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1 room, 2 adults
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5827 Caravan Ct, Orlando, FL, 32819, United States of America, ‏‎800-491-6126
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2.6 / 5Fair

Score breakdown (from 893 reviews)

Average rating for:

  • Cleanliness
    2.7
  • Service
    3.0
  • Comfort
    2.6
  • Condition
    2.3
  • Neighborhood
    3.6
1.0 / 5Poor
"Stay somewhere else!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
This hotel was in such poor shape. Half of it was closed for reconstruction. The other half was extremely worn and dated. The restaurant onsite was an ethic restaurant and closed. The wifi was non-existent and the bar patrons were on the shady side. The only thing decent was the proximity to Universal
Genuine Hotels.com guest review
2 night trip Dec 13, 2014
Walter
US
4.0 / 5Excellent
"Good service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The front desk workers were very helpful and nice. I will stay again at this hotel. Happy Holidays to all. Keep the good work.
Genuine Hotels.com guest review
3 night family trip Dec 10, 2014
YELBA
US
2.0 / 5Fair
"Uncomfortable Experience"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
A positive for the hotel is that it is really close to Universal Studios Resort. The mattress was hard and uncomfortable. There were ants in the bathroom. The walls are the thinnest walls I have ever experienced in a hotel, you could hear everything happening in the room next to you. Even thought our room had already been paid for through Expedia the hotel charged a security fee when we arrived of $25 and said it is supposed to be refunded. When we checked out the lady at the front desk said that we shouldn't have been charged and we are still waiting on the refund.
Genuine Expedia guest review
Other trip Dec 7, 2014
Leslee
US
1.0 / 5Poor
"Worst experience"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Staying at this hotel with my family was the worst experience in my life. I will never use this hotel again and probably will not use hotels.com in the future.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
Mahmudul
US
1.0 / 5Poor
"Under Construction and not for Solo travellers"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The entire hotel is under renovation. It's very dark at night with limited lighting. The only advantage is the location. Takes 10 mins to walk to Universal Studio.
Genuine Hotels.com guest review
1 night trip Nov 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The location of the hotel is absolutely fine, close to Universal and iRide Shuttle Bus. The walls are a little too thin and the housekeepers are a little too loud. The television was not LCD and the fridge was too loud too. And I also missed the carpet, stone flooring can be very cold. Other than this we had a great time, for the money it absolutely worth it.
Genuine Expedia guest review
Other trip Nov 25, 2014
a.g.
US
2.0 / 5Fair
"A one-night stay, only."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
In much need of repair ( currently under repair).
Genuine Hotels.com guest review
1 night family trip Nov 19, 2014
A Traveler
US
1.0 / 5Poor
"Don't Waste Your Money"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel is "under construction" so the entire place is a wreck. The air conditioning units didn't work, the lights in the bathroom didn't work, and the room-to-room phone lines didn't work. The rooms were clean but they had roaches, big ones and baby ones. The staff was nice but unprofessional.
Genuine Expedia guest review
Other trip Nov 24, 2014
Unhappy
US
1.0 / 5Poor
"Horrible, horrible, horrible! MOLD & MILDEW!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
You really do get what you pay for! Should have listened to the other reviews!!!!!! The hotel itself is horrible, very outdated and ran down, most of all of it is under construction, so our room (king size standard $52 with taxes) was literally right next to the workers so we heard them all yelling, blasting music etc. The room condition was HORRIBLE. The couches were VERY Dirty, along with our comforter, there were tons of stains in it, and lots of cigarette holes in it ( yet its a non smoking room) ..the shower had MOLD AND MILDEW all in the faucet knob, and spots in the ceiling! This hotel is absolutely disgusting! Oh not to mention, yes there is a shuttle service free of charge, but they don't mention when you originally ask about it, it only comes once in the morning and once at night. It comes at 11 something in the morning! Now why would I wait till almost noon to go to universal and sit in this disgusting hotel? RUINED MY 7 YEAR ANNIVERSARY!
Genuine Hotels.com guest review
1 night romance trip Nov 19, 2014
Christy
US
1.0 / 5Poor
"Worst room ever"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Well, I know the are renovating. Good thing because the current rooms are terrible. My bathroom shower had only about half the plaster on the wall and the water wouldn't stop running! Lol.seriously. Was just there for a nights rest so I got that but room was in bad shape
Genuine Hotels.com guest review
1 night trip Nov 20, 2014
Jason
US
1.0 / 5Poor
"wow. ."
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
You get what you pay for!
Genuine Hotels.com guest review
1 night trip with friends Nov 16, 2014
A Traveler
US
1.0 / 5Poor
"Not happy"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel is under construction. The pool is closed, we smelled gasoline when we were walking up to our room and the sink and shower were chipping very badly. We were also charged for the use of the safe even though we didn't need to use it.
Genuine Hotels.com guest review
1 night family trip Nov 16, 2014
TINA
US
2.0 / 5Fair
"i would rethink it"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
There was a lot of construction and we had to walk around the whole building to our room and did not feel safe at all. There was no pool either
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Bathroom had no ligths.. the sealing was leaking. Smell horrible of old food.. Worst hotel .. scary looking the ligth outside kept on flickering..
Genuine Expedia guest review
Other trip Nov 20, 2014
sasha
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Its was an ok experience. I probably will not go again i guess.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
2.0 / 5Fair
"Perfect Location for Universal Theme Parks"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Perfect for a low budget trip to Universal Theme Parks.
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
A Traveler
US
2.0 / 5Fair
"Ok"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Rude lady at front desk. No wifi. Perfectly close to universal studios. Alright
Genuine Hotels.com guest review
3 night romance trip Nov 10, 2014
Marie
US
4.0 / 5Excellent
"Weekend Getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A weekend getaway for my daughter and friend for her 18th birthday.
Genuine Hotels.com guest review
4 night family trip Nov 5, 2014
A Traveler
US
3.0 / 5Good
"It's okay!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I was expecting it to be bad, but it was relatively clean. You get what you pay. I would stay here again.
Genuine Hotels.com guest review
3 night trip with friends Nov 6, 2014
Blanca
US
2.0 / 5Fair
"Two star"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Cold water. No pool. Hotel conpletely under construction. No parking. No english. No food.
Genuine Hotels.com guest review
3 night trip with friends Nov 6, 2014
A Traveler
US
1.0 / 5Poor
"need to be cheaper, 55 to much."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
In was at level of hotel 6 with construction.
Genuine Hotels.com guest review
2 night trip Oct 24, 2014
john
US
2.0 / 5Fair
"Good price but poor condition"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Generally poor condition. Room needs updating.
Genuine Hotels.com guest review
1 night family trip Nov 6, 2014
Lawrence
US
5.0 / 5Outstanding
"Hotel in Orlando"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I heard really bad reviews about this hotel,but I think is fine for the price it was offered was fine.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
A Traveler
US
1.0 / 5Poor
"Spend a little more and rest assured"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Cheap Room, so get what you pay for. Hollow walls near busy road. Parking lot not well lit.
Genuine Hotels.com guest review
1 night family trip Nov 3, 2014
A Traveler
US
1.0 / 5Poor
"Awful hotel misadvertised."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Under construction, air conditioning didn't work, sewage backed up in parking lot, rude employees. Never stay there again!
Genuine Expedia guest review
Other trip Nov 3, 2014
Troy
US
3.0 / 5Good
"Not bad."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
You get what you pay for. Not terrible but not great. Our room wasnt ready for us even waiting two hours after check in but they gladly gave us another room.
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2014
A Traveler
US
3.0 / 5Good
"Universal Studios trip"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
I chose this hotel for it's location & price. It was a convenient walk to Universal Studios theme park.
Genuine Hotels.com guest review
2 night family trip Oct 26, 2014
Karlene
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Its a convenient location but not a great atmosphere.
Genuine Expedia guest review
Other trip Oct 29, 2014
A Traveler
US
2.0 / 5Fair
"You get what you pay for."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
You get what you pay for. As a place to bed down next door to Universal, I can't complain. But I would avoid staying one more night. Bath tub spout leaked and whistled all day and night. A/C would go from raucous loud to dead quiet, back and forth, every 5 minutes, but it did pump out cold air. Half the hotel is under reconstruction. But it was cheap & very available.
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
A Traveler
US
3.0 / 5Good
"visiting universal"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
I love the location if your going to Universal studios. They are remodeling so the price for the rooms will be going up soon!
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel staff was polite and welcoming but the hotel was rundown. You get what you paid for. For the one night stay it was reasonable.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
2.0 / 5Fair
"Its very basic"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Stayed here one night after a long day at Universal. Its a place to rest your head and thats it. Very old and outdated, the room smells funny, and the bathroom tiles are visibly old and stained. They ask to pay a small fee for the usage of the safe that is so rusty that one would not attempt to even use it. BUT the location cannot be beat and the beds are clean (the bed spread has cigarette holes in them but the bed is comfortable and has clean white sheets). Must say it is a bit scary navigating the complex at night.
Genuine Hotels.com guest review
1 night trip Oct 23, 2014
A Traveler
US
2.0 / 5Fair
"You get what you pay for... kinda."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Was very inexpensive and you see why. Much of the hotel is under construction it seems. I had to walk around chain link fences to get to my room and the parking spot next to mine had empty pallets stacked in it. The parking lot also was poorly lit. The room did have a TV, but it was an old CRT. The air conditioner was quite loud which made it difficult to sleep and I was woken up early by a conversation happening outside my door between a couple of contractors. Everything was in need of serious remodeling, but the water was warm and the pressure good.
Genuine Hotels.com guest review
1 night business trip Oct 22, 2014
WIlliam
US
2.0 / 5Fair
"convenient overnight"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Clean/close to Universal great price. Very late check in ok.No microwave/coffee maker.
Genuine Hotels.com guest review
1 night family trip Oct 23, 2014
A Traveler
US
2.0 / 5Fair
"Fair experience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I mean I can't complain because of the price, however there were more problems staying this time around than the other. So there is construction going on right now there, and it's a bit inconvenient getting around the hotel because of it. Also our hot water wasn't working! And we had to call maintenance to fix it, but the good thing was he was pretty quick about it. The staff were friendly as usual so there's that. Not too bad of stay if you're low maintenance.
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2014
Brit
US
3.0 / 5Good
"fix up the bathroom, ok other than that."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The only major problem with this room was its bathroom, specifically the tub. Its paint and covering were peeling off, making me wish I had brought flip flops to wear while showering. Other than that, it was ok, and the receptionist was quite courteous.
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2014
Adam
US
3.0 / 5Good
"Just Ok!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
You pay for what you get! I was there for horror nights, slept one night and left. I wouldn't recommend this hotel if you are staying for more than one day unless you are on a serious budget.
Genuine Expedia guest review
Other trip Oct 22, 2014
Jimmy
US
4.0 / 5Excellent
"Good hotel near universal studios"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is what I expect for the price. The location is great, the room was showing its age, but you get what you pay for. I was very happy with the hotel and staff.
Genuine Expedia guest review
Other trip Oct 22, 2014
universal addic
US
1.0 / 5Poor
"worst night ever"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Really dirty, staff was rude and could care less about visitors. Nothing worked in the rooms. And the complimentary shuttles offered were non existing had to call a cab! Do not stay here at all
Genuine Hotels.com guest review
1 night romance trip Oct 19, 2014
A Traveler
US
2.0 / 5Fair
"You get what you pay for"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
You get what you pay for. The bathroom was pretty disgusting. The one side of the hotel was under construction. Cleanliness was pretty okay. But right across the street from universal which was a plus.
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2014
Brendon
US
4.0 / 5Excellent
"Happy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is under construction so some amenities were unavailable, but the room was very clean and in a perfect location. We took the walkway to Universal and saved on parking. Beds were comfortable and we had no problems.
Genuine Expedia guest review
Other trip Oct 19, 2014
Allison
US
4.0 / 5Excellent
"Not bad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Half the hotel was under construction. It was good for the price. Staff was extremely friendly. The restraunt/bar attatched wasnt anything, but room was nice, and within 1.5 miles to universal. Easy walk to a TGIF for drinking
Genuine Hotels.com guest review
1 night romance trip Oct 15, 2014
Julie
US
3.0 / 5Good
"Was ok"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was ok for the price. They were doing renovations so I could have done without all the construction noise. Also had ants all in my room.
Genuine Expedia guest review
Other trip Oct 18, 2014
james
US
1.0 / 5Poor
"I WANT A FULL REFUND"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
unbelievably offensive - decaying and pealing paint - awful stained tub and tiles - hard, thin towels - a safe with no keys - everything in the room was grossly outdated - including the antique tube TV that had more fuzz than picture, and closed captioning that couldn't be turned off - my phone died and wouldn't charge because the outlet fried overnight - and I was greeted by several cockroaches in the bathroom when I woke up....and might I add - I stayed out until 3:30 AM only to be awoken by madmen with chainsaws at 8:00 AM on a Saturday morning - there's a hotel you want to stay at. I WANT a FULL REFUND
Genuine Hotels.com guest review
1 night trip Oct 10, 2014
Vincent
US
1.0 / 5Poor
"Want to sleep? Not here.."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
I stay here because it's close to Universal. If I had more money I would not have stayed here. We have stayed here in the past, always some weird issue, but this time... ROFL Saturday Morning @ 7:40AM There were men about 100 feet from our door cutting down very large trees on the property. Sunday @ 8:00AM Same Exact thing. When we called to ask to please stop we needed to sleep, they said they cannot stop cutting. By 9:00AM I was fed up and went for breakfast and they actually stopped for a little while, because the housekeeping lady was flirting with them. This is called poor hotel management.
Genuine Hotels.com guest review
2 night romance trip Oct 10, 2014
Christielb
US
3.0 / 5Good
"Budget"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I got what I paid for. Most reasonable and very close to Universal
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
1.0 / 5Poor
"Awful."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel smelt both inside and out. Bathroom was disgusting, tub didn't drain, bugs on the floor. Left my shoes on the whole time. Some sort of crime happened over night cops, crime investigation team and news crew outside in the morning, desk staff said they didn't know what happened. Next time I will pay more for a better hotel. Don't stay here, even for the price.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
3.0 / 5Good
"days inn"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
toilet leaked in one room, tv didn't work in either room, was fuzzy. Told hotel management, was told it was probably because of the remodeling they were doing. The hotel tried to charge us for a safe that we weren't provided, it took a half an hour to get them to take off my bill. The one good thing is that it was walking distance to Universal and since we planned to spend much of our night there, it was tolerable.
Genuine Hotels.com guest review
1 night family trip Oct 5, 2014
A Traveler
US
3.0 / 5Good
"You get what you pay for"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The Days Inn Orlando - Universal Main Gate was in a great location for visiting Universal Studios. I couldn't have asked for better. The rooms have tile floors, which I didn't love, but it wasn't the worst thing ever. The bathroom was very old and had paint peeling off the walls and the grout was coming off of the shower stall and the floors in the bathroom were very stained. The beds were clean and comfortable with enough sheet, blanket, and pillows for 2 people in each bed. We just slept there one night and didn't use the tv. There were renovations happening while we were there. The walls are thin, so you can hear the people in the rooms adjacent to yours. The room was the right price for what we needed, but if you're looking for something comfy, clean, and quiet, this might not be the place for you. You'll have to spend the extra elsewhere for those.
Genuine Hotels.com guest review
1 night trip with friends Oct 4, 2014
Angie
US
2.0 / 5Fair
"No hair dryer or coffee maker as stated."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Part of hotel under construction right next to our room. There was no hair dryer, and no coffee maker although friends 2 rooms down had hair dryer. Staff a little snippy. Maid for room was awesome - appreciated her. Probably wouldn't stay here again. Great for a couple of college kids who may not be in the room often... but other than that... probably better to stay elsewhere.
Genuine Expedia guest review
Other trip Oct 8, 2014
Sue
US
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