Its the beast night everGenuine Hotels.com guest review
Great stay , at a great price, perfect location with friendly employeesGenuine Hotels.com guest review
"Hotel upgrades are needed"
The Hotel is in a convenient location when it comes to Lax airport.also close to a grocery store ,Star Bucks,et.and that's a plus. but the parking is a little walking distance and a bit in convenient. with NO service offered to help with luggage,also NO Microwave is offered in the hotel,NO coffee pot in the rooms, Carpet is a bit dirty and needs to […] be changed out, they don't tell you to keep your key so that when you check out you can get out the parking lot. So hope you don't have to leave in a hurry cause you will have to call front desk and WAIT on them to send someone to let you out. Also they don't tell you the parking is $11.00 till you're checking out. Read moreGenuine Hotels.com guest review
The hotel has a nice lobby and garden terrace area. The check-in process was easy. The rooms are a bit tired looking. We had one of their smaller rooms and there was dust hanging from the ceiling and caked on the sprinkler head. The bathtub had rust stains around the drain.Genuine Hotels.com guest review
Desk Clerk was rude...Bar is overpriced. Restaurant dinner was minimal portion and food was mediocre. Also, overpriced. Strange this is what the ratings also say...huuummm? I have stayed there several times on previous occasions and it was great! Something has changed??? and not for the good!...Genuine Hotels.com guest review
"Excellent for transiting"
I use this hotel as a night over traveling from Hawaii to cities in the mainland. It's clean, friendly and convenient. It has shopping close by and a decent restaurant. I'd recommend this to anyone with similar needs.Genuine Hotels.com guest review
"Worst hotel stay ever."
Everything went wrong. Too much to list. The staff was friendly though. Have stayed here before and have had a better experience.Genuine Hotels.com guest review
"The worst hotel service ever"
Nothing positive to say about the hotel service. The employee were unfriendly and unwilling to helpGenuine Hotels.com guest review
"Last minute stay"
Parking situation is a hassle. Room was clean bed was stiff. No continental breakfast?? If yes nowhere to be found :/Genuine Hotels.com guest review
"Hacienda Hotel...Great location!"
The Hacienda is a huge hotel. The rooms themselves were clean overall, but the hotel had a dated feel to it. They offer paid parking, but I think this should be included for guests of the hotel. They have a diner attached to the hotel that closes very late, and opens very early, perfect for the commuter and overnight stay. This is a nice option for […] odd hours. There is also a Starbucks across the street! :) Over all, this is a nice, basic hotel with generally clean rooms for an overnighter. Read moreGenuine Hotels.com guest review
It was an awful hotel and will never stay in this hotel. The hotel is old, not clean and and not worth staying.Genuine Hotels.com guest review
Nice lobby, but very shabby and old rooms. I could feel the mattress springs poking me in the back on the hard surface. They have old tube TVs with fuzzy, non-HD reception. This place was probably passable 30 years ago. Not advisable for women staying alone.Genuine Hotels.com guest review
"Get what you pay for"
It was a rundown joint with poorly functioning air/heating, but it got the job done for a one night place to crash and at least had a little more character than a cheaper motel (probably because the place was so old and doesn't look like it's had much done to it since the 60s). It was clean enough too, so that wasn't an issue, but the beds were really […] uncomfortable. They had a conveniently placed little bar, restaraunt, and sectioned off courtyard area that we would have had a better experience in had we not been brashly told we weren't allowed to have our drinks out there because they weren't from the bar, without asking whether or not we were hotel guests and paying to stay there. Read moreGenuine Hotels.com guest review
It was OK .nothing specialGenuine Hotels.com guest review
"worst hotel ever"
the worsssssssssssssssssstGenuine Hotels.com guest review
"Perfect place for an LAX layover"
Clean, comfortable and affordable room! After a long overseas flight, the bed was heaven. Great sheets. Location cannot be beat for an early morning flight. Starbucks right across the street.Genuine Hotels.com guest review
"Dirty but great location"
Room temprature was too cold and they told they can only give extra blanket.also the bed lining wasnt clean.Genuine Hotels.com guest review
Hotel has a worn down and musty carpet smell but its on a good location and the rooms are decent for the price. The tv channels are boring and the wireless internet breaks upGenuine Hotels.com guest review
"good stay only if you have an early flight"
airplane noise at 0600 good if you have an early flight.... parking expensiveGenuine Hotels.com guest review
"Convenience at a reasonable price"
Pleasant stay. Great location.Genuine Hotels.com guest review
"Worst experience at a hotel ever"
Everything about this hotel almost ruined my vacation.The hotel was understaffed.There was a lot of difficulty and misunderstandings about booking the room. No parking was available even after we paid for a spot.many surprise fees show up at this hotel during booking.I felt the staff was unhelpful.The room was poorly lit,The AC was very very weak, looks […] very run down inside the room, and in the morning bugs were flying out from the side of the bathroom, i have stayed at many hotels in my life , even hotels in bad areas of town.this was my worse experience at a hotel ever , im still bewildered by how bad the whole experience was.I cannot go into specifics about how bad it was ,the review parameters ,wont allow it,please believe me when i say ,its not worth your time or money. Read moreGenuine Hotels.com guest review
"Very poor customer service"
Price is the only good thinh in this hotelGenuine Hotels.com guest review
"Honest negative reviews kept hidden"
I submitted a previous review you didn't accept. It was my honest opinion. It did not contain profanity or any of the reasons you stated for not posting my experiences, why ask for our opinion if you are only posting good reviews ?Genuine Hotels.com guest review
The staff was very friendly and helpful. It was very peaceful at night and enjoyed the surrounding food stores.Genuine Hotels.com guest review
"Security needs to tighten up"
Neighborhood crowd uses the pool & crowds out hotel guests!!!Genuine Hotels.com guest review
Horrible customer service... Waited in line for over 40 minutes to check in and staff was rude when I got to the counter. I will not stay here again.Genuine Hotels.com guest review
Park and fly had no vallet, hotel was dirty and creepy.Genuine Hotels.com guest review
"Very satisfied for the service and price paid"
It was better than staying in downtown, with the little malls and the grocery store acros from the hotel was very good, also transportation from and to the airport was very punctual the helpers involve are very good. ThanksGenuine Hotels.com guest review
This Hotel should not be rated as a 3 star hotel. Bathroom floor had large muffin crums which could not be missed.Genuine Hotels.com guest review
"Practical, nothing fancy."
The hotel was ok, it served its purpose. Despite the pictures on their website the room was not the best. I did not mind, but my wife did not like the room very much.Genuine Hotels.com guest review
"nice costumer service's"
Very nice n safe big hotel easy acess they reemberse money for in sedental asapGenuine Hotels.com guest review
Smelling like fishGenuine Hotels.com guest review
"Hotel I will never stay at."
Bad customer service. I got a very bad room that bathroom water was not clean.Genuine Hotels.com guest review
it was okay.The problem was parking WAS limited consequently I had to park on the public street overnight for 2 nights whereas I GOT TICKETED FOR PARKING DURING NEXT MORNING VERY UPSETTING.Genuine Hotels.com guest review
The room was good and clean... parking and access to teh room was really bad... the entrance to the room key and parking lot gates do not work well.. restaurant not all that goodGenuine Hotels.com guest review
We arrived in the room, to a pungent cigarette stench. The toilet overflowed upon first use. It was promptly attended to by housekeeping, only to happen again first thing in the morning after the 2:30 am wakeup call that was NOT requested. Not real pleased with our stay.Genuine Hotels.com guest review
When I first talked to the front desk about availability of rooms. Hotels had posted a room with deluxe two beds, the gentleman at the front desk said there were no more rooms available. That I can upgrade to a room with two kings or queens. I had to walk away to review my reservation to make sure I booked the right room. Everything was right on what […] I booked and checked hotels.com again it still showed availability. I showed the guy my reservations, he quietly walked to the for 15-20 mins. Came back looked very disgruntled and everything as it should be with my reservation. He works with the public if you lie and cheat your customers then get caught in that lie own up to it. The price and location were the only it had going for me. The beds are really small I am 5'8" and my feet were at the edge; if I moved left or right I would fall off the bed. Pictures that are displayed not quite accurate. Read moreGenuine Hotels.com guest review
"Cheap, but dirty"
While the room was nice enough (despite two of the three table lamps not working), the hallway and elevator rugs were filthy. I realize it's an older hotel at a cheap price, but eew. Personally, I'm willing to pay $30 more a night to stay somewhere cleaner.Genuine Hotels.com guest review
"twin beds are too small for an adult"
I love the surrounding area and I love the atmosphere of the hotel. It has a lot appeal. However, it needs an upgrade in paint, shampoo the carpets and twin beds are toooooo small for adults. But on Friday night in the bar area the locals do the salsa because salsa lessons are offered there during the week. The salsa dance adds to the ambiance of the […] hotel very Latino, Read moreGenuine Hotels.com guest review
Comfortable room but it is kind of dated. They have a restaurant and a bar. Didn't try it though, but it looks like it could be good. There's a Starbucks and a Ralph's across the street. I had a good overall experienceGenuine Hotels.com guest review
"Close to LAX - that's the only reason"
Most rooms are in old tower buildings without character and in need of remodel. But - closest best price place to LAXGenuine Hotels.com guest review
"More of a budget motel with amenities than a hotel"
Stayed here 1 night while visiting LA. The hotel lobby was nice but everything else was not so nice. The room was old with outdated furniture. It had a strong musty odor. The mattresses were old and lumpy. The sheets and towels were clean as was the bathroom. The carpets throughout the hotel were very dirty. Most of the hotel was in disrepair. It is […] in dire need of updating. The only thing going for it is its proximity to Lax and low price. This place should be placed in a class with a budget motel rather than a hotel. If you are looking for an inexpensive place to stay for the night this meet your needs. If you are looking for a hotel class room, this is not the place to choose. Read moreGenuine Hotels.com guest review
Enjoyed my stay, hotel staff friendly, cordial and helpful to my room needs. My assigned room attendant kept my room clean and orderly.Genuine Hotels.com guest review
The hotel is older and in need of updating. The carpets are old, the paint is old, the drapes are old. The rooms were clean, but the bathroom needs much attention as farxas repairs. Spend tge money to make necessary repairs and they will come. The staff was fantastic. Location was great.Genuine Hotels.com guest review
The room was smelly and small. But it is fair for the price.Genuine Hotels.com guest review
"Close to airport"
The smell! The carpet in the hallways! The parking guy was rude, rude, rude! No valet! I HATED my stay! The gal who checked me out was very sweet. I had broken my ankle in three places and dislocated it. No fault of yours. I had to walk across the street and behind the gas station, with a very painful foot and my suitcase. There was no offer of assistance, […] just the barking of orders. I had a wonderful breakfast at the restraint tho'. Read moreGenuine Hotels.com guest review
"Adequate room, but overpriced."
Stayed here for an early flight out of LAX. VERY basic accomodations. Small room, no real ammenities. VERY noisy and the television reception/picture made me wonder where yhe "rabbit ears" were. Room was clean. Would NOT stay here again.Genuine Hotels.com guest review
"A good job by all"
After reading so MANY bad reviews I was pretty concerned when I pulled into the parking lot. Ok, the hotel is old, BUT it's NOT about to collapse! The rooms were clean and comfortable. The staff was efficient and patient. I had a problem with my WIFI connection. They quickly moved me to another room where the WIFI was better. Was it crowded? Yes, but […] the hotel can't help that. Overall, they did a good job! Read moreGenuine Hotels.com guest review
We stayed one night here before taking off to LAX airport to fly back home. I guess it did the job. Stayed in a double twin bed room, and the room was really run down old school tv, old school windows. very vintage type hotel, and not many upgrades. wifi was very unstable and shower was absolutely garbage, very low pressure and switched from cold to […] very hot throughout the shower. didn't overpay really, was a decent price for what I got in return, although $11 parking is a little much, especially when the parking lot is a couple minutes away from the hotel. Read moreGenuine Hotels.com guest review
The telephone was not working and room had poor light.Genuine Hotels.com guest review
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