needs. Our Maintenance crew will look into any A/C issues to prevent future problems. Can't wait for your next visit! Safe travels!! Warmest Aloha, Pattie Furtado
10 night business trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Waikiki Hidden Gem"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I usually think of the Ramada when traveling by car, with my kids., but this one is a cut above. It's like they took a condo building and freshly remodeled it into modern hotel rooms. Great beds, huge flat screens, current furnishings, and a great layout w/ a pool. Super convenient location in Waikiki across the street from that "" hawaiian village hotel.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Jack: We appreciate your "Waikiki Hidden Gem" comment. Thanks for taking the time to let us know we are meeting our guests needs. Love the 5 Star Review! Warmest Aloha, Pattie Furtado
2 night business trip Oct 5, 2014
jack
US
4.0 / 5Excellent
"Ok for the money"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Services was friendly. Walking distance to several restaurants, shops and beach. The room was smaller than expected.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Oahuwaikiki, Thank you for your great review! Our guests enjoy the convenient location of our hotel as it is close to many restaurants, stores and a quick walk to the beach. We apologize that you felt that our rooms were a bit too small. Please come back and stay with us again soon! Warmest aloha, Pattie Furtado
Other trip Oct 14, 2014
oahuwaikiki
US
2.0 / 5Fair
"It smelled like pee."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The staff were very nice and I really wanted to like this hotel, but the room smelled like pee. It was bad. We had busy schedule and it was just one night so we didn't bother the front desk to switch the room. If it was $60, that might be expected, but after paying more than $160 and parking $25, it wasn't really acceptable. In Waikiki, this is what you get when you pay $160.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Dear Anonymous, Thank you for your recent review and honest feedback. We are very happy that you experienced the warm aloha spirit of our staff. We apologize that the odor of your hotel was unacceptable and are currently addressing this issue with Housekeeping. We hope that you give us another chance to improve your experience the next time that you are in town. Warmest aloha, Pattie Furtado
Other trip Oct 13, 2014
A Traveler
US
3.0 / 5Good
"Parking"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel itself was nice. The parking area and design of how it operates could use some improvement.p
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Dear A Verified Traveller, Thank you for your review! We are very happy that you enjoyed our hotel facilities during your stay with us. Thank you for your feedback regarding the parking area and we will look into ways of improving the parking situation. We hope that you come back and stay with us again soon! Warmest aloha, Pattie Furtado
2 night family trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good enough for what you pay since you are out of the hotel most of the time anyway.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha! Thank you for the 4 stars! We're glad you thought our hotel was a great value and hope you can stay with us again. Warmest Aloha, Pattie Furtado
Other trip Oct 10, 2014
A Traveler
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had an enjoyable time at the Ramada. Staff were friendly. Close to the beach. Very comfortable bed.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha and thank you for the 4 star review! Having a good time in Hawaii and being treated with respect is very important to us at our property. Mahalo for taking the time to comments. Warmest Aloha, Pattie Furtado
Other trip Oct 6, 2014
A Traveler
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is not for someone looking for a fancy resort but if you want basic, clean, pleasant service in a convenient location for a good price this is a good choice.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Louise: Thank you for letting us know we met your expectations as an off beach property. We are not a resort but are close enough to the Hilton Hawaiian Village and the beach are across the street. Mahalo for staying with us - we do hope you return one day. Warmest Aloha, Pattie Furtado
2 night trip Sep 30, 2014
Louise
US
2.0 / 5Fair
"smelly room"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
the room was smelly.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Kath, Thank you for your review. I apologize if there were odors that disturbed the comfort of your stay. Our hotel is working to provide a quality experience for each and every one of our guests. Warmest aloha, Pattie Furtado
2 night trip Sep 21, 2014
Kath
US
4.0 / 5Excellent
"Nice off beach hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All in all the week long stay at the Ramada Waikiki was good. The rooms are on the small side if more than two people are staying in the double bed room. The bathroom is average and clean. The rooms are dated, but comfortable. The beds were adequate for our needs. The hotel staff wasn't unfriendly, but not showing the Aloha we expect when in Hawai'i. Parking staff was nice and helpful. The parking lot is a pain anf very small. Parking is cheaper here than at many other Waikiki hotels. Sign up for windam rewards and get $5 per day of the parking rate. Laundry facilities are a bit pricey, but were clean and quite nice to have on site. We use a hotel in Hawai'i for showering and sleeping, so this fit the bill for affordable in a decent area. Do not eat, shop, or hang out in Waikiki.... get out and see the beauty of the island.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha, Thanks so much for the 4 star rating. We're glad your long stay with us was great. We are sorry our rooms were not too spacious enough to accommodate you and your guests but it's good to hear our staff has taken good care of you. Wow, I appreciate the positive reviews on our parking prices. Thank you. Yes... PLEASE REMEMBER TO ENROLL AS A WYNDHAM MEMBER TO RECEIVE GREAT BENEFITS. Hope you choose Ramada Plaza Waikiki for your next stay-cation in Waikiki. Warmest aloha, Pattie Furtado
Other trip Sep 18, 2014
A Traveler
US
4.0 / 5Excellent
"Good location, reasonably priced"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
If you're looking to stay in Waikiki for reasonable price, this is a good hotel, walking distance to most things, and very close to the beach.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Sarah, 4 stars?! You are the best. Thank you so much for taking the time to write this review. Warmest Aloha, Pattie Furtado
2 night romance trip Aug 30, 2014
sarah
US
3.0 / 5Good
"Decent Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Ok room kind of old but was ok for me since I spent most of the time on the beach. Towels could use some fabric softer and a little more water pressure in the shower. However still a decent place. Closer to magic island (great localish spot) than actual Waikiki beach. Quick access via bus (#8) to Waikiki beach
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Meli, We appreciate the time you took to write this review. Don't you just love our beaches? They're beautiful! Quick access to nearby attractions seemed to have satisfied you. We're so happy. Hope you plan to stay with us again soon. Warmest Aloha, Pattie Furtado
Other trip Sep 11, 2014
Meli
US
5.0 / 5Outstanding
"no title"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel. No disappointment
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Jim, Thank you for your 5 star review. We are so happy you are a Kamaaina from Ewa. Glad you like our hotel. Warmest aloha, Pattie Furtado
3 night trip Sep 2, 2014
Jim
US
3.0 / 5Good
"When Will the Construction Work Be Completed?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I spent 6 nights at Ramada Waikiki. It was such a wonderful experience and unforgettable trip. However, I want to leave a few comments about the construction work going on just right next to the hotel. First of all, I want to let the readers know that I enjoyed everything else about the hotel. The staff was friendly, and the facilities were clean. So, the construction work begins exactly at 6:30 am. The sound of bulldozers kicking their engines and construction workers yelling at one another could be clearly heard from my room. At around 7:20 am, you will begin hearing the sounds of iron bars crashing each other and making even more disrupting sounds. Otherwise, I want to say thank you for the staff members for their friendliness and kindness.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha, We apologize for the construction work and that it had disrupted you. It is anticipated to finish by the end of the year. The project was delayed. Thank you for the kind comments about our hotel and staff. We hope you stay with us again soon. Warmest aloha, Pattie Furtado
Other trip Sep 7, 2014
Sukjin
US
4.0 / 5Excellent
"Nice Pool"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The room was a nice size and clean. The lobby is very welcoming. Depending on your room location you can catch a glimpse of the ocean behind the Hilton Village area or the Ala Moana strip. The pool is really nice, a good size and deep, great for swimming. There is iced water and coffee available in the lobby for hotel guest, wonderful after sightseeing. But hotel guest fill their water bottles from the iced water container and deplete the supply quickly.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Ree: Thank you for your comments. It sounds like we met your expectations and I'm sorry the water was depleted rather quickly in the lobby. We've reminded our housemen to check on it more frequently. We are undertaking a project of deep-cleaning the hallway rugs - Mahalo for letting us know your feedback! Please come again. Warmest Aloha, Pattie Furtado
Other trip Sep 3, 2014
Ree
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The staff kept coming in while we were in the room in the morning.. I would answer if they would have knocked but they didn't and just opened the door assuming I wasn't there. And my room smelled like burnt rubber.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha MIke: I am so sorry that housekeeping did not knock - that is definitely not our policy. I've reminded our housekeeping staff to please knock harder. The smell in your room was from the new blackout curtains - I've been hearing this complaint recently and discovered what it was=- we are making an effort to replace the new curtains since they the "new" oder is rather strong. Thank you for staying with us and again, we apologize for the interruptions. Warmest Aloha, Pattie Furtado
Other trip Sep 2, 2014
mike
US
4.0 / 5Excellent
"15 minute door to door to beach is nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
15 minute door to door to beach is nice since there is no parking anywhere.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha, Thanks for staying with us and I'm hoping you parked in our lot! We have great staff and they help as much as possible to show you where to park and where the beach it! Mahalo for staying with us and we do hope you return one day! Warmest Aloha Pattie Furtado
Other trip Aug 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here for the first part of our honeymoon, the room was nice and clean, staff was very friendly.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha honeymooners! Mahalo for staying with us for part of your honeymoon. So pleased you felt our room was nice and clean and our staff friendly! We hope you return one day for an anniversary! Warmest Aloha, Pattie Furtado
Other trip Aug 7, 2014
A Traveler
US
4.0 / 5Excellent
"Summer 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very good located and very good atention
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Alberto: Great 4 star review! So pleased you liked our location and our staff. Glad we paid attention to your needs. Come back, Warmest Aloha, Pattie Furtado
4 night family trip Jul 16, 2014
Alberto
US
3.0 / 5Good
"Decent Value"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel itself is a bit out of date and could use some TLC. Myself and two friends stayed here because it was cheaper than on the beach and we weren't going to be spending a lot of time in the hotel. Pool wasn't bad and neither was the fitness room. It was on the backside of the main hotels so it was really close to the beach ( 1/4 mile walk) and near a bunch of bars/resturants/shops. If you're trying to save some coin then this might be the place.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Panagiotis: What a great review! We are so pleased you liked our location and the off beach prices. We are a convenient location especially if you would rather spend your money on restaurants and activities and not spend all day in your hotel room. Mahalo for staying with us and we appreciate your kind comments! Warmest Aloha, Pattie Furtado
2 night trip with friends Jul 24, 2014
Panagiotis
US
2.0 / 5Fair
"Six miles from airport. Good for one night."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel was difficult for us to find on our way from the airport. The parking is difficult. The staff was friendly, but unconcerned about us as quests.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha and thank you for staying with us. We are sorry you found it difficult to find the hotel and I'm sorry you felt the staff was unconcerned about you. I'm going to share your review with our Operations Manager - maybe it's time for a little more training. Mahalo for taking the time to let us know how guests perceive our hotel. Warmest Aloha, Pattie Furtado
Other trip Aug 3, 2014
A Traveler
US
3.0 / 5Good
"Small room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The rooms are very small. The pool is nice - but never gets any sun. The staff was nice.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha CC: Our pool is open from 9am and the sun hits it until the building next door blocks the sun around 2pm - which is actually a good thing since over-exposure can be harmful. Thank you for staying with us and I'm sorry we were not happy with the sun - did you know the beach is about three blocks away at the Hilton Hawaiian Village? Now that's sun! Mahalo for staying with us - we appreciate you taking the time to let us know your feedback! Warmest Aloha, Pattie Furtado
Other trip Jul 29, 2014
C. C.
US
4.0 / 5Excellent
"Good hotel, fair price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a nice basic hotel. Everything was clean and comfortable but not super upscale. They give you a discount for breakfast at an attached restaurant that is not run by the hotel. Very little traditional breakfast food there, it is an Asian restaurant with very different items on the buffet. We tried it, but went to the IHOP which is just around the corner the next day.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Nancy W: Thanks for staying with us and for realizing that we are an off-beach property! We agree about the breakfast operated at the front of the hotel. The Ihop next door is a good alternative but an even better one is the Wailana Cafe at the end of the block! Mahalo for your comments and please come back! Warmest Aloha, Pattie Furtado
1 night trip Jul 24, 2014
Nancy W
US
2.0 / 5Fair
"Ok but over priced"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not that great. Matters had a smell. Not very quite area.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Ron, thank you for staying with us. I'm not sure what you mean by matters had a smell but we do make every effort to provide good clean comfortable rooms. As for Waikiki not being a quiet area, we understand and apologize if you were bothered by the construction behind the hotel and it is almost finished. We thank you for staying with us but it sounds like you might have been happier at a beach front hotel. Mahalo for your comments, Pattie Furtado
1 night trip Jul 7, 2014
Ron
US
5.0 / 5Outstanding
"Helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had surgery and the hotel staff was excellent in helping me while I was there
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha, thank so much for letting us know that we were helpful in dealing with your surgery. We do try to make sure that our guests are taken care of and it sounds like we did a good job! Mahalo for staying with us! Warmest Aloha, Pattie Furtado
Other trip Jul 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Good room for the money :D"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was clean, the pillows could be better, and the exercise room was nice but a bit stuffy and two of their machines didn't work. Otherwise, great location and would definitely stay there again. :D
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha Penni: Thank you for the 5 star review. I'm sorry the machines in the fitness room were not working. I'm sending someone to check on it right now! Mahalo for staying wit us and we do hope you return one day, Warmest Aloha, Pattie Furtado
3 night trip Jul 2, 2014
Penni
US
4.0 / 5Excellent
"Comfortable stay for 7 nights, near shops/malls"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Enjoyed our 1 week stay. Convenient laundry facilities: $1.75 washer, $1.25 dryer, $1 soap, $1 fabric softener. A 10 min walk to Ala Moana Center, with cheaper food prices than Waikiki area. Little hole-in-the-wall Pho Tri Vietnamese Restaurant (aka Pho Thi Minh) on Ena Rd is 3 blocks from Ramada, was so good, we ate $7 pho noodles there a few times. Food in Waikiki overpriced. Rented a car for 3 days. Snorkeled @ Hanauma Bay, rentals for snorkel gear w/ mask/fin $12 & life vest $7, lockers avail for rental, lifeguards on duty.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha and thank you for your 4 star review! Great posting! We love the Vietnamese restaurant on Ena Road. Great prices - good food! I'm so happy your like our convenient location - near everything and our prices are off-beach but affordable! Thanks for the review! Come back soon, Warmest Aloha,
Other trip Jun 28, 2014
A Traveler
US
2.0 / 5Fair
"Waste of money."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Air conditioning did not work well. The electricity was out one night for a while. Bathroom was very small. Carpeting in hotel room looked dirty and was lumpy. Beds and pillows too hard and uncomfortable. Room needed updating.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Sorry you were unhappy. I wish we would have known you were so unhappy with your room - we do get a lot of good comments but yours is not one and we apologize! We had no control over the electricity that was out for an hour but we are sorry you were inconvenienced. Warmest Aloha, Pattie Furtado
Other trip Jun 24, 2014
A Traveler
US
4.0 / 5Excellent
"Nice location close but could use better beds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Everything was great except I thought the beds were a bit uncomfortable. The quality of the hotel was on par with price paid.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha John R: Thanks for staying with us and giving us a 4 star review. We don't pretend to be a beachfront resort but we appreciate your comments and we are looking at a renovation soon, Mahalo for taking the time to post Warmest Aloha, Pattie Furtado
4 night business trip Jun 15, 2014
John R
US
3.0 / 5Good
"just a place to sleep."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We only were just sleeping here. We got in late in the evening and left before 7 the next morning. We all did manage to sleep. The room seemed old. Staff was friendly on check-in. Overall, I'd say it was okay.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Cathy from Washington: Thanks for posting on Expedia and thanks for staying with us. Glad you slept well! Warmest Aloha, Pattie Furtado
Other trip Jun 23, 2014
Cathy
US
2.0 / 5Fair
"Not again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Staff needs to learns customer service . No free breakfast as advertised . No refunds on advance bookings . Rooms humid , hot and stink . Not what you see
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Kansas Traveler: I'm sorry you thought our staff was rude - we actually get some good comments about their service I'm so sorry we offended you. We have not offered a free breakfast for over two years so I'm not sure where your information came from. If you bought because it was a no cancel no refund then the rate is low. We are an off beach property. Thanks for staying with us and I'm sorry we did not meet your expectations Warmest Aloha, Pattie Furtado
Other trip Jun 17, 2014
kansas traveler
US
4.0 / 5Excellent
"GREAT Deal!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was EXCELLENT if you want a relatively inexpensive, no frills stay in Honolulu, which is what we needed. It was within walking distance of plenty of shops and restaurants, as well as the beach and trolley/public transportation stops. I would highly recommend for people who don't want to spend a fortune, and for people who have no intention of spending much time in your hotel room. Simple, good location, and affordable. And a decent pool.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha Wendy from St. Louis! Thanks so much for "getting" who we are...an off beach property with a central location and free amenities. Our rates are lower compared to other properties but I'm glad we were what you needed. Warmest Aloha, Pattie Furtado
Other trip Jun 16, 2014
Wendy
US
4.0 / 5Excellent
"good bargain"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Ramada Plaza Waikiki (RPW) delivers very good value for the price. If you can familiarize yourself with the various road in the hotel vicinity, the hotel location is ideal if you want to be close to Waikiki, but will also be driving during your Honolulu stay. Room prices are less than most of the Waikiki hotels, but doesn't have budget hotel feel. I noticed that Chinese (and perhaps Japanese) aircrew used RWP for layovers, as did Chinese tour groups. Entire RPW staff was helpful and friendly. There were two computers and a printer in the lobby area (just before the elevators), but there was no privacy.
Genuine Hotels.com guest review
Response by Ramada Plaza Waikiki
Aloha DKS Thank you for commenting Expedia. We are pleased you stayed with us and if sounds like you had a good time in Hawaii. We hope return someday! Warmest Aloha
6 night trip May 29, 2014
DKS
US
4.0 / 5Excellent
"Fine for a short stay."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed here as a stopover to other islands. The room was satisfactory, not as clean as it could be, but the bed was comfortable. The staff was courteous, though not overly helpful. The location was OK. I would look for a different location if I planned to stay longer. It is in the middle of highly trafficked streets and the view was only OK. There was construction on a building behind the hotel which started early and continued on Saturday.
Genuine Expedia guest review
Response by Ramada Plaza Waikiki
Aloha and thank you for staying with us. We are an off-beach property and virtually no views unless you like city lights or the surrounding area. Our rates reflect the fact that we have no views but we do pride ourselves on the many value free amenities - Free Wi-Fi, No Resort Fee, Free use of fitness center, free use of the business center with two computers and a printer. The building behind us will be completed in another month and it has taken a little longer than expected! We'll be glad when it's completed too! Mahalo for staying with us!
Other trip May 27, 2014
A Traveler
US
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