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Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.7 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Great amenities
Vibe
Awesome vibe
972See all 972 Hotels.com reviews
From 5,840 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

Hotel Info: ‎866-539-8117‎

from $113
  • Premier Twin Room
  • Executive Twin Room
  • Executive King Room
  • Horizon Executive King Room
  • Premier King Room
  • Executive Suite
  • Premier Selection Suite
  • Deluxe King
  • Horizon Executive Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Offsite

  • Shopping center shuttle *

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur’s small print

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

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