I booked a queen bed for our stay. The young man who who checked us in noticed my tall husband upgraded us to a king bed free of charge which was very nice. Our room and bathroom were very small, but comfortable. My husband forgot his cell phone charger. We were happy to learn that the hotel has a cell phone charging station in their business center. […] Entry to the Starlight lounge was free with our room key and offered a nice view over the City. Read moreGenuine Hotels.com guest review
"Older, but nice"
Being an older hotel, the rooms are kind of small and cramped. Otherwise, a great place in a great location for business and touring.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hi John, The Drake is a 1928 historic building, and yes, we do have a room fit for a single traveler as well as much bigger rooms. If you do have a question about a room size, our staff is very happy to answer any questions you may have about the size. You're right about our location though, very convenient for all business and leisure travelers! Please visit us soon. Happy Holidays. Jim Gross, General Manager
"Good hotel, tight quarters, park nearby"
Good hotel overall, certainly in an impressive building, excellent location, rooms are quite small however, very limited counter / floor space in bathroom. We still enjoyed our stay. Avoid 55$ a night valet charge and park two blocks over at Sutter Stockton lot for $1 per hour until 9AMGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Denis, Impressive building, indeed. 1928 historic building and our location couldn't better! Please know that our parking rate is very compatible to other valet services at the near by hotels. We hope to see you soon. Thank you for your review. Jim Gross, General Manager
"Great Historical Hotel"
Great location! Wonderful services, and very comfortable beds!Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Ann Sofie, I appreciate that you chose the Drake. Glad to hear that you found our service wonderful and our beds comfortable. We hope that you'll visit us soon. Happy Holidays. Jim Gross, General Manager
"A cautionary tale of property theft"
We were so excited to stay at the Sir Francis Drake over Thanksgiving weekend. Having formerly lived in SF visiting the property as a local, it would be the first time we would stay there as guests. I so want to write a good review because generally, our experience was good. However our stay was overshadowed by a theft. We were absolutely devastated […] and heart broken because my fiance's watch was stolen from our vehicle. My gift to him. A watch I searched a long time to find, and one that he loved. Not a very expensive watch -- but hugely sentimental (not to mention irreplaceable since it has since been discontinued). We checked in on Friday night during the tree lighting at Union Square and it was total chaos. In our rush to remove all our luggage from the car before handing it over to valet, in the darkness of an unfamiliar rental car we missed grabbing the watch from the center console. By the time we retrieved the car it was gone. :( Adding insult to injury, was paying the $200 in parking fees for 3 days. Ouch! Solace for our grief? An incident report and a free cocktail...and an unfortunate lesson of loss prevention. If you do stay there and you park a vehicle, remove every last item of any value to you. Read moreGenuine Hotels.com guest review
Amazing!!! Room a Little small. Had great time everything at UR finger tips.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Kathy, Wow, thanks for a 5-star review! Our location IS definitely one of the best and most convenient in town. I'm glad you got to visit us! We hope to see you soon. Happy Holidays. Jim Gross, General Manager
"Vintage Grand Hotel"
Nice vintage hotel cozy room, great lobby and service, restaurant excellent, walking distance to theaters. If you want large room go to a modern hotel, this is for people who appreciate the past.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Frank, Thank you for a wonderful 5-star review! The Drake is a 1928 historic building that has gone through a major renovation, yet keeping the old-world charm. It's great to know that there are people like you who can appreciate the beauty of that era. Yes, our location speaks for itself and glad that you enjoyed our cuisine at Scala's. We hope to see you soon! Happy Holidays. Jim Gross, General Manager
"Noisy and old"
I was there for only 3 days, had trouble sleeping because the room was very noisy, the windows are old, as the rest of the hotel and I could hear everything from the streets, also from the hall. The room was very small and dated, looks good in pictures but not nice in person. The bathroom was tiny and had little to no extras. The had a sign on top of […] the toilet that says you can request whatever you need from the front desk, but only a small bottle of lotion is in the bathroom and in the shower there are big bottles attached to the wall. It didn't feel fancy or comfortable. For that price I'll stay somewhere else next time. The only plus is the location. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Liliana, I appreciate your honest feedback. The Drake is a 1928 historic building and I can certainly understand it's not for everyone. We are part of the Kimpton Hotels and we love to conserve: that is the reason for our big bottles to save small plastic bottles. I couldn't agree with you more on our location. Happy Holidays. Jim Gross, General Manager
Very well maintained and a great view of the city from the 20 floor.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Robert, Thanks for a precise 5-star review! We try our best so that more guests can experience the same. We hope to see you soon. Sincerely, Jim Gross, General Manager
Great location for cable cars, and Other transportation staff goes Above to make stay enjoyable Tom (bell captain was dressed the part and very helpful)Genuine Hotels.com guest review
"Lovely, but on the small side"
Hotel is nice but the rooms are on the small side, especially the BATHROOM, we cut our stay short at this hotel due to this.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Kathy, Thank you for your review. The Drake being a 1928 historic building, our room sizes can vary, as well as our bathrooms. I'm sorry to learn that you had to cut your stay short because of the bathroom size. Happy Holidays Jim Gross, General Manager
Rooms are small, bar does not open until 330pm, not going to watch any games on Sunday no TVs.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Dave, Thank you for your review. Please know that our Scala's bar in the restaurant is open from lunch. Also, whenever there is a big game, we usually bring out a TV in a lobby. We hope that you'll give us another opportunity to serve you! Sincerely, Jim Gross, General Manager
"Historic Glamour in San Fran"
This is a fun, historic, old Hollywood glamorous place to stay. Loved the doorman. Good location. Only bad thing was the odor on our floor as they were doing some painting.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Lisa, Thank you for staying with the Drake! It is indeed a 1928 Historic building and our Beefeater (doorman) is quite an iconic figure in the San Francisco tourism industry. I'm sorry to hear that you smelt the painting odor. We are always trying to preserve this beautiful property. We hope to see you soon. Sincerely, Jim Gross, General Manager
Came into town for a conference. The hotel had good information and directions for the shuttle service. The staff was extremely hospitable and knowledgeable about the area. The bed was comfortable but there was no airflow through the room making it hot. The neighborhood was noisy at all hours of the night.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Katheri, I'm glad to hear that you were given good information for your conference and found our staff helpful. The location is very central, accessible to many things that San Francisco has to offer...and sorry that it was a bit noisy for you. We hope that you'll visit the Drake soon. Thanks! Jim Gross, General Manager
"nice and convenient"
the loby ia very old.style. but there is very fancy design inside the room. good place to stay in SFGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear JL, I'm glad to hear that you loved our old-world charm decor. Thank you! Jim Gross, General Manager
"Quality of service"
When we checked it to our room, we were suprised to find that we were given A room with a broken thermostate, we called to notified the front desk and they offered to have us move rooms, they attempted to move us to a smaller room, closer to street level and with no view, we declined the move and felt that they could have done more to accomidate their […] guests Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Guest, Thank you for your review. I'm sorry to hear that you were moved to a smaller room. Depending on our room availability, that's definitely not our intention to move a guest to a smaller/less desirable room. We hope that the thermostat was fixed in timely manner. Sincerely, Jim Gross, General Manager
Really enjoyed staying at this older hotel. I appreciated the age of the hotel and the modern renovations. The hotel is close to every district due to it's centralized location. Staff were helpful and friendly. Like the Beedeater greeting at the front door!Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, Thanks for a nice feedback! You couldn't have said it better. We are not just old, but 1928 historic! Our location speaks for itself and sounds like you took advantage of that as well. I'm glad to know that you found our staff helpful and friendly. Our Beefeater is rather a famous figure in the San Francisco travel industry! We hope to see you soon. Thanks! Jim Gross, General Manager
"Lovely hotel in Union Square"
The Sir Francis Drake is a lovely old hotel in the Union Square area. It is well-maintained and the rooms are nicely appointed. I would not hesitate to stay there again. Be prepared for a hefty daily parking charge if you bring your own car.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Lynda, Thank you for a 5-star review. I'm very pleased to learn that you enjoyed our hotel. We are located in a very convenient location where people can go to many places on foot. San Francisco is a walkers' paradise. We hope to welcome you back soon. Sincerely, Jim Gross, General Manager
"not great service but nice location"
Construction on our floor only guests they put on the floor, didn't pick up our room service requests. Very tiny but nice rooms. Great location.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, I appreciate your feedback. I'm sorry to learn that you couldn't reach our room service department. We strive to improve not only our facility, but our service as well. I appreciate your review. Sincerely, Jim Gross, General Manager
Need. Counter in bathroom for toiletries.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, We listen; we are getting extra shelves in our bathrooms for extra storage area. Please visit us soon. Thanks! Jim Gross, General Manager
Very niceGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear valerie, Precisely! Thank YOU! Jim Gross, General Manager
"Quick anniversary getaway"
Wonderful historic feel from the decor in the room to the gorgeous architecture in the lobby and other common areas. All services were excellent; very courteous staff. Rooms were a little small, but expected it with a boutique/historical building. Only downside was the slightly uncomfortable beds and pillows. Mattress was either too firm, or just old! […] We could have asked for different pillows, but we only stayed 2 nights, just dealt with it. Starlight room was very lively on Sat night, what a pleasant surprise for a first visit! Thank you Sir Francis Drake. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear stephanie, Thanks for choosing the Drake on your special getaway! It sounds like you really enjoyed the 1928 historic building/facade of the Drake! Please know that we are replacing some of the beds in January 2015! We hope that you'll visit us soon! Sincerely, Jim Gross, General Manager
"Great time in San Francisco"
We had a great time! The only complaint was that the room was stuffy, but the staff brought us a fan so we were all set! Everyone was really friendly and you can tell the staff likes to work there!Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Stacey, I am glad that you had a great time! Yes, we do have our version of summer but I'm glad that my staff was able to bring up a fan. I have to agree, we all love working here and glad you noticed! Sincerely, Jim Gross, General Manager
"The service sucked!"
The hotel is beautiful and in a good location. However, the service was absolutely horrible. When we arrived, we were rushed out of our vehicle. We had to change our clothes to go to a Padres vs. Giants baseball game shortly after arrival, and discovered our luggage unattended and still sitting on the street 25 minutes after valet unloaded it from our […] car. So, my husband brought the luggage up himself. We had to call Guest Services three times over a six-hour span regarding our television remote, and it still did not work properly after that. We had to get out of bed and stand within 5 feet of the t.v. for it to work. We definitely will NEVER stay at the Sir Francis Drake Hotel again. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Deena Thomas, Thank you for letting me know about your recent experience. It is absolutely not acceptable for any of our staff to allow our guests to feel this way. I apologize that our TV/remote didn't work properly either. We go through a regular maintenance to make sure everything is in working order, but obviously it wasn't the case in your room. I wish I was made aware before your departure to make the situation better. We sincerely hope that you'll give us another opportunity to serve you. Sincerely, Jim Gross, General Manager
We chose San Francisco as the city in which to celebrate a birthday as the five of us had never been there except for connecting flights at the airport. We were thrilled with the hotel and location in which we chose to stay. The Sir Francis Drake is a lovely boutique hotel in a superb location. It is minutes away from the trolleys, buses and trains […] and therefore incredibly easy to get around the city without a car. Comfortable slaking distance to Chinatown, the financial district and Little Italy. The rooms were clean and comfortable. The concierges were outstanding and played an important role in our making the most of our three days there. One minor complaint - no coffee available in the room - you have to make it down to the lobby for coffee service which ends at 9:00 AM. I wooukd absolutely stay there again Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear BJD, Happy belated birthday! Thank YOU for choosing the Drake to celebrate your birthday. Our location is superb, surrounded by world-class restaurants, shops and other tourist attractions. I'm glad to hear that our team of concierges made your stay even better! They sure know this city in-n-out and they'd love for you to explore as much as possible! Should you wish to have a cup of java in your room, we have limited numbers of coffee makers in our housekeeping department. Please give them a call to have one brought up to your room. We hope to see you soon! Thanks! Jim Gross, General Manager
"Ideal Location - especially for first time visitor"
Located in the heart of Union Square, the Sir Francis Drake is an ideal location for getting easily to the must see spots around the city. A five minute walk down the hill to Market Street where one can get the bus, trolley or train (BART). Within easy walking distance of Chinatown and Little Italy. The Sir Francis Drake is a lovely boutique hotel, […] filled with charm. The concierges were outstanding - a big shout out to them. It was our first visit to San Francisco and we look forward to going back. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Barbara, Thanks for a 5-star review. It sounds like you took advantage our location and explore the city like a local! The Drake is a historic building and as any other Kimpton hotel, we try to maintain that 'boutique' feeling despite the numbers of rooms we have. We hope that you'll visit us for the 2nd time! Jim Gross, General Manager
"Small room, smaller bathroom"
Great location and service. Not a good room for relaxing in.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Maureen, Thanks for staying with us. Our location is very convenient to exploring this wonderful 'City by the Bay'! Although, we do have bigger rooms and hope that our guests enjoy our facility, our location is perfect for visiting and doing many activities! See you soon at the Drake! Jim Gross, General Manager
"Charming Old Hotel,Convenient Location, So-So View"
This is a classic hotel in downtown San Francisco, it is located in the heart of Union Square. The rooms are small given that it is a very very old hotel. It was remodeled and is charming. The views advertised are a little miss-leading. We paid for an upgraded room on a higher floor with a view, but the views outside of our window is so so. If you can […] manage to get a view of the Union Square side, do that. But stay on 18th or 19th floor, because there's night club on the 21st floor, and you'd not be able to get a quiet night of sleep on the 20th floor with Union Square side view. I'd also recommend that you pay a little extra to get an upgrade room , which is on a higher floor, less noisy and a tad bigger. As of Sept 2014, there's extensive construction on the Union Square side. Breakfast room delivery was excellent! Staff is helpful and professional. I'd stay here again purely for the location, the breakfast and the shower, which was incredibly refreshing! The bed is very comfortable as well. Overall a solid 4 star hotel, but if you are expecting a "wow" view and a huge room, you'd be disappointed. Read moreGenuine Hotels.com guest review
"The great stay in the city center"
The hotel is great, beautiful, clean, stuff is friendly and drinks at the bar are delicious. Bus and cable car stops right are right in front of the hotel. Walking distance to restaurants, shops and all u need while in San Francisco. I loved the view from my room I could even see the bay. I would highly recomend this hotel.Genuine Expedia guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Pati, Wow, you said it all...Thanks! Great hotel, clean, service and the drink that you can enjoy...what more can you ask for? Our location speaks for itself as it is close to just about everything anyone wants! I'm glad that you really enjoyed your stay. Jim Gross, General Manager
"Great location, great hotel"
This hotel was in a great location, just a couple of blocks from Union Square Park. The room was lovely and the bar in the hotel lobby was lively so it was easy to make friends. The bartender, Gio, helped me tape my much abused city map back together after a day of exploring. Also, the lounge atop the hotel has magnificent views, check it out if you […] go. All in all, it was a great hotel with wonderful staff, I would totally stay here again. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Susan, Thanks for a 5-star review. Our location speaks for itself and it sounds like you enjoyed your stay. I'm glad that Gio was able to help with your map! That's exactly what we are proud of: servicing our guest to make your stay a great one! We hope that you'll visit us soon. Sincerely, Jim Gross, General Manager
I did enjoy my stay however the bar downstairs is very expensive for what it is. It's was $8 for a bud light. It is $6 at the mandarin which is a 5 star hotel. If they dropped the price of the drinks and allowed guest to access the lounge upstairs without a cover charge then I would defiantly come backGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hi Dylan, I'm happy to know you enjoyed your stay at the Drake! We often compare our prices to the compatible/neighboring hotels/restaurants/bars. Please know that there is no cover charge for our guests to go up to the Starlight room on Tue, Wed and Thursday nights. We hope to see you soon. Thanks! Jim Gross, General Manager
"The BEST location and BEST hotel in Union Square!!"
My friend/I visit San Francisco every year for our birthdays. We have done this for over 20 years. We always stay in Union. Have tried many hotels in the area. Sir Francis Drake is, by far, THE BEST. Hands down. From the moment you walk down the street and see the bright, red velvet 'suits'- you know you are there. The friendly front desk staff, the […] fabulous wine reception with games and the view from our room...wow!! Do not pass up Sir Francis Drake!! Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Kristine, Wow, thanks for a 5-star review! We strive to be the best and we couldn't be happier that you thought of us to celebrate your birthday! We'll see you next year for another celebration! Thanks! Jim Gross, General Manager
"Very Nice Historic Hotel in San Francisco"
The location of the Sir Francis Drake is very convenient to mass transit including the cable. Shopping is also convenient, Macy's is just across the square. Within a ten minute walk of the hotel is a great coffee, breakfast & lunch place called "The Grove." which the hotel recommended. A longer walk is the Asian Art Museum which is worth a few hours […] and should not be missed. I would avoid the place too close to the hotel where things are fairly mediocre. The attentive service and historic building at the hotel were both great. A lot of great service. The only negative comment I have is that the rooms are a bit small but fairly typical for large cities. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Susan C., Thank you for visiting the Drake! Indeed, this is a 1928 historic building and our location pretty much speaks for itself. SF being a very walk-able city, our visitors have access to all kind of restaurants, shopping and galleries/museums/parks! I'm glad that you didn't miss the Asian Art Museum which is one of many great museums we have. Happy to know that you enjoyed our service and please do know that we have bigger rooms available. We hope to see you soon. Sincerely, Jim Gross, General Manager
"old world/contemporary mashup"
great location at Union Square close to shops, restaurants, theatres. The hotel has old-world charm, but with some contemporary Kimpton touches like hip decor, a good bar scene. Expect a smaller room with a tiny bathroom. Elevators were the low point - waits can be lengthy. Would definitely stay here again.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear LB, Two-thumbs up for your 'Staycation'! Thanks for staying with us. Our location speaks for itself and hope you enjoyed your home-away from home. Our rooms consist from cozy to grand, depending on what your needs are. Hope you'll get to experience our bigger room on your next stay. Thanks! Jim Gross, General Manager
Rooms were way too small as was bathroom.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Guest, Please know that we have rooms that are perfect for a single traveler to bigger rooms that are perfect for a family vacation! Thank you for your review. Jim Gross, General Manager
"Beautiful hotel but check your floor!"
The Sir Francis Drake is a beautiful old hotel that has been redone very well. Everyone was warm and helpful and the trolley stops right in front of the building. It couldn't be more convenient! We were on the 18th floor and while we had a lovely view of Union Square, the construction down the street was loud all day and the nightclub on the 21st floor […] could be heard all night. We're not too picky and managed to sleep through most of it, but if you are a light sleeper be sure to request a lower floor. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Guest, Thank you for your feedback! I'm pleased to know that you received the service that we are all proud to provide to our guests. The location speaks for itself, close to shopping, dining and most attractions that many tourists seek. I'm sorry to hear that there was a construction going on in the street. We hope to see you soon. Thanks! Jim Gross, General Manager
This was our first stay in San Francisco and I have to say this hotel was conveniently located. We were pretty much all over the city and the major sites were a short cab ride away. Rooms were clean and quiet and I thought the size was good( there were 3 adults). The only negative I would say is the bathroom was a little small. Not a lot of room for […] toiletries but not a deal breaker. Staff was friendly and helpful. I would definitely stay here again or recommend to a friend. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear TeresaD, Our location speaks for itself! It sounds like you took advantage and explore the city! I'm glad that you enjoyed our staff and their service, as well as our room. Please know that we will be installing few additional shelves in the bathroom next year. Hopefully that'll help with some storage space. Thanks! Jim Gross, General Manager
"Too small for comfort"
If you like a little space, this hotel is not for you. The room was so small and the bathroom literally only had a 2 x 2 area to stand. The toilet, tub and very tiny sink were all up on each other. It was quite challenging to apply make up. There's no counter space. I had to utilize the toilet lid and place my stuff on top of it. Ugh! The hotel is […] definitely historic and the rooms are filled with unique and beautiful furnishings, but in my opinion that did not make up for the lack of square footage. Overall, the area is boarder line seedy unless you head toward the shopping area where Macys is located. The hotel was overpriced and I will not return. Read moreGenuine Expedia guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Arlene, I appreciate your review. We listen to our guest comments. We are waiting for the shelves and once we have that in our hands, we'll be installing them to increase the storage area. Most importantly, Union Square and our hotel's immediate surrounding area is a home to the world-class shopping and dining. Thanks for visiting us. Jim Gross, General Manager
"Rooms are too small;"
When in room I felt closed in especially at night. Not used to small rooms.Genuine Hotels.com guest review
"Union Square Hotel at a reasonable price"
It was a great stay at this hotel! The location is fantastic - near the financial district, nob hill, and tons of great restaurants. The free wine from 5-6pm was a great start to our night out on the town and free coffee in the lobby was great to grab for our walk to breakfast. Highly recommended!Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear JesseG, Thanks for a 5-star review! Yes, we are very close to 'almost' everything you want to do. We are surrounded by a variety of neighborhood that offers different kinds of fun! Our wine-hour and coffee service are definitely our guests' favorite! I'm glad you got to enjoy both of them! We hope to see you soon. Sincerely, Jim Gross, General Manager
"situated in the heart of downtown"
Have stayed multiple time to Sir Francis Drake over the years. Never disappointing, although I will say the rooms are smaller.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Loyal Guest, Thanks for being a loyal Drake fan! We strive to be the best in what we do. Please know that we have bigger rooms and we hope that you'll get to stay in one of our bigger rooms. See you soon! Jim Gross, General Manager
"The staff are amazing, the room needs work."
This hotel was in an amazing location in Union Square, easy to get to everything we wanted to do in the area. However, our room (#333) was very small. The closet was in a dark corner of the room and had no light so we couldn't use it. Luckily there was plenty of dresser space. The bed was strangely angled so our feet were higher than our heads. But […] on the plus side, the room was very clean and the hotel offered a $10 coupon to the hotel's dining if you decided not to have your hotel room cleaned for a day. They allowed this to happen twice during our stay. I liked this because it saved resources and we didn't have a need for new towels or sheets after the first day. I would definitely stay at this hotel again for the staff, the dining and the location but I would ask for a larger room with plenty of light. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, Yes, our location speaks for itself and sounds like you took a full advantage of it! It is definitely a win-win situation for both of us when you participate in our 'Choose to Conserve' program. You are right, there are other rooms that are much bigger and just let us know if you have any questions! Hope to see you soon. Thanks! Jim Gross, General Manager
I wrote a long detailed review and Expedia refused to publish it. So all I will say now is this hotel was horrible, loud, inconsiderate and overpriced. Never, ever will we return to this property.Genuine Expedia guest review
"Nice to stop by for a drink, but don't stay"
Beautiful Hotel but it is on a busy street the beds are not comfortable. Also the rooms were small.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Leslie, Indeed, it is a beautiful hotel with plenty of history behind it. Bar Drake, Scala's Bistro and Starlight are definitely one of the locals' favorite. People from all over the world come and stay at our hotel and most of them seem to like our beds and our location. Sorry to here that it wasn't your cup of tea. Sincerely, Jim Gross, General Manager
"One night wasn't enough!"
We stayed one night so we could get in a tour of Alcatraz before our Cruise. We had to rush from the airport to the pier to make our tour, stopping quickly to leave our bags. My husband didn't even have to enter the hotel to check our bags - how wonderful! The staff couldn't have beem more friendly, the room was clean, well appointed and very roomy, […] and there are no words to describe how beautiful the hotel was! When we had to leave the hotel the next day to head down to our cruise ship, our requested taxi van was waiting for us. Great location and fantastic hotel! Read moreGenuine Expedia guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Trisha, It always bring our spirits up to read a review like yours! We always strive to provide the best service, but it's nice to get a positive confirmation from one of our guests! Our hotel has plenty of history behind it starting with our 'Prohibition Room'. On your next visit, please ask for a tour! Sincerely, Jim Gross, General Manager
The location is great , the room is small , the bathroom is super small !!Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Rita, Thanks for staying at the Drake! Yes, our location is great and please know that there are bigger rooms available. Sincerely, Jim Gross, General Manager
"Close but No Cigar"
The hotel is well maintained and well located, but ... the bathroom was tiny--barely room for a person, and with no surface space to place personal toiletries. Also, while the hotel is convenient to transportation, Powell Street is a zoo. Overcrowded with tourists, making it difficult to walk down the sidewalk. But the hotel itself is lovely--great […] interior and well maintained. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Guest, We try our best to maintain this 1928 historic building! Thanks for noticing it! Yes, our bathrooms may not be grand, but as we speak, we are in a process of putting additional shelves in our bathrooms to increase some storage space. Powell is definitely one of the most happening street in the city as our famous Cable Cars run up and down the hills and make everything accessible, not to mention our world-class shopping! As one of the worldly city destinations, San Francisco can be saturated with tourists from all over the world, all of which makes this city more desirable place to visit! We hope that you'll visit us soon. Sincerely, Jim Gross, General Manager
"Nice historic hotel, unbeatable location"
We loved the Sir Francis Drake. The staff is wonderful and the rooms are funky and not over restored. By necessity bathrooms are small. We had a corner room with great views (2010), but on the20th floor, which means LOUD at night, because their nightclub is just above. They provided earplugs once we requested them, and a very nice gesture, took the […] breakfast charge off our bill. We would definitely stay there again, just not on the 20th floor. Read moreGenuine Expedia guest review
"Nice Option - Very Small Rooms"
Really nice affordable option in a great union square location. The rooms are very tiny, more like a New York hotel room. The service was just OK.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear MGoss, Our location IS superb for all of your shopping and dining needs and most of what you want to see is all within walking distance or a hop-away on our famous Cable Car! We do have bigger rooms, but SF is perhaps smaller city than a NYC. I would like to know how we can improve upon the service you received... We hope you'll choose the Drake on your next trip to SF! Thanks! Jim Gross, General Manager
"I was so happy to be staying here!"
My co-worker booked this hotel for me for our business trip, so I had no idea what I was getting in to. I was so excited! This place was awesome! Very beautiful, historic, but also cozy. I wish I had been able to stay more than one night. Location was awesome and would have been amazing if I had been travleing for leisure. The only downfalls are that […] parking was super expensive ($55 for one night) and it was kind of loud as I was tryiong to sleep (that is what yiou get when you stay in Union Square though). Loved it and would definately stay again! Read moreGenuine Hotels.com guest review
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