"Nice hotel, but has some problems."
Well, I spent $560 for 2 nights. It was ok, taking in consideration the time of year. However, I'd assume some services for my money. It turns hotel provides no parking. It's not like they don't have one, it's just it operated by "outside vendor" and it costs $18/day... Then in a room there was couple of bottles of water, with price tag on it, $3.50 […] per bottle. When I went to toilet I start thinking should I flash it, or they may charge me per flash too. I am still waiting for final bill. Other then that, it was clean hotel. Read moreGenuine Hotels.com guest review
"Not bad at all"
It was a very nice hotel. Although, I think they should offer free wifi for what you're paying though.Genuine Hotels.com guest review
Internet was offered at a very high rate, so we did not order or use it. Vanity area is too small , not enough room for two people, barely enough space for one. Staff was very friendly and nice. Food is very good, bar served food until 11:00 P.M comfortable seating, sofa as well as tables.Genuine Hotels.com guest review
"Ease of access to shops, restaurants, downtown"
Access to the MTS Trolley provides convenient transportation to shops, Little Italy, Gas Lamp, Convention Center, etc. Don't need to worry about parking. Though it would feel safer if the path to/from Rio Vista station if there were more path lights. It gets quite dark in the evening.Genuine Hotels.com guest review
"what a perfect hotel in every way !"
the staff there are genuine and helpful and nice. I couldn't have been any happier with my choice.Genuine Hotels.com guest review
Great stay, great services!Genuine Hotels.com guest review
"Great customer service"
Had a very long drive the front desk was very kind and our check in was fast and efficientGenuine Expedia guest review
"Overall enjoyable stay"
They room was great, just that there were little gnats that must've come from outside since the sliding door can open upGenuine Expedia guest review
"All amenities plus close to shopping, trolley"
Couldn't have been more perfect for our short family vacation. Hotel was beautiful, service outstanding, Mission Valley mall across the street and Fashion Valley a quick drive. The trolley (metro rail) was a short walk and is a great way to get around. Grandkids loved the pool and the kids buffet. We bought a package that included wi-fi, parking and […] daily breakfast for 2. Would have been costly if we'd paid for those things individually. My grandson said it all when he was eating breakfast one morning: "This is the best day of my life." What else can I say? Read moreGenuine Hotels.com guest review
"Nice Hotel, but"
The hotel staff was great very accommodating, and hotel was nice and clean. However the traffic noise from the highway and roads was unbearable.Genuine Expedia guest review
Response by San Diego Marriott Mission Valley Thank you for taking the time to write a review of our hotel. We are thrilled that you enjoyed your recent stay with us and received the excellent customer service that our guests here come to expect. We appreciate the kind words about our staff and hotel aesthetics. I can certainly understand your frustration of being disturbed by the traffic noise outside of our hotel. Thank you for your honest feedback as it helps us to better serve you in the future. We hope to see you again soon!
"convenience location to surrounding areas"
Our family hotel stay was pleasant. However, the only inconvenience was Wi-Fi available down in lobby area. Family members not happy No Free Wi-Fi included in the room stay and it s an additional daily charge incurred per room, per day, if needed.Genuine Hotels.com guest review
"comfortable but far from downtown"
overpriced for location, it is not close to downtown or any lively area, definitely need a car to get around. No nice views either, at least from the 7th floor, mostly freeways. They charge $18 a day for parking, which is outrageous! Same goes for the prices they charge for breakfast (was not even room service), so beware. Also they have those annoying […] rooms with the adjoining door in between. I was unlucky to have some extremely rude neighbors in the adjoining room who kept talking very loudly till 3 a.m. in the morning and refused to shut up despite multiple visits from hotel security. I eventually had to move to another room at 3 a.m. to get some sleep. Ask for robes, they will give you plenty. They have a nice pool area, though I didn't go in since it was swarming with kids. the whole time I was there. Towels look like they need replacing. Read moreGenuine Hotels.com guest review
Response by San Diego Marriott Mission Valley Thank you for taking the time to write an honest review of your experience at the San Diego Marriott Mission Valley! I can certainly understand your frustration of being disturbed by the other hotel guests. We appreciate your honest feedback on the parking and breakfast costs and will use this to continue to improve the guest experience. We apologize for the experience and hope to have the opportunity to serve you again in the future!
It's ridiculous that you want money for wifi. It doesn't cost your company anything and became a big deal. I felt we were being nickel and dimed. Public libraries give you free wifi and most restaurants. I'll never stay at another Marriott.Genuine Hotels.com guest review
Response by San Diego Marriott Mission Valley Thank you for staying at the San Diego Marriott Mission Valley. Your satisfaction is a priority to us, and we apologize for being unable to meet your requested Wi-Fi accommodations. Thank you for your honest feedback as it helps us to better serve you in the future. We hope to see you again soon!
Great location, easy to get everywhere that I needed to go to.Genuine Hotels.com guest review
Requested 2 double beds got a room with one king asked for a roll away extra blankets and extra pillows... None were available! Staff was rude like it was my fault... This hotel is not cheap by any means could of had a better stay at motel 6!!!!Genuine Expedia guest review
Manager was extremely friendly. His name was Khoa. He made us feel at home.Genuine Hotels.com guest review
"be ready to pay 18 dollars ,,parking""
You pay $200 for stay in this 3 stars hotel and also you have to pay $18 for parking which you cant even find spot for park your car also the barriers are open 24 hours and everyone can get in and out. When I ask how work the card to getting in and out they told me I have to use the exit for both ways. This is ridiculousGenuine Hotels.com guest review
"In the center of everything."
My wife and I stayed here after doing price comparisons with other Marriotts and/or other hotels. It turned out better for us to stay outside the city because it's located in the center of shopping, beaches, & restaurants.The staff was very helpful. My only gripe, and it's a small one, is the limited items in the concierge lounge. I would definitely […] reccomend this hotel to visitors to San Diego. Read moreGenuine Expedia guest review
"Clean and well-maintained"
The property was very clean and attractive, and the staff all professional and friendly. They had a great Gym for exercising with lots of equipment to use. I will stay there again.Genuine Expedia guest review
Room service food bad... Dining room food bad... Good location... Staff friendly... Hotel clean....Genuine Expedia guest review
Response by San Diego Marriott Mission Valley Thank you for taking the time to share your experience at the San Diego Marriott Mission Valley! We appreciate your positive comments regarding our staff. However; we are disappointed to hear you were not satisfied with the food quality. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.
"Great room for the money"
Easy to get to, off the 8. Great place for the money.Genuine Hotels.com guest review
"Good...but needs work."
We loved the staff at this hotel but we have a complaint and a suggestion. Complaint: it was very difficult to regulate the temperature in the room. When the AC was on, it was freezing. When off, it was hot. It became hot immediately...as if there wasn't any insulation in the room. Very strange. Suggestion: Need a better selection for in room dining. We […] really enjoyed the pool! Thanks! Read moreGenuine Expedia guest review
Stayed overnight employees were very friendly.And room was very nice. Enoyed that our room rate included breakfast. The only downfall was the $18.00 parking feeGenuine Hotels.com guest review
"Always an Excellent Experience!"
We stay at the San Diego Mission Valley every time we visit San Diego- my son appreciates the pool and I appreciate the level of service. The beds are quite cozy!Genuine Hotels.com guest review
Had a conference at the hotel. Made a great choice by staying there!Genuine Expedia guest review
Hotel is great only complaint is had to ask for towels and washcloths everyday only 2 in room. Parking fee with the cost of room it should be included also I was charged it even though we didn't have car but they did take it off bill.Genuine Hotels.com guest review
PAYING $18.00 A DAY TO PARK IN A HOTEL YOU ARE STAYING IN IS CRAZY. SET TEMPERATURE IN ROOM TO COOL ROOM AT 65 DEGREES BUT NEVER HAPPENED.Genuine Hotels.com guest review
"Hotels still don't provide FREE Wi-Fi?!?!"
I really have zero complaints about this hotel except they still charge guests for in-room Wi-Fi / Internet access. And it's EXPENSIVE - one night is half what I pay for my monthly Internet at home! I spoke to a couple of different members of staff to confirm, and their solution is that they have free Wi-Fi in the Lobby. Seriously! "Feel free to come […] down to the Lobby every time you need to access the Internet." The bottom line is that I will not stay at this hotel again purely because they charge crazy prices for Wi-Fi Internet access, which I would expect to get as part of my room rate. Read moreGenuine Hotels.com guest review
Response by San Diego Marriott Mission Valley Thank you for taking the time to write a detailed review of your stay at the San Diego Marriott Mission Valley! We appreciate your honest feedback concerning the room amenities. Your feedback is essential to allow us to continue to improve the guest experience.
"Good hotel, but thin walls"
I really liked the hotel, but if you have a noisy neighbor you can hear their whole conversation. Some women came into the room next to us at 1:30am. They were very loud and talked until after 4:30am. We did not sleep due to this.Genuine Hotels.com guest review
"Nice hotel, close to freeway"
The hotel staff were great. My only complaints are in regards to the bed and the tv. The bed was one of those fold down type of beds. Albeit it was a king, it wasn't very comfortable. I would expect more from a nicer hotel like a Marriott. As for the tv, on almost every channel there was a delay in the audio. So the video would be about 1 to 1.5 seconds […] ahead of the sound. Read moreGenuine Expedia guest review
Stayed at San Diego Marriott Mission Valley.....chose this hotel because of its close proximity to the Riverwalk Golf Course. The location is great........near restaurants, shopping and golfing! Rooms are very spacious, clean and the beds are so comfortable. There is a refrig and coffee in room. Will definitely stay there again.Genuine Expedia guest review
was fine, was good, Marriott levelGenuine Hotels.com guest review
Good, clean and reasonable priced. Would return.Genuine Hotels.com guest review
"Excellent customer service"
Stayed over night...staff was very accommodating and comforting to our family needs. Considering hotel had high occupancy, room accommodations were excellent and very clean.Genuine Expedia guest review
My boyfriend came in from out of town. We decided to stay here and it was worth every penny. The rooms are a perfect size and staff were awesomeGenuine Expedia guest review
Business tripGenuine Hotels.com guest review
"Best hotel close to Qualcomm"
We stayed here on our honeymoon. They upgraded us from the 6th floor to an upper floor free of charge. The rooms was clean and nice. Definitely the hotel to stay in when coming to see Chargers or if you want to be in Mission Valley but a nicer place.Genuine Expedia guest review
Response by San Diego Marriott Mission Valley Thank you for sharing your experience at the San Diego Marriott Mission Valley! We are so glad to hear that you enjoyed the location and our staff members. We greatly appreciate the time you have taken to write a review and we hope to have the opportunity to serve you again in the future!
"Great family place"
My family had a great stay. They loved the pool- it was beautiful. The fitness center was excellent too. I wish the wifi was included.Genuine Expedia guest review
Response by San Diego Marriott Mission Valley Thank you for sharing your experience at the San Diego Marriott Mission Valley! We are glad to know that you and your family enjoyed the hotels facilities. Thank you for choosing Marriott and we hope to have the opportunity to welcome you back in the future!
Restaurant service is super slowGenuine Hotels.com guest review
"no room at the Inn!"
We made reservations more than a week from our stay, so we were surprised when we got there and found out there were no rooms available. Our stress immediately dissipated when the hotel said they would send us to their other Marriott downtown and give us vouchers for the cab ride we had taken to get to Mission Valley plus a free breakfast. We felt they […] tried to make up for the inconvenience they caused us ---because they could have contacted us before we actually arrived on sight. Luckily, the downtown Marriott was on the trolley line because that's why we chose the Mission Valley site --we went to the Holiday Bowl!! Read moreGenuine Hotels.com guest review
The recently completed renovations turned this hotel into a really nice place to stay. Overall a very good choice.Our rate included buffet breakfast which turned out to be delicious.Genuine Hotels.com guest review
Nice hotel, very helpful and friendly staff... More of a business persons hotel.. Rooms are nice but small..suited for a single business traveler. Multiple people in room are cramp. And fee charges add up if you are not aware. $12.95 per day for internet access, $16 per day for self parking.. You can street park and save the fee...I do not mind paying […] for a nice breakfast buffet, but $20 per person is a bit much. Bottom line, Good hotel for. Business. Traveler with an expense account.. Read moreGenuine Expedia guest review
Excellent!Genuine Hotels.com guest review
"Convenient for Holiday Visit to Family"
This hotel is beautiful in its public spaces. We were also very glad to find a package which included free parking, free internet and free breakfast for two for our entire stay. The location was convenient to our relative's house. Many children were there for soccer tournaments, which meant lots of running in the hallways, and yelling outside the door. […] There was much noise at the pool in the afternoon/evening, and it bled into the room. Earphones or Earplugs helped. Quiet by 10 pm or so. Biggest problem was the toilet. It took forever to re-fill and was extremely loud when filling. Was not powerful at flushing either. Grout was missing around the tub spout. May be fixed by now, since we reported these deficiencies. For us, the convenience, and the savings of the package, outweighed the rest. We would return. Read moreGenuine Hotels.com guest review
awesome front desk staff, outstanding level of customer serviceGenuine Hotels.com guest review
"Nice hotel in San Diego Mission Valley"
Friendly staff, close to shopping and Qualcomm Stadium. Would definitely stay here again.Genuine Expedia guest review
VerGenuine Expedia guest review
"Great staff,fun bar and so close to transportation"
Nice hotel. Room was was humid but I like it cold and some don't. I would stay again!!Genuine Expedia guest review
"Great stay for football game at Qualcomm"
Stayed overnight to enjoy late football game. Able to get room early since my plane came in early. Room very clean. Stayed on 11th floor. MTS tram service very close...short walk on overpass. Food a bit pricy but good breakfast.Genuine Expedia guest review
"Great customer service"
In a flash they came by to replace the TV remote that wasn't working. They see who you are when you call. Very coutesous staff! A+ I only give it 4 stars for service because my room service order had mushrooms that I had requested to be left off. Just picked them out and ate anyway since I didn't want to send it back.Genuine Hotels.com guest review
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