Great hotel for the price. We'll definitely stay again!Genuine Hotels.com guest review
Really enjoyed it! Very central location. Easy to get in and out. Comfortable bed. Very clean.Genuine Hotels.com guest review
"Mariott still delivers"
I only stayed one night. The room was very comfortable with lots of room.Genuine Hotels.com guest review
Everything I expected. A Bit expensive... will be back in February for a week Is there a weekly rate?Genuine Hotels.com guest review
"Great place to stay near SDSU"
Perfect location for visiting SDSU! Great shopping close by to address all your student's needs, and easy distance to the SDSU campus.Genuine Hotels.com guest review
Hotel was pleasing, clean and comfortable. The location, convenient. The staff was helpful, knowledgeable and courteous.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Great hotel and very clean"
Came in town for a cheer competition. Got in late and left early the next morning... Didn't take advantage of any amenities but hotel was very nice... Would definitely stay there again!! Pool looked beautiful at nighttime!!Genuine Hotels.com guest review
"Clean room, strict on breakfast"
Great place to stay. Very clean and comfy room. Part of the room package included free wifi, free parking and free breakfast. My daughter,friend and her grandma came down to eat while I moved the car, waitress was very "annoyed" and quickly as me for my room number as soon as I walked in. I let her know that our room included breakfast, and she shot […] back, "For how many?" I honestly didnt know for how many. My mother in law and I were the only ones that actually ate the cooked food breakfast, but my daughter and her friend had a yogurt and toast...i seen her go call to verify my last name and room number, she came back and told me that my breakfast only included 2 people...so she charged me for the girls. Just an FYI for anyone staying , you will get a bill for your food at a value zero, but you are expected to tip at the full value of meal $50 for 2 breakfast, and the waitress will tell you this directly. Food is good, but service may need a softer touch in the waitress dept.G Read moreGenuine Hotels.com guest review
The room is small, however new, quiet and comfortable. The location is not downtown, but still convenient. It is close to foods, super market and point of views.Genuine Hotels.com guest review
The hotel nice, good size room and clean. It was near an outdoor Westfield mall but it wasn't very good but the freeway and Wendy's was very close.Genuine Hotels.com guest review
Overall very good stay. Clean room and good room service.Genuine Hotels.com guest review
Unfortunately, the water was turned off during my stay for maintenance. Just bad timing. The staff did their best to make it up with little perks. The food in the lounge was made with extremely old food that should have never made it past the garbage bins. A comment to the server was brushed off. It was completely inedible. Overall a comfortable stay, […] but I would venture out to one of the numerous restaurants in the neighborhood Read moreGenuine Hotels.com guest review
Great place to get away. Nice and courteous staff. Will stay here again in the future!Genuine Hotels.com guest review
All concerns were addressed when brought to attention of management. Love the bed!Genuine Hotels.com guest review
"Great night before a football game"
Great place to stay before a Chargers vs. your favorite team game. Hang out with your fellow fans from all over the country. Its a short tram ride to the stadium or about a 35 min walk. Hotel will honor your overnight parking until end of the game. Parking itself makes this hotel a great stay so pre-book the parking and breakfast (normally 2x the booking […] price for the buffet breakfast so order in advance, a great value for a teenage appetite in the group). Read moreGenuine Hotels.com guest review
"Comfortable room, mediocre neighborhood."
Room was clean and well appointed. The staff was nice and expedient. The only thing that wasn't great was the "enhanced" internet speed. It was OK at some times, and awful at others. The neighborhood was quiet. However, stores and food were not within walking distance. Parking was a bit expensive.Genuine Hotels.com guest review
the employees were very friendly and helpful and everything was great about our stay except one thing. i paid for parking when i booked the room, but they tacked $22 for parking on my bill. i had to call the front desk and have them remove it from my bill. i defiently recommend this place, but make sure they have you bill correct before leaving.Genuine Hotels.com guest review
"wonderful but service lacking"
Everything was upscale and so very comfortable. My only complaint would be the service. I have never stayed in a Marriott that didn't carry a blow dryer in the room. When I called down to the front desk they were shocked I was calling for this. The woman asked three times if I looked in the closet. Obviously, I did and would not have asked for one if […] there was. It took over 30 minutes for it to be delivered. My hair was pretty much dry! I even heard a woman in the hallway talking about it the walkie-talkie, so I opened the door. She didn't even have it yet because 'someone stopped her the hall to talk'. This is no excuse to take so long to provide a service in which was expected from the beginning. Read moreGenuine Hotels.com guest review
"clean and nice withe some noise"
Clean and nice. Only issue is you could hear an event that was going on downstairs. I was on the 11th floor.Genuine Hotels.com guest review
"SDSU Parent weekend visit"
We stayed here for San Diego State University's Parent Weekend. It was close to their campus and the Qualcomm stadium for the weekend football game. The room and beds were very clean and comfortable. We also enjoyed the pool area one afternoon. It was a perfect location for our family who flew in and knew nothing of the area from Chicago.Genuine Hotels.com guest review
I was looking for more of a getaway but I didn't realize there was a big SDSU game and the Chargers were playing the Chiefs! There was really barely any hotels available in SD and surrounding areas. It's a fine hotel for just a room, but it was quite expensive for just a basic room. For the cost of that trip I could have had a suite in gastlamp on a […] regular weekend. Read moreGenuine Hotels.com guest review
Response by San Diego Marriott Mission Valley Thank you for staying with us during your recent visit to San Diego. We appreciate you taking the time to share feedback from your recent stay at our hotel as it allows us to maintain and improve our guest services. I apologize your stay was not as quite and relaxing as you expected due to the football games. We are always looking for ways to improve our hotel to ensure that our guests are completely satisfied with their visit. Please be assured that we will be sharing your comments with our management team immediately. We hope to have an opportunity to better your experience with us whenever your travels bring you back to San Diego.
My daughter and I stayed at the Marriott while touring SDSU. No reason for picking the Marriott, just clicked on that one. We were very happy with this hotel. Staff was extremely helpful and friendly. Thank you Dana! Room was very nice and very clean! Quick stay this time but I would stay here again. Easy to get to SDSU.Genuine Hotels.com guest review
"Great location to attend Chargers game"
The hotel staff was excellent from the moment we arrived to the moment we left. We were there to attend the Chargers-Jets game. The trolley entrance was within walking distance to get to the game. They have water available in the lobby as well as juice by the valet. We did not eat at the restaurant, although it looked full at all times. My only complaint […] that I have is the sliding door to the balcony was not working properly, it got stuck when we tried to open it. We called downstairs and they said they would send someone up to fix it. The door was open when we returned from visiting the city. We had to call again to have the door closed as it was still not working properly. Other than that, it was a great stay. A little pricey, but a good stay. Read moreGenuine Hotels.com guest review
"Great hotel close to football stadium"
Weekend stay to attend a football game at Qualcomm Stadium. No free internet .... Nice dining, bar, pool, and outstanding staff.Genuine Expedia guest review
"Close to all sea world downtown area"
Wonderful the most comfortable beds ever.. I have problems with my back and I slept like a baby!!!Genuine Hotels.com guest review
I'm used to quality rooms and service with stays at Marriott properties however ... this hotels staff and service is above and beyond . I agree with another persons review.. Best check in ever. Khoa checked me and my wife in after a particularly long day of travel and this guy gets service !! Marriott .. don't loose this guy...best genuine service I […] have ever received at any property. The rest of the staff was very good as well. Hotel and rooms were very clean. Read moreGenuine Expedia guest review
our bathroom had a temporary shower curtain for a door. The frame for a sliding door was there but the door was removed and replaced with a shower curtain rod. It was embarrassing for me because I chose this hotel.Genuine Hotels.com guest review
"Family get away"
Went to the zoo this last Friday, and this hotel was the perfect place to stay. I would stay here again anyway.Genuine Hotels.com guest review
"Starting the day"
The hotel staff were pleasing and very helpful, however poolside benches and cushions were filthy, filled with debris from the tree above and saw mold on some cushions. Needs to be cleaned regularly. There was a moment when i was in a hurry to run up to my room for no more than 5 mins, i asked the valet rep if he can look after my car or if there was […] a temp space avail for 5 mins and he said no! He asked me to park in self park, are you kidding. The room wasn't properly dusted i knew that from sliding my finger across the beds headboard, looks like they have lazy management in housekeeping cause i blame them for not auditing the housekeepers work. Everything else was just fine. had a disappointing stay overall. Read moreGenuine Expedia guest review
Response by San Diego Marriott Mission Valley Thank you for taking the time to leave us a review. We appreciate your feedback regarding the valet staff, cleanliness and the pool area. Please be assured that your comments are taken seriously and help us identify areas where we can improve upon our service. We appreciate your feedback, as comments such as yours help us toward our goal of providing an exceptional guest experience. We hope to host you the next time your travels bring you to San Diego.
From the service to the comfort of our room, this Marriott is top notch. We spent only one night but will definitely return for another San Diego visit in the future.Genuine Hotels.com guest review
"Nice, clean hotel. Friendly staff."
Friendly staff. Clean room, fast service. Overall great experience!Genuine Expedia guest review
"Nice hotel, but has some problems."
Well, I spent $560 for 2 nights. It was ok, taking in consideration the time of year. However, I'd assume some services for my money. It turns hotel provides no parking. It's not like they don't have one, it's just it operated by "outside vendor" and it costs $18/day... Then in a room there was couple of bottles of water, with price tag on it, $3.50 […] per bottle. When I went to toilet I start thinking should I flash it, or they may charge me per flash too. I am still waiting for final bill. Other then that, it was clean hotel. Read moreGenuine Hotels.com guest review
"Not bad at all"
It was a very nice hotel. Although, I think they should offer free wifi for what you're paying though.Genuine Hotels.com guest review
Internet was offered at a very high rate, so we did not order or use it. Vanity area is too small , not enough room for two people, barely enough space for one. Staff was very friendly and nice. Food is very good, bar served food until 11:00 P.M comfortable seating, sofa as well as tables.Genuine Hotels.com guest review
"Ease of access to shops, restaurants, downtown"
Access to the MTS Trolley provides convenient transportation to shops, Little Italy, Gas Lamp, Convention Center, etc. Don't need to worry about parking. Though it would feel safer if the path to/from Rio Vista station if there were more path lights. It gets quite dark in the evening.Genuine Hotels.com guest review
"what a perfect hotel in every way !"
the staff there are genuine and helpful and nice. I couldn't have been any happier with my choice.Genuine Hotels.com guest review
Great stay, great services!Genuine Hotels.com guest review
"Great customer service"
Had a very long drive the front desk was very kind and our check in was fast and efficientGenuine Expedia guest review
"Overall enjoyable stay"
They room was great, just that there were little gnats that must've come from outside since the sliding door can open upGenuine Expedia guest review
"All amenities plus close to shopping, trolley"
Couldn't have been more perfect for our short family vacation. Hotel was beautiful, service outstanding, Mission Valley mall across the street and Fashion Valley a quick drive. The trolley (metro rail) was a short walk and is a great way to get around. Grandkids loved the pool and the kids buffet. We bought a package that included wi-fi, parking and […] daily breakfast for 2. Would have been costly if we'd paid for those things individually. My grandson said it all when he was eating breakfast one morning: "This is the best day of my life." What else can I say? Read moreGenuine Hotels.com guest review
"Nice Hotel, but"
The hotel staff was great very accommodating, and hotel was nice and clean. However the traffic noise from the highway and roads was unbearable.Genuine Expedia guest review
Response by San Diego Marriott Mission Valley Thank you for taking the time to write a review of our hotel. We are thrilled that you enjoyed your recent stay with us and received the excellent customer service that our guests here come to expect. We appreciate the kind words about our staff and hotel aesthetics. I can certainly understand your frustration of being disturbed by the traffic noise outside of our hotel. Thank you for your honest feedback as it helps us to better serve you in the future. We hope to see you again soon!
"convenience location to surrounding areas"
Our family hotel stay was pleasant. However, the only inconvenience was Wi-Fi available down in lobby area. Family members not happy No Free Wi-Fi included in the room stay and it s an additional daily charge incurred per room, per day, if needed.Genuine Hotels.com guest review
"comfortable but far from downtown"
overpriced for location, it is not close to downtown or any lively area, definitely need a car to get around. No nice views either, at least from the 7th floor, mostly freeways. They charge $18 a day for parking, which is outrageous! Same goes for the prices they charge for breakfast (was not even room service), so beware. Also they have those annoying […] rooms with the adjoining door in between. I was unlucky to have some extremely rude neighbors in the adjoining room who kept talking very loudly till 3 a.m. in the morning and refused to shut up despite multiple visits from hotel security. I eventually had to move to another room at 3 a.m. to get some sleep. Ask for robes, they will give you plenty. They have a nice pool area, though I didn't go in since it was swarming with kids. the whole time I was there. Towels look like they need replacing. Read moreGenuine Hotels.com guest review
Response by San Diego Marriott Mission Valley Thank you for taking the time to write an honest review of your experience at the San Diego Marriott Mission Valley! I can certainly understand your frustration of being disturbed by the other hotel guests. We appreciate your honest feedback on the parking and breakfast costs and will use this to continue to improve the guest experience. We apologize for the experience and hope to have the opportunity to serve you again in the future!
It's ridiculous that you want money for wifi. It doesn't cost your company anything and became a big deal. I felt we were being nickel and dimed. Public libraries give you free wifi and most restaurants. I'll never stay at another Marriott.Genuine Hotels.com guest review
Response by San Diego Marriott Mission Valley Thank you for staying at the San Diego Marriott Mission Valley. Your satisfaction is a priority to us, and we apologize for being unable to meet your requested Wi-Fi accommodations. Thank you for your honest feedback as it helps us to better serve you in the future. We hope to see you again soon!
Great location, easy to get everywhere that I needed to go to.Genuine Hotels.com guest review
Requested 2 double beds got a room with one king asked for a roll away extra blankets and extra pillows... None were available! Staff was rude like it was my fault... This hotel is not cheap by any means could of had a better stay at motel 6!!!!Genuine Expedia guest review
Manager was extremely friendly. His name was Khoa. He made us feel at home.Genuine Hotels.com guest review
"be ready to pay 18 dollars ,,parking""
You pay $200 for stay in this 3 stars hotel and also you have to pay $18 for parking which you cant even find spot for park your car also the barriers are open 24 hours and everyone can get in and out. When I ask how work the card to getting in and out they told me I have to use the exit for both ways. This is ridiculousGenuine Hotels.com guest review
"In the center of everything."
My wife and I stayed here after doing price comparisons with other Marriotts and/or other hotels. It turned out better for us to stay outside the city because it's located in the center of shopping, beaches, & restaurants.The staff was very helpful. My only gripe, and it's a small one, is the limited items in the concierge lounge. I would definitely […] reccomend this hotel to visitors to San Diego. Read moreGenuine Expedia guest review
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