All hotels in El Segundo, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here525 North Sepulveda Boulevard, El Segundo, CA, 90245, United States of America, ‏‎855-239-9483
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2.9 / 5Fair

Score breakdown (from 1,941 reviews)

Average rating for:

  • Cleanliness
    3.1
  • Service
    3.0
  • Comfort
    2.8
  • Condition
    2.6
  • Neighborhood
    3.4
1.0 / 5Poor
"all bad"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horrible! Bad service. There were ants on the table.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
fang-sung
US
1.0 / 5Poor
"Really Bad"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The Hotel does not compare anything to the pictures they show you online, it was a really bad experience. I do Not recommended at all.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Julio
US
3.0 / 5Good
"Close To LAX But Beware Of The Jackhammer"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is minutes away from LAX, which was extremely convenient. However, when I arrived, there was a line that almost reached the entrance, with only two people behind the counter. After checking in, I learned that the parking lot was two blocks down and was $11. Not a terrible price but it should have been included in the reservation. The hotel is under construction at the moment, and being woken up by a jackhammer was certainly a surprise. The check out was just as bad as the check in. I probably wouldn't stay here again.
Genuine Hotels.com guest review
1 night trip Dec 29, 2014
Jennifer
US
2.0 / 5Fair
"Only stay if you need a place to sleep for few hours"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Close to airport- shuttle provided for pick up and drop off
Genuine Hotels.com guest review
1 night trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"HAPPY 2015!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
There to bring in the new year.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
sonia
US
4.0 / 5Excellent
"La Hacienda theatrens to price itself out of range"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    4.0
La Hacienda has been acquired by Marriot Corp, according to hotel personnel. The remodeling has begun and the noise and interference from work crews was engulfing. Yet considering the inconvenience and my sense of humor, I enjoyed my stay. I spent most of the time away with my grandchildren in Pacific Palisades and didn't want to spend much money on a hotel stay. La Hacienda fits my budget, what with all the onerous California State hotel fees, I cannot afford to come to Los Angeles in the future. Unless the Hacienda continues under new management to offer reasonable prices (Total in the $100 range with fees tacked on). I never saw anything like it! The room was advertised for $67. Yet by the time all the fees were added in, the total bill was over $100. The fees are killing the travel business. I can stay with relatives, cousins and my daughter and son-in-law. This Christmas, however, I chose to stay at La Hacienda because of convenience for an early morning flight on Dec. 30th to return home. But I am going to have to eliminate trips if room rents go up under the new management.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
ROSALIND L.
US
1.0 / 5Poor
"very bad"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
This hottel was awfull. The speed of internet was very low. There were no facility in the room,for example coffee maker. The room was very small. The price of the hotel was very high. The neighbourhood was very noisy.
Genuine Hotels.com guest review
2 night romance trip Dec 29, 2014
Hamzeh
US
3.0 / 5Good
"Not good for the price"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
good location, near LAX. Small room and cleanliness is not good. no breakfast. no free parking.
Genuine Hotels.com guest review
1 night trip with friends Dec 24, 2014
Luxia
US
1.0 / 5Poor
"Demolish"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
No hot water, this hotel needs to be demolish
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
Mirvais
US
1.0 / 5Poor
"Great place for a Mymecologist"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I previously stayed at this hotel 4 years ago and had a great experience. I was quite disappointed with my stay this time around. The hotel is currently under renovation and they provided us with a room in what appeared to be a very run down part of the hotel. Upon check in the room itself LOOKED ok, I must point out that we checked in at around 11pm, so it was very late. When I woke up, after a trip to the restroom, I realized that I was covered with ANTS! I immediately reported this problem to the hotel staff, and was blamed for the infestation!! We were provided with a whopping 20% discount for our inconvenience and promised a better room in another part of the hotel. The room was slightly better, but surprise surprise, we had ants in this room as well! I can only hope that they resolve their infestation once the renovation is complete. The location is great, and if they can get it together, the hotel itself will be ok as well.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Stephanie
US
3.0 / 5Good
"Stayed 4 nights."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
It's an OK hotel but the area it's in is great. You will find more areas of interest in this vicinity than the other airport hotels. Room may not be as nice but the surrounding area is easily attainable and within walking distance. Took an UBER car to Hermosa Pier for just $8.00 from hotel. Literally less than a 6 minute car ride. Everything is nearby. Outdoor mall, restaurants (many and a great variety)., free airport shuttle. Construction is being done on the hotel. A bit loud in the morning.
Genuine Hotels.com guest review
1 night trip with friends Dec 23, 2014
Ronaldo
US
5.0 / 5Outstanding
"Deez"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
vrry nice other than the way outdated furniture and tv
Genuine Hotels.com guest review
2 night trip Dec 29, 2014
Derek
US
3.0 / 5Good
"Justified Low Cost"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This is good for one night stop over at this rate.
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
Abhishek
US
1.0 / 5Poor
"Need a Good clean up"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Worst place to stay.They have the dirtiest room and yes you can fill it once you enter inside the room.Wondering wheather air filter has been cleaned at all.Their elevator is scary.Cheap decor.Whole set up is deceiving. From the outside looks inviting once you walk into the room !Omg....
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
Milika
US
2.0 / 5Fair
"Disappointed and dissatisfied."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    5.0
I didn't realize how much was under construction. The elevator was sketchy and smelled. It was freezing in the room. I was pretty disappointed and dissatisfied.
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
Rosa
US
3.0 / 5Good
"Construction noise!!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Very loud construction woke us up at 8am, continued till we checked out.
Genuine Hotels.com guest review
1 night romance trip Dec 22, 2014
A Traveler
US
2.0 / 5Fair
"Not worth stay"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Not a great place to stay... It's a worn out hotel... U can look for better deals for same cost
Genuine Hotels.com guest review
2 night trip with friends Dec 24, 2014
A Traveler
US
1.0 / 5Poor
"Horrible do not stay there!!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Our room had aunts everywhere that got into out luggage and our bathtub did not drain. When we asked to get moved into a different room there was no help with anything. The staff was extremely rude and not helpful. The hotel is under construction and i feel like they should have exposed that on there website when we paid and booked the room.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
A Traveler
US
3.0 / 5Good
"Cool place"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
it was a nice hotel but I think they are undergoing renovations right nowbut I would stay there again.
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
A Traveler
US
3.0 / 5Good
"Ehhh"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel room was was nice and clean, but the hotel is undergoing construction and it was very difficult to find our room.
Genuine Hotels.com guest review
1 night romance trip Dec 23, 2014
Leondria
US
3.0 / 5Good
"Make sure u confirm the room details!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Well the couch I was promised was not in the room. They changed my room once I got there.
Genuine Hotels.com guest review
1 night trip Dec 19, 2014
A Traveler
US
2.0 / 5Fair
"Poor"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Place needs to get remodeled. It's old and rusty. There was ants in the bathroom & a spider crawling on the wall.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
"birthday weekend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
it was cool. It was comfy but there was some wet stains on the floor but overall it was cool
Genuine Hotels.com guest review
1 night trip with friends Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Love it
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Yidnekachew
US
1.0 / 5Poor
"Horrible!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
the hotel was terrible the only plus i can come up with is the fact that its very close to the USMLE CS examination center. The hotel is very OLD and the air conditioner was only functioning as a heater (and the ducts exits are super dusty and dirty!) so we had to open the windows to sleep, also beds are super hard and bathroom is very small. There are better options for better prices
Genuine Hotels.com guest review
2 night business trip Dec 8, 2014
Emilio
US
2.0 / 5Fair
"Travelodge is nicer."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
8 minute drive from El Segundo beach. Have to pay for parking. Rooms need repair. There was always an interesting, musty smell in the room. The shower had rust stains and was difficult to control the temperature. Wasn't sure if the elevator would breakdown. The pictures look nicer than it really is.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
A Traveler
US
2.0 / 5Fair
"Unfortunate stay"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Unfortunately this hotel is going under major renovation and it put a damper on our stay. However the staff were very kind.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"Great night"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was a very nice night nope can back soon...
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
MIGUEL
US
5.0 / 5Outstanding
"A GOOD TIME"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
IT WAS COOL,I ENJOY MYSELF
Genuine Hotels.com guest review
1 night trip Dec 12, 2014
A Traveler
US
3.0 / 5Good
"Okay for the price"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
My son loves the pool, but the hotel is dilapidated.
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
A Traveler
US
4.0 / 5Excellent
"Quick one night staycation!!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was jet an over nighter but it was nice. Construction going on at the hotel but that didn't bother me, just two they might want to inform people about that before booking a room
Genuine Hotels.com guest review
1 night trip Dec 3, 2014
Eric
US
1.0 / 5Poor
"Not for us again"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
This hotel is shabby and dismal.
Genuine Hotels.com guest review
1 night romance trip Dec 7, 2014
David
US
1.0 / 5Poor
"ghetto hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
terrible quality hotel
Genuine Hotels.com guest review
1 night business trip Dec 9, 2014
Cliff
US
2.0 / 5Fair
"Best thing is the shuttle"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
We have stayed in this hotel many times over the years and it has really gone downhill; no fridge, no coffee pot, tub stopped up with hair, automated wake up call doesn't work.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Lori
US
5.0 / 5Outstanding
"First L.A. trip!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
The courtesy shuttle picked me up in minutes from the Airport. The hotel has ice water with lemon to drink while waiting to check in. The hotel is across from a shopping mall and several places to eat. It was a great place to stay. My flight to go back was early and the shuttle was ready at 4 am. I will stay here again and again.
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
Denise
US
3.0 / 5Good
"rain, rain, go away"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
the hotel was in repair and also was a rainy night. Not the hotels fault. No coffee pot in the room would be my only complaint otherwise. Near the airport which is why we took it. Price was also right.
Genuine Hotels.com guest review
1 night romance trip Dec 2, 2014
John
US
1.0 / 5Poor
"Dead Rat"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
It took 42 minutes to check-in. They kept the guests standing in the line and didn't even look at them. The room smelled exactly like a dead rat. This hotel needs remodeling, re-education and new management, urgently.
Genuine Hotels.com guest review
1 night business trip Dec 6, 2014
A Traveler
US
2.0 / 5Fair
"try somewhere else"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I waited 1 hour for the shuttle, the room was run down and loud because of the night club, so I changed rooms, and the tub was dirty
Genuine Hotels.com guest review
1 night trip Dec 5, 2014
Cynthia
US
2.0 / 5Fair
"You can make this stuff!! wow!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
I made my reservation with weeks and advance and when I went to check in, a couple before me was complaining that in the room that they just got there was a family all ready in the room, I kind of laugh but! can you believed that the same thing happened to me! when I went to check my new room I open the door and all I saw was a body in the bed sleeping some cowboy boots and a cowboy hat "was wrong with the people in the front desk that's a big mistake to make with in couple of minutes and but the way they are doing construction so if you want to sleep after 8am you better be a heavy sleeper because the noise will wake you up.
Genuine Hotels.com guest review
1 night business trip Dec 3, 2014
Cesar
US
2.0 / 5Fair
"one hour waiting for hotel bus and 30 minute for r"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
bad
Genuine Hotels.com guest review
1 night business trip Dec 1, 2014
art tik
US
3.0 / 5Good
"I shall return"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I've stayed here many times. The new management seems to have done no harm. I shall return!
Genuine Hotels.com guest review
2 night trip Nov 24, 2014
Lew D.
US
1.0 / 5Poor
"My worst nightmare"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
First thing was parking, extra $11/night, then the room smelled. Lousy directions from front desk staff, construction problems with rains, will never book here again
Genuine Hotels.com guest review
1 night trip Dec 3, 2014
Jose
US
3.0 / 5Good
"Good if you're a budget traveler."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
It was okay. The property for this hotel barely makes it 3 stars. But the friendly service and staff made the stay somewhat better.
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Hacienda"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
easy checkin and great stay! thanks
Genuine Hotels.com guest review
1 night trip with friends Nov 29, 2014
Andre
US
3.0 / 5Good
"Renovation is overdue"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel is ancient, that explains why the construction. Staff could have said something during check in such as we apologize for the inconvenience but we are upgrading to Fairfield Inn, etc (and with a smile). Front desk staff could use a bit more of cheery tone.
Genuine Hotels.com guest review
1 night business trip Dec 1, 2014
A Traveler
US
2.0 / 5Fair
"Under average and over-priced"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
My rating of this hotel is under average. Hotel staff overall did not look professional- on blonde attendant looked like she had just rolled out of bed (hair and uniform was a mess). I had to pay extra for parking that was not even on the premises, and at the front desk I was not directed to where the parking was so I had to drive around to find it. The hotel does not even offer free coffee, the bed was too stiff, and the AC unit in my room did not work. The positives- clean room, good restaurant on-site, and salsa dancing on Friday nights.
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2014
Dalia
US
3.0 / 5Good
"Not bad if your here for a short stay near LAX"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stayed only one night here at this hotel. Very convenient access to LAX airport. There is a Kroger Grocery story near by so if you need to get food it's a great place. Room smelled a little bit musky and dry. Overall hotel is ok
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2014
A Traveler
US
2.0 / 5Fair
"hacienda"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Something in the room gave me a headache and stuffed up nose. Pillows uncomfortable.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
MARY
US
3.0 / 5Good
"good"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Fair n good
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
david
US
1.0 / 5Poor
"Not worth your stay"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The Hacienda Hotel should be listed as a "MOTEL" with it's current condition. The air conditioning was not working at all, the carpet, walls, bathroom are in poor condition. The staff that helped us that evening wasn't very friendly.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews